DB
Buffet Breakfast
This meal plan may be available depending on the selected room/rate.
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Swiss-BelHotel Harbour Bay
Batam · Indonesia
Harbourbay Complex Jln Duyung Sei JodohView location
8.6/10Excellent586 Reviews
Cleanliness8.4/10 8.4
Service8.6/10 8.6
Comfort8.8/10 8.8
Condition8.2/10 8.2
Location8.4/10 8.4
Neighborhood7.6/10 7.6
Value9.0/10 9.0
Amenities8.0/10 8.0
See all ratings- Business hotels
- Hotels with spa
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Swiss-BelHotel Harbour Bay
This hotel enjoys an ideal location in the central business and commercial district of Batam. The hotel is conveniently situated just a 30 minutes' driving distance away from Hang Nadim International Airport. Guests can enjoy a 35 minutes' high-speed ferry ride to Singapore, from the nearby Harbour Bay Ferry Terminal.
This wonderful hotel tempts guests with the promise of an enjoyable stay. The guest rooms are luxuriously appointed, offering a cocoon of comfort in which to escape the rest of the world.
The hotel affords guests a host of facilities and services, which are sure to meet the expectations of even the most discerning traveller.
Show less
With a stay at Swiss-Belhotel Harbour Bay in Batam (Nagoya (Lubuk Baja)), you'll be within a 10-minute drive of Batam Centre Ferry Terminal and Harbour Bay Ferry Terminal. This spa hotel is 1.9 mi (3 km) from Nagoya Hill Mall and 2.3 mi (3.8 km) from Grand Batam Mall.
Make yourself at home in one of the 179 air-conditioned rooms featuring minibars and LCD televisions. Cable programming and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature showers with rainfall showerheads and complimentary toiletries.
Conveniences include phones, as well as safes and desks. Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Business facilities
Banquet facilities
Transportation services
Accessible facilities
Check-in and check-out
Check-in from
2:00 PM
Check-in until
anytime
Check-out until
12:00 PM
Minimum check-in age
17
Hotel policies
On bay
Noise-free rooms not guaranteed
Professional property host/manager
Pets not allowed
Service animals not allowed
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Important information
-
You need to know
- Pool access available from 7:00 AM to 9:00 PM.
- Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Contactless check-in and contactless check-out are available.
-
Special Instructions
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a fire extinguisher, a smoke detector, and a security system
- Property Registration Number 55110, 9120008381081
-
Minimal age
17
-
Optional fees
- Fee for buffet breakfast: approximately IDR 180000 for adults and IDR 90000 for children
- Airport shuttle fee: IDR 205000 per vehicle
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: IDR 500000.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Chinese (Mandarin)
Indonesian
Nearby attractions
Harbour Bay Ferry Terminal
0.4 km / 0.2 mi
Nagoya Hill Mall
2.4 km / 1.5 mi
Grand Batam Mall
3.1 km / 2 mi
BCS Mall
3.5 km / 2.2 mi
Miniature House Indonesia
6 km / 3.7 mi
Maha Vihara Duta Maitreya Buddhist Temple
7.1 km / 4.4 mi
Ocarina Park
8.2 km / 5.1 mi
Maha Vihara Duta Maitreya Temple
8.4 km / 5.2 mi
One Batam Mall
8.8 km / 5.5 mi
South Links Country Club
9.4 km / 5.9 mi
Kepri Mall
9.6 km / 5.9 mi
Batam Center Shopping Area
9.7 km / 6 mi
Museum Batam Raja Ali Haji
9.7 km / 6 mi
Batam Centre Ferry Terminal
9.7 km / 6 mi
Batam Centre
9.8 km / 6.1 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of construction: 2012
- Total number of rooms: 179
- Number of floors (main building): 5
- hotel
- American Express
- MasterCard
- Visa
- Wheelchair-accessible
- Car parkExtra charge
- 24-hour reception
- Check-in hour
- Check-out hour
Show 55 more facilities & services
- Wi-fiExtra charge
- Local and international callsExtra charge
- Car hireExtra charge
- Airport ShuttleExtra charge
- Room service
- Laundry service
- Medical serviceExtra charge
- Multilingual staff
- 24-hour security
- Bellboy service
- Air conditioning in public areas
- Smoke detector
- Hotel safe
- Currency exchange facilities
- Lift access
- SupermarketExtra charge
- ShopExtra charge
- Garden
- Terrace
- Concierge
- Gym
- Newspapers
- Luggage room
- Clothes dryer
- Towels and bed linen
- Café
- BarExtra charge
- Restaurant: 2
- Non-smoking area
- Smoking area
- Poolside snack bar
- Banquet hall
- Air conditioning in Restaurant
- Conference room
- Meeting room
- ProjectorExtra charge
- PhotocopierExtra charge
- Business centre
- Indoor freshwater pool: 1
- Outdoor freshwater pool: 1
- Sauna
- MassageExtra charge
- Spa treatmentsExtra charge
- Hairdressing salonExtra charge
- Spa centreExtra charge
- Breakfast
- À la carte lunchExtra charge
- Set menu lunchExtra charge
- BrunchExtra charge
- À la carte dinnerExtra charge
- Half BoardExtra charge
- Half board with drinksExtra charge
- Full boardExtra charge
- Full board with drinksExtra charge
- Fitness
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
RO
Room Only
Accommodation only. Meals are usually not included.
BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
DOUBLE DELUXEDOUBLE • DELUXEDBL.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySwiss-BelHotel Harbour Bay
DOUBLE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN DELUXETWIN • DELUXETWN.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySwiss-BelHotel Harbour Bay
TWIN DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: TWN.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySwiss-BelHotel Harbour Bay
SUITE WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySwiss-BelHotel Harbour Bay
Room RUN OF HOUSE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.RO
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Double or Twin DELUXEDouble or Twin • DELUXEDBT.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySwiss-BelHotel Harbour Bay
Double or Twin DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: DBT.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySwiss-BelHotel Harbour Bay
DOUBLE DELUXE KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room DELUXE SUPERIORRoom • DELUXE SUPERIORROO.DX-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySwiss-BelHotel Harbour Bay
Room DELUXE SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: ROO.DX-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin DELUXE TWO BEDSDouble or Twin • DELUXE TWO BEDSDBT.2B-DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- DELUXE TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySwiss-BelHotel Harbour Bay
Double or Twin DELUXE TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- DELUXE TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBT.2B-DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXE QUEEN BEDDOUBLE • DELUXE QUEEN BEDDBL.DX-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySwiss-BelHotel Harbour Bay
DOUBLE DELUXE QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySwiss-BelHotel Harbour Bay
JUNIOR SUITE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: JSU.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room GRAND DELUXERoom • GRAND DELUXEROO.DX-GD
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- GRAND DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySwiss-BelHotel Harbour Bay
Room GRAND DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- GRAND DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.DX-GD
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin DELUXE KING BEDDouble or Twin • DELUXE KING BEDDBT.DX-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySwiss-BelHotel Harbour Bay
Double or Twin DELUXE KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBT.DX-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room DELUXERoom • DELUXEROO.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySwiss-BelHotel Harbour Bay
Room DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
JUNIOR SUITE WITH DOUBLE BEDJUNIOR SUITE • WITH DOUBLE BEDJSU.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySwiss-BelHotel Harbour Bay
JUNIOR SUITE WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: JSU.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXE NON SMOKINGDOUBLE • DELUXE NON SMOKINGDBL.DX-NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySwiss-BelHotel Harbour Bay
DOUBLE DELUXE NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN DELUXE TWO BEDSTWIN • DELUXE TWO BEDSTWN.2B-DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- DELUXE TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySwiss-BelHotel Harbour Bay
TWIN DELUXE TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- DELUXE TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: TWN.2B-DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
JUNIOR SUITE NON SMOKINGJUNIOR SUITE • NON SMOKINGJSU.NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySwiss-BelHotel Harbour Bay
JUNIOR SUITE NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: JSU.NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
JUNIOR SUITE KING BED NON SMOKINGJUNIOR SUITE • KING BED NON SMOKINGJSU.KG-NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySwiss-BelHotel Harbour Bay
JUNIOR SUITE KING BED NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: JSU.KG-NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySwiss-BelHotel Harbour Bay
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN GRAND DELUXETWIN • GRAND DELUXETWN.DX-GD
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- GRAND DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySwiss-BelHotel Harbour Bay
TWIN GRAND DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- GRAND DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: TWN.DX-GD
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BEDJSU.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySwiss-BelHotel Harbour Bay
JUNIOR SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: JSU.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE PresidentialSUITE • PresidentialSUI.6S
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Presidential
Adult and child limits apply within the room's total guest limit.
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SUITE Presidential
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Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Presidential
Adult and child limits apply within the room's total guest limit.
Room code: SUI.6S
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DOUBLE DELUXE SUPERIORDOUBLE • DELUXE SUPERIORDBL.DX-SU
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Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE SUPERIOR
Adult and child limits apply within the room's total guest limit.
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DOUBLE DELUXE SUPERIOR
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Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-SU
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TWIN SUPERIORTWIN • SUPERIORTWN.SU
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Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- SUPERIOR
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TWIN SUPERIOR
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Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: TWN.SU
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Room EXECUTIVERoom • EXECUTIVEROO.EJ
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Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- EXECUTIVE
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Room EXECUTIVE
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Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.EJ
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DOUBLE DELUXE CITY VIEWDOUBLE • DELUXE CITY VIEWDBL.CV-DX
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Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE CITY VIEW
Adult and child limits apply within the room's total guest limit.
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DOUBLE DELUXE CITY VIEW
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Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE CITY VIEW
Adult and child limits apply within the room's total guest limit.
Room code: DBL.CV-DX
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TWIN DELUXE GARDEN VIEWTWIN • DELUXE GARDEN VIEWTWN.DX-GV
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Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- DELUXE GARDEN VIEW
Adult and child limits apply within the room's total guest limit.
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TWIN DELUXE GARDEN VIEW
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Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- DELUXE GARDEN VIEW
Adult and child limits apply within the room's total guest limit.
Room code: TWN.DX-GV
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Double or Twin GRAND DELUXEDouble or Twin • GRAND DELUXEDBT.DX-GD
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Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- GRAND DELUXE
Adult and child limits apply within the room's total guest limit.
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Double or Twin GRAND DELUXE
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Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- GRAND DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: DBT.DX-GD
Limited room details from hotel
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-
TWIN DELUXE SUPERIORTWIN • DELUXE SUPERIORTWN.DX-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- DELUXE SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
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Check availabilitySwiss-BelHotel Harbour Bay
TWIN DELUXE SUPERIOR
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Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- DELUXE SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: TWN.DX-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE Presidential WITH VIEWSSUITE • Presidential WITH VIEWSSUI.6S-WV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Presidential WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
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Check availabilitySwiss-BelHotel Harbour Bay
SUITE Presidential WITH VIEWS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Presidential WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.6S-WV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXE GARDEN VIEWDOUBLE • DELUXE GARDEN VIEWDBL.DX-GV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE GARDEN VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySwiss-BelHotel Harbour Bay
DOUBLE DELUXE GARDEN VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE GARDEN VIEW
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-GV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE DELUXE QUEEN BEDQUADRUPLE • DELUXE QUEEN BEDQUA.DX-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- DELUXE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
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Check availabilitySwiss-BelHotel Harbour Bay
QUADRUPLE DELUXE QUEEN BED
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Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- DELUXE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: QUA.DX-QN
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Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE STANDARDSUITE • STANDARDSUI.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
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Check availabilitySwiss-BelHotel Harbour Bay
SUITE STANDARD
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Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SUI.ST
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Guest reviews
What other guests saying about Swiss-BelHotel Harbour Bay
100
reviews shown
Michael
Best Hotel in Batam. Ideally located with a 2 minute walk to Harbour Bay. Big clean rooms with comfy beds.
Brekky is good & the dinner menu is ok.
Staff are excellent. They can't do enough to help the hotel guests.
Excellent value for money!
Brekky is good & the dinner menu is ok.
Staff are excellent. They can't do enough to help the hotel guests.
Excellent value for money!
Wing Seng
Nice and value for money hotel. It's proximity to the harbour is a great plus.
Damien
Staff was awesome as always
Damien
Excellent stay as always
Ng
Hotel is old and room aircon is not cool at all. Room temperature only 26 to 28 degrees even you set to 5 degrees C.
Amuthavalli Shanthi
Lovely hotel. Staff were friendly and the food was great.
Md Shahidul
Overall excellent
Farah
Nice and spacious room. Staffs were pleasant and helpful. Will definitely return here. Kids loved the pool!!
Mark
2 night stay
Great hotel which was close to the harbour and walking distance to lots of eating and drinking places. Staff were amazing. Nice pool and gym.
Matt.
Great hotel
Lee
Fantastic Service
Receiving WhatApps from Guest Relation Officer Tesa following up on my trip was a surprised. The text has also reminded me on my ferry booking.
This kind gesture have given me the feeling that the hotel welcome us and also appreciate our stay.
This kind gesture have given me the feeling that the hotel welcome us and also appreciate our stay.
Yong Ann
Had a pleasant stay here. Location was very near to harbour bay ferry terminal (walking distance). Check-in was swift. Prior to our arrival, I received a message on WhatsApp from concierge if there’s anything they can assist (tip top service). Room was nicely done up as per our remark. Room nice and clean, spacious. We love the overall experience.
This is a very quiet area, away from the main road and we personally find it to be very peaceful. Also, they have quite a number of convenience stalls nearby 24/7. They also have 24/7 massage service if you’ll like a good rub. Price is also very affordable!
Lastly, I’d like to thank Tesa, Salma, Jaka and Agung for their great hospitality! Not forgetting the male housekeeper at L4 for helping with our request too!
Thank you!!
This is a very quiet area, away from the main road and we personally find it to be very peaceful. Also, they have quite a number of convenience stalls nearby 24/7. They also have 24/7 massage service if you’ll like a good rub. Price is also very affordable!
Lastly, I’d like to thank Tesa, Salma, Jaka and Agung for their great hospitality! Not forgetting the male housekeeper at L4 for helping with our request too!
Thank you!!
Christian
Grand Deluxe room is comfortable with a nice bath tub, be sure to bring your bath fizzy or bubbler
ang
walking distance near to ferry terminal
????
Overall it was a pleasant stay. The bed was comfortable and cleanliness was tip top condition. Less than 5 min walk from harbourbay ferry center. There is a 24hrs Spa which the price was reasonable. The hot water seem to be inconsistent, after you fill water for your bathtub, the water will not be hot for your shower. Another occurrence was that there was a power failure and my family and Myself were trap in the lift for about 1minute. The Front Office Manager personally text myself and apologies for the incident. Great customer service but hope it wont happen again as it could be scary for a complete darkness for my young kid.
Natalie
We chose to stay here in the Presidential Suite during our short getaway to celebrate my husband’s birthday. We were very pleased with the high level of attention to detail shown by Maya and her team. She made sure our check in process was seamless, and even prepared the room with a surprise for my husband, complemented with a personal note from the hotel team. The room itself was huge, with two toilets, of which one had an area to shower as well. There was a dining room, living area and the bedroom. The bedroom was large enough for a king sized bed and an extra rollaway bed we requested for. The bedroom also had a walk in wardrobe. While the hotel is not the newest, the property itself is clean enough for a short getaway and we look forward to staying in the newly renovated hotel the next time we visit Batam. It is easy to get transport from the hotel to the big malls. It is walking distance from Harbour Bay Ferry Terminal, and to awesome seafood joints like Wey Wey Seafood and Baycity Seafood. It was worth it traveling to Batam and trying out staying in the big suite!
Teo
Excellent Service
Amazing hotel staff. Excellent service. Hotel staff message via whatsapp to check your needs time to time. Will come back soon.
Wee Peng
Service, food and rooms are good but not much sound proof, other tenant open and closed door can hear
Mardiana
The hotel is very well maintain and is very nearby to many facilities and shops
ricky
Good buffet
Very close to ferry terminal and the buffet was good to my taste
Damien
Always a good stay at Swissbel harbour bay
Imelda
Awesome
Christian
Nice stay with tub to soak at NYE, however, too little space for the restaurant and they clearly need to expand
Nancy
All overall should be good
Verified traveler
Nice stay
The staff are warm and made one feel welcomed. They provided prompt service, for example, they were fast when we asked for extra pillow. Moreover, the hotel location is within walking distance from the ferry terminal.
The downside is that the water pressure seemed inconsistent and appeared slightly weak, especially for shower. It would be great if the room carpet is being vacuumed during room cleaning.
The downside is that the water pressure seemed inconsistent and appeared slightly weak, especially for shower. It would be great if the room carpet is being vacuumed during room cleaning.
Damien
Good
Damien
Great service and staff. Clean location, close to ferry terminal
KAI YUN KATE
Nil
Pierre-Luc
Best hôtel in Batam by far! Excellent service and clean !
Azmi
I like aboutvthe hospitality of the staff and the hotel is close to the ferry terminal for my transit on business. Thank you.
Dezmun
Should upgrade with smart TV
JANE ENGPING
Clean and big. Staff are friendly and polite.
Subramaniam
Very accessible. Great for a weekend getaway!
Wayne
Walkable from Ferry service, clean and tidy with large rooms. While hotel is extending and construction taking place it did not impinge on our stay. Breakfast included was a very large selection of food options. Taxis' and Grab transport was close
Nur Elissa
Breakfast buffet can be improved. Cleaniness wise, average but better than majority of the hotels in Batam.
Hong Hwee
The staff were very helpful. It’s a very pleasure experience.
HARIKRISHNAN
Nice stay
Nice hotel to stay. Walking distance to the harbour and seafood restaurants and night clubs. Hotel is clean and comfortable. Many choices for breakfast.
Melvyn
Overview of hotel facilities and staff
All staff are friendly, room well maintained including cleanliness . Good facilities provide
Nicholas
Hi,
Overall the hotel was fantastic is just the bed very itchy and the bedsheet very rough and uncomfortable to sleep in and the air in the room was very dry ,my wife and I have an uncomfortable breathing and cough.
Overall the hotel was fantastic is just the bed very itchy and the bedsheet very rough and uncomfortable to sleep in and the air in the room was very dry ,my wife and I have an uncomfortable breathing and cough.
Zuri
Check in and out processes are fast and smooth. Room is clean and spacious. Hotel is just a walking distance to restaurants, spa and wellness centres and convenience stores.Suitable for a short getaway and if want to stay nearby the Habour Bay ferry terminal.
SING SHI
Always a pleasure to be staying here, everything is wonderful. Especially the staff, always smiling, always welcoming.
KWEK
Opposite hotel, massage available and around the area there are dinning options.
Ee Chieng
best hotel at harbour bay
conveniently located near harbour bay ferry terminal.
with lots of dining options and amenities around.
lots of people strolling and jogging during evening.
room is spacious, clean and quiet.
stuff is very polite and customer orientated.
conveniently located near harbour bay ferry terminal.
with lots of dining options and amenities around.
lots of people strolling and jogging during evening.
room is spacious, clean and quiet.
stuff is very polite and customer orientated.
Xiaoqing
location is very convenient
Meau Chean
All the staff with smiling face
Mohd
Very near to the ferry terminal
Ee Chieng
good location, convenient. nearby harbor bay terminal. breakfast is good.
Michael
Good room comfy bed
Verified traveler
its a pleasant stay.
Mohd Suraimi
The first time check in was terrible.
The male staff only mentioned to signed in. Thats it. Making me to wait for more than 15 mins as the president suite was not ready at 1600hrs. Plus, never even apologies for the wait.
He didn't even bother to mentioned to me that i have to wait longer than 15 ins as it was not ready.
Then hot tub water was not even hot.
There was no benefit for customer even to take president suite.
No late check out or any complementary gifts during my stay.
Mentioned to the same front desk staff during check out on my stay. The staff didn't even bother, as per review mentioned all staff were well versed in english.
Regret on my stay at this hotel. Dont wish to come again with the awful hospitality.
The male staff only mentioned to signed in. Thats it. Making me to wait for more than 15 mins as the president suite was not ready at 1600hrs. Plus, never even apologies for the wait.
He didn't even bother to mentioned to me that i have to wait longer than 15 ins as it was not ready.
Then hot tub water was not even hot.
There was no benefit for customer even to take president suite.
No late check out or any complementary gifts during my stay.
Mentioned to the same front desk staff during check out on my stay. The staff didn't even bother, as per review mentioned all staff were well versed in english.
Regret on my stay at this hotel. Dont wish to come again with the awful hospitality.
Celine
Good location near to Harbour bay. Hotel is quite old which needs to be upgrade soon. Breakfast buffet spread need to be improved with more choices.
Wee Siong
Excellent Front Desk!
I was not feeling well during check in. The front desk staff Dika recommended a hospital and arranged free transport to send me there. He even offered to help us changed our ferry tickets to ensure I can go back to Singapore for emergency treatment. He helped me a lot within a short period of time! Impressed with his service. Thank you.👍
Harish
Overall was amazing
Sarjune
Great place near the ferry terminal.
Yasin
The surrounding of the hotel did not feel very safe. Also, some stains on the walls in the hotel room caught my eye, making it feel like an old building.
Verified traveler
Benefits for regular guests
Hotel should reward regular guests.
Eg cheaper rate, simplified checkin processes, discounted massage, etc
Eg cheaper rate, simplified checkin processes, discounted massage, etc
Damond
Good but can be better
Air con not as cold as before. Centralised control aircon cannot be adjusted in the room.
Need to request for the mini fridge separately.
Need to request for the mini fridge separately.
KIAT SIA
Cleanliness of bathroom can be improved.
Shahirwan
Nice and friendly staff
Eve
Nice hotel. There's nice massage within the hotel too
Peaceful environment...
Peaceful environment...
Samsidah
Cleaniness was my priority. And your hotel is very clean. Even the lobby toilet is so clean n nice. Service was very good.
Probably could improve on the swimming pool area.
Probably could improve on the swimming pool area.
Matt
Close to the ferry terminal and a short ride to bars and restaurants
Verified traveler
Location is excellent and everything is within walking distance
Verified traveler
Terrible and rude staff in the front office. Not helpful at all and they washed their hands off since the booking was not done directly with them. This was for me to modify my stay dates
Verified traveler
Staff was really helpfull. Lots of food varieties amd yummy. Room was really beautiful. So much space.
But the pool was not cleaned. Dont get fooled withpool photos. That pool is not there now.
But the pool was not cleaned. Dont get fooled withpool photos. That pool is not there now.
Ser Mian
5 min walk to harbourbay ferry terminal. Breakfast spread was good.
Evelyn
It is situated near the Harbourbay Ferry Terminah.
Service staff was acceptable although they could have been more approachable and serve with more smiles. Room was clean although they could have check on the room we book as the toilet flush wasn't working well when we check-in but it was retified. Replenish of items at the breakfast buffet could have been more pro-active especially with the coffee bean machine near the middle section.
Service staff was acceptable although they could have been more approachable and serve with more smiles. Room was clean although they could have check on the room we book as the toilet flush wasn't working well when we check-in but it was retified. Replenish of items at the breakfast buffet could have been more pro-active especially with the coffee bean machine near the middle section.
Verified traveler
Great stay. Would come back again. Close to where I wanted to go. Close to the ferry terminal. Good entertainment.
Chee Kwan
Nice hotel
We had 3 rooms for the 6 of us. The hotel lobby and check in service was great. Rooms are comfortable and aircon is cold.
Geoff
Hotel was close to the ferry boat and seafood restaurants and only a $3 cab ride to the local shopping mals. Beware if the hotel asks for a deposit at check in. If you place it onto your credit card it goes down as a charge and not as a holding fee.
nor aza
extended stay in batam. stay was great aside frm the ac issue where the
Verified traveler
great stay
stayed here each time came to batam. everything was great frm check in to check out. except the ac, ac was hot, turns out filter was dirty.
JINYOUNG
So nice
Everything was so great, especially the friendly and kind staffs always welcoming us with smile and help. That's why I always stay at this hotel whenever I visit Batam, Indonesia :)
Verified traveler
Good stay
Not Grab/Gojek friendly. Their in-house taxi is very expensive. Breakfast spread can be improved. Overall is good to stay.
Verified traveler
Great Stay!! Close to a lot of attractions. Would come back to this hotel again.
Verified traveler
Really nothing much around the hotel beside being close to the custom.
KOH
Conveniently located. I especially love the continental breakfast the hotel serves.. food are hot and choices are plenty. Service staffs are courteous. Not forgetting the room services staff too. I was inform by the front desk staff when i checkout on 18th September at 1335hrs, that the room service staff notice a sweater and mobile phone charger inside the room. I was suprised by the room service staff honestly.. as i was in a rush, i did not take notice of the staff name, but i hope the hotel will reward him for his honestly. For sure, i will check into swiss-belhotel in the near future and i definitely recommed the hotel to my friends...
Wina
Everything was perfect except a long screw found on the carpet when we first check-in. Luckily, we didn't step on it.
Melissa
the checkin was dis-satisfactory despite special requests made earlier.
the reception staff's level of understanding was below satisfactory
the reception staff's level of understanding was below satisfactory
Verified traveler
Bathtub leaks, water pressure is low and fridge should have a normal door, not a glass door.
Verified traveler
how come you cannot order taxi from outside hotel
I was on business trip in Batam.
I wonder why they restrict on taxi ordering from local online taxi?
I wonder why they restrict on taxi ordering from local online taxi?
Verified traveler
Good Stay
Room was clean and comfy. Staff was friendly and helpful. Very convenient as near the ferry terminal. Breakfast was ok.
Nur Natasha
Amazing hotel
Amazing location and the rooms were well kept! Will return again soon.
Kit
Surprise 5min shoulder massage to welcome guests. Pls continue to hv tis if possible. Red shirt discount for Sat nite buffet was great idea.
Verified traveler
This property is quite of age. The toilet bathroom is not well wash. Towel a little old. Lights too dim for working. Working desk light has intermittent problem and bar fridge is not cold and take a long time to cool the drinks
whatever
Room is clean and well maintained. However, noise from next room is audible. Staff service is overall just OK.
Verified traveler
Large rooms and nice and clean, on the downside there was no ATM closeby.
Samantha
The hotel is totally different from the pictures taken and it was too old and condition is poor. water pressure is terrible and we could not take a proper shower at all.
Verified traveler
The hotel is walking distance to the harbour bay ferry terminal. Breakfast buffet was great they had a variety of food. Room was spacious and clean. Enjoyed the massage at grand Odiseus fitness and spa.
Verified traveler
Room was generally clean with nice bay view but noise from the 3rd floor night club was overbearing! Due to Poor sound proofing of room, my whole family was disturbed the entire night, couldn’t get decent night of rest.
Limited choices at Buffet dinner , almost all food ran out when we arrive at 7:30pm( buffet timing was 6:30-10pm). Food Replenishment was very slow and not for all type.
Limited choices at Buffet dinner , almost all food ran out when we arrive at 7:30pm( buffet timing was 6:30-10pm). Food Replenishment was very slow and not for all type.
Dalmzw
Other than the water pressure from the shower goes 15 seconds Super strong and 10 seconds normal.. all is good
Verified traveler
Walking distance fr harbour bay. Nx door hv supermkt & opp hv cafe.
The in house massage is great better than those massage parlours.
The in house massage is great better than those massage parlours.
Verified traveler
Very accessible and convenient location from ferry terminal. Rooms are spacious and clean.
Aisha
Breakfast spread is good... staff is very friendly and helpful..
Kian Tiong
Nice and Cosy hotel
Nice and clean hotel. Service was efficient too.
Will be even better if hotel can provide shuttle service to the nearby malls.
Will be even better if hotel can provide shuttle service to the nearby malls.
wayne
try somewhere else
donna had not been changed and someone had blown nose on it, disgusting. towels had a bad smell as did the room, terrible breakfast, dont allow grab to do pickups.
not goog value for price charged.
not goog value for price charged.
Verified traveler
nice place and near to ferry terminal. staff very accomodating.
Verified traveler
Great location, within walking distance to a cinema, supermarket, Nasi Padang place, seafood restaurants and also to the Harbour bay ferry terminal. Air con is very cold though.
Renee Angeline
This is my 2nd time stay, I believe I will go back to this hotel if I go batam again.
ARC
Acceptable stay. A bit dated but clean. Good for 1 night.
Location & surroundings
Swiss-BelHotel Harbour Bay
Harbourbay Complex Jln Duyung Sei Jodoh, Batam, Indonesia
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Swiss-BelHotel Harbour Bay
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