Name: Residence Inn Seattle Northeast Bothell
Address: 11920 Ne 195th St, Bothell, 98011, US

10/10

Exceptional

06 Jul 2026

Rachel

The studio was very spacious, and the property was very well maintained. 5 stars

Self

6/10

Pleasant

02 Jul 2026

Renfred

Thought it was ridiculous that we had to pay $12 for parking. .

Partner

2/10

Poor

15 Jun 2026

Hosana

My room was not ready and the stuff was not able to cooperate

Family_with_children

10/10

Exceptional

14 Jun 2026

Denise

Easy and fast check-in, room was great

Self

10/10

Exceptional

11 Jun 2026

Summer

Just need to make sure down stairs

Business

10/10

Exceptional

08 Jun 2026

Richard

Jolly good breakfast buffet with something different each day. Omelettes, soufflés, croissants , biscuits, bacon, sausage, etc. Also fresh fruit, yogurt, granola, waffles…,

Partner

10/10

Exceptional

07 Jun 2026

Cathy

Our stay was great,
Comfortable bed, comfortable couch, clean, easy to navigate.
If i had a criticism, it would be they offer coffee and tea for the keurig but no sweeteners. So if that’s the only criticism, they’re doing pretty good. Made early check-in super easy and yummy cookies at the counter

Partner

10/10

Exceptional

30 May 2026

Susan K

This place is a hidden gem. Great location and beautiful room!

Partner

10/10

Exceptional

26 May 2026

Patrick

Two bedroom suite was excellent

Family

10/10

Exceptional

24 May 2026

Mee Seng

Clean room, decent breakfast, overall a very pleasant environment. Would definitely visit again

Partner

10/10

Exceptional

21 May 2026

Ryan

Cons:
Pool was out of order the whole stay.
Breakfast was poor.
$12 parking????

Pro:
Exactly as shown in photos
Spacious and clean
Quiet surroundings in safe and beautiful area

Friends_and_family Family

10/10

Exceptional

15 May 2026

Gerald and Angela

Spacious clean room

Partner

6/10

Pleasant

12 May 2026

Kansi

It was okay

Friends_and_family Family

10/10

Exceptional

12 May 2026

Susan

Loved the accommodations. Clean, had everything we needed, good location. Enjoyed the breakfast there, too.

Family

10/10

Exceptional

22 Apr 2026

roger

breakfast

6/10

Pleasant

23 Mar 2026

Julie

No handrail on steps up to 1st floor units. No elevator to second floor. Housekeeping onlly performed every other day.

Family

8/10

Excellent

21 Mar 2026

Sarah

Quiet area, kind hotel staff, freshly painted walls, comfortable beds!

10/10

Exceptional

15 Mar 2026

Leslie

Everyone was so kind , the rooms were very clean and the breakfast so nice

Self

10/10

Exceptional

13 Mar 2026

Melissa

Staff were very friendly and welcoming. Specifically the staff that were preparing breakfast. The room is HUGE and it seems like it is more like an apartment than a hotel room. 2 bedrooms was perfect for a family of 3.

Family_with_children

6/10

Pleasant

15 Feb 2026

BARBARA

The hot food items at the breakfast bar were pass their prime - hard and dry. The coffee was cold mid day and the desk staff offered to warm it rather than make a fresh pot for their guests. The carpet in the breakfast area had many food bits and pieces which means it didnt get vacuumed the 2 days we were there. One of the reasons we pick the Marriott band is for their good breakfast service but this hotel really missed the mark. Very disappointing.

Leisure Partner

10/10

Exceptional

01 Feb 2026

Christopher

Clean comfortable room and grea breakfast

Friends_and_family Family

10/10

Exceptional

30 Jan 2026

Minh-Hieu-Nghia

The room is clean spotless. Staff is helpful and friendly. Only small issue if the noise insulation, as i stayed lower level and could hear every single steps or noise from the people who stayed on upper level. The TV is kind of old.

4/10

Poor

27 Jan 2026

Aaron

Secret $12 parking fee. This property has plenty of parking and this was never addressed at check-in just happened to find it on a

2/10

Poor

06 Jan 2026

Verified traveler

Sneakily charging me $12/night for parking in Bothell... ×blanking× Bothell?! Really? That's crazy. I had to challenge that nonsense via my credit card company, and it was reversed. Rude staff. Not giving them my business again...

10/10

Exceptional

04 Jan 2026

Christy Anna

Fresh and a good variety

Self

10/10

Exceptional

30 Dec 2025

Joseph

Good price

8/10

Excellent

28 Dec 2025

Michael

Everyone I encountered was super nice and the areas I was in were very clean. We visited in the winter so it was raining and cold.

The buildings are pretty old so it

Friends_and_family Family

10/10

Exceptional

18 Dec 2025

Eric

Great place to stay

8/10

Excellent

14 Dec 2025

Ila

We enjoyed staying in suite at affordable price

Friends_and_family Family

8/10

Excellent

07 Dec 2025

Cabriel

We arrived at 6 pm and the front desk computer was down. I was told we may not be able to check in and I explained that I had already paid for the room. He began brainstorming and contacting someone who could help restore his computer sysytem. We waited in the lobby for 45 minutes to an hour to complete check in. The gentlemen at the counter was very helpful and comped our parking for the evening amd upgraded our room. The room was wonderful and the grounds were well maintained. Parking was convenient. My only concern is when I called the next morning to ask if I could pay for a late check out, I was told no, only Marriot Bonvoy Members are eligible for late check out. I was never asked for my member information and the Manager, Tonya was eagar to end the call. I thought perhaps, given the issues the night prior, her customer service should have been, \"top tier or \"better.\" Unfortunately, it was not. Other than this experience, the property is very cute and worth the stay.

Leisure Partner

2/10

Poor

01 Dec 2025

Cesar

When I arrive no one in the counter. Took someone more than 5 minutes to help. Person was rude & not helpful at all. I ask him questions about the breakfast & gave me dirty look. At the point I just said thank you & walk out.

Leisure Family_with_children

2/10

Poor

29 Nov 2025

Kristina

Room wasn’t available tried to move

10/10

Exceptional

27 Nov 2025

Abdurahman

It's spacious rooms good for families

Leisure Self

10/10

Exceptional

23 Nov 2025

Claire

Very nice room, clean and cozy, good breakfast selection, really sweet staff! I’ve stayed here a few times and always had a great experience.

Leisure Self

10/10

Exceptional

22 Nov 2025

Monica

Room was clean, spacious, well stocked with kitchen essensials, and the staff was very welcoming.

10/10

Exceptional

09 Nov 2025

Elicia

Comfortable, clean everything we could have wanted. Will stay again.

Friends_and_family Friends

8/10

Excellent

07 Nov 2025

Janina

Room is okay. Big and spacious. Just noticed some dust by the walls but overall good stay.

Leisure Family

10/10

Exceptional

06 Nov 2025

REX Aircraft Interiors Corp -Hector

Clean roon

8/10

Excellent

03 Nov 2025

TIM

Value

10/10

Exceptional

02 Nov 2025

Beatriz

nice area, beautiful surroundings

Leisure Friends

10/10

Exceptional

31 Oct 2025

Sarin

Property is older, need a little TLC but the area is beautiful. Staff is hard to find at the counter sometimes.

Leisure Family

2/10

Poor

31 Oct 2025

Syed

This was by far the worst check in experience on my life. The person checking me in was an extremely rude, and gave the vibe that he did not want to deal with me, or be present at the job. Not even so much a smile, or greeting. When I asked if I could check in a little early, he looked at me like I had offended him. He did not ask what floor I would prefer, or if I needed anything else. He did not even ask if I drove and would like to park overnight - he just filled out the form and very cleverly failed to inform me that there was a charge. Rudely asked me to put this on my dash. Then demanded that he needs my id and credit card.
When I asked what building I needed to go to, he sighed and said building 2. I asked if we were in building 2, he annoyingly pointed to the building in front of the lobby and said rudely that one - no property map or anything was provided.
Needless to say this was by far the worst that Marriott could offer, and they have lost me as a customer over this extremely poor lack of service. I will not be returning, and will discourage everyone that I know from this property as well.

Leisure Self

6/10

Pleasant

27 Oct 2025

Rodney

The front desk kid at the end of swing shift was unprofessional, rude and disrespectful.

Leisure Partner

10/10

Exceptional

22 Oct 2025

John

The room was clean and comfortable. The kitchen was adequately stocked with dishes. We like ice in our drinks, and the ice-maker worked really well!

Leisure Family

6/10

Pleasant

15 Oct 2025

Tania

Check in is easy and quick, rooms are great! Kitchens are a nice bonus. The rooms were clean when we checked in, but no one makes your bed each day or cleans your room. You’re on your own till check out.
Breakfast is fake eggs every day and over cooked sausage. But there was bagels oatmeal and cereal as well as make your own waffles.

Friends_and_family Family

10/10

Exceptional

09 Oct 2025

Jennifer

Very family friendly. Clean. Great amenities for traveling family.

Disliked the spray air freshener in gym tho. Would have loved a non toxic alternative.

Business_and_leisure Family

8/10

Excellent

03 Oct 2025

Connie

Overall good

Extra fee for parking was not cool.

Friends_and_family Family

8/10

Excellent

29 Sep 2025

JoAnn

Non-smoking room smelled of sanitized cigarettes

Unit was clean and spacious. it was perfect for working and other than the pungent smoking smell that was immediately noticable when entering the unit everything was good. Once inside for a 1/2 hour or so, the smell dissipated.

Partner

10/10

Exceptional

18 Sep 2025

Grigore

It was a great and pleasant stay, the only thing that pool was closed for some weird reason. Everything else was great

Leisure Family

10/10

Exceptional

12 Sep 2025

Shelley

Will Stay Here Again

This hotel checked off all of our requirements: very clean, comfortable bed/bedding, quiet (both in our unit and the surrounding neighborhood), location good (close to amenities and to our destination). We appreciated the small kitchen area which included a full size refrigerator w/freezer. The sitting area was also comfortable with a small sectional and tables. Our only issue was the breakfast. The food offerings were typical so no problem there, but the staff had a hard time keeping items refilled and keeping up with cleaning. The breakfast area is rather small and not laid out well so moving about with many other people there was difficult. Not a deal breaker for us, just something to be aware of so that you can leave yourself plenty of time when having breakfast.

Partner

10/10

Exceptional

07 Sep 2025

Madison

We had a great stay here! The staff was friendly and helpful. The room was clean and had everything that we needed.

Leisure Friends

8/10

Excellent

06 Sep 2025

Robert

Did not get room that was reserved with fireplace which was rather disappointing. Rooms are clean but could use some updating. Spoke with customer support about the issue but did not get much resolution. Probably would not stay at this location again

Leisure Partner

10/10

Exceptional

30 Aug 2025

Verified traveler

Loved spending time in the pool and having separate bedrooms for family

Friends_and_family Family

8/10

Excellent

28 Aug 2025

richard

Liked the form like quality.
Quiet.
The only negative would be the disinterested receptionist.

Leisure Self

10/10

Exceptional

26 Aug 2025

Jen

Very nice stay. Rooms were large. Area is quiet.

Leisure Friends

4/10

Poor

26 Aug 2025

Stephen

I have stayed here 4 times in last year. Probably last time. Front desk never answers the phone. They weren’t even there to check in. Must be short staffed. Took an hour to get a working iron. At pool towels were not restocked so we called and were told they would be there in minutes. An hour later no towels. Had customers calling hotel to connect to my room and front desk could not transfer calls to the room. Just lots of small issues that started adding up

10/10

Exceptional

23 Aug 2025

carol jean

I love staying, close to trails, quiet, restful.

I don’t like that I have to pay to park though.

Leisure Pet

10/10

Exceptional

22 Aug 2025

John

Great stay for family or friends

Leisure

8/10

Excellent

21 Aug 2025

Verified traveler

Beautiful area.

Weather was great.

Friends_and_family Family

10/10

Exceptional

20 Aug 2025

Randy

Friendly safe nice place to stay

Leisure

10/10

Exceptional

19 Aug 2025

Randal

Very clean and quiet. Close to YMCA

10/10

Exceptional

14 Aug 2025

Donald

Breakfast was good.

Leisure Family

2/10

Poor

14 Aug 2025

Valerie

Pool had no towels, no shade. The one shade umbrella was broken. The pool was green. Was not offered towels when the front desk was told of the problem.

Leisure Self

8/10

Excellent

13 Aug 2025

Darcy

Adequate I guess

Expected a bit more from a Residence Inn tbh. When I showered, the tub filled with inches of water, one of the towels was stained, and parking is next to impossible to get next to your building but they still charge you $12 a night for it. Would not stay again

Self

4/10

Poor

13 Aug 2025

Connie

Had a 2 bedroom suite reserved for one night stay. Tried to check in at 3:30pm and was told that official check in is 4pm and room was not ready. Came back at 4pm to find out room was previously occupied and would not be available to us. We were offered two adjoining 1 bedroom suites with discount. Was traveling with elderly mother who has difficulty with stairs and the new accommodations were upstairs with no elevator. Poor communication from the staff. Last but not least the room keys had been turned off when we returned from breakfast to get luggage and check out ( prior to time ). Spoke with manager at check out and was disappointed . She did not seem competent at that position and was trying to explain about dynamic pricing on why the 1 bedroom suite had not been discounted more.

8/10

Excellent

12 Aug 2025

Melissa

Check in was rough- not that great customer service but after that- everything ok

Friends_and_family Family

2/10

Poor

12 Aug 2025

KayLynn

Double charged for our stay

All went well with the stay until we got home and found out that the hotel had charged our credit card for the stay in spite of the fact that we prepaid through the app (which was acknowledged when we checked in). In checkout, we were given a receipt for parking charges only and only found out when we got home that they had also charged us for the room. Now we’ve been waiting days for a refund because the hotels.com team can’t get a response from the hotel.

8/10

Excellent

12 Aug 2025

Joelle

The person that checked me in was very nice and helpful. I appreciated the early check in.

Leisure Friends

4/10

Poor

11 Aug 2025

Daniel

The property being close to downtown and the Chataeu property is perfect. When my wife and I arrived, we were told by your employee Quincy, that we couldn’t check in at 4 and maybe 5. A couple then arrived shortly after us and he promptly got them their room. He then asked for my phone number so he could text me when our room was ready, I never received a text or call. Not staying here in the future.

Leisure Partner

6/10

Pleasant

11 Aug 2025

Melody

No one ever cleaned our room

6/10

Pleasant

08 Aug 2025

David

This property is old and a little tired. Nice that it has a pool and a pickleball court. The hotel charged $40 and $10 to our card after arrival, and no one could explain why. We finally got those charges reversed a week after our stay. Be aware that there is a $12 per day parking fee, charged when you depart. Free breakfast is worth what you paid for it.

4/10

Poor

03 Aug 2025

Jorge

Disspointed.

The hotel was excellent the room was very clean and spacious. The fact that spoiled our experience was the fact that the reception was not working the night we arrived. We ringed the door, called by phone, sent texted messages with no response. Eventually, one relative took us wi5h him and we spend the rest of our first night in a sofa-bed. We were able to check only early next day.

Friends_and_family Family

10/10

Exceptional

29 Jul 2025

robert

Very clean!

Leisure Family

8/10

Excellent

19 Jul 2025

Lissette

Very clean and quiet

Leisure

8/10

Excellent

16 Jul 2025

Barbara

Did not have a clear picture of the type of residence inn it was. Great layout. Room was comfortable. Had an issue with AC - sent maintenance man and we could not understand him. Oh well. Also, had a room above tennis courts - several time a little boy hit the ball against our window.

Leisure Partner

10/10

Exceptional

12 Jul 2025

Richard

Quit and close to the freeway

Leisure Partner

10/10

Exceptional

11 Jul 2025

Amanda

Great location and cool hotel layout. You felt like you were at a nice condo complex. It was tucked in and the pool was at the center. We will definitely come back if in the area again.

Leisure Partner

4/10

Poor

09 Jul 2025

Daniel

Informed front desk upon checking in that my wife had mobility issues. Was informed that no ADA rooms were available. They did not even notify us when ADA room was vacant for us to move to. ( I know for a fact rooms did become available as we were there for 9 days). Rooms were not very clean and drains in bathroom were clogged and slow. Maintenance did repair bathroom sink but then clogged move to bath tub. Pool area was not cleaned on a daily basis ( tables and chairs were filthy

Leisure Family

6/10

Pleasant

08 Jul 2025

Vahe

The hotel offers decent amenities, but overall, I was disappointed with the experience. The building is clearly old, and it shows. Staff were consistently unfriendly—no smiles or welcoming attitude throughout my stay. The walls are paper-thin, so I could hear every sound from neighboring rooms. Breakfast had a very limited selection and didn’t meet expectations. When I was denied a late checkout, I was also told there was no place to store my luggage for even a few hours, which was extremely inconvenient. While the amenities themselves were okay, the overall atmosphere and service make it a place I won’t be returning to.

Business_and_leisure Family_with_children

10/10

Exceptional

06 Jul 2025

Jennifer

Good spot, quiet

Great room. We were in the main building with the lobby and it was never loud from noises in the common area. Close to a walking trail which we used one morning. Not much in the area in the way of restaurants or shopping. Nothing walkable. Breakfast OK have had better from other Residence Inns. Breakfast area pretty small, was tough to get a spot to sit. $12 daily fee for parking. Will be back.

Partner

4/10

Poor

01 Jul 2025

Wendy

After we checked in we saw that an elevator was closed. We found the other elevators but had to walk all the way around the entire 4th floor to get to a room that was two rooms away from the broken elevator. We were in room 494 and had to walk from 407 to 494 with all of our luggage. When I went to complain to the front desk she told me it was going to be fixed by the morning.
The next morning it was still out of service. We bumped into an airline employee who was also trying to get downstairs and she said she was there the week before and it was also broken then as well. They told her it was going to be fixed and never was.

Leisure Family

10/10

Exceptional

23 Jun 2025

Larry

Great place to stay for a night or weeks.

10/10

Exceptional

23 Jun 2025

Dustin

Loved my stay. Will stay again as needed.

Self

8/10

Excellent

23 Jun 2025

Wendy

The hotel was kind of in the middle of nowhere but it was a pretty neighborhood with a super cute walking/ bike path super close by. The breakfast was decent with a waffle machine and cheese omelettes and sausage. The thing I didn’t like was that we had a lot of luggage and we had to hall it up a ton of step stairs.

Leisure Family

2/10

Poor

23 Jun 2025

Robert

When we checked in, we were offered a second floor room. I asked about elevator and to my surprise this property has no elevators. YES, A MARRIOTT WITH NO ELEVATOR! I asked for a main floor and there were none, hmm, it seems if you are in the know, you check in early and get a main floor. We were on a 10 day trip, large heavy bags. No offer was a made to accommodate or assist with bags. So at my age, a little older, I lugged bags up odd and uncomfortable concrete steps. All this for a Marriott. Not a Motel 6 or less. Room itself was clean and nice, however, my ran out of hot water on a bath. How is that possible in 2025, she was not even using that much but it was late morning, want a hot shower, go early! Then there is the door knob, almost impossible to open and clear the door frame. Once we were shut inside and had to work, wiggle and life on the door handle to get out. Mentioned this to the desk and were told this happens with the warmer weather (really this is Seattle weather at 70 degrees) such an insulting dodge. The lock or locks need attention and the proper try manager needs to address not give the front desk a “weather excuse” I would recommend that Marriott dropped this property, it clearly does not represent the Marriott Brand well. Clearly this is a busy location and why do they need to address simple maintenance or issues like no elevator or Bell Man service.

On a separate note, the dumpsters doors are propped open???

Leisure

10/10

Exceptional

22 Jun 2025

John

Staff very friendly.

Leisure Family

10/10

Exceptional

21 Jun 2025

Srinivas

Good

Friends_and_family Family

2/10

Poor

18 Jun 2025

Jawed

Phones were not working
Need to beg for house cleaning especially when charging approx $400/night

Leisure Family

10/10

Exceptional

16 Jun 2025

Anne

It was perfect! No complaints and lovely surrounds. Price was right

Leisure Family

10/10

Exceptional

07 Jun 2025

Raghav

Clean and friendly

Leisure Family_with_children

10/10

Exceptional

03 Jun 2025

Krystofer

Great stay for a couple of nights for a business trip.

Business

8/10

Excellent

02 Jun 2025

BETTY

The grounds are very nice and a pleasure to walk around.
The pond behind the property is a nice little walk and also to birdwatch. The rooms tho dated were comfortable enough. The breakfast was ok. The only fresh fruit were oranges and occasionally bananas. Staff was always very nice and pleasant.

Leisure Family

8/10

Excellent

28 May 2025

Sheryl

Didn’t appreciate the additional parking fee as there’s no where else to park but at the hotel.

Leisure Family

10/10

Exceptional

28 May 2025

Cassidy

The rooms are like studio apartments. Full kitchens nice bed. Small tv but spacious.
Breakfast is good. To be expected from a marriot.
Front desk didnt seem to be overly helpful. To the point parking was explained wrong.
In an industrial area so not much around. Butnit made it quiet.
I wiuld highly recommend

Leisure Family

10/10

Exceptional

26 May 2025

Kate

Great setup

Very spacious room, and the set-up of multiple separate complexes with a small number of rooms means way less noise from others.

Partner

8/10

Excellent

12 May 2025

Gary

Alas, no coffee in the machine! And of course this was one of the few times we really wanted it. The facility has been renovated recently and is much better than it was under Holiday. The bed and pillows could be better but the included breakfast was very good.

Business_and_leisure Partner

10/10

Exceptional

11 May 2025

William

.

Leisure Family

2/10

Poor

07 May 2025

Lisa

Staff members are extremely rude and will rip you off by charging whatever they can during your stay. Choose ANY OTHER hotel!!!

Business_and_leisure Family_with_children

10/10

Exceptional

22 Apr 2025

Desiree

This property and room were so wonderful, having a full kitchen is always appreciated as I was prepping food for an off-site Party. It was quiet and clean, the bed was comfortable. I will definitely stay here again.

Leisure Family

10/10

Exceptional

20 Apr 2025

Holly

Very nice. The property is very spread out 10 buildings. The price is right especially with a full kitchen. If you want the free breakfast ask to stay in Bldg 1, 2, or 3. Unless you don’t mind driving to the main building. Or freezing while walking there in 30 degrees. Brrr.. Parking around those 3 buildings is limited but otherwise no complaints.

Business Self