Name: La Quinta Inn Suites By Wyndham Rochester
Address: 4353 Canal Place Se, Rochester, 55904, US

10/10

Exceptional

18 Jul 2026

Don

I wasn't able to eat there

Partner

10/10

Exceptional

17 Jul 2026

Maria

Que no limpiian el cuarto cuando uno se sale

Partner

8/10

Excellent

16 Jul 2026

Nicole

The hotel has modern decor. Free breakfast. Easy check in. Only complaint is we had no hand soap, no shampoo, no body wash. We asked the desk man and the staff filled 2 of the 3

Partner

10/10

Exceptional

15 Jul 2026

harold

Clean room good breakfast

Friends

4/10

Poor

10 Jul 2026

Anil

Breakfast service was unwelcoming. Items were not getting replenished. People were eating and the servers just started shutting down and taking all the amenities away just because they were 10 mins to close. Sorry service without management oversight and control. Will not stay here again

Family

6/10

Pleasant

09 Jul 2026

Kevin

Beds were comfortable. The king suite had stains on the couch as well as stains on the check in couches. Overall it was priced cheap and could just use some cleaning and stain removal.

Family_with_children

4/10

Poor

08 Jul 2026

Tony

Stuffy, rooms. Clean, yes, but signs of water damage such as peeling drywall tape.

Family_with_children

8/10

Excellent

07 Jul 2026

Sherri

Furniture, including chairs, was comfortable. The top 2 drawers in the bureau were broken. We had to tape one corner shut to keep the drawer from gliding open. Breakfast was good.

Family

8/10

Excellent

06 Jul 2026

Anthony

Everything was good. Just wish the breakfast was available a little later. By time I got back from my 6 am PET scan at Mayo clinic I had 10 minutes to have breakfast.

Partner

10/10

Exceptional

04 Jul 2026

Shelly

They help make your stay quiet and relaxing. It’s very clean and staff is friendly and helpful. I was going to Mayo and the shuttle is very nice and convenient so you don’t have to pay or drive down there. I’ve stayed at this location several times and I always go back because they take care of the guests.

Pet

6/10

Pleasant

04 Jul 2026

Pai

Location was good and convenient. Our stay was ok but definitely needs new furnishings. Furniture was worn in main lobby, the pool area and in our room. There were major stains on window curtain, stains on sofa bed and a couple of our towels. That was disappointing. Staff was good but I don't know if that could make up for the rest of the not so good things.

Friends_and_family Family

10/10

Exceptional

01 Jul 2026

Linda

My go to hotel in Rochester now. Always excellent in all areas

Partner

10/10

Exceptional

30 Jun 2026

Julie

The pool and hot tub area were delightful! I also loved that there was a restaurant in walking distance. The room was clean and comfy.

Friends

10/10

Exceptional

29 Jun 2026

Donna

The hotel was very nice and clean. The staff were very friendly and helpful! My only complaint could be about the birds that were nesting around the entrance and walking around bird droppings.

Partner

8/10

Excellent

27 Jun 2026

Dulce

Good

Family_with_children

10/10

Exceptional

26 Jun 2026

Nita

Very nice overall.

Self

8/10

Excellent

21 Jun 2026

Deborah

The mattress on the bed was well used. A dip in the middle. 😏 The shower/tub in the bathroom was slippery when using the shower. My husband almost fell. There was no closet. However, it was quiet and the staff was very gracious. We will stay there again.

Partner

10/10

Exceptional

19 Jun 2026

Teresa

We love the location of this hotel, right next to a movie theatre, Target, restaurants. The bed was comfortable, room was clean, breakfast was wonderful, staff was friendly and efficient. My only complaint is that we look forward to using the hot tubs while we are in hotels and the pool area had such a strong smell of chlorine that we weren't able to stay in the pool area for long. If using a pool and hot tub isn't a priority, I would definitely recommend staying at this hotel.

Family

10/10

Exceptional

18 Jun 2026

David

I never have a problem staying here when I have to go to Mayo Clinic.

Family

4/10

Poor

16 Jun 2026

Joshua

There was dust coating the walls. The cabinet holding the fridge had water damage with black spots all over it. The curtains were ripped, and the rods were broken. There was something splattered on the ceiling, and the room had a musty smell. On the main floor, there was obvious water damage on the ceilings with multiple large yellow stains

Self

6/10

Pleasant

12 Jun 2026

LOIS

Breakfast was just like any other hotel.

Partner

8/10

Excellent

11 Jun 2026

Mindy

The room was great in every way.
We would definitely stay here again.
The only reasons I rated it a 4 instead of a 5 is, I would have liked the breakfast buffet to not run out of eggs with an hour left and I’d like the elevator to be cleaner.

Partner

6/10

Pleasant

10 Jun 2026

Shay

Staff was fantastic, beds super comfy. Shower was pretty bad, it was like a garden hose with a kink and only one “spray” setting which was at bare minimum a mist. Ladies, skip the conditioner. The water softener I’m guessing has so much salt it leaves you feeling greasy.
Breakfast was good and coffee never ran dry.

Friends_and_family Family

10/10

Exceptional

10 Jun 2026

Mayrin

Everything is ok except that the person who made the check in mix account. So at the checkout we have problems because they charge twice the room fees and it's not easy to get a refund.

Friends_and_family Family

10/10

Exceptional

09 Jun 2026

WILLIAM

Booking was easy and the hotel took my requests seriously. Front desk Rao remembered me from a previous stay and had the room location I was hoping to get. Thank you!

Pet

4/10

Poor

08 Jun 2026

Thomasina

The front desk staff were very friendly and helpful. Unfortunately, our toilet would not flush and had to be fixed. It ran most of the night. When I used the restroom in the lobby, the same, it ran.
Breakfast, the member running breakfast approached our table three times asking that when we were done eating, that we leave. There were still members of our family eating with no lines and many empty tables so was disappointed, that our breakfast was interrupted and asked to leave several times. My daughter was also told that she could not have more food because there needed to be some for others.

Family_with_children

10/10

Exceptional

06 Jun 2026

Elaine

Love this Hotel. Always clean, staff is friendly and helpful. Perfect area with MANY eats close by. I do dog Agility and there are large open areas to walk and potty the dogs. ALWAYS stay here when I am in town.

Self

10/10

Exceptional

05 Jun 2026

Michelle

The kiddo pool was great for the younger age

Family_with_children

10/10

Exceptional

01 Jun 2026

WILLIAM

Really nice property. Front desk clerk Rao was very helpful when I checked in. Room was wonderful and roomy. Hot showers and comfy beds.
Breakfast has nice variety of choices.

Friends

10/10

Exceptional

30 May 2026

janet

Everything was great 👍 wonderful breakfast

Self

10/10

Exceptional

28 May 2026

Kurt

We appreciated the shuttle service to Mayo Clinic. Located in a growing business area on the Southwest Side, there is dining walkable to the hotel.

Family

10/10

Exceptional

26 May 2026

Doug

Lobby couch was dirty when we is arrived. Staff slow to clean up hallway dirt. Otherwise very pleasant stay.

Friends_and_family Family

8/10

Excellent

24 May 2026

Joseph

Check in was straight forward. Staff was helpful. Room clean as well as the refrigerator, microwave and coffee maker. Breakfast was what you'd expect and was fine.

Self

8/10

Excellent

21 May 2026

Garry

Room Clean, Staff pleasant, Price was nice.
Breakfast: not so good. Food cold, microwave was filthy, biskets burnt,
Sausage gravy was small amount in a cold dish not heated.
Dog turds in hallway. That used to be my favorite.

Partner

8/10

Excellent

20 May 2026

Sandra

I liked not having carpet on the floors in the rooms

Family

10/10

Exceptional

19 May 2026

Lorrie

Very clean room. For the price this motel was an excellent stay. Great location.

Partner

10/10

Exceptional

18 May 2026

Elizabeth

Very clean. Great staff.

Partner

10/10

Exceptional

10 May 2026

Minnie

Clean room

Self

8/10

Excellent

08 May 2026

Ashley

The stay was great. Everyone was helpful. As an adult the chlorine felt like a lot so we didn’t stay in the pool for long. My son enjoyed it but his skin isn’t as sensitive. Parking is tough if it’s a busy weekend. When I got back at 10, there were no spots. I think a lot of the problem is the sizes of the spaces compared to the suvs most people drive these days. I had to park along the roadway out of the hotel which I didn’t love. I didn’t feel like my car was in danger but the longer walk back to the hotel in the dark wasn’t awesome.

Family_with_children

10/10

Exceptional

07 May 2026

Gunnar

clean room and whole building,very quite

Partner

8/10

Excellent

06 May 2026

Makayla

Pool area was not very clean and the fumes from chemicals in the water made it very unenjoyable to use.

8/10

Excellent

03 May 2026

Joshua

Great place to stay, clean and nice big rooms.

Family_with_children

10/10

Exceptional

02 May 2026

Richard

we enjoyed our stay

Family

10/10

Exceptional

30 Apr 2026

michele

I’ve stayed there twice now in the last few months. I go to the Mayo, I also have a small dog. Very friendly staff. I truly recommend this place. 😊❤️

Friends_and_family Family

10/10

Exceptional

29 Apr 2026

Shannon

It was very clean and for a great price.

Self

8/10

Excellent

28 Apr 2026

William

The breakfast was very good! I enjoyed the waffles and coffee! Room was great and comfortable!

Self

6/10

Pleasant

25 Apr 2026

Laura

The AC/Heat in our room was not working, we were late checking in and there were no maintenance staff available so we needed to be moved. The new room was nice except the sink drain stopper would not stay up. Overall the building is showing signs of wear. The breakfast was very simple, nothing special. Coffee was good and staff were helpful. The pool area was not something I would consider using, it did not appear clean or maintained.

Friends_and_family Family

10/10

Exceptional

24 Apr 2026

Kim

For price was a great deal

Partner

6/10

Pleasant

22 Apr 2026

Annika

Several items were not well stocked in the room (conditioner was empty, facial tissue had only one tissue left), the sink was missing it's stopper so I was worried I'd lose something down the drain, there was sand on one of the beds and a red stain on a bed skirt that looked like blood, the mini fridge froze all of my items so I could not drink my beverages, breakfast was very meh, the waffle batter dispenser was broken and the attendant was accusatory and rude to my friend. The pool was fun, but the shower handle was broken and both pool side bathrooms were out of order. Which meant you had to drip down the hall past the lobby or back to your room if you didn't want to pee in the pool. I'm guessing that pool water is extra tainted.
The bed was comfortable, the inner sheets were clean, the soap smelled good, we felt safe, the price was cheap. This hotel needs a lot of TLC and we won't be staying here again when we come to Rochester. We picked this hotel because the price was excellently low with \"good\" (7/10) reviews, the reviews did not match our experience. I would rate this hotel 5/10.

Friends_and_family Family

10/10

Exceptional

22 Apr 2026

Christy

All good. We were impressed with cleanliness and overall facility condition. Staff was friendly and approachable.

Partner

8/10

Excellent

20 Apr 2026

Rebecca

Staff was friendly and helpful. Good breakfast. Room was clean, beds comfortable.
Our kids loved the pool area with the slide and fountain.

Family_with_children

10/10

Exceptional

19 Apr 2026

sara

Imcreible

8/10

Excellent

17 Apr 2026

Thomas

Decent room. OK breakfast.

8/10

Excellent

15 Apr 2026

Nathan

On par for the price point

Self

8/10

Excellent

15 Apr 2026

Nathan

I’d say the hotel is on par for the price point.

Self

10/10

Exceptional

14 Apr 2026

Brandi

Room is always clean! Distance to Mayo Clinic is reasonable. Pet friendly - which is huge!

Self

6/10

Pleasant

13 Apr 2026

Jacob

Decent pretty standard breakfast

Family_with_children

10/10

Exceptional

08 Apr 2026

Linda

My first choice for a hotel room now. Room was clean and spacious with a very comfortable bed. Staff was friendly and full breakfast was excellent. What more could I ask for!

Partner

8/10

Excellent

01 Apr 2026

Elizabeth

I didn’t care much for their breakfast, but it was well attended, the gentleman taking care of it was on the ball. It just wasn’t good and lacked options. Clean room, good coffee maker in the room. Great front desk lady, she was fantastic.

Friends_and_family Family

8/10

Excellent

01 Apr 2026

Elizabeth

Not the best breakfast choices.

10/10

Exceptional

01 Apr 2026

SOPHAN

It feels like a motel but a higher end motel if I may. The room is spacious, there are light fixtures that are broken and holes in the walls but for one night, it’s perfectly fine. The pool was nice, the kids loved it. The breakfast was good. It’s a decent place if you’re planning on staying one night.

Friends_and_family Family

8/10

Excellent

31 Mar 2026

Lloyd

The toilet was too small in height and size.

4/10

Poor

30 Mar 2026

Ryan

There were stains on the curtains and pillow cases, there was food left in the fridge. Kind of sad we were tired and did not complain to staff. I probably will not stay there again.

There was tape over the elevator buttons and people were randomly drinking in the lobby

In a place were the competition is high you would think they would be a higher station and professional level.

There was incense burning in the lobby to cover the smell of weed .

Family_with_children

4/10

Poor

22 Mar 2026

Tristan

Don't stay here if you have high to average expectations for what a hotel should be. This property is in serious need of some TLC. Our room was dirty and run down. The elevator button on the 4th floor had a cover plate that was too small, so you could see the wires behind on one side, and the plate was taped onto the wall on the other side. Our lamp shades were dirty, one lamp was broken, the curtains were filthy, there was a crack in the ceiling, and the walls were dirty. Our room was advertised as sleeping 7 on Expedia, but it only slept 6. The desk attendant said they didn't have any cots, and the room only slept 6. A lot of the dryers in the laundry room were marked \"out of order\" and our dryer was stealing our quarters. The desk attendant ended up putting an \"out of order\" sign on our dryer as well.

Family_with_children

4/10

Poor

19 Mar 2026

Jason

I did not use the gym, but again the heater in the room was very noisy hard to sleep, and then the heater would stop working and only blow cold air, I had to shut the heater off for a while turn it back on. And then the TV went out so I was about a day without the TV and the breakfast was not very good

Family

10/10

Exceptional

18 Mar 2026

Thomas

Clean place. Relatively quiet.

Self

10/10

Exceptional

18 Mar 2026

Michele

The biggest thing I noticed was the staff was so friendly any questions we had they went and found out the answer. If they did not know it I had a little dog and there was plenty of places to take him outside for a walk. Also the Laquinta was very close to the Mayo. So convenient. And nice eating place close by. I would recommend the Laquinta for sure.

Friends_and_family Family

10/10

Exceptional

16 Mar 2026

Brandi

I am frequently in the Rochester area for appointments at the Mayo Clinic. I have stayed at a number of hotels in the area, but have decided to keep coming back to the La Quinta Inn because of room cleanliness, affordability, and the option to bring my pup along with me. The staff is always friendly. The room is always clean. Thank you!

Self

4/10

Poor

15 Mar 2026

Aaron

Breakfast was at 7am on weekends. Wish that was up front sonce we had wrestling tournaments for 2 days and all familys had to leave before both days. Said 6am when booking
Cable and internet was out 1st night.
Most likely find somewhere else next time

Family_with_children

6/10

Pleasant

15 Mar 2026

Mark

Inconvenient that internet and TV was down.

Self

10/10

Exceptional

14 Mar 2026

Dusty

Clean and staff was great.

Business

6/10

Pleasant

13 Mar 2026

Daniel

Non

Partner

4/10

Poor

11 Mar 2026

Mark

Furniture broken.Lots of mold in bathroom. Fridge froze my food. Room was beat down.

Self

8/10

Excellent

05 Mar 2026

DeAnna

Did not have time to use any of the amenties

10/10

Exceptional

04 Mar 2026

Debra

Room was clean. Staff was very friendly.

Friends

10/10

Exceptional

02 Mar 2026

John

Excellent room!

Self

6/10

Pleasant

01 Mar 2026

Lynette

found a tv remote ubder the bed which tells me nobody looked under there as there was one. now there are 2.

not the best handiwork in the room. the headboard was visibly crooked and the door was not squared so had to make sure it was clised fully as it wouldn't on its own.

Partner

10/10

Exceptional

16 Feb 2026

Kevin

NICE

Business

2/10

Poor

16 Feb 2026

Derrick

Don't know about the deposit and didn't get my cancellation back money back

6/10

Pleasant

16 Feb 2026

Jared

My TV wasn’t working. It was late and I just wanted to sleep so I didn’t bother calling. The staff was very nice. She accommodated my request regarding the second night stay.

Self

10/10

Exceptional

15 Feb 2026

Karen

Clean room, staff was more than accommodating in assuring every thing was up to our satisfaction also very welcoming from the front desk to the morning breakfast. It was very nice to no of other amenities such as , a excercise room,Etc we for sure will be back.

Business_and_leisure Partner

6/10

Pleasant

14 Feb 2026

Kurt

The staff were somewhat friendly. The place is getting run down and in serious need of upkeep and detailing. The hot tub jets weren’t working and there was no sign it would be repaired. The pool rest room is “out of order” and appears to have been that way for some time. The breakfast was minimal, no change from day to day and just not very good compared to another LaQuinta I just visited. Hand-written signs on doors just look lazy. The lobby has an unpleasant odor to it. Chipped paint, rusty vent grates and damaged trim everywhere that needs attention. It could be a nice place again but it needs serious attention to detail.

Leisure Family

2/10

Poor

13 Feb 2026

Hans

I stayed here while having medical appointments at Mayo Clinic.
There were many issues.
-Room phone didn't work.
-Front desk didn't have change available to use in the laundry room.
-None of the washers or dryers worked anyway.
-The sign on each machine said \"out of order\"
-Room was not cleaned/stocked daily. I had to go to the front desk to request clean towels.
-The toilet seat didn't fit the toilet which was problematic.
-English was a second language for almost all of the employees. One exception was the very helpful front desk lady who I was very appreciative of.
-The continental breakfast was minimal and rushed. They had a strict time of opening and closing the room.
-They also did NOT honor the cancellation policy as stated on their Expedia ad.
I ended up paying for a room for several days that I was in the hospital. Avoid La Quinta...
-The Expedia ad listed the hotel as \"pet friendly\"
-The sign at the front desk said \"No pets allowed.\"
Expedia wasn't helpful with any of my concerns either.
Unfortunately Expedia lets their Hotels make false/misleading statements on their search engine.
This is disappointing as I used to be an Expedia fan but now will find an alternate travel site to book my travel.
-I recommend avoiding Expedia and finding a different travel site.

Business Self

10/10

Exceptional

10 Feb 2026

Jill

For what we paid, this was a very good hotel. The baby pool was perfect for my 2 year old granddaughter. The pools were both heated, which was great! The breakfast was good. Staff from the front desk to the guy in the breakfast room, to the guys cleaning all of the time were very, very kind and friendly!! Will stay again for sure!

Leisure Family_with_children

4/10

Poor

08 Feb 2026

Gloria

Amenities were minimal and not very appealing. Asked for my room to be serviced and only the towels were replaced. The breakfast was very minimal and not the best. However the breakfast attendant was excellent.

Business Family

4/10

Poor

06 Feb 2026

Arianna

Room

8/10

Excellent

04 Feb 2026

Daynee

Clean room. Good breakfast. Pleasant staff

10/10

Exceptional

29 Jan 2026

Deanna

It was nice and clean. The halls was quiet

Leisure Family_with_children

4/10

Poor

28 Jan 2026

Amy

First room had awful smell. Had to move. Second room was dirty. Hairs in bathroom, food on carpet. Beds terrible. Pull out couch mattress was ripped. No bedding.

Friends_and_family Family

10/10

Exceptional

28 Jan 2026

Connie

All very good. Will stay again

2/10

Poor

25 Jan 2026

Rahyona

Terrible experience BED BUGGS EVERYWHERE !!! Next day I checked out I had bug bites everywhere day 2 still itching bad DONT STAY !!! Stay away immediately!!!

10/10

Exceptional

23 Jan 2026

Barbara

Everything was excellent

Business

10/10

Exceptional

16 Jan 2026

Bruce

Staff welcoming… room was clean

Partner

2/10

Poor

11 Jan 2026

Michael

In the morning, we found a large amount of blood stains on the white comforter. Door would lock from the inside or outside unless deadbolted. Will not stay again. You get what you pay for.

Leisure Family_with_children

10/10

Exceptional

11 Jan 2026

Amy

Clean and nice rooms

6/10

Pleasant

11 Jan 2026

MaLissa

The bathroom needed to be cleaned a bit better, shower walls had soap scumb on them, there was hair all over in the tub. The toilet needs to have a new flapper and handle put on as it didn’t stop running unless I held the flapper down so water could build up then it would fill and stop running. The sink faucet has a lot of hard water build up. I found bolts on the floor from the bed frame under the bed. The curtains could be replaced as there were lots of holes in them. The heater/air unit in the room didn’t blow much when it was on high.
Staff were friendly but I really didn’t need to interact with them other than checking in and out.
The hot tube could be a bit warmer, felt like bathtube water. There were only bath mats that were being used for towels in the pool area.
I do have to say it was nice that there was a keurig coffee maker in the room. Maybe offer some flavored coffee creamers....like Hazelnut, French Vanilla and Amaretto.
Parking was a bit tight! They should expand some. There were many cars parked along the enterance due to shortage of spots.
I'm not much of a breakfast/morning person so I didn't take advantage of that.
Elevators were nice and big to easily fit a roller cart in with your belongings.
The Shampoo, Conditioner, Body Wash, Hand Soap and Lotion all smelled Amazing!
There could be dirty Laundry bags in the rooms for wet suits.
There was a good choice of snacks in the lobby are, however there needs to be popcorn. Overall not a bad hotel!

Leisure Self

10/10

Exceptional

11 Jan 2026

Kain

Yes

8/10

Excellent

11 Jan 2026

Brandon

Room was clean, desk clerk was friendly, and breakfast was great. My only complaint was that the tub drain in the bathroom was very slow to drain during my shower. Would have been 5 stars if not for that.

Self

10/10

Exceptional

01 Jan 2026

Kristil

Friendly staff and very clean

Leisure Partner

6/10

Pleasant

29 Dec 2025

Cassandra

I got told two different deposit amounts which makes me believe they were lying and they kept$40 talking about I was having a party. I had 6 people including myself and only 3 stayed at the room. It just all felt like thievery to me