Claudia
Hotel centric but surrounded by a lot of remodelations. It is on the 2nd floor. Need to enter a building and use an elevator with coins!! No one would help in with any of our suitcases. Indications to get there to avoid the remodelation street was not provided from the hotel neither an apology from the hotel. We had to carry all our suitcases through a dirty under construction cobbled street for more than 15mins and when i went to ask for help, no staff member would assist.
You could hear the noise from the street construction since the early morning in the room which woke us up super early.
Also there was a construction on the 1st floor of the building entry and all our belongings were full of dust.
Additionally to all that they refused to keep our suitcases in the storage while we travel to Capri and go back for 1 more night in the same hotel. So we had to change from hotel 1 night before the check out day without refund for that night. Staff didn’t care and did not even try to find a solution.
Totally disappointed and frustrated about this horrible experience. I will totally never go back or recommend.
You could hear the noise from the street construction since the early morning in the room which woke us up super early.
Also there was a construction on the 1st floor of the building entry and all our belongings were full of dust.
Additionally to all that they refused to keep our suitcases in the storage while we travel to Capri and go back for 1 more night in the same hotel. So we had to change from hotel 1 night before the check out day without refund for that night. Staff didn’t care and did not even try to find a solution.
Totally disappointed and frustrated about this horrible experience. I will totally never go back or recommend.
