Name: Americas Best Value Inn And Suites St. Cloud
Address: 520 Highway 10 South, St Cloud, 56304, US

6/10

Pleasant

09 May 2026

Eileen

Strong cigarette odor in the halls. End door by our room didn't unlock from the outside. No ice bucket or ice. But overall wasn't a bad stay with pets for the price.

Partner

2/10

Poor

05 May 2026

Mike

Rooms are filthy, floors not vacuumed, hair clippings, lint and debris on floor. Shower curtain was full of mold, items from previous guests (ie scissors, head phones and wrappers) on floor and under bed. Box spring mattress was broken with broken wood pieces on floor under bed. Curtains could not be closed without propping a chair against them to hold them shut. Shower towels were stained and yellow. Lobby smelled horrendous with a very strong odor of freshly smoked Marijuana when I checked in. Not a pleasant experience, would not recommend this place at all.

Self

6/10

Pleasant

04 May 2026

Deano

staff was very rude

Self

2/10

Poor

21 Apr 2026

Nathaniel

Staff had a attitude problem and the pool was down and the room wasn't the room I paid for and the room was a mess

Partner

4/10

Poor

15 Apr 2026

Michael

I know you shouldn't expect much for a 2 star hotel, but this place is pretty rough. It appears that they clean it, but everything is worn out, and repairs are shoddy. For example, there's silicone smeared all over in the shower, burn holes in the sheets and covers, toilet seat barely hanging on for dear life. It was inexpensive, though, and the person on duty was good about helping me with check-in since Travelocity failed to report that I was paid already to the establishment, so when I got there, he had no way of knowing that I was paid in full already.

Self

4/10

Poor

29 Mar 2026

Dalton

The room was a smoking room which i picked, but as soon as you open the door, you got hit with a strong but stale smell of weed. It was so strong that i checked out at 11:15pm after checking in at about 5. Ive stayed at this place before and it was fine, so it may have just been this room as it was the first time i stayed in a smoking room.

Self

6/10

Pleasant

09 Mar 2026

Paul

First room was not clean. Staff did upgrade us to a better clean room

4/10

Poor

22 Feb 2026

Jennifer

There was no trash can in my room when I arrived. The towel for the floor and the have towel in the bathroom had black marks on them. There was only one wash cloth. There was trash on the floor by the nightstand. The charger didn't work on the one lamp and the outlet was blocked by the nightstand. One of the 3 pillows had burn holes in the pillowcase and another had blue ink all over it. The bed want lined up with the headboard (which was mounted to the wall and not attached to the bed). The power button on the remote barely worked. Just used \"sleep\" to turn it off. The one outside door had shattered glass in the frame. The pool was closed. The staff member at the counter when I checked out seemed like she'd rather be anywhere else.

Family

2/10

Poor

14 Feb 2026

Richard S

Stained towels & wash cloths and bedding. Bath tub hadn’t been cleaned and very poor job of cleaning room, bed very uncomfortable…ice machine not working

Partner

4/10

Poor

01 Feb 2026

Ann

There was no heat in the room when I checked in. I was freezing even in thermals. The desk clerk gave me 2 space heaters to use for my room. It finally made it warm in the room but found the whole thing unsafe.

2/10

Poor

24 Jan 2026

Jeff

Heater didn't work and it was freezing.glass on floor in bathroom. Floor very dirty. No towels and they wouldn't take the used ones
TV didn't work right .smelled like pot & cigarettes so had to go get candles. Staff was very grumpy & .we left a day early couldn't stay in here any longer .

Business_and_leisure Partner

6/10

Pleasant

22 Jan 2026

Zabrina

The property seems nice but after a closer look, its really just a place to lay your head for anight. Be careful though, you might be laying on cloths moths or poorly cleaned linens. Also, if you any airborne allergies be prepared, as the place is super dusty and mold in certain places, like the shower curtain. This property has potential to be a great experience/stay If they would properly clean the place, offer at minimum, continental breakfast and the amenities advertised.

2/10

Poor

12 Jan 2026

Jessica

No soap, 1 limp & lumpy pillow for 2 people, stained sheets, old towels. Friendly staff.

Leisure Family

10/10

Exceptional

03 Jan 2026

Camron

Kelly at the front desk is the best

Friends_and_family Family

4/10

Poor

02 Jan 2026

Denise

The room was in poor shape, all of the towels were stained and gray in color. The was a couple tears in the sheets. No stopper in the sink. The pool was out of order and it smelled of old cigarette smoke. The people were very friendly

Friends_and_family Family

4/10

Poor

21 Dec 2025

Lee

the day time staff is rude maids cant do a good job at cleaning there was all kinds of junk under the bed

2/10

Poor

20 Dec 2025

Lee

Heater wasn’t working correctly and the “new” towel set out were gross, discolored and had red rust stains on them.

Business Self

2/10

Poor

06 Dec 2025

Raven

It was absolutely disgusting. There was stains on the sheet, pillowcases, towels, and shower curtain. There was rust on the equipment chipped paint everywhere. The furniture looks rough and scuffed up. The bed was so hard I kept waking up because it was hurting my back.

Business Partner

6/10

Pleasant

01 Dec 2025

Jane

There was food left in the microwave, but the staff was very nice

Leisure Self

2/10

Poor

27 Nov 2025

Laron

Nasty place staff is ignorant and self centered nothing worked properly doors,tv no lce machine mold on shower curtains towels Nasty placed need to be condemned

Business

6/10

Pleasant

26 Nov 2025

Linda

This is an old property that’s not in very good shape. It’s not horribly dirty but not really clean either. The heat in the room barely worked. I had to get a space heater from the front desk and we ran it all night to stay warm.
The man who was working was just great. He helped with everything we needed.

Business Partner

2/10

Poor

26 Nov 2025

luke

This was the nastiest place I have ever stayed at blood on the towels dry blood at that food a use comdom rapper under the bed I will not be staying every I rather stay out in the wood with a tent

Business

4/10

Poor

23 Nov 2025

eric

Worse than a truckstop motel. Broken tv. Dirty room and linens no heat at all. No coffee in morning and door locks have to be rekeyed daily and sometimes 3 trips to front desk. Worst place i have evver stayed

Leisure Self

2/10

Poor

23 Nov 2025

Casey

Tv didn't work because cable wasn't working, heat did not work at all was very disappointed, Wi-Fi doesn't work and continuously kicks you off, also spotted a few cockroaches crawling across the floor. Stayed here for a little over 2 weeks straight it was all a continual issue.

Friends_and_family Family

2/10

Poor

08 Nov 2025

Keith

It's a smoking room with double beds with no ashtray or hangers one bed could feel the springs in the mattress and both mattresses don't match the box springs and the bed skirts have mold on them and the shower curtain has mold on it and I had the heat maxed out and it was still cold. I won't stay here again or recommend it to anyone.

Leisure Partner

10/10

Exceptional

08 Nov 2025

mickaela

The staff. I’m a frequent flyer and Kelly is always great with her smile

10/10

Exceptional

01 Nov 2025

Heidi

Great staff

2/10

Poor

23 Oct 2025

Kuupuamaeole

A/c was not working. Linen and towels were dirty with oil and dirt. Shower cutain had mold and mildew. Hallways smelled of weed. Room smelled like cigarettes. Spoke to one of the front desk employees and she argued with me that I was wrong with the linen, towels and curtain and that they were clean. I've worked in hospitality and have never treated any of my guest the way this employee did. Worse hotel I've ever stayed in my life.

Leisure Family

2/10

Poor

20 Oct 2025

Peter

If i could give this room a 0 star i would. We checked in. Room was so filthy. Our allergies started acting up. We did not stay. Booked a different hotel. The receptionist was rude and rolled his eyes the entire time. Refused to give us our refund.

8/10

Excellent

19 Oct 2025

Connie

Security doors don't work, and one had broken glass. Bugs on bathroom floor. Heater/air conditioning unit very dirty inside.

Partner

4/10

Poor

19 Oct 2025

Betsy

The room across from me had a really bad smell coming from it so bad that I had to check out early my stomach was turning

Friends_and_family Family

2/10

Poor

19 Oct 2025

Chiantai

Extremely Disappointing Stay – Avoid at All Costs

My family stayed at this hotel for two weeks while we were waiting to close on our new home. We chose it because it was more affordable than paying the month-to-month rate at our apartment. Unfortunately, the experience was far from what was advertised.
The photos online are incredibly misleading. The hotel is located in a very unsafe area, with visible drug activity and homeless individuals sleeping behind the building. We constantly felt unsafe, especially with people loitering in the parking lot watching guests come and go.
Our first room was a disaster—excessive moisture left the floors and walls damp, and there was visible mold on the hangers and shelves. We initially thought our son was sick from school, but after a doctor visit and starting breathing treatments, we realized it was due to mold exposure.
The amenities were also non-functional: the microwave, pool, and ice machine were all broken. After reporting the issues, we were moved to another room, but the microwave didn’t work there either. The third room had a working microwave, but the air conditioning was broken—during one of the hottest weeks in Minnesota. We had to buy a fan just to get through the nights. The fridge in that room leaked water, ruining our food, and the room was still damp and uncomfortable.
To make matters worse, the manager was extremely rude and unprofessional. Her attitude made an already stressful situation even worse. Ultimately, we left after our last altercation with this manager.

Friends_and_family Family

2/10

Poor

17 Oct 2025

Logan

Stinky. hallways were stinky.

Leisure Partner

2/10

Poor

14 Oct 2025

Taylor

The place looks way different on the internet than it does in real life. There were so many sketchy people walking around. The car ratio to the people walking around the property and the noises in the building was way off. I didn't even stay there. I didn't feel safe. I haven't been so sure in my life that my vehicle and belonging would have been stolen or messed with. I hope this message finds you before its to late.

Business Self

4/10

Poor

09 Oct 2025

James

It’s a fire hazard
Because most exits are blocked

Friends_and_family Family

2/10

Poor

09 Oct 2025

Matt

The place looks run down, the interior and exterior are unclean and the amount of vagrants roaming the streets outside and in the parking lot made me feel unsafe and uncomfortable so I booked elsewhere

Self

10/10

Exceptional

05 Oct 2025

Megan

Earlier this month, I received a 24 hours to vacate notice unexpectedly. This caused me great anxiety and little time to move all my belongings. No where for my dog or me to go. Initially I had stayed at a different hotel in town before arriving here. I didn't think the previous hotel was terrible but holy cow am I happy I gave this place a shot. America's Best Value is by far superior. Great price! The room size is livable. I've been here for a couple weeks now
Both the rooms and the common areas are clean. Hot water for days! Then there's the staff. Every staff member I've talked to has been remarkably kind, personable, and helpful. As a single female traveling alone as I try to get out from under an eviction- I could not be more appreciative of the relief I have had to feel safe here. I accredit that to the staff members themselves, and for the effort they put into making sure you have a great stay here.

Self

2/10

Poor

05 Oct 2025

jeff

made same day reservation and was not notified the central air conditioning was not working, front desk clerk would not issue a refund.

2/10

Poor

04 Oct 2025

Carol

It was awful. 88 degrees at night and no A/C in the rooms. Room was unbearably hot! Ice machine broken. Large group of people sitting in the parking lot between 2 mini vans with the doors open partying at midnight. Felt very unsafe.

Friends_and_family Family

8/10

Excellent

01 Oct 2025

Melissa

.

Leisure Self

2/10

Poor

28 Sep 2025

Kelly

All the towels were wet. Floor by window wet. No air-conditioning. Floor wasent vacuum.

Self

10/10

Exceptional

26 Sep 2025

Kyle

Great value

10/10

Exceptional

25 Sep 2025

Megan

Great staff! Very helpful. Better quality for less comparatively to other lodging in area

Self

2/10

Poor

22 Sep 2025

HEIDI

Not good the hallway smelled like animal urine, the towels in the room were dirty and it looked like the bed had been slept in already. Toilet wouldn’t flush, the shower knob would hardly turn on.

Partner

10/10

Exceptional

19 Sep 2025

cyd

It was fine for a night. The guy on the desk was amazing.

Partner

6/10

Pleasant

15 Sep 2025

Keven

Ice machine broken. Tv picture was bad. Room was kinda dirty. Wouldn't recommend staying here. Price was cheaper than most. You get what you pay for, I suppose

2/10

Poor

15 Sep 2025

John Lucy

Checked in went to room. Sheets were bloody stained. Room was dirty. Was not comfortable staying. Hotel refused to refund we left. Our credit card was charged $83 for a $ 52 rate. Do not recommend this site

Friends_and_family Friends

4/10

Poor

15 Sep 2025

Catherine

Rooms dirty, unkempt and smelly. Took 3 room changes to find one manageable. Beddings were stained and dirty from previous use. Had to wait till the next afternoon for housekeeping to wash sheets and comforters so we could get clean sheets. Mattresses were very old and stained. No heating in our room and portable heater available was not working. Tub very dirty and not cleaned; uncertain when it was last cleaned. Housekeeping and one front desk staff worked hard to meet our needs with the limited resources they were provided. Building is run down and needs serious face lift.

Business Friends

6/10

Pleasant

15 Sep 2025

Lauren

You did say \"Budget Friendly\"

We have stayed at other America's Best hotels and this one did not measure up. Pulling up we thought the hotel was closed until we saw the lobby because the adjacent restaurant (connected by skyway) was out of business and the pool area at the front of the hotel is papered over. *Perhaps you could use that window space to inform your guests what changes are coming? Missed opportunity for advertising.*

Our room was 2 double beds with a bath, and I had to fight with door lock Everytime. The chain did not fit the chain guard as it was welded to far. You could see an iron holder, but no iron, the room smelled of mildew, and our AC/Heater did not work.*when I needed to have the key reprogrammed a second time for Room 133, I mentioned the AC and was told, we know--shrug.*.

I was traveling with dogs, so I appreciated the pet-friendly nature of the hotel, and I was glad the windows opened so at least we got some cool air into our room, later the heater would have been nice as my kids don't snuggle, they hog the blankets.

On the whole, with my key cash, the room + dog fee was still less then the big hotels for a Saturday night, but PLEASE FIX THE HEATER/AC FANS. I can live without breakfast, I need air movement.

And seriously do something about the paper covering your Pool area. Printing is cheap, and you could offer a design contest/project to the art students right there at St Cloud State.

Friends_and_family Family

8/10

Excellent

12 Sep 2025

Linda

Rude front desk

Very Clean & comfortable. No troublemakers around. Front desk was a bit rude but understood to keep vagrants out, but still, bit too sharp considering I PD good money for my room. No breakfast.

Self

2/10

Poor

07 Sep 2025

Rita Potvin

Nothing. No ice machine, no breakfast, no hot water (slow trickle), no pool. No air conditioning or it did not work? Refrigerator door won't stay close, had to put my suitcase in front of it. My door card did not work most of the time. Some of the exit doors were locked.

Leisure Partner

4/10

Poor

06 Sep 2025

Damjan

Not good

2/10

Poor

23 Aug 2025

Verified traveler

Was not very clean- I brought my own sheets to put on over the current ones. Had a weird smell and the air didn't work. Not worth the money.

10/10

Exceptional

16 Aug 2025

Shari

Highly recommend

Leisure Partner

2/10

Poor

14 Aug 2025

Timothy

I deserve a full refund but will settle for half

The only thing I need from you isca refund for the absolute filth and stink and broken everything hotel I booked through you. Americas Best Value Inn in St . Cloud , Mn. for Aug 3rd and 4th. Of course the website looks so nice but the actual hotel was horrible. If the state inspectors were to go in there now, they would be shut down . I can only post 8 pictures but there are more that will make your stomach churn. Serious health code violations, no ice machine, no pool, no hot tub, no nothing. The mini fridge in my room was even broken. Toilet seat was broken and kept falling of , pubic hairs in the bathroom, moldy caulking around the tub. A/ C / heat vents plugged with dust and inside of it there were dust ball clumps the size of a snickers bar and all kinds of other unidentifiable garbage. The window wouldnt open , screen was broke , mold and dirt all along window sill, curtains had holes in them and were barely wide enough to cover the window. Carpeting torn and pulled up along the wall behind bedside table and much more.And of course you cant get a refund when you check in but believe me had I seen the room prior , I wouldve walked out and called the city builing code enforcer. If I were you, I would not be endorsing this dump. You may lose your customers. Is there any way I could get refunded for one night.? I only stayed one night instead of two because of all of this.

Self

2/10

Poor

08 Aug 2025

Sarah

The hallway of hotel reeked of smoke, the room smelled moldy & there were transient people hanging out on the property, which made it feel very unsafe. Would not stay here again or recommend it to anyone else.

Leisure Family

2/10

Poor

07 Aug 2025

Amanda

Do not stay here.

This was the most disgusting hotel I’ve ever stayed at. Our room and the whole hotel smelled so bad. We didn’t even have pillow cases for our pillow and they wouldn’t give us any. The shower and vents and shower curtain were so moldy we left with sore throats and stayed for only five hours until we could drive again and left immediately.

Business

10/10

Exceptional

03 Aug 2025

STELLA

.

Leisure Partner

4/10

Poor

02 Aug 2025

Wendy

Run down and needing lots of repairs; and not well cared for nor clean.

Leisure Family

2/10

Poor

30 Jul 2025

Christopher

There was hair all over, shower curtain was very nasty, bedding had holes burt in them, room didn't appear to be dusted in a long time cobb webs everywhere, smell was very bad and what only could be described as food crumbles on the floor

Leisure Family

10/10

Exceptional

24 Jul 2025

STACY

Clean, Quiet, Convenient, Walkable

Leisure Self

2/10

Poor

22 Jul 2025

Joel

No cold water, dirty bathroom,dirty microwave,dirty towels, worst experience in a hotel

Business

2/10

Poor

18 Jul 2025

dustin

id stay anywhere else rather than here again

Leisure Family_with_children

2/10

Poor

17 Jul 2025

Becky

The only thing to commend this property is being pet friendly- which you can smell the minute you walk in. Dirty room, stained and minimal towels, ancient a/c barely works. Do yourself a favor and go elsewhere. This is a dive.

Pet

2/10

Poor

16 Jul 2025

Saber

They charge 86 $ for for king size bed,guess what the housekeeping is very poor due to the buisness owner wanna save some money ,where you get inside the room you will find wet toilet towels and you will not find even body wash towel ,bes xover and bed sheet never washed pillow cover never been washed you can smell human body for previous guest, you can see some sperm stains, and sperm smell.

2/10

Poor

13 Jul 2025

Katrina

The pool was closed, the place smelled like cigarettes, the computers were down, and the staff was rude.

Leisure Family

6/10

Pleasant

12 Jul 2025

Nathan

Its ok but needs a lot of updates the bed the restroom the outside parking lot very unkeeped and rundown area .

Leisure Family

2/10

Poor

11 Jul 2025

Lori

Dirty!

2/10

Poor

11 Jul 2025

Lexi

Shady

Business Self

2/10

Poor

29 Jun 2025

Edwin

Woke up to find popcorn hulls in my bed

Woke up to find popcorn hulls in the bed. I didnt bring any popcorn into the room.

Self

2/10

Poor

27 Jun 2025

Jessica

Worst hotel!

The photos on the site are extremely outdated. When I pulled up to the hotel it was falling apart and there was paper covering the windows in addition to the paint flaking and obvious repair needs.
The lobby was ok at best.
The room was discusting. I have attached several photos. I had to go to the store to by cleaning supplies along with sheets, towels, and something to put on the bathroom floor and tub. There were paint drops on every surface. The furniture was falling apart and/or stained.
The lights did not work properly. The curtains did not even cover the windows entirely. Mold in the freezer. Hole in not only the sheet but through the mattress of one bed and black streaks on the other.
Hair around tub and toilet.
There were people walking by my outer window at all hours. Another patron? asked my daughter multiple times for a ride to the liquor store then was found passed out on the couch in the lobby.
Pool was closed which was one of the reasons I booked so this was disappointing.
There was a $100 deposit hold which is an insane amount!
Only saving grace was that the desk staff were at least half pleasant when you spoke with them- one was gruff but still not terrible.
Would never stay here again.

Friends_and_family Family

6/10

Pleasant

26 Jun 2025

Jan

My TV only worked on 3 stations. No audio on others. My shower drain was blocked. They left the bathroom fan on 24/7. It smells musty. The outside door did not lock. AT ALL.

Business Self

10/10

Exceptional

25 Jun 2025

Heidi

Great time

10/10

Exceptional

23 Jun 2025

Robert

The AC could have been stronger but it was a fine stay, as good as I expected!

2/10

Poor

22 Jun 2025

Beaux

The room was dirty, there was no ice machine, said breakfast was included it was not! The fridge wasn’t even plugged in, no coffee machine in the room or in lobby.

Friends_and_family Family

2/10

Poor

21 Jun 2025

Rebecca

Sheets were stained (ink, miscellaneous, etc) bathtub had hair in it, couch pull-out mattress springs were broken, most light fixtures didn’t turn on, nearly no electrical outlets. Over priced hotel for the very poor quality.

Leisure Family_with_children

4/10

Poor

21 Jun 2025

Gary

No remote, poor A/C on a hot night, one pillow case and two pillows barely functional.

Business

6/10

Pleasant

19 Jun 2025

Diane W

I got what I paid for - not much more than a room with an ok bed. Air conditioner ran constantly - no way to control it. Curtain did not close fully; I had to use some clips to hold it closed. No breakfast available.

6/10

Pleasant

12 Jun 2025

Greg

It was an okay stay, it was not a hotel id go back too

Friends_and_family Family

8/10

Excellent

12 Jun 2025

Demecko

.

2/10

Poor

12 Jun 2025

Matthew

Cheap hotel that is bad shape. Toilet seat loose, tv not working, ice machine not working. Doors to outside, some jammed and others left open. Asked staff to fix television and no one ever did come up to look at it. Overall just a really run down facility and no one will make any effort to help.
Cheap bed and a shower. That’s it.

Leisure Family

10/10

Exceptional

06 Jun 2025

Milissia

Very convenient

Business_and_leisure Pet

2/10

Poor

27 May 2025

Susan

Pool closed indefinitely. Rooms were disgustingly gross. Burn holes in blankets. No breakfast just some bad coffee. Ice machines not working. Area was sketchy. Unknown things happening in the parking lot. No security, no staff just the guy working at the front desk. Seems nice should not be left unattended. Was supposed to get a one night refund and nothing we stayed may 9 and 10th but left may 9th and went to a different hotel.

Leisure

2/10

Poor

20 May 2025

Amanda

Not going back

I’ve always had a good experience staying in this hotel chain - quality comfortable room that is pet friendly for relatively cheap. Never had an issue. I was super disappointed this time to say the least.

Checking in there was a 30 dollar fee for having two dogs which is fine, I figure pet fees go toward extensive cleaning which I’m good with. I got to the room and the bed was missing pillows, had dirty towels stained with makeup on them, mirror was sprayed with a previous tenants spit, and a stench that closely describes a Glade wall plug in scent of cigarettes and dog poop. The smell was so intense like someone had just blown smoke from a cigarette into my face, but glancing at the wall it made sense. The yellow coloring that walls take on from excessive smoking was there, but was dripping down the wall. Literal yellow drippage. I took my shoes off and touched my foot to the ground and immediately put the shoes back on. The ground had that oily nasty feeling under your feet like if dog urine isn’t washed out of carpets & it just sits there. The AC in the room did not work, which was fine because I didn’t want to sleep under the blankets because with the state of the room I could see, I didn’t want to cover myself in things I can’t. I slept in my robe and a personal blanket I brought along, and it was still a terrible nights sleep because the bed was uncomfortable. Ultimately I should have spent an extra 20 dollars on a clean room that was comfortable to sleep in.

Self

2/10

Poor

19 May 2025

Claudia

We did not feel safe here. The peep hole was broken and people could look in your room. The curtain didn't close. Chipped furniture and rusty curtain rods and chair trim. Torn chair. Brown crimpled paper on the 3 large windows by the office. The outside door to the parking lot didn't lock and it was 10:30 at night and the person from the hotel said it didn't lock all the time. Not up to Expedia standards.

Leisure Family

2/10

Poor

18 May 2025

Miriah

Room was dirty and had not been vacuumed in a long while. Dirty fingerprints all over. I was looking forward to a warm shower but was to afraid to use it due to it not being clean. The place was very run down. Would never stay here again.

Business_and_leisure Partner

10/10

Exceptional

12 May 2025

Milissia

Convenient to the town

10/10

Exceptional

08 May 2025

Milissia

It's close to all the main offices that I had appointment s at.

4/10

Poor

08 May 2025

Shannon

Don't stay here

I don't know about other motels with this name but this one i wouldn't recommend, it was uncomfortable, blanket had food on it, sheets had stains, bed had dips in it. Couldn't see ttv from bed. Had to screw light bulbs in and out to work lamps. Worse place we ever stayed

10/10

Exceptional

06 May 2025

Milissia

Covenant

2/10

Poor

04 May 2025

David

Not the worst place i have stayed at but close.

First it doesnt llook like photos on Hotels.com site. Place is run down cooking, windows covered in brown paper. Doors thst dont function. One exit had plexiglass insert and foor could not be opened ftom inside. This is a fire code violation. No air conditioning avaliable because controls in room are not functional. Towels were dirty looking and rough to the touch. Most tv channels were not avaliable to view. There was no hot water in the room. The facilities need a better maintenance indide and out.

Partner

2/10

Poor

23 Apr 2025

Kelley

Do not recommend

I walked into room. It was hot and smelly. I looked for ac. Had none. Room unpleasant. Called desk and said we cannot stay here. Asked to cancel. Desk attendant said ok but refused refund. It was in time that we could call in and cancel. Called hotels.com. Rep called hotel. They still refused to refund. We went to another hotel anyway. Do not recommend this hotel.

Partner

2/10

Poor

14 Apr 2025

Cierra

It smelled like THC throughout the whole hotel. It was old & it smelled like old clothes in the room. Beds were very uncomfortable & springy! Shower curtain was dirty & so were the comforters on the beds. I WILL NEVER STAY HERE EVER AGAIN! Definitely give it a 0 all around.!!!! I would NOT recommend to stay here.

Business Family

2/10

Poor

01 Apr 2025

Tertia

DISGUSTING

1st of all, the room still smelled like stale cigarettes, the floor in the bathroom was really sticky and there was yellow dried urine around the toilet so I’m assuming what the stickiness was! Disgusting! Halls smelled like marijuana, the bed 100% needed a new mattress, I felt like I was surrounded by dirty, messy, germs & grossness!
I’d give this hotel a -10 if possible!!!

Self

6/10

Pleasant

31 Mar 2025

John

Weekend stay

Swimming pool snd ice machine out of service

Friends_and_family Family

4/10

Poor

04 Mar 2025

Wesley

Even for the price, this property and room were worse than expected and I refused to stay in the room.

Business Self

6/10

Pleasant

24 Feb 2025

Marc

Likely better to spend an extra $20 and stay at better place. Back entrance slams loidly shut and there is no Lock on door.

Leisure Family

4/10

Poor

24 Feb 2025

Verified traveler

The staff at the hotel were kind and professional. However, the building itself smelled strongly of cigarette smoke, even in our non-smoking room. There was no security implemented on the outside doors, so anyone could enter the building without a key card. The television also didn't work. Overall, it offered a place to stay for the night, which is what we needed, but it was not the most comfortable experience, particularly due to the smoke smell.

Business

2/10

Poor

25 Jan 2025

Emily

After I checked in and paid for the room the front desk clerk informed me that they were working on the heat and handed me a little heated fan. When I opened the door to the room the temperature was as cold as it was outside (25 degrees). This property should not be available for rooms until the heating issue is fixed. The front desk person should have explained the situation before checking me in and charging me for the room.

8/10

Excellent

16 Jan 2025

Todd

Good value