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Batam Harbour Boutique Hotel And Spa
Batam · Indonesia
Komplek Citra Super Mall Jalan Duyung Blok H No 20View location
8.4/10Excellent192 Reviews
Cleanliness8.4/10 8.4
Service9.0/10 9.0
Comfort8.6/10 8.6
Condition8.0/10 8.0
Location8.0/10 8.0
Neighborhood8.4/10 8.4
Amenities7.6/10 7.6
See all ratings- Hotels with spa
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Batam Harbour Boutique Hotel And Spa
Located in Batam, Batam Harbour Boutique Hotel & Spa is by the ocean, within a 10-minute drive of Nagoya Hill Mall and BCS Mall (Batam City Square). This spa hotel is 5. 7 mi (9. 2 km) from Batam Centre and 5. 7 mi (9.
2 km) from Batam Centre Ferry Terminal. Pamper yourself with a visit to the spa, which offers massages and facials. Additional features at this hotel include complimentary wireless Internet access, concierge services, and a reception hall.
Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 3 kilometers. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.
A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite. For lunch or dinner, stop by Heliconia, a restaurant that specializes in international cuisine.
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Dining is also available at the coffee shop/café, and room service (during limited hours) is provided. Make yourself at home in one of the 39 air-conditioned rooms featuring refrigerators and LED televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment.
Private bathrooms with showers feature complimentary toiletries and slippers. Conveniences include phones, as well as desks and electric kettles.
With a stay at Batam Harbour Boutique Hotel & Spa in Batam (Nagoya (Lubuk Baja)), you'll be a 4-minute drive from Nagoya Hill Mall and 6 minutes from BCS Mall.
This spa hotel is 6 mi (9.7 km) from Kepri Mall and 6.1 mi (9.9 km) from Batam Centre Ferry Terminal. Make yourself at home in one of the 39 air-conditioned rooms featuring kitchenettes. 40-inch LED televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected.
Conveniences include phones, as well as desks and refrigerators. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Popular amenities
Free WiFi
Parking available
Airport transfers
Concierge
Laundry
Spa
Entertainment
Non-smoking
Transportation services
Check-in and check-out
Check-in from
2:00 PM
Check-in until
midnight
Check-out until
12:00 PM
Minimum check-in age
17
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
By ocean
Professional property host/manager
Pets not allowed
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Cash deposit: IDR 200000.00
We have included all charges provided to us by the property.
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Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
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Minimal age
17
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Optional fees
- Airport shuttle fee: IDR 120000 per vehicle (one-way, maximum occupancy 7)
- Airport shuttle fee per child: IDR 80000 (from 4 to 12 years old)
- Self parking fee: IDR 13000 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
English
Chinese (Mandarin)
Indonesian
Nearby attractions
Harbour Bay Ferry Terminal
0.3 km / 0.2 mi
Nagoya Hill Mall
2.5 km / 1.5 mi
Grand Batam Mall
3.3 km / 2 mi
BCS Mall
3.7 km / 2.3 mi
Miniature House Indonesia
6.2 km / 3.8 mi
Maha Vihara Duta Maitreya Buddhist Temple
7.2 km / 4.5 mi
Ocarina Park
8.3 km / 5.2 mi
One Batam Mall
8.9 km / 5.6 mi
South Links Country Club
9.6 km / 6 mi
Kepri Mall
9.7 km / 6 mi
Batam Center Shopping Area
9.8 km / 6.1 mi
Museum Batam Raja Ali Haji
9.9 km / 6.1 mi
Batam Centre Ferry Terminal
9.9 km / 6.1 mi
Batam Centre
9.9 km / 6.1 mi
Batam Sign
10 km / 6.2 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 39
- hotel
- Car parkExtra charge
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Car hireExtra charge
- Transfer service
- Airport ShuttleExtra charge
- Room service
- Laundry service
Show 21 more facilities & services
- 24-hour securityExtra charge
- Bellboy serviceExtra charge
- Smoke detector
- Hotel safeExtra charge
- Currency exchange facilities
- Lift accessExtra charge
- Garden
- Terrace
- Concierge
- Newspapers
- Luggage roomExtra charge
- Towels and bed linenExtra charge
- Bar
- Restaurant
- Smoking areaExtra charge
- SaunaExtra charge
- MassageExtra charge
- Spa treatments
- Hairdressing salonExtra charge
- Spa centreExtra charge
- Non-smoking establishment
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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Room DELUXERoom • DELUXEROO.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBatam Harbour Boutique Hotel And Spa
Room DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN GRAND DELUXETWIN • GRAND DELUXETWN.DX-GD
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- GRAND DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBatam Harbour Boutique Hotel And Spa
TWIN GRAND DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- GRAND DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: TWN.DX-GD
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Double or Twin DELUXE WITH BALCONYDouble or Twin • DELUXE WITH BALCONYDBT.BL-DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- DELUXE WITH BALCONY
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBatam Harbour Boutique Hotel And Spa
Double or Twin DELUXE WITH BALCONY
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- DELUXE WITH BALCONY
Adult and child limits apply within the room's total guest limit.
Room code: DBT.BL-DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Double or Twin DELUXEDouble or Twin • DELUXEDBT.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBatam Harbour Boutique Hotel And Spa
Double or Twin DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: DBT.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBatam Harbour Boutique Hotel And Spa
FAMILY ROOM STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: FAM.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room PREMIERRoom • PREMIERROO.PE
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- PREMIER
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBatam Harbour Boutique Hotel And Spa
Room PREMIER
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- PREMIER
Adult and child limits apply within the room's total guest limit.
Room code: ROO.PE
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE DELUXEDOUBLE • DELUXEDBL.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBatam Harbour Boutique Hotel And Spa
DOUBLE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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STUDIO DELUXESTUDIO • DELUXESTU.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBatam Harbour Boutique Hotel And Spa
STUDIO DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: STU.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO STANDARDSTUDIO • STANDARDSTU.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBatam Harbour Boutique Hotel And Spa
STUDIO STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: STU.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room GRAND DELUXERoom • GRAND DELUXEROO.DX-GD
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- GRAND DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBatam Harbour Boutique Hotel And Spa
Room GRAND DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- GRAND DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.DX-GD
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN DELUXE WITH BALCONYTWIN • DELUXE WITH BALCONYTWN.BL-DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- DELUXE WITH BALCONY
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBatam Harbour Boutique Hotel And Spa
TWIN DELUXE WITH BALCONY
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- DELUXE WITH BALCONY
Adult and child limits apply within the room's total guest limit.
Room code: TWN.BL-DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO QUEEN SIZE BEDSTUDIO • QUEEN SIZE BEDSTU.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBatam Harbour Boutique Hotel And Spa
STUDIO QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: STU.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE GRAND DELUXEDOUBLE • GRAND DELUXEDBL.DX-GD
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- GRAND DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBatam Harbour Boutique Hotel And Spa
DOUBLE GRAND DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- GRAND DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-GD
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBatam Harbour Boutique Hotel And Spa
DOUBLE DELUXE KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Batam Harbour Boutique Hotel And Spa
75
reviews shown
Sandra Louise treasa
Spacious room. Good air-conditioning.
Richard Wui Shing
The staff are very helpful and the room is very comfortable. The rates are fantastic.
Verified traveler
Good location hotel
Hotel is very near ferry terminal, surroundings have food n other services. Room is big n clean. Friendly service staff.
Dana
We loved the accommodations and wish we could've stayed longer.
Ang
Very polite & helpful staff. Nice outdoor sitting for its in house cafe / restaurant. Suitable for families and couple. Massage / facial inside the hotel is good.
Alex
Nothing
Didier
Usually smooth check in but this trip horrible checkin, very rude receptionist. Shouldn’t be at front desk, should be working at housekeeping.
Jeffrey
Room was big and clean, many TV channels and good signal as compare to other nearby hotels. I love the message spa, convenient, price reasonable and good skill service.
john
Great place and handy position
Very good for the price better than most hotels in batam breakfast could be a bit better for westerners but in all fairness good is not expensive and plentiful around the area good WiFi which now days is very important thank you see you again in the future
Jeffrey
Good rate with the size of the room.
Clean, quite, and nearby have lots of food n entertainment places. It is also a Girl friendly hotel
Clean, quite, and nearby have lots of food n entertainment places. It is also a Girl friendly hotel
Salim
Nothing special
ALAUDDIN
Batam Trip 22 to 25 Apr 2022
Affordable hotel with comfortable room (Deluxe Studio Suite). However the kitchen does not come with basic cutleries like plates, bowls, fork, spoon, knife, etc. we had to borrow from the restaurant. The electric stove is useful but the conventional oven should be changed to a microwave oven.
Margaret
I loved my big room and the bed was very comfortable. I enjoyed it was in a very good location and very quiet. It was a very good stay. Thank you for being there.
Juraini
Happy staying
Staff all friendly and helpful enjoy staying and also the room is good
CK
The room is spacious, clean and the aircon is good. Only set back is before the check out time, water is cut off.
Sunny
room was stinking .. ask to change room .. and paid 30 dollars more to upgrade to second floor
Verified traveler
Good distance from ferry terminal but property is very old. The shower sprays the entire toilet because there's a leak upwards. The bathroom ceiling has a big glorious patch of black mould.
Verified traveler
The room is spacious and clean,staff are polite but breakfast needs improvement...
Sshh
Can be improved with more service and provide more timings for the shuttle bus service.
oh
Nice hotel and friendly staff
Nice greathering with family and friend we enjoy they stay great hotel.
Verified traveler
I like the breakfast there and the room is big for 2 pax
Verified traveler
The staff are friendly and helpful. Hotel is super close to the ferry station
Nobleson
Very bad
Verified traveler
Runaway Man
What a single traveller needs are all within walking distance..
Pek Yin
Baygon smell room
The room is exactly like the pictures but the smell is terrible!
Sunny
The hotel is at a good convenient location. Many eatery shops around.
The room is big and clean.
The service rendered by the staff is excellent. The GM Mr Edi is very nice to arrange free ride for us to Grand Batam Mall (as we missed the scheduled tpt timing). Strongly recommended to stay at level 3.
The room is big and clean.
The service rendered by the staff is excellent. The GM Mr Edi is very nice to arrange free ride for us to Grand Batam Mall (as we missed the scheduled tpt timing). Strongly recommended to stay at level 3.
Verified traveler
Good location and nice staff. Breakfast and room service are good too.
Verified traveler
Hotel is just a short walk (~5mins) from Batam harbourbay ferry terminal. Love the location. Wey Wey Seafood is just 3mins walk away.
Very big room for the price we paid for. We booked a deluxe room with 1 extra bed. Very comfortable beds.
Breakfast had far exceeded our expectations. 👍 On a weekend, we had buffet breakfast, while on a weekday was an ala carte breakfast with mains, pancakes, cereal, eggs (omelette / sunny side up etc. Your choice!)
Manager Edi was very compromising and even had free shuttle to bring us from the hotel to a nearby market at 9am. Shuttle services picked us up promptly and was very helpful.
We enjoyed our 3D2N short trip at this hotel.
Definitely will recommend this to everyone 👍
Very big room for the price we paid for. We booked a deluxe room with 1 extra bed. Very comfortable beds.
Breakfast had far exceeded our expectations. 👍 On a weekend, we had buffet breakfast, while on a weekday was an ala carte breakfast with mains, pancakes, cereal, eggs (omelette / sunny side up etc. Your choice!)
Manager Edi was very compromising and even had free shuttle to bring us from the hotel to a nearby market at 9am. Shuttle services picked us up promptly and was very helpful.
We enjoyed our 3D2N short trip at this hotel.
Definitely will recommend this to everyone 👍
Dhanaraj
Good hotel
Great place and location. The staff were polite and the breakfast was good.
Verified traveler
Its proximity to the ferry terminal was great. Breakfast was ok. Room was spacious
Verified traveler
Nice and nearby ferry terminal
Had been here before
Will be back again
Had been here before
Will be back again
Verified traveler
THE hotel provides free shuttle to Nagoya Hill and 2 more places. I didnt know know this until my departure. So sad
Verified traveler
room was spacious, the front office staff was excellent.The housekeeping staff was above average. The hotel was very near to Harbour Bay ferry terminal less than 5 mins. walk. The hotel Spa service was very good .
I'm very satisfied. Thank You .Expedia
I'm very satisfied. Thank You .Expedia
Pat
I like that the staff are friendly and helpful. Room is big and clean.
Lourdnathan
Not enough staffs to do the work check in time very late
Chang
Wow it was an good stay with this hotel... with the staff very friendly..
Verified traveler
Very spacious room. The location is good for those who wanted to go back to singapore early as the ferry terminal is walking distance, the sea food restaurant nearby as will.
Tan
Enjoy my stay and the breakfast is acceptable. Room is big and clean. Had a problem with the hotel driver refusing to pick me up but the service recovery by the manager Eddy was excellent. Good job Eddy. Will definitely come back and stay.
Leslie
Near to the ferry terminal. The restaurant serves good quality food.
Verified traveler
It's very near to Harbourbay ferry terminal. There are multiple sea food stalls nearby. Room is super big and spacious
Cole
The hotel belong more to the $30 per night catergory.
- The apartment is big and spacious but look so empty.
- Floor is tiles and not carpet. Feel cold and poor noise isolation. You can hear walking sound and working sound from outside the room.
- Booked a double bedroom but the bed provided is a joined twin bed.
- Breakfast is normal. Not many selection.
Luckily the staffs are nice and friendly.
On a side note, you may want to avoid the seafood restaurant Wey Wey Seafood restaurant beside the hotel. the service is poor and the food served is not hot. Seems like they left it on the table for 15-20mins before the waiter bring them to you.
- The apartment is big and spacious but look so empty.
- Floor is tiles and not carpet. Feel cold and poor noise isolation. You can hear walking sound and working sound from outside the room.
- Booked a double bedroom but the bed provided is a joined twin bed.
- Breakfast is normal. Not many selection.
Luckily the staffs are nice and friendly.
On a side note, you may want to avoid the seafood restaurant Wey Wey Seafood restaurant beside the hotel. the service is poor and the food served is not hot. Seems like they left it on the table for 15-20mins before the waiter bring them to you.
BE
Friendly staff, excellent location, spacious room with dependable air conditioning....
Verified traveler
The breakfast buffet was excellent. But the hotel messed up my booking, they gave us a bigger room with a kitchenette though. But the room was reeking of drain smell. The toilet was clean but the smell of drain was so strong. The room service staff were always forgetting things and kept ringing the bell a couple of times to come back with something missing again.
Verified traveler
The room is just great for the price
Verified traveler
bad smell
The rooms in the ground floor smells so bad.
Verified traveler
Great stay
Friendly staff, clean rooms.
Boon
Initially we were told the room i booked for 4 was already taken as the date was recorded as next month. Fortunately, they gave us 2 big rooms which we were pleased about. So no big problem. Another small issue was the shuttle bus didn't come to pick us at the arranged time. In the end we had extended time at the shopping mall and went back on our own in a taxi. Other than that, very helpful and friendly staff. Breakfast was simple but nice. Restaurant staff provided good service
Verified traveler
Walkable to Harbour Bay Ferry Station which is the best part of it.
SP
In general it was ok. Rooms posted were located on the same floor as the reception. Never had that before. So felt a bit wierd. So asked for an upgrade and it costed another IDR 150,000 per night. No 24 room service. Not much choice for breakfast.
Verified traveler
Very nice that hotel provide shuttle service to BCS mall and Nagoya. Staff was helpful. Wey wey seafood just walking distance
HongLoke
2 night stay at Batam Habour hotel
All service staff we approached are very polite and helpful. Service requested are responded fast. Breakfasts in local style, not much variety but decent enough to fill your stomach.
Room clean except shower tap handle need repair as it kept falling of. Room noise isolation not good, can hear people talking outside clearly.
Provide transport to both Nagoya Hill Mall and Batam center Mall.
Overall a reasonably price and good hotel to stay.
Room clean except shower tap handle need repair as it kept falling of. Room noise isolation not good, can hear people talking outside clearly.
Provide transport to both Nagoya Hill Mall and Batam center Mall.
Overall a reasonably price and good hotel to stay.
Verified traveler
close to the ferry Terminal and great location , the hotel massage and spa superb and value for money .
Verified traveler
Will be back
Had a pleasant short getaway.Excellent service down to drop off at terminal on departure day as mum had mobility issue.
Bfast basic but enough.Location perfect for all we needed- good seafood and jetty proximity.Alamanda Spa in hotel fantastically good and cheaper than town rates.Will be back
Bfast basic but enough.Location perfect for all we needed- good seafood and jetty proximity.Alamanda Spa in hotel fantastically good and cheaper than town rates.Will be back
MohdNazli
Big rooms, perfect location, near variable food outlet, live seafood, cinema, supermarket, mosque. Its a complete place for traveler who want a short escapade. Food in hotel is also at reasonable prices. Friendly staffs. if wanna go shopping, free shuttle service is provided.
Verified traveler
A Different Part of Batam
It’s a new area for us to explore in Batam. The place is quiet and more development coming up in this part of Batam. As such we still prefer Nagoya area as there’s more things to do than here. The hotel provides good customer service.
Roslan
I like this hotel. Very near to ferry terminal. Lots of eatery nearby.
Lim
Spacious room, staffs was very helpful. A bit on the high side in Batam.
Verified traveler
Love the pillows. The front desk officers are very friendly.
Lim
Staffs are friendly and helpful. Room are clean and comfortable. But air conditioning is not strong enough to sleep with comfortable. Breakfast is simple and good. Would be good if shuttle bus can schedule one time in the evening. So we can have night shopping . Hotel is recommended.
Verified traveler
Friendly and helpful staff, tasty and varieties of food, great service!
Rho
The hotel is cheap and near harbour bay ferry terminal and seafood centre. However, nothing much to offer in the hotel, breakfast was so so. Hotel look a bit old.
Chio
I am very pleased with all the staff expectly the 2 managemnt team Andy and Simon...they.will go to the further rmiles to help you out ....thanks ...CHEERS
Verified traveler
Very close to harbour bay ferry terminal and seafood restaurants, about 3 - 5 mins walk. Hotel provided complimentary 2-way transport to BCS mall and Nagoya mall daily. Alamanda spa offers 30% off all services, Mon - Fri between 11 am - 4 pm. Room was huge and bed has the right firmness. Breakfast has limited choices but the food tasted quite good. Wifi services was strong but not able to access carousell app.
Verified traveler
Near to seafood,mall,karaoke and Ferry terminal. All is just a walking distance. Not a need to travel by taxi unless you want to go Nagoya Hill Mall.
Verified traveler
The room did not have any ventilation - not even windows for natural light.. so it felt a little stuffy
Verified traveler
A Comfortable Stay
On our first night, we were upgraded to Deluxe Room with a huge balcony. Thanks to the hotel!. On our 2nd night, we moved to a Grand Deluxe Room as per our booking which was good. Do remember to ask for a room away from the view of a office building with a link bridge as many people take this route. The hotel is near to Harbourfront ferry point. We made a mistake of booking with Majestic Ferry which brought us to Batam Centre based on their wrong information. It took us a further 30 min in a taxi and 100000 rupiah to get to this hotel. There's a stretch of seafood restaurants at Harbourfront and we ate at the Bay City restaurant which serve good black pepper crab. The rest of the food which we ordered were just average. It is within walking distance from this hotel. It was a breezy evening with full moonlight which make our dining experience wonderful.
Breakfast on a Sunday was buffet style but on a Monday morning, it was individually cooked to your choice of breakfast on their menu which was fine. Staff on the whole were well trained and deliver their service pleasantly.
The hotel is also within walking distance to a mall which has a Blitz Theatre and we watched 2 movies comfortably.
Breakfast on a Sunday was buffet style but on a Monday morning, it was individually cooked to your choice of breakfast on their menu which was fine. Staff on the whole were well trained and deliver their service pleasantly.
The hotel is also within walking distance to a mall which has a Blitz Theatre and we watched 2 movies comfortably.
Verified traveler
Location very near to ferry terminal.
Eric
Comfortable Stay near to the Ferry Terminal
The King Size Bed & Deluxe Room were comfortable
Maimunah
Our Family get away
Wanderful place for family near Harbour Bay terminal and Seafood.
Kelvinsiau
This hotel is super awesome!!! Cheap with big hotel room wgich has a balcony. Few mins of taxi ride to anywhere. Hotel also provide shuttle services to BCS mall and Nagoya hill mall. Will come back again
Verified traveler
Will definitely stay again on our next trip to Batam ! :)
Verified traveler
Good hotel but too quiet as there were not many people using this hotel. It is near the seafood centers and the ferry back to Singapore. Can improve the quality of the breakfast. Sometime it is too salty and the cofffee was not hot. It provides free shuttle service to Nagoya Hill and BCS. The frequency of the shuttle could be more.
Verified traveler
the hotel is nice and it's close the nearby eateries. the staff were also nice and helpful. they were willing to give us free transport to the mall despite it not being the time
Sze Chiang
Great value short stay
Hotel was just walk away from Harbour Bay Ferry terminal. Service was excellent and room was roomy and comfortable.
Verified traveler
Facilities good.Friendly staffs.Good location.convenient place
Location & surroundings
Batam Harbour Boutique Hotel And Spa
Komplek Citra Super Mall Jalan Duyung Blok H No 20, Batam, Indonesia
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Batam Harbour Boutique Hotel And Spa
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