Name: Kirirom Crystal Hotel
Address: No 22Ab Street 143 Veal Vong District Khan 7 Makra, Phnom Penh, 12302, KH

6/10

Pleasant

19 Nov 2023

Peter

It’s very nice, convenience stores and transportation.

Leisure Family

8/10

Excellent

15 May 2023

Dane

Happy with my stay. Check in was easy and staff was nice. The hotel facilities are a bit run down, but the rooms were clean and quiet. The price for the room was very good though.

Business_and_leisure Self

6/10

Pleasant

15 Feb 2023

Patrick

Staff friendly but shortage of English language skills. No restaurant as advertised. No booking as advertised.Comfortable bed. Kettle supplied but no tea or coffee

Leisure Partner

6/10

Pleasant

20 Dec 2019

Verified traveler

Location was good. Night staff was really helpful, the morning staff not so much. Breakfast: typical Cambodian breakfast. My room wasn’t clean. There was rubbish in the bin/bedside table/wardrobe. Not a lot, but there shouldn’t be any.

Leisure Family

4/10

Poor

01 Aug 2019

Tamara

I wouldnt let my animals stay at this hotel.

The front desk people are amazing. This hotel is gross. The room had so many bugs in it. We left the next day. They say there is breakfast and hotel pick. Neither are available. They say they have a restaurant it wasn’t open the whole stay. They have a drink mein in the room. Couldn’t order drinks. They don’t have a drink service????

Friends

4/10

Poor

26 Nov 2018

Cambodia-Travel

Located on small street and literally no parking. Hotel is not clean, a lot of ants, bathroom fan not working, no hot water, bad breakfast, wash sink water not going down the pipe properly, too many tour people come in buses from VN and China very dirty people and noisy. Changed room 2 times during 6 nights stay

Business_and_leisure Self

6/10

Pleasant

17 Mar 2017

Verified traveler

Room ok, breakfast poor

Our room was fine- clean, good AC, plenty of hot water.
The location was not great. It's a bit far from the Royal Palace.
The breakfast was very poor. Cold, Asian items only. The restaurant on the top floor was dirty.

Partner

6/10

Pleasant

06 Feb 2017

Naomi

Nearly great

This hotel was ok for the price but a few small things added up to annoy us into leaving. The room was beautifully cleaned and the staff were lovely but the pillow was very fat and the was no other pillow type available so in the end we had to put the throw cushions into the pillowcase and use that. The bed was hard (as all beds in Asia seem to be) so that wasn't an issue but there was a ridge that could be felt and it was hard to get comfortable. There was also an issue with the hot water as it never got hotter than lukewarm. I know these are small things but in our case they added up. Overall the hotel was clean and a great price it could have just done with a few adjustments.

Partner

10/10

Exceptional

29 Jan 2015

Verified traveler

Not a very nice area

Not a very nice area but value wise it was top class,big clean rooms,beds made everyday and what always helps is friendly staff who were always polite and helpful :)

8/10

Excellent

11 Jan 2015

Verified traveler

Super Friendly

On our first night we went up to the roof top restaurant/bar for dinner and they were having their work Christmas party. We were invited to join and overloaded with food and beers. They staff were extremely kind and helpful.

6/10

Pleasant

07 Jan 2015

Julie

Disappointing

Not happy with the hotel at all, the first room was smelly and dirty and the sheets were stained and had clearly not changed. The safe did not work and the shower flooded the bathroom. They did change our room to a better one but I still had issues with cleanliness. We asked one man on reception where would be a good place to eat (it was dark when we arrived) and he said just follow everyone else! The chef was a lovely guy but the breakfast choice was horrendous when we arrived at 9am, and the tables were dirty, there was also a long dark hair on one of the spoon holders (yuk). The area is not for tourists so add frequent Tuk Tuk rides onto your expenses, at least a 25 minute walk from waterfront. Could be so much better as the rooms are large and light with good sized bathrooms, very disappointing.

Partner

8/10

Excellent

02 Jan 2015

Verified traveler

value for money

helpful staff. they even kept my phone charger!

Family

10/10

Exceptional

04 Nov 2014

Paul

Delightful stay

Excellent hotel although located away from the main restaurants. Room was always kept in a very tidy state. Staff were always friendly. Two bottles of free water were always appreciated. Would recommend.

6/10

Pleasant

19 Sep 2014

Mary

Budget Hotel

It's a budget hotel which offers a decent room, but my family wasn't too happy here compared to other places we stayed at. The pros of this hotel include a great location to nearby sights by tuk tuk. The room itself looks nice and there is a free breakfast on the 13th floor, which has a stunning view. There is air conditioning, a TV, fridge, and a comfortable bed. The cons (for us) included a stained comforter which looked like someone stepped on it with a dirty shoe, tons of ants, and no hot water during our last couple of days. The breakfast is limited. Also, there's a tuk tuk driver that frequents the hotel for customers, which we were scammed by. Since he seemed connected to the bell boy, we felt worried about our stuff. We did meet another driver outside the hotel who made us feel much better though ... If you are on a budget, this is a decent hotel to stay at because it has all you need. It is nice in many ways especially for the price. However, for us, it just didn't feel as friendly/clean/comfortable as other hotels based on our stay. Although many people do seem to like it ...

2/10

Poor

20 Jan 2020

RealeClaudio

Terribile sono stato costretto andare via il giorno 18 gennaio pur avendo pagato fino il giorno 19 gennaio di cui chiedo il rimborso ad espedia. A causa di avvelenamento a colazione ci fornivano il latte scaduto ci siamo accorti dopo essere stati male con sintomi di avvelenamento. Il di sequente Controllavo la data di scadenza latte riportava la data di settembre 2019 a causa avvelenamento da cibo chiedo rimborso giorno non goduto Claudio Reale

Leisure Family

4/10

Poor

26 Aug 2019

chikabow

毎日ゴキブリが出る。ベッドに乗っかって来る。
朝食が不味い、一切フルーツが出ない。
Wi-Fiが部屋では死んでる。
中国人が大挙して来るのだが、夜の11時、朝の５時過ぎにバスでやって来てやかましい。
今迄、プノンペンで４つのホテルに泊まったが一番高く、最低なホテル。
エクスペディアで提携しないで欲しい、信頼を失うと思います。

Leisure Self

4/10

Poor

28 Apr 2019

Verified traveler

ホテルの隣がゴミ捨て場であり、カンボジアの方は日本のように週に何回も回収に来ないせいか、部屋にゴキブリが、毎日這いずりまわって、退治の日々でした。
部屋自体とスタッフの対応は悪くないてす。
ですが、ゴキブリをなんとかしないとリピーターは来ないと思います。

Business Self

8/10

Excellent

06 Sep 2015

Sunghyun

전체적으로 무난

무난 위치도 무난
우선 씨엠립에서 야간버스로 프놈펜도착
1달러로내도 호텔로 6시쯤 도착
당연하게 이른체크인해주고
하루 늦게 잘못 예얃했는데
날짜 바꿔주고 야간 남자 근무자
너무 좋았다. 아침에 여자는
피부도 너무 안좋고 별로였다.
10달러로 킬링 필드 왕복 다녀오고
리버사이드 내려달라고 해서
저녁먹고 놀다가 2달러로 호텔 돌아왔고.
오전에 걸어서 시티몰 다녀오고ㅎ.나쁘지 않았다. 단점은 에레베이터 하나였고
식당 꼭대기라 힘들었는디
조식이훌륭했다.

Partner

8/10

Excellent

22 Jun 2015

Somrak

スタッフは親切。設備と朝食は普通

スタッフは柔軟な対応で、要望を聞いてくれました。上層階のWiFiは少し不安定でした。

朝食は３日ともほぼ同じでしたが、眺望のよいルーフトップで、とても気持ちがよかったです。

8/10

Excellent

10 Mar 2015

Ninel

Хороший отель, но такие завтраки надо отменить

Добротная мебель, уютно, чисто. Однако, в оба окна - вид на стройки, шумновато. Вокруг много отличных ресторанов. Очень доброжелательный стаф- позволили \"пересидеть\" после чек аута до самолета более часа. Отвратительные завтраки - после группы китайцев нашей семье достались 3 ложки риса.

Family