La Quinta Inn Suites By Wyndham Knoxville

6/10

Pleasant

14 May 2026

Bryan

Their elevator has been broken 2 mos according to staff. carrying luggage up stairs is no fun. Breakfast was scant.

10/10

Exceptional

14 May 2026

Julie

Friendly staff, clean rooms, close to eaterand airport

Friends_and_family Family

8/10

Excellent

12 May 2026

Michelle

Staff pleasant, however not not willing to match price of room with Expedia, when asked in person at hotel. Much better prices on Expedia. Hotel elevator not working and given room on 3rd floor. Rokm was clean. Worth price on Expedia. Overpriced if you were to book with hotel directly.

Self

4/10

Poor

12 May 2026

Jessica

Breakfast was free so it was adequate for that the first day. The following day was horrible and not edible.
The elevator was down as well as the pool. The room was dirty. The bathroom had multiple areas with mildew/mold and no exhaust fan.

6/10

Pleasant

12 May 2026

Christopher

Downside the pool was closed and the elevator was out of order

Friends_and_family Family

6/10

Pleasant

12 May 2026

Kendra

Upon arrival, there was just a sign at the desk, which was unmanned, saying someone would be back after helping another customer. We waited a while for the gentleman to return. That's fine, he was helping someone. When he checked us in, we found out the elevator was broken...no big deal...but then we were put on the 3rd floor and needed to carry everything up the stairs. Again, not a huge deal, but the place was definitely not too full, so why not just offer people something on the first or even the second floor so they don't have to carry everything? Maybe they wouldn't have the same bedding configuration or whatever, but it would have been nice to make the offer. In any case, everything else was decent. Our room was clean, there was a mini refrigerator to use, which was helpful, all of the basics were supplied (like towels, the hair dryer, toiletries, etc.). A shuttle was available but I did not need it. But definitely a plus. Overall, what was offered was great for the price, and the elevator situation was most likely just a very temporary thing.

Family

10/10

Exceptional

11 May 2026

Joy

Great place with shuttle to airport!!

Partner

8/10

Excellent

10 May 2026

Julie

Helpful and pleasant greeter/ check in person when arriving very late at night for check in! So appreciated!

10/10

Exceptional

09 May 2026

Mark

Staff was very helpful and room was clean as a whistle no disappointments

Partner

4/10

Poor

09 May 2026

Taylor

Elevator broken, had to haul all our luggage up the floors. Pool is not very nice either, very small. Our room was alright but the bathtub was dirty around the drain and caused floaties trying to bath. Our window just faced another hotel rooms window and no view so we had to keep our curtains closed. I will say, staff was very friendly.

Partner

8/10

Excellent

09 May 2026

grace

I was very disappointed the elevator was not working. It was a planned close down but did not make it known in advance .

Self

8/10

Excellent

08 May 2026

Celia June

Although a very nice stay the location although convenient is off a major road with no lights. Taking a turn into traffic to the left to get back to the hotel when coming back from Dollywood was nerve wracking and up to a 10 minutes wait for a break in traffic before turning left. Turning right was also dangerous and required waiting for several minutes

10/10

Exceptional

08 May 2026

Theresa

Breakfast was fresh and parking was safe.

Family_with_children

8/10

Excellent

08 May 2026

Tanner

Elevator was out the main thing keeping it from being 5 stars.

6/10

Pleasant

07 May 2026

Steven

Our room was on the 3rd floor and the elevator was broken.

Family

8/10

Excellent

07 May 2026

Dennis

Everything was very good except for the elevator being broken so we had to carry all of our luggage to the second floor. They were working on the elevator to get it back up and running.

Partner

4/10

Poor

06 May 2026

Daniel

Breakfast was ok, same 3 days in a row. Elevators not working.

8/10

Excellent

06 May 2026

Catalina

The room was super clean and the staff accommodated the best they could to our needs. The only thing is the breakfast was not ideal. The OJ did not taste like OJ, I do not know what that was.

Partner

8/10

Excellent

05 May 2026

Beatrice

The room was clean, dated and can use some easy maintenance but overall comfortable. Close shuttle ride to airport but breakfast not available until after 6:30 so if you need the 6:30 shuttle or earlier, no breakfast for you. Friendly staff and the pool and fitness room looked good.

10/10

Exceptional

04 May 2026

Janelly

Super comfy bed, clean rooms, polite staff

Friends

10/10

Exceptional

03 May 2026

Thomas

Did not use

Partner

4/10

Poor

03 May 2026

Timothy

Elevator was out of order. There was a fake thermostat on the wall in the room which wasn’t connected. The breakfast appeared to be the same dried out sausage from the previous several days, not edible. The desk personnel were hard to understand, it’s America, speak English! I won’t be returning!

Self

10/10

Exceptional

01 May 2026

Mark

Very close to the airport & very easy to find. Breakfast the next morning was awesome.

Friends_and_family Family

4/10

Poor

30 Apr 2026

Cindy

The elevator was broken. When we were told it was broken seemed like it had been broken for awhile. Our room was changed to the first floor as we didn’t want to carry luggage up a flight of stairs. Our room was at the end of the building beside a very busy highway. We had loud traffic noise all night long. When we asked for recommendations for dinner we were told there was really nothing good in the area and had no suggestions. The room was clean. Breakfast was very basic.

Partner

10/10

Exceptional

30 Apr 2026

Daniel

Airport Shuttle Good

Self

10/10

Exceptional

30 Apr 2026

karen

Clean and comfortable room, quick check in, easy parking, decent breakfast. Elevator not working but the staff would help get your luggage upstairs. Pool too cold to use.

4/10

Poor

27 Apr 2026

Jason

elevator was broken. bathrooms were in rough shape. no soap, provided only body wash to wash hands in bathroom. linens and towels were clean.

Family_with_children

2/10

Poor

27 Apr 2026

Hala

There is a bugs

10/10

Exceptional

26 Apr 2026

Sarah

The breakfast was convenient, the room was clean and they provided a shuttle service to the airport, great place to stop if you need to get to the airport

Family

10/10

Exceptional

25 Apr 2026

Paulette

Staff were all very friendly and helpful. The breakfast was better than expected. Had a great visit and would definitely recommend this hotel. Bonus - SUPER close to the McGhee Tyson airport!

Self

8/10

Excellent

25 Apr 2026

Shawn

The elevator was broken but otherwise it was fine.

8/10

Excellent

24 Apr 2026

Christina

Clean, convenient, great price. Great little free breakfast from 6:39 to 9:30. Remember to call the hotel when your flight arrives to get them to send the shuttle. Bed was comfy! But the elevators were broken so I had to lug my suitcase up two flights of stairs. The room’s drapes are fake so the bright parking lot floodlight shone through the window a bit all night. You can hear some road noise and I think a smoke alarm battery was beeping periodically. Ruby Tuesdays is next door but otherwise not much in safe walking distance. Despite the little things, would definitely recommend overall.

Self

4/10

Poor

24 Apr 2026

Monika

The elevator was out and we were moved from the 1st floor to the 2nd floor. This was very difficult and unexceptable. No advance notice and no discount given for the elevator inconvenience. Very disappointing.

Family

8/10

Excellent

24 Apr 2026

Steven

Thankfully we were on the first floor the elevator wasn't work. The pool wasn't open
Other wise everything was nice

Partner

8/10

Excellent

21 Apr 2026

Donald R

Good place to stay

10/10

Exceptional

21 Apr 2026

Kathryn

Very clean, great breakfast and friendly staff.

Partner

10/10

Exceptional

21 Apr 2026

MARY

This is an amazing property! Shuttle was great! We left the hotel on the 6:00 am shuttle and were at the Inited Airlines gate at 6:20 am through security and everything. Stay here if you expect a stress free flight out of Tyson McGee Airport!

Friends_and_family Friends

10/10

Exceptional

20 Apr 2026

James

Staff was friendly, room was clean, plenty of parking. No issues.

Partner

8/10

Excellent

19 Apr 2026

tamika

The only concern was the elevator was out and we had to carry our luggage up the stairs.

Family

2/10

Poor

18 Apr 2026

Valerie

Elevator was out and I booked through a third party and did not know until I got there at 11:00 at night. I spoke with the hotel staff the day before I arrived and they never mentioned the elevator. So I had to carry my bags up 3 flights of stairs no help from staff.

Friends_and_family Friends

4/10

Poor

18 Apr 2026

Del

The alarm in my room was set to 6:07 in the morning - something that housekeeping should have caught. Then the soap and conditioner containers in the shower were both empty so I had to get soap from the dispenser next to the sink while I was showering. Just not what you expect from La Quinta. To top it off the elevator was out of service and no staff even offered to help with luggage even though they placed me on the top floor. The level of service and thoughtfulness was quite poor. Stay somewhere else unless you love the feeling of regret.

8/10

Excellent

18 Apr 2026

VENKATA RAVI SHANKAR

Good for a night’s stay for the price. Room was clean. Bathroom was clean but dated. Standard breakfast. The elevator was under repair and we had to carry our suitcases to the 2nd floor.

Family_with_children

2/10

Poor

16 Apr 2026

Jessica

We arrived late on Friday evening after traveling for several hours. Learned elevator was out upon arrival, assumed it was something they were working on until
another guest helped us to our room on the 3rd floor, and said the elevator had been out all week. The next morning on our way down the steps we noticed the 3rd floor landing and steps had about a 1 to 1 1/2 inch height gap that could easily present a safety fall risk. My mother has had 2 knee replacements and I have bad knees myself. We never imagined that we would have to climb 3 flights of steps during the duration of our stay. On Saturday morning my son begged to get in the pool and it was very murky like they had made no effort to clean it. On Saturday evening the pool was closed because it was so gross. I would not recommend this hotel to anyone.

Family_with_children

8/10

Excellent

14 Apr 2026

Martha

elevator not working, no ice machine on first floor

Partner

2/10

Poor

14 Apr 2026

Chelsey

Breakfast was okay. But their elevator was out and we were in the third floor! I have two 1 year olds and they did not have the cribs I asked for. The staff seemed upset with us for even showing up.

Family_with_children

8/10

Excellent

14 Apr 2026

Mel

Comfortable bed. Very Clean room. Perfect location for the airport. Great place to rest after a long trip and before the early morning flight.

Self

10/10

Exceptional

13 Apr 2026

David

Place was really clean and nice. Only complaint was the elevator was not operating and had to carry luggage up flights of stairs.

Partner

10/10

Exceptional

13 Apr 2026

Dean

Nice

8/10

Excellent

13 Apr 2026

Heather

Breakfast was fresh and good. Room was clean.

Friends_and_family Family

8/10

Excellent

13 Apr 2026

Christopher T.

It was good

Self

10/10

Exceptional

11 Apr 2026

Jeannie

Easy to get on and off the highway. Rooms were clean and the hotel was very quiet.

Partner

10/10

Exceptional

10 Apr 2026

tommy

Aaa

10/10

Exceptional

10 Apr 2026

Michael

Very nice and clean property. Room was updated. The location is difficult to navigate because it’s on a very busy (all day in both directions) 4 lane divided road with no traffic lights at any of the multiple intersections for at least 2 miles. U-turns are impossible. Parking is plentiful, the staff was very pleasant, the breakfast was average. Overall, still a pleasant stay for a work trip.

Business

10/10

Exceptional

09 Apr 2026

Curtis

Yes

Friends_and_family Family

8/10

Excellent

08 Apr 2026

Judith

Fine place to stay. Only rated a bit lower because the elevator was not working. We had to lug our luggage upstairs. Undoubtably,, fixed by now.

Partner

10/10

Exceptional

08 Apr 2026

Candy

Pet friendly. Clean rooms

Friends_and_family Family

10/10

Exceptional

08 Apr 2026

Sofia

The elevator wasn’t working but the person at the front desk made things very easy for me and my family

Family_with_children

4/10

Poor

08 Apr 2026

Lorrie

The elevator was under repair. Supposedly they have someone to assist carrying bags per the manager, but when I requested assistance they did not. The manager was rude and stated a note was on their main webpage. She quickly cancelled my reservation I had 6 days later. Not that I was planning to return. But that was how she handled the situation. Very rude and inexperienced manager that has no people skills or consideration for elderly customers. Avoid this hotel until the elevator is confirmed operational.

Family

6/10

Pleasant

07 Apr 2026

Jim

Everything was clean and tidy, excellent staff. Elevator is out of service. We were in room 102 a handicap room. The shower hose is broken, the hose holder is broken, when you take a shower the hose will flood the floor, need to have a connection to put the shower head facing the sides of the shower to prevent as much flooding. Also the exit door is difficult to use for a person using a wheelchair. Also would recommend a bench in the shower for someone disabled.

Friends_and_family Family

8/10

Excellent

06 Apr 2026

Grace

breakfast choices are

10/10

Exceptional

05 Apr 2026

SHMARIYAH

Comfortable and clean room! Staff were very friendly and helpful. Breakfast was good. elevator was down but I was able to get the last room on the first floor. Pool was really cold and could be cleaned.
Rust in the tub. Fridge did not cool properly and took a full day to cool. Microwave works but the buttons weren’t functioning properly. My key didn’t work on my second day. I told the staff and was given another key! Very close to Knoxville! Overall I enjoyed my stay! I would stay again!

Self

8/10

Excellent

04 Apr 2026

Robby Eugene

This was an older hotel tucked away at the back of a few restaurants by the airport. The staff was great. They kindly let me check in early and were super helpful. Would stay there again.

Self

4/10

Poor

04 Apr 2026

John T.

Elevator was out and we had to carry bags up 3 flights of stairs. Stink bugs all over the room.

Family

4/10

Poor

04 Apr 2026

Audrina

Breakfast was…ok. Mostly gone by 9:10, with 20 minutes left to go, but nothing was restocked. The rooms were pretty clean, but everything felt pretty bare minimum. The elevator was broken, which made getting to the ice machines a pain.

Mainly we had an issue with the late night front desk attendant. They were

6/10

Pleasant

04 Apr 2026

stacey

When we arrived at the hotel they informed us the elevator was broken and only had available rooms on the second and third floor. We took the second floor since we had our children with us and when we arrived to the room is was dirty and smelled like sewage so then we had to be moved to the third floor to a new room that was better but looked like it could use a good cleaning and some painting refreshes. Breakfast was okay and check out was smooth

Family_with_children

10/10

Exceptional

03 Apr 2026

tommy

Ppppppp

Family

4/10

Poor

02 Apr 2026

DEBBIE

Elevators were out and no communication on when they would be fixed and no 1st floor rooms. We should have just cancelled staying there as someone in our party has bad knees. There was no attempt to get us a 1 st floor for any of the nights.

Partner

10/10

Exceptional

02 Apr 2026

JoAnn

NA

Family_with_children

4/10

Poor

02 Apr 2026

Sherre

The elevator was broken and I had to carry my luggage up 2 flights of steep stairs and the person on duty didn't care.

6/10

Pleasant

01 Apr 2026

Corinne

The elevator was not working, which they told us when we checked in. They are in the process of installing a new elevator. Breakfast was ok. The staff was very helpful.

4/10

Poor

01 Apr 2026

Julie

Our flight arrived after midnight and the number to call for the hotel shuttle was a dental office. Tried to call,still had same problem. Tried automated number multiple times and finally just said front desk instead of need shuttle and finally got a person who was very short and aggravated. We get to the hotel again at midnight and was abruptly told, the elevator has been out for a week and we are on the third floor. Seems like they would have told us that,I just got through PT for my back. The stairs weren't a problem going up and down but with luggage? He mumbled something and said we could refund and get another hotel but it was after midnight and we were tired. He was not helpful, we also watched him with other guests and they got the same treatment. The whole hotel had a musty unpleasant odor. The one bright spot was breakfast, it was good.

Family

10/10

Exceptional

01 Apr 2026

P Susan

Wonderful amenities and staff

Partner

6/10

Pleasant

31 Mar 2026

Jacqueline

The elevator was broke. The pool was well maintained but it is quite small and there is no hot tub. Breakfast was average. It was clean and the staff were all superb.

Family_with_children

2/10

Poor

29 Mar 2026

SHELLY

My room was moved to a \"pet friendly room\". I was ok with that until I went in the room. Pet friendly rooms should have a bordered platform under the box spring so cats cannot get under there. The material under the boxsprings were torn and half of it laid on the floor. Looked very tacky. Before I brought my cat in I looked under the beds with a flashlight. They were absolutely filthy with a sticky trap for bugs under each bed. If a cat put a paw in there to investigate a dead critter, its paw would stick to it and it would be painful to try and get it off. Therefore, I had to keep my cat in a pent up cage so he would not get dirty since I was there for a cat show. The beds were so old that when you went to lay down, you were in a deep indentation where everyone else had been sleeping. Very, very uncomfortable. The manager was not helpful at all. \"No other rooms available\" she said. I had reserved the room through a 3rd party, so not a good chance of getting my money back. She would not even give me a mop or broom to sweep under the bed. I will never stay at another La Quinta again. This is the second La Quinta that had a filthy room.

Pet

8/10

Excellent

29 Mar 2026

Mychal

Everything was good but unfortunately the elevator was down but everything else was great

10/10

Exceptional

29 Mar 2026

Karen

Elevator was broke. My husband uses a cane so it was very difficult.

Partner

6/10

Pleasant

29 Mar 2026

Beth

The elevator is not working so guests must transport themselves and luggage up and down metal stairs. Not safe. Should have received reduction in room rate.

Partner

10/10

Exceptional

29 Mar 2026

ajay

It was great stay

10/10

Exceptional

27 Mar 2026

Tammy

Stay was brief due to an early morning flight. Check in went smoothly, however elevator was not working and my mother is unable to do stairs well. As soon as Dan who was working the front desk realized this, he arranged a first floor room for us without being asked which was very appreciative. Room was very clean and quiet.

Friends_and_family Family

10/10

Exceptional

27 Mar 2026

Rogielyn

The room is neat and tidy

Partner

8/10

Excellent

27 Mar 2026

Deborah

Rooms were nice.
Elevator was out when I was there.

10/10

Exceptional

25 Mar 2026

Nicole

Clean room, friendly staff, pet friendly.

Self

4/10

Poor

23 Mar 2026

Adilis

The elevator was not working 🙈🙈🙈

Family_with_children

4/10

Poor

21 Mar 2026

Chad

No elevator

Family

4/10

Poor

21 Mar 2026

Brismay

No elevator . the room fire alarm sounded and also the room key doesn’t work properly and I need to used all the time the stairs to fix it

Family

8/10

Excellent

20 Mar 2026

Danielle

Good. Elevator not working.

Family

4/10

Poor

19 Mar 2026

Orobosa

Elavator was not working and some rusty on the bath3

Self

10/10

Exceptional

19 Mar 2026

Adriana

N/a

Family_with_children

10/10

Exceptional

19 Mar 2026

Patricia Faith

Rooms are nice. Breakfast was good and several choices. We were most impressed by Dan at the front desk. When we arrived the elevator wasn’t working. We had requested a roll in shower room with a king bed. The only room available was on the second floor and we would need to use the stairs. I am disabled and use a cane and the stairs are not an option. Dan searched and found us a room on the first floor with two beds and a roll in shower!! This worked wonderfully and we are so appreciative!! His help alone was worth 5 stars!!

Family

10/10

Exceptional

17 Mar 2026

Theodore

Great service, great rooms, and very comfortable beds.

Friends

10/10

Exceptional

17 Mar 2026

Tracy

Great exercise space, love that it had lots of weights. Breakfast was very good. Comfortable beds!

Self

8/10

Excellent

16 Mar 2026

Kristi

Room was clean, breakfast was good, pool was great for the kids, only issue we had was the elevator was broken so we had to use the steps and we were on the 3rd floor.

Family_with_children

8/10

Excellent

16 Mar 2026

Bernadette

Check in was easy, except the elevators were broken. Had to use the stairs for our entire 4 day stay. Pool was not very clean. Breakfast was hot and fresh. Our room was clean and comfortable but nothing extra, soaps were empty and we had to request towels. We booked for 4 people and only had a couple towels. I would stay again. It was clean and safe

Family_with_children

10/10

Exceptional

13 Mar 2026

Holly

Shuttle made accommodations for super early drop off & staff was especially friendly

10/10

Exceptional

13 Mar 2026

Tamara

The pool was nice and warm. The breakfast could have more options. That is all.

Friends_and_family Family

4/10

Poor

12 Mar 2026

Andrea

Driving in and out of the hotel lot was very dangerous. It was very difficult to make a left turn across the lanes of highway traffic. The condition of the hotel was okay. The trash bins were always full and needed attention. The staff was very nice and friendly.

Self

8/10

Excellent

12 Mar 2026

Michael

Basic, but clean

Partner

10/10

Exceptional

09 Mar 2026

Maria

Room was very clean, beds and bathroom. The entire place looked clean as we walked in.