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Clark Imperial Hotel
Pampanga · Philippines
149 22Nd St Josefa Subd Malabanias Angeles City PaView location
7.6/10Very good360 Reviews
Cleanliness7.6/10 7.6
Service8.2/10 8.2
Comfort7.4/10 7.4
Condition7.0/10 7.0
Location8.2/10 8.2
Neighborhood7.6/10 7.6
Amenities7.0/10 7.0
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Clark Imperial Hotel
Set in a prime location of Angeles / Clark, Clark Imperial Hotel puts everything the city has to offer just outside your doorstep. The property features a wide range of facilities to make your stay a pleasant experience.
Free Wi-Fi in all rooms, 24-hour front desk, 24-hour room service, Wi-Fi in public areas, car park are there for guest's enjoyment. Some of the well-appointed guestrooms feature internet access – wireless, internet access – wireless (complimentary), air conditioning, wake-up service, desk.
Recuperate from a full day of sightseeing in the comfort of your room or take advantage of the hotel's recreational facilities, including golf course (within 3 km), massage. Discover all Angeles / Clark has to offer by making Clark Imperial Hotel your base.
Show less
Located in Angeles City (Balibago), Clark Imperial Hotel Angeles City is within a 10-minute walk of Walking Street and Clark Freeport Zone. This hotel is 0.5 mi (0.8 km) from SM City Clark and 0.7 mi (1.1 km) from Air Force City Park.
Make yourself at home in one of the 60 air-conditioned guestrooms. Complimentary wired internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
Featured amenities include a computer station, a 24-hour front desk, and an elevator. A roundtrip airport shuttle is provided for a surcharge (available on request), and limited parking is available onsite.
Popular amenities
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Spa
Entertainment
Smoking areas
Check-in and check-out
Check-in from
2:00 PM
Check-in until
anytime
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
No cribs (infant beds) available
Professional property host/manager
Pets not allowed
Service animals not allowed
Cleaning and safety
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- No pets and no service animals are allowed at this property.
-
Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. If driving, please contact this property in advance for more information (e.g., directions). Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher
-
Minimal age
18
-
Optional fees
- Fee for local cuisine breakfast: approximately PHP 300 for adults and PHP 300 for children
- Airport shuttle fee: PHP 500 per vehicle (one-way, maximum occupancy 8)
- Airport shuttle fee per child: PHP 500 (one-way)
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: PHP 1400.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
Korean
English
Nearby attractions
Bayanihan Park
0.4 km / 0.3 mi
Salakot Arch
0.5 km / 0.3 mi
Walking Street
0.5 km / 0.3 mi
Clark Freeport Zone
0.6 km / 0.4 mi
SM City Clark
0.8 km / 0.5 mi
Air Force City Park
1.1 km / 0.7 mi
Stotsenberg Park
1.3 km / 0.8 mi
Casino Filipino
1.4 km / 0.9 mi
Clark Veterans Cemetery
1.5 km / 0.9 mi
Apu Chapel
3.7 km / 2.3 mi
MarQuee Mall
3.8 km / 2.3 mi
Jenra Grand Mall
4.2 km / 2.6 mi
Nepo Mall
4.3 km / 2.7 mi
Santo Rosario Church
4.6 km / 2.8 mi
Old Pamintuan Residence
4.6 km / 2.9 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 62
- hotel
- Car parkExtra charge
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fiExtra charge
- Car hireExtra charge
- Airport ShuttleExtra charge
- Room serviceExtra charge
- Laundry serviceExtra charge
- 24-hour securityExtra charge
Show 17 more facilities & services
- Smoke detector
- Hotel safeExtra charge
- Currency exchange facilitiesExtra charge
- Lift accessExtra charge
- Newspapers
- Luggage roomExtra charge
- Clothes dryer
- Towels and bed linenExtra charge
- Café
- BarExtra charge
- Restaurant
- Smoking areaExtra charge
- TV lounge
- MassageExtra charge
- Non-smoking establishment
- Minimum check-in age: 18
- Golf practice facilityExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
Double or Twin EXECUTIVEDouble or Twin • EXECUTIVEDBT.EJ
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityClark Imperial Hotel
Double or Twin EXECUTIVE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Room code: DBT.EJ
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE DELUXE QUEEN BEDSUITE • DELUXE QUEEN BEDSUI.DX-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- DELUXE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityClark Imperial Hotel
SUITE DELUXE QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- DELUXE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.DX-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE EXECUTIVE QUEEN BEDDOUBLE • EXECUTIVE QUEEN BEDDBL.EJ-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- EXECUTIVE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityClark Imperial Hotel
DOUBLE EXECUTIVE QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- EXECUTIVE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.EJ-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityClark Imperial Hotel
SUITE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO QUEEN SIZE BEDSTUDIO • QUEEN SIZE BEDSTU.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityClark Imperial Hotel
STUDIO QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: STU.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin DELUXE QUEEN BEDDouble or Twin • DELUXE QUEEN BEDDBT.DX-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- DELUXE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityClark Imperial Hotel
Double or Twin DELUXE QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- DELUXE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: DBT.DX-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO DELUXE QUEEN BEDSTUDIO • DELUXE QUEEN BEDSTU.DX-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- DELUXE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityClark Imperial Hotel
STUDIO DELUXE QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- DELUXE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: STU.DX-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXE QUEEN BEDDOUBLE • DELUXE QUEEN BEDDBL.DX-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityClark Imperial Hotel
DOUBLE DELUXE QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Clark Imperial Hotel
100
reviews shown
scott
The drivers were great
LEE
near checkpoint and walking street
Sabin
Ok hotel
Jung
The hotel staff are excellent and they are really professional. The property itself is ok but the water system is horrible. I had to buy drinking water to wash my teeth and wash my hair because the water system was so dirty. I turned the water running for more than 10hrs and the water was still yellow. Hopefully they can fix that for future customers. If the water issue is fixed i would stay again but for now, I would not come back to the hotel because clean water is essential for hygiene.
Mark Jester
Everything was seamless
Roger
,
Neal
Breakfast was ok for the price, which was included in price.
Susana
It’s dirty and old. I didn’t feel safe about the location so I checked out the next day for my 10 nights stay. It’s non refundable since it’s an expedia package. Be warned
Ian
Rooms were clean and comfortable.
Staff were very polite
Staff were very polite
Craig
Old
Richard
Location is amazing close to the bus station and walking street .Room is adequate and staff are friendly
Erick
Rooms were not clean
Erick
Staff was excellent
Jesse
yes room clean, bed comfortable. great value for short term stay
Ross
Excellent
alexandru
good deal
Reyna
AC ok
Shops nearby ok
Shops nearby ok
victor
The staff is always pleasant and it's very comfortable
Ivan Angel De Jesus
Shower room could use a remodel or up date
John
Cold shower. Poor tv reception. Limited channels. Poor check in. Room was ready but made me till 2 or charge me. It was only 2 hours
Ivan Angel De Jesus
Is good quiet location
Lance
For the price, you can’t find a better hotel
Eva
Very nice Hotel for the price. The staff were very friendly and the property was very clean.
Andrew
Room is big and good.
Shower had cold water for two days, ask on 2nd morning if could use another room for a shower and was met with a firm no as that would involve more house keeping. Irony is my room never got cleaned once while I stayed. Turns out I had to run the water for ten minutes before it became warm.
It’s cheap and good value for money the building itself is good. So I’d probrably stay again was just angry that they wouldn’t let me change room to shower so I had to bathe using hot water from a kettle
Got charged for using a razor and ear buds… never been to a hotel where this wasn’t a free item. No big deal
Shower had cold water for two days, ask on 2nd morning if could use another room for a shower and was met with a firm no as that would involve more house keeping. Irony is my room never got cleaned once while I stayed. Turns out I had to run the water for ten minutes before it became warm.
It’s cheap and good value for money the building itself is good. So I’d probrably stay again was just angry that they wouldn’t let me change room to shower so I had to bathe using hot water from a kettle
Got charged for using a razor and ear buds… never been to a hotel where this wasn’t a free item. No big deal
Eva
I really like this hotel
Ivan Angel De Jesus
Good secluded area.
Ivan Angel De Jesus
Nice safe location
Ivan Angel De Jesus
Pretty quiet area.
Ivan Angel De Jesus
Centrally located.
Ivan Angel De Jesus
Good collection. Competitive pricing
Ivan Angel De Jesus
Is a good place to stay. Competitive pricing
Ivan Angel De Jesus
Is a quiet location close to SM and other areas
Ivan Angel De Jesus
Good location. Good pricing
Ivan Angel De Jesus
Elevator was down due to maintenance. Hoping they will fix it soon.
Ivan Angel De Jesus
Is a good location, closer to all the good areas there
Sabin
Great stay!
Ivan Angel De Jesus
A nice hotel. Close to SM Clark
Sabin
Affordable hotel and staff are professionals.
Craig
Good hotel ..friendly staff..outside security staff very helpful
Robert
Great and convenient
Great place to stay. Convenient location. Lots to do. Restaurant was excellent. Staff very friendly and helpful. Close to casino and walking street. Parking was tight but i always had a spot. Only complaint i have is laundry services. They are offered bit i feel like my laundry wasnt clean. I even had a couple shirts come back still smell like the cologne i wear so i feel like they just took it and folded it and gave it back. There are other laundry services close so thats what i ended up doing. Other than that everything else was great. I will be coming back for my next trip.
Ivan Angel De Jesus
Is a good place for the price. Close to SM
Souza Terence John
Like: The staff was fantastic! Easy access to all areas.
Dislike: Need more lights at the back while going out to main street coz when you are coming back to the hotel, it's not safe.
Dislike: Need more lights at the back while going out to main street coz when you are coming back to the hotel, it's not safe.
Kenya
This hotel met my needs while visiting the Philippines for a short time. The hotel was close to the mall and the walking street. I should have gotten a bigger room. My room felt a little cramped. The breakfast was decent but menu could use more food options for breakfast.
Robert
Gret location
Great hotel! Great location
Robert
Great
It was overall a great stay!
Dr Aditya
Great
Michal
A bit old, but comparable to price. Nice and helpful staff. very good location, close to nightlife streets, but not noizy on the night. Recommend it for short overnight, for budget tourist etc.
Verified traveler
You need to pay for everything like shampoo, toothpaste, toothbrush, slippers, etc. Thats insane. This is the only hotel that i needed to pay for those stuff. The hotel itself looks fancy but its not friendly. Cheap hotels are more convenient because they provide everything
Ma G
Very clean
Verified traveler
Very nice
Tired this hotel as my usual place was fully booked. Really good: great location; quiet and very reasonsble. The highlights for me was the brand new air conditioning unit and the shower which was very powerful. I think this will now be my new usual hotel!
froilan
Staff make mistakes on details specially when they’re telling us we need to get discharge . When I extended my stay for another day.
Ivan Angel De Jesus
Is nice and quiet area. Walking distance to many places of interest. Best to ride a trike or grab at late evening for safety
Benedicta
Good location
Matt
Great hotel , stayed here twice now and can say with out a doubt will stay here again. The cost to what is offered is un beatable. Buy the breakfast option is you stay.
Ivan Angel De Jesus
Nice quiet place. Yet close enough to everything
Matt
for its cost this is a hidden jem stay. Staff very helpful. went above and beyond to make stay comfortable. they care for their guest. would recommed to anyone.
Sixto Jr
Very narrow street but accessible. Limited parking but there is someone to help. Quiet, Staffs are very helpful it’s recommendable to someone who wants to save some money. Affordable accommodation.
Ivan Angel De Jesus
Is a good option if you like nice and quiet place.
Hyun Pil
Good price and good condition
Joseph Bernard
Great Hotel
Great hotel. Great Service, clean rooms and friendly staff were what we experienced at Clark Imperial. Definitely the hotel of my choice when I'm in Angeles
mark
Good
Benedicta
Convenient to walk to Mall and restaurants
Raymond
Great location and price.only con was the room was a smoking room and was smelly , housekeeping had no equipment to remove the smell to my satisfaction.
mark
Good
Scott
Friendly staff , decent location and good price
Steven
I'd like say thank you to all the staff and see you August 10th
Andrew
The location is right in the heart of Angeles, so it's nice for couples. There are some less than desirable businesses nearby, but that's to be expected. The shower had a massive leak that would flood the bathroom if you weren't careful. All in all, good for the price.
John
Hotel has excellent staff, always helpful and friendly. It is placed in a good location and surprisingly very quiet.
Peter t h
Very Good
Raynold
Nice clean hotel but room was smelling of smoke
De
Disappointing
The bed was crafted during the WW2 era, I do not think it could have been harder to sleep on if I had tried. The TV was old, no HDMI connection. It only had local channels. I could hear everything coming from the hallway. Only the most basic amenities were available, and the rest cost a fee to use. The sun woke me up every morning because the window shades were thin. There was only one closet and it was small, there was no space to fit my suitcase so I never unpacked. The AC and the mini ref were loud.
There was good space in the room, there was usable furniture for sitting and eating. The front desk staff was positive and responsive. The pillows were soft and nice to sleep on. The location is very close to Walking Street, its about a 5 min walk. Restaurants, 7/11 and pharm are close.
There was good space in the room, there was usable furniture for sitting and eating. The front desk staff was positive and responsive. The pillows were soft and nice to sleep on. The location is very close to Walking Street, its about a 5 min walk. Restaurants, 7/11 and pharm are close.
Lynn
Staff were great but area is hard to navigate. Overall ok for couple of days stay.
Leslie Jose
Convenient
Abegail
Fairly good
It was good. Place could use better lighting especially in the toilet. Everything’s for sale. No free bedroom slippers for customers. Fairly good stay
Verified traveler
Friendly staff, spacious room
Spacious room but quite old. Wifi was not functioning during my stay as maintenance was going on. Overall, not bad for its price.
Tareq
Small rooms and small towels
It was acceptable
But the rooms were so small and the toilet and towels are small
But the rooms were so small and the toilet and towels are small
Terence
Like-location is convinient.
Dislike--staff not frendly, maybe I looked local so there's no smiling faces. Room- very small. Toilet-need to replace shower & sink. Cupboard not big enough, safe not working, bed squeky sounds, TV only 2-4 channels.
Dislike--staff not frendly, maybe I looked local so there's no smiling faces. Room- very small. Toilet-need to replace shower & sink. Cupboard not big enough, safe not working, bed squeky sounds, TV only 2-4 channels.
Verified traveler
Staff were very helpful and friendly.Hotel is in an ideal location close to all the nightlife and main shopping mall. A minor criticism would have been on those rainy days a better Tv cable service would have been appreciated , currently they only have several local channels.
Richard
Location is good
Patrick
Another good stay!
Excellent staff room is cleaned quickly! Everything was good!
Verified traveler
Clean and comfortable and price.
Natalia
the tricycle in Angeles, the Phillipines..
I was looking for a quite place where I could experience Clark, the food in the hotel and service was excellent, very accommodating. the room was clean, quiet, felt safe, slept like a log.
MA VICTORIA
Please, fix your toilet
The staffs are all very polite, helpful and friendly.
The only concern I had was there are times that the bathroom smells sewer and the toilet seat is not the right size dor the toilet bowl. Smells bad and I had to put air freshner in our room. Stayed there for 6days.
The only concern I had was there are times that the bathroom smells sewer and the toilet seat is not the right size dor the toilet bowl. Smells bad and I had to put air freshner in our room. Stayed there for 6days.
Verified traveler
very consistent hotel experience. clean basic hotel.
Verified traveler
Just sleeping at midnight arrived day
Because of my flight schedule, I was arrived at the hotel midnight, but the check-in process was smooth. Not so luxually but no problem for sleeping. The around area seemed to be little bit dangerous at night.
Ramon
Close to Mall, stores and inexpensive restaurants.
Paul
Nice hotel within easy walking distance of the huge SM Mall.
Verified traveler
Very poor breakfast quality, rude staff
I booked this hotel based on average review and convenience location.
During check, hotel staff informed me I have only booked one guest therefore only one breakfast was booked despite I have paid two breakfast as additional costs because the room rate did not including breakfast.
After I asked the staff check again and again, and with a supervisor involved, they finally have found my booking conditions. Agreed to have two breakfast which was part of reason coming to Clark visiting my friend and to have breakfast with him. To the hotel staff, it seemed too hard to comprehended.
Day 2 - Next morning, the breakfast war has begun. Hotel said only one breakfast, I said two, coming back and forth, I had the breakfast with my friend. The breakfast was 3 half white toast, an egg and few bacon. I asked for tea, sorry it is not included (not every one drink coffee)
Day 3 - breakfast time, same war again. This time I have been harassed and humiliated by lounge staff and front desk staff in turn again and again 4 times. Finally I got breakfast peacefully. After breakfast, I demanded to the hotel manager. I was told he/she is not available. I have spoken to the hotel supervisor, shown my booking terms, it was clearly said breakfast for 2. She refused to acknowledge that but at least saw it and confirmed.
Day 4 - I had early morning flight, didn't want to have breakfast. But during check out, the same front desk staff pulled out a bill, demanded me to pay an extra breakfast. Seriously?
During check, hotel staff informed me I have only booked one guest therefore only one breakfast was booked despite I have paid two breakfast as additional costs because the room rate did not including breakfast.
After I asked the staff check again and again, and with a supervisor involved, they finally have found my booking conditions. Agreed to have two breakfast which was part of reason coming to Clark visiting my friend and to have breakfast with him. To the hotel staff, it seemed too hard to comprehended.
Day 2 - Next morning, the breakfast war has begun. Hotel said only one breakfast, I said two, coming back and forth, I had the breakfast with my friend. The breakfast was 3 half white toast, an egg and few bacon. I asked for tea, sorry it is not included (not every one drink coffee)
Day 3 - breakfast time, same war again. This time I have been harassed and humiliated by lounge staff and front desk staff in turn again and again 4 times. Finally I got breakfast peacefully. After breakfast, I demanded to the hotel manager. I was told he/she is not available. I have spoken to the hotel supervisor, shown my booking terms, it was clearly said breakfast for 2. She refused to acknowledge that but at least saw it and confirmed.
Day 4 - I had early morning flight, didn't want to have breakfast. But during check out, the same front desk staff pulled out a bill, demanded me to pay an extra breakfast. Seriously?
Verified traveler
Room well furnished. conviniet location
Better than most hotels. No pool. Verycompact room. Spring bed not foam. Everthing in order n quiet
Devon
great for cheap accomodations
Very nice place. Great staff and food
mjb
Hotel is just okay.
Hotel is good as resting place only. Food not great. Close to establishments which is a plus. Located also in the red light district of angeles.
Verified traveler
Nice hotel near SM Clark and Bayanihan Terminal
The staff are hospitable, informed us well on the amenities that we have availed and not availed. Waited for a little while only in the cozy chairs in the lobby, our room is ready after a very short time of waiting.
Derek
Sleepless in clark!
Great hotel but the pillows are to hard!
Verified traveler
Value for $$ close to Walking St
At first glance the hotel seems tired however my stay was for 3 days & I ended up enjoying it. The staff were great the location absolutely spot on if you want to experience Walking St, it’s in a quiet side street but close enough & safe enough to walk home at night, all well lit streets with enough foot traffic that I never once felt uneasy. The rooms are outdated but comfortable enough for the price. This is afterall not an expensive accommodation option.
Lim
Disappointed
Changed 3 rooms over 2 nights. Toilet stink. Smells of sewerage.
Derek
New year stay
overall it was good, but on our last night other guests disturbed our sleep.
edward
Nice & Clean
Nice hotel. Great for the value. Good location. Not far from local attraction areas.
Tony
Reasonable priced, near to SM Mall.
The price is reasonable. Thanks to Hotel.com. Location is near to SM CLark Mall.
Verified traveler
well priced well located but rather disappointing overall condition of the hotel.
ernest
nice hotel
Great hotel for the price the people are nice and helpful its close to fields if i had to make a complaint it would be very little parking for vehicles i will visit again
Location & surroundings
Clark Imperial Hotel
149 22Nd St Josefa Subd Malabanias Angeles City Pa, Angeles / Clark, Philippines
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Clark Imperial Hotel
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