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Residence Inn By Marriott Knoxville Downtown

Knoxville - TN · United States

210 W Church AveView location

9.4/10Excellent176 Reviews
Cleanliness9.6/109.6
Service9.4/109.4
Comfort9.6/109.6
Condition9.6/109.6
Neighborhood9.6/109.6
Amenities9.2/109.2
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Residence Inn By Marriott Knoxville Downtown

Enjoy a stay at the Residence Inn by Marriott Knoxville Downtown, featuring a health club, terrace, and garden. Amenities include complimentary wired and wireless internet, concierge services, and a picnic area.

Start your day with a free full breakfast (6:30 AM - 9:30 AM) and savor a meal at the Courtyard Bistro. This hotel offers 784 sq ft of event space, including conference and meeting rooms, and self-parking (fees apply).

The 88 individually furnished guestrooms feature kitchens equipped with refrigerators and stovetops, 55-inch flat-screen TVs with satellite programming, desks, microwaves, and phones with free local calls. Located near the East Tennessee History Center, Bijou Theater, and Tennessee Theatre, the hotel is conveniently situated downtown. McGhee Tyson Airport (TYS) is 20.

3 km away.

Read more about this hotelShow less

Located in Knoxville (Downtown Knoxville), Residence Inn by Marriott Knoxville Downtown is within a 15-minute walk of University of Tennessee and Knoxville Convention Center. This hotel is 1.1 mi (1.8 km) from Neyland Stadium and 1.4 mi (2.2 km) from Thompson–Boling Arena.

Make yourself at home in one of the 88 individually furnished guestrooms, featuring kitchens with refrigerators and stovetops. 55-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wired internet access keeps you connected. Conveniences include desks and microwaves, as well as phones with free local calls.

Featured amenities include complimentary wired internet access, a business center, and express check-in. Planning an event in Knoxville? This hotel has 784 square feet (73 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until 2:00 AM
Check-out until 12:00 PM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available LGBTQIA+ friendly Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 34 Pet max weight (per pet) in lb is 75 Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Children may not be eligible for complimentary breakfast.
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards and debit cards; cash is not accepted
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Safety features at this property include a fire extinguisher
  • Minimal age
    21
  • Optional fees
    • Fee for in-room wireless internet: USD 4.95 per 24-hour period (rates may vary)
    • Covered self parking fee: USD 25 per day (in/out privileges)
    • Pet fee: USD 100.00 per accommodation, per stay
    • Service animals are exempt from fees
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

East Tennessee History Center 0.2 km / 0.1 mi
Bijou Theater 0.2 km / 0.1 mi
Tennessee Theatre 0.2 km / 0.1 mi
Charles Krutch Park 0.2 km / 0.1 mi
Market Square 0.3 km / 0.2 mi
Blount Mansion 0.3 km / 0.2 mi
Regal Riviera 0.3 km / 0.2 mi
Craighead-Jackson House 0.4 km / 0.2 mi
St. John's Episcopal Cathedral 0.4 km / 0.2 mi
Civil War Gateway 0.4 km / 0.2 mi
Maple Hall 0.4 km / 0.3 mi
Knoxville Civic Auditorium and Coliseum 0.5 km / 0.3 mi
First Baptist Church 0.5 km / 0.3 mi
Tennessee Valley Authority 0.5 km / 0.3 mi
Knoxville Visitors Center 0.6 km / 0.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 88
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wired InternetExtra charge
  • Wi-fi
  • Laundry service
  • Hotel safe
  • Lift access
Show 15 more facilities & services
  • Terrace
  • Concierge
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Grill/BBQ
  • Restaurant
  • Conference room
  • Meeting room
  • Business centre
  • Breakfast
  • Picnic
  • Non-smoking establishment
  • Minimum check-in age: 21
  • FitnessExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

B2

Breakfast For Two Guests

This meal plan may be available depending on the selected room/rate.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • STUDIO AccessibleSTUDIO • Accessible • 1 BedroomSTU.H6-2
    STUDIO AccessiblePhoto unavailable11 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Residence Inn By Marriott Knoxville Downtown

    STUDIO Accessible

    Room photos

    11 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-2

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Residence Inn By Marriott Knoxville Downtown

    SUITE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO AccessibleSTUDIO • AccessibleSTU.H6-3

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Residence Inn By Marriott Knoxville Downtown

    STUDIO Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BED • 1 Bedroom • 46 m²STU.KG
    STUDIO KING SIZE BEDPhoto unavailable19 photos

    Room overview

    Non-smoking room
    Room size
    46 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Bathroom
    • Disability-friendly bathroom
    • Centrally regulated air conditioning
    • Bathtub or Shower allocation on arrival
    • Shower

    Facilities with extra charge

    • Housekeeping
    • Dishwasher
    • Satellite TV
    • Desk
    • Toiletries
    • Wi-fi
    • Individually adjustable heating
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Fridge
    • Kitchen
    • Internet access
    • TV
    • Direct dial telephone
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Residence Inn By Marriott Knoxville Downtown

    STUDIO KING SIZE BED

    Room photos

    19 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    46 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG

    Room amenities

    • Bathroom
    • Disability-friendly bathroom
    • Centrally regulated air conditioning
    • Bathtub or Shower allocation on arrival
    • Shower

    Facilities with extra charge

    • Housekeeping
    • Dishwasher
    • Satellite TV
    • Desk
    • Toiletries
    • Wi-fi
    • Individually adjustable heating
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Fridge
    • Kitchen
    • Internet access
    • TV
    • Direct dial telephone
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • AccessibleSUI.H6

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Residence Inn By Marriott Knoxville Downtown

    SUITE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOM • 1 Bedroom • 51 m²SUI.B1-KG
    SUITE KING BED ONE BEDROOMPhoto unavailable26 photos

    Room overview

    Smoking room
    Room size
    51 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Centrally regulated air conditioning
    • Disability-friendly bathroom
    • Bathroom
    • Shower
    • Bathtub or Shower allocation on arrival

    Facilities with extra charge

    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable heating
    • Hairdryer
    • TV
    • Internet access
    • Kitchen
    • Wi-fi
    • Toiletries
    • Desk
    • Satellite TV
    • Dishwasher
    • Housekeeping
    • Direct dial telephone

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Residence Inn By Marriott Knoxville Downtown

    SUITE KING BED ONE BEDROOM

    Room photos

    26 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Smoking room
    Room size
    51 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-KG

    Room amenities

    • Centrally regulated air conditioning
    • Disability-friendly bathroom
    • Bathroom
    • Shower
    • Bathtub or Shower allocation on arrival

    Facilities with extra charge

    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable heating
    • Hairdryer
    • TV
    • Internet access
    • Kitchen
    • Wi-fi
    • Toiletries
    • Desk
    • Satellite TV
    • Dishwasher
    • Housekeeping
    • Direct dial telephone

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Residence Inn By Marriott Knoxville Downtown

    STUDIO KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Residence Inn By Marriott Knoxville Downtown

9.4
Excellent
176 Reviews
Cleanliness
9.6 /10
Service
9.4 /10
Comfort
9.6 /10
Condition
9.6 /10
Neighborhood
9.6 /10
Amenities
9.2 /10
75 reviews shown
10/10
Exceptional
25 Jun 2026
Elizabeth
Staff was friendly, and the room was very comfortable. The bathroom wasn't necessarily dirty, but it could have been cleaner. I enjoyed the amenities, but didn't forget a wire if you need Internet and aren't a Bonvoy member
Self
10/10
Exceptional
08 Jun 2026
Emily
My room was huge and loved the extra make up counter.
The bed was very comfortable. Very convenient to downtown!

Front desk is always so welcoming. Big lobby and the cafe and bar were nice, they just take a little bit of time, so if you are in a hurry this maybe isn't the best option.
Overall the location and size of rooms are worth it.
Business
10/10
Exceptional
07 May 2026
Jeff
Our stay at this facility was outstanding! The employees were the best in a day it's hard to find good help. These people, every one of them, focused on us from a simple Hi to helping with any questions or needs we had. Our room was updated and very clean. I can't say anything bad. Thank you for everything!
Partner
2/10
Poor
07 May 2026
Cynthia
I paid over $500 for one night here. The breakfast was just the worse I have ever had. Sausage patties were rubber and they didn’t have any other meat. Be careful with giving them your card info because they will charge anything and call it incidentals.
Partner
8/10
Excellent
20 Apr 2026
Abigail
Nice hotel in a great spot for all things downtown. Would stay there again. Felt very safe. Disappointed the bistro and starbucks/bar were unavailable 10:30-5:30pm because the food was fantastic and the hotel coffee bar that is included with breakfast was promptly stripped once breakfast was over... or earlier. Room was very clean, and I liked the setup with a separate bedroom because so much light pours through the gap under the door to the hall with the lights on all night in the hall. Shower soaked the bathroom floor if I didn't completely block it with my body, so be careful getting out. There was also a dip in the mattress on my side, but I think the other side was ok. We checked in after midnight, and the concierge staff were kind and helpful at all hours. The lady cleaning up breakfast has no concept of hospitality as she was clearly bothered we didn't have our breakfast plated earlier. She had pulled the coffee creamer and was breaking down breakfast before the end time, and then proceeded to tell us it was after the end time..several times. After she cleaned up the food area, she warned us she was ready to clean the table area where we were sitting and another man was doing work on his computer. We did come at the end of breakfast, but were weren't late. That was disappointing. Hotel garage was convenient.
Friends_and_family Family
10/10
Exceptional
30 Mar 2026
Kathleen
Clean rooms, Quiet!, super friendly and helpful staff. Excellent breakfast. Very convenient.
10/10
Exceptional
21 Mar 2026
Marika
Great property. Welcoming to pets. Walking distance to downtown restaurants.
Partner
4/10
Poor
08 Mar 2026
Manuela
Unfortunately my stay at the hotel was very disappointing. The staff was not helpful at all,.we didn't ask for favors we were willing to pay and they still didn't accommodate. For the price $1071 for 3 nights and tbe reputation i was expecting way better.
The food is mediocre and that's a nice way to describe it. Punctuality for the morning buffet is completely lacking.
Pictures and reviews are very misleading.
I hope this will help others choose better.
10/10
Exceptional
27 Feb 2026
Ramon
The room was one of the best I've seen. The staff was very friendly and helpful
Family
10/10
Exceptional
16 Feb 2026
Stacey
Everything was great. Staff were all super friendly. Holly in housekeeping was so nice. Room set up was perfect. We both worked remote two days and had plenty of room. Pup played and also had plenty of room. Breakfast and lounge area was on point. Not just a muffin and cereal and oatmeal but a full breakfast. Nice job and thank you
Friends_and_family Friends
10/10
Exceptional
13 Feb 2026
Oscar
Room was very spacious and comfortable to work from, parking easily accessibly, and staff was friendly and accommodating when needed. Their Starbucks coffee bar was very good as well, with quick service.
Business Partner
10/10
Exceptional
11 Feb 2026
Dragana
Everything was clean and nice.
Business_and_leisure Partner
10/10
Exceptional
08 Feb 2026
Philippe
Nice convenient place to stay for business.
Business_and_leisure Partner
10/10
Exceptional
11 Jan 2026
Lisa
Everything was great! Room size and amenities, bistro drinks, food, and staff!
Partner
10/10
Exceptional
11 Jan 2026
Cole
Loved it very nice
Pet
10/10
Exceptional
18 Nov 2025
Paige
The rain was spotless and lovely and the staff for to delightful. Room was very very nice. One of the nicest places I’ve stayed in a long time.
Leisure Self
10/10
Exceptional
26 Oct 2025
Brittiany
Staff was very friendly, room was clean, only complaint would be the food.
Business_and_leisure Partner
8/10
Excellent
03 Oct 2025
Sharon
Not the hotel’s fault, but I did not get much sleep due to the noise from the highway. I would suggest a room facing the city to the west and not facing the highway. I wish I would have been made aware of the lack of soundproofing. Otherwise, everything else was great and I’d stay here again.
Leisure Family
8/10
Excellent
27 Sep 2025
Sherlanda
Definitely will return to visit this location. Friendly staff and cleanliness. Love the amenities such as the gym, breakfast and bistro. Suggestion for security at nighttime at check-in or card entry.
10/10
Exceptional
25 Jul 2025
CARLO
Great part of town.
Business Partner
10/10
Exceptional
08 Jun 2025
Michael
The Bistro near the lobby was solid. Room was nice and quiet....no issues
Leisure Self
10/10
Exceptional
13 Apr 2025
justin
Very close to civic center.
Leisure Partner
6/10
Pleasant
05 Jan 2025
Dylan

Great hotel… horrible breakfast.

Hotel, room, and parking were wonderful. My only complaint was the breakfast. Very little options, and the options they did have were not good at all. They didn’t have normal breakfast options like biscuits, sausage or even bacon. Only watery ham and microwave eggs.
Friends_and_family Friends
10/10
Exceptional
17 Dec 2024
Avery
Overall wonderful job on cleanliness, me and my boyfriend took a 2 day trip for thanksgiving and they were so on top of everything and attentive to any needs. Also guided us through everything throughly at check in :) !
Leisure Partner
10/10
Exceptional
20 Nov 2024
Donald Ray Jones
Property was in a perfect spot for what we were there for
Leisure Partner
10/10
Exceptional
14 Nov 2024
Micheal

Great location, recommended for extended stay

Very comfortable, big room and good location.
Stayed for 2 weeks, only charged 5 days parking
Business
8/10
Excellent
08 Nov 2024
Vanessa
We enjoyed the central location of the hotel. We were able to walk to all our destinations in Downtown and the surrounding areas. It would be nice if a designated dog relief area was available at the hotel. There were a few patchy areas of grass near the road. A little park is only a few blocks away.
The water was hot and the pressure was good. Free breakfast options were decent and I loved that cold brew was available as well.
Leisure Pet
10/10
Exceptional
27 Oct 2024
William
The bed was very comfortable!
Leisure Partner
10/10
Exceptional
26 Oct 2024
Cody
A
Partner
10/10
Exceptional
25 Oct 2024
Debra
Very nice facility. The breakfast was good. Within walking distance to museum, shopping and restaurants.
Leisure Partner
10/10
Exceptional
22 Oct 2024
Keith
Nice location for everything.
10/10
Exceptional
17 Oct 2024
Diane
Stayed 1 night to visit family and the service was great, the room very clean and quiet. Easy walking distance to downtown places. I would highly recommend!
Friends_and_family Family
10/10
Exceptional
10 Oct 2024
Steven
Excellent staff !
Business_and_leisure Self
10/10
Exceptional
06 Oct 2024
JAMES
Easy access to interstate and downtown. Clean.
Leisure Family
8/10
Excellent
10 Sep 2024
Jean

Super front desk, weak cleaning staff

Great check-in staff but below par cleaning staff. Housekeeper on my floor spent her entire shift talking on the phone, and the quality of her work was mediocre at best. There were spots on the walls that I washed off easily. Mold in the shower under a shelf. A catsup stain on the rug. Furnishing and space are terrific. Breakfast just ok.
Self
10/10
Exceptional
15 Aug 2024
Gregory
Good all-around experience from check in to check out.
10/10
Exceptional
10 Aug 2024
goPure
Great location. Great breakfast options. Great gym.
Business Self
10/10
Exceptional
09 Aug 2024
Hope
This was a great area,very clean,great staff.
Leisure Partner
6/10
Pleasant
27 Jul 2024
Tiffani
Perfect location for downtown Knoxville shopping and dining. The showers have an issue with getting the floor very wet. Like flooded wet. I actually fell twice trying to maneuver the floor. I mentioned to the staff and they were very apologetic. No one’s fault… except maybe the building engineers 🤔. Anyway, suggested adding extra bathroom towel mats. I will for sure be staying again. That was just a small issue.
Leisure Family
10/10
Exceptional
14 Jul 2024
John

Relaxing Perfect Location for Business or Pleasure

Service and Hospitality were top notch! The room was spacious and fully equipped. Everyone was courteous, helpful, and accommodating. Highly recommended, located in a great area, close to restaurants, theaters, and shopping. Had to pay to park in their garage, however it was convenient, secure and we walked to everything. Breakfast was great and there was a Starbucks and Lounge (bar) on main floor. Also had a 2nd floor rooftop outdoor space that was very nice.
Partner
10/10
Exceptional
15 Jun 2024
Michele
Our first visit to Knoxville… this hotel was perfect. conveniently located. Very nice stay with friendly staff!
Leisure Family
10/10
Exceptional
14 May 2024
James

Best bar

Amazing service at the hotel bistro by Chris. Excellent!
Business
10/10
Exceptional
29 Apr 2024
michael
Staff are so nice!
10/10
Exceptional
17 Apr 2024
Bryan
Very clean and great location
Leisure Partner
10/10
Exceptional
12 Apr 2024
Sandra
It was a fine stay. Room was good!
Leisure Family
10/10
Exceptional
04 Apr 2024
Robert
Your staff worked hard during the check-in outage. Much appreciated. Thank you.
10/10
Exceptional
11 Mar 2024
Sean
Top-Tier property on S. Gay Street, in the heart of Dow toan Knoxville.
Business_and_leisure Partner
10/10
Exceptional
19 Feb 2024
Heather
We will be back!
10/10
Exceptional
24 Dec 2023
Francisco
Breakfast was great
Leisure Partner
10/10
Exceptional
18 Dec 2023
Marianne
so close to downtown.
Leisure Family
8/10
Excellent
08 Dec 2023
Dennis
Room size was great. We had a fully equipped mini kitchen. Excellent for a longer stay. Breakfast was excellent, pleasant environment and helpful breakfast staff. My biggest complaint was the lack of room service. We were there for 5 days and didn't have towels, trash emptied, room refreshed until the day before leaving after requesting this service for two consecutive days. I took the dirty linen
and trash to the front desk rather than leaving it in the hall overnight as I was told. The front desk clerk seemed annoyed when I complained on check out, and did not apologize for my inconvenience.
Leisure Partner
10/10
Exceptional
12 Oct 2023
David
Great location. Good price and availability.
Leisure
10/10
Exceptional
26 Sep 2023
Barbara
I needed a room with a kitchen and this was a delight. thanks
Partner
10/10
Exceptional
12 Sep 2023
Teresa
Exactly the type of place I needed for a 10 day stay
Business_and_leisure Partner
10/10
Exceptional
26 Aug 2023
Mario
Parking garage and large room was great. Didn’t like = n/a
Leisure Partner
8/10
Excellent
24 Jun 2023
Donna
Close to downtown.
Leisure Partner
8/10
Excellent
16 May 2023
Kiarash
The bed was too collapsed leading to neck pain after a night of sleep. Maybe a 400 pounder slept in the bed before me, I don't know
Business_and_leisure Self
6/10
Pleasant
09 May 2023
Agustin
Had a stain of a biological nature on sheets on the bed. Was compensated for a half day by the manager. This shouldnt have ahppened if therly checked the rolm prior to our arrival. There were crumbs on the end table when we walked in as well.
10/10
Exceptional
04 May 2023
Jeff
Overall stay was excellent...from arrival to departure all of the staff were great...very clean room...food was great...definitely will stay there upon our return to Knoxville...
Partner
10/10
Exceptional
11 Mar 2023
Susan
Nice studio with well appointed kitchen, comfy bed, plenty of towels. Excellent breakfast buffet.
Leisure
10/10
Exceptional
04 Jan 2023
Kim
Love this place, beautiful clean booshe!!
Leisure Family_with_children
10/10
Exceptional
23 Nov 2022
Joseph

Daughters 21st bday in Knoxville 2 see Todd Snider

The hotel was beautiful, clean, very nice. The staff were friendly and helpful. We loved the parking underneath the hotel, very convenient and safe. Centrally located to everything downtown made walking convenient. Free breakfast was also excellent.
Friends_and_family Family
10/10
Exceptional
14 Oct 2022
Laura
.
Leisure Family
10/10
Exceptional
03 Sep 2022
Vickie
Very nice property. Walking distance to many bars, restaurants and venues. Very clean and quiet with friendly staff.
Partner
10/10
Exceptional
13 Aug 2022
Kimberly

A great stay!

Loved our stay! My husband and I were doing a road trip to Texas with our dog and cat and are still talking about how this hotel set the bar too high! You will not regret spending some time at the Residence Inn.
Partner
10/10
Exceptional
25 Jul 2022
Sandra

Amazing Stay

Awesome hotel, service and location. Room was super spacious. Loved the suite amenities and view. Was so easy to walk Market Square and having several eating options.
Partner
10/10
Exceptional
25 Jul 2022
Jessica
Great location for shopping or hopping on the highways, great service, great staff....great stay. I would 10/10 recommend! Best hotel stay I've had in a while!
Friends_and_family Family
6/10
Pleasant
25 Jun 2022
CRAIG
Good location. Customer service was mediocre at best. Breakfast attendance were friendly
Leisure Family
10/10
Exceptional
03 Jun 2022
Nancy
Great location, walk to restaurant and shops, easy parking, good breakfast, fantastic employees including Diego in housekeeping and the gentleman in the kitchen (sorry I didn’t get his name). Room large and comfortable. Great amenities.
Leisure Family
8/10
Excellent
30 May 2022
Jennifer
Great location!
Leisure Family
2/10
Poor
12 Apr 2022
Jay

No power, mold and no response to concerns

Room 621
our room had no power in the bathroom. We took showers in the dark. Also, there is quite a bit of mold in the bathroom. The wallpaper was hanging off the wall. We were all coughing quite a bit and as soon as we left the room, no more coughing.
At checkout, I told the attendant. She gave me an email address for sharing the picture and our concerns. I emailed twice and received zero response.
Friends_and_family Family
10/10
Exceptional
01 Dec 2021
Julie
Nice hotel in a great location adjacent to Market Square. Excellent breakfast included.
Leisure Family
10/10
Exceptional
05 Sep 2021
Belkisa
Our stay was great overall. The only thing I would say was the pet fee is a little steep especially for a small dog and the breakfast was kinda gross. The eggs and sausage seemed unnatural
Friends_and_family Family
10/10
Exceptional
26 Jul 2021
Verified traveler
The location is wonderful! The price per night is unbeatable for the quality. Looking out the window to see downtown Knoxville was so unique! Very quiet stay, day and night for the location. My boyfriend makes music, and will be booking soon to lock himself in and write all weekend.
Leisure Partner
10/10
Exceptional
09 Jul 2021
Verified traveler
I love this hotel, great location, service was superb, comfortable kitchen was great I was able to cook mash potatoes and chicken.The suite was super cute. I highly recommend this hotel
Business_and_leisure Family

Location & surroundings

Residence Inn By Marriott Knoxville Downtown
210 W Church Ave, Knoxville, United States

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Residence Inn By Marriott Knoxville Downtown

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