The Suites At Calle Nueva

2/10

Poor

06 May 2026

David

Nothing

10/10

Exceptional

30 May 2025

Ester

Accommodating staff and easy to meet my needs.

Leisure Self

10/10

Exceptional

03 Apr 2025

William Jr

I enjoy the convenience of walking and going to various locations.

Business_and_leisure Self

10/10

Exceptional

04 Mar 2025

FRITZ RORY

The hotel was spotless, and perfectly located. highly recommend to any future guests and would definitely stay here again.

Business_and_leisure Self

8/10

Excellent

12 Feb 2025

John

Excellent value for the money. This place has a simple yet filling breakfast. Refillable coffee and juice/water. Nice beds. Netflix/Youtube, and good wifi. The staff is so helpful. I highly recommend this property, and will be bqck.

4/10

Poor

28 Jan 2025

Kim

You get what you pay for - the property is old and run down.

Business_and_leisure

8/10

Excellent

14 Jan 2025

Jimmy

The staff are courteous and helpful.

10/10

Exceptional

22 Aug 2024

EMMA

The room is nice and clean with comfortable bed, good working a/c, hot water is working well and good breakfast. There is a nearby store where we bought additional bottled water. The hotel is a few minutes walk to the cathedral and the mall. For transportation, Grab is readily available using the app and we pay in cash. Will surely book this hotel again.

Leisure Family

8/10

Excellent

28 May 2024

Justin Jake

Good

Leisure Partner

8/10

Excellent

29 Jan 2024

Christopher

The staff were wonderful the location was close to markets malls and attractions but also a bit of a rough neighborhood

Leisure

4/10

Poor

12 Dec 2023

Pierre

Won't stay again

Room was clean but the bed was very hard and water pressure very low. Room had a window that opened to a dark hallway giving the room a very dreary atmosphere.

Self

10/10

Exceptional

18 Sep 2023

John

The staff is great. Helpful, friendly and the best example of Filipino hospitality. Breakfast was good and the rooms were an excellent value for the money.

Business Self

10/10

Exceptional

22 Aug 2023

Charlotte Arjayne

Awesome stay!

Had an amazing 3 night stay at The Suites at Calle Nueva. Highly recommended! Great location near SM City Bacolod and other famous tourist spots in the city. Clean and spacious bedroom. Breakfast buffet was good and is served early at 6am.

Friends_and_family Friends

6/10

Pleasant

26 Jul 2023

APPLE GRACE

The staff are very accommodating and understanding. A little outdated the entire unit but clean.

Business_and_leisure Family

8/10

Excellent

28 Jun 2023

StarHorizonTV

The room are very spacious and the staff is very friendly and helpful. While the property might look a bit aged, the interior is nicely decorated and you feel at home.

BEST MATTRESS EVER!

Breakfast was included and they offer a small buffet with essentials.

Thank you for accomodating us an hour earlier.

We will be back!

Business Partner

10/10

Exceptional

11 May 2023

Donald

The hotel was a great place to stay for the price. I would stay there again the future.

Leisure Partner

10/10

Exceptional

10 Mar 2023

Stella

The staffs are amazing. They always go above and beyond without expectations. The included breakfast is a surprise because the selections are quite good. The place is outdated but clean and quiet.

Business_and_leisure Friends

10/10

Exceptional

10 Dec 2021

Verified traveler

I had an excellent stay. The place was clean; the staff very friendly and service-oriented. The breakfast was also good. What I appreciated the most was the serene atmosphere and that it was close to the downtown area and the mall.

Friends_and_family Family

6/10

Pleasant

22 Nov 2021

Robert

Small hotel with friendly staff.

This hotel is small and old. Good enough for a 1 night stay. It's safe and the staff are very nice!

Business

8/10

Excellent

08 May 2021

Scott J

Small and efficient.

The Suites seems like a family owned place with the owner present. Efficient and friendly, the hotel was better than a couple of 3 star hotels we've stayed at in the vicinity. Central location with the Plaza and the big SM shopping mall walking distance. Parking is across the street fronting an empty lot but there is a security guard at night who sits directly across from the parking area. The beddings are nice, free breakfast which changes every day and, nice for a change, everything works. The AC is a window style unit, a little noisy but it works. Cable TV is included. Of the places we stayed in Bacolod in this price range I like this one the best.

Partner

10/10

Exceptional

16 Apr 2021

Verified traveler

Great value!

Friends_and_family Family

10/10

Exceptional

01 Dec 2020

Roemyr

THE PERFECT HOTEL TO STAY

My stay in THE SUITES HOTEL was superb, very attentive Hotel Staff, they always greet you. very nice. PERFECT

Business

8/10

Excellent

12 Jul 2020

ako_ni

The staff are very friendly in approaching guests and alert in accommodating every request.

Business_and_leisure Self

8/10

Excellent

27 Jun 2020

ako_ni

Their customer service is very good. Very alert and accommodating.

Business_and_leisure Self

10/10

Exceptional

03 Jan 2020

Verified traveler

you can't hear dogs barking it's next to city square and very close to smile mall was well as Ayala mall

Leisure Family

8/10

Excellent

18 Nov 2019

Lulu

It is very close and walking distance to the church, shopping mall, market and other businesses.

What I didn't like is the noise of music down the street which goes on at least till 2 AM!

Friends_and_family Partner

10/10

Exceptional

05 Aug 2019

Rene

Breakfast Buffet

Location is just a walking distance to SM Bacolod. We liked the breakfast buffet, few but great choices for a morning breakfast. Just don't like the videoke near the hotel but good thing our room was far from it so we didn't hear any noise. Room is clean!

Family

8/10

Excellent

07 Jul 2019

Verified traveler

Very accommodating staff. Good breakfast selection. Convenient location.

Water supply needs improvement

Business_and_leisure Self

6/10

Pleasant

22 Feb 2019

Verified traveler

Bed coverings were dirty and staff didn't take care of it until the next day. Bathroom was small and had mold, toilet didn't work half of the time.

Leisure Partner

8/10

Excellent

07 Dec 2018

Verified traveler

It was good. Almost perfect except for the occassional wait time (around a minute before it goes back) for bathing water, atleast probably in our room upstairs. But overall - the staff, the location, food, etc are very good.

Friends

10/10

Exceptional

25 Nov 2018

Verified traveler

nice place and quiet. it is also comfy the only problem is the bed is too hard

Business Self

6/10

Pleasant

15 Nov 2018

Richard

Good enough

Nothing outstsnding. The stay dod its job.

Partner

10/10

Exceptional

13 Sep 2018

Romulo

Very tidy, pleasant staff and heavenly breakfast buffet

10/10

Exceptional

10 Aug 2018

Erica Jane

Location and price was very good.

Family

10/10

Exceptional

03 Jul 2018

scott

Very nice hotel to stay at

Beautiful place to stay staff was very friendly and kind and would go out their way to help. No swimming pool in hotel but you can find lots of resort parks to swim at close to beach and close to anywhere in walking distance

8/10

Excellent

05 Apr 2018

Lawrence

Basic room to stay in Bacolod

The Suites is a decent hotel fit for a traveler who need a place to leave his things while on tour and rest after. The room has no refrigerator. The room to which we were assigned, Rm 203, has weak water pressure. Wifi is good. For the price it price, we were pleasantly surprised that it included a buffet breakfast already. Breakfast choices is limited though but already exceeds expectation for the room rate.

Family

8/10

Excellent

01 Mar 2018

Verified traveler

Hotel close to the centre of the city

Quaint little hotel, a bit old but the staff has great service.

6/10

Pleasant

16 Feb 2018

Cynthia

Excellent staff, hotel needs improvement

This was our first time to visit Bacolod. Our experience at Suites at Calle Nueva was mixed. The staff at check in and during our stay were excellent, friendly and accomodating. The room was disappointing and needs renovations to be acceptable. The bed linens, bath rug and towels are threadbare and we advise that they be replaced. The shower design is ridiculous, it has a half door and after a shower, the whole bathroom is wet and slippery. The location is convenient and they assisted us with directions and hailing a cab.

Partner

8/10

Excellent

04 Feb 2018

Verified traveler

It's location is conveniently located near tourist spots and best restaurants.
Hotel Staff are helpful and friendly.
I would definitely recommend this hotel.

8/10

Excellent

02 Feb 2018

Charlotte

Accessible, nice rooms, clean place

The place is very close to the city Center. Parking space is limited. The room is amazing and spacious. I wasn’t happy with the WiFi though as the signal was very weak. The breakfast was okay but the scrambled egg was too oily. Overall, it’s clean, the service is good and the staff are nice.

Family

6/10

Pleasant

30 Jan 2018

Ray

My trip started on the wrong foot when two hotel staff told me that there is no Expedia booking for me even after I told them the itinerary number and the date when I made the booking. They said that there is no reservation for me in their system and in the communication from Expedia. They are also fully booked and can not give me any room. The two hotel staff was practically telling me to go somehow else. I tried calling the 1800 numbers given by Expedia but could not get through. So I asked their help in contacting Expedia. Then another staff came in and started calling somebody and they found out that the person in charge of their online bookings failed to forward my reservation to them. They also said that somebody didn’t show up and they can give me the room I reserved for. I don’t know if their reason is true but I am happy to get my room and not go to other hotels with my bags whih definitely is a big inconvenience considering that it is almost 6 PM.

The room is of moderate size but the bathroom is quite small. The toilet bowl needs another flush as it is dirty. The staff who assisted me didn’t check it. Other than these two items, my stay is quite good. I enjoyed the breakfast buffet and I found the food selection quite good compared to other breakfast buffet. The breakfast area is quite hot though as the airconditioning unit is out of order.

Compared to the price I paid, there may be other hotels which may have bigger bathrooms and more efficient staff.

8/10

Excellent

03 Jan 2018

Jessie

We enjoyed much our stay, good choices of breakfast meal and the rooms are very cozy and clean. The only thing that bothers us are the wet floor outside our son's room 102 (from the ceiling
) where my son slides. That was some kind of hazard that needs to be addressed the soonest time possible.

Family

10/10

Exceptional

23 Sep 2017

Rachel

Nice hotel in downtown area

Rooms are newly renovated and reasonably spacious. Hotel staff were prompt and incredibly accomodating. The hotel is located in an area that gives easy access to downtown area via walking or short jeepney/cab ride. The only downside is the nearby resto/bar which sometimes plays loud music even at night. Our room faces the street making it easy for us to hear the blaring sounds.

6/10

Pleasant

02 Sep 2017

Verified traveler

My Honest opinion

my stay was iverall. ok because im not demanding but my luxury suite. room. was. only big the room. need. alot. of. renivatiobln. tiles where not. properly glued to. floor Air con was dripping water inside the room ssfe box was not working need to use a key bathroom shoeer valve was broken the toilet paper holder was broken the breakfast buffet was ok i guess in 4 days i ate teo times the first buffet was empty i guess they didnt refill it. will i stay there again No over priced

Partner

10/10

Exceptional

19 Jul 2017

James

One of the best value places in Bacolod!

Friendly staff. Good free breakfast. Always clean and comfy!

Family

8/10

Excellent

11 Jul 2017

Charlz William

All good. Just the right comfort for the price.

Family

8/10

Excellent

27 May 2017

Jonathan

Great

Great experience

Partner

10/10

Exceptional

25 May 2017

James

Good value at lower price!

Very good value with free breakfast when they lower their price and are more competitive with other hotels.

Family

8/10

Excellent

04 Mar 2017

Ken

Nice hotel, internet sucks

I stayed because of price and high reviews. Food for breakfast is average. Room and bed was very comfortable, not what you might expect for the price. BIGGEST coplaint---I couldn't get the internet to connect from my room (5 feet from router), and had to make personal and business calls from the steps or the lobby. Not exactly private. Fix the internet and I give all 5's!

6/10

Pleasant

27 Feb 2017

Ge

A Hotel for a simple lifestyle

I didnt expect the hotel to be in a street outside the main street.. When we got into the room, layout was good. but when i saw the T&B, i was surprised that it was so small for 2 guests checked in. Water heater was leaking and not user friendly. aircon was noisy. soap given was so small ffor 2 people to share if the guests didnt being own soap. shower arwa didnt have a door.enclosure to keep outer area dry..i guess the room needs fixing and upgrading of water heater and aircon. but overall, i can say, it is good for a short vacation stay only.

10/10

Exceptional

06 Feb 2017

yolanda

We enjoyed every moment of our stay in the hotel bec of its cleanliness and food, except for the size of the bathroom bec it's difficult to move comfortably.

Family

8/10

Excellent

11 Jan 2017

Verified traveler

Room was clean and comfortable. Excellent service from hotel staff

8/10

Excellent

15 Nov 2016

Anna zenaida

Homey touch

The hotel staff are really nice and courteous
During my 4 nights at the hotel I had good sleep
It has a homey touch
It has free buffet breakfast and the lady chef was so kind enough in asking me if I want sunny side up egg
In spite of the scrambled egg in the buffet area
For sure I'll stay here again when I visit bacoloc

2/10

Poor

12 Nov 2016

sam

poor customer service

the worst hotel ive known. you cant even negotiate

10/10

Exceptional

29 Oct 2016

James

Great quality and value!

Free breakfast, very kind and warm employees, quick check in and out

Family

6/10

Pleasant

19 Oct 2016

Verified traveler

Clean Hotel, but noisy and great staff

Overall not a bad stay but if you have a bigger budget then get a better hotel if you like quiet nights. You can hear loud music from the local bars on the street. Also, the toilet stunk really bad and if you weigh more than 100 lbs than you will be very uncomfortable using the toilet because of no room! The breakfast was basic and the staff was great!

Partner

10/10

Exceptional

04 Sep 2016

MacArthur back

Cozy hidden setting for your budget

My stay was excellent. As usual, staff very helpful and always trying to please. Free breakfast makes it a sweet deal. Some rooms are noisy with neighborhood noise. But overall, requesting the quiet room makes it perfect. if you want convenience to downtown Bacolod, SM mall shopping and good restaurants, this is the place. The neighborhood has a lot of character, but considering you are practically in the downtown square, it's nothing that can't be overlooked. It is a very secure hotel. I have booked here for 4 years now and love it. Have not found a better place for the money. If you are on a budget, this is the best for the money. You want better?,...spend more and probably get less. My name is not MacArthur, but I will be back.

8/10

Excellent

01 Sep 2016

Martin

nice staff, and overall good value

Partner

10/10

Exceptional

08 Aug 2016

James

Best value in Bacolod

Best value in Bacolod that includes breakfast. Very friendly employees.

Family

8/10

Excellent

08 Jul 2016

Verified traveler

Nice hotel close to landmark

Very comportable..staff very accomadating.
We like the Bed so much.

10/10

Exceptional

03 Jul 2016

James

Best value in Bacolod

Good value with breakfast included. Wish rooms had refrigerators.

Partner

10/10

Exceptional

25 Jun 2016

James

Best value in Bacolod

Staff very nice, comfy bed and pillows, good aircon, good free breakfast

Partner

10/10

Exceptional

20 Jun 2016

DARIUS

Great value

Very well maintained. Awesome breakfast meals!

Partner

8/10

Excellent

12 Jun 2016

James

BEST VALUE hotel in Bacolod!

Best value hotel in Bacolod! Nice free breakfast, comfortable beds and pillows, good aircon, clean, good location, good WiFi, safe guarded parking and friendly employees! Just wished it had a refrigerator and larger flat screen TV.

Family

4/10

Poor

15 May 2016

Verified traveler

Don't book

Very dissapointed with the choice of hotel. The photos on hotel.com do not resemble. The actual

Partner

8/10

Excellent

07 May 2016

James

Good value!

Water in Rm 109 was brown! We've stayed there before and never experienced that before?!? Wished rooms also had a refrigerator and larger TV.

Family

10/10

Exceptional

26 Feb 2016

Richard

Good budget hotel.

Staff is very friendly and professional. Room is clean and comfortable. Breakfast buffet is sufficient and fulfilling with good variety. Location is good and accessible with public transport.

8/10

Excellent

03 Feb 2016

Joseph

Good value Hotel.

Very comfortable and close to all faciolites,very accomodating staff,very nice breakfast and good size rooms,only minus was the Wi-Fi did not work in the room and had to go to the lobby for connections,in general very comfortable and good value.

Partner

8/10

Excellent

29 Jan 2016

Joanne Rachel

RECOMMENDED HOTEL!

Its a walking distance to the park, cathedral and SM mall.The hotel is situated in a residential area and sometimes you will hear videoke sounds. The hotel is great. The food is average.

Family

6/10

Pleasant

26 Jan 2016

linda

The staff is exceptionally helpful, pleasant, accommodating, did their best to make our
stay pleasant. My biggest objection is the location of the hotel. There must be a least three
to four bars right within the or next to the hotel.loud music can be heard even at 2:00 in the
morning. The buffet breakfast is a cold one, but you can order egg cooked.
Street is dark,with light only in front of the hotel,not safe to go out especiałly at night

2/10

Poor

11 Jan 2016

Regina

Terrible experience

Location is in a terrible and crowded neighborhood, reviews posted I believed were either fabricated or fake, bathroom is very small and had flying insects, sink was clogged, no in-room wifi, had to go outside by the front desk area to get better wifi connection and the area was infested with mosquitos at night. I called front desk to complain about the flying insects in the bathroom and staff told me \"that's because you opened the door\" .... of course I would have to open the door to go inside the room or the bathroom. Didn't use the shower nor the sink ... scary! This is the worse hotel experience and booking through Expedia!

I paid for two nights but couldn't stand it and had to check out first thing in the morning. I requested a refund for the extra day and still waiting for response from Expedia.

8/10

Excellent

04 Jan 2016

Mitch

Attentive and courteous staff

Although located in a row of small bars, The Suites at Calle Nueva can be a relief at first impression. Feels like home, with attentive staff who will go out of their way tto book a cab, and do small errands -- something most hotel staff don't do. It can imorove its wifi services though. The free breakfast is a simple serving of standard fare, but coffee is good.

8/10

Excellent

30 Nov 2015

jd

Staff are very helpful and pleasant.

Staff offered packed breakfast for early check out. Food is excellent. Very safe and relaxing stay in all 11 days that we stayed. Staff are very pleasant and helpful. I could not ask more. Highly recommended!!!

4/10

Poor

12 Nov 2015

Robert

Family overnight stay.

The hotel is old and has definitely seen better days, there is o real restaurant and the neighbourhood is not the best that I have seen. However for the price I really cannot complain, the pictures on the website are very misleading in my opinion.

Family

4/10

Poor

03 Aug 2015

G

Not so much

Pictures are deceiving. Breakfast was okay just too oily for all the fried food they served. A little far from downtown Bacolod