Name: Residence Inn By Marriott Rochester Mayo Clinic Ar
Address: W Center St Nw, 441, Rochester, 55901, US

10/10

Exceptional

25 May 2026

Jerrelle

Mayo Clinic in Rochester Minnesota is impressive. We were able to walk from our hotel through a pedestrian tunnel system to get to the hospital with access to other clinic buildings, restaurants and shopping. Very convenient for patients and families during the harsh Minnesota winters.I’m

Partner

10/10

Exceptional

04 May 2026

Brittany

Dan, the manager was so friendly and accommodating!

10/10

Exceptional

02 May 2026

Daniel

Everything was very clean and all the staff was very nice, the only bummer is they are building a parking garage behind the hotel that blocks the view from the patio area but they still advertise with a view that doesn’t exist anymore

Family

10/10

Exceptional

19 Mar 2026

Greg

Great breakfast, friendly staff, subway level to Mayo was so helpful

Friends_and_family Family

10/10

Exceptional

28 Jan 2026

Olivia

Wonderful room, staff, breakfast, and location! Thank you so much!

8/10

Excellent

14 Jan 2026

James

We were there for 3 nights while visiting Doctors at Mayo. The location is very good and is connected to the Mayo Subway. The hotel was clean and staff friendly.

Business Partner

10/10

Exceptional

22 Dec 2025

Gregory

Really outstanding. Friendly and accommodating staff allowed me to check in early (post-surgery). So, that was a relief. Check-in otherwise was really quick and efficient. Treated me like a guest. Room was spotless and well furnished, good internet and video/TV service, large screen TV, very comfortable bed, breakfast had great variety and quality ingredients with pleasant breakfast room, and spotless bath and vanity. Everything was perfect. Direct access to Mayo Clinic Subway level was a great help.

Business

10/10

Exceptional

03 Oct 2025

John

Breakfast great and staff very helpful.

10/10

Exceptional

11 Jun 2025

Mona

Nice room, clean and friendly staff. Great location and good breakfast.

Business

10/10

Exceptional

06 Jun 2025

michael

Convenient

Partner

10/10

Exceptional

12 May 2025

Dominique

Hotel is being renovated. Great location, nice room, good breakfast and service.

Leisure

8/10

Excellent

03 Apr 2025

philip m

Nice room

Self

10/10

Exceptional

10 Feb 2025

William

Despite being under renovation, the room and common areas are clean and well maintained. Very light and pleasant breakfast room and lobby area. Excellent breakfast choices. One huge bonus is the direct connection to the Mayo Clinic via the pedestrian subway, connecting beyond to the Rochester skyway systems. This is a godsend in the winter when temperatures frequently plunge to single digits. I would definitely come back here if using the Mayo facilities. Great find.

Leisure Partner

10/10

Exceptional

29 Nov 2024

Ned

An older Residence Inn but is being renovated, well run, clean, good breakfast, connected to Mayo via pedestrian subway - very convenient

Leisure Self

8/10

Excellent

11 Oct 2024

Loxley Francis

The property was a little dated however the room was well appointed and neat. Awesome water pressure. Breakfast was good.

Business Self

10/10

Exceptional

02 Sep 2024

Laura

I've never been to a more friendly and welcoming hotel. The staff was extremely helpful when there was a room mix up. They were exceptionally kind and accommodating. The hotel needs some updates, chairs were worn, furniture was in need of repair and the water took some time to get hot but i cannot speak highly enough of the wonderful staff.

Partner

2/10

Poor

31 Aug 2024

Thomas

There were dirty towels in the bathroom when we went into the room. It smelled musty and dirty. Staff and Management were unfriendly and did nothing to help. Our Air/heat didn’t work and we froze both nights. Maintenance couldn’t fix it. We were supposed to be there for 7 days and checked out and moved to a different hotel. NOT A MARRIOTT EXPERIENCE!

Leisure Family

8/10

Excellent

23 Aug 2024

Jeffrey

Excellent location and convenient Mayo Clinic visits, with tunnel access. Garage convenient but tight parking and very expensive. Others nearby are free. The desk staff are friendly and helpful, but considering the hotel prices the entryway and lobby are quite dismal and no fun to come home to. I tried leave the cleaning staff alone and was happy to reuse towels etc, but when we were scheduled for a refresh of the room, and really needed it (towels, garbage, recycling, etc.) and I told the floor manager of the five hour slot we would be gone for appointments, they still didn't get around to it. We went all week without any refresh or update to the room, I had to take my own garbage out. This is not good, given the price of the room. The breakfast was fine.

Business

4/10

Poor

24 Apr 2024

Verified traveler

Our room was next to the elevators, so we had to listen to them rumble at all hours. The furniture was worn and shabby, and we could find no USB ports to charge our devices until the last day when we found some hiding in the alarm clock. The bed was comfortable. The complimentary breakfast was in general mediocre, although the egg dishes were both excellent.

Business

8/10

Excellent

12 Mar 2024

David

Conveniently located to Mayo Clinic

We've stayed here numerous times over the last 3 years. I was glad to see that renovations are going to take place, as the rooms are starting to show wear/tear. The sofa was horribly uncomfortable, but the bed was decent. The convenience to the Mayo Clinic is unbeatable, so we will continue to stay here on future trips.

Business

10/10

Exceptional

06 Mar 2024

Erik

Very friendly and accomodating staff!

Partner

2/10

Poor

09 Feb 2024

Judith

Needs to be updated and kept clean. Would not recommend. Period

10/10

Exceptional

13 Jan 2024

Melanie

So convenient to Mayo. Excellent staff.
Great breakfast. Well set up for extended stays.

Family

10/10

Exceptional

02 Jan 2024

Raymond

Very accommodating staff for future appointments.

Business_and_leisure Family

6/10

Pleasant

14 Dec 2023

Irmgard

No fane in the bathroom, the shower head too high. I do not like to get my hair wet, so I wash myself off holding the shower head, not possible.
The night crew at the front desk was less than friendly

Partner

8/10

Excellent

28 Nov 2023

James

Generally good. A little worn. Go to the second hand and buy some new bar stools.
I'll never understand why motel room heaters are always noisy, next to the bed and blow in your face.

Partner

10/10

Exceptional

19 Oct 2023

Diana

Breakfast was delicious!

Business Partner

8/10

Excellent

01 Oct 2023

Verified traveler

Close to Mayo Clinic

The facility is getting aged and room had an odor to it. Informed front desk of odor and they said it would be addressed, but they also noted that a facility update is planned for the near future.
The kitchen was a nice amenity for our stay. Breakfast was great and staff was super friendly and helpful. The subway connection to the Mayo Clinic is awesome and convenient.

Friends_and_family Family

10/10

Exceptional

18 Sep 2023

Sheryl

Our recent stay at the Residence Inn was amazing. Andrew from the front desk went over and above providing fantastic customer service!

Partner

10/10

Exceptional

13 Sep 2023

JEFF

Staff is very nice

Leisure Partner

6/10

Pleasant

24 May 2023

George

Small holes in bed linens, streaks of blood(?) on curtains.
Staff, as always, kind professional people!

Leisure

4/10

Poor

09 Mar 2023

david

My window was broken, but they taped it to stop the draft. The furnace sounded like popcorn or electric going shocking something inside the furnace room. Sofa couch felt 20 years old.

Business_and_leisure Partner

8/10

Excellent

25 Feb 2023

David

Best place to stay for convenience

We've stayed here a few times, as it is so convenient in the winter months, for Mayo appt's. We find the front desk people lacking in training, but it's a sign of the times. The rooms are very comfortable and very clean. Also, it is nice a quiet. We will stay here again, but wish the staff could at least say thank you at check-out or ask if everything was okay.

Partner

4/10

Poor

15 Feb 2023

Sara

I asked for a quiet room away from the elevator. I was put in a room closest to the elevator, and then my room was above a very noisy hotel generator that ran all night. Sheets were very starched and itchy.

Leisure Self

6/10

Pleasant

22 Nov 2022

Gina

Not as meat or as clean as other properties.

Business_and_leisure Partner

4/10

Poor

18 Nov 2022

Carlos

Nothing unique.

Business Self

10/10

Exceptional

30 Oct 2022

Sharon

Clean and convenient!

Business Partner

8/10

Excellent

03 Aug 2022

Hani

Location.

10/10

Exceptional

20 Jul 2022

Cliff

Everything!!

Partner

6/10

Pleasant

03 Feb 2022

Joan

This hotel is in a very good location to walk a couple blocks to Mayo/Gonda/ Charelton buildings for appointments. Also for patients of Methodist hospital.
The staff is friendly and very helpful. Welcoming attitude. The only negative is that the construction of the building leaves drafts from the windows and very cold floors. The beds are on the firm side and the linens are good. The kitchenettes are well supplied but just very used and a little tired. You can't beat the location though if you have medical appointments.

Business Family

10/10

Exceptional

13 Jan 2022

Jon T

Excellent staff. Very accommodating.

8/10

Excellent

12 Nov 2021

James

Property was convenient and pleasant. Suited our purposes well.

Leisure Family

8/10

Excellent

22 Aug 2021

Mark

nice staff, bed and sofa just okay

Partner

6/10

Pleasant

04 Aug 2021

Verified traveler

The only thing that this hotel has going for it is the fact that the other hotels around it are just as badly maintained, and the closeness to the Mayo Clinic.
This place needs needs fixing up.

Leisure

6/10

Pleasant

24 Jul 2021

Verified traveler

Place was clean. Staff were friendly & attentive, providing extra condiments, hangers, etc. right away when we asked for them. Not to mention perfect location, 3-min walk to Mayo Clinic.

But property seemed old, and seemingly kept on a tight budget. (Very basic coffee maker, with no auto-off. Easy to leave on all night/all day.) Free breakfast was minimal -pre-packaged granola bars, cereal; but that could be COVID-related.

Business Family

8/10

Excellent

15 Jul 2021

Verified traveler

Parking was too far away and I was quoted $11 a day and was charged $20 per day.
Otherwise not bad the room was musty.

10/10

Exceptional

30 Apr 2021

Verified traveler

We stayed two nights in a one-bedroom suite (room 313). We found it clean and well-appointed and relied heavily on the kitchen for meals. The proximity by subway to Mayo Clinic building was a true selling point as others mention. On the last day, we learned that we would need to stay another day. We'd already checked out of our room, but Residence Inn staff responded quickly, cleaning our room and having it ready for our return two hours later. They were spectacular. We don't want to return to Mayo but will definitely stay here if we do. We used paid, indoor parking and were allowed to remain parked there well after check-out time. We also made use of the complimentary breakfast and lobby freezer, purchasing Haagen Das ice cream, bottled water, and other munchies. Caribou Coffee is a block away.

8/10

Excellent

18 Apr 2021

Verified traveler

Works when your trip is for medical care business.

Lodging in downtown Rochester is often for medical care. This setting is connected to the subway level of the Mayo Clinic downtown campus. The suite with a kitchen met our need for flexible, in-room meals and snacks. Staff were accommodating regarding wifi connection challenges and custom housekeeping services. Met our needs and I booked again for the next trip.

Business

4/10

Poor

24 Feb 2021

Verified traveler

The convenience of getting to our appointments using the pedestrian subway connecting to all the buildings we needed to get to.

The understaffed hotel required us to get our towels and toiletries from the front desk and it made you feel like you were going to jail....

Business Pet

8/10

Excellent

19 Feb 2021

Verified traveler

I liked that the property was connected via subway to Mayo's various buildings. For $180/night, I think the bed could have been better (newer). There was some mold in the bathroom underneath the soap holder.

Business Self

6/10

Pleasant

22 Jan 2021

Amy

They have a subway level that leads straight into the mayo clinic subway walk system. The pad parking was not well marked and highly inconvienient. Room was very clean.

Business Self

6/10

Pleasant

13 Jan 2021

Verified traveler

The property was not in the best shape, especially for a Marriott property. It was disappointing.

Leisure Self

8/10

Excellent

23 Dec 2020

Verified traveler

Friendly and Helpful Staff

Staff was very helpful and friendly. We were missing some items from our kitchen and they found us what we needed on request. Bed was to soft for my husband but I slept well. He also complained that it was noisy during the night. He is usually a heavy sleeper so was surprised he commented on it. Furniture wasn't super comfy but we were only there one night, if we had stayed longer it would have been an issue.

Partner

8/10

Excellent

22 Jul 2020

TNWootens

The hotel was in a great location! It was nice and the staff was friendly. Always willing to help out. The rooms were pleasant. I was with my parents visitIng the Mayo Clinic and I slept on the pull out sofa. It wasn’t the most comfortable, but what sofa bed really is? Under the conditions of the pandemic, the breakfast was all prepackaged, and they kept a nice variety stocked.

Business_and_leisure

2/10

Poor

21 Jun 2020

Verified traveler

The room was dirty. Cleaning should be done to a higher level.

Business Partner

10/10

Exceptional

29 Nov 2019

Verified traveler

The property was very clean, comfortable, and quiet, and the staff was very welcoming. Overall an excellent stay.

Leisure Partner

6/10

Pleasant

31 Oct 2019

Nancy

Kitchen

I stay in Residence Inns so that I can cook my own meals. This room had very limited selection of utensils, now scrub brush or soap.

Self

8/10

Excellent

12 Sep 2019

Nasir

Mayo Clinic appointment stay

I stayed at this property for 3 nights with my mother who had an appointment at Mayo Clinic. It is just a stone throw away from the main campus and the wonderful friendly front desk staff shall welcome you with warmth and love into Rochester.

The rooms are always primp and proper with daily house-keeping and again the front desk always ensure that all your needs are being met whilst you are busy with tiring all-day-long appointments at Mayo.

Highly recommended for short stay in Rochester.
For Longer (1 week+) other viable options can be looked through Mayo concierge or google.

Family

10/10

Exceptional

05 Sep 2019

Verified traveler

Great people at reception desk.......................

Business_and_leisure Family

10/10

Exceptional

05 Jul 2019

Mark

I loved the room, a mini suite. Very comfortable bed, nice bathroom. The morning hot breakfast was wonderful and the breakfast staff was warm and friendly. I liked the proximity to the Mayo buildings and appreciated the subway connection. The front desk staff was attentive and even helped my wife schedule a massage during our stay.

Business Family

8/10

Excellent

20 May 2019

Verified traveler

Old but good hotel; enhanced by its helpful staff

The location of the hotel was excellent, including the connection with the subterranean tunnel that allows us to walk inside and avoid the bad weather.
the staff was very nice and went out of their way to help the customers.
the room itself was well-kept but is showing its age; especially the bathroom. the bed was comfortable.

Family

2/10

Poor

16 May 2019

greg

Fish house

As soon as I opened the door to my room it stunk like someone had been cleaning fish on the floor. I went back down to the front desk and their only answer was to give some air freshener. I had the windows open all night and it still was awful.

10/10

Exceptional

10 May 2019

Verified traveler

Love the “family” feel, the staff, and the location. Breakfast is always great, and the hostess is amazing. Wouldn’t stay anywhere else in Rochester!

Business Family

8/10

Excellent

09 May 2019

Qiaoyi

great

comfortable room. convenient location.

10/10

Exceptional

30 Mar 2019

VALERIE

Rochester Stay

We were staying so my husband could go to Mayo Clinic. The employees at the hotel could not have been better. There were helpful, efficient and kind.

Partner

8/10

Excellent

19 Mar 2019

Verified traveler

Would stay again

Customer service was great: friendly, helpful, very cheerful. Room was generally good: room was spacious, shower was warm, bed was comfortable. My only minor complaint would be the bathroom could have been a bit more clean (I would give the bathroom a 7/10 for cleanliness). But overall my stay was a 9/10! Would stay again, very convenient for Mayo Clinic appointments.

Family

10/10

Exceptional

23 Jan 2019

george

the people behind the desk were terrific and very helpful. the hotel it self was dated but well kept

Partner

10/10

Exceptional

23 Jan 2019

Verified traveler

Indoor parking and can get to Mayo Clinic without going outdoors. Great breakfast.

Self

10/10

Exceptional

22 Jan 2019

Verified traveler

Very comfortable, large room. Only complaint was that there was a used, almost empty lotion in the bathroom.

Family

6/10

Pleasant

14 Jan 2019

Verified traveler

good downtown location....isolated....room had loose debris on floor, bathroom, dish cabinets

10/10

Exceptional

09 Jan 2019

Wendy

Couldn't ask for more!

This was a wonderful hotel to stay in! We were only a block from Mayo Clinic and we had a heated garage parking 10 steps from the hotel lobby. We took an elevator to the heated walking subway to the clinic and never needed our coats. We never had to walk in the cold wind at all. There were numerous shops and eating places at the clinic and then we settled back in our room. We had a wonderful hot breakfast and they even offered to make us a smoothie! There was everything from fresh fruit salad and yogurt to hot cereal to waffles, eggs, sausages, and toast. Everyone was super friendly, and I mean EVERYONE! Our room was clean and very spacious with a separate bedroom from the living room and couch hide-a-bed. We had a full size fridge and microwave and a 2 burner stove, toaster, and coffee pot. There is a dishwasher and sink for washing dishes and small table to eat on. We had a nice big closet and the living room had a large L-shaped sofa, desk, end table, and TV. There was a Queen bedroom with TV and adjacent sink/vanity in an alcove for getting ready and a door to the toilet and shower. The only thing that would be nice to consider someday is a nice eating place in the hotel that would have room service. This is a wonderful place if you need to go the Mayo Clinic area or any nearby attractions. We will return!!

Friends

8/10

Excellent

29 Oct 2018

Jamie S.

Nice Room Layout, Good Breakfast, Poor Parking

I liked the wide room layout and full kitchen; the layout was much better than your typical narrow hotel room. The breakfast was good with sausage and eggs. My only complaint is that PARKING was an extra cost that wasn't priced into my reservation. You have to choose from outdoor parking for $11 or indoor for $20-something. The price of parking would have factored into my decision had I known beforehand, so I felt it was kind of sneaky to spring it on customers at the time of check-in. Overall I was pleased with my stay.

8/10

Excellent

02 Oct 2018

JoyfulNoyes

I traveled to Rochester to give support to family as my nephew was in the hospital. When I arrived, I realized my room was only a block away from the hospital. The room was quite nice, spacious, and comfortable

8/10

Excellent

23 Sep 2018

Verified traveler

Pillows and bed uncomfortable.

Mildew/Mold stains on shower curtain.

tub drain was very slow to drain out during shower

8/10

Excellent

27 Aug 2018

steven

NICE PLACE PET FRIENDLY AS WELL

Family