Hotel Caribe by Faranda Grand Radisson Individuals

Colombia , Cartagena
CARTAGENA, Carrera 1a No 2-87
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100 reviews shown

10/10

Exceptional

11 Mar 2026

Kyle Steven

This is a fantastic hotel all around. The food was wonderful, the pools are great, the location is prefer with the beach and lots of great restaurants close by. We really enjoyed our stay at Hotel Caribe.

Family_with_children

10/10

Exceptional

10 Mar 2026

Craig

We had a view of the bay, but that didn’t matter because we were never in our room

Partner

8/10

Excellent

05 Mar 2026

Maria Ernestina

Yes

Friends_and_family Family

10/10

Exceptional

28 Feb 2026

VANESSA MONTES

Excellent service I give 11/10 I loved it peaceful, clean, people very helpful.. I love zoo view !!

Partner

10/10

Exceptional

26 Feb 2026

MERLY ESTHER GARCIA

Extremely thankful for all the staff at this hotel, always helpful, courteous. The hotel is beautiful, clean , well located. Good breakfast..loved it!
I will recommend this hotel to everyone.

Self

10/10

Exceptional

23 Feb 2026

Maria Elena

Excellent stay!! Hotel is beautiful and clean and staff is friendly. Thank you for making our trip a great one !! It is great for those traveling with families. They have rooms that have a king bed and 3 single twin beds for larger families . Breakfast is excellent with many options even for picky ones likes me ! Pool is larger than most other hotel pools. Beach is right across street and nice that there is private section on beach for hotel guests. Exotic animals on hotel property a bonus ! Would definitely recommend this hotel to anyone coming to vacation in Cartagena.

Family_with_children

8/10

Excellent

21 Feb 2026

Esther

The grounds are beautiful! The pool, jacuzzi, gym/sauna/steam room was amazing

Check-in was long however lady was pleasant

Rooms are old and need updating. Some days we had 2 towels, no towels, correct amount of towels (2 bath, 1 on the floor, 1 hand towel). 1 day we had a warm shower others days it was cold or lukewarm.

Hard to get a cup of coffee in the morning. No self service available. Once we asked for coffee and got 2 empty cups.

Partner

10/10

Exceptional

19 Feb 2026

Lance Real Estate

Well located

Self

10/10

Exceptional

17 Feb 2026

Kareem Lamar

Everything about the location and people are amazing. Our go to get away!

Leisure Family

8/10

Excellent

17 Feb 2026

Rouzbeh

The hotel is very well located . Access to beach very easy. Very nice pool and garden area. Very professional and polite staffs.
But the hotel needs a drastically renovation of rooms in particular windows. Despite located at sixth floor, my room was very noisy due to bad quality of windows. I managed to change three times my room to reach a clean one at the end. The process of finding a convenient room took two hours. This is too long at the end of an international flight! By the way , the photo of the hotel is irrelevant. The hotel has three different buildings, one of them ( iconic one) is shown for the presentation of the hotel. The two others are modern buildings with very bad maintained facades. I was really disappointed when I realized my room is outside the iconic building.

Family

6/10

Pleasant

16 Feb 2026

Serge

The pictures of hotel give a grand impression
The pool and surrounding grounds area was pretty
But older hotel, shows in rooms, windows greatly affected by ocean humidity.
Service at pool restaurant was extremely slow and not friendly

Friends_and_family Friends

10/10

Exceptional

14 Feb 2026

CHRIS

Outstanding stay, lookout for the Crows, they will literally eat your breakfast!

10/10

Exceptional

13 Feb 2026

Elena

Pretty dated hotel. GREAT location, amazing property, very clean. Great breakfast, with good amount of tropical fruits, fresh juices. Great service. beach with chars and umbrellas. Will stay again

Leisure Family

10/10

Exceptional

09 Feb 2026

SENAIT

The staff was absolutely fantastic ! They were very helpful and accommodating.

Leisure Partner

4/10

Poor

04 Feb 2026

George

Expensive and amenities are outdated.

Partner

10/10

Exceptional

31 Jan 2026

Juan Manuel

Everything was fine excellent

Business_and_leisure Partner

10/10

Exceptional

24 Jan 2026

Ivan

Excellent place to stay

Self

10/10

Exceptional

18 Jan 2026

Henry and Luz

the entire experience was excellent

Partner

8/10

Excellent

14 Jan 2026

Mehdi

Room was big and spacious I had booked an ocean view room but window was very much dirty overall it was good

Leisure Family

4/10

Poor

10 Jan 2026

Hugo Armando

Not really good customer service

Leisure Partner

10/10

Exceptional

08 Jan 2026

Tania

Overall a great experience. Staff is helpful and kind.

Leisure Family

6/10

Pleasant

31 Dec 2025

Erling

Overall, this hotel has several genuinely strong features, but also some clear gaps that materially impacted the stay.

What worked well:
The location is excellent, and the gym and pool areas are very good and well positioned as key strengths. I also want to recognize that some members of the staff were professional, helpful, and delivered a great experience.

Where improvement is needed:
The room was clearly in need of an upgrade. In particular, sound isolation should be improved significantly, and the ventilation needs to be strengthened to properly remove moisture. These are basic comfort and quality expectations that were not met.

Breakfast was below expectations, and the service in the bar area and at reception did not align with the standard I would anticipate for this property.

Summary:
With upgrades to the rooms and a more consistent service level in breakfast, bar, and reception, this could be a much stronger offering. As it stands, I would rate this as a 4-star hotel based on my experience.

Partner

6/10

Pleasant

30 Dec 2025

Laura

The breakfast was very limited: lots of pork and fried items. The beach access was horrible: it was a public beach with vendors everywhere, water too rough to swim, and not even pretty. To see a nice beach, you have to oay $100/pp to take a 45 minute boat ride to an island nearby. I found this deceiving. Also, a family room with 5 guests needs 5 towels, shampoos, waters, etc. Every day we would get less, or even none. Last, a second trash can is needed in the room. The tiny one by toilet isn't sufficient. Water from shower floods the bathroom floor.

Friends_and_family Family

10/10

Exceptional

22 Dec 2025

Chantal

We come each year. This year we appreciated the new gym and pool. We thought the breakfasts were better this year with some new vegetables and always a meat option. However, internet seemed much slower this year.

Business_and_leisure Partner

10/10

Exceptional

21 Dec 2025

Jack

The hotel grounds are absolutely gorgeous with a massive swimming pool (along with kids pool and multiple spas). Staff were very friendly and helpful. Breakfast is amazing. We absolutely loved our stay here and the kids didnt want to leave. A few minor issues with the room, bit they were fixed immediately by the feiendly and efficiebt staff.

Leisure Family_with_children

8/10

Excellent

21 Dec 2025

Andrzej

Lodging at Hotel Caribe in the Bocagrande neighborhood of Cartagena de Indias, Colombia.

Leisure Partner

8/10

Excellent

11 Dec 2025

Leonardo

The room was clean and organized. Staff was friendly and responsive. The food was on point, tasty.

Leisure Friends

10/10

Exceptional

09 Dec 2025

Briana

The food was delicious. The property and rooms were very clean. Staff were very attentive and helpful. I would definitely stay here again. Shoutouts to Ricky he was very helpful and had patience.

Leisure Friends

8/10

Excellent

09 Dec 2025

Juan Manuel

The reason for was clean and the pleasant but a couple of things were off. The toilet seat wasn’t properly fastened, and there was no hot water in the first shower I took. The staff was great and so was the hotel grounds, from the pool to the gardens.

Leisure Self

6/10

Pleasant

07 Dec 2025

Anthony

It wasn't the original room i booked. No hand towels in the bathroom. And the mini bar had food taken from it that wasn't from my stay.

Leisure Friends

10/10

Exceptional

05 Dec 2025

Kathrin Anna

Everything perfect! Wonderful location and gardens with very friendly and helpful staff and super clean!! 100% recomendable! Had some very pleasant holidays! Thank you!

Leisure Self

6/10

Pleasant

04 Dec 2025

Ivonne Molina

Pros: Great hotel and setting! Enjoyed the spacious, clean rooms and the surrounding wild animals and exotic birds—a truly unique experience.
Cons: Service is extremely slow everywhere (restaurant, bar, pool, check-in). Food was okay. Warning: Do NOT rely on the \"Welcome Drink\" voucher. Despite what the voucher says, staff claimed it was only for a specific premade drink and refused to honor it for simple non-alcoholic beverages like a coke for my son. Despite asking for the supervisor nobody came and the bartender just shrugged when we asked. Always ask for prices and confirm services BEFORE ordering. (Note: you Pay a third party for beach chairs closer to the water which is something we didn’t know)

Leisure Family_with_children

8/10

Excellent

01 Dec 2025

Luis

The staff was great. Staff was always friendly and courteous.

6/10

Pleasant

29 Nov 2025

Ismael

GOOD CONDITION BUT REFRIGERATOR NO WORK AND LEAKING IN THE SHOWER

Leisure Family_with_children

8/10

Excellent

26 Nov 2025

Jean Jacques

Service was good. Liked the breakfast buffet. Staff was friendly.

Leisure Partner

10/10

Exceptional

23 Nov 2025

sheldon

It was great

Leisure Friends

10/10

Exceptional

17 Nov 2025

jimmie

The Caribe Hotel is one of my favorite hotels to stay in. The staff is so gracious, nice and accommodating. The hotel has a nostalgia that's unmatched. The hotel grounds are well kept and provide many amenities. The breakfast buffet is always delicious. I highly recommend the Caribe Hotel.

Leisure Family

6/10

Pleasant

12 Nov 2025

Alexandra

The hotel staff was very nice and accommodating.

Business Self

6/10

Pleasant

02 Nov 2025

Dorothy

Gardens were beautiful, the hotel is a very old building and could use some much needed upgrades and renovation. Can't say that the rooms were clean, had to use a towel in the bottom of the tub to sit in it. Some of the front desk employees were amazing and very helpful. Even though the hotel did not fulfill our changed thru Expedia reservation and we had to check out a day earlier before our flight was due to leave, management refused to budge (policies). But it was written in a paper trail per Expedia. ( system upgrades were in progress). That was very frustrating to have to find another place to stay for our last night, so I can't understand how this could be a gold choice award hotel.
The breakfast was okay, fresh fruit, sweeat breads and had omelet options, which you had to either stand in the heat to order cause the waiters were not very willing to do so. I gound the pool staff, other employees quite unpleasant unless you spoke spanish. Then they made an attempt to be nice. The little old porter guy was a treasure. All in all, I would say I wouldn't recommend the property to other Americans, or Caucasians cause there definitely was a difference in the way that employees treated you. And there are so many other trully great hotels to stay at, that you dont have to be subjected to this kinda nonsense.

Leisure Family

10/10

Exceptional

01 Nov 2025

osvaldo

Just the checking process is to slow

Business Self

10/10

Exceptional

29 Oct 2025

Dayka

Staff was wonderful. We chose a room with ocean view. The room was large and the bed was comfortable.
The breakfast buffet was delicious.
The hotel has so many restaurants near by and just steps away from the public beach.
Highly recommend 👌

Partner

10/10

Exceptional

29 Oct 2025

Eugenio R

Great spa service

8/10

Excellent

26 Oct 2025

Christine

The hotel is beautiful and the staff are very kind and accommodating. Their restaurant service and facilities were great, but the food itself was ok. The beach has a ton of vendors that are walking around trying to sell things to tourists. It doesn’t exactly make for a peaceful beach experience, but there is great access just across the street.

Leisure Friends

10/10

Exceptional

26 Oct 2025

Teresita

Amazing day at spa she was really good and thorough. Food is also good.

Self

10/10

Exceptional

25 Oct 2025

José Efraín

It was amazing

Business_and_leisure Friends

8/10

Excellent

25 Oct 2025

Edwin

6/10

Pleasant

18 Oct 2025

OMAR

10/10

Exceptional

15 Oct 2025

Margie

The room was spacious and extra clean. The staff is super friendly. Breakfast, which was included, was amazing. The property itself is gorgeous. Plenty of pools and outdoor space so you never feel over crowed. Overall i would stay again in a heartbeat.

Leisure Friends

8/10

Excellent

09 Oct 2025

James McKinley Wade,

This hotel is conveniently located for shopping, dining, etc.. We were able to complete our check-in process when we arrived but was unable to get our room which wasn’t a problem initially so we went out to explore the town, sites, etc.. After checking back after several hours, our room still wasn’t ready and was given many different excuses as to why. Upon my request, I spoke with Francisco who was the Manager and he quickly resolved the matter in which we were provided a different room and provided with additional services for the inconvenience. Though the experience did not start off particularly the way that we expected, the overall experience was good and we would use this hotel in the future when visiting.

Leisure Family

10/10

Exceptional

09 Oct 2025

Naymette

Nos entregaron tarde la habitación. Todo lo demás excelente.

10/10

Exceptional

07 Oct 2025

LUIS

Perfect place for a family meeting.

Leisure Family_with_children

10/10

Exceptional

06 Oct 2025

Brenda

Paid so much for “ocean view” only to have a huge tree blocking the view.

Leisure Family

10/10

Exceptional

05 Oct 2025

Anushka

The food was delicious. The staff were friendly and kind. Love this hotel, the beach was right across the street and walking distance from many restaurants and shopping stores.

Leisure Partner

10/10

Exceptional

25 Sep 2025

Nicole Erazo

My room overlooked the beached but not as much.

Leisure Family

10/10

Exceptional

22 Sep 2025

Gustavo Adolfo

The property was impeccable. Even though they have wild life living on the property they take extra care to ensure that it is clean The pool area was spectacular. Breakfast buffet was amazing, all the food was great. Really enjoyed our stay in this hotel. The rooms were clean and spacious, the beds were comfortable. We had an amazing time.

Leisure Partner

10/10

Exceptional

17 Sep 2025

Enrique

Excellent location, great staff great food great service great facility everything‘s a walking distance or a short trip 15 to 20 minutes.

Leisure Partner

10/10

Exceptional

17 Sep 2025

Lorena

Clean Room, staff, beach View.

Pet

10/10

Exceptional

01 Sep 2025

jose

very nice

Leisure Family

10/10

Exceptional

28 Aug 2025

Pedro Jose

My stay at Hotel Caribe by Faranda Grand was nothing short of exceptional! From the moment I arrived, I was warmly welcomed and felt truly taken care of.

The property itself is stunning, great amenities, and a location that’s perfect- just a short walk to nearby stores and attractions.
What really made my experience outstanding, however, was the service. Every staff member went above and beyond, but I want to especially recognize Alexy Ruiz one of the managers. His professionalism, attentiveness, and genuine care made all the difference in my stay. He was always ready to assist with a smile, making me feel like a valued guest rather than just a visitor.

The food was delicious, the pool was a favorite for our family, and the entire atmosphere was relaxing and welcoming. I cannot thank the team enough for making my stay so memorable.
I highly recommend Hotel Caribe by Faranda Grand for anyone looking for a perfect mix of comfort, service, and hospitality. I will definitely be returning!

Leisure Family

8/10

Excellent

24 Aug 2025

CLAUDIA REGINA DE LA GARZA

The majority of the breakfast buffet provided is límited and the majority of the offered dishes have too many calories and meals that turn into sugar. It is not so varied and 60 year old people and older are not so considered.
It is clear that they do not have a nutricionist.
Specifically some of the waitresses have not such a nice attitude at the breakfast restaurant.
On the other hand, the people at the front desk are really nice as well as bellboys and the cleaning staff.

Leisure Partner

6/10

Pleasant

19 Aug 2025

sharon

Was very mediocre
Gym was disappointing broken machines and old equipment in an airless room
They have another gym that is good but just got weights but not always open
Service was not great
Beach dirty and not appealing
Would not go back

10/10

Exceptional

16 Aug 2025

Chet

Its a wonderful classic colonel property. Its very old and the elevator is very charming. The grounds are wonderful and the pools are well maintained and served very well by the staff. The room we stayed in was very small. But the bed was spectacular as were the pillows and linens
For the price I'd recommend a stay at the Hotel Caribe

Leisure Partner

10/10

Exceptional

14 Aug 2025

Michael

Great spot! Amazing staff, very clean, excellent pools

Friends_and_family Family

10/10

Exceptional

10 Aug 2025

Penelope

The staff were very nice and attentive. I would recommend this hotel to anyone in the area.

10/10

Exceptional

10 Aug 2025

Pablo

Good food and service, kind of pricey....
Excellent Swimming area.

Leisure

10/10

Exceptional

02 Aug 2025

Pamela

I come every year, great nature, services, clean Amazing buffet menu I love everything

10/10

Exceptional

02 Aug 2025

Maria

Leisure Partner

10/10

Exceptional

01 Aug 2025

Gerardo

just need a better internet connection, the rest perfect!

Leisure Partner

2/10

Poor

01 Aug 2025

Andres

I paid for two rooms, when we arrived one of the rooms didn't have a towel, the other room's bathroom was completely dirty, the bathtub was dirty, we also left a bag of things I had bought and when I returned to my room after the walk I found it open and with fewer things.

Friends_and_family Friends

10/10

Exceptional

29 Jul 2025

Maria Alejandra

Very nice place.

Leisure Family

10/10

Exceptional

21 Jul 2025

Heinz

My second stay was even better. Additional pool and jacuzzi were added. Main Olympic pool is outstanding. Beautifully maintained spacious gardens. Professional and friendly service throughout the property.

Leisure Partner

10/10

Exceptional

21 Jul 2025

Guadalupe

I love everything

Business_and_leisure

10/10

Exceptional

19 Jul 2025

Jordan

Staff was very friendly and attentive. Room was very clean and the property is well located with proximity to the walled city. Beautiful pool, and right across from the beach with a private beach area

Leisure Family

10/10

Exceptional

17 Jul 2025

Javier

Location was good. Clean hotel, friendly staff. Great pools. Animals on site make it adorable.

Leisure Family_with_children

10/10

Exceptional

17 Jul 2025

Maria

Beautiful hotel perfect for families. We loved how nice and friendly all the staff were and the common areas, Gardens, restaurants and pools nice and clean. However the room we stood was a little outdated and the bath tub in the bathroom was very high making it very difficult for kids and dangerous to go in and out. Overall we enjoyed our stay!

Leisure Family_with_children

8/10

Excellent

16 Jul 2025

Erika

I traveled with family and kids and they loved the different pools. The staff do need to be more charismatic and friendly. The hotel is located in a very convenient spot near stores and transportation.

Leisure Family_with_children

10/10

Exceptional

15 Jul 2025

John

Not a traditio

10/10

Exceptional

14 Jul 2025

Guillermo

Excelente servicio, Se siente el calor humano desd el Sr del ascensor , el servicio en el restaurante , la comida exquisita muy con mucha tradición expectativas superadas , yo regreso ahí

Leisure Family

10/10

Exceptional

14 Jul 2025

Verified traveler

A great place

This is a great place for a stay in Cartagena. The service is incredible. The rates are reasonable. Access to the beach is easy with a safe and private area before reaching the actual beach, making it very stress free. The food was great and food/drink prices were reasonable. Access to the rest of Cartagena was simple as well.

Friends_and_family Family

4/10

Poor

14 Jul 2025

Juan

Over priced. Check in is painfully slow if you are a foreigner. Really misrepresenting amenities and hotel rooms. Was told they had connecting rooms at reservation confirmation on my 2 double rooms only to find out only single bed rooms connect, not ideal for large families. Common areas not kept up. Drink spilled in font of room not cleaned for 2 days. They claim “airport transportation” but what they mean is that they will hail a cab for you. Needed 3 tiny local cabs to get to airport.

Leisure Family_with_children

10/10

Exceptional

14 Jul 2025

Sandra

Todos y cada una de las personas que trabajan en el hotel son muy amables, cálidas y serviciales. El hotel muy lindo, limpio, es una joya arquitectónica que hace honor a la historia de Cartagena.

Leisure Family

10/10

Exceptional

13 Jul 2025

Guillermo

Excelente servicio, las personas muy amables el hotel hermoso muy muy tradicional

10/10

Exceptional

07 Jul 2025

Carlos

Lovely stay

Leisure Family

6/10

Pleasant

05 Jul 2025

Ximena C

They make me wait for a long time my roomwas not ready

Leisure Family

6/10

Pleasant

05 Jul 2025

Edward

Hotel is immaculate. However, hotel needs some modern amenities and better pool service to stay a 4 star hotel. I was not impressed with the pool and bar staff. The adults only pool was overrun with kids and babies. The staff just hangs out and does not go around taking a drink orders. When you go yo the pool bar, it takes them 10 minures to get you a coke with no customers there. It seems they get annoyed. Checkout was slow too. They radio housekeeping to make sure you didnt take out something from the mini bar. Really?. This hotel is 3.5 stars or 4....

Leisure Self

4/10

Poor

29 Jun 2025

Eric

This room had mosquitoes dark dirty air air-conditioning leaked on your head when brushing teeth and shower flooded the bathroom floor was not pitched so just flooding with the air conditioning. System doesn’t work. You can’t regulate at all. You never know what you’re gonna get here. The area is really Cold. This particular building is one of the oldest in the area. Hasn’t been very well maintained the Chinese on it now and that Radison operate so I don’t think anybody cares too much about the condition.

Friends_and_family Family

6/10

Pleasant

26 Jun 2025

Olawoyin

Wouldn’t really call this hotel 5 star. The rooms could do with a refurb

Leisure

10/10

Exceptional

24 Jun 2025

Sandra

We loved our time there. The food and service were fantastic.

Leisure Partner

10/10

Exceptional

23 Jun 2025

Alexandre

Great place, amazing pool! Best location

Leisure

6/10

Pleasant

16 Jun 2025

Maria Magana

The rooms are very out dated they need an upgrade for the amount they charge per stay. I loved the animals you get to see and the staff was very nice. The rooms are very clean and stocked with everything you need. The restaurants inside the hotel are soo good. Their sushi and pizza the best thing in Boca grande. This hotel i believe is mainly for family and kids. The peacocks are beautiful but they don’t let you sleep hahah they are up really early about 4 am. If you don’t mind that then you’re good. I would def return once the rooms are upgraded.

Leisure Partner

10/10

Exceptional

10 Jun 2025

Jhon

Property is beautiful!!

Leisure Family

8/10

Excellent

03 Jun 2025

Alexandra

😹

8/10

Excellent

29 May 2025

Juan sebastian

Excelente

Leisure Family

10/10

Exceptional

28 May 2025

Patricia

I've been coming here for over 20 years. Many good new changes! New pools, Jacuzzis, new bars. The breakfast buffet is the best by far! My only complaint is that there were no hooks or towel rods anywhere. But i love this place. Will keep coming back.

Leisure Family

10/10

Exceptional

26 May 2025

Dinorah

We love the natural beauty of the place. It’s very well kept and the wild life is definitely a plus. The food is always good and the servers go beyond their duty to please their guests. Rooms are immaculate. We have stayed here few times over the years and the hotel has made many improvements that make it even lovelier. Will definitely come back!

10/10

Exceptional

22 May 2025

Leslie

Beautiful property with fantastic amenices and the best staff ever.

Leisure Family

10/10

Exceptional

09 May 2025

Catalina

This is an oasis, food is amazing, serving is beyond expectations, it’s beautiful and the ocean view is so beautiful.

Business_and_leisure Partner

8/10

Excellent

04 May 2025

alejandra

Better service

They didn’t have a working elevator and actually one day my dad fell down from the stairs, was not anything bad but we were very worried because he was limping the whole day. The staff was very nice, the breakfast is amazing, the whole hotel is very pretty.

Friends_and_family Family

10/10

Exceptional

26 Apr 2025

Martha

I like the customer service but food a little too expensive

Leisure Family

10/10

Exceptional

21 Apr 2025

Liza

Staff