Name: Ona Princesa Playa
Address: Avda. Duque de Ahumada, s/n - Paseo Marítimo, Marbella, 29602, ES

2/10

Poor

02 Aug 2026

max

Es lamentable que las personas pasen sus vacaciones en dicho hotel. La limpieza es pésima! Las paredes y ropa de cama con machas. Hago la reseña que las próximas personas que tengan vacaciones, lo piensen muy bien y NO SE QUEDEN EN DICHO HOTEL.

6/10

Pleasant

25 Jul 2026

NELLY

Excellent breakfast. The hotel needs a huge renovation. Very old. Excellent location

10/10

Exceptional

19 Jul 2026

FREDERIC

The location of the hotel is ideal nearby the beach and sufficiently close to thw old Center of Marbella.
Good breakfast.
Swimming pool is ok

6/10

Pleasant

17 Jul 2026

Jaquelin

They were hairs on the room

4/10

Poor

17 Jul 2026

Negin

Very old building, comparable to a motel , not a high star hotel at all. Hallways carpet disgusting, rooms old, bathrooms smell and they try to spray your room to cover the smell and that smell is even worst. Only good thing is location of the hotel

Family

10/10

Exceptional

12 Jul 2026

Norman

Nice location, good breakfast

Friends_and_family Family

6/10

Pleasant

02 Jul 2026

AHMAD

The location is definitely the highlight of this property. It's in a great area with convenient parking nearby. The room was clean, although it felt a bit dated and could benefit from some updates.

Keep in mind that this is more like an apartment-style accommodation than a traditional hotel, so the overall experience is a little different. During our stay, the elevator was often very slow, and the common areas felt quite warm, which made the building a bit less comfortable.

Overall, our stay was okay and met our basic needs thanks to the excellent location. However, if you're looking for a modern hotel with an upscale appearance and amenities, you may find the property's overall look and feel a bit disappointing.

Family_with_children

6/10

Pleasant

27 Jun 2026

Susan

The hotel is in a great location. On the sea front close to restaurants and bars.
The room itself was clean with a powerful shower. The breakfast very ordinary. The pool small and lacking adequate shade.
The reception staff were helpful.
The areas around the corridors and lift were covered in stained old carpet tiles. The lifts themselves were slow and old. The hotel is keenly priced.

Partner

10/10

Exceptional

24 Jun 2026

Sally

Outstanding location for beach, old town and exploring.
Fabulous views from roof top terrace.

Partner

8/10

Excellent

16 Jun 2026

Juan

Excellent staff

Friends

10/10

Exceptional

13 Jun 2026

Jamie

Very clean, professional, well looked after hotel positioned on the beach, so we had a lovely sea view. Next door is an Irish bar, a gym and a McDonalds so pick your poison.
I'd definitely visit here again as we felt safe, the staff were all friendly and there are an abundance of cafés on the boardwalk.

Friends_and_family Friends

10/10

Exceptional

08 Jun 2026

Antonio

Very friendly staff. Our room was updated to the 7 floor. Amazing view of the Mediterranean.

Family

10/10

Exceptional

08 Jun 2026

Verified traveler

Great Loaction in Marbella!
The hotel has an outstanding roof top bar and pool area with views of the surrounding area.

Partner

8/10

Excellent

02 Jun 2026

Charlotte Rose

Breakfast was cold and not the best, also road works and property construction works ruined the peacefulness on the balcony. Other than that, not bad at all. Staff lovely, room cleaned well, room nice, incredible balcony views. Would stay again.

Partner

8/10

Excellent

02 Jun 2026

Kay

Parasols next to the pool would be great. Brilliant location and
Hotel

Friends

10/10

Exceptional

01 Jun 2026

Nicola

Great stay in a fantastic location! The hotel was perfectly situated, making it easy to explore the area. The staff were friendly, welcoming, and always happy to help with anything we needed. Everything was clean and well-maintained, making it a comfortable place to stay. Overall, it was ideal for a reasonably priced getaway with friends – would definitely recommend!

Friends

10/10

Exceptional

01 Jun 2026

Alison

What a fabulous stay. The staff couldn't have been more helpful and the location is fantastic. It is clean and was perfect for a holiday with friends. Would have been nice to use the bar at the top but it shuts at 3pm. We will definitely be returning next year.

Friends_and_family Friends

10/10

Exceptional

29 May 2026

rene

Great location close to restaurants and the beach. Very clean and a great view from the rooftop restaurant.

Partner

10/10

Exceptional

27 May 2026

Liette

Très bel hôtel bien situé ..pas dans le centre des plages mais très facile d'accès.... buffet, excellent!! pour le déjeuner, plein de choix et ils ont également , la cafétéria qui est ouverte ($$) jusqu'à environ 14h30 pour le lunch, ce qui était très bien aussi

Family

10/10

Exceptional

26 May 2026

Victor

Great location right on the beach and 5 minutes walk to old town. Property is clean and we had everything we need. Studio had little kitchenette so we were able to make breakfast while traveling. Parking garage is not free, but it is available right underneath building and you can get discount $10 per day. We enjoyed our stay and would come back any time

Partner

6/10

Pleasant

19 May 2026

Tibor

The mattress on the bed is horrible!
I left after 11 nights with pain in m6 shoulders , my back and neck

Partner

10/10

Exceptional

22 Apr 2026

Lynda

This hotel is fantastic. Staff are welcoming and friendly. All areas are spotlessly clean and breakfast was a good deal.

Friends_and_family Friends

8/10

Excellent

22 Apr 2026

Borna

The air conditioning in the room had a really terrible smell even when it was off. Apart from that, everything else was great.

Self

10/10

Exceptional

10 Apr 2026

Bartosz

This hotel is located right by the beach and has a rooftop pool. It's a short walk to the old town.
It offers very good value for money. Really recommend.

Family_with_children

10/10

Exceptional

05 Apr 2026

ASHLEY

Amazing!

Partner

6/10

Pleasant

04 Apr 2026

Peter B

Great location, room OK, no beach view, amenities are in poor repair, service is poor, towels, bed sheets are not changed until demanded, no lotions, etc. in the bathroom, hallway carpets are cheap and old
. The hotel deserves no more than 2 (two) stars, 2.5 if you want to be generous.

Partner

8/10

Excellent

03 Apr 2026

Gustavo

Habitación grande con Neverita, microondas en mini cocina. AC en buen estado. TV muy pequeña, le vendría bien una remodelación pero en general por su ubicación y precio competitivo muy recomendado

Partner

2/10

Poor

24 Mar 2026

Kaliopi

Terrible checking in and customer service. Paid twice. Very rude front desk staff. Do not recommend.

8/10

Excellent

23 Mar 2026

Paula

The kitchen had some minimal items. The wine glasses were very tiny, there was a Teflon frying pan, but only metal spatulas so the pan is quite scratched down. Also the cutting board needs to be replaced. The hallway had weird carpet tires very dirty, but it’s because of construction. Hotel is in the ideal location steps from the ocean on a beautiful promenade. Everyone was very clean. There is a rooftop patio that is available and it’s wonderful. Beautiful view from there.

Partner

10/10

Exceptional

18 Mar 2026

Mark

Great location and excellent value for money.
Very friendly staff.
Room was clean and comfortable.
Would stay again.

Self

2/10

Poor

10 Mar 2026

Mersina

Hit or miss rooms and building. Some smell like sewer and other when you complain then they give a better room. Hotel staff rude mostly and lazy. Too bad otherwise good location and a few good employees.

8/10

Excellent

21 Feb 2026

Alba

We got a one bedroom apt with sea view balcony - a little dated but low season we got a great rate. This hotel is in an excellent location right on the waterfront walkway, and just 10 min max walk into Marbella Old Town. The bedroom was v roomy, beds decent, kitchen was utilitarian: all you need. Two closets a great bonus. Deck was big: nice having tables & chairs out there for a drink or snack. We didn't do the breakfast because we like to walk early - but did check out the location in a nice room at the top of the hotel with sea views.
This hotel is a great value - lots of room even if you don't need the fridge it's nice to have glasses and a deck.

PARKING TIP: parkades are exp in Marbella. However, we easily found parking right next to the hotel: €1.50 for two hours (max you can do). Parking is charged from 9 - 2, free 2-4:30 then charged 4:30-8. We arrived 2 pm on one day, left at noon the 2nd day, paid €9 for the entire time.

Partner

10/10

Exceptional

04 Jan 2026

Gina

The room was spacious, clean and our ocean view was fantastic! The staff was also very welcoming upon arrival.

Partner

4/10

Poor

04 Jan 2026

Tomislav

BF was fresh and with a great view to Marbella from the 8 floor of the hotel. That is a best thing of this hotel.

Friends_and_family Family

10/10

Exceptional

02 Jan 2026

Maxwell

Had a view of sea, very convenient for town and parking a few metres from hotel, nice to watch sun setting from roof terrace

6/10

Pleasant

08 Dec 2025

John

This was probably a great place years ago . Needs a refresh. Staff are excellent. Location is excellent.

Leisure Self

10/10

Exceptional

21 Nov 2025

Susan

The room was excellent, modern and spotless with an excellent kitchen area, large shower and comfortable bed.

8/10

Excellent

21 Nov 2025

Emmanuelle

Nice location. Great space with the 1 bedroom. Good breakfast

10/10

Exceptional

17 Nov 2025

George

Room was comfortable.Staff very helpful.location excellent.

Partner

10/10

Exceptional

14 Nov 2025

Daniel

Small kitchenette, two balcony, very well situated.

Self

6/10

Pleasant

08 Nov 2025

Paul

We booked based on the 4 star rating, which this hotel is not. It is in a decent location, the staff are helpful, but don't expect too.much from the property or rooms

8/10

Excellent

29 Oct 2025

gordon

Staff fab and room immaculately clean x

Self

8/10

Excellent

19 Oct 2025

Gareth

Very unusual elevators, and quite slow. Everything else great

Leisure Friends

4/10

Poor

17 Oct 2025

Azita

This hotel needs an immediate refurbishment it’s rated as four star but definitely not more than a 3 start very old and dirty furnitures inside the rooms which really need to be replaced. Bathroom is smelly. Also, over priced for its condition. Only positive thing is that the staff are friendly and helpful.
Not recommend this hotel at all

Leisure Partner

10/10

Exceptional

16 Oct 2025

Mark

Middle balcony top floor, stunning views.The room was clean and comfortable beds.

Partner

10/10

Exceptional

14 Oct 2025

Daniel

Good location, clean hotel nice rooftop restaurant for breakfast.

Partner

8/10

Excellent

05 Oct 2025

Saman

The staff are very welcoming, location is perfect, our room was with sea view it was excellent
I have stayed before and I will in future

Partner

10/10

Exceptional

05 Oct 2025

John

Great Time

Great room bit very little of a front ocean view. It is difficult to determine the type and location of the room you will get from the options presented at reserving the room. BE CAREFUL.

Partner

8/10

Excellent

30 Sep 2025

Jesus

Good stay overall

Very friendly staff, very helpful and they take the time to help you in all your needs. Paco at the front desk was great! He explained in detailed any question we might have.

Even though hotel is old, they have it in good condition and clean.

I did not give the 5 stars because of the fact they don’t have parking and you have to either park on the street (hard to find a place) or at a parking garage in the side (quite expensive)

Friends_and_family Family

8/10

Excellent

19 Sep 2025

Andrea

Great location, needs updating.

Staff was friendly and helpful.
Hotel is dated, and coule use some upgrades. Since it is an older building, there is no sound proofing, so you will hear your neighbours. There are ants, so best to keep all items off the ground. Hotel is close to the boardwalk and amenities. Does not have any beach front lounges, so you have to go to pubic shared spaces(very rocky). Also currently there is construction happening in the building attached, and the noise starts early and made our balcony quite dusty. We did not use our balcony much though, as water view was a very small view to the side of our balcony.
Lots of places to eat close by, old town Marbella is very close walking distance. Location is great.

Friends_and_family Friends

6/10

Pleasant

14 Sep 2025

Jessica

Have stayed numerous times at the property but this time round the experience wasn’t the best, ahead of arriving the room wasn’t cleaned well, despite the cleaner coming in

4/10

Poor

21 Aug 2025

Doha

The property located at the center of Marbella easy to access and walkable distance to shopping, restaurant, beach and so many beach activities you can do, however the property itself it is not good it is very old and as soon as you open the room door a bad smell from the bathroom welcome you and the smell get stronger in the morning, I think there is problem with the sewage smell.
As O mention the location is perfect, they have nice rooftop pool which is nice add.
But over all the hotel didn t meet our expectation. Didn’t worth the money neither the 4 stars

Leisure Family

10/10

Exceptional

17 Aug 2025

Anna

Amazing location, close to everything, walking out directly to the beach. Loved our time at the hotel and Marbella

Leisure Partner

10/10

Exceptional

01 Aug 2025

Roberto Antonio

Muy amable el personal. Excelente ubicación

Leisure Family

2/10

Poor

30 Jul 2025

Eva

The bed is not comfortable , also it’s smell very bad, dirty

Leisure Partner

8/10

Excellent

20 Jul 2025

Karen

The hotel was a very good option but the noise around was a nightmare! The staff super friendly and helpful! The only other thing I didn’t love was they charge for everything (safe box, pool towels. Etc)

Business_and_leisure Self

10/10

Exceptional

30 Jun 2025

Pamela

Friendly staff and front desk are very helpful. Great location. It's close to everything.

Leisure Family

10/10

Exceptional

27 Jun 2025

Amanda

I have been staying here for many years and the location in Marbella cannot be beaten. Easy walk to beautiful old town and right on the beach. The hotel has been recently taken over by the Ona group and the price has increased considerably. Unfortunately there has been no discernible quality improvements to justify the increase. This is a shame …….lets see what happens?

Leisure Friends

10/10

Exceptional

27 Jun 2025

Gillian

Spotlessly clean
Perfect location
Friendly Staff

Leisure Friends

10/10

Exceptional

22 Jun 2025

Wioleta

Great holiday place. Close to everywhere. Staff very helpful and nice.

Friends_and_family Family

10/10

Exceptional

13 Jun 2025

Barry

Great location, ideal for walking promenade and old town. Breakfast was good too with plenty of choice. Great value compared to other hotels in the vicinity and would recommend.

Partner

10/10

Exceptional

11 Jun 2025

Gemily

Me encanto todo, muy amable.

Leisure Family

6/10

Pleasant

06 Jun 2025

vira

It surprised me that I need to bring my own coffee to the hotel room for brewing. Never saw something like this before

Leisure Partner

6/10

Pleasant

03 Jun 2025

Eleana Martha

They charge you for everything, for the pool towels you have to pay separately, we had to pay for early check in (first time in my life) few places in the pool, it was full

Leisure Friends

8/10

Excellent

27 May 2025

BRENT

Oceanfront

It was an excellent location and beautiful rooftop amenities.. worth it

Self

10/10

Exceptional

26 May 2025

Erika

Great location at a good price. Reception was friendly and helpful. Rooms were nice and had all that we needed. Easy walk to so many places. Halls could use an update. I would stay again.

Leisure Partner

8/10

Excellent

11 May 2025

Gerardo

Nice property with good value for the money.

Leisure Partner

6/10

Pleasant

09 May 2025

Marta

Los recepcionistas ambos excelentes

Leisure Partner

4/10

Poor

09 May 2025

Alison

Give it a miss for 6 months

There was building work going on both sides of the hotel and underneath. We were put on the first floor and the noise & disturbance was horrendous. They moved us to the 5th floor but it was still very bad. We have stayed here many times but really the hotel should have notified us how bad it was. Not a pleasant stay this time

Partner

10/10

Exceptional

03 May 2025

Jarl Einar

Crisis handling

Excellent service as always and when we had a crisis situation the hotel reseptionist handled the matter beyond expectations

Friends_and_family Friends

10/10

Exceptional

23 Apr 2025

Eric

nice beach frony

8/10

Excellent

24 Mar 2025

Andrea

There was building work going on next door drilling from 8:30-6 so very noisy (you couldn’t sit on balcony) and walls very thin so could hear neighbours talking & coughing. Reception did not tell us that we had to pay for the safe until we went to say we couldn’t get it to work. In a good position for old town and the front promenade and car park next door.

Partner

10/10

Exceptional

22 Feb 2025

sanjay

Excellent property with good amenities.
Beach facing and nice restaurants variety within the walking distance. Highly recommend this property.

Leisure Family

10/10

Exceptional

21 Feb 2025

Charlie Joe Reiss

Nice area and nice beach just outside the hotel and huge choice of restaurants.

Leisure Self

10/10

Exceptional

10 Feb 2025

Verified traveler

Four nights stay

Great location, friendly stuff and very good buffet breakfast on 8th floor with a great view.

Friends_and_family Family

8/10

Excellent

03 Feb 2025

Alan Eric

Nice place. Excellent location and right across from the beach. Studio is simple. Seating area a bit uncomfortable. Every day cleaning and towel change.

Leisure Partner

8/10

Excellent

24 Jan 2025

Margaret

Good and bad.

Rather disappointing that there was no way to grab a bite and a drink in the hotel. We tried to go to the Irish Pub, which we thought was part of the hotel. But after having to go outside of the hotel (in the rain) and up an outside (uncovered) stairway (no elevator or even a ramp) we discovered they were already closed (maybe between 7 and 8:00)! However, if our room was any closer to the water, we would have gotten wet🤗. And the staff was delightful, especially Mercedes😘

Partner

6/10

Pleasant

13 Dec 2024

Joe

Friendly staff, nice area, clean. The rooms are bare bones though and the beds not very comfortable.

Leisure Self

8/10

Excellent

01 Dec 2024

Mazen

Good value for money

Leisure Family

4/10

Poor

31 Oct 2024

George

Noisy. You can hear your neighbours talking. Rooms are not sound proofed. Construction noise above our room during daytime.

Leisure Family

8/10

Excellent

27 Oct 2024

wael

Location on beach front next coffee shops, restaurants beach activities and closeness to old town. The staff were helpful and friendly.

I didn't like that the property charged me $3/night for using the safe inside the unit.

Also, if you happen to be driving a car, dropping luggage off at property on such a busy street before knowing where to park can be very challenging.

Leisure Self

4/10

Poor

21 Oct 2024

Claes

A not good at all - bad and personal in lobby desk - awful service ! There behave was not acceptebal -elevetor doesnt work - when it work was slowly !

We are very very disepointed ! Wrong prize ans so on ...

Partner

10/10

Exceptional

16 Oct 2024

Jacques

Just stayed one night as we went to see friends in Marbella, but great service, room was clean and quiet, and the area if vibrant - right on the beach and boardwalk.

Leisure Partner

10/10

Exceptional

28 Sep 2024

John

Nice oceanfront view, large room and nice breakfast. Parking was literally under the building in a public parking garage.

Friends_and_family Friends

8/10

Excellent

26 Sep 2024

Jessica

Have stayed a few times now and always have an enjoyable stay…already looking forward to next year… the location is great! Staff are super friendly and helpful… rooms are comfortable with everything you need, ideal for a base as never spend much time in the room anyway when on holiday

Leisure Family

10/10

Exceptional

22 Sep 2024

Rena

Staff was pleasant , everything was good!

Leisure

10/10

Exceptional

17 Sep 2024

Jamile

Although dated the property had excellent location and was clean
Did not like the elevators arrangements had to wait long for one but we managed like others
Breakfast was good and lovely on the 8th floor so was the pool area

Leisure Partner

8/10

Excellent

13 Sep 2024

Amanda

Having stayed at Princessa several times a year for the last 15 years it is one of Our favourite hotels despite some idiosyncracies. It remains the only hotel I have stayed in around the world that continues to charge to use the room safe! The location is superb.
The hotel has now changed hands and several big changes are planned which will hopefully enhance the property however I hope that it does not lose its current charm and what it does so well.

Leisure Friends

10/10

Exceptional

12 Sep 2024

Allan

Excellent location, ask for a sea view room. Lovely staff and good sized rooms. Everything you need is within easy walking distance, and I'm no youngster.

Leisure Partner

8/10

Excellent

10 Sep 2024

mark

This property is a great stay if you love to be close to the beach and all the cool restaurants right on the beach for a least a km.You are also close to old Marbella which has cool outdoor restaurants just steps away.These is also a small grocery store right on the same block as the hotel.Make sure for get oceanfront worth the money which is a lot cheaper than hotels nearby.The downside is the parking which is right around the corner after checkin but is 23euros a day.The front desk are hit or miss for English speakers with attitude and advice.Breakfesr is worth the money and is on the top floor with a beautiful view of the ocean which you will definitely love and there is a patio to sit outside and have a coffee and breakfast and the young tall lady that works the breakfast always has a genuine smile,front desk should take note.Good value and location for the price,sorry beds are very hard!

Leisure Partner

10/10

Exceptional

07 Sep 2024

gordon

Nice part of town //nice breakfast // small pool on 8 th floor is lovely xx slow lifts xx

Self

10/10

Exceptional

02 Sep 2024

gerard

Great location

Amazing hotel very good location the staff is very professional and very nice

Partner

6/10

Pleasant

18 Aug 2024

Elisa

Great location.

Leisure Family

10/10

Exceptional

18 Aug 2024

Robert

A but outdated but perfectly located and friendly staff. Rooms provide what’s needed.

Leisure Family

10/10

Exceptional

16 Aug 2024

Hanan

Location is excellent food is excellent shopping area around you. Everything is perfect.

Leisure Family

8/10

Excellent

11 Aug 2024

Ksenija

I’d really liked the location of the property and the availability of parking nearby. However, parking was more expensive than listed in the property wasn’t really or nearly even four star. It was more like 2 1/2 three star property with amazing location and very good cleanliness, that being said, I would stay there again and recommend it to others. I would just tell them that the properties not up to par compared how it was rated on Expedia. Also, the Wi-Fi wasn’t working.

Leisure Self

6/10

Pleasant

01 Aug 2024

leon

The bed is uncomfortable.

Leisure Family

10/10

Exceptional

28 Jul 2024

Linda

Fabulous stay in Ona Princesa Playa. Perfect seafront location. Walking distance to a huge selection of restaurants and old town.
Delicious breakfast included and it is on the roof top with a stunning view.
The pool area is also on the rooftop, small area but it's perfect (just missing umbrellas but maybe that isn't practical on the roof).
Staff very helpful on reception desk.
We loved our stay

Leisure Partner

2/10

Poor

27 Jul 2024

Azzeddine

We spent one without internet.

Leisure Family_with_children

2/10

Poor

13 Jul 2024

Verified traveler

Suckiest place to stay ever