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M-One Hotel Harbour Bay

Batam Island

HarbourbayJl Duyung Sei JodohView location

7.4/10Very good132 Reviews
Cleanliness7.2/107.2
Service7.4/107.4
Comfort7.4/107.4
Condition7.2/107.2
Neighborhood8.0/108.0
Amenities6.8/106.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About M-One Hotel Harbour Bay

Set in a prime location of Batam Island, M One Hotel puts everything the city has to offer just outside your doorstep. The hotel offers a high standard of service and amenities to suit the individual needs of all travelers.

Service-minded staff will welcome and guide you at the M One Hotel. Each guestroom is elegantly furnished and equipped with handy amenities. Recuperate from a full day of sightseeing in the comfort of your room or take advantage of the hotel's recreational facilities, including karaoke.

For reliable service and professional staff, M One Hotel caters to your needs.

Read more about this hotelShow less

With a stay at M One Hotel in Batam (Nagoya (Lubuk Baja)), you'll be within a 15-minute drive of Nagoya Hill Mall and Batam Centre Ferry Terminal. This hotel is 6 mi (9.7 km) from Batam Centre and 0.2 mi (0.3 km) from Harbour Bay Ferry Terminal.

Make yourself at home in one of the 128 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and a safe deposit box at the front desk.

Popular amenities

Free WiFi
Concierge
Laundry
Smoking areas
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 17

Hotel policies

No cribs (infant beds) available Professional property host/manager Pets not allowed Service animals not allowed

Important information

  • You need to know
    • No pets and no service animals are allowed at this property.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Property Registration Number 8120209830993
  • Minimal age
    17
  • Spoken Language

    English

    Indonesian

Nearby attractions

Harbour Bay Ferry Terminal 0.3 km / 0.2 mi
Nagoya Hill Mall 2.1 km / 1.3 mi
Grand Batam Mall 3.3 km / 2 mi
BCS Mall 3.6 km / 2.2 mi
Miniature House Indonesia 6.2 km / 3.9 mi
Maha Vihara Duta Maitreya Buddhist Temple 7.3 km / 4.5 mi
Ocarina Park 8.4 km / 5.2 mi
One Batam Mall 9 km / 5.6 mi
Batam Center Shopping Area 9.6 km / 6 mi
Batam Centre 9.7 km / 6 mi
Batam Centre Ferry Terminal 9.7 km / 6 mi
Kepri Mall 9.8 km / 6.1 mi
Museum Batam Raja Ali Haji 9.9 km / 6.2 mi
Mega Mall 10 km / 6.2 mi
Batam Sign 10.1 km / 6.3 mi
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

No room details available for this hotel.

Guest reviews

What other guests saying about M-One Hotel Harbour Bay

7.4
Very good
132 Reviews
Cleanliness
7.2 /10
Service
7.4 /10
Comfort
7.4 /10
Condition
7.2 /10
Neighborhood
8.0 /10
Amenities
6.8 /10
50 reviews shown
8/10
Excellent
08 Jun 2026
YIN KIONG
Nearby sea food is delicious & convenient for shopping etc.
Family
6/10
Pleasant
22 Feb 2026
Jimmy
Uncleanliness, staffs were nice, great location but amenities were bad
Self
6/10
Pleasant
21 Jan 2026
Tay
The room while basic is clean and the check in counter guy is friendly and helpful. Could do with better sound proofing between the rooms.
Leisure
2/10
Poor
13 Dec 2025
Seah
Internet was bad. Noisy every night. Room was dirty and room service was bad.
Business
4/10
Poor
20 Oct 2025
Zhin Kwang
Smoking smell everywhere. The free bfast was so bad that I prefer not to eat much. It's really a turn off. I won't go back for sure
Leisure Family
2/10
Poor
30 Jan 2025
Seah
Noisy room. Bed dirty. Toilet was small. Air con not cold. Expensive htl. No free time parking. Inconvenient
Self
10/10
Exceptional
30 Nov 2024
Damien
Room was Clean and spacious
Leisure Self
10/10
Exceptional
06 Oct 2024
Kario
Good
Friends_and_family Friends
10/10
Exceptional
02 Sep 2024
Mona Liza
I like the hospitable of the staff
Leisure Family
8/10
Excellent
04 Apr 2024
Chow Chung
Distance is minute away from Ferry terminal. Easily to get transport. Hotel is run down with basic facilities. Good for short stays and not for fussy traveler.
Friends_and_family Friends
6/10
Pleasant
23 Jul 2023
YEW HOONG
No view at all.
8/10
Excellent
13 Mar 2023
Abdul Rani Bin Ahmad
Yes its good
Leisure Self
2/10
Poor
05 Feb 2023
Amit
I liked nothing about the property , saw insects in my room and also the music in the night at their rooftop bar was so loud that I could not sleep . Bad bad bad place .
Leisure Self
4/10
Poor
01 Jan 2023
Peter

Will not go back

Not for family, the bar on the top floor too noisy. The whole building is shaking due to the band. Room So so poor maintenance
Friends_and_family Family
2/10
Poor
26 Dec 2022
SARIYAH

Dirty pillow

Check in got problem. All the 3 rooms card given by reception cannot used. Went up and down 2x to change still faulty. Fed up and tired of their lame answer. We requested side by side next door but they separate and gave so far behind. Then they downgrade one of our room. Sunday night cannot sleep well due to noisy of the pub. The most highlight are their pillows. Smelly with yellowish stain of saliva all over both side. We have the photos. They dare to give, so terrible. The hotel look high but this kind of thing existed w/o shameless. Their toilet also dark lack of light a bit scary. Breakfast not so bad. Management please upgrade.
Friends_and_family Family
2/10
Poor
24 Nov 2022
Narayan kumar

Indians please stay away

Not that brilliant room, hotel is average. If you are Indian better not to book, you can't get anything in breakfast
Partner
8/10
Excellent
18 Sep 2022
Aldrin

Convenient location. Nearby to amenity

The stay was fine, but was disappointed when nobody came to fixed the choked sink after I feedback to front desk
Business
8/10
Excellent
06 Aug 2022
MD Shabir
nice
8/10
Excellent
27 Jun 2022
Verified traveler

Lvl 4 rooms

My first night room was bad as it was a twin bed which I wanted a queen bed, thankfully it was changed the next day. The first night room toilet was bad as well, there were many small black worms near the toilet bowl & alive after soak in water. My 2nd night was very good, only the safety box was spoilt & lesser hangers.
Business
8/10
Excellent
13 Mar 2020
Jenny

Comfortable stay

Very near to Harbour Bay Ferry Terminal. Breakfast were given for all our stays however found seashell in Ikan Bilis while having it with porridge. Room is spacious too.
Friends_and_family Family
10/10
Exceptional
24 Feb 2020
CLEMENT

Very Near By the Harbour Bay Ferry Terminal

The hotel is nicely located to the Ferry Terminal, friendly staff and new building. However, l could hear all the singers what they are singing from the Karaoke Spot in my room on 4th floor till the Karaoke closed. After no more songs, the prayer from nearby mosque broadcasted around 4:30 am for roughly an hour.In another word, soundproof of my hotel room is quite down
Partner
10/10
Exceptional
02 Feb 2020
Lisa
It’s just walking distance to the ferry terminal and nearby the some simple seafood restaurant..
Friends_and_family Family_with_children
8/10
Excellent
25 Jan 2020
Ravindran
This is my first time staying this M one hotel . It is quite inconvenient for shopping and need to take taxi when ever need to go else where .
Partner
8/10
Excellent
22 Jan 2020
Siew Ming

M one hotel business stay.

I expectation is modest then this is a good place to put up.
If need to use business centre then don’t expect much.
Business
8/10
Excellent
22 Dec 2019
Verified traveler
Hotel is gd, clean n the staff are friendly.
Self
8/10
Excellent
22 Dec 2019
Verified traveler
Place excellent, service need improvement and prompt.
Leisure Family
6/10
Pleasant
08 Dec 2019
Mohd Nadzir
The pillow just so not proper. Too noisy as I was in level 4.
Friends_and_family Friends
8/10
Excellent
16 Nov 2019
Verified traveler
Very good hotel and good location near to ferry terminal
Friends_and_family Friends
8/10
Excellent
15 Oct 2019
Saiful
Near to ferry terminal and easy excess.
Leisure Self
10/10
Exceptional
24 Sep 2019
Shikin

2D1N of pleasant stay

Hotel was very clean and staffs were friendly and efficient. The only thing that is lacking was tht hotel do not have shuttle bus to nagoya. Just do take note that taxi was about 40k to nagoya and 60k coming back They would not allow gojek or grab to enter the area. Best to walk out of the place and book grab which cost about 20k. But in overall we had such a nice time. Will definitely book this hotel again in future.
Partner
6/10
Pleasant
08 Sep 2019
Verified traveler
CLOSE TO FERRY.WALKING DISTANCE............................................................................
Leisure Self
6/10
Pleasant
13 Aug 2019
Valerine

Not that satisfying

Walkable distance from harbour bay. But you can never use grab services to book cabs. U would need to use their own local taxis unless your grab driver wanna risk. Nothing much near by. Probably 10 mins to nagoya or bcs mall. Check in was a night mare. We waited for an hour and knowing there was a que, only 2 counters were opened. My hubby had to make noise cause there was elderly standing around and who were tired of waiting. Room was nt clean and had a bad odour. Bathrooms had small cockroches. I requested to have a room change. A very simple and basic hotels but not for the fussy ones.
Partner
8/10
Excellent
13 Aug 2019
Verified traveler

Not suitable for family

Front desk staff should be more helpful and hospitable. I was asking for extra bed and they charged us IDR 200,000 per night. No top up for the mineral water on the next day, no additional tooth brush since there are 3 of us. Food for breakfast so so only. Not comfortable to bring baby or child, since there’s a club, lounge and smoking area inside the hotel.
Family
4/10
Poor
11 Aug 2019
Verified traveler
Nothing to like.
Hotel provided just 1 card for the room.
Still need pay deposit.
The room aircon not cold enough
Toilet bowl the fliush not function prooerly
Leisure Friends
10/10
Exceptional
31 Jul 2019
ROZANNA
I love the hotel from the first sight up the way to the room walkway.. The lobby n cafe is super nice n cozy ambience. Value fr money. The 555 room are spacious but need improvement On the room aircon
Leisure Family
10/10
Exceptional
21 Jul 2019
SUHAIMI
Convinient very friendly value for money and comfortable
Leisure Partner
8/10
Excellent
18 Jul 2019
RMS
everything else was great except all the ladies at the front desk were not helpful at all. When requested for something it was a straight no and did not even give alternative solutions. If the management can look into this area the hotel can be excellent.
Leisure Family
6/10
Pleasant
28 Jun 2019
Hazirkir

Overlook

Check in was late overlook by hotel staff.
Friends
10/10
Exceptional
21 Jun 2019
Juli
Very spacious room, housekeeper Alfri was helpful and gave tips on places to visit. Patient and attentive when enquiried. 5 star service
Leisure Family_with_children
6/10
Pleasant
09 Jun 2019
Sherry
Toilet wall is mouldy and shower curtain too mouldy. Otherwise the rest ok
Friends_and_family Family
10/10
Exceptional
16 Apr 2019
Verified traveler
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Leisure Family_with_children
6/10
Pleasant
05 Mar 2019
Verified traveler
The rooms are very dirty, towels are stained and the room floors are dusty. Only good thing is the staffs are friendly.
Leisure Friends
8/10
Excellent
03 Mar 2019
Verified traveler
The hotel is at a good location, the breakfast staff welcome us with great and lovely smile and we felt home, the food was nice but not much variety for buffet breakfast, it also taste better than other hotel which we didn’t expect that surprise. The room toilet needs to upgrade (horrible) and also with chemical cleaning, the room key got us screwed up twice and also need an software update too. Overall I love this hotel 🏨 but I need to tryout others too. For me I will surely recommend this hotel because of location + bed + breakfast (staff) which has less variety but excellent, reasonable and worth the price paid SGD48 dollars with taxes and breakfast included with free room wifi.
Leisure Friends
8/10
Excellent
07 Feb 2019
Verified traveler
The location is very convinient, just a few walks from Harbour bay Ferry terminal and near to malls. Room is cozy and really comfortable. Breakfast was nice, there's variety of foods to choose from.
Friends
8/10
Excellent
06 Feb 2019
E
Good location and spacious room, however the housekeeping is quite bad and the room reek of cigarette smell. Had to purchase some air freshener to refresh the room. Housekeeping need improvement, still find used cotton bud on floor, some used fake eyelashes lying on the hair dryer. The floor was mopped but still feel sticky to walk on. Toilet condition from shower keep leaking out to the main causing very wet and slippery floor in the bathroom. Good thing is near to mall, seafood places and had good security. Overall can stay again if not a fussy stayer.
6/10
Pleasant
02 Jan 2019
R
Hotel is located next to the harbourbay ferry terminal. It is nearby to a supermarket, convenience store and a row of food shops. the front desk staff aren't that friendly, and checking in took some time. but the hotel room is clean. the amount we paid included the hotel stay for one night and the breakfast for the next morning, but the breakfast is really sad, it is very limited and the food isn't really that nice. i'll suggest you go out to have breakfast instead. overall, we got what we paid for!
8/10
Excellent
01 Jan 2019
Verified traveler
no comment while staying there so called just okay only
2/10
Poor
01 Jan 2019
Thomas
I was given a room at level 4. However music and loud vibration from the night club at level 1 can be heard and felt all the way to 4am. I could not sleep at all. Middle of night heard group of ladies talking loudly and laughing at the corridor.
4/10
Poor
25 Dec 2018
Abdul

Worst hotel.wost breakfast.

2 star hotel.never will come back to this hotel.horriable.hotel.com you have cheated me.
Family
6/10
Pleasant
25 Dec 2018
Mohd Jasman

Hotel M One.. so so.. average rating

Overall quiet happy but certain things make me unhappy such as my room basin was choked..the water droned out is poor. The beast were so terrible. Food were few. Not enough seat. Lack of tables n chairs. Bcoz of many occupants in the hotel.The TV channel and reception totally disruption not clear at all. Frankly the price and rooms is quiet expensive compared to other hotel in batam.
Partner

Location & surroundings

M-One Hotel Harbour Bay
HarbourbayJl Duyung Sei Jodoh, Batam Island

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M-One Hotel Harbour Bay

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