Name: 9Hotel Paquis
Address: Rue De Berne, 31, Geneva, 1201, CH

6/10

Pleasant

02 Aug 2026

jay

The only down fall is you have to pay £200 franc as a deposit plus after you stay the tax

8/10

Excellent

02 Aug 2026

Kirsten

Very small room. Fairly basic. Shower is off the bedroom and sink in bedroom. Good AC. Staff friendly. Breakfast simple but ok. Area towards the station a little seedy at night. Carpet stained. Cleanliness could be better. But ok for single night. Prob more 2-3 star.

6/10

Pleasant

06 Jul 2026

Robert

Just be careful if they mention that breakfast in included. It ends up not being included and you get a surprise charge. Other than that, it's fine. Close to the train station means it is convenient, but it also means it is a little rough.

6/10

Pleasant

05 Jul 2026

Jatin

This one was the smallest hotel I have ever lived in. It’s noisy at night. Very expensive I would try to avoid this.

Family

8/10

Excellent

11 Jun 2026

Jean-Yves

Overall a very good place with nice room. HOwever, the gym is not a gym and too much of the space has been allocated to the swimming pools and loungers.....

2/10

Poor

26 May 2026

yu

Super small room and elevators , not helpful staff and dirty room

Family_with_children

10/10

Exceptional

25 May 2026

Farid

The staff were very attentive and helpful. I enjoyed the pool and sauna, and the lobby is nice and airy. However, I did not like the area around the hotel. But that's a personal preference.

Self

10/10

Exceptional

22 May 2026

Roger

A small room but the design of it was excellent, everything you needed was there. The reception staff were friendly and efficient.

Partner

10/10

Exceptional

21 May 2026

Jonathan

Excellent hotel within easy walk of train station. Pool and sauna are awesome.

Self

8/10

Excellent

15 May 2026

Nelson

Lovely staffs with good quality

Partner

8/10

Excellent

08 May 2026

Massimiliano

Pacqui is a very vibrant neighbourhood; the red lights district is not an issue as the hotel is very clean and well connected. It was a good stay

Self

8/10

Excellent

01 May 2026

JANET

This hotel was clean, has a friendly and helpful staff
and a good breakfast.
The room was somewhat small and so was the elevator.
Only 2 people can fit in this elevator with one suitcase.
The hotel seems quite new and modern and is in the city
center. There are several good restaurants in the area as well. I would recommend this hotel.

Partner

10/10

Exceptional

30 Apr 2026

Elmer

Tiny room. But modern

Partner

10/10

Exceptional

28 Apr 2026

David

Very clean room. Staff super friendly. Huge selection for breakfast and very good. Convenient location. Great price for everything included. Two or three blocks from train station.

Partner

8/10

Excellent

27 Mar 2026

Matthew

Wonderful Property. The rooms were small and the doors heavy. Heavy doors were a bit loud from other guests. I'd happily stay again.

Partner

10/10

Exceptional

25 Mar 2026

Adelina

Highly convenient and walkable location. I enjoyed the cleanliness of the hotel and the staff were wonderful. Rooms were on the smaller side, and the shower area was exposed in the corner of the room. There is only about 1ft of space between the bed and the shower. Maneuvering around the room with my luggage was challenging. Luckily we didn’t spend too much time in the room, as we were exploring for our entire stay. If I were to visit again, I would stay here, but maybe in a bigger room. I also did want to mention that the area was somewhat sketchy late at night. But I did not feel “unsafe”.

Family

10/10

Exceptional

23 Feb 2026

Paul

The staff were really helpful, and the location and price were good for Geneva.

Self

8/10

Excellent

19 Feb 2026

karina

The rooms are small, but clean. The downstairs pool/sauna area was great. Location is very close to old town and the lake, about 10 min walk. Staff were incredibly nice.

Family_with_children

10/10

Exceptional

06 Feb 2026

aleksandar

ok

4/10

Poor

17 Dec 2025

Yan

Poor service, asked for an invoice/receipt many times. Still not getting one!!!

6/10

Pleasant

11 Dec 2025

Chloe-may

The room was very small even though I booked for a double room, the walls were dirty. Apparently there are sound proof rooms but the hotel was extremely loud the cleaners are banging and slamming doors from quite early on. The area is not the best there are prositutes directly opposite and a flock of shops where men stand outside, so quite intimidating if you’re a solo female traveller. Took a £200 deposit, entered the room and the kettle was broken and it wasn’t the cleanest place.
At check out I wanted to make sure my deposit was returned in full and was told this wasn’t possible and no one could check the room, I asked for the manager and she came over was very polite and helpful and went on and checked the room and released my deposit.

Leisure Self

10/10

Exceptional

11 Dec 2025

Emma

Lovely!

10/10

Exceptional

30 Nov 2025

Victoria

Friendly staff, cute room, good location

8/10

Excellent

09 Nov 2025

Audry

The room was beautiful and clean

Partner

8/10

Excellent

01 Nov 2025

Jane

Staff was nice. Breakfast was ok.

6/10

Pleasant

29 Oct 2025

Mike

Hard to comment on staff and service as the interaction with them across our entire stay would surmount to under 5 minutes. You could say they were efficient though not engaging. If you are only looking for a bed for the night then this dormitory would meet your needs. Budget accommodation without the frills in a handy location to the railway station. Entrance to the accommodation doesn’t stand out, blink and you’ll miss it.

Leisure Partner

6/10

Pleasant

15 Oct 2025

prakruti

Hot tub and pool were fine. Very clean but not much air circulation.

Partner

8/10

Excellent

22 Sep 2025

Steve

Good location to explore from; good breakfast and nice pool

Leisure Partner

10/10

Exceptional

14 Sep 2025

Sebastian

Great hotel near train station with hot tub and pool!

Leisure Partner

10/10

Exceptional

05 Sep 2025

Bert

Excellent

Business

8/10

Excellent

29 Aug 2025

Adam

Close t

Rooms were small but comfortable. One of the smallest elevators I’ve ever seen. The area around the train station where the hotel is located is not the best. It’s convenient if you need proximity to the train station.

Friends_and_family Family

10/10

Exceptional

17 Aug 2025

Madeline

Great spot, just steps from everything you need

Really nice surprise in the heart of Paquis (next to the beloved Parfums de Beyrouth) and a quick walk from the train station. Stayed for a night while transiting to the alps and was comfortable, clean, and close to everything I needed. The pool was very warm (I usually find hotel pools way too cold for my liking) and the hot tub and sauna were lovely, and empty in the evening - open late (10pm I believe). Will definitely book again next time I'm in town.

Business Self

10/10

Exceptional

08 Aug 2025

Andrew

Breakfast is alright but the rooms and building are lovely

Leisure Self

8/10

Excellent

05 Aug 2025

Luisa

Breakfast is very good and the accommodation is comfortable. There were many restaurants around from different nationalities but nothing traditional from Switzerland.

Leisure Family

8/10

Excellent

31 Jul 2025

MERI

I like everything A lot restaurants near by Very short

Walk for all attractions very good hotel itself

Just I do not like street where hotel located. During the day fine. But if you to hotel after 9 pm street fill out women who sold themself for me a little even scare
Also in the morning before 8am street so dirty

Leisure Self

2/10

Poor

10 Jul 2025

Rick

Avoid if you have a family

Hotels.com ratings gave this hotel a 9. The rooms are so small you can barely move without hitting something. None of the USB charging ports work, but the worst part was the hotel was in the middle of downtown Geneva Red District which was very uncomfortable for a family to go in and out of this area. THIS IS NOT A FAMILY FRIENDLY HOTEL!!

Friends_and_family Family

10/10

Exceptional

04 Jul 2025

Martin

Very modern feel to the hotel, great air con. Room very well appointed and quiet.

Leisure

8/10

Excellent

30 Jun 2025

William

It's a very economical place to stay. If you're staying for a conference at Palexpo, it's super convenient; train pickup is around the corner.

Business Partner

6/10

Pleasant

25 Jun 2025

Anette

Spacious and nicely decorated rooms although a tad outdated.

Business

10/10

Exceptional

23 Jun 2025

Andrew

We loved the different restaurants surrounding the hotel.

Leisure Partner

10/10

Exceptional

14 Jun 2025

Annapurna

Within walking distance to train station and flix bus station.

10/10

Exceptional

02 Jun 2025

Daniel

Excellent room, central location and very easy to train station. Very clean room and sound isolation very good Staff very helpful and check in and out efficient

Business_and_leisure Partner

8/10

Excellent

31 May 2025

Orlando F

.

Partner

6/10

Pleasant

20 May 2025

YING XIA

The room is super small - no space to unpack my luggage.

Leisure Family

6/10

Pleasant

16 May 2025

Verified traveler

VIP platinum not worth it

Not sure VIP properties is worth it, as a platinum member I should be offered a room upgrade and free beverage, no room upgrade was offered even though I saw on the website there was rooms available, I had to ask for the beverage and wasn’t offered it.
The hotel itself is just a stroll from the train station, room was small but comfortable, the area around the hotel didn’t look great!

Business

6/10

Pleasant

15 May 2025

Julia

“The room is quite small, with the sink positioned in the middle, leaving no space to place your toiletries. The toilet and shower are in separate areas, each enclosed with a glass door.”

Leisure Partner

2/10

Poor

12 May 2025

Rosanna

The pool was the only positive of this place. The rooms are too small. The bathrooms are basically in the room and the light turns on automatically, so it is bright for anyone else in the room. Each morning we looked out our window to see police with someone getting arrested or a lady with a bloody face. Our 1.5 year old cried for about 8-10 minutes when trying to sleep one night, and someone made a complaint. So front desk thought it was ok to CALL the room after 9pm to ask if we needed help. Our baby just finally almost fell asleep but then woke after the call again. Walls are thin, you can hear doors slam for neighbors. I would never recommend this place.

Leisure Family_with_children

8/10

Excellent

11 May 2025

NAHIED

walkable to the point of interests, metro, train station! The room was very small, good for short stays. Around the area lots of restaurants, very safe .

Leisure Family_with_children

8/10

Excellent

05 May 2025

Allyssa

Great experience everytime!

Anytime I come to visit my husband I stay here. The staff are very friendly and polite. I do wish they had ice machines on the floors or in the room.

Partner

10/10

Exceptional

04 May 2025

christine

Great rooms and access to everything.

Leisure Family

10/10

Exceptional

20 Apr 2025

Michael

The breakfast was well worth it. Staff was outstanding. Really enjoyed the amenities! Pool and jacuzzi were great.

10/10

Exceptional

02 Apr 2025

Neide

Hotel very close to main attractions and surround by everything you need shops, transport.

Leisure Family

10/10

Exceptional

29 Mar 2025

Fadi

The room was clean, had a safe and the restaurants around it were pretty good. Close to lake Geneva.

Leisure Family

8/10

Excellent

11 Mar 2025

Lee

Would definitely stay again

Lovely hotel on fairly decent location. You are a five minute walk to the lake, the train station however you are right in the middle of the red light district which transpires is very similar to Amsterdam. The hotel must have been an old bnb hostel and they’ve refitted it with really nice amenities, carpets and even though the rooms are quite basic, they are brand new, comfortable and the staff seem lovely and trustworthy. You are also very close to some great restaurants that are reasonable.

Friends_and_family Friends

10/10

Exceptional

27 Feb 2025

Allyssa

Lovely

I was put in the wrong room originally but they were able to move me to the room I originally booked. Staff were always pleasant. They do speak English which is good. Also they provided a transportation pass for the train and bus to get around which came in handy. I will be back in July and plan to stay here again.

Partner

10/10

Exceptional

10 Feb 2025

Sarah

It is a 3 star hotel but more like 4 star. Very clean and good atmosphere. The pool and sauna are a big plus. Great location…very central.

Leisure Self

10/10

Exceptional

28 Jan 2025

Maya

The property was fully renovated and very clean providing kettle and coffee machine in the room , though the double room was small but for short stay it’s convenient since it’s 5 minutes walk to the train station and walking distance of 10 to 15 minutes to the town and shopping area

Leisure Partner

10/10

Exceptional

08 Jan 2025

Verified traveler

Red Light District

Lovely spa hotel. Very close to the train and bus station. The breakfast was delicious and staff helpful. It was nice to come back to the hotel and use the gym and spa after a long day of sightseeing.

Please note that this hotel is in the heart of the Red Light District.

Self

8/10

Excellent

30 Dec 2024

caroline

Hotel in red light distrixt & lots of men hanging round looking you up & down.
Staff not friendly, room was tiny so asked to move, carpets in hotel & room filthy & had drink marks on bedside table.
Breakfast was good & waiter very efficient.
Hotel is ok for cheap stay & convenient for station but be aware of seedy surroundings

Leisure Family

10/10

Exceptional

12 Dec 2024

Jonathan

Lovely hotel, small but city centre location so expected, spa was a real highlight. Very close to the central station and easy walk to the centre of Geneva and the Lake. Staff were always helpful and rooms serviced well,

Leisure Partner

4/10

Poor

07 Dec 2024

MERA

Hotel is small and cute in the lobby area however the room was so small I couldn’t even open my suitcase. The location is central but the street is on is a bit sketchy. I would not return.

Leisure Partner

6/10

Pleasant

03 Dec 2024

Verified traveler

Hotel clean, good breakfast, good shower and bed very comfy but the room was very small. Small area to hang clothes, no drawers, desk took up a large part of the room, no space big enough to store a suitcase. Definitely could have been designed better. Also pool area is lovely but pool water spills over flooding the spa and tiles have no grip - creates an incredibly difficult surface to walk on, saw multiple people fall over. No handrails on stairs with a slippery surface - the spa is closed this week and I hope it is to change the flooring before there’s a serious accident. Hotel is in the red light district but always felt safe. We were on the first floor of the hotel and the street was quiet overnight.

Partner

4/10

Poor

24 Nov 2024

Lisa

The hotel was reasonably priced. The property was clean and updated, as were the rooms. We liked the pool and sauna on the lower level. Unfortunately it was so loud at night because this hotel is on a street with brothels and drug dealers. Because it was summer and hot — and there was not sufficient air conditioning, we had to sleep with the window open and it was impossible with the yelling and partying all night long.

Leisure

10/10

Exceptional

13 Nov 2024

Liliana

Good breakfast!!
Friendly staff, good location

Leisure Partner

6/10

Pleasant

29 Oct 2024

Florian

It is a nice hotel but I slept really badly as mattress was uncomfortable and had a musty smell to it.

Business Self

10/10

Exceptional

22 Oct 2024

Uzoamaka

Very clean hotel, staff were absolutely amazing. Centre of the city, close to attractions and 12 minutes train ride to the airport.

Leisure Family

10/10

Exceptional

16 Oct 2024

Juan Pablo

Very good hotel.

Very good hotel. Showers and toilettes could be better aired, but nothing major. Will come back.

4/10

Poor

12 Oct 2024

Shon

I rented a ‘club’ room which turns out to include zero extra services / facilities. The room was dirty. Hair on the sink, debris on the floor. The bed sheets were clean - nothing else. The room layout is really odd. Stand-alone toilet and stand-alone shower like phone booths in a room. Very average. I would not stay here again.

8/10

Excellent

05 Sep 2024

Simon.

Good property. Room not largest but ok.
Situated in red light area and drug users.
Ok once got to the main road.
Old town boat ride or walk away.

Leisure Partner

4/10

Poor

04 Sep 2024

Carmen

I did not stay at the hotel because the do not have a/c in the nights.

Partner

4/10

Poor

23 Aug 2024

Verified traveler

Not bad, just weird.

Hard bed, flat pillows, thin walls, weird layout, janky bathroom doors, tiny rooms, red light district.

Partner

4/10

Poor

12 Aug 2024

Christopher

Starting with the good, it's close to the train station and the staff are very helpful. The neighborhood by the train station may look a little dicey at first, but we were out at 4:30am and it's safe.

Our rooms were incredibly small. There was not room on the floor to lay open a medium-sized suitcase! There is not a separate bathroom - there is a sink in the main room, and the shower and toilet are in small closets right off the main room! Everything was clean and comfortable, but these rooms were just too small for us.

The elevator is tiny, only enough for 3 people, or 2 if you have suitcases.

Leisure Family

10/10

Exceptional

01 Aug 2024

Rey

Our check in was good, the receptionist was nice and helpful. I would like to mentioned the lady who prepares the breakfast, I believe her name is Soraya (I hope I spelled it correctly) she was nice and courteous. Overall our stay was good.

Partner

10/10

Exceptional

03 Jul 2024

Jacqueline

Located at great spot for walking and exploring all parts of Geneva both the old town and the lake. The restaurant has a really cute small pool, sauna area to refresh after a long day of walking.

Leisure Partner

8/10

Excellent

02 Jul 2024

Terri

This property is within walking distance of the railway station so in that respect it’s convenient. The property itself is well maintained. The room was clean & the bed comfortable. However we did have a tear in our top sheet, and had to ask for more soap in the shower.
The spa & pool are fantastic after a long day travelling.
Parts of the areas around the hotel can give you an unsafe feeling.
The staff whilst polite had limited English.
In saying that the hotel is value for money.

Leisure Partner

10/10

Exceptional

30 Jun 2024

Mesha

We enjoyed the pool, hot tub, sauna, and chairs in the spa area! Usually I don’t get hotel breakfasts, but this time for whatever reason we did, and I was quite glad! Great service at breakfast and nice food selection. Only down side is our room felt a little bit small and some stains on our floor. Would still likely return.

Leisure Partner

6/10

Pleasant

23 Jun 2024

katriana

The pool was the best part of this location and it was awesome ! Just be careful with the floors as I slipped and it’s very wet.

Leisure Partner

8/10

Excellent

16 Jun 2024

Eileanor

Great hotel, perfect as a stopping ground for exploring Geneva.

Pool and sauna downstairs are a great added benefit

Leisure Self

10/10

Exceptional

15 Jun 2024

Geneva

This hotel is very close to the main train station, and a walk to the fountain area. The check in process was really easy, and we enjoyed being able to use the dining area for our takeaway dinners we purchased. It made it much more comfortable than eating in our room. There’s plenty of affordable food options close. The area near the train station doesn’t feel particularly nice, but I didn’t feel unsafe. It was nicer to walk towards the fountain from the hotel instead. The room itself was comfortable, although on the smaller side it was very suitable for a couple of nights. Thank you.

Leisure Partner

10/10

Exceptional

08 Jun 2024

Connor

Great hotel in a good location.

Leisure Partner

10/10

Exceptional

03 Jun 2024

Jane

We loved our stay at 9Pacquis! The staff was very helpful. The location was close to the train station, which was very convenient. The pool and hot tub were amazing! The breakfast was very good. Our only disappointment was the lack of dining options nearby in the evening, but that was not the fault of the hotel. I would definitely return if I were to come to Geneva.

Leisure Friends

8/10

Excellent

21 May 2024

Ciara

Good location and nice modern hotel. 1 person on reception means service is slow, rooms are fit for purpose and modern but standard rooms are very small especially with a large suitcase.

4/10

Poor

18 Apr 2024

Tyler

If you like ZERO space, this is a great property for you. Room was the size of a shoe box, may not have been bad traveling alone, two people was very tight. Would recommend staying elsewhere. This was the worst of the three rooms we had during our trip.

Leisure Partner

10/10

Exceptional

14 Apr 2024

Daniela

Nice!

Leisure Partner

8/10

Excellent

16 Mar 2024

Kevin

Very close to the main train station (10 minutes walk) and main bus station (10 minutes). Hotel is very clean. Remember to ask for the free tourist transport pass which they will email you it. Classic room is small but cosy. Free shampoo and gel. Shower room door is see-through so be warned. Separate toilet. Free coffee and tea with biscuits and kettle. Mattress is comfortable. Room is a bit warm but windows can be left open. Pool, sauna, gym and hot tub is great but room did not have robe or slippers.
From Geneva airport before leaving the airport inside the luggage collection grab a free 80 minutes train ticket. Ten minutes train drive in or otherwise pay 2 euros. The hotel is located very near to supermarkets and tourist attraction. Ten minutes slow walk to lake. Waterbus to old town 15-20 minutes. Tram to CERN 25 minutes. 10 minutes Tram to united nations. Flixbus station nearby and go to Annecy (1hour). Perfect location.

Leisure Partner

8/10

Excellent

06 Feb 2024

Michael

Ok

It was just okay, not brilliant, not bad in the middle.

Self

8/10

Excellent

04 Feb 2024

Diego

Everything was okay, but it would be nice to have more privacy in the shower

Leisure Friends

10/10

Exceptional

17 Jan 2024

Laura

Liked it very much!

Business Self

10/10

Exceptional

09 Jan 2024

Jason

Nice, convenient location. Good customer service. Pleased with our experience.

10/10

Exceptional

17 Dec 2023

Andrew

Sketchy

The hotel was really lovely but the clientele outside was a bit on the hard side red light call girls from 2pm till the next day our room over looked the ibis’s we saw it all clubs open all night men hanging around very sketchy experience

Friends_and_family Family

10/10

Exceptional

13 Nov 2023

Mohammed

Great stay!

It was a really great hotel with lots of friendly customer service.

Friends_and_family Family

10/10

Exceptional

03 Nov 2023

Brett

Good location and nice property.

Hotel staff was very friendly and helpful. Room was efficient. Could have had better pillows. The wait staff for breakfast was super fantastic. Location close to train, food, the lake, great spot overall.

Partner

8/10

Excellent

31 Oct 2023

Verified traveler

Air conditioning

Comfortable for the most part but the air conditioning didn't seem to work in my room, and as I opened the window, the smell of fried food would enter the room. Otherwise, all good

Friends_and_family Friends

8/10

Excellent

21 Oct 2023

Michael

Convenient location

10/10

Exceptional

12 Oct 2023

Kristina

The continental breakfast was so good, and the coffee machine in the lobby accessible at anytime was perfect. Great staff and location.

Leisure Family

8/10

Excellent

09 Oct 2023

Verified traveler

The hotel located within a short walking distance from train station. Rooms are comfortable & clean. good for short stay.

Business

8/10

Excellent

04 Oct 2023

Rebecca

Overall the stay was pleasant. The rooms were smaller than expected. The pool was definitely an added bonus that my children really enjoyed. Our first night there the fire alarm went off and after reading previous reviews it seems that happens often at this hotel. The breakfast was great and they offered evening snacks at the desk. Overall I would likely stay here again.

Leisure Family_with_children

6/10

Pleasant

25 Sep 2023

Verified traveler

Good but…

The rooms were great. Beautiful space once inside. The area is definitely not very nice and the hotel is located on a street full of local restaurants. Luckily our room faced the other direction or else can imagine it would be quite noisy. Beds were super comfy. Though I didnt ask for it, the room had a kitchenette and microwave.

The area is a def no for me. Proximity to the station is amazing, short 4 mins walk but as 2 girls travelling and landing for a late check in we didnt feel comfortable. Bathrooms are very weirdly designed. See through glass in the shower and no hooks! Room was super clean though and breakfast was good.

Friends_and_family Friends

10/10

Exceptional

04 Sep 2023

Sam

Great 1 night stay

Great stay. Hotel lobby is very modern and nice. Room is clean, modern and has everything you need. Added bonus with the free city travel card upon check-in. Great central location as well.

Partner

10/10

Exceptional

27 Aug 2023

Deanna

It was a great central location to things to do abd eat in Geneva!

Leisure Partner