Name: Relax Inn By Oyo Natural Bridge I 81
Address: 4852 South Lee Hwy, Natural Bridge, US

8/10

Excellent

25 May 2026

John

Basic hotel right off the highway.

2/10

Poor

18 May 2026

Matthew

Disgusting! This is hands down the worse hotel I’ve ever stayed in. Smoke detectors are removed, rat traps outside the room, holes in the wall of the bathroom, birds nest IN the air conditioning rendering it useless - sleeping in nature would be safer than staying in this disgustingly filthy hotel.

4/10

Poor

17 May 2026

Sandra

Parking was easy. We were told not to turn on our AC because a bird had built a nest in the unit. SO why give us that unit?? No idea. It was a cool night and we survived w/ the window open. There was a leak in the roof that was poorly repaired and looked moldy. it was late and we were tired. The walls were paper thin and after I heard the person's TV next to us I felt bad that we had been so noisy.

Friends_and_family Family

4/10

Poor

17 May 2026

Michelle

Very outdated- I wore flip flops in the shower! They did not have a coffee maker in the room, no ice either.

Partner

4/10

Poor

15 May 2026

Duke

Easy

4/10

Poor

07 May 2026

Eleazar

Don't use this hotel, is terrible.

4/10

Poor

19 Jan 2026

Mona

We had to wait almost an hour for someone to showup to sign in.

Leisure Partner

2/10

Poor

07 Jan 2026

Sandra

Run down not like pictures. No one was there to check me in. I waited an hour called hotel several times no answer . Finally found another guest who was able to contact owner so I could check in . Room smelled and tub in bathroom was sinking into floor . Will not be back

Leisure Partner

2/10

Poor

23 Dec 2025

Michael

No Shower is unacceptable.

Since I book the cheapest motel possible, I have low expectations. I expect cosmetic issues. I consider it a plus, when they have a microwave & fridge. A good view is an unexpected plus. But wi-fi is a must. This place had all those. So, I was pleasantly surprised. I was looking to making this one of my favorites. But in the morning, I found out that the sink leaked (P trap must have had a hole.) So, the floor gets wet when water went down the drain. When I turned the knobs for the shower, nothing came out. I turned both the hot and cold on full for over 20 seconds and nothing came out. Funny thing was that I heard the sound of lots of water rushing through pipes. Just not 1 drop out the shower head. I would guess, water was spraying somewhere, just not in the shower. I didn’t bother to complain. I just will not come back.

8/10

Excellent

22 Dec 2025

Angie

Good location for a quick nights stay. Convenient diner next door, Pink Cadillac. It was nice not having to drive for dinner.

Self

2/10

Poor

12 Dec 2025

Jared

Nothing was pleasant here. Dirty sheets, floor etc. Paid for a queen bed but got a double.

Friends_and_family Family

2/10

Poor

21 Oct 2025

Tina

Bedding was clean and we were too exhausted from travel to notice the rest until too late for our one night stay. There was no one at check-in for a couple of minutes. I felt unwelcome and afraid to try to find them for issues. Dirty bathtub, walls & ceiling in disrepair, nasty microwave with food debris. Ancient equipment. It’s like they didn’t even try to make it tolerable.

Leisure Pet

2/10

Poor

09 Oct 2025

Sharon

Only good thing could park next to door

Leisure Pet

4/10

Poor

08 Oct 2025

Blendell

The condition was poor. The convenience to local interest was excellent. There were stink bugs in the overhead vents and lights.

Leisure Family

2/10

Poor

24 Sep 2025

cynthia

Absolutely horrible. Was up for 3 hours in the middle of the night due to a drunk guy outside our room, called the front desk 3 times and they did nothing. Finally we had to call the cops. This hotel obviously doesn’t care about their guests

Friends_and_family Family

4/10

Poor

20 Sep 2025

Angela

Room dirty. TV service not working. WiFi extremely poor. No coffee.

Leisure Self

2/10

Poor

19 Sep 2025

Laurie

Unsafe, uncaring staff

Property was not clean and the room next door had a kicked in door. Front desk agent had no sympathy for this and said \"oh, a guest couldn't get in their door\" thinking this was an adequate explanation. As a solo older woman traveling, I immediately left the property and spent $260 at Natural Bridge Hotel to be in a safe location. There was no way I was going to spend another moment in this unsafe, unclean property.

Self

6/10

Pleasant

18 Sep 2025

Darlene H

Small rooms, great value.

For the price they charge if you just need a place to sleep for the night, the room was clean and I really appreciated that the windows opened and there was an exhaust fan in the bathroom. There was a nice refrigerator and microwave and the television had many channels. It is an old building and is in desperate need of updating. The room was the smallest hotel room I've ever been in, but it worked for a place to sleep and the price was right. The front desk was accommodating. The neighborhood seemed very safe. Just be aware it's very old and run down.

Business Partner

6/10

Pleasant

06 Sep 2025

Jorge

The place is very close to the natural bridge, (4mi) and close enough to Lexington as well. The rooms are a bit dated, the bed had a burn mark (non smoking room...?) and it allows pets. The room next door had a dog that kept barking every time I moved around my room. There are probably better options out there.

Leisure Self

4/10

Poor

03 Sep 2025

Carrie

The staff at this hotel were extremely friendly and helpful, which I truly appreciated. Unfortunately, the condition of the property itself made for a very poor experience. The water had such a bad taste that I drove across the street to buy bottled water. There were plumbing issues, with drains—including the shower—backing up. The bed required some repair when we arrived, though it was comfortable after we fixed it. One of the room doors had a large hole in it, which looked like it had been kicked in. Weeks later, we drove by again and noticed the same door still hadn’t been repaired, leaving a gap large enough for animals to get in. I feel bad leaving this review because the staff were wonderful, but I would not stay here again.

Leisure Family

8/10

Excellent

30 Aug 2025

Colleen

I could not say anything bad about this property. The only disadvantage is no ice machine, and after 11pm there are no stores open in the area, next store would be 11 miles.

4/10

Poor

24 Aug 2025

Karthickeyan

Pillow and bed was smelling bad.

4/10

Poor

12 Aug 2025

David

Need repair

Bed close to front need fixing

Friends_and_family Family

6/10

Pleasant

11 Aug 2025

Carla

Easy access from the interstate and easy parking.

Leisure Partner

2/10

Poor

27 Jul 2025

Eduardo

Not like

6/10

Pleasant

14 Jul 2025

Jody

Could use some upkeep and updates. Was clean and comfortable. Good price.

Friends_and_family Family

4/10

Poor

03 Jul 2025

Katie

Placed in an upper level room which was hot because the AC had not been running.

Leisure Self

2/10

Poor

23 Jun 2025

Jimmy

When I got to the motel there was a sign saying they would be back in a half hour. When someone returned I was sent to a completely different motel a mile down the road. So the room was not as pictured. Bait and switch. The room was dirty. The shower was covered in hair and the toilet stained. Obviously hadn’t been cleaned well before I got there.

Leisure Self

2/10

Poor

07 Jun 2025

Carmen

The hotel was gross and so dirty. I felt like I as sleeping at bates motel. Awful

Friends_and_family Family

8/10

Excellent

01 Jun 2025

Shanetia

This establishment was a pleasure to be at due to the gentleman working. The place needs a makeover especially in the bathrooms. The cost is not comparable to the quality of the room but the place has hope.

Business Friends

6/10

Pleasant

01 Jun 2025

Robert

It served our purposes well. Kind of a blast from the past in a good way. Pillows kind of skinny. Would visit again.

Leisure Partner

2/10

Poor

19 May 2025

TIMOTHY

Awful
I paid and left
Old beer lef in fridge

Partner

4/10

Poor

12 May 2025

Carolyn

Sorry to write this review - Room was down a hill around back (isolated feeling), bottom floor. Room \"recently renovated\" (not mentioned at check-in\" but no room lighting, no working TV, dirty shower, didn't want to touch anything (cleanliness). No smoke detector (hole in wall), NO DEADBOLT OR CHAIN ON DOOR, only knob lock. Large gap between door and floor (safety, vermin). No amenities. Paid same price as Holiday Inn as supposedly this was the last room on the interstate in all of Virginia! Sheets on bed were clean.

Leisure Family

6/10

Pleasant

11 May 2025

Janet

We ended up here as there were no rooms available in Lynchburg. I do not usually stay in out of the way motels. This was not a great place but the rooms were clean and the personnel friendly and responsive.

Friends_and_family Family

10/10

Exceptional

10 May 2025

Stephen

Attentive staff. Quaint and inexpensive.

Leisure

2/10

Poor

07 Apr 2025

Deborah

Very dated and not kept up very well. I felt very nervous and couldn't wait to out of there

Leisure Self

8/10

Excellent

26 Mar 2025

Charlie

Safe

8/10

Excellent

25 Mar 2025

Michael

My tv , didnt work. And microwave either

Friends_and_family Family

2/10

Poor

12 Nov 2024

Craig

Old, unkept. A real dump. Television not hooked up. Old, worn out, outdated furnishing. Amoung a very few worst places I have ever stayed.

Leisure Self

4/10

Poor

08 Nov 2024

Al

Room was in rough condition. Bathroom door didn’t close. Toilet paper holder was broken from the wall. Other patches done were painted but never sanded. Carpet was dropped over existing floor but not installed. Refrigerator had something leak, dry on the bottom, and it was still there. We had a reservation scheduled for our return trip and we canceled and booked at another location.

Friends_and_family Family

2/10

Poor

23 Oct 2024

Thomas

Ancient facilities.

Leisure Self

2/10

Poor

12 Oct 2024

Kaitlyn

Bugs in the room, no fridge, water all over bathroom, toilet didn’t flush, beds hard, bathroom gross with hair everywhere and stuck to the hairdryer on the wall.

6/10

Pleasant

10 Sep 2024

duane

better than expected for the price. It was clean. Everything worked. Bed was comfortable.

Leisure Partner

2/10

Poor

23 Aug 2024

John

First day couldn't check in until 7:30...was there at 3pm. They overbooked the room and had to wait until the other person got off work and then wait for them to clean the room. Only one person on site to run the office and vlean rooms. Took him 2 hours to clean.

Leisure Partner

10/10

Exceptional

17 Aug 2024

Andrew

Clean room

Older hotel ,room was clean and fairly priced.would stay with them again .

Business

2/10

Poor

03 Aug 2024

Rebecca

Woke up to 3AM to bed bugs crawling on the bed. We both had bites on us. Left immediately, let the person at the front desk know and he gave us a full refund. Staff was awesome and the room wasn’t terrible but bed bugs are the worst. Be warned.

10/10

Exceptional

23 Jul 2024

Elke

A perfect place for staying overnight. Very very friendly. Clean room. Quiet. The best place I've ever seen for parking with a big trailer!!

Business Partner

10/10

Exceptional

21 Jul 2024

Cather

A+ stop

Staff was very helpful upon arrival.

Friends_and_family Family

10/10

Exceptional

12 Jul 2024

deborah

It was a room and beds but it was small

Friends_and_family Family

4/10

Poor

11 Jul 2024

Roni

Room not ready till 5pm, no coffee, praying mantis shared room.

Leisure Family

8/10

Excellent

02 Jul 2024

Faith

The room was clean. Bed was very comfortable, but very noisy. No phone in room. Needed a second trash can. Overall good 2 night stay.

Leisure

8/10

Excellent

30 Jun 2024

Monty

It was close to everything i was doing,but far enough away from city noise and no second floor noise like other motels i e stayed in

Business_and_leisure Family

8/10

Excellent

12 Jun 2024

Lisa

Inexpensive, rural setting, nice desk staff. No cold water in sink (very hot water , difficult to even wash hands). Toilet wouldn’t refill to flush, had to add water to tank using a paper cup. Small leak from back of sink left puddle on floor.

Friends_and_family Family

2/10

Poor

30 May 2024

Rickie S

I booked a room at Relax Inn through Expedia. I arrived at 9:05. I waited until 9:50 and no one ever came to the front desk. I left to find another hotel. Obviously DO NOT STAY HERE.

2/10

Poor

15 May 2024

Clinton

This place was by far the worst place I’ve ever stayed in my life. Absolutely filthy. Property is disrepair. There were bugs and even boogers on the wall, not joking. The smell, I’m still trying to figure out as well. I am well traveled and just needed a place to stop and sleep but damn! Please NEVER do this to yourself…just keep driving.

Business Family

10/10

Exceptional

03 May 2024

Tiffani

.

Leisure Pet

2/10

Poor

02 May 2024

Patricia

Worst place I’ve ever stayed. Sink was clogged, drain trap r leaked water onto floor, fridge didn’t work, TV didn’t work,smelled like cigarettes.

Leisure Friends

8/10

Excellent

28 Apr 2024

Joyce

Very pleasant and helpful workers.

Leisure Friends

2/10

Poor

27 Apr 2024

Levin

The absolute worst room ever!!

Toilet leaked. Sink pipe not connected. Shower was clogged. Bed was hard. Pillow was thin. And no pillow cases. Curtains was filthy and coming off the hooks. The phone had no cord. No heat. The dead bolt did not lock. All together for the first time, not good. And the manager gave us another key to a room Just to use the bathroom. When we were ready to check out.

Partner

4/10

Poor

22 Apr 2024

Lori Jo

Old and run down and not clean

Leisure Self

2/10

Poor

21 Apr 2024

Tasha

Room was nasty. The bedding didnt look aa though it was washed in days..there was old milk date mar 23 still in the fridge, there were holes in the bathroom wall. The trash can outside the room door was overflowing with trash.we didnt stay checked out at 930pm which was my plan get someone cheap were we can freshing up before and after the safari zoo and head up. But this place is only good for that.

Leisure Family_with_children

8/10

Excellent

25 Feb 2024

Andrew

Property seems to be in various stages of improvement under new management/ownership.management
Our room was quickly upgraded to another room after reporting that we were having trouble with the TV and lighting. Helpful staff.

Leisure Partner

2/10

Poor

23 Feb 2024

Kenneth

The property was in a horrible state of repair.Tv service was out and a 1.5 inch crack at the bottom of the main door..

8/10

Excellent

21 Feb 2024

Romy

Overall okay for one night ! The AC unit is quiet, the room has a reclining chair plus a desk with chair. The vanity is slow draining and the tub shows it’s age.

10/10

Exceptional

17 Feb 2024

Pamela

We stopped spur.of the moment off the side of road. Hubby felt drained. We checked in with no problems or advance notice. Room was clean and comfortable.

Partner

2/10

Poor

05 Jan 2024

Verified traveler

Utterly Disgusting

My stay at the Relaxed Inn was horrible to say the least. The lack of upkeep on the property was utterly disgusting. With black mold all throughout the bathroom, or duct tape covering up major holes in the wall, my stay was extremely disappointing. I do not recommend staying here.

Business

2/10

Poor

01 Dec 2023

Amy

Yuck

The room was dusty. The toilet ran so we had to take lid off the tank and adjust the handle each time we flushed. The tv was broken. The guests next to us were loud. Definitely can make improvements

Friends_and_family Family

10/10

Exceptional

19 Nov 2023

Pierre

Bates motel type of place

It’s kinda of sketchy , but great staff made my stay safe

Self

2/10

Poor

14 Nov 2023

Caroline

The gentleman at the front desk was very nice. The room didn't look that bad at first but the TV didn't work, There was no coffee maker, and there was mold on the shower curtain, and someone spilled something in the mini fridge and no one cleaned it up. I got on my phone and made another reservation at a better hotel not to far away.

Leisure Self

2/10

Poor

14 Nov 2023

Patricia

We had a long bed around the back. The air smells of sewage. Only 1 lamp worked and it was dim. The towels were torn or had holes in them. There wasn't a toilet paper holder so you had to move it around if you wanted to shower. The Internet and TV were
Rarely available. The frig hummed all night and the heater was very loud. This was not a good experience.

Leisure Pet

10/10

Exceptional

10 Nov 2023

Lilian

Very nice place

Business_and_leisure Family

2/10

Poor

29 Oct 2023

Todd

Horrible Conditions hotel

It was Terrible. There was mold in the shower covering the entire ceiling & the carpet did not feel clean at all - it didn’t feel good to walk on & Tere was no Cable the whole time we were there and when we asked about it we were told that they were having issues with the cable connection. Also there were NO Towel racks or hooks of any kind.
Please do not list this Hotel with Hotels.com

Partner

8/10

Excellent

23 Oct 2023

Brian

Great Value

We stayed here for a night it was a half way point of are trip and wanted to go see the History of land Bridge the room was clean and all linens were great it is an older hotel so did show signs of being a 30-40 year old motel but for the money this was a great spot to sleep for the night after spending the Day at the State Park 3 mins down the road!!!

Business

4/10

Poor

22 Oct 2023

Debra

Old and Dirty

It was terrible...The room was old and Tv didn't work...Everything was dirty and cobwebs on ceiling...Never stay here again 😒

Partner

2/10

Poor

10 Oct 2023

Matthew

This hotel is in bad condition. The carpet was filthy. The chairs had stains on them. The shower area was moldy. This was the worst hotel I have ever stayed at.