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Hotel OZ Luxury

Cartagena · Colombia

Calle 5 #2 14View location

9.2/10Excellent1,000 Reviews
Cleanliness9.6/109.6
Service9.6/109.6
Comfort9.0/109.0
Condition9.4/109.4
Amenities9.0/109.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel OZ Luxury

Located a short 15-minute drive from San Felipe Castle in Cartagena de Indias, Hotel Oz offers complimentary Wi-Fi, a meeting room, and an on-site bar. Bocagrande beach is a mere 200 meters away.

Each of the 33 air-conditioned rooms features a flat-screen satellite TV, a minibar, and a private bathroom with a shower, hairdryer, and fresh towels. Guests can enjoy a shared lounge and utilize the tour desk to arrange city outings. A 24-hour front desk and a terrace are also available.

Restaurants and supermarkets are within a 10-minute walk, while the Modern Art Museum and La Marina Park are less than a 5-minute drive. Rafael Nuñez International Airport and the Clock Tower are a 15-minute and 10-minute drive from the hotel, respectively.

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With a stay at OZ Hotel Luxury in Cartagena (Bocagrande), you'll be a 1-minute drive from Bocagrande Beach and 6 minutes from Cartagena de Indias Convention Center. This hotel is 2.6 mi (4.1 km) from Walls of Cartagena and 2.8 mi (4.5 km) from Clock Tower.

Make yourself at home in one of the 43 individually furnished guestrooms, featuring minibars and plasma televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and hair dryers.

Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk.

Popular amenities

Free WiFi
Dining services
Concierge
Entertainment
Beach services
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Beach nearby By ocean Professional property host/manager Pets not allowed Service animals not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

    We have included all charges provided to us by the property.

  • You need to know
    • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
    • Children may not be eligible for complimentary breakfast.
    • No pets and no service animals are allowed at this property.
    • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a first aid kit
  • Minimal age
    18
  • Optional fees
    • A late check-out fee will be charged

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Centro Comercial Nao 0.1 km / 0.1 mi
Bocagrande Beach 0.1 km / 0.1 mi
Rio Cartagena Casino 0.2 km / 0.1 mi
El Laguito Beach 0.7 km / 0.5 mi
Malecón Bahía de las Ánimas 0.8 km / 0.5 mi
Castillo Grande Beach 0.8 km / 0.5 mi
Plaza Bocagrande Commercial Center 1.6 km / 1 mi
Hospital Naval de Cartagena 2.2 km / 1.4 mi
Bodeguita Dock 2.7 km / 1.7 mi
Parque de La Marina 2.8 km / 1.7 mi
Alcaldia (City Hall) Cartagena 3 km / 1.9 mi
Aduana Square 3.1 km / 1.9 mi
Caribbean Naval Museum 3.1 km / 1.9 mi
Los Pegasos Dock 3.1 km / 2 mi
Casa del Marques de Premio Real 3.2 km / 2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2020
  • Year of most recent renovation: 2020
  • Total number of rooms: 33
  • Number of floors (main building): 5
  • Single rooms: 5
  • Double rooms: 10
  • Junior suites: 5
  • Suites: 5
  • Triple rooms: 3
  • Accessible rooms: 5
  • hotel
  • American Express
Show 51 more facilities & services
  • Diners Club
  • MasterCard
  • Visa
  • Maestro
  • Visa Electrón
  • City centre
  • Nearest Bus / Metro Stop
  • Airport
  • Harbour
  • Beach
  • Entertainment Area
  • Wheelchair-accessible
  • Key Collection
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fi
  • Transfer serviceExtra charge
  • Airport ShuttleExtra charge
  • Room service
  • Laundry serviceExtra charge
  • LaunderetteExtra charge
  • Medical service
  • 24-hour security
  • Bellboy service
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safe
  • Lift access
  • TerraceExtra charge
  • Sun terrace
  • Dining area
  • Towels and bed linen
  • Bar
  • Restaurant
  • Non-smoking area
  • Banquet hall
  • Air conditioning in Restaurant
  • Breakfast room
  • Meeting room: 1
  • TV lounge
  • Solarium
  • MassageExtra charge
  • Breakfast
  • Breakfast buffet
  • Gluten-free meals
  • LGTBIQ friendly
  • Children get free accommodation, meals payable on the spot
  • Identification card at arrival
  • Non-smoking establishment
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room CLASSICRoom • CLASSICROO.AS

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel OZ Luxury

    Room CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE CLASSICTRIPLE • CLASSICTPL.AS

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel OZ Luxury

    TRIPLE CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSIC QUEEN BEDDOUBLE • CLASSIC QUEEN BEDDBL.AS-QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLASSIC QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel OZ Luxury

    DOUBLE CLASSIC QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLASSIC QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE CLASSICSINGLE • CLASSICSGL.AS

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel OZ Luxury

    SINGLE CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE CLASSICDOUBLE SINGLE USE • CLASSICDUS.AS

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel OZ Luxury

    DOUBLE SINGLE USE CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSICDOUBLE • CLASSICDBL.AS-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel OZ Luxury

    DOUBLE CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH VIEWSDOUBLE • WITH VIEWSDBL.WV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel OZ Luxury

    DOUBLE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel OZ Luxury

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel OZ Luxury

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room WITH VIEWSRoom • WITH VIEWSROO.WV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel OZ Luxury

    Room WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CAPACITY 2Double or Twin • CAPACITY 2DBT.C2

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel OZ Luxury

    Double or Twin CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.C2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSICDOUBLE • CLASSIC • 15 Bedrooms • 19 m²DBL.AS
    DOUBLE CLASSICPhoto unavailable7 photos

    Room overview

    Non-smoking room
    Room size
    19 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    15
    Room type
    DOUBLE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Radio
    • Wheelchair-accessible
    • TV
    • Individually adjustable air conditioning
    • Wi-fi
    • Alarm clock
    • Plug adaptor
    • Children share the bed with parents

    Facilities with extra charge

    • Cable TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel OZ Luxury

    DOUBLE CLASSIC

    Room photos

    7 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    19 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    15
    Room type
    DOUBLE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS

    Room amenities

    • Radio
    • Wheelchair-accessible
    • TV
    • Individually adjustable air conditioning
    • Wi-fi
    • Alarm clock
    • Plug adaptor
    • Children share the bed with parents

    Facilities with extra charge

    • Cable TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CLASSIC QUEEN BEDDouble or Twin • CLASSIC QUEEN BEDDBT.AS-QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CLASSIC QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel OZ Luxury

    Double or Twin CLASSIC QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CLASSIC QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.AS-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hotel OZ Luxury

9.2
Excellent
1,000 Reviews
Cleanliness
9.6 /10
Service
9.6 /10
Comfort
9.0 /10
Condition
9.4 /10
Amenities
9.0 /10
100 reviews shown
10/10
Exceptional
05 Aug 2026
Odyle
Great hotel
The staff were very nice even though their English were limited .
I would recommend
6/10
Pleasant
05 Aug 2026
Jesus Gilberto
.
10/10
Exceptional
30 Jul 2026
Yassel
I have stayed here multiple times and smooth would be the word to describe my experience there. Well located in safe area, ATM next door, 24 hr cafeteria across the street for after club quick snack.
10/10
Exceptional
29 Jul 2026
Carmen
Very good hotel!
10/10
Exceptional
24 Jul 2026
KIMBERLY
Did a solo trip and the hospitality was amazing! Breakfast was great!! The views on the rooftop was really nice!
10/10
Exceptional
15 Jul 2026
Rozette
My stay was amazing!
Friends
10/10
Exceptional
10 Jul 2026
Cynthia
Breakfast buffet every morning was amazing. All the staff were very nice and helpful. Would definitely recommend.
Family_with_children
8/10
Excellent
08 Jul 2026
David
Staff was good. No one at the 9th floor bar the 2 nights we went up there
Partner
10/10
Exceptional
30 Jun 2026
Estrella
Nos encantó hospedarnos aquí. El hotel es muy bonito, limpio y el personal siempre fue muy amable con nosotras. La ubicación es excelente, ya que todo nos quedaba cerca. El desayuno estuvo muy bueno y las habitaciones eran cómodas. Tuvimos una muy buena experiencia y sin duda volveríamos a quedarnos aquí. ¡Gracias por todo!
Family
8/10
Excellent
23 Jun 2026
Molissa Berth
I think this is a nice hotel to stay in, but I don’t think it’s a luxury hotel.
Friends
10/10
Exceptional
17 Jun 2026
Jeamiell
The people is the key, staff is amazing all of them, reception people, and breakfast people the best. Everything clean, service is out of this world
Partner
8/10
Excellent
09 Jun 2026
Jeremy
Overall the property was extremely nice. Very clean and the staff are amazing!! Restaurant was excellent and the breakfast buffet was very robust. The only compliant we have is that the water temp was barely Luke warm. Made taking hot showers difficult.
Family
2/10
Poor
04 Jun 2026
FREDDY GUSTAVO
Me dieron una habitación en el hotel Oz una habitación normal y mi reserva fue para el Oz Luxury que esta en la calle de atrás y yo ya tenia mis tours reservados para recogerme en la calle 5 y la habitación que me dieron estaba en la calle 3 no era lo que yo reserve
Family
10/10
Exceptional
31 May 2026
Jesus
Everything was perfect staff was great will be back
Friends
10/10
Exceptional
23 May 2026
Lorenc
Very friendly stuff ,and helpful
Friends
10/10
Exceptional
22 May 2026
Jorge
The personal was very polite, respectful, good breakfast.
Partner
10/10
Exceptional
17 May 2026
Jaima
I think it’s a nice, very modern hotel that is very clean, with friendly people and excellent service. I believe the breakfast was amazing, and my husband was talking about giving stars for it.
Excelente opcion este hotel, muy modern limpio y con un staff maravilloso.
Partner
10/10
Exceptional
16 May 2026
Bruce
Daily maid service was great. The breakfast buffet had a variety of foods and fruit.
Self
10/10
Exceptional
14 May 2026
Azikiwe
Everyone was so welcoming
Self
10/10
Exceptional
25 Apr 2026
Jose L
It a real nice place to stay the staff it excellent.
Partner
10/10
Exceptional
18 Apr 2026
Claude
Attentive staff, property in excellent condition, tons of restaurants in the immediate area, great breakfast buffet, good prices for the area, and I was able to check in early.
10/10
Exceptional
16 Apr 2026
Emmanuel
The breakfast was amazing and the staff are really nice !
Friends
10/10
Exceptional
16 Apr 2026
Bruce
Great hotel with friendly staff
Self
10/10
Exceptional
13 Apr 2026
Devon
Great hotel
Self
10/10
Exceptional
10 Apr 2026
Jane M.
Great breakfast! Staff was very friendly.
10/10
Exceptional
09 Apr 2026
Kendal
This is an amazing property to stay for vacation
Self
10/10
Exceptional
01 Apr 2026
Freddie
Yes
Friends
10/10
Exceptional
30 Mar 2026
Juan
Excelent staff
10/10
Exceptional
21 Mar 2026
Carlos Jose Ruiz
Good
10/10
Exceptional
01 Mar 2026
Martha
Great hotel. Staff were very polite.
They offer coffee, water and tea anytime. Excellent customer service!! Thanks 😊
Partner
10/10
Exceptional
10 Feb 2026
MARIANO
It was all very good
Leisure Family
8/10
Excellent
09 Feb 2026
Wilbert
The hotel was newly built. We were transferred to an upgraded room which was amazing. Their breakfast buffet was delightful and staff were all friendly and accommodating. We had a wonderful stay.
Leisure Partner
10/10
Exceptional
04 Feb 2026
Chaeyung
The location is convenient to get to the beach and has a small mall nearby. The staff were very professional and welcoming. The room was clean and quiet. We definitely enjoyed our stay.
Leisure Partner
10/10
Exceptional
04 Feb 2026
Courtney
Magnificent
2/10
Poor
03 Feb 2026
Kimaya
It is impossible to vacation in Cartegena and not get scammed and/or robbed. When we arrived they claimed they were upgrading us to their newer hotel. This was actually a bait and switch. The alleged newer, nicer hotel was a smaller building with less amenities and smaller rooms. The \"rooftop\" bar is just a balcony, no bar to be found. The views are awful. We had 3 rooms and all you could see from every window was the buildings next door and various construction equipment. The building must have also been so \"new\" that they hadn't established pest control because we were greeted by an enormous roach in our bathroom after one of our excursions. Speaking of excursions, DO NOT book with the people the hotel recommends. They even let them set up in the lobby. I specifically asked if they would pick us up and drop us off at the hotel when booking and they told me yes. The day of, they picked us up but dropped us off in the middle of nowhere. We had to walk pretty far just to find a taxi to take us back. Not to mention, on the excursion when we finally got to Cholon the tour guide who promised to protect us actually primed us and took our orders for the scammers. What they do is show you one price on the card machine and then add more after you've swiped your card. If you think you'll use cash instead keep it attached to your body, they steal EVERYTHING. And at Cholon they put you in the water with no option to sit on the actual beach.
Leisure Family
10/10
Exceptional
28 Jan 2026
Kado
Yes to all
Business_and_leisure Friends
10/10
Exceptional
27 Jan 2026
Bruce
Staff is amazing
Business_and_leisure Friends
10/10
Exceptional
25 Jan 2026
arthur
Amazing staff from a to z all that was advertised was true . When I come back I’m staying here again definitely
Self
10/10
Exceptional
24 Jan 2026
Marek
Room was very clean, staff was the best.
Leisure Partner
2/10
Poor
22 Jan 2026
Kevin
The hotel was ok however they sent me to an older hotel around the corner. The room was small and nothing worked will not be booking with them ever again
Leisure Self
10/10
Exceptional
18 Jan 2026
Lukas
Perfect
Self
6/10
Pleasant
14 Jan 2026
sandra
Not the ideal view
Changed room for upgrade but was so so
Leisure Family
10/10
Exceptional
04 Jan 2026
Jerry Adams
Great staff ever. From front to kitchen to housekeeping. Great location to food and beach. Fantastic experience due to its excellent staff and hospitality.
6/10
Pleasant
03 Jan 2026
Anthony
I got to the hotel and they moved me to a new hotel. Said it was a room upgrade but not a big fan of having to swap hotels with no prior notice. More importantly I don't have my room cleaned much cause I reuse my towels and am pretty eco friendly and clean already. So when I ask for my room clean when I leave and even tell them there is a tip on the bed for the cleaner I expect that my room is clean when I get back, which it was not. Once I got back and was irritated they were all hands on deck. Most likely just one person who nodded at me and either had no idea what I was saying (I don't speak Spanish well) or as soon as I left was like \"yea, whatever dude\". Either way between that and the room switch it went from 4 starts to 3.
Leisure Friends
10/10
Exceptional
13 Dec 2025
Elsy
OZ Hotel was great, very clean. Breakfast is delicious that staff very nice and friendly, thank you Jahir and Jose for your help. Love the Hotel I stayed for 5 days family vacation
10/10
Exceptional
12 Dec 2025
Nikhil
Clean room
Leisure Friends
10/10
Exceptional
06 Dec 2025
Émile
Staff are super
Leisure Self
2/10
Poor
03 Dec 2025
Esteban
Room was not avaliable when I arrived and I was redirected to a older OZ hotel and Room was small and toilet was not flushing properly also there wasn't any counter space or drawers to place clothes
Business_and_leisure Friends
10/10
Exceptional
02 Dec 2025
Julian
Everything was amazing. The service was great and everyone was very helpful. The only negative part is the long time at check in. However, they give you a drink while you wait.
Leisure Partner
10/10
Exceptional
27 Nov 2025
Sigfredo Andres Martinez
the staff was great
Leisure Partner
10/10
Exceptional
09 Nov 2025
Karla Patricia
The staff went above and beyond for the service. The room was very spacious ,extra clean and the bed was super comfy! We were upgraded for free upon arrival, given welcome cocktails and given a voucher for a free meal to be used at any point in our stay. The breakfast was included and we have no negative comments about it everything was very good and fresh. We really enjoyed our stay and would recommend! The location is also ideal to be able to go to all the touristy things.
Leisure Partner
2/10
Poor
05 Nov 2025
George
I didn't receive any of the V.i.p. offers
8/10
Excellent
03 Nov 2025
James
The staff was very attentive. The room was clean. The breakfast was delicious.
Leisure Self
8/10
Excellent
27 Oct 2025
Brendolyn Lucinda
Didn't like that their was employee that spoke english.
Leisure Self
10/10
Exceptional
24 Oct 2025
Amparo
Nice and clean
Friends_and_family Family
10/10
Exceptional
22 Oct 2025
Damian
Love it
Leisure Friends
10/10
Exceptional
18 Oct 2025
Walter
Excellent Hotel everyone is so friendly and helpful
Partner
10/10
Exceptional
16 Oct 2025
Bruce
Perfect as isual
Business_and_leisure Self
6/10
Pleasant
09 Oct 2025
Kareem
Nice and cozy but I didn’t have hot water for the three days I spent there..also they didn’t have any wash cloths the entire time I was down there. Unheard of
Leisure Self
10/10
Exceptional
30 Sep 2025
Diego
El staff del Hotel Oz Luxury fue excelente: siempre atentos, amables y dispuestos a ayudar en todo momento. Desde la recepción hasta el restaurante, el servicio fue impecable y nos hicieron sentir como en casa. ¡Definitivamente volvería por la calidad humana de su equipo!
Leisure Partner
10/10
Exceptional
30 Sep 2025
Terrence Wells
I would recommend as a luxury hotel to anyone who loves quality cleanliness, friendly staff, and stealler service, every time that I go to Columbia, Stay at this particular hotel i only want to stay at this hotel, keep up the good work Oz luxury
Leisure Self
10/10
Exceptional
29 Sep 2025
keila
El hotel es excelente, la atención excelente en general es un estupendo hotel para quedarse , queda cerca de los lugares turisticos, cerca de un centro comercial
10/10
Exceptional
24 Sep 2025
Joel
Everything
10/10
Exceptional
22 Sep 2025
Zinaida
Very nice
8/10
Excellent
22 Sep 2025
Jeliazko
Clean room. Staff has limited English even the receptionists. Breakfast area very crowded. Overall good experience but with small changes it could become excellent.
Leisure Family
10/10
Exceptional
22 Sep 2025
Rachael
The property was clean and conveniently located. The staff was friendly and the service was top notch. Highly recommend!
Leisure Partner
10/10
Exceptional
22 Sep 2025
Arturo
Great
Leisure Self
10/10
Exceptional
18 Sep 2025
Monica
Love this place, the staff really kind and lovely
Business_and_leisure Family
10/10
Exceptional
18 Sep 2025
Alvaro

Outstanding!!

The food and the service were amazing. It's my second time coming to this hotel.
Friends_and_family Friends
6/10
Pleasant
17 Sep 2025
Anissa
Drains have a horrible smell, for some reason the housekeepers left the drains open leaving our room with a foul odor. Staff was annoyed at us because our key did not work for our room. Also only one key was given to us for one room which is not standard practice.
Leisure Friends
10/10
Exceptional
16 Sep 2025
Cedric
The view was amazing. The staff was very attentive and helpful from the front desk to the ladies that cleaned the rooms. I will be back. All you ladies thank you OZ
Leisure Family
10/10
Exceptional
15 Sep 2025
Cedric
I love the staff super nice extremelly clean and felt very safe at this hotel
Leisure Family
10/10
Exceptional
07 Sep 2025
Comfort
Where do I begin, the Oz Hotel was amazing located in Bocagrande! The staff made me feel at home and safe with great energy and awesome recommendations for the area. I arrived earlier before my check in time and they accommodated me by preparing my room as early as they could. My boyfriend and I recalled enjoyed our stay and the breakfast. I recommend checking out the vendors offering beach clubs and also heading over to the beach. My room was very clean and the environment was safe especially for our first time traveling to Colombia. It’s 10-15 mins away from the walled city but taxis are available we were crazy enough to walk the be afternoon. Highly recommend this hotel and can’t wait to visit again! I would give the staff an A+*.
Leisure Partner
10/10
Exceptional
06 Sep 2025
Sean
.
Leisure Self
10/10
Exceptional
05 Sep 2025
Richard
Rooms were amazing great design and great architectural design of space
Leisure
10/10
Exceptional
31 Aug 2025
Jorge
Exclenete servicio de parte del staff
Leisure Family
10/10
Exceptional
26 Aug 2025
Quentin

Beautiful place

I love everything my only complaint is that you all know Americans are coming and you don't put the bilingual staff at the desk.
Partner
10/10
Exceptional
23 Aug 2025
Ruth
.
10/10
Exceptional
23 Aug 2025
Ian
We were upgraded to the newer sister hotel around the corner for free . The service , breakfast and cleanliness were what made this stay a five star experience for my partner and I . I would recommend this hotel to everyone looking for a great stay in Cartagena .
Leisure Partner
10/10
Exceptional
22 Aug 2025
Shannon
The staff was great! Davies was awesome. Breakfast was great. All around good experience.
Leisure Friends
6/10
Pleasant
19 Aug 2025
Marilyn
Everyone on the staff was friendly and professional, especially my housekeeper. It is within walking distance of several restaurants, shops, and the beach. I felt safe walking around at night alone. The rooms are spacious, and the bed was comfortable. However, they need at least 2 more elevators. There was always a wait and a line for the elevators. They had room service, but didn't have what I wanted off the menu when I tried using it. The power and water went out every night I was there. It would come back on within a few minutes. The toilet would run constantly, and it could be loud at times. Fortunately, I showered the night before because the water was off when I went to my room to finish packing after breakfast. I would stay there again for a short trip because of the staff, food, and location. I would not stay longer than 3 nights unless they fix the power and water issues. I was there 6 nights.
Business_and_leisure Self
10/10
Exceptional
17 Aug 2025
Johanna
Food was good & staff was so friendly
Leisure Family
10/10
Exceptional
11 Aug 2025
Joshua
Staff was great! Best service I have seen in a really long time.
10/10
Exceptional
10 Aug 2025
Kevin

Very nice hotel

This was a very nice hotel and fairly new. I will book again the next time I am in Cartagena
Friends_and_family Family
10/10
Exceptional
09 Aug 2025
Azikiwe
I will continue to stay here because the staff is wonderful. The food is delicious and the proximity to the beach is perfect. Kelwin always make sure that I am well taken care of. He is one of the staff members.
Leisure Friends
10/10
Exceptional
05 Aug 2025
Amy
We booked at Hotel Oz Luxury but we were told we got a free upgrade at their other hotel. It was around the corner and it was still nice. The area was nice, staff were great, bed was comfortable, shower had good water pressure, it doesn’t get hot but with the humidity felt great. Area was safe we walked around the whole surrounding area. Uber was easy to get and very affordable! Definitely going to come back and will stay at the Oz hotel.
Leisure Partner
10/10
Exceptional
04 Aug 2025
ANDRES R
Excelente Servicio
10/10
Exceptional
01 Aug 2025
vladimir
Very nice!
Business_and_leisure Family
10/10
Exceptional
11 Jul 2025
Duane
It was safe and clean
Leisure Friends
8/10
Excellent
10 Jul 2025
Alundis
I had a really good experience at the Oz Hotel. When I arrived I was redirected to their second property which was misunderstood. They stay was very pleasant and Luis was a spectacular help during my stay. The only downside to the secondary property the building is enclosed by two walls on both sides of the hotel so there is not much sunlight you will receive due to this. Breakfast buffet was nice and a variety each day and the staff is super super friendly. I am going to stay here again when I return. It presents resort service and the only item they are missing is direct access to a beach. Me sure to ask to meet Luis when you are there he is superb!
Leisure Self
10/10
Exceptional
09 Jul 2025
Angel
This hotel offer a nice experience, the staff is always welcome to assist you without hesitation, offering you a very happy stay starting with breakfast
Leisure Family
10/10
Exceptional
09 Jul 2025
Rene
Great place to stay!!! Service and staff are excellent. A wonderful experience!!! Definitely will return.
Leisure Family
10/10
Exceptional
08 Jul 2025
Ada
Excellent staff. Exceptionally attentive. Rooms are clean, beds are comfy, breakfast staff will go above and beyond to fulfill any request within their availability. Reception staff and bellboys very polite. Hotel is well located. We will definitely return. Overall, a fantastic experience at the Oz Hotel.
Leisure Family
10/10
Exceptional
07 Jul 2025
Thomas
The Property was very clean & the Staff were the BEST! They were friendly, professional & knowledgeable. The Breakfast that was inlcuded was great & nutritional.
OZ Hotel is the BEST!!! Thank you OZ Staff!
Leisure Friends
10/10
Exceptional
07 Jul 2025
Megan Elizabeth
Amazing staff and great hotel close to the beach.
Leisure Family
6/10
Pleasant
06 Jul 2025
Roman
Staff is friendly
Food could be better
Leisure
10/10
Exceptional
28 Jun 2025
Carolina
Me gustó mucho este hotel, lo recomiendo.
Business_and_leisure Friends
8/10
Excellent
28 Jun 2025
Stephanie Bodon
Todo muy bueno, atentos y serviciales.
Lo único fue que se escuchaba todo en el cuarto, desde puertazos, los que hablaban en el pasillo y limpiaban en el pasillo.
Friends
10/10
Exceptional
25 Jun 2025
Don
Great location, clean rooms, and friendly staff
Leisure Self
10/10
Exceptional
20 Jun 2025
Arturo
Staff was great but not intrusive
Leisure Self

Location & surroundings

Hotel OZ Luxury
Calle 5 #2 14, Cartagena, Colombia

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Hotel OZ Luxury

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