Baumanburi

Thailand , Phuket
Patong Beach, 239/1 Rat-U-Thit 200 Pi Rd., Patong Beach
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100 reviews shown

10/10

Exceptional

15 Feb 2026

Alexander

Clean, good pool , great location , good value for price

8/10

Excellent

19 Nov 2025

Cameron

Great room

Leisure Partner

6/10

Pleasant

31 Oct 2025

Gian

It was ok

Leisure Friends

10/10

Exceptional

22 Oct 2025

Rebecca

The staff were amazing. The breakfast is good tell the manager J hello, he’s super sweet. Rooms are spacious and quiet. Go around the corner for a nice drink at the “other bar” and buy the girls a drink they are really nice.

Leisure Partner

6/10

Pleasant

09 Sep 2025

michael

Staff. Good

Leisure Self

10/10

Exceptional

30 May 2025

Raymond

Everything outstanding all of the staff,clean room,great pool and gardens and breakfast very welcoming smiles everywhere.

Leisure Family

6/10

Pleasant

14 Feb 2025

Wilga

The breakfast was poor the hotel had food warmers but were not used also the food was I think reused it definitely was not up to a western menu.Thefood may be acceptable for Russian and Arab people but definitely not for western countries you only have to go over the road and pay for a breakfast at the Marriott to find out what a proper breakfast is and cheaper as well.The staff were very good the rooms were clean but very outdated ,I think management should be changed to give the hotel a facelift.My opinion will probably be answered the same way as every other complaint is

8/10

Excellent

09 Jan 2025

Ali

Great place

Great place

10/10

Exceptional

25 Sep 2024

Debbie

Property conveniently located clean and friendly staff

Leisure Family

10/10

Exceptional

07 Jul 2024

fawn

This is our second stay at the bauman burrri and we will absolutely return, the staff are absolutely amazing especially Aod!! Our room is perfect and cleaned everyday, this is a hotel for couples families and honeymooners!!! I can’t recommend this hotel highly enough!!!

Leisure Family

6/10

Pleasant

02 Jun 2024

Darren

Good location, very close to Otop market.

Breakfast was average - all egg choices pre cooked, and no bacon available

Leisure Friends

10/10

Exceptional

02 May 2024

peter

Place is a little run down however for the price is very good, staff are efficient but by no means are they in a hurry, close to markets easy walk to beach or walking at
Will stay there again

Leisure Self

6/10

Pleasant

01 May 2024

Susan

Rooms not great, very hard beds, Internet hit and miss, towels old and grey coloured with holes need replacing! Very budget hotel but it was also cheap so you get what you pay for. Suited me as needed to be near dentist. Pool was clean and good with adequate loungers, pool towels done better than others. Close to otop market. On if you're not too fussy and want cheap, would not stay here again though.

Leisure Self

10/10

Exceptional

12 Apr 2024

brian

Stayed here many times and definitely stay here again 🙏

Leisure Self

6/10

Pleasant

29 Feb 2024

Oleg

Nice swimming pool

Business_and_leisure Self

6/10

Pleasant

13 Sep 2023

Montira

The property’s it need major renovations to bring it to modern standard. Staff difficult to deal with, when their is problems. There not much variety in breakfast, same every morning, u less they have function the night before. The leftover is breakfast the next morning.

Leisure Friends

8/10

Excellent

25 Aug 2023

Albert

This property ixcellent value for money my second stay post covid and they are getting back you what it was. The staff are just too eager to help

Leisure Self

10/10

Exceptional

22 May 2023

Andrew

excellent pool facilites

Leisure Self

2/10

Poor

30 Apr 2023

Philip

Given worst location in the hotel, room condition was third rate and needed renovation and the bed was ridiculously hard. We changed hotels.

8/10

Excellent

28 Apr 2023

Nathan

Nice hotel and good location
Only small problem for me was many times you are at the pool bar and waiting for ages for someone to serve you , but for a hotel the drinks are cheap even cheaper than all the bars

The staff are friendly and the pool is a good size and plenty of sunbeds

Leisure Self

4/10

Poor

05 Feb 2023

Madison

Upon check in the counter staff were very helpful and pleasant. We had an issue with our safe so they sent some to repair who hung around for 20 minutes then took our safe as it was defective. We then were told he would be back in ten minutes which we waited and never saw him. We went out with our possessions we didn’t want to lose and came back later that night to still find no safe. When I asked staff where my safe was I was brushed off. We also had a spill from a previous guest that wasn’t cleaned in the room. And the fridge had a massive puddle of water in it. The stay was Ok but wouldn’t return on these basis. Room was a 5/10 for the rate we paid. Would not spend more then a $100 Canadian a night on that hotel.

Leisure Partner

10/10

Exceptional

03 Oct 2022

John

Great pool and very friendly staff

Leisure Self

8/10

Excellent

25 Sep 2022

Richard

The property is clean and has good facilities, it is close to everything and is a safe place to holiday. I have stayed here on 5 occasions and will continue to use the Baumanburi.

Leisure Self

4/10

Poor

26 Mar 2020

Verified traveler

Room was a front on main road and very very noisy - I suppose being one of the cheaper rooms you get what you pay for.

Leisure Friends

8/10

Excellent

16 Mar 2020

John

Always stay here it is in a good position and at a good price food could be better but over all good value for money

Leisure Partner

10/10

Exceptional

04 Mar 2020

Anthony

Would recommend

Second stay here, great location and good resort style hotel at the bargain end of the scale

Friends_and_family Friends

8/10

Excellent

20 Feb 2020

Verified traveler

This is the second time We have stayed here. First time was a pool access room which I couldn’t fault this time we stayed in a deluxe room which needs repairing floors boards starting to lift up chairs outside where suppose to be white but they were very dirty from being outside power points coming off walls and not charging phones etc very well. Wifi is bad kept dropping out all the time and had to sign back in to wifi when it did drop out. Apart from that beds were comfy hard but not hard as some beds we have slept on
Staff are fantastic very welcoming and polite.pool is great. I would stay here again As the location is very close to otop and about a 15min walk to Bangla

Leisure Family

2/10

Poor

21 Jan 2020

Ercan

Deeply disappointing

I first stayed in this hotel 10 years ago, and I was frankly shocked in the decline in standards. The room I was given on the fourth floor was, to say the least, deeply disappointing. There was an unpleasant, damp smell in the room throughout my four night stay. Even opening the window every day made no difference. I was also kept awake every night by loud music coming, I think, from the Hard Rock cafe opposite. The Wifi was extremely hit and miss and was so inconsistent that I could not do my necessary work on my laptop. Most travellers expect good and consistent Wifi as a minimum.

On the plus side, I must say that our cleaning lady was lovely and friendly.

The final straw was that on my last full day the toilet would not flush. A staff man came to fix it but I was to discover on returning to the room almost at midnight that the whole floor was flooded and I was forced to go four floors down to use the general toilets. I couldn't shower on my last morning. When I asked Dear, the front office manager, for a refund she point blank refused on the spurious grounds that I had not reported the flooded floor at midnight!

On no account would I recommend this sad establishment.

Partner

2/10

Poor

03 Jan 2020

PETER

DONT STAY HERE

Terrible breakfast , very dirty smelly room , staff rude impolite , housekeeping staff need training , food terrible , all in all it’s needs new management - never stay again , charged a joining fee ?? For my friend to come to my room - what is this

Partner

8/10

Excellent

20 Dec 2019

Verified traveler

Spacious room great pool access. Only a little dated but overall excellent

Leisure Family

8/10

Excellent

24 Nov 2019

Anon

Really liked this hotel. The staff was awesome and the pool was amazing. The rooms were fairly large for the price and clean. The downsides: the bed was pretty hard and the buffet wasnt fantastic. Not a big deal since i found a coffee shop I liked down the street

Leisure Self

4/10

Poor

19 Nov 2019

Tyke1993

They tried putting us in a room initially which was next to some construction work. We complained and they never apologised it was like they expected us to do it, so they were trying their luck with us.

The room they put us in after wasn’t much better, it had no balcony and was directly opposite a Hard Rock Cafe which played music until the late hours of the night.

Steam room and Sauna wasn’t working our entire stay and the wifi was probably the worst I’ve come across.

Leisure Partner

6/10

Pleasant

16 Nov 2019

Verified traveler

Staff are very friendly. Room was quite noisy with traffic noise and trades people working.

Leisure Friends

10/10

Exceptional

07 Nov 2019

Verified traveler

The pool side rooms were best... the road side not. Staff were fantastic xxxx tipped appropriately xxx

Friends_and_family Family

4/10

Poor

05 Nov 2019

Verified traveler

Not a 4 star hotel.

Rooms very old and out dated
Mattresses hard as a rock.
Very wet old damp smell.
Noisy..Aircon blew warm air.
Elevator kept breaking down.

Self

10/10

Exceptional

01 Nov 2019

Verified traveler

Staff there were amazing 😉 always looked after us whether at pool or breakfast

Leisure Friends

2/10

Poor

27 Oct 2019

Hany

Old out dated need over holes everything is old they are not friendly on the front desks.
They need to change how to respect customers booked by website ask for receipt when I leaving nasty way you take your receipt from website you book with it . I will never recommend this place to the people I don’t like

Leisure Partner

10/10

Exceptional

25 Oct 2019

Verified traveler

Always enjoy this hotel, friendly staff, close to everything
Wifi was a bit hit n miss, but they worked on it.

Leisure Family

8/10

Excellent

12 Oct 2019

Verified traveler

Great location, clean and tidy, staff were friendly and helpful

Leisure Partner

8/10

Excellent

05 Oct 2019

Stephen

Property is very central and within walking distance of major shops. 1 minute walk to O-Top Market. Room was excellent with good facilities, however wasn't swept each day. Hotel staff had very limited english, however a smile speaks all languages. Buffet was limited and the same each day.

Leisure Partner

2/10

Poor

19 Sep 2019

Beverlly

THE MANAGER AND SUPERVISOR COULD NOT HELP US!!

We are very very very disappointed with the manners and how they treated us on our last day of our trip.

We rented a motorbike and parked outside the hotel around 1am. The next morning we had a pick up service for our island hopping activity and when we get back around 4pm and wanted to stroll around with our motorbike we found out that there are some damage with the bike already!! And no one was admitting who touched it nor bumped with it. We were very very disappointed how they handled the situation. We asked for a cctv and the supervisor said they would look into it in the next 2hours, so we took a shower and just wasted time in the room for awhile, but after 2 hours there was no cctv provided reason was there was no more IT in the office to check on it. The securities was saying that around 4pm we used the bike! And that it was our fault that It got damage!! how could we damage it when we know that there was a fault already!
The manager said that they have contacted the I.T and could provide CCTV in 30mins. so again, we waited and had dinner around, when we got back after 40mins, THE MANAGER HAD LEFT THE HOTEL AND NO CCTV AND NO ONE COULD HELP US AT ALL. Disgusting service! We were so frustrated and so mad that no one was able to man up and admit it. We are sure they know who was it but just trying to cover it up.
We had to pay 10000baht for the damage that we didnt even make!!!!!! IMAGINE ON OUR LAST DAY!!! How much money we have left!! DISGUSTING SERVICE!!!!!

Friends

4/10

Poor

12 Sep 2019

Verified traveler

Swimming pool, bar pool staff name jonh & location

Leisure Family

2/10

Poor

11 Sep 2019

SandraStemp

I had booked two rooms from the pictures displayed on the website. When we arrived there wad only one room booked and it was nothing like the picture displayed. I complained and was told that was the room and that was it. I asked to speak to the Manager and it took 40 minutes of arguing with the receptionist before the Manager finally came out.> They said that they were booked out and we had to stay two nights in the one room and then would be upgraded after that, which we were.This hotel is lucky to be a 2 star hotel and nothing more. The admin staff were rude and not helpful and very argumentative. They have no idea of Customer Service.I have photos of the room and the urgent needs for the required repairs. The toilet leaked, the flooring did not meet and caused you to catch your feet, the bath was disgusting and in the first room there were electrical street wires running next to the verandah.I am so disappointed with this hotel and would never recommend it to anyone, it spoilt our holiday. This is not up to Expedia's standards and it was only when I called Expedia that they offered to upgrade us. The Manager told me it was Expedia who had been misleading and that a lot of their Customers complained. I had to show the website to show them the photos and then she agreed to the upgrade. This was a terrible experience and I use Expedia and the sister Company Last Minute for all my travel up until now. Very misleading advertising and disappointing.

Leisure Family

10/10

Exceptional

08 Sep 2019

Verified traveler

The room was great, however amenities such as brush, and razor were not available in the room.

Leisure Partner

6/10

Pleasant

01 Sep 2019

Colin

Disappointing

We have stayed at the Baumanburi a number of times in the past but possibly never again. We were allocated a \"Superior\" room in the front section of the hotel overlooking a busy road. In our previous stays we were unaware that there was even a possibility of return visitors being relegated to such average facilities. The balcony had a very noisy A/Con which rattled away all night and blew hot air on you if you chose to sit outside.The bathroom basin has only cold water. The shower was very nice but lacking in handrails for support. Our return visit was for our 55th Wedding Anniversary and was duly noted on our booking form to the hotel on but that was of no concern to the very indifferent lady who was in charge at the reception desk. There was to be no discussion about room allocations and that was the end of story. Aod at the breakfast was very attentive and looked after us well. Just felt let down on this visit overall.

Partner

2/10

Poor

20 Aug 2019

Unhappy

Very rude staff rooms were blow average for the price and the wait time for just about every single thing was a joke.

We found a far better hotel for even cheaper
Avoid this place.

Leisure Friends

4/10

Poor

10 Aug 2019

Norman

This hotel only caters to middle eastern customers. The breakfast was not suitable for Westerners at all, in the 21 days we were there, Bacon was not on the menu for breakfast, mainly it was Halal food so the only thing left was egg and toast.
The seats in the lobby were few and far between and what was there was uncomfortable to sit on. The lift floor was constantly wet with people walking from the pool without drying themselves properly. The chairs in the room and balcony were solid timber chairs and were very uncomfortable to sit on.

Leisure Partner

8/10

Excellent

28 Jul 2019

K A

Good but needs refreshing

Good if dated hotel

Friends_and_family Family

4/10

Poor

05 Jul 2019

Verified traveler

I like the pool views and the spa, but I disappointed with the receptionist when check in. They said 2pm is check in time and i was waited until 2pm but the room still not available. They said previous costumer haven’t check out and it means they should provide me a temporary room but they not. I am very disappointed

Leisure Partner

10/10

Exceptional

19 Jun 2019

Verified traveler

Outstanding hotel for the price!

Amazing stay! Awesome staff! Good pool bar! Good pool! Good food and a close walk to the night life! overall an excellent hotel for the price and what you get for it! No complaints on a 4 day stay at this hotel!

10/10

Exceptional

17 Jun 2019

Verified traveler

the room was spacious and kept very clean and all the staff were very friendly and helpful and went out of there way to help

Leisure Friends

2/10

Poor

07 Jun 2019

Old. Unfriendly staff. Lousy location. Bad services.

Leisure Friends

8/10

Excellent

05 Jun 2019

Prabhu

Be back again

Overall good value for money.

Friends

8/10

Excellent

29 Apr 2019

Verified traveler

地点方便，舒適，價格實惠，職員有禮，有機會再入住。

Family

8/10

Excellent

19 Apr 2019

Verified traveler

Great location. Good value for money. Friendly courteous staff.

Leisure Friends

8/10

Excellent

17 Apr 2019

Steve

I enjoyed this hotel, I try different places twice a year, I had air-conditioning problem for 2days, they tried to fix , then they upgraded me to a better room, at there cost.👍.downside was the wifi it was hit and miss on some days,. But overall great hotel, I'll b back next trip

Leisure Friends

8/10

Excellent

05 Apr 2019

pieter

excellent pool

third time we have stayed here great pool ,great location, great price,great breakfast

Partner

10/10

Exceptional

18 Mar 2019

DianeVanJaarsve

There is nothing that we can find fault with. The location is close to shops, night market, currency exchange, Tour Agency. The staff are always friendly, welcoming, polite and extremely helpful and always accommodating. Breakfast and Dinners were delicious. The pool was awesome. The Spa was amazing and cheap. The Room was comfortable and had enough packing space for clothes. Room service was quick. Everything was perfect!!! Thank you so much for making our holiday (Birthday celebration) an unforgettable one. This is our favorite destination from now on!!!

Leisure Partner

8/10

Excellent

15 Mar 2019

Verified traveler

We've been stay in the out house for the beginning but it was so old need to be refurbish,then we paid extra to upgrade to the original building ,it was fantastic ,you can see the pool n relaxing area ,rooms was so big with seating area and the balcony ,bathroom got bath n shower as well ,I can give four star

Leisure Family

8/10

Excellent

06 Mar 2019

Paul

Great location and staff.

The room was adequate but it was extremely hot and took hours to cool down. We finally discovered that there were windows facing the sun that had been boarded over. However, the heat was still evident. Other than that the location was great, the pool and bar were very nice and the staff very helpful. We did not have an opportunity to eat at the restaurant but the food looked delicious.

Partner

2/10

Poor

12 Feb 2019

John

I decided to stay in this hotel because it is in Patong beach and I thought the location was good. I paid $160 for the room for each night and I stayed 3 nights. The breakfast was awful. The room wasn't that clean. The pool opens at 10 am which I never experienced before. Staying in this hotel didn't worth it.

Business_and_leisure Family_with_children

10/10

Exceptional

05 Feb 2019

Verified traveler

Great hotel will definitely be coming back
Staff are always friendly foods good

10/10

Exceptional

05 Feb 2019

Verified traveler

Great hotel in walking distance to all the night life.
Staff are friendly and nice will definitely be staying here again

10/10

Exceptional

16 Jan 2019

Verified traveler

Nice hotel in a great location
Rooms are nice and staff are friendly

10/10

Exceptional

17 Dec 2018

Verified traveler

Good hotel

Good service, nice swimming pool and good breakfast buffet! I liked staying at this hotel!

Family

8/10

Excellent

12 Oct 2018

Jane

Nice hotel at a good price. A bit dated but comfortable

4/10

Poor

28 Sep 2018

Verified traveler

Used to be a 4 star hotel, nowadays old and tired. Poor service.
Location is good.

Partner

8/10

Excellent

23 Sep 2018

Brigitte

Beautiful stay

The stay was pleasant close to shops and beach, ideal for a couple of day in Patong. Very reasonable rate, big rooms could do with a fresh coat of paint and upgrading the bathroom. Pool area is the best, always nice and cool under the shade of the tropical trees and nice cool breeze make you forget how hot and humid it is. Very friendly staff. Breakfast is ok depending what you like. Cakes were stale. We had Thai lunch one day and it was very nice and price very reasonable. We will be back, for the price we can’t compare with a five star.

Partner

8/10

Excellent

09 Sep 2018

andrew

Great pool

Great pool friendly staff excellent massage

8/10

Excellent

23 Aug 2018

Verified traveler

Great place to stay .

Stay here beautiful hotel
Stunning pool ( wi fi and television )
Both don't work. If they did it would
Be the best hotel in Thailand.......

4/10

Poor

17 Aug 2018

Luis Alfredo

Disappointed

Renovations of a whole floor electric saws and hammers going from 8am till 10pm bar and food service not good never anyone around to order , run down no care attitude lack of understanding any English made it difficult to communicate , we left early return home

Partner

6/10

Pleasant

04 Aug 2018

Sean

No pool access rooms due to renovations.

We got to the baumanburi hotel with pool access rooms booked, arriving to be told there are none available due to renovations. The reason we booked this hotel is purely for the pool access rooms. I think it was very sneaky not too be informed there was none available. They did give me a resort credit however it still doesn't make up for zero communication. On a positive the staff were very good and helpful. They were playing with my 10 month old son and he loved the attention. Location is great. Just disappointed we didn't get what we paid for and had it confirmed.

Family

10/10

Exceptional

26 Jul 2018

Verified traveler

Had a wonderful stay!

Love the swimming pool. Great location, easy access to beach.

Friends

4/10

Poor

30 Jun 2018

Verified traveler

Needs renovation.. staff not very friendly beds too hard not very clean rooms smell

10/10

Exceptional

28 Jun 2018

Kevin

Wheelchair friendly environment, good location.

Wheelchair friendly environment, good location. Big swimming pool. Restaurant foods good and reasonable price.

2/10

Poor

10 Jun 2018

PECHIMUTHU

Bad condition room

Nice room photo's advertised but very bad condition room given upon check in. This is really wrong practised & I saw many room guest also post a same complaints in comments section. This hotel shd be removed frm Expedia or any other travel website. Even make complaints nobody willing to change the room. Very bad experience and won't travel to this place anymore.

4/10

Poor

23 Apr 2018

Frank

Hotel Average

Arrived did not get room asked for ( King bed near pool area ) put into a room end of scary corridor in the old part of the hotel.
Booked for a king bed 2 doubles put together. Receptionist very rude and if I wanted a better room then had to pay an extra 500 Bart per night which I did after lot of arguing. Not a good start. The breakfast was ordinary not appealing nearly same every day. Would not recommend for a relaxing quiet stay music blaring every night.

6/10

Pleasant

12 Apr 2018

Verified traveler

Deluxe Rooms

Male on reception extremely rude at all times. Deluxe rooms.....some are good, others are a disgrace with broken doors, mouldy bathrooms, noisy air con, blocked sinks.

8/10

Excellent

11 Apr 2018

Ana and Friends

Great hotel but wifi was terrible

We had two pool access rooms. One of the rooms had a problem with the AC and the hotel staff was very attentive in helping us move. The pool access was great. The only problem was that the internet was terrible. The internet is the only reason I would warn against this hotel. The location is great, walking distance to the beach, shops, and nightlife.

6/10

Pleasant

29 Mar 2018

Verified traveler

Good location

If your into rude Russian then this is the place for you as they were everywhere in this place.pool was nice as was the pool bar . We got charged extra after being put in a room that was what could only be claased as a jail cell to be put in a room that we booked in the first place . Breakfast was just ok nothing special.

6/10

Pleasant

22 Mar 2018

Stephen

Just ok

Great area with bars and restaurants all around, the accommodation wasn’t 4 star I would rate it 3.5 at best , breakfast was ordinary with the same old same old day after day , pool was good , rooms were also ordinary, better accommodation around !

Partner

6/10

Pleasant

23 Jan 2018

AMANDA

Very noisy every night due to bars and Hard Rock Cafe across the road. Noise didn’t stop till 2am most nights. Bed very uncomfortable. Staff lovely and very helpful and bar and restaurant good value with good food. Good atmosphere around the resort, but I would take ear plugs if you like to go to bed before 2am!

Partner

4/10

Poor

22 Jan 2018

Verified traveler

Holiday nightmare

Not only did we, and our travelling companions not get the rooms we booked, we were charged for breakfast (when breakfast was in our package) and no one would make the decision to take it off our bill. The room air conditioning was noisy and woke us up ( this was the same for the 4 rooms I booked - every room had this problem).

10/10

Exceptional

15 Jan 2018

Taylar

Great Location and Staff

Was very happy with our stay at this hotel. The staff were very friendly and helpful!

2/10

Poor

25 Dec 2017

Michael

Dissatisfied honeymooner

Per hotel front desk, all rooms were advertised using \"4-star section\" of the hotel (the middle building) to attract customers. This is misleading and false advertising. The front desk did not honor the \"4-star\" room when we addressed the issue on the first night. Instead we were asked to pay more (in $400-500/night range) if we want to stay in the 4-star room. We were informed that the price we paid is for 2-star room located on the left or right side of the main building even though they use the \"4-star room \" pictures to advertise. In addition, the TV channels were staticky. See photos..

Partner

10/10

Exceptional

14 Dec 2017

Deb

Great stay at Baumanburi

Great 3 night stay. Swim up pool bar was awesome (especially at happy hour). Omelette station for breakfast was great. Comfortable room with some faults (non-working safe was not fixed/broken shower door) but mostly a fantastic stay

Partner

4/10

Poor

21 Nov 2017

Louise

Disappointing

Initial views were that check-in was very slow and room not ready, despite booking mths in advance!
Our deluxe room promised a location away from the main rd. Arrival the room smelled old and musty as though not aired or used for some time. Bed was extremely uncomfortable and needed new mattress -
staff did their best to remedy this by putting several duvets on top of the mattress, but was never going to be a substitute for a new mattress. Significant noise throughout the night from st and staff moving things around on trolleys. Musty smell improved slightly with use and staff cleaning. The room is old fashioned which isn't an issue but in need of some updating.
Checkout! Tried to charge us for a bottle of whisky from mini bar that had never been present in mini bar on arrival or throughout our stay. Housekeeping claimed it had been! I spent an hour discussing this with reception staff/manager, who claimed housekeeping staff would have noticed if it hadn't been (yeah same way they noticed they didn't leave correct number of towels or water daily). No evidence of how minibar stock checked and not allowed to speak to hotel manager despite requests. I refused to pay it on principle.
If you do decide to stay, book a room in rear building to avoid noise. Check with reception on arrival exactly mini bar should have and check it daily to ensure no missing items as housekeeping staff appear incapable of this. On a plus the pool area is very nice and porter staff are great.

Partner

10/10

Exceptional

18 Nov 2017

Timothy

Very happy

Good value for money. Great variety for breakfast. Safe and secure hotel.

Partner

6/10

Pleasant

10 Nov 2017

ron

The location suits me

My 5th stay with friends.. everybody enjoyed the experience and the pool and surrounds are excellent

10/10

Exceptional

25 Sep 2017

clayton

great place to stay , great service

Partner

10/10

Exceptional

23 Sep 2017

tonylim from malaysia

nice n comfort

helpful reception from CJ..very nice place clean n comfort..near to all facilities

Family

8/10

Excellent

17 Sep 2017

Gee Shim

Good stay

Very good

2/10

Poor

23 Aug 2017

David

Never again

First day there, had money stolen out of my room.... Management were disinterested in my plight and by no ways helpful..... Police were called and housekeeping and management interviewed......no outcome though.....
If you do stay here be very wary of housekeeping and maintenance staff

6/10

Pleasant

21 Aug 2017

Verified traveler

Service was slow and sometimes a little rude. WiFi was appalling and showers were horrible.

6/10

Pleasant

12 Aug 2017

graham

room for improvement

check in was fast, the young staff much friendlier than some of the old ones , stayed in a deluxe room 6 nights, plenty of room, little out dated and tired, stale smell in the room after the deodorant wares off, some mold in the bathroom, broken toilet seat, plug didn't work in the sink, some pool lights not working, pool bar ran out of stock just on happy hour? no bacon with breakfast and cold eggs, but the rest was fine? location was spot on. could do with a kids club ?

6/10

Pleasant

26 Jul 2017

Ron

The reception staff are untrained, don't understand English well and are unable to help with requests

10/10

Exceptional

24 Jul 2017

Verified traveler

had a great time

I had a very nice experience in this hotel... I was travelling with my little 3 kids and had a booking for 2 delux rooms but I found out that there are no connected rooms in this room type... the nice front desk gentleman talked to the manager and solved my problem by giving us an upgrade to the deluxe plus rooms (connected rooms)... I was very happy with this... thank u Bumanburi hotel hotel for making our stay great in patong
if u want to rent a car AVIS office is in the hotel lobby

8/10

Excellent

17 Jul 2017

Wendy

Nice hotel, good size rooms

Have stayed here a few times & never had a problem.

10/10

Exceptional

04 Jun 2017

chihiro

good location and value for money

a nice hotel to stay....i will comeback next time