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Park Inn By Radisson Bacolod

Negros Occidental · Philippines

Block 12 Reclamation Area Palanca Avenue, SM City, 6View location

9.0/10Excellent534 Reviews
Cleanliness9.4/109.4
Service9.4/109.4
Comfort9.2/109.2
Condition9.2/109.2
Amenities9.2/109.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Park Inn By Radisson Bacolod

Connected to the SM City Bacolod Northwing shopping center, this casual hotel is an 8-minute walk from both San Sebastian Cathedral and the Bacolod ferry terminal. The Negros Museum is a kilometer away.

Laid-back rooms provide Wi-Fi, minibars, and tea and coffeemaking facilities, as well as en suite bathrooms with rainfall showers. Suites add separate living areas. In-room dining is available. Amenities include an exercise room, meeting space and an outdoor pool.

Dining options consist of a restaurant, a lobby lounge and a poolside bar, plus a 24-hour cafe. Breakfast and parking are available.

Read more about this hotelShow less

When you stay at Park Inn By Radisson Bacolod in Bacolod, you'll be connected to the convention center, just steps from SM City Bacolod Northwing and SMX CONVENTION CENTER. This spa hotel is 0.2 mi (0.3 km) from Bredco Port Terminal and 0.6 mi (0.9 km) from San Sebastian Cathedral.

Stay in one of 150 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Bacolod? This hotel has 2153 square feet (200 square meters) of space consisting of a conference center and 3 meeting rooms.

A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until Anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Car recommended Professional property host/manager Property does not require health documentation at check-in Pets not allowed Service animals not allowed

Cleaning and safety

Sanitization
Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • No pets and no service animals are allowed at this property.
    • A car is recommended for transportation to and from this property.
    • Cashless payment methods are available for all transactions.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards, debit cards, mobile payments, and cash
    • Mobile payment options include: Alipay, GCash, and WePay
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher and a smoke detector
  • Minimal age
    18
  • Optional fees
    • Fee for full breakfast: approximately PHP 975 to 975 for adults, and PHP 488 to 488 for children
    • Airport shuttle fee: PHP 1560 per vehicle (one-way, maximum occupancy 3)
    • Rollaway bed fee: PHP 1800.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Filipino

    English

Nearby attractions

SM City Bacolod Northwing 0.1 km / 0.1 mi
SMX CONVENTION CENTER 0.2 km / 0.1 mi
Bredco Port Terminal 0.3 km / 0.2 mi
Bacolod Public Plaza 0.6 km / 0.3 mi
San Sebastian Cathedral 0.6 km / 0.4 mi
Negros Museum 1.1 km / 0.7 mi
Negros Occidental Provincial Capitol 1.3 km / 0.8 mi
STI West Negros University 1.6 km / 1 mi
Megaworld The Upper East 1.8 km / 1.1 mi
Gaisano City Mall 2.4 km / 1.5 mi
Yoyo Land 2.5 km / 1.5 mi
Robinsons Place Bacolod 3.1 km / 1.9 mi
Art District 3.8 km / 2.4 mi
Bacolod City Government Center 3.9 km / 2.5 mi
Capitol Lagoon Park 4.9 km / 3.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 150
  • Junior suites: 8
  • Superior rooms: 114
  • Connecting rooms
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
Show 26 more facilities & services
  • Check-out hour
  • Late Check-outExtra charge
  • Wired Internet
  • Wi-fi
  • Car hireExtra charge
  • Transfer serviceExtra charge
  • Secure parking
  • Airport ShuttleExtra charge
  • Laundry serviceExtra charge
  • 24-hour security
  • Air conditioning in public areas
  • Shop
  • Gym
  • Luggage room
  • Dining area
  • Electric kettle
  • Towels and bed linen
  • Poolside snack bar
  • Meeting room
  • ProjectorExtra charge
  • Audio-visual equipment rentalExtra charge
  • Breakfast buffet
  • Deposit on arrival
  • Identification card at arrival
  • Non-smoking establishment
  • Fitness
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SINGLE DELUXESINGLE • DELUXESGL.DX

    Photos are not available for this room type.

    Park Inn By Radisson Bacolod

    SINGLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Park Inn By Radisson Bacolod

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXETWN.DX

    Photos are not available for this room type.

    Park Inn By Radisson Bacolod

    TWIN DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SUPERIORSINGLE • SUPERIORSGL.SU

    Photos are not available for this room type.

    Park Inn By Radisson Bacolod

    SINGLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDSUITE • ONE BEDSUI.1B

    Photos are not available for this room type.

    Park Inn By Radisson Bacolod

    SUITE ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIORTWN.SU

    Photos are not available for this room type.

    Park Inn By Radisson Bacolod

    TWIN SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX-1

    Photos are not available for this room type.

    Park Inn By Radisson Bacolod

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIOR • 25 m²ROO.SU
    Room SUPERIORPhoto unavailable4 photos

    Park Inn By Radisson Bacolod

    Room SUPERIOR

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width, King-size bed 150-183 width
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Room amenities

    • Telephone in the bathroom
    • Smoke detector
    • Plug adaptor
    • Cable TV
    • Slippers
    • Desk
    • Toiletries
    • Extra beds on demand
    • Alarm clock
    • Turndown service
    • Cot on demand
    • Wake-up service
    • Disability-friendly bathroom
    • Centrally regulated air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Minibar
    • Internet access
    • TV
    • Hairdryer
    • Bathtub: 1
    • Shower

    Facilities with extra charge

    • Towels and bed linen at surcharge
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    Park Inn By Radisson Bacolod

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXEDouble or Twin • DELUXEDBT.DX

    Photos are not available for this room type.

    Park Inn By Radisson Bacolod

    Double or Twin DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIORDouble or Twin • SUPERIORDBT.SU

    Photos are not available for this room type.

    Park Inn By Radisson Bacolod

    Double or Twin SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARD • 1 Bedroom • 49 m²JSU.ST
    JUNIOR SUITE STANDARDPhoto unavailable4 photos

    Park Inn By Radisson Bacolod

    JUNIOR SUITE STANDARD

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    49 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Room amenities

    • Shower
    • Bathtub: 1
    • Hairdryer
    • TV
    • Minibar
    • Mini fridge
    • Microwave
    • Tea and coffee making facilities
    • Centrally regulated air conditioning
    • Safe
    • Wake-up service
    • Turndown service
    • Alarm clock
    • Toiletries
    • Desk
    • Bathrobes
    • Slippers
    • Make-up mirror
    • Plug adaptor
    • Smoke detector
    • Telephone in the bathroom
    • Towels and bed linen at surcharge

    Facilities with extra charge

    • Wi-fi
    • Extra beds on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDSSUITE • TWO BEDSSUI.2B

    Photos are not available for this room type.

    Park Inn By Radisson Bacolod

    SUITE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU

    Photos are not available for this room type.

    Park Inn By Radisson Bacolod

    DOUBLE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST-1

    Photos are not available for this room type.

    Park Inn By Radisson Bacolod

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXEDouble or Twin • DELUXEDBT.DX-7

    Photos are not available for this room type.

    Park Inn By Radisson Bacolod

    Double or Twin DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX-7

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE DELUXEDOUBLE SINGLE USE • DELUXEDUS.DX

    Photos are not available for this room type.

    Park Inn By Radisson Bacolod

    DOUBLE SINGLE USE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1

    Photos are not available for this room type.

    Park Inn By Radisson Bacolod

    SUITE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOMSUI.B1-KG

    Photos are not available for this room type.

    Park Inn By Radisson Bacolod

    SUITE KING BED ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXE • 25 m²ROO.DX
    Room DELUXEPhoto unavailable5 photos

    Park Inn By Radisson Bacolod

    Room DELUXE

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Room amenities

    • Slippers
    • Shower
    • Hairdryer
    • TV
    • Internet access
    • Minibar
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Safe
    • Wake-up service
    • Turndown service
    • Alarm clock
    • Toiletries
    • Desk
    • Cable TV
    • Plug adaptor
    • Smoke detector
    • Telephone in the bathroom
    • Towels and bed linen at surcharge

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Park Inn By Radisson Bacolod

9.0
Excellent
534 Reviews
Cleanliness
9.4 /10
Service
9.4 /10
Comfort
9.2 /10
Condition
9.2 /10
Amenities
9.2 /10
100 reviews shown
6/10
Pleasant
26 Jul 2026
Susana
It was good all in all. I wanted to say thank you to the staffs who ac
10/10
Exceptional
22 Jul 2026
Biju
Very good property. Well maintained
Self
8/10
Excellent
21 Jul 2026
Aileen Rose
The staff are commendable.
10/10
Exceptional
18 Jul 2026
Rowel
Good foods
Family
10/10
Exceptional
18 Jul 2026
Rowel
Good foods
Family
10/10
Exceptional
16 Jul 2026
Christopher
Love it!
Self
8/10
Excellent
12 Jul 2026
Chloe Beatriz
.
Family
10/10
Exceptional
07 Jul 2026
Tom Ardin
Great
Partner
10/10
Exceptional
04 Jul 2026
John Stephen Songco
Staff were very courteous and professional. Very accommodating. Location is also very convenient in being within SM Mall. A lot of places are within walking distance.
Family
4/10
Poor
03 Jul 2026
Anton
Water supply in bathroom was terrible. Brown coffee color one day and we had to cancel the rest of our stay. Unsafe dirty
Friends_and_family Family
10/10
Exceptional
01 Jul 2026
Joseph
Best hotel in Bacolod. Clean room, nice pool, friendly and helpful staff, good food
Partner
2/10
Poor
24 Jun 2026
Maria Theresa
I normally don’t leave reviews, but believe that I should share my experience, so travelers can make better decisions when choosing this hotel. I’ve stayed in this property several times before, and our experience this time was sub-par. It was absolutely not worth what I paid for 2 rooms. It was highly overpriced. With what I paid for, I expected a lot more. I paid over 30k for 2 rooms for 2 nights. The rooms we were given are what you would expect from a budget inn or motel. The floors were peeling, mold/mildew in the bathroom shower area, overflowing trash can (even after the room was serviced), had to ask for replacement towels - which they provided immediately, but didn’t replace hand towels. Provided tap water in a glass jar, instead of bottled water…. Sub-basic accommodation. Very disappointing because this is not how it was during my previous stays. I chose to stay in this hotel again because I was under the impression it would be the same as before, but unfortunately, it didn’t come close to cutting it at all. And they also charged me half the room rate for early check-in. I wouldn’t have mind if the room and service was worth it, but definitely not. We paid extra for breakfast, and it was nothing outstanding. Unlike before, the quality has diminished. The servers are not as attentive as they once were.

It may be that this hotel has just declined over the years, but i definitely would not stay here again nor recommend it to friends and family.
Family_with_children
10/10
Exceptional
15 Jun 2026
Benjamin
Friendly and helpful staff. Property is clean and well maintained. Directly connected to SM which is very convenient.
Family
10/10
Exceptional
07 Jun 2026
RICK
Park Inn was a great place for us to stay during our family visit and vacation in Bacolod. Very comfortable, great pool, tasty breakfast, nice location directly connected to SM Mall, highly recommended.
Partner
10/10
Exceptional
04 Jun 2026
Vincent
The room was spotless and neat! Everything in its place. Staff were very helpful and always carried a pleasant smile! Lots of shopping and restaurants close within walking distance! Special mention to Miss Madonna, the Chamber Maid. Very cheerful and always ready to accommodate! Always had a positive attitude! I highly recommend Park Inn by Radisson Bacolod!
Self
6/10
Pleasant
03 Jun 2026
Virginia
The reason for the poor review was the dining facility. The tables were crowded and the selections were limited. I will be using Seta from now on. I do like the rooms. So if I'm not eating breakfast I might stay there again. But if I want to eat breakfast I'll go to Seta.
Family
8/10
Excellent
29 May 2026
Art
Love the staff. They are always excellent
Partner
6/10
Pleasant
28 May 2026
JIHAN
The staff are helpful and professional. However they have an issue with the ac where a damp smell lingers in room.
Family
10/10
Exceptional
25 May 2026
Patrick
This is by far the best hotel in Bacolod City! It is situated next to the sm mall with a private entrance near the elevators. There are lots of places to eat, easy access to atms, supermarket, pharmacy, and taxis. The breakfast buffet is a must! And the staff is very helpful with any needs to make your stay better. Also, the bar/ cafe known as dash is open 24/7. The room is spacious, clean with a mini fridge. The bathroom is very modern and up to date with clean towels daily. Love the pool too!
Self
8/10
Excellent
20 May 2026
Art
Breakfast menu was fresh. Would love more options
Partner
8/10
Excellent
09 May 2026
Angela
I coming here for last 5 years, it's kind of getting old, especially bath room shower has black mold and room has some kind of smell, staff are very good and helpful.
SM mall is right next to the hotel.
Partner
6/10
Pleasant
05 May 2026
raymund
The breakfast is great, friendly staff, and very accessible to the mall. I like the amenities such as the pool, pool bar, gym, and restaurant/bar/coffee areas.

Very noisy and irritating vibrating sound from the room next door due to maintenance/repairs. Got transferred to another room/floor next to housekeeping room - irritating also due to constant door closing/opening, so back to the same problem. Staff needs training to at least upgrade to a better room, discount to bar, etc. when inconvenience happens.
Partner
10/10
Exceptional
03 May 2026
David
I was there for three weeks and the staff was amazing! Great service and great location
Self
4/10
Poor
28 Apr 2026
Eric
The room was hot, power supply keeps tripping. It may be due to the power supplier fault but when it changes to generator and back, all lights will turn on and the AC will be off. It happened 10X. Need to get up, turn the lights off and the AC on. Light switches confusing also, stayed in a 1 bedroom suite and 1 switch will turn on all lights even the 1 outside the room.
Friends_and_family Family
10/10
Exceptional
23 Apr 2026
fernando maceda
great breakfast, great staff, very clean room, great location
Family_with_children
10/10
Exceptional
19 Apr 2026
Shielyn
Was great stay
Family
10/10
Exceptional
03 Apr 2026
Gladys
We had a wonderful staycation & we even extended our stay because the hotel is very convenient with easy access to SM mall. The location was perfect, downtown is walking distance with public transportation readily available. We had everything we needed right there. Rooms & hallways were clean with very attentive staff. The front service desk staff are exceptionally friendly, knowledgeable & very helpful. Breakfast buffet was awesome. Highly recommended & hope to be back again next year.
Family
8/10
Excellent
03 Apr 2026
Jesusa May
Good food. Friendly staff.
Family_with_children
10/10
Exceptional
31 Mar 2026
Jusil
Always have best stay and the breakfast buffet is above awesome.
Self
10/10
Exceptional
30 Mar 2026
Wesley
We had a fantastic stay at the Park Inn. The room was impressively clean and spacious, providing a very comfortable home base. One of the best features was the view overlooking the bay—watching the sunset from the room was absolutely beautiful and a highlight of our stay.

The location is unbeatable. Being directly connected to SM City Bacolod made it incredibly convenient to head out for shopping or choose from a huge variety of dining options without any hassle.

We also really enjoyed the breakfast buffet; it’s a good size with a great mix of local Filipino favorites and Western options. Most importantly, the staff was very friendly and made us feel welcome throughout our visit. Highly recommended for anyone visiting the City of Smiles!
Partner
10/10
Exceptional
28 Mar 2026
Joel
My family loves the breakfast as always.
Family
10/10
Exceptional
27 Mar 2026
Gerardo
Great breakfast menu
Partner
10/10
Exceptional
24 Mar 2026
Jane
I love this hotel aside from its very convenient coz it’s connected to the shopping mall, the room is actually very spacious and i love the staff here very friendly and nice
Family_with_children
10/10
Exceptional
21 Mar 2026
Joana
The staff
6/10
Pleasant
20 Mar 2026
Archie
Electricity went out on March 8, I think the hotel knew ahead of time that the power will go out on March 8, but the generator was not working. To make matters worst, when the electricity turn back on and I wanted to take a shower, the water from the faucet was dark brown and had sand on it. This is not acceptable!!
Friends_and_family Friends
10/10
Exceptional
16 Mar 2026
Tom Ardin
Great
Self
10/10
Exceptional
16 Mar 2026
Alvin
relaxing
10/10
Exceptional
13 Mar 2026
Jane
The place is clean big and cossy
Family_with_children
10/10
Exceptional
11 Mar 2026
Joy Hernandez
The friendly and helpful staff made our stay enjoyable. The hotel is connected to SM City Bacolod North Wing. The room was clean, and the bed was comfortable, but the pillow was too soft, lacked support, and caused neck pain. I personally would prefer a firmer pillow.
Family
10/10
Exceptional
10 Mar 2026
Cesar
All the staff were amazing. Very clean room and hotel!!I enjoyed my stay.
Friends
6/10
Pleasant
03 Mar 2026
Levi
Less healthy food selection on free breakfast. Staff courteous, room nice
Friends
6/10
Pleasant
01 Mar 2026
James
Room air conditioner are not good. It’s pretty hot three times we been. The air filter was extremely dirty. Aircon does not work well with extreme dirty filters. You can look up a see. Look at ceiling grill by room door.
8/10
Excellent
01 Mar 2026
Angela
Clean room, staff very helpful, limited meal & bar menu; poolside bar closed when I went on 2/28;
however, all else were excellent.
6/10
Pleasant
20 Feb 2026
Tiffany
The room temperature can not be changed.
10/10
Exceptional
19 Feb 2026
Sydney
Room was small but clean
Family
10/10
Exceptional
19 Feb 2026
Andres
Very professional staff and very clean hotel- i wish I could have stayed longer.
10/10
Exceptional
19 Feb 2026
Angela
Room was great; front desk, restaurant, and other staff went above and beyond.
Family
8/10
Excellent
19 Feb 2026
Jason
The location is amazing! Room is a bit small, however it’s very clean and beds are comfortable. We will surely be back!
Friends_and_family Family
8/10
Excellent
15 Feb 2026
Rene
A little bit more toiletries would be nice!!!
Self
10/10
Exceptional
06 Feb 2026
VIVIAN
Room was clean and spacious, crew was always courteous . Next door to a big mall was a big plus with restaurants and shopping /grocery /pharmacy .
Leisure Family
10/10
Exceptional
30 Jan 2026
Joel
Staffs are so nice. The place is clean.
SM mall is accessible. Disable friendly.
We are satisfied with our stay.
4/10
Poor
30 Jan 2026
Saimari May Anne
The noise from the construction is very loud! And they forgot to refill the conditioner.😢
Leisure Family_with_children
10/10
Exceptional
29 Jan 2026
relli
Excellent customer service. Hotel is located adjacent to SM for shopping and food courts/restaurants.

Room is clean and has all necessary amenities.
8/10
Excellent
27 Jan 2026
Harlyn
Could have given it a 5 rating - rooms are not that sound proofed, we could clearly hear other guests walking/talking in the corridor. Try to avoid Room 526 cause you could hear the elevator’s ‘ding’ most of the time.
Otherwise, the overall aesthetic of the room was very pleasing. Room and toilet were clean.
Breakfast was amazing.
We had a great stay here. Plus points, is the location (within SM City Cebu - one of the reasons why we stayed here).
Leisure Partner
10/10
Exceptional
23 Jan 2026
Eric
We stayed for two nights and our room was very nice, clean and comfortable. The employees were all very friendly and the service was great! The only real complaint was the breakfast which was mediocre but enough to fill your belly. Overall we enjoyed out stay and would stay again.
Business_and_leisure Partner
10/10
Exceptional
18 Jan 2026
Ma.Evelyn
The hotel is very clean. The staff answers all my questions right away. They eve recommend us some places to visit.
Leisure Family
8/10
Excellent
15 Jan 2026
Mary Ann
I didn’t avail of the breakfast but I ordered pizza in the afternoon. It was good .
Hotel staff was friendly and very attentive. The room was clean .
Areas that need improvement was the cleanliness of spoons in the room . It had coffee stains . I’m glad there were 2 shower heads . The handheld shower head had molds so I used the rainfall shower head .
Friends_and_family Family
10/10
Exceptional
06 Jan 2026
LILIA
Staff are friendly n accommodating, room are clean
10/10
Exceptional
02 Jan 2026
Gerard
Everything was good. Staff were friendly and very helpful.
Self
8/10
Excellent
30 Dec 2025
Matthew
I did not have the breakfast but i did try a soup dish. It was really good. For some reason i could not get good sleep. Im not sure why.
Leisure Self
10/10
Exceptional
28 Dec 2025
Grace
Yes
Friends_and_family Family
8/10
Excellent
23 Dec 2025
Minnie
Staff
Friends_and_family Family
10/10
Exceptional
23 Dec 2025
James
Perfect
10/10
Exceptional
23 Dec 2025
Benjamin
Everything was very good. Staff were very professional and helpful. Bfast was great.
Self
10/10
Exceptional
16 Dec 2025
Janette
Very clean
Friends_and_family Family
8/10
Excellent
16 Dec 2025
AbdulKarim
Good
Leisure Family
10/10
Exceptional
16 Dec 2025
Ronald
Very good hot/cold water pressure and air-conditioning system. Had a comfortable stay and enjoyed the SM malls shopping and eating experience.
Leisure Self
8/10
Excellent
13 Dec 2025
CHRISTINE
The Arima breakfast buffet staff… they are awesome!!! Especially the chef(Chef James) who cooked the special local delicacy that can only be found in my hometown… Shayne, who was doing OJT without salary but was working hard to gain experience. Also, the area was so convenient bec the shopping mall is just adjacent to the hotel…the rest of the staff like the reception and the staff who cleaned our room were all awesome…
Friends_and_family Family
10/10
Exceptional
12 Dec 2025
Janette
Always the best place for me away from home.
Friends_and_family Family
10/10
Exceptional
11 Dec 2025
Jiten
Everything was just great
Leisure Family
10/10
Exceptional
07 Dec 2025
ANTIPAS IV
Excellent, professional staff
Business
10/10
Exceptional
04 Dec 2025
Janette
Cleanliness is excellent, organized check in/out process and staff are very efficient.
Friends_and_family Family
10/10
Exceptional
30 Nov 2025
Forde
The place was located in good area. It was very clean and well maintained and the staff was nice and helpful. Also it had a nice room layout and was very bright and cheerful. It was very nice to have shuttle service to sirport
Self
10/10
Exceptional
27 Nov 2025
Reuben
Good service, slow checkin
8/10
Excellent
22 Nov 2025
Ma Lorena
Everything specislly the service.
Leisure Family
10/10
Exceptional
21 Nov 2025
Tomas
Breakfast variety was excellent. Staff is polite and helpful. Room was clean, spacious and comfortable
Leisure Family
8/10
Excellent
11 Nov 2025
Joanne
Helpful staff and available amenities.
Leisure Partner
8/10
Excellent
10 Nov 2025
Richard
Yes, ok
Leisure Partner
10/10
Exceptional
08 Nov 2025
Julio Domingo
With the hotel attached to the mall, you have access to all sorts of dining. No need to drive around in heavy traffic or heavy rains!
Leisure Family
10/10
Exceptional
07 Nov 2025
Lily
Location was great! Room was clean and staff was excellent. Always ready to help with a smile.
Leisure Family
10/10
Exceptional
22 Oct 2025
Joanne
Wonderful experience. breakfast was great, had lot os options. Nice location because it is has easy access to the mall
Leisure Family
10/10
Exceptional
22 Oct 2025
Joanne
Dining staffs, housekeeping in 3rd floor and the bell boy are all wonderful, very accommodating and friendly. Front desk and security guards not that friendly and courteous at all. Overall we had a wonderful experience, rooms are clean and breakfast has lots of optiions most especially the foods that we would live to eat while visiting the Philippines.
Leisure Family
10/10
Exceptional
20 Oct 2025
Dr RItaRae
Great place to stay during the Masskara festival!
Nice rooms and great breakfast. Nice staff member always willing to help.
10/10
Exceptional
29 Sep 2025
Sir-Desmond
The water is not clean.
Leisure Partner
6/10
Pleasant
24 Sep 2025
Victoria
I called to inform them that the shower was flooding. I stayed 3 nights but nothing was done. The water heater wasn’t working, too.
Friends_and_family Friends
10/10
Exceptional
24 Sep 2025
Salmona
Amazing Staff!!!
Business_and_leisure Partner
10/10
Exceptional
16 Sep 2025
HENRY
for business travelers, this is the best place in the area.
10/10
Exceptional
08 Sep 2025
SHARON ROSE
It is adjacent to SM so shopping is convenient. Their breakfast selection is really good!
Leisure Family
8/10
Excellent
02 Sep 2025
Randy
Overall was good experience
Leisure Partner
10/10
Exceptional
02 Sep 2025
Floyd
Nice and very convenient for shopping and stay near the city
Business_and_leisure Family
10/10
Exceptional
30 Aug 2025
Samuel
Best value for your money.
Leisure Self
10/10
Exceptional
20 Aug 2025
Dell
Awesome
10/10
Exceptional
19 Aug 2025
Dignacion
Ike’s the hotel location attached to SM Bacolod and close to everything.A wide selection of food for breakfast, staff are all nice and very accommodating, and clean facility.
10/10
Exceptional
18 Aug 2025
Ferdinand
I would to say thank you for excellent service by Ysha.
Leisure Family
10/10
Exceptional
06 Aug 2025
Tricia Marie
Suite was excellent, staff was very accommodating. Overall an excellent choice!
Leisure Family
10/10
Exceptional
25 Jul 2025
ANTIPAS IV
Great hotel in Bacolod City
Business
6/10
Pleasant
19 Jul 2025
Luis
Nice hotel I didn’t expect my Apple Computer cable pulled from my bag in the deposit area, lame. There should be a security camera somewhere.
Leisure Family_with_children
10/10
Exceptional
18 Jul 2025
HENRY
Very convenient.
Business_and_leisure Friends
10/10
Exceptional
15 Jul 2025
Karen
Staff was great. We had a wonderful stay.
Leisure Family
10/10
Exceptional
11 Jul 2025
John
Close to shopping mall and wider rooms.
Leisure Family

Location & surroundings

Park Inn By Radisson Bacolod
Block 12 Reclamation Area Palanca Avenue, SM City, 6, Bacolod City, Philippines

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Park Inn By Radisson Bacolod

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