Duangjitt Resort & Spa

Thailand , Phuket
PHUKET, Prachanukroh Road, Patong Beach, Kathu, 18
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100 reviews shown

4/10

Poor

03 Mar 2026

Ryan

Pool=ok
Room= not clean, and old.
Staff=ok
Maximum 2 star

8/10

Excellent

14 Feb 2026

Megan

Lovely room, amazing shower, very clean. Pretty grounds and great location, 5 min walk to everything and right by the beach.

Leisure Partner

10/10

Exceptional

08 Feb 2026

Mahour

Everything was very good. The staff there were very friendly. It was very clean everywhere and their food was very tasty.

10/10

Exceptional

07 Feb 2026

Fredrik

Self

10/10

Exceptional

05 Feb 2026

Åsa

Yes

Friends_and_family Friends

6/10

Pleasant

01 Feb 2026

Benjamin

Really good amenities spoiled by weird policies

Partner

4/10

Poor

24 Jan 2026

Zack

It’s just effort. Everything you want to do is hard work. Nothing bad not anything to be pot

8/10

Excellent

04 Jan 2026

Melanie

Positives
- Spacious rooms and clean
- Friendly staff, with a special mention to Lookpla who went over and beyond to make us feel comfortable and welcomed

Negatives
- Pillows smelled slightly musty
- Garden facing rooms had a lot of mosquitoes
- A BIG NEGATIVE was that guests were allowed to book sun lounges ALL DAY. There were many booked using towels but unused.

Leisure Family

10/10

Exceptional

03 Jan 2026

Retief

We will be back

Leisure Family

8/10

Excellent

16 Dec 2025

Loren

We stay at Duangjitt as our kids love the water slides. Close to walk to everything in Patong

Friends_and_family Family

10/10

Exceptional

14 Dec 2025

Erin

I could not fault our stay here. Rooms are generous size - we were in the newly renovated premium deluxe wing.
Pool is huge - plenty of chairs
Breakfast is fresh & abundant
Staff are lovely and incredibly accommodating
Very impressed with my stay

Leisure Family

4/10

Poor

05 Dec 2025

Kirsty

check-in was smooth, room was ok , but lots of dust.

The most serious issue was the extreme noise every single night. It sounded like a nightclub or bar was directly behind the hotel. The noise was so loud that the beds were physically shaking, and sleep was nearly impossible. I had to sleep with tissue in my ears just to cope with the noise. I am 36 years old and enjoy nightlife, but this was far beyond reasonable.
On top of this we experienced three power cuts.
Only positives was breakfast and the pool, close to beach but I defo wouldn’t return , I’m sure you could find much nicer hotels in Phuket , but shoutout to Sol who helped with luggage he was lovely , always helping and smiling .

Leisure Friends

2/10

Poor

30 Nov 2025

Aaron

Very outdated, no way this is 4 star hotel.

2/10

Poor

26 Nov 2025

Siavosh

Yes, dirty sheets and blanket. Broken shower. Extra charge for guest. Mosquito in the room and many issue with shower getting flooded after shower.

Leisure Family

8/10

Excellent

23 Nov 2025

Mark

Great value for money

8/10

Excellent

21 Jul 2025

dylan

family fun

pool was amazing, bit dated but friendly staff and quiet location

Friends_and_family Family

10/10

Exceptional

07 Jul 2025

Michael

Great

Leisure

10/10

Exceptional

03 Jul 2025

Christopher

Fantastic resort, very spacious grounds, clean and tidy. Staff were very helpful and pleasant. Really liked the large swimming pools (even had a go on the waterslides!)

Leisure Family

6/10

Pleasant

01 Jul 2025

Denis

The garden outlook was really nice.
The bathroom was old and there was mould between the tiles and the bathtub and the vanity also mould on the shower curtain. That was very disappointing.

Leisure Partner

2/10

Poor

29 Jun 2025

Jackie

Title: BEWARE — This Hotel Stole money From Me!

I booked this hotel in Phuket for 6 nights, paying a pretty high price. After the first night, I woke up with an intense, sharp pain in my lower back that made it hard to breathe — maybe from their terrible mattress. The pain was so severe I couldn’t risk spending another night there, so I checked out the next day.

That’s when the outright theft started. The hotel refused to refund me the remaining nights, claiming they would “take care of me” if I returned. When I came back three days later, the reception staff actually laughed at me, refused to give me a room, and still wouldn’t return my money. When I mentioned writing a bad review, they basically laughed at me and kicked me out with nothing.

They also clearly took advantage of the fact that I don’t speak the local language, making it even easier for them to treat me unfairly.

I’ve visited Thailand many times and have always known Thai people to be honest — I have never experienced theft like this. But this hotel stole money me without any shame.

As far as the hotel itself, it’s a huge place full of nothing. It has a beautiful pool that closes at six, and to exit the property you actually need a golf cart.

Business_and_leisure

8/10

Excellent

06 Jun 2025

EUNSOOK

The shower room and sink didn't go down. The water in the pool was messy. The breakfast is really terrible. There is no delicious food and the fruit is not good. The big and deep swimming pool is good.
I chose this hotel because of its swimming pool. If the water is clean and the pool bar staff is friendly, I will visit again

Partner

10/10

Exceptional

23 May 2025

Wannisa

We have stayed at Duangjitt Resort many times and never been disatified

Leisure Partner

6/10

Pleasant

24 Apr 2025

David

Super king bed comfortable. Not enough pool chairs and umbrellas around pool. Breakfast average no gluten free bread. Loved the big pool!
Slides in pool a great idea for kids but not safe area to exit slide. Shuttle buggy’s were very helpful.

Leisure Partner

6/10

Pleasant

11 Apr 2025

Stephen

Phuket 25

Rooms basic. Small TV , no iron and iron board available, need go to an ironing room long way from the room, generality with the feeling the company offer the least possible to their customer's

Self

6/10

Pleasant

01 Apr 2025

Michelle

The noise from the bars across the road echoed into the junior suites. Although very clean it is a little dated. Staff were nice. Buffet breakfast good. Spa has been moved to under the rock waterfall while renovations are underway. A sign needs to be put up for people swimming in that area to be quiet while treatments are being done. I had three women talking, laughing and squealing right near my head during the massage for most of the treatment time. I felt sorry for the massage therapist, it was the best massage I have ever had spoilt by inconsiderate noisy women.

Leisure Partner

10/10

Exceptional

30 Mar 2025

Layla

The location was great, it felt secluded but it there was so much to do in the area.

Leisure Self

8/10

Excellent

28 Mar 2025

Erik

Nice experience but tbe too
A are old and not super clean. But the great pool facilities helped make up for it.

Leisure Family_with_children

8/10

Excellent

24 Mar 2025

Tan Hua Seng

Took a long time to check-in as western guests kept queue cutting and the staff went ahead to serve them anyway. We only managed to check-in after we voiced our displeasure at the queue cutting with the staff at the counter.

Room had lots of flying insects and I spent some time getting rid of them but eventually still had a few living with me over my stay.

This was a work trip to attend a conference in the resort, so I was not too picky on the comfort and relaxation parts.

The areas outside the property had a lot going on. Food and drinks are in easy access, so too are pharmacies and seven-eleven shops. Note that there are many cannabis shops all around the area, so be aware of the food and drinks that you buy from the roadside shops.

Business

2/10

Poor

04 Mar 2025

YACINE

Le personnel est très méchant. Le nettoyage de la chambre inexistant pendant 15 jours. L
Hôtel est beau et bien placé. Mais le personnel malheureusement a gâcher nos vacances

Friends_and_family Family

10/10

Exceptional

27 Feb 2025

Ekaterina

Good hotel for a short stopover on a trip. The beach is not far, but not the best in Phuket.

Leisure

8/10

Excellent

17 Feb 2025

Pernille

Nice place in a noisy town. Duanjitt has all you need so you can have a nice holiday

Friends_and_family Family

10/10

Exceptional

07 Feb 2025

nina

Brilliant position. We were in the premium deluxe bungalow behind reception. Very quiet and close to one of the quieter pools. Lovely room. Only a wardrobe for clothes which was awkward for our 2 week stay. Could have done with a chest of drawers. Huge choice at breakfast for most cultures. A little tipi food & entertainment area was opened on our second week. Fabulous evening meals and singer. Bus stops are close by to phuket town and for the smart bus along the coast. Great location for trip transfers as no additional fee charged. Close to markets and about 10/15 min walk from Bangla road. We spoke to the new General Manager who was mingling with guests asking for feedback. We loved it so much we booked for Jan 2026 whilst in the taxi going to phuket airport on our way home.

Leisure Partner

6/10

Pleasant

29 Jan 2025

Erez

NOT a 5 star experience.
The resort grounds are nice and the pool is amazing, its also very near Patong beach.Everything else is medicore/stuck in the 80s.
- Talk about a first impression: Check in takes about 30(!) mins. They do it very slow and full of documents. Feels like a trip to the IRS, not a 5 resort.
- Entire room has one electric socket, very inconvenient
- Toilet doesnt flush well
- Breakfest is served HOT, and In don't mean the food, I mean there's no AC and the room feels like a sauna. Food is also just OK, with the same stale muffins for dessert every day

Overall this couls have been an amazing resort but the the small details/lack of hospitality really brings thw whole thing down.

Leisure Partner

6/10

Pleasant

27 Jan 2025

Grace

Had to pay cash for deposit. Directions were not clear by the staff. Overall very old school - they want to charge everything in the room including beach towels if possible. The water park is wonderful for the kids though.

Leisure Family_with_children

4/10

Poor

22 Jan 2025

Endou

The Resort itself is decently good! It offers some things for children (a great kiddy pool, splash pad, kids play area etc).

Unfortunately our stay wasnt the greatest. It was our honeymood and we came from across the world (which means we spent a LOT of money on this trip).

Our room key failed a total of 5 times and instead of addressing the problem the resort issued us new cards that continued to not let us in our room. (We were traveling with a 2 yr old so imagine them crying they need to pee and you cannot get into your own room only to run all the way to reception and the next card not work either.

My husband speaks Thai so eventually he got fed up and told them it was most likely the batteries in the door lock instelf. That took TWO more days for them to change.

Once that was dealt with the next day my son and I were in the hotel room and we heard a downpouring of what we thought was rain.. then I quickly realized it was in our room and the vent above the front door was pouring out water into our unit. It flooded the front quickly before it slowed. I had to call the front desk several times before someone came. It got everything at the front door wet.

They had maintenance come and fix it and left without a word. It was extremely frustrating to have not a single word said to us about any of this.

Overall we will not be returning to this resort unfortunately.

Leisure Family_with_children

10/10

Exceptional

18 Jan 2025

Gert Groenborg

Except for the Check In time it has been an excellent stay, everybody do their best to give you a life time experience.

Leisure Partner

2/10

Poor

13 Jan 2025

Justin

The property had several key features that were closed, namely the spa which was a key feature during booking. Also, the hotel claims to have a kids club but this feature exists in name only. They have colored mushroom shaped buildings that look decent from the outside, but instead on the inside the place smelled horrible and was revealed to be a series of unkept and dirty rooms with no staff and no areas you would actually want your children playing. The final straw was the unbelievably rude interaction between senior staff during checkout where the treatment was worse than I have ever experienced as a guest of any establishment. Recommend staying far away from this place.

Leisure Family

8/10

Excellent

13 Jan 2025

Mats

Fantastic garden and pool area

The outdoor facilities were excellent however the junior suite rooms were not suitable for three persons, even though on-line booking allowed it.
Even though the reservation was for three persons the room were only setup for two, I had to ask for extra sheets, pillows, water, robe, slippers etc to accommodate three persons.

Friends_and_family Family

10/10

Exceptional

09 Jan 2025

Verified traveler

Old but great hotel in a good location.

Friends_and_family Family

8/10

Excellent

09 Jan 2025

Janina

After 2 days discussion with the manager we had all issues in the room fixed and my mum was moved to a hotel room closer to ours. The breakfast is great and the staff is very polite. Hotel needs some major renovations as facilities are outdated and broken.
The location is great and there are heaps of bars and restaurants in a walkable distance.

Leisure Family_with_children

10/10

Exceptional

05 Jan 2025

Preethi

The property was excellent. It had all the amenities required and the staff were extremely friendly. As it is close to patong beach there are plenty of food and shopping options.

Leisure Partner

10/10

Exceptional

01 Jan 2025

Christopher

Beautiful Resort right next to Patong Beach

Leisure Self

10/10

Exceptional

31 Dec 2024

Marek

Place was amazing

Leisure Family

8/10

Excellent

25 Dec 2024

Nadeem

Convenient

Leisure Partner

2/10

Poor

22 Dec 2024

Stephane

terrible experience

terrible hotel, they made me pay 1000 bats to get someone in my room when the room was booked for 2 persons

10/10

Exceptional

21 Dec 2024

Mohammad Tanzil

Excellent

Leisure Family

10/10

Exceptional

06 Nov 2024

Niloofar

It was amazing place to stay, nice,clean,friendly staffs....so calm...
Loved to be there for 3 day's.
We will definitely back again.

Thanks for everything douangitt

Leisure

10/10

Exceptional

07 Sep 2024

Lynda

Beautiful resort with biggest pool in Patong!

The resort is very large with beautiful tropical gardens but is so spaced out it is still private. Has 3 pools, largest is incredible, they now have water slides. Breakfast menu very good,plenty of variety. Staff are very friendly, full security, never felt unsafe. Resort at bottom of Patong so is quiet but close enough to walk to beach and to town for all the action. Lovely night market with delicious food!
close by for meals at night. Whole experience amazing!

Partner

10/10

Exceptional

31 Aug 2024

Charles Johannes

Will stay there again 🙏

Leisure Self

10/10

Exceptional

23 Aug 2024

Cheryl

Top place to stay

Leisure Partner

10/10

Exceptional

17 Jul 2024

Sennur

10/10

Exceptional

04 Jul 2024

Suphatcha

The location is perfect close to the beach and walking street but away from all the noises in a very private area.

Friends_and_family Family

6/10

Pleasant

22 Jun 2024

Abdullah

Late to surface

Leisure Friends

10/10

Exceptional

17 Jun 2024

Yagmur

It is a very nice hotel. The employees are very sweet and very friendly.

Leisure Partner

2/10

Poor

15 Jun 2024

abdulhakeem

Not goid

Leisure Family

10/10

Exceptional

04 Jun 2024

Desmond

The staff in general were very friendly. The golf cart drivers picking up and dropping off at room were friendly and very funny. Resturant staff need to practise more English, sometimes hard to communicate however great place. Highly recommended.. ❤️💙🙏

Leisure Partner

10/10

Exceptional

13 May 2024

Cleighton

Great place to stay!!

2/10

Poor

12 May 2024

Brad

This is one of the worst hotels I have ever stayed at! The hotel staff will track you and lie to you. I ask for a second key and they wanted 200 baht for it, I advised “no”. She gave me the key anyway but since then the electricity and air conditioning to my room was turned off multiple times and I had to call the operator multiple times and ask for my air con and electricity to be turned back on. At one point it was 40 degrees outside and the entire hotel lost electricity, and staff did not care about the guests. At breakfast time, we were not permitted to sit inside air conditioning as the waitress said “only Chinese people” get to sit inside. Avoid this hotel as much as you can, yes it’s quieter but if you want to be robbed for your money and be over heated in your room or the hotel to track where you go and turn your electricity off, then go right ahead. Staff at the front desk were also rude and disrespectful, they wanted 3000 baht on check in, any travellers stuck for cash will have no choice to budget their holidays or spending money. The bathrooms are disgusting, you go to the toilet and you literally put your hand into the water and the shower was broken. The bathroom towels had holes and ripped and the bed is rock hard, could not use the rain shower as rusted.In the past, this hotel would have been great, but now run down. And the fact that I left my Apple Tag in the room and I have evidence via tracking and the hotel denied this, tells me the hotel and fraud!

Leisure Partner

4/10

Poor

04 May 2024

Remzi

The hotel was old. The rooms were big but old. towels were old and neglected. employees were polite. breakfast was not bad. I don’t recommend.

Leisure Friends

8/10

Excellent

21 Apr 2024

Suzanne Margaret

After booking this I was little concern as there where a lot of negative reviews so here are my honest reviews we are well travelled and this is our 3rd time to Thailand but first to this resort!
We have just had 10 nights here with our family of 4(2 x tennages) we travelled with another party group of 13 that consisted of young children 1-8 years
Rooms are great only fault is the lay out of the room with the bathroom at the front area(we had a grand deluxe room x 2)also ask for 2 keys need to keep air con going
Pools are fantastic(very clean),breakfast is great a lot of range to choose from
Pool access bar is terrible drinks aren’t nice plus along time to make your drinks
You have to remember you are in foreign country so there is a language barrier my advise you use the translate app specially at reception
Rooms cleaned daily times differ
Good location
Also note there are no lifts we were on the 3rd floor few stairs
Also a walk to front gate but can get golf buggy
Would recommend this resort

Leisure Family

8/10

Excellent

18 Apr 2024

Marcin

i don't like only one key and room very hot because AC cant working when you take key out from room. temp in room 32C. Good hotel take care that room always will be comfortable.

Family

8/10

Excellent

17 Apr 2024

Gavin Douglas

Great stay for both peace and quite from busy patong also great for kids and family

Leisure Partner

4/10

Poor

28 Mar 2024

KRISTEN

The staff is horrendous. Out of the 8 hotels I stayed in around Thailand this was the worst. They put my mom and I in a twin room with NO BATHROOM DOOR. An area of the room with a shower, toilet, sink, just open to the rest of the room. Imagine eating some spicy Thai food and having to go to the bathroom with your mom, spouse, friend, or whoever and they can hear and smell everything! Gross! When I asked to change rooms I had to pay more and my check in time was pushed back because I upgraded my room. Guess what, they don’t care. And don’t even take your frustration out on them because they will ignore you the rest of the time like you don’t exist. The hotel was outdated and you have to walk a mile to even get to the exit of the hotel which fine at night but during the day with the heat it is terrible. The pool is nice but you have to claim your chair at like 9 am or you will get stuck in the sun all day.

Leisure Family

10/10

Exceptional

25 Mar 2024

Raeisi Dehkordi

I highly recommend this property.
Convenient for family staying

Business_and_leisure Family

10/10

Exceptional

24 Mar 2024

Bryce

This is a really good family/conference hotel. 3 pools. Good breakfast. Even if you are a couple you will like this hotel.

Leisure Family

6/10

Pleasant

22 Mar 2024

Daniel

They got my drink orders wrong at the pool, then forgot my next drink and forgot the food order for my pregnant wife. She was then starving and unfortunately none of the bar staff spoke Thai or English. Then I asked them to bring another drink in ten minutes so I wouldn’t have to get burned walking over to the bar again. They forgot that drink. I walked over 30 minutes later to get it myself again.

Our room in building 5 has extremely thin walls and drum and bass playing through the walls all night so that was great for my baby to sleep.

Pool was great, food at breakfast was good. Hotel was medium. Very very medium.

Business_and_leisure Family_with_children

10/10

Exceptional

01 Mar 2024

Steven

My only complaint is poor TV selection for English speakers and the pool closes way way way too early (8:00PM). 8 pm is a joke!

8/10

Excellent

27 Feb 2024

calum

Avoid the people from reception.

Leisure Self

10/10

Exceptional

26 Feb 2024

Verified traveler

This was a great stay and we appreciate the manager upgrading us.

8/10

Excellent

23 Feb 2024

Michael

Very big pool. Plenty of sun beds. Big quiet rooms. Breakfast not great. Away from noise but can walk to Patong beach.

Leisure Partner

8/10

Excellent

09 Feb 2024

Sureyya alican

Great location, terrible breakfast dated hotel but great for price-

Friends_and_family Friends

10/10

Exceptional

27 Jan 2024

Danielle

We had the best stay at this resort. The property is huge and the 3 pools are amazing and not crowded. It’s conveniently steps away from patong
Beach and the shopping areas. The staff is very friendly and are very accommodating. We booked many tours through the resort and the employee that helped us was able to book us every tour we wanted with no problems including taxi services. I would stay here again. If you are going to stay in patong beach, I highly recommend this resort! The property has security and we felt incredibly safe.

Leisure Partner

2/10

Poor

23 Jan 2024

sean

My recent stay at the hotel in Phuket was an absol

My recent stay at the hotel in Phuket was an absolute nightmare. The level of service was abysmal, leaving me utterly dissatisfied. From the moment I checked in, it became apparent that the staff lacked basic hospitality skills, displaying a shocking disregard for guest satisfaction. The room itself was a disappointment – unkempt, with a pervasive odor that suggested a lack of cleanliness. The amenities promised were either non-existent or in a state of disrepair, making the entire experience an egregious waste of money.

This establishment fails to meet even the most basic standards expected of a hotel in a popular tourist destination. The exorbitant cost did not align with the dismal quality of service and accommodations provided. I would strongly advise against anyone considering this hotel; it not only tarnished my Phuket experience but left a lasting impression of frustration and regret. In the realm of hospitality, this establishment's shortcomings are truly unparalleled, making it an unfortunate black mark on the reputation of accommodations in the region.

Self

6/10

Pleasant

23 Jan 2024

Roman

large and green area. rooms require renovation, old furniture. breakfast is poor

8/10

Excellent

08 Nov 2023

Verified traveler

Great area - lots of room

Terrific area, very quiet but close to the streets and beach. Difficult to arrange a transfer from airport as all emails went unanswered, even though a transfer was supposed to be included. Hotels.com didn't assist when I called them for help either. Room booked was different to the one we received. It was dated, but clean and comfortable.

Friends_and_family Family

4/10

Poor

25 Jun 2023

Graham

Upon our arrival the initial check-in was done efficiently. However when we were taken to our room, it was located on the 3rd floor, with NO elevators and the distance from the main office, dining area, was a great distance. This required a supplied Buggie cart. We were reallocated another room only to find that this room was even further away, was not what we had paid for , a premier Deluxe room and had amenities issues.
After a discussion with the Manger the next day, we were reallocated another room, junior suite, which in itself, was adequate. There were issues with this room, these being: the bed was Too hard and the internal bedding reinforcement/springs was very uncomfortable. The television in the room was too small given the size of the room and that there was no seating. There was another issue with the television channels, the fact that there was only (3) English channels and these were only news channels is totally unacceptable for a supposed 5 star hotel/resort. The breakfast was limited, very rarely changing and did not cater for those with special needs.
Overall the resort is TOO big and would pose an issue at the \"high\" season with the limited dining area.
However, the staff that we interacted with were very typical Thai, very friendly and would do what they could to make you feel welcome.

4/10

Poor

19 Jun 2023

COLIN

The property is not anything like it looks in the pictures on the web. Yes I know this is a common complaint but it really does not. The main pool is partially blocked off, they are pulling apart the middle island area, you can’t even see where it was. The rooms don’t have satellite TV, pretty sure it is just local! The only stations in English are news, you can’t even get English subtitles. Emailed the management to complain, they didn’t even respond! Stayed for four nights, killed a cockroach in the bathroom on the second. It was still there when we left.
The staff don’t smile or say good morning at breakfast, they all look like they are hating life. It had its good points, the breakfast was good. They also drive you to and from the main gate and your room. Would I stay there again? Very unlikely.

Leisure Partner

8/10

Excellent

25 May 2023

David

A fantastic swimming pool with a cave and waterfall, plus 2 other good pools. Location is on the south end of Pattong beach, convenient for shopping and dining options. We stayed in one of the villas, which is a bit dated but qas clean and quiet. The bed is probably the hardest one I've ever slept on and the breakfast was ok.

Leisure Partner

10/10

Exceptional

22 May 2023

John

Great stay staff were excellent pools were great food was great

Leisure Partner

8/10

Excellent

11 May 2023

Hong Van

Beautiful resort, staff are friendly, good location beach, restaurants and shops are nearby.

Leisure Family

10/10

Exceptional

18 Apr 2023

Gavin

Gardens excellent full of Bird life Squirrels as well in numbers makes the walk to breakfast enjoyable

Leisure Partner

8/10

Excellent

10 Mar 2023

kyung yong

Breakfast menu needs some important

Leisure Family

4/10

Poor

02 Mar 2023

Devon

- the grounds are really nice
- the location is good, and far enough from all the noise that it’s not crazy loud at night
- the coffee given at breakfast was good
- the water pressure in the shower was the worst I’ve ever seen. It was next too impossible to shower. Water dribbled out of the shower head.
- the bed and pillows were very uncomfortable. We woke up every morning with aches.
- the wifi was horrible. It cut out all the time. Like every 30 seconds sometimes. Lots of times you couldn’t connect at all, or the network would just disappear.
- the cleanness of the pool was questionable. It felt slimy at times.
- the included breakfast was very poor quality. Everything tasted cheap and of poor ingredients. Even the selection of food options was weird and unappetizing, and I have a very wide range of tastes. I didn’t feel like I should’ve been eating what they served.
- the didn’t clean the rooms very well
- the safe in the room didn’t work very well and I couldn’t get my stuff out easily
- the doors don’t seem well, or have a sweep at the bottom, so wildlife and bugs get in easily.
- there was no proper control over the AC. I think they permanently set it and gave you controls to give the appearance you had control beyond an on/off and fat speed button.
- there was a maintenance door outside our room that didn’t latch properly and kept opening and slamming loudly in the wind.
- staff service was poor. They dismissed people quickly and didn’t listen to requests

Leisure Partner

10/10

Exceptional

26 Feb 2023

Mark

Great stay. Close to everything right in the heart of town. Nice spacious room. Good breakfast buffett. Would definitely recommend.

Leisure Friends

10/10

Exceptional

08 Feb 2023

Brad

Beautiful gardens and grounds, very well maintained. Close to Beach and Bangla rd where the fun is. Superb swimming pools with bar and food available close by. staff very helpful and naturally friendly. Great breakfast every morning with western dishes and traditional Thai food. The rooms are very nice and extremely comfortable with solid beds that were great to sleep on.

Leisure Partner

8/10

Excellent

17 Jan 2023

william

This was a nice hotel. It was very close to the beach. The breakfast was awesome. It was a real American breakfast. I have been in Thailand for a long time and they usually serve lunch Thailand’s for breakfast there this was a straight American breakfast with everything you could write, loved it.

Leisure

2/10

Poor

08 Jan 2023

Bilguun

Staff were not polite and old property

Leisure Partner

6/10

Pleasant

03 Jan 2023

Tashfiq

Property is a bit dated.

Leisure Self

8/10

Excellent

02 Jan 2023

Dritan

Beautiful resort. Pool was not crowded at all because was big. I wish they can change the breakfast food choices daily because when you stay for long time like us it get kind of boring. Email replying was fast and very helpful.

Leisure Family

8/10

Excellent

21 Dec 2022

Mostafa

It’s good hotel just the restaurant food is not good.

Leisure Family

2/10

Poor

19 Dec 2022

Priyanka

Too many mosquitoes. Much better properties around in same price. I feel I wasted my money

Leisure Family

2/10

Poor

14 Dec 2022

Priyanka

It looked so nice in pics but it was a really bad experience because of the rude Staff and bad property conditions like flus not working, mosquitoes etc etc

Leisure Family

10/10

Exceptional

10 Dec 2022

Giorgio

Beautiful location close to Patong beach, nice room and clean. The swimming pools are fantastic. The breakfast could be better with more fruits and take longer.

Self

10/10

Exceptional

07 Dec 2022

Michele

THe manager was proactive and very courteous to all our needs

Leisure Partner

8/10

Excellent

21 Nov 2022

David

Stayed in 2 rooms during the stay. Premier deluxe - very comfortable large bed however small bathroom and toilet door hit toilet. Shower was bath and shower combined. Water pressure was low and hot and cold. Junior suite very spacious however bed very hard and smaller than premier suite. 3 pools very clean and poolside food and drinks amazing. Very large resort with grand entrance an oasis away from noisey Patong beach. Stay at resort 11 years ago staffing levels are lower now. Enjoyed staying and will return.

Leisure Partner

8/10

Excellent

14 Nov 2022

Susanna

Week holiday

It is totally 5 star hotel. Hotel area is very nice and lots of green everywhere. Room is very big and comfortable. Bed is very nice. Service in hotel is friendly and they have nice golf car you can use to driver pick you up. Breakfast was a little bit disappointing since there was not so many European options mostly Thai food but totally understand since it is local thing.

Partner

10/10

Exceptional

05 Nov 2022

Kevin Walter

The staff are friendly and helpful. Would recommend the resort to everyone. Close to shops and Patong beach.

Leisure Friends

8/10

Excellent

05 Nov 2022

Ryan James

Beautiful property with lovely pools. Still comming back to life after Covid but great location, adequate breakfast and pleasant staff.

Leisure Friends

10/10

Exceptional

13 Oct 2022

Joanna

It was an amazing experience… I love the resort!

Leisure Friends

10/10

Exceptional

19 Sep 2022

Verified traveler

Highly recommend!

Well located walking distance from beach and Bangla road. Bed and pillows comfortable and good size, clean room with
provate balcony with lovely trees and pool view. Staff are friendly. Breakfast is buffet and included omlette chef, sweet and savoury options and good coffee. Would highly recommend!

Partner