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THE CHAYA RESORT AND SPA CHIANG MAI

Chiang Mai · Thailand

141 SUANDOK ROAD T SUTHEPView location

8.4/10Excellent554 Reviews
Cleanliness8.8/108.8
Service9.0/109.0
Comfort8.6/108.6
Condition8.2/108.2
Location8.8/108.8
Neighborhood7.8/107.8
Amenities8.0/108.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About THE CHAYA RESORT AND SPA CHIANG MAI

The Chaya Resort And Spa is conveniently located in the popular Chiang Mai Airport area. Offering a variety of facilities and services, the hotel provides all you need for a good night's sleep.

To be found at the hotel are 24-hour security, daily housekeeping, free Wi-Fi in all rooms, postal service, private check in/check out.

All rooms are designed and decorated to make guests feel right at home, and some rooms come with television LCD/plasma screen, clothes rack, complimentary instant coffee, complimentary tea, fireplace.

Recuperate from a full day of sightseeing in the comfort of your room or take advantage of the hotel's recreational facilities, including outdoor pool, spa, massage, solarium, pool (kids). A welcoming atmosphere and excellent service are what you can expect during your stay at The Chaya Resort And Spa.

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With a stay at The Chaya Resort And Spa Chiang Mai in Chiang Mai (Nimman), you'll be a short 5-minute walk from Chiang Mai University and within 2 minutes by car from Nimmanhaemin Road.

This hotel is 3.4 mi (5.5 km) from Chiang Mai Night Bazaar and 2.3 mi (3.7 km) from Tha Phae Gate. Make yourself at home in one of the 42 individually decorated guestrooms, featuring refrigerators and LED televisions. Cable television is provided for your entertainment.

Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks. Featured amenities include a business center, express check-out, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available on request), and free valet parking is available onsite.

Popular amenities

Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Entertainment
Smoking areas
Business facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until midnight
Check-out until 11:30 AM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available No elevators Professional property host/manager Pets not allowed

Important information

  • You need to know
    • Pool access available from 7:00 AM to 7:00 PM.
    • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • Only registered guests are allowed in the guestrooms.
    • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Airport shuttle fee: THB 250 per vehicle (one-way)
    • Rollaway bed fee: THB 700.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Thai

    English

    Chinese (Mandarin)

Nearby attractions

Wat Suan Dok 0.1 km / 0.1 mi
Monkchat Meditation Retreat 0.1 km / 0.1 mi
Chiang Mai University 0.4 km / 0.2 mi
Maharaj Nakorn Chiang Mai Hospital 1 km / 0.6 mi
Ton Payom Market 1.2 km / 0.7 mi
Nimmanhaemin Road 1.4 km / 0.8 mi
Museum of World Insects and Natural Wonders 1.4 km / 0.8 mi
Wat Phra Singh 1.8 km / 1.1 mi
Chiangmai Ram Hospital 1.9 km / 1.2 mi
One Nimman 2 km / 1.3 mi
Buak Haad Park 2.3 km / 1.4 mi
Sunday Walking Street Market 2.3 km / 1.5 mi
MAYA Lifestyle Shopping Center 2.4 km / 1.5 mi
Chiang Mai Historical Centre 2.4 km / 1.5 mi
Wat Lok Moli 2.4 km / 1.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 41
  • hotel
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Airport Shuttle
  • Laundry service
  • Bicycle hire service
  • Multilingual staff
  • Bellboy service
Show 18 more facilities & services
  • Hotel safe
  • Garden
  • Terrace
  • Concierge
  • Luggage room
  • Clothes dryer
  • Bar
  • Restaurant
  • Poolside snack bar
  • Business centre
  • Indoor freshwater pool: 1
  • Outdoor freshwater pool: 3
  • Sun loungers
  • Parasols
  • Children playground
  • Spa treatments
  • Picnic
  • Snacks
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TWIN EXECUTIVETWIN • EXECUTIVETWN.EJ

    Photos are not available for this room type.

    THE CHAYA RESORT AND SPA CHIANG MAI

    TWIN EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    THE CHAYA RESORT AND SPA CHIANG MAI

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    THE CHAYA RESORT AND SPA CHIANG MAI

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    THE CHAYA RESORT AND SPA CHIANG MAI

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE EXECUTIVESINGLE • EXECUTIVESGL.EJ

    Photos are not available for this room type.

    THE CHAYA RESORT AND SPA CHIANG MAI

    SINGLE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin EXECUTIVEDouble or Twin • EXECUTIVEDBT.EJ-1

    Photos are not available for this room type.

    THE CHAYA RESORT AND SPA CHIANG MAI

    Double or Twin EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.EJ-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVE QUEEN BEDDOUBLE • EXECUTIVE QUEEN BEDDBL.EJ-QN

    Photos are not available for this room type.

    THE CHAYA RESORT AND SPA CHIANG MAI

    DOUBLE EXECUTIVE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVESUITE • EXECUTIVESUI.EJ

    Photos are not available for this room type.

    THE CHAYA RESORT AND SPA CHIANG MAI

    SUITE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    THE CHAYA RESORT AND SPA CHIANG MAI

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVEDOUBLE • EXECUTIVEDBL.EJ

    Photos are not available for this room type.

    THE CHAYA RESORT AND SPA CHIANG MAI

    DOUBLE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room EXECUTIVERoom • EXECUTIVEROO.EJ

    Photos are not available for this room type.

    THE CHAYA RESORT AND SPA CHIANG MAI

    Room EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    THE CHAYA RESORT AND SPA CHIANG MAI

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXETWN.DX

    Photos are not available for this room type.

    THE CHAYA RESORT AND SPA CHIANG MAI

    TWIN DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about THE CHAYA RESORT AND SPA CHIANG MAI

8.4
Excellent
554 Reviews
Cleanliness
8.8 /10
Service
9.0 /10
Comfort
8.6 /10
Condition
8.2 /10
Location
8.8 /10
Neighborhood
7.8 /10
Amenities
8.0 /10
100 reviews shown
10/10
Exceptional
17 Jul 2026
Victoria Simone
Enjoyed my stay very peaceful.Easy to get around from here. It is an older place but it is currently under going renovation, can't wait to see what it will look like.
Partner
6/10
Pleasant
24 Jun 2026
VALERIE
The staff were lovely and helpful. The room was spacious and well decorated. The resort has the makings of being very good and is presently under construction. The biggest problem I had was an inability to get on the internet in my room. As i was working and had meetings in the middle of the night (which I could not log into it was very frustrating.
Also not sure what was happening with the pool. I saw the rooms that all had direct access to the pool from the balconies which would have been great as I presently have a disability from a recent operation. Instead i was downstairs, down a flight of stairs with no access. I went to the pool and i am not sure it was even open . There were no cushions on any of the loungers so nowhere to sit or lie down. I never saw anybody in the pool. The other strange thing was having to wrestle to put a padlock on the door rather than open with a key every time one went in or out.
Self
10/10
Exceptional
29 May 2026
CHARLA
Great property but it was presently under construction while i was there so there was a lot going on and things not working, however, the staff was lovely and you can see that the property is being improved with gorgeous design and thoughtful planning. In a year or less probably perfect.
Self
6/10
Pleasant
29 May 2026
Paul
I’ve stayed here in the past. Since that time they are in the midst of a renovation. Once it is completed it will help. The rooms are large and staff is friendly. I would probably look elsewhere at least until the renovation is complete.
Self
8/10
Excellent
18 Apr 2026
UMAIR
Overall, very nice resort. There may have been a possible short staff during my stay making some of my requests a little delayed. However, this doesn’t take away from the kindness of the staff and willingness to help. I enjoyed my stay and would recommend to anybody looking for a getaway from a big city especially the pool access room which was very relaxing.
Self
4/10
Poor
18 Apr 2026
Kelly
There was a dried blood stain on the sheets when I got there. I arrived really late so just slept on the other side, then the next day asked them to clean the room. They cleaned it but left the same stained sheets on my bed. The wifi password also didn’t work after trying 5 times and every wifi available. I also asked for early check in and the staff said no, then an hour later after waiting in the lobby for my tour bus, I asked to store my bags and she got me to read the property rules and it said on there you can do early check in for a fee and I asked her about that and she said “oh ya but we have to ask the cleaner”. Not the best experience overall.
Self
10/10
Exceptional
12 Apr 2026
Nuntinee
Nice hotel
Friends
10/10
Exceptional
12 Apr 2026
Nuntinee
Great location
4/10
Poor
10 Mar 2026
Batjargal
Good location, old property
Self
8/10
Excellent
19 Feb 2026
Carl
Staff was great
Self
6/10
Pleasant
18 Feb 2026
Argentina
It was okay. There was cockroaches in the bathroom. Three to be exact. I don’t think I’d come back
Partner
4/10
Poor
18 Feb 2026
Choua
Exterior needs more work.. it was creepy... we got the pool access patio... pool had algae and we didn't want to risk swimming.. the little wooden bridge from our patio to pool was broken and unsafe.. the rooms was infested with black ants..bed canopy was dusty and had dead bugs.. room was stuffy and dusty... we booked 4 rooms and they were the same... only thing good about this place is the staff and how accommodating they were to let us switch out one room due to hot water issues and ants..
Family
10/10
Exceptional
15 Feb 2026
Alexi
The room was really nice and so were the staff we had a lovely time.
6/10
Pleasant
12 Feb 2026
brian
Wasn’t in the best area of town, down a small soi. Room was ok, nothing special but adequate. Had a nice feel to it with the 4 poster bed. The outside is in need of maintenance. With astro turf ripped, rusty banisters on the stairs and the swimming pools did not seem clean as they had this murky look to the water. Breakfast is ok but very limited. You can order omelette, eggs western breakfast or Thai food. Staff are very nice and accommodating. Asked to change a 500 Baht bill..but they only had 60 Baht on hand…this happened 3 different days! We stayed here 8 nights. All in all this would be a great place if the management actually put some money into maintenance and improvements. The photos on booking website show much better than the property really is.
Partner
10/10
Exceptional
10 Feb 2026
Zachary
The Chaya was a great find. The rooms were super nice and the staff even more so! Also that pool - Beautiful!

Keep in mind the resort is slightly outside the main of Nimmanhaemin - Good for a little quiet but a decent walk or short ride to the center of the food and drink scene. Closer to the airport though!
Leisure Self
10/10
Exceptional
10 Feb 2026
Sabrina
Was in a great location
Leisure Partner
10/10
Exceptional
06 Feb 2026
Neel
Lovely stay, place is as it looks in pictures, very friendly staff.
Leisure Self
2/10
Poor
21 Jan 2026
Marlys
Staff were friendly amd courteous. The property needs significant repairs. Artifical carpet outside everywhere that is torn and lifting causing trip hazards. Our bathroom had black mold. Chickens live next door and start crowing at 4 am. There was a large gap between window panes so bugs are crawling in and all outside noise can be heard. Our room was next to the infinity pool which ran all night. Would not recommend this hotel even if you are on a budget.
Leisure Family
8/10
Excellent
20 Jan 2026
David
Staff was very friendly. Facility was quite unique. Sort of old school Asian style. Convenient to main road which made grabbing a ride was easy. Even the walk to Old Town wasn’t terribly far. Hot showers and good bed were also a plus.
Leisure Partner
10/10
Exceptional
16 Jan 2026
Mariaya
Very good of all, I have booking again next time if I come to Chiang Mai.
4/10
Poor
10 Jan 2026
ABBAS
Got in one hour early. They charged 300 bhat for one hour early check in. Requested front desk for water, dude asked for 75 bhat for a bottle of water when we had left 3 in the bedroom unopened. No accommodating guests whatsoever!! Such good facility but they would not bend whatsoever for anything!!
Leisure Partner
2/10
Poor
07 Jan 2026
Dhruv
Old room
Facilities outdated
No soundproofing

Reception stole cards left in room
Rude staff
8/10
Excellent
06 Jan 2026
Ben
Lovely rooms next to the pool and very comfy bed, but pool access and terraces were dangerous and in need of maintenance. Very comfy beds!
Friends_and_family Family
10/10
Exceptional
06 Jan 2026
Maria E
It was a wonderful place. The staff was super c
10/10
Exceptional
25 Dec 2025
Kyle
No issues
Leisure Self
10/10
Exceptional
17 Dec 2025
Aneta
This was a beautiful resort but what makes It so exceptional are the kind and caring staff. The location is about 10 mins away from city area or about a 30 min walk which wasn’t bad. It’s safe so you can explore how you like It! I will def stay here again if I come back to Chiang Mai no hesitations.
Leisure Self
8/10
Excellent
12 Dec 2025
Bruce
The room itself was wonderful. King size four-poster canopy bed, wet bathroom with soaker tub and hand shower, rain shower and hand shower, safe, wardrobe, mini fridge. The room is locked by padlock onto a timber bolt.i didn’t feel unsafe but equally, a determined intruder would have no difficulty. The included breakfast comprised a choice of two fried eggs or “boiled rice”, which was a soup with ground pork, rice and coriander/cilantro. Toast, with butter and strawberry jelly, instant tea / coffee / milo with sugar and powdered creamer coffee tasted good for instant coffee).

There are proper cafés nearby, and coffee is served at a bar in the lobby / although I never tried it.

The staff are delightful. The pool is dated but adequate.

Very happy with my stay. If you don’t mind walking 30 mins to malls and Old City, it’s a great option for the price.
Leisure Self
8/10
Excellent
12 Dec 2025
Catherine
Good stay for one evening, there was a rooster nearby that crowed throughout the night, but I was still able to get some sleep. Light sleepers, however, may be affected. Staff were very friendly and helpful and the room was clean.
Self
6/10
Pleasant
05 Dec 2025
Dennis
The hotel needs some refurbishment, the main pool was closed for cleaning for 3 days,, breakfast has to be ordered as not buffet style,sunbeds are hardwood with no cushions, the bed was comfortable, water pressure a bit slow,20 minutes to run a bath, ,I wouldn't bother with the pool access rooms or breakfast which woyld make it a much cheaper deal,only a 3 star for me
6/10
Pleasant
02 Dec 2025
Francine
We were very unimpressed by this property. Sadly, it seems like this hotel was once very loved. There’s a lot of detail in the work that went into the original craftsmanship, you can tell. However, it seems like the property nowadays does not receive much upkeep. There’s garbage that randomly sits about the property line, and just a slew of little things that need improving. We would have been prepared for some inconveniences, but some are unacceptable. I was drawn to this booking because it advertised “a spa, poolside bar, pool access room, etc.” Our room was a pool access room, albeit a pool that was “being treated” during the entire length of our stay. At almost $100 a night in Thailand, one has higher expectations. If you book this property, just be cautious that it is more like a $50/night worthy stay IMO. I never normally write reviews, but I want others to know that we regret not booking a nicer hotel closer to the old town area for the same price, if not less expensive.
Leisure Partner
4/10
Poor
24 Nov 2025
Jeffrey
Booked this hotel on previous reviews, unfortunately this hotel was shocking, unable to use the main pool as it was unbelievably dirty (due to storm) but the small pool was clean? No cushions for the sun beds or day beds, most of the wooden sun beds were broken, 1 parasol which was also broken. Pool towels were available. The rooms were clean, no hot water for a shower, no furniture on balcony, had to ask for some. Screws exposed on balcony rail. Water provided daily, the staff were lovely. The breakfast was ok, would not stay here again. Very disappointed. Needs full refurb.
Partner
6/10
Pleasant
22 Nov 2025
camila
they never clean our room, the breakfast is super late, i was in a tour and i have to leave without bf because the staff was no ready for food , the hotel is good the room is clean and beautiful but they need to speak english they don’t understand some words
Leisure Family
10/10
Exceptional
18 Nov 2025
Manuel
staff was welcoming.
10/10
Exceptional
15 Nov 2025
Elanor
The room was exceptional so peaceful and clean. The staff were lovely and it was very easy to get in and out of the main city either walking or getting a grab. I loved staying here and would stay again.
Leisure Partner
10/10
Exceptional
13 Nov 2025
Alison
Gorgeous room and facilities, truly lovely staff. The location is a little out of the way but absolutely worth it and close to the Nimman neighbourhood/airport. Would 100% stay here again!
Self
2/10
Poor
12 Nov 2025
Hassan
This hotel is old, ugly and no service, food, cold water for shower, no air-conditioning, and the management is very uncooperative. I checked out the next day, and they Didn't refund my money for my 4 days reservation.
8/10
Excellent
19 Oct 2025
steven
pretty ok!
Leisure
10/10
Exceptional
19 Oct 2025
steven
ok
Leisure Self
8/10
Excellent
19 Oct 2025
steven
Nice place. I'd like to see it during the high season. During low season it was empty and left me to think too much and find issues in the room. I spent a lot of time in there, which was mostly positive.
The negatives:

The TV has local channels without ease of access to streaming services.

The minibar in the room was nonexistent with the except of water bottles each day and a refill of the tea bags. Nothing else is in the room.

Ants, but this is Thailand and if you have any trash they'll come find it. I opted out of daily room cleaning and ended up having a small issue with some ants picking at my trash.

The fridge was really noisy and needed maintenance, so I just unplugged it.

Overall:

The property needs people to invest to return to its full potential. It's beautiful. Oh, and don't book the deluxe room. It's view is blocked by the pool and I promise you, if you're not expecting that you'll hate it and give them a 1 star. They don't deserve a 1 star. I believe 4. I would absolutely stay again. I wanna see it in high season.

Leisure Self
8/10
Excellent
22 Sep 2025
Allan
Wonderful if you are interested in wellness pursuits
6/10
Pleasant
16 Aug 2025
Tonia
We had room 115, it was very dark semi basement type room, we had a small backyard but it looked like an unfinished construction site. Definitely not a room to sit outside and enjoy the view. Good deep swimming pool on the property though. The building needs a touch up.
8/10
Excellent
04 Jul 2025
Jenn
This hotel is a hidden gem with rooms that literally walk out to the huge pool. The outside decks and furniture could use an upgrade but the rooms are beautiful and comfortable. The staff was friendly but they forgot to tell us that we could order food the night before since regular dining was not open. We were there during the low season and practically had the place to ourselves. There is a sweet English style cafe around the corner.
Leisure Family
6/10
Pleasant
30 Jun 2025
Daniel
The place is close to the airport and away from the city life. There's a laundromat nearby. The place seems to have history.
Leisure Self
2/10
Poor
27 Jun 2025
Ebony
I ended up switching hotels as soon as I saw 2 rooms.
The driver was very kind and their English was extremely limited- which I understand.
I was not told to pay for the driver ahead of time and since my plane came in late, I had no way of exchanging currency. I was also told after calling several times that transportation was unavailable. They do struggle to communicate information.
I walked in and there was a very bad, moldy smell. I still tried to give it a chance. Then I walked in the room, smelled bad, very wet feel and there was a huge dead roach by the door. They offered me another room upstairs and I tried. A lizard crawled from under the bed to go under the closet.

I left immediately and went to another hotel. They did drive me to my new location.

I am working now to get a refund. Very, very kind staff however, the pictures do not give a true description of what you will see in person.
Leisure Self
10/10
Exceptional
19 May 2025
Nicholas
Sooo beautiful of a resort!!! The staff is incredible and they made me feel at home!!! I’ll be back again!!
Leisure
10/10
Exceptional
23 Apr 2025
Malee
Love it.
Leisure Family
10/10
Exceptional
23 Feb 2025
Adam
Nice
10/10
Exceptional
20 Feb 2025
Dennis

Not disappointed at all

Outstanding customer service from the front desk and breakfast was always amazing.
Self
2/10
Poor
09 Feb 2025
Yexica
I traveled with my family, the photos shown are a big lie. When I arrived the room looked like a torture room it had no electricity, the railings and the floor are unsafe. The lady at the reception was very gentle, but the place is nasty. They have a cat in the reception that was playing with two rat that came out of the buffet area. I definitely went to another hotel and cancelled. Expedia should not have that property for rent.
Leisure Family
10/10
Exceptional
05 Feb 2025
Michelle
We had a great stay at the Chaya. In particular the staff were all very friendly and attentive. As for the room, it was very clean, spacious and kept to a high standard. We didn’t have breakfast and didn’t tour the local area so can’t comment, but for the pool and the room we would highly recommend this hotel. Short taxi away from the airport and the Old town and local enough for tours to collect us from the hotel.
Leisure Partner
6/10
Pleasant
04 Feb 2025
Juan
Nice hotel for the price. A bit understaffed and under maintained.
10/10
Exceptional
29 Jan 2025
Robert
Excellent place to stay for the price point.
Close to old city
10/10
Exceptional
28 Jan 2025
Miles
A little noisy when planes departing, but the facilities and staff were great, good breakfast !!!
Leisure Partner
8/10
Excellent
28 Jan 2025
Marlon
The property itself is nice and clean. The rooms are clean and spacious. There is a lot to do in the area if you’re willing to walk a bit. We walked about 30 mins from the hotel to the old town and wasn’t bad. Overall it was a pleasant stay and I will miss Chiang Mai. It’s a nice hotel in a convenient area if you don’t mind commuting a little.
Leisure Partner
6/10
Pleasant
27 Jan 2025
Luisa
Found a giant cockroach in the bathroom and stained sheets. Breakfast is overpriced.
Leisure Partner
10/10
Exceptional
24 Jan 2025
Kevin
Get the pool access room its so comfy and worth it. Staff is great.Sweetie will make your stay as perfect as possible
Leisure Partner
8/10
Excellent
23 Jan 2025
Sabrina
Very kind staff and established hotel in a quiet and quaint area of chiang mai. The bathroom was unconventional and water was leaking from the shower out onto the steps leading to the tub, but I can’t say it was that big of a deal to me.
Leisure Partner
10/10
Exceptional
19 Jan 2025
Richard
Amazing room with swim up pool. Wasn’t to expensive. Amazing staff.
10/10
Exceptional
15 Jan 2025
Brant
Spaces rooms and I love the patio doors that open up onto the deck and everything is walkable on all sides. You can go north and you can go south into the old city and there’s tons of restaurants all around and there is even a place to do your laundry at the end of the corner That is open 24 hours
Leisure Partner
8/10
Excellent
12 Jan 2025
Lori
If you stay here, choose a poolside room, it's worth it!
Leisure Family
10/10
Exceptional
11 Jan 2025
Brant
Loved this area definitely would stay here again. Everywhere is walkable and lots of food options very safe neighborhood.
Leisure Partner
4/10
Poor
05 Jan 2025
Jingwei
We were given the room in the basement but could still hear the sound of the airplane. The room was next to the staff cleaning room and next to the swimming pool without any views. The morning staffs on duty was very friendly and could speak good English, whereas the night guard spoke minimal English but was also helpful. There was only 1 ashtray in the entire lobby.
The bath tub didnt look very use-able and tv was spolit. The room was pretty big and decent. There is a laundry shop outside which is good and food along the alley and provision shop.
Overall stay 2.5 star out of 5.
Leisure Partner
4/10
Poor
04 Jan 2025
David
There is no hot water available .
Ask for help no one understand of English .
Not staff available .
6/10
Pleasant
01 Jan 2025
Avery
Only writing this so no one has same experience as me. If there is an option to pay a bit more for a “POOL VIEW” take it. I didn’t at the time because i didn’t realize my room would be in a literal basement with zero natural light. The window was facing a tiled wall (side of the pool) and i felt so claustrophobic. It really was horrible and we spent most of the time avoiding the room. The property itself is really nice as is the staff and i would have HAPPILY paid the extra $10 a day to not feel like i was being held underground. Seems unfair to me that this isn’t specified on the listing. If you are like me and need natural light to feel sane, take note.
10/10
Exceptional
01 Jan 2025
chulani
The place is a quiet and specious. We didn't feel like staying in a busy hotel. Staff is very friendly , polite and helpful.
Leisure Family
8/10
Excellent
25 Dec 2024
Chai

Nice cozy room

This was a little hotel. We got the swim up room, so you can just swim up to your patio. Breakfast is made to order. However, food come whenever it is done cooking. Example, you would get your fried rice and then your eggs, to finally salad. Some days, it’s different.

The only thing could make this a better experience is that the bathroom, the sink leaks. So if you use the toilet, you surely will get your feet wet lol.

Partner
10/10
Exceptional
24 Dec 2024
Paul
Very comfortable and close to everything. The onsite massage and cafe was a major plus.
Leisure
10/10
Exceptional
08 Dec 2024
Heath
It was amazing
2/10
Poor
04 Dec 2024
Bogac
Let's start from the beginning that this is a complete scam, this is not a four star hotel and not even two. The hotel is located, well, it feels like it's near a favela in Brazil or even worse. To get to any decent place, it's at least a 20 minute walk, a shopping center is about 25 minutes 30 minutes on foot. The hotel grounds are dirty, the girl who sits at the registration board was also in dirty clothes, the pool area, everything around is dirty. The Deluxe room turns out to be the worst rooms in the hotel, they don't even have a hair dryer, although the description says that we are supposed to have a hair dryer. The basement rooms have no windows, the door has a lock that someone can lock you in from the outside. The room is so dirty that my white clean socks turned out to be black, everything is disgusting to touch. There was no water in the room for several days, there was no cleaning, they didn't warn us that we should ask for cleaning every time, they didn't say anything at all upon arrival. A strange thing happened after their cleaning, I found that the room had become even dirtier, for example, before that I looked under the bed and there was nothing there, but after cleaning, when we checked out, I found someone's bra there, but before that I looked under the bed, I don't know how it turned out there was more trash and someone's used condom, I have a feeling that they rented out our room at 03:00 for the day while we were gone. In general, I'm in shock, we barely
Leisure Partner
8/10
Excellent
24 Nov 2024
ONG
Nice place to stay.
Leisure Partner
6/10
Pleasant
22 Nov 2024
Micheal
I’d give this quirky hotel a 2 star.
Leisure Partner
10/10
Exceptional
15 Nov 2024
Justin
The poolside suite was sublime. The access and comfort made are stay extremely enjoyable. Michael at the front desk is the most helpful hotel host I've ever encountered. I cannot say enough great things about his service, advice, and attention.
Leisure Partner
10/10
Exceptional
14 Nov 2024
Mark
Michael and sweetie were phenomenal. He knew our names and called us by name for the entire three days we stay there provided service second to none even escorted us to our room on arrival.
Rooms were decent for the amount we paid . A/c worked good and descent pool area.. don’t have much option for dining but sweetie did make us a coffee each morning ..
Leisure
10/10
Exceptional
13 Nov 2024
Camilla
I loved this place
Business_and_leisure Friends
10/10
Exceptional
08 Nov 2024
hilary

Lovely hotel and staff

Lovely hotel with amazing staff.
Off a quiet side road that leads onto a the main high street. A short taxi ride to the old town.
Room was nice, clean and large. Mattress was firm which wasn't great for my back. Lovely view over the pool.
Partner
10/10
Exceptional
08 Nov 2024
David
Great
10/10
Exceptional
04 Nov 2024
ONG
The staff is super friendly and welcoming.
Leisure Partner
10/10
Exceptional
01 Nov 2024
Kelsey
This resort was in a perfect location! Very close to the airport and walking distance to old town. Staff were incredible, especially Micheal! They made sure we felt at home and set up activities for us to do in Chiang Mai. I highly recommend staying at this resort and spa and we hope to come back!
Leisure Partner
10/10
Exceptional
22 Oct 2024
Francheska Adreane Constantino
The staff were really helpful, especially the receptionist (older man that speaks multiple languages). He was very accommodating, suggested really good places to go and eat. Overall an excellent stay
Leisure Partner
6/10
Pleasant
22 Oct 2024
Verified traveler
Wonderful bed, lovely bath and wonderful swimming pool. Maintenance during stay and paint spray over swimming pool not pleasant, poolside bar appeared to be closed permanently. Overall okay but could be better with some simple improvements.
Partner
10/10
Exceptional
29 Sep 2024
William
Incredibly friendly host - great for English speakers. Room was clean and comfortable. Beautiful property even during \"rainy season\" when I stayed, as it's above sea level. Highly recommend.
Leisure Self
10/10
Exceptional
21 Sep 2024
Duc
Conveniently located near the airport. The room is spacious and clean. The staff is friendly and polite.
Leisure Family
10/10
Exceptional
11 Sep 2024
Nannapat
It's low season, less staff
Leisure Family
10/10
Exceptional
01 Sep 2024
Elise
Had a lovely stay at The Chaya Resort. The staff and Michael were so helpful and friendly. Had a delicious breakfast and enjoyed time swimming in the large pool/relaxing on one of the many sun beds available. The room was very spacious, even with a balcony at the back. Gorgeous property, wish we were able to stay longer!
Partner
10/10
Exceptional
28 Aug 2024
Tomislav
Had a lovely stay at Chaya Hotel! Clean and speacious rooms, clean pool and the staff were amazing. Micheal was the best host anyone could ask for! Always made the effort to have a chat with the guests and would always give his best recommendations to help you do whatever you wanted throughout the day! The location was perfect too, lovely restaurants hidden all around the area and only a cheap taxi or 30 minute walk into the old town. Will definitely stay here again when i return to Chiang Mai!
Friends_and_family Friends
8/10
Excellent
13 Aug 2024
Lea
The staff were very attentive especially Michael who went over and above to fulfil our requests
10/10
Exceptional
08 Aug 2024
Elliot
Michael and the rest of the staff were exceptionally kind and attentive and made me feel warm and welcome in Chiang Mai, and were happy to assist in making my needs and wishes accessible and affordable
Leisure Self
6/10
Pleasant
10 Mar 2024
Ray
Very friendly people, very clean, did have construction going on. Two negative things. Light above our door on the outside was out and the TV was only Black and White, the color was out
Leisure Partner
10/10
Exceptional
20 Feb 2024
Wayne
The staff is very friendly and helpful, the room was clean and spacious.
Enjoyed watching the planes take off and the pool is very clean.
Leisure
6/10
Pleasant
19 Feb 2024
Ryan
Our overall stay was good. I found the pictures on expedia to be misleading. This property has great potential, however, I found it to be a bit in disrepair for the pricing. The pool has broken tiles in the bottom and it wasn't clean until the last day of our trip. The Wifi in our rooms was terrible. We asked several times to be moved or come up with a different solution. They moved the router a bit closer to our rooms and it worked for about a night. After that we all relied on slow data. The grounds around the perimeter of the hotel are dirty and have old broken parts strewn about. We had booked the deluxe pool side room and we are thankful we did. Their standard rooms are located in what would best be described as a basement. your only view is a cement and tile wall from the pool. The staff was very nice and Michael did his best to be accommodating. He even tried to arrange some rental scooters for us so we wouldn't have to walk the 1.5km to the nearest ones. The scooter rental didn't work out because they wanted to bring them late and older ones than we had agreed to for the same price. If you don't plan to hang around the resort and want an affordable motel than this is a good option.
Leisure Family
6/10
Pleasant
18 Feb 2024
Sothearos
The exterior and common areas outside of the pool are in need of a major facelift. But you also get what you pay for on $45/night. The wifi did not reach the room but this wasn't a big issue as we checked out the very next morning for a different hotel. The rooms are nice with some traditional Thai wood doors.
Leisure Family
10/10
Exceptional
16 Feb 2024
Donald
Mr. Michael went above and beyond to help us get settled in and deal with some minor problems. The rooms were very clean, as was the pool. There are some areas of the resort that are being worked on but the hotel has a unique favor to it, as you will see in the room entry doors, the horse statue in the pool and room decor to name a few
We (3 couples) all enjoyed are stay here and would definitely recommend it to travelers who don't need everything perfect but want clean rooms, a nice big pool and a great staff.
Leisure Friends
10/10
Exceptional
15 Feb 2024
Robert Franklin
This is a beautiful resort and we thoroughly enjoyed our stay here. The staff are excellent and always kind, polite, and courteous. Michael, especially, always asked us how we were doing greeted us when we were came to the front lobby. The hotel has a rustic, authentic, Lanna style charm and we were in a room with pool access. It was fantastic!
The street had plenty of options to eat traditional Thai food and the walk to the main road, was only 5 minutes. It’s also walking distance to the trendy Nimman area and we thoroughly enjoyed our stay at The Chaya
Leisure Partner
4/10
Poor
12 Feb 2024
Darrel
Not anywhere near nimman or university

Next to airport and very loud all night
10/10
Exceptional
12 Feb 2024
Brooke
I liked the quiet and secluded location of the Chaya. The location is great.
Business_and_leisure Self
10/10
Exceptional
03 Feb 2024
Jack
Staff were very friendly. Quiet area but close to old town. Highly recommend!
Leisure Self
8/10
Excellent
01 Feb 2024
Anna
The staff and amenities were lovely.
6/10
Pleasant
26 Jan 2024
Wafa
Will not return
Leisure Self
10/10
Exceptional
19 Jan 2024
Paul
Our bell boy Michael was an excellent help. We loved how friendly and helpful plus very entertaining he was. The location was hard to find once we were there it was very worthwhile. This location close to the hospital and university .There were temples to see close in walking distance and we would highly recommend it
Leisure Family
2/10
Poor
15 Jan 2024
Michel

Totally rip off …Do not get robbed like I did !

Payed for 7 nights and stayed one night. Management refused to reimburse one penny. Room was moldy and in the basement without windows. The bathroom drain was non functional and got flooded when you took a shower. View from website was dramatically different from what I had. Bait and switch strategy….wanted to charge extra to get what you see on website.
Self

Location & surroundings

THE CHAYA RESORT AND SPA CHIANG MAI
141 SUANDOK ROAD T SUTHEP, Chiang Mai, Thailand

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THE CHAYA RESORT AND SPA CHIANG MAI

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