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Richmond Hotel Matsumoto

Nagano · Japan

1 10 7 ChuoView location

9.0/10Excellent917 Reviews
Cleanliness9.2/109.2
Service9.0/109.0
Comfort9.0/109.0
Condition9.0/109.0
Location10.0/1010.0
Neighborhood9.2/109.2
Amenities8.8/108.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Richmond Hotel Matsumoto

'Enjoy your stay at the Richmond Hotel Matsumoto, conveniently located within a 15-minute walk of Matsumoto Castle and the Matsumoto Timepiece Museum. Start your day with a buffet breakfast (available for a fee), and utilize complimentary wired and wireless internet access throughout your stay.

The hotel's 202 guestrooms feature private bathrooms, refrigerators, and electric kettles. Additional amenities include a restaurant, dry cleaning/laundry services, luggage storage, and on-site self-parking (for a fee). Explore nearby attractions such as Jorinji Temple and Nawate-Dori, both just a short stroll away. '

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With a stay at Richmond Hotel Matsumoto in Matsumoto, you'll be within a 15-minute walk of Matsumoto Castle and Matsumoto Timepiece Museum. This hotel is 0.2 mi (0.3 km) from Jorinji Temple and 0.2 mi (0.4 km) from Nawate-Dori.

Make yourself at home in one of the 202 guestrooms featuring refrigerators. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include electric kettles, and housekeeping is provided daily.

Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and luggage storage. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Smoking areas
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until 5:00 AM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available Parking height restrictions apply Unicode Support false Professional property host/manager Sakura Quality Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

    We have included all charges provided to us by the property.

  • You need to know
    • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
    • Parking height restrictions apply.
    • Contactless check-out is available.
  • Special Instructions
    The front desk is open daily from 5 AM - midnight. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately JPY 1200 per person
    • Self parking fee: JPY 1200 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Japanese

    English

Nearby attractions

Matsumoto Timepiece Museum 0.2 km / 0.2 mi
Nawate-Dori 0.3 km / 0.2 mi
Jorinji Temple 0.3 km / 0.2 mi
Yohashira Shrine 0.4 km / 0.3 mi
Matsumoto City Museum 0.5 km / 0.3 mi
Matsumoto Scale Museum 0.6 km / 0.4 mi
Zenkyuin Temple 0.7 km / 0.4 mi
Matsumoto Castle Black Gate 0.8 km / 0.5 mi
Fukashi Shrine 0.9 km / 0.5 mi
Matsumoto Castle 0.9 km / 0.6 mi
International Academy of the Suzuki Method 0.9 km / 0.6 mi
Matsumoto Performing Arts Center 1 km / 0.6 mi
Matsumoto City Museum of Art 1 km / 0.6 mi
Matsumoto Shrine 1 km / 0.6 mi
Kaichi School Museum 1.3 km / 0.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 202
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wired Internet
  • Wi-fi
  • Laundry service
  • LaunderetteExtra charge
  • Lift access
Show 10 more facilities & services
  • NewspapersExtra charge
  • Luggage roomExtra charge
  • Clothes dryer
  • Towels and bed linenExtra charge
  • Restaurant: 1
  • Smoking areaExtra charge
  • MassageExtra charge
  • Breakfast
  • Non-smoking establishmentExtra charge
  • Minimum check-in age: 18
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TWIN CAPACITY 3TWIN • CAPACITY 3TWN.C3

    Photos are not available for this room type.

    Richmond Hotel Matsumoto

    TWIN CAPACITY 3

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CAPACITY 3

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.C3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin JAPANESE ROOM NON SMOKINGDouble or Twin • JAPANESE ROOM NON SMOKINGDBT.JE-NM

    Photos are not available for this room type.

    Richmond Hotel Matsumoto

    Double or Twin JAPANESE ROOM NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    JAPANESE ROOM NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.JE-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Richmond Hotel Matsumoto

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Richmond Hotel Matsumoto

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SMOKINGDOUBLE • SMOKINGDBL.JK

    Photos are not available for this room type.

    Richmond Hotel Matsumoto

    DOUBLE SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CAPACITY 4Room • CAPACITY 4ROO.C4

    Photos are not available for this room type.

    Richmond Hotel Matsumoto

    Room CAPACITY 4

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CAPACITY 4

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.C4

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN NON SMOKINGTWIN • NON SMOKINGTWN.NM

    Photos are not available for this room type.

    Richmond Hotel Matsumoto

    TWIN NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM

    Photos are not available for this room type.

    Richmond Hotel Matsumoto

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Richmond Hotel Matsumoto

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN WITH DOUBLE BEDTWIN • WITH DOUBLE BEDTWN.DB

    Photos are not available for this room type.

    Richmond Hotel Matsumoto

    TWIN WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE NON SMOKINGDOUBLE • DELUXE NON SMOKINGDBL.DX-NM

    Photos are not available for this room type.

    Richmond Hotel Matsumoto

    DOUBLE DELUXE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN JAPANESE ROOM NON SMOKINGTWIN • JAPANESE ROOM NON SMOKINGTWN.JE-NM

    Photos are not available for this room type.

    Richmond Hotel Matsumoto

    TWIN JAPANESE ROOM NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    JAPANESE ROOM NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.JE-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Richmond Hotel Matsumoto

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE SMOKINGDOUBLE • DELUXE SMOKINGDBL.DX-JK

    Photos are not available for this room type.

    Richmond Hotel Matsumoto

    DOUBLE DELUXE SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Richmond Hotel Matsumoto

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    Richmond Hotel Matsumoto

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SMOKINGTWIN • SMOKINGTWN.JK

    Photos are not available for this room type.

    Richmond Hotel Matsumoto

    TWIN SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Richmond Hotel Matsumoto

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Richmond Hotel Matsumoto

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE JAPANESE ROOM NON SMOKINGQUADRUPLE • JAPANESE ROOM NON SMOKINGQUA.JE-NM

    Photos are not available for this room type.

    Richmond Hotel Matsumoto

    QUADRUPLE JAPANESE ROOM NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    JAPANESE ROOM NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.JE-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CITY VIEWDOUBLE • CITY VIEWDBL.CV

    Photos are not available for this room type.

    Richmond Hotel Matsumoto

    DOUBLE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CAPACITY 3Room • CAPACITY 3ROO.C3

    Photos are not available for this room type.

    Richmond Hotel Matsumoto

    Room CAPACITY 3

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CAPACITY 3

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.C3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE QUEEN BEDDOUBLE • DELUXE QUEEN BEDDBL.DX-QN

    Photos are not available for this room type.

    Richmond Hotel Matsumoto

    DOUBLE DELUXE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXE NON SMOKINGDouble or Twin • DELUXE NON SMOKINGDBT.DX-NM

    Photos are not available for this room type.

    Richmond Hotel Matsumoto

    Double or Twin DELUXE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SMOKINGSINGLE • SMOKINGSGL.JK

    Photos are not available for this room type.

    Richmond Hotel Matsumoto

    SINGLE SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B

    Photos are not available for this room type.

    Richmond Hotel Matsumoto

    Double or Twin TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room JAPANESE ROOMRoom • JAPANESE ROOMROO.JE

    Photos are not available for this room type.

    Richmond Hotel Matsumoto

    Room JAPANESE ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    JAPANESE ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.JE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CITY VIEWRoom • CITY VIEWROO.CV

    Photos are not available for this room type.

    Richmond Hotel Matsumoto

    Room CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room NON SMOKINGRoom • NON SMOKINGROO.NM

    Photos are not available for this room type.

    Richmond Hotel Matsumoto

    Room NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE NON SMOKINGSINGLE • NON SMOKINGSGL.NM

    Photos are not available for this room type.

    Richmond Hotel Matsumoto

    SINGLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Richmond Hotel Matsumoto

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SMOKINGRoom • SMOKINGROO.JK

    Photos are not available for this room type.

    Richmond Hotel Matsumoto

    Room SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Richmond Hotel Matsumoto

9.0
Excellent
917 Reviews
Cleanliness
9.2 /10
Service
9.0 /10
Comfort
9.0 /10
Condition
9.0 /10
Location
10.0 /10
Neighborhood
9.2 /10
Amenities
8.8 /10
100 reviews shown
10/10
Exceptional
19 Jul 2026
Jonathan
Great central location close to main sights and bus/train stations. Good choice of food for breakfast. Wife and kids enjoyed the complimentary face masks, moisturisers etc
6/10
Pleasant
04 Jul 2026
Chung Ho
그저 그런 호텔이며 조식은 좀 지저분하다.
Partner
8/10
Excellent
03 Jul 2026
naoko
The breakfast was served at Gusto.
Self
8/10
Excellent
01 Jul 2026
man wai
Overall the room was clean. The shower cutin the bathroom smelled. There were stains on the wall. The location is great, closer to the train station and the castle
Family
10/10
Exceptional
28 Jun 2026
Buck Mong
Clean room. Helpful and english speaking staff. A short walk from the bus/train station. A dodonki nearby. 6 washing machines.
Family_with_children
8/10
Excellent
16 Jun 2026
Chin Hee
Helpful staff. Clean. Great breakfast. Short walking distance to Matsumoto Station.
Family_with_children
10/10
Exceptional
16 Jun 2026
Ginny
Staff was friendly and extremely helpful, which made check in and check out quick and easy. Luggage storage was extremely convenient and allowed us to explore Matsumoto for a few more hours after check out.

Room was clean. We chose not to have our rooms cleaned, but towels were delivered daily. Beds were comfortable, TV showed status of washer/dryer so we didn't need to keep coming back to check if a machine was open. The amenities bar was quite robust, with bath salts, face masks, cleansers and toners, in addition to the usual provided toothbrush, razors, coffee, etc.

Location was prime - within walkable distance to the station, sites like Matsumoto castle and Nawate street, but also kombini and lots of restaurants.
Family_with_children
10/10
Exceptional
09 Jun 2026
Aaron
Room was great.
Family
10/10
Exceptional
08 Jun 2026
WAI LUM WILLIAM
The hotel is conveniently located and within walking distance from places of interest, such as the Matsumoto Castle, Nawate Street.
Family_with_children
10/10
Exceptional
23 May 2026
Alan
Staff were extremely helpful and friendly. The property was clean and has most amenities needed during travel. The breakfast had a wide selection mostly toward Asian style.
Partner
8/10
Excellent
15 May 2026
Jill
We liked the location of the hotel, near the train station and walkable through the town. The breakfast was healthy and tasty.
Partner
10/10
Exceptional
12 May 2026
Debbie
Great location!
Partner
10/10
Exceptional
02 May 2026
Amanda
Great location, excellent ammenities available, very helpful staff
Friends
10/10
Exceptional
21 Apr 2026
Gary
Everything we needed
Partner
10/10
Exceptional
26 Mar 2026
A
Richmond Hotel Matsumoto was a wonderful surprise.

As a budget-friendly business hotel, we weren’t expecting much—but it turned out to be far nicer than anticipated. The room was spotlessly clean, with a comfortable queen bed and a divan-style sofa that made for a perfect little reading nook.

The breakfast buffet was simple but satisfying, with enough variety to suit even a finicky Western palate.

Its location is excellent—convenient to the train station, restaurants, and shopping—making it an easy base for exploring. Matsumoto itself is a lovely city that feels a bit under the radar for international travellers, yet it offers so much charm. It’s also an ideal staging point for trips into the Japanese Alps or the Kiso Valley.

All in all, a great option if you’re looking for something budget-friendly without feeling bare bones.
Partner
10/10
Exceptional
24 Mar 2026
Tulsi
We managed to get an upgrade for a small cost and the staff and hotel were very accommodating. The hotel was very easy to find and well located, the amenities were great and checkout was very easy
Partner
10/10
Exceptional
23 Mar 2026
Sau Ngan
Value forbmoney. Very helpfil staff and great location. Easy access to most amenities
Business Family_with_children
10/10
Exceptional
07 Mar 2026
Darren
Clean tidy and a bit bigger than the usual small rooms we have stayed in. Nice view of the mountains.
Partner
10/10
Exceptional
23 Feb 2026
Thrifena
Lovely spacious twin room with a seating area, very clean hotel and a free nightdress to wear too . Good central location only 8 mins walk from main Matsumoto station or Nawate st
Friends
10/10
Exceptional
21 Feb 2026
Julian
Very helpful staff, clean and modern rooms with good facilities. Excellent location in heart of town with everything in walking distance. Breakfast was quite good.
Family
10/10
Exceptional
16 Feb 2026
Diana
Great staff and wonderful breakfast!
8/10
Excellent
08 Jan 2026
Rui Jun
Convenient location, very walkable. No dedicated drop off points which can make loading and unloading of suitcases difficult.
8/10
Excellent
07 Jan 2026
Rui Jun
Convenient location which is walkable to most places. No dedicated drop off points which made loading and unloading of suitcases very difficult. Lobby is on level 2, had to stop the car at the roadside with hazard lights on to ask what are the parking options, especially when the hotel parking is full. Map of the other city carpark options provided is very detailed. Amenities provided in the lobby is great. Breakfast has decent choices but can get extremely crowded.
Leisure Partner
8/10
Excellent
04 Jan 2026
Roxane
A comfortable room at a reasonable price.
Partner
10/10
Exceptional
03 Jan 2026
Anthony
Great location
Friends_and_family Family
10/10
Exceptional
11 Dec 2025
John
We had a very pleasant stay at this hotel. Everything about the room was very comfortable and we highly recommend staying here.

The hotel staff went above and beyond to help us when we encountered an issue with ETC along the way to this hotel in our rental car. (The issue had nothing to do with the hotel.) We asked the front desk how we should handle this issue as tourists and their staff and management went out of their way to make several phone calls on our behalf with the ETC staff and our rental car company explaining what happened. The hotel manager even said that if our rental car company or ETC gave us any issues when we turn our car in, to reach out to him directly and he would help us which was a very compassionate gesture to offer us.

Not only will you get a nice and comfortable hotel room if you stay here, but you will also have very emphatic and friendly staff who will go above and beyond! We are very thankful to the hotel management and staff for taking such great care of us!
Partner
8/10
Excellent
27 Nov 2025
Philip
The hotel is a practical and easy choice. No breakfast.
Business_and_leisure Self
10/10
Exceptional
22 Nov 2025
DongChun
We stayed in the Standard Double Room, Non Smoking (No Extra Bed, 18 sqm). The room was clean, practical, and slightly more spacious than typical business hotels. The bathroom had a small bath tub, which is customary, and a humidifier was provided where you add your own water before switching it on. Amenities such as coffee, toothbrushes, and combs were available at the lobby’s self-service corner.

Check in was smooth and the hotel already had our Expedia reservations prepared. As with most Japanese hotels, copies of our passports were taken during registration. The hotel also provides coin laundry facilities along with vending machines for drinks and beer.

The location is convenient, a short walk from Matsumoto Station and within walking distance to Matsumoto Castle. While there is a shopping mall right beside the hotel, it is currently closed. The nearest active mall is further south, closer to the bus terminal.

Overall, Richmond Hotel Matsumoto provided a comfortable stay in a well connected part of the city.
Leisure Family
10/10
Exceptional
17 Nov 2025
Betty
Loved the central location to Matsumoto train and bus station. The hotel was walking distance to the castle, frog walkway, Media Garden and restaurants.

The room was comfortable and loved the self-service amenities offered (toiletry options, coffee, tea). Would definitely stay again!
Leisure Self
10/10
Exceptional
14 Nov 2025
WEICONG
This is my second time staying at Richmond Hotel Matsumoto. Just love it.
Leisure Self
10/10
Exceptional
11 Nov 2025
Liam
Good location, easy to walk most places. Very clean and staff helpful. Buffet breakfast was also great.
Leisure Partner
10/10
Exceptional
11 Nov 2025
Liliane Andrée
Clean room, Nice size
Leisure Friends
8/10
Excellent
04 Nov 2025
Bonnie
Clean room. Lovely staff. Great amentities. Great shower.
I found the mattress firm but thats just me.
We had no AC or heat in our room due to a malfunction but a lovely girl at the front desk brought us a Dyson heater to use.
Leisure Friends
10/10
Exceptional
31 Oct 2025
Jasmine
My husband and I stayed at the Richmond hotel for two nights. It’s in a great location, and the rooms were reasonably priced and clean. The staff were really kind, and helped organise luggage forwarding to our next hotel. Our only bugbear was that we could hear other people on the floor - they were pretty loud. It would be great to have had a little more sound proofing.
Leisure Partner
10/10
Exceptional
26 Oct 2025
Jeff
Efficient staff.
10/10
Exceptional
23 Oct 2025
Paul
Perfect hotel for a stay in Matsumoto, parking is next to the hotel, rooms are large by Japanese standards and the cafe on the ground floor has a very varied breakfast for Y1200... you may have to wait a bit to get a table as it's popular.
Partner
8/10
Excellent
21 Oct 2025
May
Hotel is about 6 min walk to the station.
Close to the 2 tourist streets, shrine, castle. Pretty well can walk to all the main tourist attractions
Leisure
10/10
Exceptional
19 Oct 2025
Sonali
Excellent property. Walkable from most places. Staff was very helpful. Rooms were nice and comfy. Overall, great stay.
Leisure Partner
10/10
Exceptional
18 Oct 2025
Gemma
Didn’t use parking - room was great has everything you need
Friends_and_family Friends
8/10
Excellent
16 Oct 2025
André
OK
Friends_and_family Friends
10/10
Exceptional
13 Oct 2025
Rachel
Perfect location in Matsumoto
10/10
Exceptional
11 Oct 2025
Lori Ann
Perfect location for visiting Matsumoto. Close to the station and the Castle. Seems its right in the midst of town surrounded by a variety of dining options. Service is top notch. Staff is very friendly too!
Leisure Family
8/10
Excellent
09 Oct 2025
Catherine
Petite chambre mais complète. Très bien situé. Personnel accueillant. Restaurant ouvert tôt en bas de l'hôtel. Somme toute une belle place abordable.
Friends_and_family Friends
6/10
Pleasant
29 Sep 2025
Joshua
The property is a bit dated, but the staff are very kind.
Leisure Self
8/10
Excellent
09 Sep 2025
Tay
Like the shops nearby.
Leisure Partner
10/10
Exceptional
08 Sep 2025
Yi Fei
Located a short walk from the JR station. Hotel is quiet and staff was excellent
8/10
Excellent
19 Jul 2025
michelle
Good location. Breakfast did not score highly against my preferences.
10/10
Exceptional
14 Jul 2025
Giao

Lovely and comfortable hotel in city centre.

We had a lovely time at this hotel. The tiền is lovely with abundant dining options. Walkable distance to train, bus and Matsumoto castle.
Friends_and_family Family
8/10
Excellent
14 Jul 2025
Rudeerat
good
Leisure Family
6/10
Pleasant
04 Jun 2025
Mone
Our room smelled a bit like cigarettes which was the let down in our stay
8/10
Excellent
27 May 2025
Valeri
Good hotel, excellent location- very close to the train and bus terminals. Rooms are fairly spacious. In their restaurant robots will serve you.
Leisure Partner
8/10
Excellent
19 May 2025
Roxanne
Great location near the bus and train station - walkable to all the major attractions Nice optional buffet. Convenient luggage storage service.
Leisure Partner
10/10
Exceptional
17 May 2025
Sidhartha Sankar
Location, Room space, amenities, near to station are the reasons to refer friends to stay here.
Leisure Family
10/10
Exceptional
21 Apr 2025
THITIPORN
Great
Leisure Family
8/10
Excellent
21 Apr 2025
Anna
Nice solid hotel in great central location. Room was quite small and very firm mattress. Like the idea of eco friendly cleaning options - where you can select if you want your room to be fully cleaned or just bed made and towels changed to save water. Didn’t have a chance as stayed only one night but this is right approach!
Leisure Partner
10/10
Exceptional
15 Apr 2025
Scott
Perfect location near train station and downtown. Would definitely stay again at this hotel.
Leisure Partner
10/10
Exceptional
14 Apr 2025
Elizabeth
Staff were extremely helpful. Great location and easy to walk to all the sites!
Leisure Family
10/10
Exceptional
27 Mar 2025
Laurel
Easy check in.
Leisure Family
10/10
Exceptional
25 Mar 2025
Thuy-An
What we liked:

Spacious room and comfortable bed. Very big window with a nice view of the mountain.


Nice variety for the breakfast buffet in the lobby restaurant and very worth the price. The eggplant dish and the fish were some of our favourites.


Well located and walkable, 5-minutes from the bus terminal, 7-minutes to the JR train station, 12-minutes to the Matsumoto Castle.

We enjoyed our stay.


What we think can be improved:

The bathroom is functional and spacious but it smelled slightly of humidity, probably because of the bathtub, because for some reason, these Japanese hotels don’t put caulking around the bathtub and the water seeps into the crack around the wall.
Leisure Partner
10/10
Exceptional
23 Feb 2025
Laurie
I would stay here again. Beautiful city and great access.
Friends
10/10
Exceptional
15 Feb 2025
Martin

Delightful

Enjoyed staying here very much. Modern facilities and amenities. Very clean comfortable and convenient. I like how practical they are with their self-provision of amenities only if needed. Short stay self cleaning good. Very eco friendly.
Self
10/10
Exceptional
26 Jan 2025
Werner

Friendly staff and great location

Great staff, polite and respectful. Room good size and clean bathroom. Great location, close to the station and attractions. Nice coffee shops and restaurants around the hotel.
10/10
Exceptional
07 Dec 2024
Margaret
Turned out to be perfect for an overnight stay. It was only 4 minutes walk from the train station and Izakayas. I had a wonderful view of the snow capped mountains in the morning.
Leisure Self
10/10
Exceptional
27 Nov 2024
Philippe

Top notch; will be there again

Super convenient, quick walk from the station. Great eateries all around. Shopping center right next door. Short walk to the castle. Clean and well sized room; great breakfast buffet.
Friends_and_family Family
10/10
Exceptional
21 Nov 2024
Sharon
A centrally located hotel a bit on the older style but very comfortable with a cafe and Family Mart downstairs
Leisure
10/10
Exceptional
07 Nov 2024
Robert
Excellent facilities, very clean and comfortable. Our room was a good size and the shower had excellent pressure.
Staff were friendly and very helpful.
Great place to stay
Leisure Family
10/10
Exceptional
03 Nov 2024
Siong Goh
The hotel rooms is nice. The hotel staff are friendly n helpful. Makes my stay comfortable.
Leisure
10/10
Exceptional
29 Oct 2024
D S

Great place to stay in Matsumoto

This is a conveniently situated hotel with comfortable rooms, helpful staff and excellent breakfasts. I’ve stayed here before and find it an excellent base for train-based day trips around the region as well as for Matsumoto itself
Self
10/10
Exceptional
21 Oct 2024
Joanne
Great hotel within easy walking distance of everything in Matsumoto. 4 minutes from the station. Room was very comfortable, clean and staff were very helpful. Highly recommend it.
10/10
Exceptional
15 Oct 2024
David
Great location. Close to a lot of different things to do any see. Clean and nice place to stay.
Leisure Self
10/10
Exceptional
11 Oct 2024
Shuanghui
Spacious enough, clean, good amenities and comfortable beds.
Leisure Family
10/10
Exceptional
02 Oct 2024
David
Easy walking distance to castle and train station.
Leisure Self
8/10
Excellent
07 Aug 2024
Robert
The hotel is located 5 minutes walk from the train station and is located across the road from a food street with lots of restaurants. 15 minute walk to the castle. Clean hotel.
Leisure Friends
10/10
Exceptional
18 Jul 2024
Evan
I am very happy with my stay at Richmond Hotel in Matsumoto. I will highly consider other hotels under their management going forward.
Leisure Self
10/10
Exceptional
30 Jun 2024
Wayne
Wonderful friendly staff
Leisure Family
10/10
Exceptional
27 Jun 2024
Jiandong
Good location. Friendly staff. Everything is great!
Business Partner
10/10
Exceptional
29 May 2024
Christoph

Spacious rooms

We had a great stay at this hotel. Rooms are very spacious, clean and comfortable.
Staff were friendly and helpful. Parking direct at the hotel.
All places we visited (including the castle) are easy walkable direct from the hotel.
Partner
8/10
Excellent
22 May 2024
Tuck Hong
Relatively quiet at night with nothing much to do. Most shops closed early.
Leisure Friends
10/10
Exceptional
14 May 2024
Wai Khoon

Value for money

Spacious double-bed room I stayed. Was surprised by the space. Enjoyed the little touches in the room design to make it comfortable and convenient. Value for money. Will definitely stay here again if in Matsumoto.
Partner
10/10
Exceptional
11 May 2024
Kwok Hin

Enjoyed my stay

Helpful staff, took a little explanation, but I managed to make a local phone call at the desk. Clean and comfortable rooms, I liked the mini-desk in my room, which is very useful.

Breakfast is sufficient and have a good variety.
Partner
8/10
Excellent
03 May 2024
Muhammad Ali Raza
Pros:
Convenient and spacious.
Cons:-
Provided Information is little confusing. For example parking is mentioned by P1 - P4 on papers, but it was not mentioned in actual.
Leisure Family_with_children
10/10
Exceptional
01 May 2024
Matthew
Nice staff
8/10
Excellent
12 Apr 2024
Gerry
Convient for transport and local attractions. Local restaurants not very welcoming.
Leisure Partner
8/10
Excellent
28 Mar 2024
Andy
Very pleasant stay at the hotel for 2 nights. Plenty of food and restaurants nearby. Recommended
Leisure Family
8/10
Excellent
24 Mar 2024
Frank
Friendly staff, great location. Room was quiet and comfortable. Would stay here again.
Leisure Family_with_children
10/10
Exceptional
01 Jan 2024
ManYing
The English level of staff are much better than other same tier hotel groups. There’s smell in the toilet and the staff immediately arranged a plumber to fix it when we were out. The parking is smooth but it’s first-come-first-served. 1000yen per night again the staff were nice. There are lots of restaurants and a plenty of shopping places in the area. Overall a good deal considering the price level.
Leisure Family_with_children
10/10
Exceptional
16 Nov 2023
Georganna
My second stay here and i am so comfortable, i sleep well. Staff is very friendly and helpful when needed. Breakfast was very good!
Business Self
8/10
Excellent
05 Nov 2023
Jennifer and Mathew

Nice hotel experience

Hotel staff and room very nice.
Partner
10/10
Exceptional
05 Nov 2023
Verified traveler
Excellent location, super comfortable room and bed. Breakfast was lacking and overcrowded.
10/10
Exceptional
02 Nov 2023
Stephen
Lovely stay. Very helpful staff excellent breakfast. Quiet.the location very central ,close many shops , restaurants and popular places to visit . Highly recommend for tourist or even business man . ...
10/10
Exceptional
25 Oct 2023
Margot
Excellent hotel close to train station & walking distance to Castle. Pleasantly surprised by the room - very comfortable & spacious
Leisure Partner
10/10
Exceptional
06 Oct 2023
Naratch
The hotel is located next to the mall and easy to find the restaurants and convenience stores.

The room and staff are super satisfied. With these kind of services I can give 10/10 without question.
Leisure Family_with_children
10/10
Exceptional
03 Sep 2023
Sharon
Clean, convenient, great breakfast buffet at Gusto. Refrigerator in the room.
Leisure Self
6/10
Pleasant
31 Aug 2023
Vilasinee
- Some staff not able to communicate English that much and seem to be a bit aggressive when we ask question. Room is ok a bit dusk in corner obviously in a/c.
Variety of amenities provided, good area not far from main station.
Leisure Partner
10/10
Exceptional
29 Aug 2023
Andrew
The hotel is a very short walk from the station even with a suitcase.
2pm check in was great.
Also close to the castle and museum of art. Lots of places to eat close to the hotel.
Very helpful and friendly staff.
Partner
10/10
Exceptional
26 Aug 2023
George
Rooms were spacious, clean and comfortable, location was excellent, with easy walks to train station, castle, and shopping.
Leisure Family
10/10
Exceptional
08 Aug 2023
Angela
Will definitely stay again!
Business_and_leisure Friends
10/10
Exceptional
25 Jul 2023
Hei Man Ami
We stayed and parked our car at the hotel, car space is first come first served. We enjoyed our stay in this hotel. The room is spacious and comfortable, the hotel is family friendly too. Would hope there are more laundry machines as all machines are either occupied or locked with unpicked up laundry. We had buffet breakfast at the hotel too, the restaurant environment was nice, food was decent.
Leisure Family
10/10
Exceptional
13 Jul 2023
Caroline
Breakfast is excellent with all local flavors and well done!

Reception staff is very professional and check-in is quick and efficient.

Highly recommend this hotel!

Leisure Partner
8/10
Excellent
19 Jun 2023
En Na

Good hotel

Location and service are fantastic
Partner

Location & surroundings

Richmond Hotel Matsumoto
1 10 7 Chuo, Matsumoto, Japan

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Richmond Hotel Matsumoto

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