Name: Radisson RED Phuket Patong Beach
Address: Ruam Jai Road, Patong Beach, 48, Phuket, 83150, TH

Radisson RED Phuket Patong Beach

Phuket · Thailand

Ruam Jai Road, Patong Beach, 48View location

20 reviews shown

8/10

Excellent

26 Apr 2026

Shamael

I arrived at the hotel at midnight. No one helped with the luggages or was at the door to greet me upon entering. The way Stephen handled the check-in process was really bad, never have I experienced such a bad and rushed check-in process. I was given a room on the 4th floor, the bed had woodticks and insects on it, I asked to have it changed but the new bedding also had it. Please inspect 4th floor wash and cleaning and bedding entirely for infestation. Check the beds thoroughly. I was then given a room on an upper floor. The day staff (ladies in red) were very pleasant. Breakfast people were great too. The hotel does need renovations.

Self

10/10

Exceptional

16 Apr 2026

Rouslan

Very Good

8/10

Excellent

09 Mar 2026

Jean

close to beach and all shopping areas. walking distance to the malls and street markets/bangla stadium. Great location . Room and hotel was clean. Water filter on every floor however low everyday but available all the time in the gym to refill water bottles. Room comes with 2 bottles daily which was great. Breakfast buffet was good but could use more rotation or different selections. Staff were very nice. No issues except getting stuck in the elevator. Tried the help button in the elevator and it did not work. it got really hot in the elevator and we only got help because we had our phones on us and we had to call the hotel and inform them about our situation. An apology was given by staff but discount on breakfast would have been nice too! lol! other than that, great hotel and recommend. Great location, great food in area and beach 5 minutes from hotel. 7 eleven also on the way to the beach which was convenient

Partner

8/10

Excellent

14 Feb 2026

Bernard

Great location. Solid breakfast. Clean and hip styling.

8/10

Excellent

07 Jan 2026

Pankaj

There should be more effort to improve vegetarian options in breakfast. Quality of India items are sub standard

10/10

Exceptional

04 Jan 2026

Krysten

Everything was beyond exceptional

8/10

Excellent

30 Dec 2025

Ehud

We booked a Deluxe Sea View. We got a beautiful and spacious room but we only saw a small piece of the sea. A tiny balcony and the view from it was the roof of the neighboring hotel and a terrible noise of engines that worked 24 hours a day that made it difficult to sleep at night. We complained the next morning at the reception and they promised to get back to us. We have been here for 3 nights and are leaving tomorrow and no one has yet come back to us.

Friends_and_family Family

10/10

Exceptional

28 Dec 2025

Harshika

The staff was great and very attentive. Everyone was so helpful.

Partner

6/10

Pleasant

02 Dec 2025

Ralph

Things got off to a bad start and didn't really improve after that!
Paid extra for room with \"partial sea view\" but was allocated room with view of a brick wall!
Complained but was told they do not have sea view rooms because they are not near the sea and this room option has since been removed from their website.
The dispute dragged on and was not resolved to my satisfaction. I was not offered an upgrade or any form of compensation.
So many other niggles and frustrations.
Balcony got no sun at anytime of day and only had 1 chair. Was promised a second but that never materialised.
Pool areas on level 3 badly positioned so they got very little sun if any at all. Also a roof top pool and terrace was widely advertised throughout the hotel but did not exist as they were \"still under construction\".
Brakfast was average with limited \"western\" options and no coffee machine, just instant.
Plenty of thai and indian dishes available but cannot eat spicy food or curry for breakfast.
Taxi farce was ubelivable.
Afer booking taxi for airport, my flight was rescheduled and delayed by 40 minutes, so I tried to amend the taxi pick up time accordingly. No idea why but this simple task proved to be mission impossible for them. In the end, just flagged one down in the street outside.
Overall, staff are willing but seem inexperienced and unable to resolve simple issues. They promise a lot but deliver little.
Unfortunately, would not stay here again nor recommend. 👎

Leisure Partner

10/10

Exceptional

01 Dec 2025

Craig

Breakfast

10/10

Exceptional

22 Nov 2025

tyler J

Room was spotless. Staff extremely kind and helpful

Leisure Partner

8/10

Excellent

18 Oct 2025

Joel

Amazing stay

Leisure Self

8/10

Excellent

11 Oct 2025

Tameassa

The drink at arrival was nice, we were only staying for a few hours prior to our flight home. Unfortunately did not get a room upgrade and waited for room key until 14:50. Was begining of october so not peak season yet, may need improvement on room turnover. Staff was nice thoughout, hotel was fresh, beds seemed comfortable eventhough we didnt spend the night. Very close to everything in Patong/walking street/shopping. Connected to the hooters restaurant bar next door on main street. We come to phuket often and have not stayed here before, for the price point and what we needed, it was good.

Leisure Partner

10/10

Exceptional

23 Sep 2025

Jason

Great stay! Staff was very friendly and helpful. Room was nice with pool view. Would highly recommend.

Leisure Self

8/10

Excellent

23 Sep 2025

Eugene

the hotel offers partial sea view and full sea view room at higher rates. it makes no sense because all the rooms are partial sea view because the hotel isn’t directly off the beach. i had a dirty ally way view with buildings and trees blocking the sea view. horrible!! i voiced my displeasure and they acknowledge the lack of sea view at their properties. They moved me into a bigger room with a partial pool view. property is nice!! happy hour drink specials was the highlight. i would recommend but don’t pick the sea view rooms because there is no sea view

Leisure Partner

10/10

Exceptional

16 Sep 2025

Jordan

Great stay! We travel alot, and it was hard to find a fault.
Rooms were great, super close to the beach, property is very nice.
One of the nicer hotels in Patong.

Wouldn't hesitate to recommend.

10/10

Exceptional

05 Jul 2025

Sindy

I really liked this hotel. My only issue was I waited over 30 minutes for my appetizer to come at the restaurant downstairs. I was never able to order a course meal.

Leisure Family

10/10

Exceptional

23 Jun 2025

Fareena Ali

Excellent!!

Friends_and_family Family

10/10

Exceptional

26 May 2025

Troy

Great service!!!