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The Crystal Beach Hotel

Phuket · Thailand

212/4-7 Soi Keb-Sub,Rat-U-Tid 200 Pee RoadView location

8.6/10Excellent263 Reviews
Cleanliness8.6/108.6
Service8.6/108.6
Comfort8.2/108.2
Condition8.4/108.4
Location9.2/109.2
Neighborhood8.4/108.4
Amenities8.6/108.6
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About The Crystal Beach Hotel

Stop at The Crystal Beach Hotel to discover the wonders of Phuket. Both business travelers and tourists can enjoy the hotel's facilities and services. All the necessary facilities, including free Wi-Fi in all rooms, daily housekeeping, fax machine, printer, taxi service, are at hand.

Guestrooms are designed to provide an optimal level of comfort with welcoming decor and some offering convenient amenities like television LCD/plasma screen, internet access – wireless (complimentary), non smoking rooms, air conditioning, wake-up service.

Enjoy the hotel's recreational facilities, including outdoor pool, before retiring to your room for a well-deserved rest. A welcoming atmosphere and excellent service are what you can expect during your stay at The Crystal Beach Hotel.

Read more about this hotelShow less

With a stay at The Crystal Beach Hotel in Patong, you'll be connected to the convention center, a 4-minute walk from Patong Beach and 9 minutes by foot from Bangla Road. This hotel is 0.5 mi (0.9 km) from Jungceylon Shopping Center and 2.7 mi (4.4 km) from Karon Beach.

Make yourself at home in one of the 40 air-conditioned rooms featuring refrigerators and LCD televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Featured amenities include a business center, limo/town car service, and express check-in. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a cruise ship terminal shuttle.

Popular amenities

Swimming Pool
Free WiFi
Airport transfers
Dining services
Concierge
Laundry
Entertainment
Smoking areas
Business facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until Anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Beach nearby No cribs (infant beds) available Professional property host/manager Pets not allowed Service animals not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available

Important information

  • You need to know
    • The seasonal pool will be open from January to December.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • No pets and no service animals are allowed at this property.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    This property offers transfers from the cruise terminal, ferry terminal, and airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Fee for English breakfast: approximately THB 150 per person
    • Airport shuttle fee: THB 800 per vehicle
    • Rollaway bed fee: THB 600.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Vietnamese

    Thai

    English

Nearby attractions

Patong Beach 0.3 km / 0.2 mi
Central Patong 0.6 km / 0.4 mi
Bangla Road 0.7 km / 0.4 mi
Jungceylon Shopping Center 0.9 km / 0.5 mi
Royal Paradise Night Market 0.9 km / 0.6 mi
Malin Plaza Market 0.9 km / 0.6 mi
Nanai Road 1 km / 0.6 mi
Bangla Boxing Stadium 1.1 km / 0.7 mi
Paradise Complex 1.1 km / 0.7 mi
Banzaan Fresh Market 1.1 km / 0.7 mi
Simon Cabaret 1.4 km / 0.9 mi
Patong Hospital 1.5 km / 0.9 mi
Nurul Islam Mosque 2.3 km / 1.4 mi
Kalim Beach 3 km / 1.9 mi
Tri Trang Beach 3.4 km / 2.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
  • Wheelchair-accessible
  • 24-hour reception
  • Check-out hour
  • Wi-fi
  • Airport ShuttleExtra charge
  • Laundry service
  • 24-hour securityExtra charge
  • Bellboy serviceExtra charge
  • Smoke detector
  • Hotel safeExtra charge
  • Lift access
Show 12 more facilities & services
  • Terrace
  • Concierge
  • Luggage room
  • Clothes dryer
  • Towels and bed linenExtra charge
  • Bar
  • Restaurant
  • Smoking areaExtra charge
  • Business centre
  • Outdoor freshwater pool: 1
  • Sun loungers
  • Non-smoking establishmentExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

CB

Continental Breakfast

This meal plan may be available depending on the selected room/rate.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TWIN SUPERIORTWIN • SUPERIORTWN.SU

    Photos are not available for this room type.

    The Crystal Beach Hotel

    TWIN SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SUPERIORSINGLE • SUPERIORSGL.SU

    Photos are not available for this room type.

    The Crystal Beach Hotel

    SINGLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    The Crystal Beach Hotel

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    The Crystal Beach Hotel

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIOR KING BEDDouble or Twin • SUPERIOR KING BEDDBT.KG-SU

    Photos are not available for this room type.

    The Crystal Beach Hotel

    Double or Twin SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU

    Photos are not available for this room type.

    The Crystal Beach Hotel

    DOUBLE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    The Crystal Beach Hotel

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    The Crystal Beach Hotel

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR WITH DOUBLE BEDDOUBLE • SUPERIOR WITH DOUBLE BEDDBL.DB-SU

    Photos are not available for this room type.

    The Crystal Beach Hotel

    DOUBLE SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH DOUBLE BEDDOUBLE • WITH DOUBLE BEDDBL.DB

    Photos are not available for this room type.

    The Crystal Beach Hotel

    DOUBLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    The Crystal Beach Hotel

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CAPACITY 2Double or Twin • CAPACITY 2DBT.C2

    Photos are not available for this room type.

    The Crystal Beach Hotel

    Double or Twin CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.C2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    The Crystal Beach Hotel

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about The Crystal Beach Hotel

8.6
Excellent
263 Reviews
Cleanliness
8.6 /10
Service
8.6 /10
Comfort
8.2 /10
Condition
8.4 /10
Location
9.2 /10
Neighborhood
8.4 /10
Amenities
8.6 /10
100 reviews shown
10/10
Exceptional
06 Apr 2026
Maher
Grat
Self
2/10
Poor
30 Mar 2026
Jennifer
**SCAMMING ATTEMPT *** I booked 2 rooms for 2 nights through Expedia with the Crystal Beach hotel. I decided to extend the stay for 1 more night for 1 room and paid with the front desk with my credit card. Upon checking out, the receptionist said I hadnt paid the extra night. I told her I had paid 2 previous nights with another of their coworkers. Another employee came to insist I hadnt paid and they had no record. They asked for a receipt for the extra night. I told them I didnt have a receipt as I theow away receipts I dont need and dont even remember getting a big receipt they showed me but showed them the charge on my credit card with the name of the hotel and told them to check their cameras. They said sure it shows there that you paid but you need to show receipt so we can have a record. I told them it's not my responsibility to maintain the records of their business, that's their problem. They threatened with not letting me go until I show receipt or pay again. Had I not paid with a credit card and had an electronic record they would have claimed I hadn't paid and called the police. They are scammers. Be careful when staying here if you decide to do so. The rooms are not worth the scamming attempt, just book elsewhere.
Family
10/10
Exceptional
27 Mar 2026
Jose Roberto
Great location...not too close, not too far from the action. Clean street. Great American-style eatery/Coffee across the way (15 steps). Would definitely stay here again.
Partner
10/10
Exceptional
14 Jan 2026
helen
great location
Self
10/10
Exceptional
10 Jan 2026
Tara
Amazing! Everything was perfect
Leisure Self
10/10
Exceptional
09 Jan 2026
Craig
The fantastic staff who have twice looked after me when fallen ill
10/10
Exceptional
08 Jan 2026
Craig
Stayed here numerous times, great location with nice little rooftop pool area, lift could be faster tho haha

The best thing about this place tho is the awesome staff who have twice now gone out of their way to help me when I have fallen ill and have always looked out for me in the days following.
Leisure Self
6/10
Pleasant
16 Nov 2025
Tempest
Hotel is listed with washer and dryer in room. There was not, and when asked was told there’s a laundry service but no washer dryer on the premises. There’s not even a washer and dryer on the premises at all but was listed as having one in the room. Very inconvenient to find out after a long flight and I would have stayed somewhere else had I known. Location to Patong beach is great.
Leisure Family
10/10
Exceptional
02 Jun 2025
William
Super friendly staff, everything is in walking distance.
Leisure
10/10
Exceptional
20 May 2025
Orlando
Staff is 100% top Notch. We love Pui !!!
Leisure Self
8/10
Excellent
16 Mar 2025
Manuel

Good stay

Front desk was awesome. Super polite and helpful.
Great location and cost.

Cleaners didn't clean my room once or provide new towels,etc. during my entire stay.

Would still consider staying again but will communicate better about that with the front desk on a longer stay if it happens again.
10/10
Exceptional
09 Mar 2025
Melissa Kathleen
Great place to stay it is central and quiet
Staff helpful
Leisure Friends
8/10
Excellent
01 Mar 2025
MINH
It was a good hotel, the location is so close to the beach and bar.
Self
10/10
Exceptional
26 Feb 2025
Ian

Lovely stay at Crystal Beach Hotel

Another great stay at Crystal Beach. All the staff are so friendly and helpful from the front desk staff to housekeeping staff who service the rooms. Lovely little pool on the rooftop which is great too. Definitely look forward to my next visit.
Friends_and_family Friends
10/10
Exceptional
16 Feb 2025
Kat
Simple done right
Leisure Self
10/10
Exceptional
07 Feb 2025
Donald
I stayed at the Crystal Beach Hotel January 26 - February 2, 2025 with three friends. We each reserved rooms 4 months in advance. Upon arriving our check in went really smooth and we got to our rooms quickly. There is an elevator available at this hotel. The rooms were good size. The bed was comfortable. The room had a safe and a mini refrigerator. The location was great Just a couple hundred yards from the beach and far enough away from Bangala Road so you could not hear the nightly music. Plenty of restaurants and shopping right near the hotel. .
What made our stay extra special was the Crystal Beach Hotel staff. AMAZING So friendly, helpful and kind. Shout out to the receptionist Pui at the front desk. She was so helpful with planning our many excursions. She remembered our names and always made sure to keep us smiling and laughing. Also the room cleaning crew. What a great job they did everyday for us. All in all just a complete top notch staff. .

If you are looking for a sure thing hotel in Patong, I highly recommend Crystal Beach Hotel.
. .
Leisure Friends
10/10
Exceptional
06 Feb 2025
Orlando B
The Staff were Excellent, They were very accommodating, and literally fun to work with. Pui helped us immensely, with our Tourism needs, even providing us with any available discounts with the Bangla Boxing events and the Boat Ride to the Phi Phi islands. She was so entertaining to converse with and so fun! These accommodations helped our Phuket Thailand experience be such a memorable one. We shall return !
Leisure Friends
8/10
Excellent
06 Feb 2025
Oscar Ernesto Mejia
Central to shopping area and from the beach. Perfect location
Leisure Friends
2/10
Poor
03 Oct 2024
Kristina
I left after 15 minutes and am still waiting for a refund. The hotel felt very unsafe and the wall behind the bed was covered in mould. The balcony door didn’t lock. No washing machine as advertised. I want my money back
Leisure
10/10
Exceptional
01 Apr 2024
Joseph

Great place

Great place and location. Would stay again. Convenient motorbike rental shop in the lobby and next door there’s a quick laundry service. Staff is super friendly and helpful.
Self
8/10
Excellent
01 Apr 2024
Homayoun
Great staff. The only minor issue we faced was that the bathroom sink plumbing did not have hot water line, thus the quality of my shaving was a bit compromised. I just took hot water from the shower. Given the price point, it was a great deal. The Marriott courtyard where we hung out, is just about a 7 minute walk away with a very talented band playing audience requests.
10/10
Exceptional
19 Mar 2024
JEAN-JACQUES
Great location, very close to the beach and from all good restaurants...
Leisure Family
10/10
Exceptional
08 Mar 2024
Beverley
The staff are amazing, the roof top pool is great. Fab location see you all again very soon. Thank you for looking after us xx
Leisure Family
10/10
Exceptional
20 Feb 2024
Michael
Staff very friendly,hotel in a great position. Roof top pool an added bonus. 2 min walk to the beach.
Leisure Family
8/10
Excellent
12 Feb 2024
Mario Fabian Ortega
Nice pool hotel even if I never used. Beach is very close walking like 3min. Close to everything. There was some construction infront the hotel so it was noisy early in the morning. But at night not noise at all. Nice staff, guess friendly for solo travellers ;) nice place to stay.
Leisure Self
8/10
Excellent
31 Jan 2024
Nigel

Retiration

“Chill” out from English winter.
Self
10/10
Exceptional
24 Jan 2024
Sam
This hotel is super clean…the area is centrally located in Patong Beach….rates ere amazingly good given the excellent condition and service of this hotel….Super friendly staff bent frontwards and backwards to make my stay truly comfortable…housekeeping staff by the name of shy is truly a gem of this place….it was my first time but it won’t be my last staying at this place….
Business_and_leisure Self
10/10
Exceptional
05 Oct 2022
Sean
Very helpfull staff. Nice room. Would highly reccomend.
8/10
Excellent
30 Jun 2022
TECK HEE
Good locations
Leisure Partner
8/10
Excellent
04 Jun 2022
Poh Soon Peter
Clean, staff friendly, good location. Easy access to beach, shopping, food.
Leisure Family
10/10
Exceptional
02 Apr 2022
Chrydtal

Will definitely stay again

Location was fantastic close to shops and beach, service was great and room very comfortable
Friends_and_family Family
10/10
Exceptional
01 Apr 2022
Dane
Nice place. The bed is the most comofortsble in Thailand.
Leisure Self
10/10
Exceptional
29 Mar 2022
Dane
Good value stay, everything was clean and the staff were friendly and it’s in a good location.
Leisure Self
10/10
Exceptional
10 Mar 2022
Verified traveler

Prime Hotel + Location

3 min walk to Patong beach, clean rooms and super friendly staff.
Self
10/10
Exceptional
01 Mar 2022
Moti
Great staff very friendly .
The location is steps from the beach short walk from Bangala street and the bars and many restaurants.
Plenty transportation out the hotel .
If you looking for nice view out its not the place otherwise my wife and I loved everything else for a budget stay and going back there in couple weeks.
Leisure Family
10/10
Exceptional
04 Feb 2022
Mike
Close to the action. I block back of the beach. a 5 minute walk. All that it said it was n
Leisure Partner
6/10
Pleasant
08 Feb 2020
Shapur

Small and good located.

Pictures are much better. Very small place. the location is good and near happening places. If you bring a guest, you should pay 500 Bhats!
Friends_and_family Family
8/10
Excellent
12 Jan 2020
Verified traveler
i thought the hotel was pretty good. Staff were friendy and efficient. The location was very central to all major attractions. Overall good value.
Leisure Self
8/10
Excellent
25 Nov 2019
Verified traveler
Close by everything by walkin. Quiet area. Front desk can organize transfers to the ferry.
Leisure Partner
10/10
Exceptional
25 Sep 2019
Verified traveler

Love this place

Nice hotel and friendly staff, good location for bars, restaurants.I Realy like to stay there and will come back again.
Self
8/10
Excellent
04 Jul 2019
Verified traveler

Simple but functional place.

Place is basic but clean and functional. Had a working safe which is always good. Aircon turns off when not in the room. Only negative is right now there construction going on next door which can be irritating early in the morning
Friends
8/10
Excellent
03 Jun 2019
Denzelle

Great value, awesome location

The location for the price is great and the rooms were very clean. Because with rooms on the ally side since the AC unit is set on the balcony and constantly blows hot air making it a little warm.
Partner
10/10
Exceptional
19 Apr 2019
Chris
Nice place. Great location. Good value for money hotel. Nice staff.
10/10
Exceptional
09 Apr 2019
Roseanna

Great value for money!

Great location, friendly staff, beautiful pool view
Family
10/10
Exceptional
27 Feb 2019
KRC
Rooftop pool was cool and the location was awesome. Easy walk to the beach and the main strip (Bangla road).
Leisure Partner
10/10
Exceptional
23 Feb 2019
Verified traveler
Staff very friendly,nice rooftop pool,great location
Leisure Self
2/10
Poor
13 Jan 2019
M
Avoid! Avoid!
Hotel booking are non-refundable.
Room got ants. Had to call reception every time I need to open the safe box, terrible breakfast, not a pleasent experience at sll till a limit I had to checkout 3 days earlier and booked onother hotel to enjoy my stay in a better hotel
6/10
Pleasant
04 Jan 2019
David

If you want basic stop here

Hotel was very basic and obviously run on a shoestring. Asked for extra pillows- not got spares. Room was clean but had a balcony with only one chair, no bed side lights and no sitting chairs. If you were in the room you either were on the bed or in the bathroom. We didn’t eat in the hotel at all so cannot comment. The maid and night desk chap were very friendly. Other staff could be surly and unhelpful
Partner
10/10
Exceptional
26 Dec 2018
Denise

Roof top pool a bonus!

This hotel is in a great location. It is clean and has an elevator. The room is more the suitable. I really enjoyed the roof top pool. We opted out of the breakfast it simply looked average. The wifi was great. The front staff so so, no friendly greetings or additional service. One mid morning we were off to the beach and they had no beach towels, not even offering I’m sorry or 10 minutes simply no towel??? I would return to this hotel.
Partner
8/10
Excellent
01 Dec 2018
Verified traveler
convenient & nearby to patong beach. staff was welcoming & helpful
10/10
Exceptional
25 Nov 2018
Judit

Gem near Patong beach with rooftop pool

Excellent service, staff will make sure you're well taken care of. Must be a new hotel, taxi had a bit of a difficulty finding it. Checked in at 2am, no issues there. I booked a standard room, however the electric wires from the balcony were almost hanging in (3rd floor, 6 floors total) so I've upgraded for 300baht/night. Well worth it. Location is great, it's a 5 mins walk equally to Patong beach, Bangla Road and Jungceylon mall. Absolutely zero noise. Rooftop pool is clean, quite a beautiful sunset view. Spacious room with balcony however all you have is 1 chair outside which was filthy in both rooms. Didn't use lobby much so can't comment on food or drinks inside the hotel l, but I did book my trip to Phi Phi with them and that was great.
10/10
Exceptional
26 Oct 2018
Phil
Good location quiet and modern hotel.very friendly staff.
10/10
Exceptional
09 Oct 2018
Jean

Good location\n

Close to all amenities and beach. Clean hotel, friendly staff, good value for money. If we visit Thailand again we will definitely go back
to this hotel.
8/10
Excellent
24 Aug 2018
Kentc

Convenient n great location

Nice Hotel with friendly staff. But the rooftop swimming pool have to improve because water no change
8/10
Excellent
24 Jul 2018
Verified traveler
Clean hotel, nice room, good pool. Close to beach and great location
8/10
Excellent
20 Apr 2018
patrick

Close to beach

Very nice hotel very close to the beach and shopping. I enjoy staying at this hotel. Will stay at this hotel again next trip. Thank you.
10/10
Exceptional
01 Apr 2018
Ross

Awesome central location close to all amenities.

I have stayed at this Hotel on numerous occasions and what makes this hotel the best is the staff. They are so friendly, helpful and nothing is too much trouble for them. Their happy smiling faces and knowing your belongings are safe and secure at all times complete a fantastic holiday experience.
8/10
Excellent
25 Feb 2018
Claire

Relaxation trip

This hotel was good. Room are spacious and not too cramp. About 5 mins walk to the beach and 10 mins to jungceylon shopping centre.
Overall was a good hotel to stay.

Just a feedback that the toiletries finished, it will be good that the staff will be alerted to help to refill.
6/10
Pleasant
03 Feb 2018
Roberto

Good location

Good location in a busy area. Phuket it’s perfect for party but is expensive as well if you compare with other locations in Thailand. This hotel covers what you need, is close to the beach and Bangla Walking Street. I like the room because it was clean, spacious, quiet and good mattress that it’s not easy to find.
8/10
Excellent
30 Jan 2018
todd

Excellent location good service

Super clean hotel in a great location . Very good stuff and rented excellent motorbikes . I would recommend this hotel to anybody that wants great service and in a good location
8/10
Excellent
01 Dec 2017
raafat

Nice hotel, center of town

Good hotel with friendly staff , vivid location near most of interesting locations, nice swimming pool, air conditioner and good internet connection
6/10
Pleasant
01 Nov 2017
mark

Disappointed

The staff were not very friendly. I was put in a standard room when I had booked and paid for the executive room. The bathroom needed a good cleaning.
10/10
Exceptional
29 Oct 2017
Corey
Great staff & very clean hotel
8/10
Excellent
17 Oct 2017
Verified traveler

The Crystal Beach

This is a budget hotel that provides great value for what you pay. I stayed during low season and got a great price You definitely get your moneys worth from this hotel; there is a rooftop pool but no gym. Hotel is located on small Soi about a 10 minute walk to Bangla road or 5 minutes to the Hard Rock. Lots of restaurants nearby as well as a couple of bars right outside your door. Only possible downside (not to me) is the massage girls will give you their usual spiel everytime you walk by, personally I enjoy the friendly banter with them
8/10
Excellent
14 Sep 2017
Daryl

very friendly.

Second time I have stayed at this hotel. Not to large. Good service to rooms. Always clean. Staff friendly. Recommend. And central. Close to beach.
8/10
Excellent
29 Aug 2017
Verified traveler
Ok For 3 days would not have liked to stay longer ,beds so hard
no coffee in rooms on arrival
Asked about breakfast,told we dont have breakfasts,then we found out last day we could actually buy it there,the welcome card was not very well put together with hotel information
office staff were lovely,but some were a bit hard to understand
close to city life
Pool was god sent at the end of hot day
4/10
Poor
25 Jul 2017
griselle

Speechless

This hotel looks better in the pictures than how really is. Not very clean but in a very good location. That's the only plus!
Partner
8/10
Excellent
24 Jul 2017
Glenn

Great stay at great price

Hotel is very clean, comfy bed and great staff. Location is close to beach and market.
8/10
Excellent
30 Jun 2017
Kev

Very nice staff

Stayed in the hotel on 2 occasions and the staff were very friendly that they recognized us! They were very helpful and friendly. The room itself was clean and pretty much had everything you needed to stay in patong which is pretty much sleep and be out all day. Would comeback here when I come back to patong.
10/10
Exceptional
29 Jun 2017
steve

A great hotel

I found this hotel to have every thing that you need.
Staff are fantastic,always happy to help
I have already recommend this hotel to my friends who are going to patong soon.
6/10
Pleasant
18 May 2017
Hus

Decent and comfortable hotel

Nice hotel which is about a 7 minute walk to the beach. There are restaurants, shops and some massage places nearby. Not too far of a walk to the more busier area like Bangla road.
4/10
Poor
24 Apr 2017
Verified traveler

Noisy uncomfortable room

Bed, was rock hard, very noisy, kept being waking up every night from street noise. Beach filthy
8/10
Excellent
03 Apr 2017
Paul

Great value, near to almost everything.

Overal good value. Large room, excellent service, very very friendly. Rooftop pool not that big but didn't use it much. Large towels available for either the pool or the beach. Smallish balcony, but didn't really need it. 8-10 easy stroll to beach, less to many stores and restaraunts. Okay breakfast, but same, same every day; a little variety would be great. Good bargain, would definitely stay there again.
Partner
8/10
Excellent
16 Feb 2017
john k
Great
8/10
Excellent
13 Feb 2017
Anita
The hotel staff are very friendly and the location is excellente
Family
8/10
Excellent
27 Jan 2017
21travelwithme

Great place for a great price!

The staff were really kind and friendly. There was a roach in our room the first night, we were too tired to care so we fell asleep. The next morning when I found the little creeper still in our room, so when we went down for breakfast, I informed the lovely lady at the front reception and she said she'd send someone up to check on it but I doubt she did because it was still there when we went back up after breakfast. We managed to get rid of it on our own, so it was fine at the end of the day. The breakfast was average, juice/tea/water, toast, eggs, pancakes, etc.

It is really central to everything. Both Jungceylon and the beach are a few minutes walk. If you wanted to catch a bus to Phuket town, there's one that goes through the beach road. There are quite a lot of happening in the surroundings at all times. There so many restaurants, bars, street stalls, massages places (there are two massage places right outside the hotel and I'm pretty sure they're the happy ending kinda places :P) Tip: if you're buying stuff or getting massages, get them outside of Phuket, it's cheaper!

I love and crave the loudness, the vibrant liveliness, the business. Therefore, this hotel was perfectly located for me. It's very loud, vibrant and lively at night. The music from the bars and clubs around go on into the early hours of the next morning.

Wifi was good. Complimentary water.

We got the hotel to sort out our taxi to the airport and we left Phuket without too much hassle
8/10
Excellent
03 Jan 2017
Verified traveler

Cozy and Pleasant

Comfortable stay, the hotel is close to the beach and shops around, can be reach by walking distance. Room are cozy and the facilities are pretty well maintained. Hotel staff are very helpful with my query as well. reasonable price and worth the stay.
Partner
10/10
Exceptional
27 Dec 2016
Manel
Great staff , very accommodating and good location. For a hotel in patong, it wasn't loud at all. Clean and spacious rooms.
Family
10/10
Exceptional
02 Dec 2016
Ross

Fantastic staff and services

Absolutely fantastic staff and service, awesome air conditioning all located within the heart of the action close to restaurants, the beach and a short stroll to the shopping centre. Did I mention the amazing staff?
10/10
Exceptional
29 Nov 2016
Brandon

Value For Money

Even though it isn't as near Jungceylon as seen in map, it is still within decent walking distance (about 800m walk maybe?).

The hotel looks new, or well maintained. Even though my room (balcony) was on Level 2 and facing the road, I was surprised it's quiet due to the double glaced window that kept the noise out. Would love to stay there again.

I wasn't expecting much given the affordable price, but it turned out better than expected.
8/10
Excellent
19 Nov 2016
Antony
My first solo hol!and don't think i could have picked a better hotel or area, everyone was brill.
10/10
Exceptional
05 Aug 2016
Verified traveler

Great hotel. Best staff. Best location. Wow pool!

booked for 2 nights... extended for 12 more nights! Because this hotel is Amazing with nice and well mannered staff!
10/10
Exceptional
11 Apr 2016
martin

Got to check in at 12..

Got to check in at 12 .
That was good . Pool is nice .. Good room for the price .

Nice staff , good location and grate price
Family
6/10
Pleasant
19 Mar 2016
Verified traveler

Close to the beach and the mall

About 5min to the beacb and 10min to the big mall and night market in Patong. Great hotel for people into the action at Patong. Not good for family and couple.
Partner
8/10
Excellent
05 Mar 2016
mike
A nice modern hotel though street noise went on to the early hours
8/10
Excellent
05 Mar 2016
Mike

Nice hotel

A nice hotel that is close to the main shopping area and beach in Patong.
10/10
Exceptional
24 Feb 2016
Deborah

Recommendation for Crystal Beach hotel

We really enjoyed our stay. The hotel is new so the design is modern. The room was very clean, TV with English news programs, good shower. We chose a room to the back so it was quiet. The location is very good- close to night life, beach, ten minute walk to the Jungceylon mall. The salt water pool on the roof is very relaxing and a great bonus. We rented a motor bike next door. We had to hand in our passport during the rental period but there were no problems. The staff was helpful. They arranged for the taxi to the airport which cost us 800 Baht. There is a really nice restaurant at the end of the rode- Two Chefs- which had really nice live music. The hotel is close to the Hard Rock cafe. Note- there are many massage places around the hotel but they looked a bit inappropriate to us. Instead we went to a place on the main road around the corner called Bali Hai (Pink decorations) which was excellent. Overall we would recommend this place to anyone
Partner
8/10
Excellent
21 Feb 2016
Andrew

Clean. Contemporary. Comfortable.

Contemporary, comfortable and clean hotel in the middle of very busy Patong Beach. Great value for the money. Breakfast was more than adequate, included fried eggs and small premade omelettes.Rooftop pool better than most, pleasant to use. Night manager rather harsh in explaining rules, seems he expected the worst from us in terms of partying, girls up in the room, etc; we gave him no cause! We did have some trouble with our minivan and then a cab finding this place - we were first dropped at Crystal Inn in Phuket town.
Family
8/10
Excellent
30 Jan 2016
Verified traveler

Nice hotel

Crystal beach is a nice hotel in a good location. Pros - clean room, pool on the roof (with a nice view), breakfast was OK (nothing special but fine for few mornings), friendly staff. Cons - there is a menu on the roof which offers an opportunity to order cocktails next to the pool, but if we wanted to do that, they said they do not have this service anymore.
Family
10/10
Exceptional
26 Jan 2016
Wyn

Refreshingly Cool Room Close To Beach

First off this hotel is not located where Expedia or Google says it is. It's actually in a better location near Patong Beach Resort. Don't worry your bus or taxi driver knows where it is and will take you to the correct location.

Besides that the hotel room is great. The AC unit is super strong and will cool you down quickly from the outside heat. The room is spacious and the bed is comfy. Nice TV with plenty of channels, a fridge, and in room safe. I felt very safe staying here. Also, the pool has a great view of the surrounding area.
10/10
Exceptional
16 Jan 2016
Rohan
Great hotel at an amazing price! The location only makes it better. Highly recommended.
Partner
8/10
Excellent
28 Dec 2015
Scott

Good location

Close to beach, and nightlife but not too close you hear too much noise. Good for the price
8/10
Excellent
14 Dec 2015
Verified traveler
Very good location, around 5 mins walk from Patong beach and from Bangla road and the best places to go at night. The hotel is quite clean and the staff were helpful. The buffet breakfast was ok. Overall a good place to stay in Patong.
6/10
Pleasant
10 Dec 2015
Alex

Great room, basic and clean.

Room was perfect for what we needed. Close to town, sometimes a bit noisy but as expected as we were T the front of the hotel. clean room with decent bathroom. No problems except one issue using the safety deposit box which was our error which reception promptly resolved. Aircon worked well!!
Partner
8/10
Excellent
26 Nov 2015
Steve

Nice hotel not far from the beach

This is a very nice hotel in a very good location

Easy walking distance to all the restaurants and bars etc

Very clean and new

Great roof top pool

Friendly staff
6/10
Pleasant
24 Nov 2015
Verified traveler

Crystal beach hotel

Great for for price and in a great area
Partner
10/10
Exceptional
24 Nov 2015
AYREEN
good hotel very close to everything ,,didnt like the day we checked out the guy on the duty checked the room and starting asking us about the old ink stain which was on the bedsheet..he said it was done by us very annoying .they should be checking the bedsheets before putting them on the bed .
Family
10/10
Exceptional
22 Nov 2015
Wayne

Great Hotel spacially for the price

Hotel was fabulous,staff friendly and willing to help with anything.
Brekky was basic but well worth it, i am going back next year and will be using this hotel again,was clean and reasonably new.

Had 14 days of absolute fun...specially for an oldie, shopping,sightseeing, all the boys stuff.
10/10
Exceptional
18 Nov 2015
Verified traveler

Great hotel flor the price

Excelente location, great hotel, staff was Very helpful
8/10
Excellent
24 Jun 2015
Larry

Great modern simple hotel

We had stayed at a resort in Kamala for a few nights but wanted to stay closer to the action in Patong. The Crystal Beach was great. The room was very clean, wifi was fast, the staff was very friendly. It is not a 5 star hotel, but it was new, chic, right in the mix, but not overly loud and just what we were looking for.
Partner

Location & surroundings

The Crystal Beach Hotel
212/4-7 Soi Keb-Sub,Rat-U-Tid 200 Pee Road, Phuket, Thailand

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The Crystal Beach Hotel

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