Name: AmericInn by Wyndham St. Cloud MN Shopping Area
Address: 2nd Street South, 4120, Saint Cloud, 56301, US

6/10

Pleasant

14 Jul 2026

Tami

The body wash and shampoo containers in our shower were completely empty. The staff came in our room to provide toilet paper and clean towels but didn’t bother to check or refill the shampoo and body wash. Also, the bacon was extremely undercooked and the staff did not provide waffle batter the second day. The sausage tasted awful. If a hotel is going to provide hot breakfast it needs to be available and hot.

Family_with_children

10/10

Exceptional

12 Jul 2026

Verified traveler

Room was clean, staff very friendly, breakfast really good, I will definitely stay there next time I come through town.

Partner

2/10

Poor

12 Jul 2026

Leroy

My initial reservations were for five nights - I was there to see my brother at the hospital. He was discharged early, so I cancelled my last night and flew home. The hotel refused to reimburse me for the fifth night, even though I advised them two nights before. I will never stay there again nor use Expedia for reservations.

Self

6/10

Pleasant

11 Jul 2026

Brian De

Good

10/10

Exceptional

03 Jul 2026

Brandy

Great place

Self

6/10

Pleasant

02 Jul 2026

Jack

Very clean spacious and comfortable room.
For me the downfall is the full breakfast and one of the reasons for choosing this hotel. Start with coffee from an automatic machine. Not good coffee. One time it was mostly water. Eggs: generic or instant. Not very appetizing. Two choices of meat but bacon and sausage very low quality.

Partner

8/10

Excellent

01 Jul 2026

Paulette

Fresh, clean, great breakfast, friendly staff ..remodel beautiful!
My bath/shower floor slippery
....maybe some soap not rinsed
No worries...Just put towel the bottom of both!

Self

2/10

Poor

29 Jun 2026

Abera

Such pullout bed. It says room sleeps up to 5 but not enough even for three. Horrible front desk customer service experience. Never going back.

Family_with_children

10/10

Exceptional

25 Jun 2026

Eric

Great service. Perfect breakfast.

Self

10/10

Exceptional

22 Jun 2026

Eric Jon

Very nice staff. Rooms were not fancy but well maintained and clean. It had everything we needed.

Family

8/10

Excellent

17 Jun 2026

Jacqueline

They remodeled since last time we stayed here. Very nice. Only complaint is needore lighting!

Partner

8/10

Excellent

13 Jun 2026

Gregory

Parking is too minimal.

Partner

8/10

Excellent

02 Jun 2026

lennie

False fire alarm in the early morning. Breakfast over at 9 am.

Self

4/10

Poor

31 May 2026

Lisa

Rooom didn’t seem very clean. Mattress was horrible.

Self

10/10

Exceptional

27 May 2026

Doug

I like the location and the staff is excellent!
There always doing improvements, and it’s looking great. The pool could use abit of improvement, but still alright.

Family

2/10

Poor

27 May 2026

Sue

This hotel is terrible. From the exteriors peeling paint, smell coming from within to the blood on the bedding. Try to get your money back when you decide not to stay due to the above findings is another story. Stay away from the St. Cloud Wyndham.

Self

10/10

Exceptional

26 May 2026

Linda

Great location.

4/10

Poor

24 May 2026

Duane

I reported this property to Wyndham. There really isn’t anything by good to say about this property. Exterior is rough. Interior was rough. The pool room was rough(hot tub was hot”ish” and the jets didn’t work. Rooms were poorly cleaned. Bathroom you could tell wasn’t completely cleaned (stuff in the corners). Elevator could us repairs. This didn’t feel like an AmericInn. It was a last minute stay as we had a last minute plan change. Never been wronged by an AmericInn. This time it was awful. We stay both nights but couldn’t wait to leave Sunday morning. This didn’t feel like a Wyndham property. Sad part. It was priced like any of the other competitors. I was mad. It felt like motel 8 or a hotel 6 or what ever they are called. Everyone knows what I mean. Such an awful experience.

Partner

10/10

Exceptional

23 May 2026

Nicole

It was a great stay, clean hotel and breakfast buffet was good.

2/10

Poor

20 May 2026

Rebecca

The room was dirty there were crumbs all over and all the corners there was still food in my refrigerator there was a cigarette underneath the pull-out couch and as far as them saying the room is sanitized well I don't even think the room was clean sheets had stains on them the pillowcase look dirty.
The lady is at checked me in at the front desk hardly understood what I was saying because she didn't fully understand English would be my assumption and I may be wrong but it was very difficult to try and explain to her something because she didn't understand me.
Parking lot seems a little small for the amount of rooms in the building as I don't think the parking lot would be able to fit the 300 and some rooms that they have.
Breakfast was okay but upon trying to get the waffle mix out it really didn't work very well and when I asked one of the staff about it they basically took it out shook it and said there you go.

Business Family

4/10

Poor

13 May 2026

Lynette

The room was not clean. We had to work on the shower to get it to spray. Elevator carpet was filthy. When we checked out I asked for my receipt and I got a blank piece of paper with no amount that was charged. I will now need to look into my credit card statement to make sure they billed me correctly. I was thankful we were only there to sleep before my daughters graduation.

2/10

Poor

11 May 2026

Ashley

My room wasn’t clean. My bedding has blood and stains, the hot tub didn’t work, etc

Family_with_children

8/10

Excellent

11 May 2026

Vincent

The Breakfast was typical of motels... but still good. Wish the parking lot was a bit wider, but it was adequate. The hot tub did not have much power. The beds were very comfortable and we slept very good. The front desk was very helpful to a young man who lost his phone.

Partner

10/10

Exceptional

10 May 2026

Shakeel

Good experience

8/10

Excellent

27 Apr 2026

Cassandra

The hotel is clean. Plenty of amenities. The rooms are a good size. Breakfast is hot with a variety of selections. Easy to find and plenty of restaurants and shopping within the area. Coffee shops like Starbucks, Dunkins, etc.

You can hear everything. Kids running up and down the halls, yelling, all hours. No monitoring by staff.

The staff was not that friendly or welcoming. Did not explain anything at checkin, was borderline rude. Acted inconvenienced. The only nice person we interacted with was a young gal at checkout. Wished she would have been working during our entire stay.

Probably won't stay again due to the staff experience and the lack of noise insulation.

Partner

2/10

Poor

25 Apr 2026

Traci

We arrived late in the evening and were ready to just crash.
Expectations had been lowered when just after check in the previous customer came back to the desk saying the room he had been given looked “lived in”.
Our room had an odd aroma which became worse when the ac kicked on. Turning it off helped somewhat, so no big deal as it was a comfortable evening outside.
When getting set for bed we realized that our shower had no rod or curtain. Both were stashed away in the closet. As it was now after 11 and we were leaving at 7:15 we made the best of things in the morning with clever aim and use of towels.
The breakfast was barely edible and sparse. When arriving back up in the room the tub had still not drained.
We will not be back and may be done with the brand as a whole, as there have been other borderline stays.
Seems as if franchisees are deferring maintenance.

Friends_and_family Family

8/10

Excellent

24 Apr 2026

Lois

The property was clean.
Easy parking.

2/10

Poor

21 Apr 2026

Tanya

I think you should advertise this hotel as a hostile instead of a hotel!
It smelt like the sweatiest mildew forming gym socks in my room or perhaps someone passed away in that room and it was just never taken care of.
304 was disgusting blood stains on the sheet, that were put on the bed inside out. No towels in the room, except a wash cloth and hand towel. Chair pushed up in the bed, no liners in the garbage randomly, tv remote sticky, looks like they may be started cleaning it and just walked away and said no.
I got in late at night & exhausted from my drive.
I didn't realize all of this. I fell asleep immediately and woke up to the disgust. I had to get up in the middle of the night to turn the fan on because the smell was so overwhelming.
I went down at 6am to get towels explained the whole situation and how I would love a refund of my monies however the owner behind the counter said no can't give refund. I can put u in different room! No- I just want to shower & get out of the nasty!

Self

4/10

Poor

20 Apr 2026

Daniel

This is the second time ive stayed here, last time the incidental fee i believe was $50 this time it was just as much as the room i rented, not to mention there is a no smoking policy right? Well when i ealked out from my room it smelled like Marijuana extremely bad, in my opinion your staff need to be doing rounds to prevent this from happening, lots of young kids stay with their parents pretty sure they do not want to be smelling that, very disappointed in that fact and you need to have the staff do a better job at that.

Partner

6/10

Pleasant

15 Apr 2026

Lorie

Clean rooms, friendly staff.
Some of the other guests staying there were rude and inconsiderate as to yelling and stomping up and down hallways late in night. Evidently they were in town for a game with their children abd just let them run wild!
Manager tried to help.

Partner

4/10

Poor

13 Apr 2026

Jesse

There was no breakfast there we went down about an hour before it was over and our shower was broken the night before and the gentleman said he would bring me a car key did not and I had to go get it in the morning

6/10

Pleasant

13 Apr 2026

Dustin

Poor breakfast. Seems like they are mid-construction. Room was fine. Nothing special.

Family_with_children

4/10

Poor

12 Apr 2026

Megan

The Pool was very dirty, had a weird smell when walked into our room, but the breakfast and staff were great!

Family_with_children

8/10

Excellent

10 Apr 2026

Lisa

Ran out of many breakfast items by 8:10am.

6/10

Pleasant

29 Mar 2026

Robert

It was rundown but clean. Staff was friendly but they were under staffed so we had to wait to move into our room.

Partner

2/10

Poor

27 Mar 2026

linda

Double assigned room. Someone tried to gain entry.
Room not clean
Shower didn't drain
Work crews making noise, slamming doors, pounding, drilling
Toilet not working properly
No shampoo or conditioner in shower dispensers

2/10

Poor

24 Mar 2026

Martha

The hotel second floor smells terrible, even walking into my room the smell of pets and pee overpowered the room.

Self

2/10

Poor

22 Mar 2026

Brian

The hallways smelled of either urine or marijuanas. The phone in our room rang twice early in the morning and woke us up. The hotel has a pre-check in but once you get into the hotel you have to check in all over again. In the morning after breakfast my card had been deactivated and I couldn’t get into my room. When I brought my complaints up to the front the person there didn’t seem to even care and almost made me seem like it was my fault that stuff happened.

2/10

Poor

21 Mar 2026

Maureen

The room had a very strong, unpleasant odor—similar to fish or something decaying—which made the stay uncomfortable from the start. Cleanliness was also an issue. The room did not appear to be properly cleaned: there were visible stains on the shower curtain, and noticeable hand and arm prints on the headboard and other surfaces from previous guests. As a former housekeeper, this did not meet basic cleanliness standards.

The bathroom lighting was limited to the mirror area, which made visibility poor. The carpet felt like it needed a thorough vacuuming and deep cleaning. The provided soaps also felt very cheap and were extremely drying.

We even tried using room spray to mask the smell, but it did not help. Given the condition of the room n hotel overall, the pricing does not feel appropriate and should be lower to reflect the overall experience.

Family_with_children

8/10

Excellent

21 Mar 2026

Vickie

We stayed for 5 days and I had to asked for new towels each time I wanted them. They never came in to clean or make the beds. Never emptied the garbage cans. The room was clean when we got there but I don’t know if I would go back. Staff were very friendly and helpful. Breakfast was boring. We didn’t eat anything.

Family

4/10

Poor

19 Mar 2026

susan

My room did not have a hair dryer. I went to the front desk and no one was there. I called the front desk from my cell phone (room phone didnt work) and no one answered. I went to plan B for my hair which was not ideal. The shower was at best lukewarm. I tried to wait to see if it would warm up over time but that didnt work; only got colder.walls are also thin! Bed was very comfortable and zi am not that picky!

Self

8/10

Excellent

19 Mar 2026

Boyd

Quiet

2/10

Poor

15 Mar 2026

Kandace

Reserved a 2 queen, they gave us a king and pull out. Would not switch or give us a refund. The pull out was peer springs, no mattress.

4/10

Poor

15 Mar 2026

Joshua

My room was not fit to be used. Terrible patch work on the wall as well as a rotten subfloor right next to the window that they tried to cover up which was also right by the heating unit. What made it more disturbing is that I was on the 3rd floor of this hotel. 100% will never even consider staying at this hotel.

Partner

4/10

Poor

09 Mar 2026

Shari

Room was supposed to be a King sixe bed and a couch, there was no couch. Bodywash in the shower was empty, I called the front desk a few times with no answer. I let the frond desk know and nobody filled it our entire 3 day stay.

Friends

6/10

Pleasant

07 Mar 2026

Mark

Room had a strong fragrant odor. Guests above were extremely disruptive. Had to ask front desk to address. Could hear road noise through closed windows.

6/10

Pleasant

06 Mar 2026

Roscoe

Hotel need TLC

8/10

Excellent

05 Mar 2026

Kevin

Could not get treadmills to turn on

Partner

6/10

Pleasant

04 Mar 2026

Crystal

no hot water for 3 days. had to take cold showers
and the hot tub was scolding hot not safe

Friends_and_family Family

8/10

Excellent

27 Feb 2026

Thomas

Very clean...check in was very easy

Self

4/10

Poor

26 Feb 2026

Dana

I arrived late from traveling all day. The staff was friendly, but the heating unit in the room was loud when it wasn't running and extremely loud when it was running. It made sleeping very difficult. If I had to pick between that room and continuing to drive tired, I would choose to drive tired.

Self

10/10

Exceptional

22 Feb 2026

Arthur

Clean

2/10

Poor

21 Feb 2026

Calvin

Room and staff. Have pictures of rundown appearance. Son had accidentally locked himself out of room without key. Had to wait over 30-40 minutes for assistance as no staff was available after calling desk and pushing bell. Leaving 1 day earlier due to this

Family

10/10

Exceptional

18 Feb 2026

jay

Room was clean, staff was friendly

Friends_and_family Family

2/10

Poor

08 Feb 2026

Greg

Room was extremely noisy.
We also had a lot of noise thru out the night coming from outside.

Business

10/10

Exceptional

03 Feb 2026

Arthur

Very clean

Leisure Family

2/10

Poor

23 Jan 2026

Carrie

Got to hotel America Inn checked in the room was paid for on Expedia. The desk clerk was very nice.
Needed my credit card to hold a 150 dollars that would be refunded once my stay was over.
My stay was 3 days we turned in keys left a day early. Might have stayed all three days if things were cleaned.
As I headed to my room.
I noticed pee on the floor which I had to walk around it.
Got in elevator there was graffiti on walls of elevator stains on floor in elevator. I was not going to let any of my bags touch the floors.
Hall floor all the way to my room dirty.
When entering my room the room smelled of smoke.
I had to go out and buy air freshener for room. My shower was dirty.
Corner of bathroom dirty. Rugs in living area dirty.
I felt uncomfortable even getting in bed to get sleep.
I did because , I was extremely tired being in town. My daughter was in hospital with being induced early due to complications.
So on top of stress there was added stress. I feel should not be a case when spending money to stay over a few day period.
At one point leaving the hotel.
I was extremely disturbed there was either a dog turd or a piece of sausage sitting on the steel edge in the elevator.
I looked away from it as I was on 2nd it was so incredibly disgusting. Furniture was stained.
I feel you should never have to experience a stay as this. I feel we should be refunded our money back.

Business_and_leisure Partner

4/10

Poor

20 Jan 2026

joe

Needs more attention to cleaning.
Also, pool area temperature set at 58°, too cold to swim
Hot tub filthy.

Leisure Family

4/10

Poor

18 Jan 2026

Jonathan

The hot tub was filled with vomit, graffiti in the elevators, dirty rooms

2/10

Poor

17 Jan 2026

Matthew

The shower head leaked more water out of the side of it than sprayed. The pool and hottub where cold and the water was yellow. Graffiti in the elevator. They did not bring out anymore eggs or bacon when it was low for breakfast.

Business Family

10/10

Exceptional

15 Jan 2026

Teresa

Staff, great breakfast, great room.

10/10

Exceptional

13 Jan 2026

Galadriel

Staff was very helpful and efficient. Upgraded our room just to be kind. Great breakfast

6/10

Pleasant

04 Jan 2026

Keri

The staff was friendly. The room was clean. Although it did have a water stain on the ceiling of the main room and the bathroom did not really appreciate that, but it was clean. The pool did not work. It was very very cold. The hot tub did not work. It was very very hot and then when we reported it, they did something and it was very, very cold. The workout center nothing worked. The treadmills did not work the elliptical did not work. The only choices we had was very limited. I feel there could've been much more and it could've been much better.

10/10

Exceptional

03 Jan 2026

Aushara

Very pleasant

Leisure Family_with_children

2/10

Poor

01 Jan 2026

Stacy

The pool is ice cold, broken plastic at the bottom, hot tub is bath tub warm, hallways are cold our room is not warming up, our in room refrigerator is covered in mold, the elevator has graffiti and smells of pot.
Not what we expected. Not excited and very let down.
If they would immediately refund me I’d be looking for other accommodation immediately..
would not recommend this place

Leisure Partner

6/10

Pleasant

28 Dec 2025

Anne

Dated but good for the price

Business Self

6/10

Pleasant

23 Dec 2025

Marilyn

The pool was out of order and did not let anyone know it was not working.. I wouldn’t of stayed there if I knew that.. Had grandchildren come to see me and they were very disappointed they couldn’t go swimming

8/10

Excellent

20 Dec 2025

aaron

Clean room. Toilet plugged up

Friends_and_family Friends

4/10

Poor

19 Dec 2025

Julie

Room dirty

8/10

Excellent

10 Dec 2025

Robert

Bathroom was not bad tile in corners kinda dirty. Staff was nice. Breakfast was good.

10/10

Exceptional

04 Dec 2025

Scott

The check-in was professional and helpful. The room was terrific. I messaged my wife that per dollar spent, this is the best hotel that I've stayed in all year! The cleanliness and the comfort, the amenities of coffee, fridge, set up of chair, desk, tv, bathroom shower supplies ~ it was terrific! As a coffee-lover, I really appreciated being able to make myself coffee even during hours when the kitchen was not open. I also truly appreciated the excellent breakfasts at Wyndham/AmericInn of St. Cloud, too! Highly recommend this hotel to all!

Business

4/10

Poor

28 Nov 2025

Heather

Check-in was the start, got put in a room stuffed with furniture storage so needed to get into another. The new rrom was vacuumed and sheets changed but that was the extent of cleaning. All tables and counters were simply wiped, leaving behind food, coffee spots and god only knows what in the bathroom. The bath sink, tub and floor were very dirty and had tons of black curly hairs everywhere. The toilet had paper and waste in it. I needed to clean before we could settle in. Ice machine was broke and halls had baskets of tools, & stuff everywhere. Pool area needs updating, hot tub was cool and jets don't work and pool felt like a hot tub. Picked because of drive & health i needed a hot tub to help. Was in town for a funeral so the option of putzing with changing rooms or even hotels (I would have) was not an option. I could not recommend nor would I consider staying here again. Honestly, reimbursment would be in order.

Leisure Partner

10/10

Exceptional

23 Nov 2025

Robert

Yes

Business_and_leisure Self

6/10

Pleasant

22 Nov 2025

CRAIG

Breakfast was good!
Room needs update
Our stay was ok not terrible not awesome

Business

8/10

Excellent

21 Nov 2025

Penelope

The good, the bad, the ugly. The bed was the good, or better yet the great! That mattress was so comfortable all the pain in my body left. The bad was the animal hair. Even though my room supposedly was a non-animal room, when I used the iron, there was a lot of animal hair transferred to my clothes. The ugly, oh boy, the food was a different kind of “don’t eat that”. I am familiar with hotel breakfast but I could just see the intestinal problems that food was going to cause. Another ugly was the ironing board had dried food on it like someone had used it as a table to eat on, gross. The bathroom was small but I can get past that. Overall the room wasn’t the newest or most updated. I am picky and bougie so I would not normally ever go back to a hotel like this. The ONLY thing that will get me back (potentially) is the mattress. When I tell you all the pain in my body disappeared (and I take meds for the pain) I am telling you, it was heaven. So much so that my daughter and I chose to stay in the beds and chill rather than go sight-seeing. The beds redeem the rest of the mess this hotel is. If you can look past the rest of it the I recommend this budget friendly hotel. As for me, I will be looking at the more upscale version of the Wyndham Resorts.

Leisure Family

8/10

Excellent

19 Nov 2025

Lorelie

Room was clean. Staff was courteous.

Business

6/10

Pleasant

18 Nov 2025

Jim

Window blinds let too much light in from the parking lot.
Breakfast wasn’t very good, especially the eggs.
Bed was good and room was clean.

Leisure Self

6/10

Pleasant

16 Nov 2025

Peggi

Not sure how it is Wyndham affiliated! The lighting was terrible. Dark room and dull lighting over the sink. The wind howled through the window all damn night, that was not conducive to a good nights sleep. By the time we got to breakfast, all the hot food was gone. We waited 30 minutes to get warm (uncooked) meat, and eggs.

With weekly trips to this area the next 4 months, we’ll never stay here again!

Leisure Family

6/10

Pleasant

11 Nov 2025

Vikki

They put a new chair in my room during my stay. The chair is way too big for the space and would not allow me to get into the bed on the left side without running into it. I re arranged the room so that when I got up in the middle of the night to use the bathroom, I would not run into it. The staff was fine. I just really question why they would choose to update furniture with something that does not fit!

Business Self

10/10

Exceptional

10 Nov 2025

David

Room was clean amd comfortable. Easy check in and out. Decent breakfast offering. I had no complaints

Business_and_leisure Self

6/10

Pleasant

09 Nov 2025

Melissa

The lady at the front desk was pleasant and friendly but had a lot of trouble with her computer when dealing with our reservation. Despite the hotel having several floors, there was only one ice machine (first floor) which was out of order. :( The pillows on the bed smelled strongly of cigarette smoke. I don't know if they had been washed or not, but ICK! The breakfast was good!

Friends_and_family Family

10/10

Exceptional

09 Nov 2025

KIMBERLY J

Clean room and friendly staff

Leisure Pet

2/10

Poor

07 Nov 2025

Abukar

Staff

6/10

Pleasant

04 Nov 2025

Katelyn

Staffing was on training and took longer to check-in. Breakfast was nothing to rave about. We skipped and found a locally run cafe. Rooms were okay not exceptionally clean.

8/10

Excellent

28 Oct 2025

Donald

The room was very clean, spacious and great amenities. Staff was very nice and the overall stay was very good.

Self

4/10

Poor

28 Oct 2025

mary

The hotel has a strong cleaner smell that seems to cover an old smoking-room odor. Carpets and bathrooms are dated and could be cleaner. The beds are comfortable with good pillows, though the overall atmosphere isn’t very relaxing. Staff are friendly, and recent updates like fresh paint and new trim are noticeable, but more extensive improvements would help.

2/10

Poor

26 Oct 2025

Brian

The toilet barely flushed, the hot water lever was broken - so we couldn't get hot water. The ice machine was broken, one treadmill was broken and the other needed service because is squeaked so loud, there was water all over the floor from the broken ice machine, the elevator seemed like it would get stuck and the beds were sloped in from too much use. Overall it was very unpleasant.

Leisure Family

2/10

Poor

26 Oct 2025

Daniel

False advertising…Advertised hot tub and pool with the room and the hot tub was broken….No bubbles!!!
The manager told me well….It’s not broken…it’s hot water…. Seriously!
Definition of a hot tub is hot, aerated water!!! literally booked a place to sit in a hot tube for my bad back… next time I’ll definitely be going to the Holiday Inn!

Leisure Self

4/10

Poor

25 Oct 2025

Deborah

Already submitted

Business Self

8/10

Excellent

20 Oct 2025

Michael

When we went to check in, we were told that we didn't have a reservation at this AmericInn. We then traveled the 6 miles to the other Americinn only to be told that we we didn't have a reservation at that hotel. We then called the first one and were told we did have a reservation so had to travel back. The hotel needed some updating but overall was a decent place to stay.

Leisure Partner

2/10

Poor

20 Oct 2025

Erica

Could only stay one night, they wouldn't give refund for 2nd night or try to help me out in any way.

Business_and_leisure Partner

6/10

Pleasant

17 Oct 2025

Nicholas

Friendly desk worker, but the hotel needs renovations and repairs.

Business Partner

10/10

Exceptional

10 Oct 2025

Leonard

Everyone was great and a nice place to stay

Partner

6/10

Pleasant

09 Oct 2025

June

Room was fairly clean. Parking was fine. Breakfast wasn’t very good. They didn’t keep the food filled. One dirty waffle maker that wasn’t cleaned.

Leisure Family

8/10

Excellent

05 Oct 2025

Robert

Room was clean, but the air conditioning unit needed some maintenance. Otherwise, it was nice. Coffee in the room, a nice breakfast buffet downstairs including sausage and eggs. The fitness center wasn't all that great, but I poked my head in the pool room and that looked nice.

Business_and_leisure Self

2/10

Poor

05 Oct 2025

Ruth

Internet was miss leading. Room was dirty and when asked for cleaning supplies to clean ourselves. Desk he didn’t any and wait for day cleaners. Over could move to another room. We felt if our was not cleaned why move to another dirty room. So my husband went out and bought cleaning supplies. Next day when I went back to the room the cleaning lady was surprised that I want her to go and clean. When we returned she had not even vacuumed. The crumbs that we found when we walked in the night we got there was still there. We left the room cleaner than when we found it. We will never use that hotel again. Horrible experienced

Leisure Pet

2/10

Poor

05 Oct 2025

JOHN

Checked in. Went to the room found bloody sheets on the bed

Partner

8/10

Excellent

02 Oct 2025

Janet

really excited to see that they’re doing upgrades at this property. The staff is always nice and the rooms are always clean. Never any issues with the Internet either.

Business

2/10

Poor

02 Oct 2025

Randy

We had a terrible stay, got there late and there was no bedding for the fold out bed, not enough towels for 3 people! Had to go get more towels everyday! The one desk clerk smoked right outside the front door! Will never stay there again! I put in for some type of refund and they told me since I wasn’t a member that I won’t get any!

Leisure Family

8/10

Excellent

28 Sep 2025

Timothy

We went to Burlington and that yummy cookie store! Our room was clean but not enough towels and housekeeping was horrible, we called 3 times to get something and never not once did we see them!

Friends_and_family Family