Regatta Cartagena

Colombia , Cartagena
CARTAGENA, Carrera 1 No. 5-82
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100 reviews shown

4/10

Poor

10 Mar 2026

Pierre

The windows are not clean another to enjoy the view. Toilet seat is broken, toilet paper holder unscrewed. Shower soap gel is screwed by the sink dispenser, while the hand wash soap dish is in the shower. My floor was wet due to an AC leak from next door apartment. Same breakfast for 3 days. I have to pay extra money to go eat next door at the Intercontinental Hotel. I’m sorry..

Business

6/10

Pleasant

08 Mar 2026

Donnan

What is displayed on the website is not the accurate depiction of the water, however still nice to wake up with a view of the ocean. No shuttle to pick up from the airport. Small bathroom but room is big. A little update within the room would make this place great !

10/10

Exceptional

24 Feb 2026

Benjamin

Good breakfast buffet and great location.

Partner

10/10

Exceptional

21 Feb 2026

Juan

Yes, everything was perfect. Thanks.

8/10

Excellent

18 Feb 2026

Fernando

Good

Partner

2/10

Poor

10 Feb 2026

Angela

Rain came in the windows and water all over the place. Wind howles through the windows. Breakfast included was not good. No cushuons on the pool chairs. Beach in front under construction. Had to pay for beach loungers at beach next door

6/10

Pleasant

07 Feb 2026

Janice

I had issues with the toilet leaking and rainwater coming through my windows onto the floor. Otherwise it was a spacious room, modern and comfortable.

Friends_and_family Family

10/10

Exceptional

10 Jan 2026

Luz

Excelente servicio. Personal muy amable. Instalaciones muy comodas. 10/10.

2/10

Poor

07 Jan 2026

Aline

* Localização boa
* Café muito simples e pouquíssimas opções
* Somente 2 elevadores muito pequeno, sempre filas pra subir e muita demora pra descer,
* Pagamos mais caro para apartamento vista para o mar (exatamente esse da foto), o vidro e todo sujo e embaçado, impede a visibidade do lado de fora.
* Banheiro muito pequeno

4/10

Poor

04 Jan 2026

Nancy

The room was a lot more dated than what the pictures depicted. The hotel is very old. The AC was very weak. No hot water. The bed was extremely h

6/10

Pleasant

28 Dec 2025

Sanjoy

Everything can be improved - room amenities, hospitality, communication with staff and food

4/10

Poor

16 Dec 2025

Adolfo

Although the staff was friendly and allowed us to check in early, we didn’t enjoy our stay. After arriving, we wanted to take a nap. This was impossible because the bed was hard as a rock, and the entire hotel was filled with kids of all ages. It seems there was a soccer tournament in town because they all had soccer jerseys on. They were everywhere and they constantly made noise. We were on the 5th floor and the way the hotel is setup where the room’s are located causes an echo effect, so the noise was even more apparent, it was as if the kids were right outside our door. Our room didn’t have a do not disturb sign, which I usually use every time I stay at a hotel for a short period of time. This sign would’ve come in handy especially because housekeeping threw away my dirty underwear and socks. My guess is they probably thought it was trash since they were in a plastic bag. I always put my dirty laundry in a plastic bag and keep it in the hotel room so it doesn’t stench my clean clothes. I’ve never had housekeeping get rid of it until now. I’ll mention it again, the bed was hard as a rock. To the point where I woke up kind of sore in the mornings. We noticed that for some reason housekeeping changed our bed the last day we were there. They removed the king size bed and replaced it by putting two beds together. We noticed because there was an indentation in the middle of the bed during our last night. I won’t be staying at this hotel again.

Leisure Partner

2/10

Poor

04 Dec 2025

Maria

This is 100% the worst experience I’ve ever had with a hotel. They held me captive against my will. I chose not to check in after seeing that they were giving me the run around with the hotel rooms. Not even one of the rooms looked anything like Expedias photos. They said thats Expedias fault for advertising that picture. I argued that Expedia doesn’t have time to be falsely advertising when they have millions of hotels to focus on. Nothing worked in the rooms, the lights in the primary bedroom didn’t work, the lock box didn’t work. The smell of mildew was beyond what my lungs could handle. I immediately went into an asthma attack. The hotel manager sent an employee to stop me and told their security to lock in my driver from leaving until I paid the $200 for one night. I was in the room for a total of 1-2 minutes and said if you can’t get rid of that smell and fix every issue that I need for a safe stay then I’m leaving!
This wasn’t American soil. This was in South America! I would never advise anyone to visit this nightmare hotel again! I went straight to the Hilton where they had compassion and kindness. Clean rooms and employees that do care about you and your wellbeing.

Business_and_leisure Self

10/10

Exceptional

01 Dec 2025

Robert

All good

10/10

Exceptional

29 Nov 2025

Petri

6/10

Pleasant

29 Nov 2025

VANESSA

Tienen un aliado para los tours que se llama DISCOVERY y literalmente estafan a los turistas porque cobran cosas que son gratuitas dentro de los tours que ofrecen. Adicionalmente la calidad de los proveedores del tour es muy baja, desde carros que dejan de funcionar devolviéndonos en taxis locales (lo que no es seguro porque armas son tomados en la calle) hasta comida que no está bien tratada afectando la salud de los turistas. El proveedor está ubicado dentro del hotel y los funcionarios del hotel nos indican a los huéspedes que ellos hacen parte del servicio ofrecido por Regatta. Pese a que se le informó a la gerente de todas las complicaciones y de los dineros que los cobraron por asistir a eventos gratuitos, no recibimos respuesta alguna de su parte y lo que se percibe es que el personal se toma esto completamente a la ligera sin darle la seriedad del caso que esto amerita.

Leisure Partner

10/10

Exceptional

29 Nov 2025

LUIS

Nice staff

10/10

Exceptional

25 Nov 2025

Anarely

Enjoyed my stay everything was wonderful & the staff was so attentive and welcoming.

Leisure Family

10/10

Exceptional

14 Nov 2025

Hector

Great location

10/10

Exceptional

27 Oct 2025

James

Nice view of the sea

Partner

8/10

Excellent

06 Oct 2025

tacara

Gorgeous view

10/10

Exceptional

25 Sep 2025

Pablo

Everything perfect

4/10

Poor

17 Sep 2025

JOSE ARQUIMEDEZ

Employees over charge for activities. Not honest with cuatomers

Business_and_leisure Partner

10/10

Exceptional

13 Sep 2025

Fawad

Very Nice Hotel.

Friendly and very helpful staff. Great breakfast, always with a smile on the staff’s face. Convenient location by the beach, with a great beach view. Shops and restaurants close by.

Friends_and_family Family

10/10

Exceptional

06 Sep 2025

Samson

Great Staff amazing

Business_and_leisure Self

10/10

Exceptional

15 Aug 2025

Clarence

Great staff and fantastic location

Leisure Partner

10/10

Exceptional

11 Aug 2025

milton

Great costume services,
Clean room.
All the staff from hotel were every friending .

Business Self

10/10

Exceptional

09 Aug 2025

LENNOX ANTHONY ROBERTS

This amazing hotel, it's perfectly placed right across the street, from the beach and within a ten minute, walking distance to at least a dozen different restaurants. Any problem I had with my room was quickly fixed by the hotel staff. In fact, on my second day there, the a c broke and they immediately switch me over to another room. This what's the second time I stayed there, the guest services staff are really accommodating, i booked an excursion in the lobby via the excursion / activities managers and there was one young lady in particular, at the hotel front desk who spoke fantastic English and addressed all my questions and concerns. I would rate this hotel a five star in all aspects

Self

10/10

Exceptional

03 Aug 2025

Sam

Great staff especially Andrea at the front desk. Perfectly located cleanly and close proximity to everything from the wall city to bocagranda

Leisure Friends

8/10

Excellent

03 Aug 2025

Carmen

Good Hotel

Business Family

10/10

Exceptional

29 Jul 2025

Andre

They didnt have parking for the guess

10/10

Exceptional

23 Jul 2025

Robert

It was of the best place I ever stayed very clean and the staff was very friendly I had a great time

Leisure Self

10/10

Exceptional

20 Jul 2025

Jeannette

Súper bien, nos gustó... Volvería

Partner

10/10

Exceptional

09 Jul 2025

Melimar

Great place!

10/10

Exceptional

28 Jun 2025

Dezarae

Loved the Amazing oceanfront view and being 1 minute to the beach!!! Clean,safe hotel. Friendly staff

Leisure Partner

10/10

Exceptional

17 Jun 2025

Victor

Excellent option, and Views of Sea and Cartagena , the staff is perfect

Partner

10/10

Exceptional

15 Jun 2025

LUIS

10/10

Exceptional

09 May 2025

Ken

Lots of areas with no AC like corridors and elevator areas and lobby too.

Leisure Partner

10/10

Exceptional

06 May 2025

Antonio

Beautiful

Leisure Self

10/10

Exceptional

22 Apr 2025

Rosario

Loved staff friendky and great location best bathrooms

Leisure Partner

8/10

Excellent

21 Apr 2025

Claudia

Good service & Good vibes . I would definitely visit again and recommend to friends & family, it was perfect for my budget.

Leisure Friends

4/10

Poor

16 Apr 2025

John

Room 704,
I didn't like,, we didn't have any room for our luggage down or lay out clothing.
The AC unit is not strong enough to fill the cold air in a room should have had a stand up fan in the corner.
Thx you for our visit.

Leisure Partner

4/10

Poor

13 Apr 2025

Cristian

The air conditioning was not enough cold for the room, we need to request a fan. we complained about it and the maintenance staff come in, open de door with out knocking at the door first, at the time my wife was changing to go to the beach and I have to rush to tell them to wait and don’t open the door. Mold in the showers floors. Pool wall inside very dirty and built up, elevator floors dirty all the time. Construction workers in the elevator carrying doors and material.

Leisure Partner

10/10

Exceptional

08 Apr 2025

Miguel

The best option for the price, and the best location.

Leisure Partner

10/10

Exceptional

08 Apr 2025

Axel

Frente al mar

Bien ubicado, frente al mar

Friends_and_family Friends

4/10

Poor

24 Mar 2025

Marcelo

3 start hotel,

10/10

Exceptional

16 Mar 2025

Shawn

Great views of the beach, friendly staff, good service, and nice breakfast. However note the beach in front of the hotel is not private but can rent a shade and beds between 30k-50k pesos ($8-$12 USD ) a day. Always have small change on you for tips and local vendors and set price before buying on the beach or in the city.

Leisure Family

10/10

Exceptional

14 Mar 2025

Dinah

Beautiful

10/10

Exceptional

09 Mar 2025

Thornton

I will highly recommend hotel Regatta 🏨 to anyone visiting Cartagena. Great experience rather solo travel, family time, out with friends etc. Very close to affordable shopping and cultural beaches ⛱️.

8/10

Excellent

06 Mar 2025

luis

10/10

Exceptional

03 Mar 2025

Terrell

Great hotel and view

8/10

Excellent

23 Feb 2025

Victor John

Asking guests to talk quietly in the hallway and not to slam the doors especially late at night. Offering a laundry service would be nice.

10/10

Exceptional

22 Feb 2025

Eric

Can’t think of anything negative.

2/10

Poor

21 Feb 2025

Robel

The pictures that are posted on line about the rooms at this hotel could not be any farther from the truth as this place is so outdated and dirty to the point where we found roaches in our bathroom and water leakage in the bathroom. The rooms look nothing like the pictures so if I have to rate this hotel I would rate is worst than a rundown motel 8. For anyone considering this hotel as an option, do yourself a favor and stay at the worst motel 8 you can find. Fortunately for us the hotel was okay to cancel our reservation after we had a chance to check out two rooms and neither one were up to par, so we took our money and stayed else where.

Leisure Partner

8/10

Excellent

18 Feb 2025

JAISE G

Minha estadia foi agradável, porém o café da manhã com poucas opções. Sucos adoçados, poderiam servir sucos sem açúcar .

Friends_and_family Family

6/10

Pleasant

17 Feb 2025

rion

Horrible check in

The primary problem was a check in. We had booked the best room with an ocean view. They gave us ocean view, but not the room we payed for. It took over 30 minutes of arguing and threatening them with a call to hotels.com to get what we payed for. They told me there was no such room available, but it eventually did. Not a good way to start three days at the beach.

Partner

8/10

Excellent

11 Feb 2025

lized

Great staff, very friendly, outdated building, needs more TLC , simple step would be getting real plants not fake. The room it self wasn’t that bad good mattress terrible pillows . Nice view even the public beach was a nice experience, pleasant vendors . You just have to say “No thank you “, and understand they are trying to make their leaving by offering their products/ service. Overall a good experience!

Leisure

8/10

Excellent

07 Feb 2025

jacinto

Nice room, but not too many amenities

Leisure Partner

8/10

Excellent

30 Jan 2025

jose

One

Leisure Family

8/10

Excellent

27 Jan 2025

Carl

Good

Leisure

8/10

Excellent

15 Jan 2025

Jorge

I do not like the walking vendors.

6/10

Pleasant

15 Jan 2025

Adriana

The hotel was ok but it is not a 4 star hotel. They did not changed the towels every day and sometimes we would lack of any. Also, they never had towels for the pool or beach. It took forever to go up and down in the elevators.

Overall the hotel is well located as it is in front of the beach in the nice area of bocagrande.

Leisure Partner

10/10

Exceptional

14 Jan 2025

Lewis

Beachfront hotel with outstanding location in front of the beach.

8/10

Excellent

10 Jan 2025

Neil

Great location close to the beach

Leisure Partner

10/10

Exceptional

10 Jan 2025

Miguel

Excellent choice, perfect location clean and nice . Recommended!!!

10/10

Exceptional

10 Jan 2025

Ramakrishna

Rooms are spacious and excellent beach views, highly recommend this hotel. Breakfast is good and bar in the front facing road and beach are wonderful.

10/10

Exceptional

06 Jan 2025

aymard

all

2/10

Poor

04 Jan 2025

harry

The hotel wasn't bad but the outside surrounds gave off a dangerous feel with the locals looking to extort you without hesitation

10/10

Exceptional

03 Jan 2025

greis nataly

Excellent service

Our stay at this hotel was exceptional!! The service was excellent!! We highly recommend this hotel.

Friends_and_family Family

10/10

Exceptional

02 Jan 2025

Alfredo

Very nice place

4/10

Poor

01 Jan 2025

santiago

Elevators don’t work, ac did not work, keys for doors Ilosong programming

10/10

Exceptional

01 Jan 2025

Deborah

Very happy with my stay

The location for this hotel was great! Right across the street drom the beach. Close to shops and restaurants and main points to rhe city. Very comfortable and staff was helpful and great wifi access.

Friends_and_family Friends

8/10

Excellent

01 Jan 2025

Jaime

In general tis good, thanks.

Business_and_leisure Family

10/10

Exceptional

30 Dec 2024

yesenia

Estuve cinco dias con mi esposo y mi mamá y todo fue muy bien lo recomiendo

Family

8/10

Excellent

15 Dec 2024

Padre

I enjoyed my stay but they need to relax some rules we grown folks let’s have visitors in our room

Leisure Family

10/10

Exceptional

12 Dec 2024

Melissa Arely

Las personas muy amable y el locar muy limpio

Leisure Family

8/10

Excellent

03 Dec 2024

Stephane

Good place

Leisure Partner

6/10

Pleasant

30 Nov 2024

Fernanda

Beautiful hotel but stressful experience

The hotel is amazing and most of the staff was really nice. However the “internal policy” was dubious and they charged me much more than expected . Very disappointing.

Friends_and_family Family

8/10

Excellent

18 Nov 2024

Adam

Great hotel right across the street from the beach! I recommend an Uber because you are quite far of a walk from the walled city and there a people across the street at the beach who will try to sell things to you. The rooftop pool was really nice with amazing views!

Leisure Self

4/10

Poor

04 Nov 2024

Virginie St

The only thing good i can say about this hotel were the servers were very attentive and friendly beside that the bed was tremendously hard and uncomfortable. They need to modernize this hotel a little more.

Leisure Family

10/10

Exceptional

15 Oct 2024

Hotel was exceptional staff was friendly hotel was clean the pool was clean can't complain

Partner

10/10

Exceptional

11 Oct 2024

keith

Great

Huge rooms and friendly staff. I made a mistake with my reservation and they helped me to correct it without any issue. I did not get a chance to visit the pools as I preferred the beach but this hotel was excellent in every way. I would have been much happier with my vacation had I reserved my entire trip here rather than trying a couple of places. I recommend the extra couple bucks to stay here I stayed a block away and had a very bad experience so i recommend to spend the extra dollars and have a great vacation.

10/10

Exceptional

17 Sep 2024

Verified traveler

Very convenient. Clean, nice staff and far away from the loud music and party around the city.

Partner

8/10

Excellent

08 Sep 2024

Mharlon

The beds are too firm , it felt like sleeping on a concrete slab, the only reason why i wouldn't stay there again, i could not get a good sleep

Leisure Friends

8/10

Excellent

07 Sep 2024

Mariapaz

Great location! Delicious breakfast included.

Business_and_leisure Partner

10/10

Exceptional

02 Sep 2024

Divya

Very hospitable and definitely worth more than it is

Leisure Friends

10/10

Exceptional

21 Aug 2024

LENNOX ANTHONY ROBERTS

The hotel is right across the street from the Beach, next to a casino, and around the block from major shopping and restaurants.
Hotel is clean and safe

Leisure Friends

8/10

Excellent

20 Aug 2024

luz

Staff was very helpful. Dinning options were excellent.

Leisure Friends

10/10

Exceptional

19 Aug 2024

Zuzana

Great location if you are exploring Cartagena. Lots of walking but definitely doable and worth it.

10/10

Exceptional

11 Aug 2024

Mario

Property is across the beach and next to a shopping plaza.

Leisure Partner

10/10

Exceptional

07 Aug 2024

Lissette

Love it

Leisure

4/10

Poor

04 Aug 2024

Eduardo

Poor check in but good otherwise

Everything was great except the person welcoming me to the hotel and checking me in

Partner

10/10

Exceptional

24 Jul 2024

Vanessa

The hotel room was very comfortable and clean, the staff sweet and nice,
The pool hours is the only one thing can be better by closing a little later ( 7 pm it’s too early)

Leisure Family

10/10

Exceptional

12 Jul 2024

Michael

The staff are amazing!! Will be back for sure !

Leisure Partner

10/10

Exceptional

29 Jun 2024

Nathaly Mendez

Excelente atencion el personal increible! La
Comida deliciosa. Una estadía excelente!

Leisure Partner

10/10

Exceptional

26 Jun 2024

David

great hotel wonderful service. the hotel staff was friendly and always attentive. they were always ready to help with any problem.

Friends_and_family Family

8/10

Excellent

25 Jun 2024

JohnPaul

La estadia chevere pero las piscinas las cierran temprano. El internet estuvo lento.

Leisure Partner

10/10

Exceptional

18 Jun 2024

Hector

Buen hotel y excelente personal.

Family

8/10

Excellent

17 Jun 2024

Richard

The good -

* Spacious room
* Great view of the ocean
* Right across the street from the beach
* AC worked great
* Two pools, and if you don't have an ocean view room there is a sunset observation deck, if you don't just watch it from the beach
* Very good breakfast

The not great -

* Had to ask for a second key card so that the AC would run while we were away
* Tiny bathroom
* Bed was hard as a rock - felt like a layer of foam on top of a cement slab. Actually woke up sore in the mornings
* One electrical outlet cover kept falling off
* If the hotel is busy, leave several minutes for the elevator to arrive
* The in-house tour agency was significantly more expensive than prices we found on the street

Overall, very decent hotel. I would go back, but I also might try renting one of the apartments nearby that you can find at similar prices.

Leisure Partner

10/10

Exceptional

27 May 2024

Steven

I absolutely loved the hotel. The staff was friendly and kind. The free breakfast options where amazing. Super clean pools, rooms, and housekeeping services everyday… I’ve had the best experience at the Regatta Hotel!!

Leisure Partner