Name: M One Hotel
Address: Harbour Bay Down Town Jl Duyung Sungai Jodoh Batu, Batam, 29453, ID

8/10

Excellent

08 Jun 2026

YIN KIONG

Nearby sea food is delicious & convenient for shopping etc.

Family

6/10

Pleasant

22 Feb 2026

Jimmy

Uncleanliness, staffs were nice, great location but amenities were bad

Self

6/10

Pleasant

21 Jan 2026

Tay

The room while basic is clean and the check in counter guy is friendly and helpful. Could do with better sound proofing between the rooms.

Leisure

2/10

Poor

13 Dec 2025

Seah

Internet was bad. Noisy every night. Room was dirty and room service was bad.

Business

4/10

Poor

20 Oct 2025

Zhin Kwang

Smoking smell everywhere. The free bfast was so bad that I prefer not to eat much. It's really a turn off. I won't go back for sure

Leisure Family

2/10

Poor

30 Jan 2025

Seah

Noisy room. Bed dirty. Toilet was small. Air con not cold. Expensive htl. No free time parking. Inconvenient

Self

10/10

Exceptional

30 Nov 2024

Damien

Room was Clean and spacious

Leisure Self

10/10

Exceptional

06 Oct 2024

Kario

Good

Friends_and_family Friends

10/10

Exceptional

02 Sep 2024

Mona Liza

I like the hospitable of the staff

Leisure Family

8/10

Excellent

04 Apr 2024

Chow Chung

Distance is minute away from Ferry terminal. Easily to get transport. Hotel is run down with basic facilities. Good for short stays and not for fussy traveler.

Friends_and_family Friends

6/10

Pleasant

23 Jul 2023

YEW HOONG

No view at all.

8/10

Excellent

13 Mar 2023

Abdul Rani Bin Ahmad

Yes its good

Leisure Self

2/10

Poor

05 Feb 2023

Amit

I liked nothing about the property , saw insects in my room and also the music in the night at their rooftop bar was so loud that I could not sleep . Bad bad bad place .

Leisure Self

4/10

Poor

01 Jan 2023

Peter

Will not go back

Not for family, the bar on the top floor too noisy. The whole building is shaking due to the band. Room So so poor maintenance

Friends_and_family Family

2/10

Poor

26 Dec 2022

SARIYAH

Dirty pillow

Check in got problem. All the 3 rooms card given by reception cannot used. Went up and down 2x to change still faulty. Fed up and tired of their lame answer. We requested side by side next door but they separate and gave so far behind. Then they downgrade one of our room. Sunday night cannot sleep well due to noisy of the pub. The most highlight are their pillows. Smelly with yellowish stain of saliva all over both side. We have the photos. They dare to give, so terrible. The hotel look high but this kind of thing existed w/o shameless. Their toilet also dark lack of light a bit scary. Breakfast not so bad. Management please upgrade.

Friends_and_family Family

2/10

Poor

24 Nov 2022

Narayan kumar

Indians please stay away

Not that brilliant room, hotel is average. If you are Indian better not to book, you can't get anything in breakfast

Partner

8/10

Excellent

18 Sep 2022

Aldrin

Convenient location. Nearby to amenity

The stay was fine, but was disappointed when nobody came to fixed the choked sink after I feedback to front desk

Business

8/10

Excellent

06 Aug 2022

MD Shabir

nice

8/10

Excellent

27 Jun 2022

Verified traveler

Lvl 4 rooms

My first night room was bad as it was a twin bed which I wanted a queen bed, thankfully it was changed the next day. The first night room toilet was bad as well, there were many small black worms near the toilet bowl & alive after soak in water. My 2nd night was very good, only the safety box was spoilt & lesser hangers.

Business

8/10

Excellent

13 Mar 2020

Jenny

Comfortable stay

Very near to Harbour Bay Ferry Terminal. Breakfast were given for all our stays however found seashell in Ikan Bilis while having it with porridge. Room is spacious too.

Friends_and_family Family

10/10

Exceptional

24 Feb 2020

CLEMENT

Very Near By the Harbour Bay Ferry Terminal

The hotel is nicely located to the Ferry Terminal, friendly staff and new building. However, l could hear all the singers what they are singing from the Karaoke Spot in my room on 4th floor till the Karaoke closed. After no more songs, the prayer from nearby mosque broadcasted around 4:30 am for roughly an hour.In another word, soundproof of my hotel room is quite down

Partner

10/10

Exceptional

02 Feb 2020

Lisa

It’s just walking distance to the ferry terminal and nearby the some simple seafood restaurant..

Friends_and_family Family_with_children

8/10

Excellent

25 Jan 2020

Ravindran

This is my first time staying this M one hotel . It is quite inconvenient for shopping and need to take taxi when ever need to go else where .

Partner

8/10

Excellent

22 Jan 2020

Siew Ming

M one hotel business stay.

I expectation is modest then this is a good place to put up.
If need to use business centre then don’t expect much.

Business

8/10

Excellent

22 Dec 2019

Verified traveler

Hotel is gd, clean n the staff are friendly.

Self

8/10

Excellent

22 Dec 2019

Verified traveler

Place excellent, service need improvement and prompt.

Leisure Family

6/10

Pleasant

08 Dec 2019

Mohd Nadzir

The pillow just so not proper. Too noisy as I was in level 4.

Friends_and_family Friends

8/10

Excellent

16 Nov 2019

Verified traveler

Very good hotel and good location near to ferry terminal

Friends_and_family Friends

8/10

Excellent

15 Oct 2019

Saiful

Near to ferry terminal and easy excess.

Leisure Self

10/10

Exceptional

24 Sep 2019

Shikin

2D1N of pleasant stay

Hotel was very clean and staffs were friendly and efficient. The only thing that is lacking was tht hotel do not have shuttle bus to nagoya. Just do take note that taxi was about 40k to nagoya and 60k coming back They would not allow gojek or grab to enter the area. Best to walk out of the place and book grab which cost about 20k. But in overall we had such a nice time. Will definitely book this hotel again in future.

Partner

6/10

Pleasant

08 Sep 2019

Verified traveler

CLOSE TO FERRY.WALKING DISTANCE............................................................................

Leisure Self

6/10

Pleasant

13 Aug 2019

Valerine

Not that satisfying

Walkable distance from harbour bay. But you can never use grab services to book cabs. U would need to use their own local taxis unless your grab driver wanna risk. Nothing much near by. Probably 10 mins to nagoya or bcs mall. Check in was a night mare. We waited for an hour and knowing there was a que, only 2 counters were opened. My hubby had to make noise cause there was elderly standing around and who were tired of waiting. Room was nt clean and had a bad odour. Bathrooms had small cockroches. I requested to have a room change. A very simple and basic hotels but not for the fussy ones.

Partner

8/10

Excellent

13 Aug 2019

Verified traveler

Not suitable for family

Front desk staff should be more helpful and hospitable. I was asking for extra bed and they charged us IDR 200,000 per night. No top up for the mineral water on the next day, no additional tooth brush since there are 3 of us. Food for breakfast so so only. Not comfortable to bring baby or child, since there’s a club, lounge and smoking area inside the hotel.

Family

4/10

Poor

11 Aug 2019

Verified traveler

Nothing to like.
Hotel provided just 1 card for the room.
Still need pay deposit.
The room aircon not cold enough
Toilet bowl the fliush not function prooerly

Leisure Friends

10/10

Exceptional

31 Jul 2019

ROZANNA

I love the hotel from the first sight up the way to the room walkway.. The lobby n cafe is super nice n cozy ambience. Value fr money. The 555 room are spacious but need improvement On the room aircon

Leisure Family

10/10

Exceptional

21 Jul 2019

SUHAIMI

Convinient very friendly value for money and comfortable

Leisure Partner

8/10

Excellent

18 Jul 2019

RMS

everything else was great except all the ladies at the front desk were not helpful at all. When requested for something it was a straight no and did not even give alternative solutions. If the management can look into this area the hotel can be excellent.

Leisure Family

6/10

Pleasant

28 Jun 2019

Hazirkir

Overlook

Check in was late overlook by hotel staff.

Friends

10/10

Exceptional

21 Jun 2019

Juli

Very spacious room, housekeeper Alfri was helpful and gave tips on places to visit. Patient and attentive when enquiried. 5 star service

Leisure Family_with_children

6/10

Pleasant

09 Jun 2019

Sherry

Toilet wall is mouldy and shower curtain too mouldy. Otherwise the rest ok

Friends_and_family Family

10/10

Exceptional

16 Apr 2019

Verified traveler

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Leisure Family_with_children

6/10

Pleasant

05 Mar 2019

Verified traveler

The rooms are very dirty, towels are stained and the room floors are dusty. Only good thing is the staffs are friendly.

Leisure Friends

8/10

Excellent

03 Mar 2019

Verified traveler

The hotel is at a good location, the breakfast staff welcome us with great and lovely smile and we felt home, the food was nice but not much variety for buffet breakfast, it also taste better than other hotel which we didn’t expect that surprise. The room toilet needs to upgrade (horrible) and also with chemical cleaning, the room key got us screwed up twice and also need an software update too. Overall I love this hotel 🏨 but I need to tryout others too. For me I will surely recommend this hotel because of location + bed + breakfast (staff) which has less variety but excellent, reasonable and worth the price paid SGD48 dollars with taxes and breakfast included with free room wifi.

Leisure Friends

8/10

Excellent

07 Feb 2019

Verified traveler

The location is very convinient, just a few walks from Harbour bay Ferry terminal and near to malls. Room is cozy and really comfortable. Breakfast was nice, there's variety of foods to choose from.

Friends

8/10

Excellent

06 Feb 2019

E

Good location and spacious room, however the housekeeping is quite bad and the room reek of cigarette smell. Had to purchase some air freshener to refresh the room. Housekeeping need improvement, still find used cotton bud on floor, some used fake eyelashes lying on the hair dryer. The floor was mopped but still feel sticky to walk on. Toilet condition from shower keep leaking out to the main causing very wet and slippery floor in the bathroom. Good thing is near to mall, seafood places and had good security. Overall can stay again if not a fussy stayer.

6/10

Pleasant

02 Jan 2019

R

Hotel is located next to the harbourbay ferry terminal. It is nearby to a supermarket, convenience store and a row of food shops. the front desk staff aren't that friendly, and checking in took some time. but the hotel room is clean. the amount we paid included the hotel stay for one night and the breakfast for the next morning, but the breakfast is really sad, it is very limited and the food isn't really that nice. i'll suggest you go out to have breakfast instead. overall, we got what we paid for!

8/10

Excellent

01 Jan 2019

Verified traveler

no comment while staying there so called just okay only

2/10

Poor

01 Jan 2019

Thomas

I was given a room at level 4. However music and loud vibration from the night club at level 1 can be heard and felt all the way to 4am. I could not sleep at all. Middle of night heard group of ladies talking loudly and laughing at the corridor.

4/10

Poor

25 Dec 2018

Abdul

Worst hotel.wost breakfast.

2 star hotel.never will come back to this hotel.horriable.hotel.com you have cheated me.

Family

6/10

Pleasant

25 Dec 2018

Mohd Jasman

Hotel M One.. so so.. average rating

Overall quiet happy but certain things make me unhappy such as my room basin was choked..the water droned out is poor. The beast were so terrible. Food were few. Not enough seat. Lack of tables n chairs. Bcoz of many occupants in the hotel.The TV channel and reception totally disruption not clear at all. Frankly the price and rooms is quiet expensive compared to other hotel in batam.

Partner