Hometown Hotel Bacolod

Philippines , Negros Occidental
BACOLOD (NEGROS OCCIDENTAL), 26Th Lacson Street Bacolod City
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48 reviews shown

4/10

Poor

09 Jan 2026

RICARDO

The bedroom is not clean specially the bathroom. Need to clean remove the stain especially the bathroom.
Thank you

Business_and_leisure Self

2/10

Poor

27 Nov 2025

Rowena

Staff are unwelcoming and unfriendly. Beddings and towels are not clean and very old. Comfort rooms are dirty, toilet bowl, dipper and basin are slimey. The water is yellowish. Flooded area

Business

10/10

Exceptional

07 Oct 2025

MARILOU

Room too small

2/10

Poor

06 Mar 2024

Ismael T

We did not expect that the condition of the room is such. The room was not prepared for occupancy. The sink was not cleaned. The same with the bathroom with no toilet paper. The TV cannot be operated using the remote that we have to call the office for help. We are supposed to stay for 4 nights but has to checked out the next day because of the unfavorable condition. I have to tell the office staff person to clean the room as it has not been cleaned prior to our use. Her respond was SORRY. I told her we are donating the money that we lost.

Friends_and_family Friends

2/10

Poor

18 Feb 2024

Raquel

Run down hotel

The hotel looks really run down and I felt I've been overcharged for it. Our room is outside reception, behind a bar. On our first night, people were playing pool, too noisy. On our second night, which is a Friday, a band played all night and the noise carried on until 5am.

Friends_and_family Family

2/10

Poor

18 Feb 2024

Keith

The hallway to room was dirty and so was the room, the door lock was damage.

Leisure Self

10/10

Exceptional

19 Aug 2022

paul

Great stay and great food. Always great to stay here

Business

10/10

Exceptional

18 Dec 2019

James

Favorite place in Bacolod

Favorite place in Bacolod because is warm and homey!

Friends_and_family Family

8/10

Excellent

22 Oct 2019

Verified traveler

Along lacson street and accessible to most tourist areas.

Leisure Self

10/10

Exceptional

15 Aug 2019

Ron

The staff and guest relations personnel are excellent. They are very hard-working people who deserves recognition performing their work at this hotel. I will always come back and will stay at this hotel whenever I am visiting Bacolod.

Friends_and_family Family

6/10

Pleasant

23 Jun 2019

Verified traveler

I like that it is near the road and good air conditioning, the staff are good also.

What i did not like are so many which are;
Flies inside the room.
The outside is storage which can be seen in the window, and it is an eyesore.
The heater is not working.
No bidet faucet in CR.
The main door has only 1 key and no key for the dead lock.
Towel seems to old.

Business Self

8/10

Excellent

30 Jan 2019

Robert

Great people! Great place!

The location is great, close to alot of shopping and restaurants! The staff at the front desk and bar are awesome, friendly and helpful!
If you eat at the bar and not familiar with local dishes and want to go with what you know, the Spamlette and Kimchi Fried Rice is a must have any day of the week. Nice assortment of beverages!
The room where I stay was perfect, clean with cable and wifi which worked great! Plenty of hot water and Aircon! They are small rooms which is good, if you came here to hibernate you should have stayed home. It is a must see area and this play is smack in the middle!
Enjoy!

6/10

Pleasant

19 Jan 2019

Verified traveler

wonders

It was an ok room except the fact that you can hear everyone in their rooms and their conversations. What i thought was a solid wall turned out to be a thin plywood board and almost leaned on it with my weight. If i had i would have put my hand through to the next room. Doors and locks were really flimsy. With a little force you could probably push the door apart and gain entry.

2/10

Poor

08 Jan 2019

Verified traveler

My experience was disastorous,

Room was dirty and smelly, felt a strange presence in Room 7, creepy.

Moved to another Room but that was infested with cockroaches, changed Hotels after 8 days to MO2 Westown in Lacson Street, consequently would like Howetown to repay me for the remainder of my stay, (8 days), that i checked out early !!

6/10

Pleasant

25 Nov 2018

Verified traveler

Toilet/shower needs to be descaled. White scales from hard water already visible.

8/10

Excellent

05 Oct 2018

Verified traveler

It was a good stay except for the cr in Annex room. But the service is awesome! Very accommodating staff 😊👌

Friends

8/10

Excellent

05 Sep 2018

Marv

Nice hotel. But the pillows were not comfortable because its too bulky. But overall, its nice and affordable.

10/10

Exceptional

25 Aug 2018

Luwess

Will definitely stay here again, its the closest hotel to malls.

6/10

Pleasant

10 Aug 2018

Wong

The airconditioner was dripping.
The bed was soaking wet when I later found out.
Asked for a solution to the staff (dry clean the bed or room transfer). The staff just put a towel on my bed and left.
I also did not receive any toiletry upon check in (I had to ask for soap and shampoo).

10/10

Exceptional

04 Aug 2018

Chona

Great experience

10/10

Exceptional

11 Jul 2018

Wong

Very friendly staff. They also have fast wifi connection.

8/10

Excellent

18 Jun 2018

Sam

Cozy hotel

I went to Bacolod for a Regional Conference of Mechanical Engineers and after a long day fullbof seminars, it was just what I needed. The comfort, location and the staff's hospitability truly stood out during my stay. It made my first stay in Bacolod a very cozy one.

10/10

Exceptional

17 Jun 2018

Verified traveler

Friendly staff. Very near the main thoroughfare of Bacolod. 5 mins walk to Robinsons.

8/10

Excellent

07 Jun 2018

George

Very accommodating staff

The staff of the hotel are very courteous and accommodating. They respond to clients very fast. The wifi connection is fast, the flat screen tv has many channels, airconditioner is new, bathroom is clean, and there are good morning kits available.
The location is very strategic since it is in the heart of the city. Transportation is not a problem.

8/10

Excellent

15 Apr 2018

Ian

Decent basic clean hotel

Decent hotel, double room was quite small with no window but comfortable enough, decent shower. The large communal area with kitchen is nice. Small selection of snacks and drinks available to purchase in the lobby. Wifi was generally strong and reliable. Cool little bar opposite called Dylan's though I hear rumours its closing :( Tita Beth's Mancit Palabon is excellent for lunch (1 minute walk). Would happily stay again.

8/10

Excellent

24 Mar 2018

Verified traveler

Nice and comfortable to rest and near from DFA.

It was very comfortable abd the staff are approachable. The place was clean and quite.. has enough space to eat and standby area are also clean.

4/10

Poor

26 Sep 2017

yannie

accommodating yet we were transferred.

we were transferred to another hotel because their system ruined and they don't have enough room to accommodate us. but its okay they did their part to booked us to a nicer hotel.

8/10

Excellent

24 Sep 2017

James

Best value in Bacolod

Staff is always friendly. Always a homey atmosphere upstairs in the entertainment room. Need to improve their bathroom disinfectant/deodorizer. Sometimes doesn't smell fresh but like and old smelly mop.

Partner

8/10

Excellent

01 Sep 2017

James

Best value in Bacolod

Always courteous employees and the best value in Bacolod. However the last two times the bathroom smelled musty. They need to use a better disinfectant or deoderizer. Nice conforter but need to improve pillows!

Family

8/10

Excellent

01 Sep 2017

James

Best value in Bacolod!

Family

10/10

Exceptional

21 Jul 2017

James

Best no frills value hotel in Bacolod!

Love the homey atmosphere upstairs in the open family center. Great for families with young children. Very friendly staff! Best no frills value hotel in Bacolod!

Family

10/10

Exceptional

08 Jul 2017

Yves

Great Hotel Location

The location of this hotel is close to everything. The whole staff is accommodating. We feel like we are at home.

6/10

Pleasant

18 May 2017

Verified traveler

So so.., just ok.

One good thing is that it was near the facilities you needed to go to. On the other hand wifi connection doesn't work at all. Instead we ended up using our own data. I'm bothered if it was clean or just their style because their floor was cement it doesnt had tiles. Total rating was just okay.

Partner

8/10

Excellent

16 May 2017

Delma

It's clean and receptionists were good.

It was a short 7 nights stay and I was with my my family during the day and slept at the hotel at night. Very accessible and convenient to jeepneys and taxis where I want to go.

8/10

Excellent

27 Apr 2017

James

Best value in Bacolod!

Great value. Welcoming staff!

Family

8/10

Excellent

19 Apr 2017

James

Best value in Bacolod!

Best value in Bacolod! Wished rooms had refrigerators.

Family

8/10

Excellent

11 Mar 2017

James

Clean and good value

Clean and inexpensive.

Family

8/10

Excellent

20 Feb 2017

James

Good value!

Good value for not a lot of extras.

Family

8/10

Excellent

23 Oct 2016

James

Good value

Good value

Family

8/10

Excellent

13 Jun 2016

James

Good value

Good value. Rooms could be more convenient with additional furniture like a basic night stand.

Family

8/10

Excellent

07 May 2016

kenneth

goodnhotelstaff very helpful

staff very helpfull internett was excellent no problem

10/10

Exceptional

16 Apr 2016

James

Staff very friendly. Good value!

Poor Wifi signal

Partner

8/10

Excellent

06 Apr 2016

Verified traveler

Very accomodating staff despite the very late check in.

Family

4/10

Poor

19 Mar 2016

Max

No frills...no windows...noisy

It was their soft opening....and if you don't mind the now window rooms then it is ok although I could have opted for a better hotel in the area. Very few rooms and the walls are too thin you can hear the staff talking outside the reception area.

Partner

10/10

Exceptional

17 Feb 2016

Renalyn

New and comfortable.

All ok. Very new hotel. Comfortable bed. Professional and very helpful staff.

Family

8/10

Excellent

06 Feb 2024

Eddy

Live concerts just beside at Kinoboy bar. Robinson market at 500 meters. Many snacks, cofee shops and restaurants all around.
No water pressure in the bathroom and not very clean. Good and comfy bed. Fair for the price

Leisure Partner

6/10

Pleasant

24 Sep 2016

Dianashien

Handig

Prima hotel met goede service

Family

8/10

Excellent

21 Sep 2016

Matthijs