Lifestyle Hotel Matilde Naples

10/10

Exceptional

09 Jun 2026

John

This hotel is excellent!! Stayed here multiple times, for great reasons.. location to everything, taxi, breakfast, definitely will be returning!

10/10

Exceptional

08 Jun 2026

Fabiano

Excelent breakfast, well-located hotel, comfortable room.

Partner

10/10

Exceptional

05 Jun 2026

paulo

Very nice hotel. Location is excellent.

Partner

10/10

Exceptional

01 Jun 2026

Simon

Great central location, spacious rooms, very helpful staff with good local knowledge

Partner

8/10

Excellent

30 May 2026

Sima

Location is great- staff was nice

10/10

Exceptional

27 May 2026

Arjun

Room was clean, broken shower handle to switch from hand shower to overhead shower was fixed immediately.

They also prepared breakfast bags as I had to leave early for my Capri and Amalfi coast tour.

8/10

Excellent

24 May 2026

David

Overall, we had a decent stay, but the first day was honestly stressful. We had a hard time finding the hotel because the descriptions and photos on Expedia did not fully match what it looks like in real life. Some photos make it seem like the hotel is inside the shopping center, which was misleading. The entrance is hidden around the corner between restaurants in a small alley with no clear instructions, and since there are multiple places in the same building, it was confusing to find.

To make things harder, you need a coin to use the elevator, which obviously you don’t have on your first day arriving tired with heavy luggage and no phone access.

The front desk experience was also not the best. There was only one employee handling everything, and it looked like he needed more support. Something in the system was not working properly, so the room door would not open. He had to keep running back to the desk to fix it while also checking guests in and walking them to their rooms. A concierge or bellhop to assist guests and luggage would have made the experience smoother.

Besides that, the room was good with a nice amount of space. Breakfast was okay, although not the best compared to other hotels we stayed at. The area itself was great safe, convenient, and very well located.

Family

10/10

Exceptional

21 May 2026

JEREMY R

As others may have mentioned, it certainly is harder to find the first time but so worth the adventure. What you find once you get to the hotel, the location and the wonderful staff, breakfast, help and rooms are amazing. So beautiful and clean. Rooms were exceptional. Truly night and day from where you enter street level to the hotel itself. Highly recommend staying here. The staff were incredibly helpful with cabs and breakfast for when we had early excursions. Most day trip pickup points were just a few minutes away. Bars, shopping, restaurants right outside.

Family

10/10

Exceptional

20 May 2026

Jason

Staff were attentive, rooms clean and location was very good.

Partner

10/10

Exceptional

18 May 2026

Jeannie

Contemporary, minimalist hotel with helpful staff. If you get a room with an outside window, it faces the Via Toledo which is noisy but great for people watching. Small boutique hotel with only 20 rooms on one level. Location is perfect!

Partner

10/10

Exceptional

07 May 2026

Kristine

A beautiful hotel! I wish I could have stayed longer!!

Partner

10/10

Exceptional

06 May 2026

Vincenza

Beautiful view of the Galleria. The staff was always very helpful and polite. The room was big size for Europe hotels. The day bed was a great idea. The breakfast was included and it had a variety of items, both for European and Western cuisine. The espressos were excellent! The reasons why I gave it 4 stars instead of 5 was because my room did not have a towel warmer which I’m used to at Italian hotels. Sometimes, I do a quick wash of small items and let them dry on the towel warmer overnight. I missed the comfort. I will be prepared for next time. Location was pretty. Right in the middle of everything you need and want. I recommend taking the ferry to Capri, Positano, Sorrento, etc. it is only a 20 minute walk and the ferries are frequent.

Partner

10/10

Exceptional

04 May 2026

ramin

Very nice people and accommodating

10/10

Exceptional

30 Apr 2026

Michael

Good location, larger than average rooms, very clean.

Partner

6/10

Pleasant

28 Apr 2026

gregory

Hotel is on the first floor of a “building” accessed through an alley which is not really inviting.

Hotel is fine.

Building is a dump.

Neighborhood was just ok. Nice mall next to the hotel but the surrounding area was nothing special.

Kudos to the hotel team for making the best of a challenging situation. No complaints once you’re inside. And everyone was over the top trying to make your experience a good one.

But the elevator and building lobby border on horrific.

10/10

Exceptional

26 Apr 2026

Jennifer Joan

Luigi was most helpful recommending restaurants and other sites.

Family

10/10

Exceptional

24 Apr 2026

Bruce

Great location

8/10

Excellent

21 Apr 2026

ATHANASIOS

El hotel está bien, sus trabajadores bastante cooperativos, pero la zona donde está el hotel es muy mala y al estar pegado a un centro comercial hay mucho ruido y este se escucha en las habitaciones

Friends_and_family Family

10/10

Exceptional

20 Apr 2026

A.

Spotless, small boutique hotel. Conveniently located in the heart of Naples. A 15 minute taxi ride from Napoli Centrale train station.

Partner

8/10

Excellent

22 Mar 2026

Rachel

This hotel was close to being perfect but, just as we have struggled with mattresses around the rest of Italy, this one was bad also. 75% of it was hard as a rock and somehow 25% of it was soft and smooshy. The pillows also need some help. The staff are excellent, the breakfast is nice, the rooms are nice and big, the towels are a good size. It was relatively quiet for being in the location it’s in. I would say I would stay here again but I probably wouldn’t due to the mattress. But everything else was great.

10/10

Exceptional

22 Mar 2026

Cathy

Very clean and spacious room. Very modern hotel with only 18 rooms. Breakfast was delicious. The hotel was hard to locate but was away from the busy street which minimized noise.

10/10

Exceptional

21 Mar 2026

Craig

Our family stayed 4 nights at this hotel and had an amazing experience. The hotel was very clean, and the staff was attentive. With less than 20 rooms, they were available when needed and quick to respond. I was concerned about noise from the Galleria and the hotel lobby since our room was close to it, but the room was very quiet. The breakfast was a great perk - delicious food and made-to-order coffees.

Friends_and_family Family

10/10

Exceptional

19 Mar 2026

Brian

The location of Hotel Matilde is about as good as you can get as a tourist in Naples. The hotel staff was very friendly and helpful. The rooms were nice and the beds were comfortable. The breakfast was about as good as you can get without having someone cook to order. There was one guest complaining excessively about the star rating, but it sounded like a whole lot of nit pickiness to me. There are some high end hotels around, but if you want super fancy, stay on the Amalfi coast and have fun with those prices. For our needs and expectations, I can’t complain about the value offered by the Hotel Matilde.

Family

10/10

Exceptional

08 Mar 2026

patricia

This hotel location was perfect! Laredo st just around the corner and Galaria Umberto across the street. Josh was on duty when we arrived, he was very friendly and helpful. Please note when checking in (specially after hours) the entrance maybe confusing. Look for the intercom on the left for entry..reception is on the 3rd floor.

10/10

Exceptional

24 Feb 2026

Jamie

The toom was spotless and overlooked the shopping area. The bed was comfy and the shower had good water pressure and heat. The staff were polite and efficient.

Self

8/10

Excellent

11 Feb 2026

Lauren

The room and hotel was very clean. The staff very nice. My biggest issue was the rooms were very warm and to my delight the windows opened however the street that my room faced was VERY loud, so it was a constant battle between being awake due to overheating or being awake because of constant noise. The hotel was nice but I would not stay here again.

Leisure Family

10/10

Exceptional

30 Jan 2026

Alison

Easy check-in, offered free drink from the bar or mini bar. Room was pretty big for a single. Large shower cubicle

Self

10/10

Exceptional

29 Jan 2026

Robert

Very helpful in every way. Would recommend.

Leisure Self

10/10

Exceptional

24 Jan 2026

Kathleen

The staff was so helpful and friendly. Room was very comfortable and breakfast amazing. Location was very central. Entrance to the hotel was a little hard to find.

6/10

Pleasant

09 Jan 2026

Deepak

It is a small hotel with very small breakfast area. Room is large but has concrete floor. I also quite didn't like the amenities in the room. Hotel doesn't have best entrance either. I didn't feel itis a 4 star property.

Friends_and_family Family

10/10

Exceptional

16 Dec 2025

Marta

Tutto perfetto!

Business Self

10/10

Exceptional

02 Dec 2025

Markus

Very nice staff, very fine breakfast,good bed,nice bath .

Self

8/10

Excellent

30 Nov 2025

Jose

The first impression was really bad. It is in the middle of the city—very crowded and dirty. However, the hotel is very well located, and I felt safe. There were a lot of police officers around.

Leisure Partner

10/10

Exceptional

25 Nov 2025

Siddharth

Outstanding hotel. Clean and kept impeccable! Staff is very friendly. Highly recommended

Leisure

6/10

Pleasant

24 Nov 2025

Parham

hotel was ok

10/10

Exceptional

23 Nov 2025

Jean Louis

Hôtel idéalement placé en plein centre de Naples

Partner

10/10

Exceptional

23 Nov 2025

Björn

Great place 5 stars 👍

8/10

Excellent

13 Nov 2025

NOEL

The breakfast menu was the best
Rooms and hotels are very clean
Hotel is very central to the port and train station
Wish the pool was warmed up

Leisure Partner

10/10

Exceptional

10 Nov 2025

JiaQi

Good location, super nice staff!

Leisure Family

10/10

Exceptional

10 Nov 2025

Marie-Anne

Fantastic staff, room, location. I was in room 1 - huge, great to have kettle etc - which looked out into the galleria Umberto so if noise is an issue bring ear plugs

Business

10/10

Exceptional

09 Nov 2025

SRINIVAS

Everything about the property was great. The staff was very courteous and extremely helpful.
The hotel is located centrally to all the attractions.
The breakfast lounge had gluen free options that was very helpful.
I wish the internet was little better.

Leisure Family

10/10

Exceptional

05 Nov 2025

Zaruhi

Strongly recommend

Leisure Family

10/10

Exceptional

03 Nov 2025

Nicholas

This hotel I think is a hidden gem! Staff excellent at check-in. Area is great. Room and facility is very nice! I will recommend to my friends

Leisure Self

10/10

Exceptional

01 Nov 2025

Craig

We had the most amazing experience at Hotel Matilde. Everything was superb, from check in to check out. The staff are all very friendly and helpful. The hotel location is perfect for exploring the Spanish Quarter and is only a 10 minute walk to the historic centre. The hotel itself is stunning, we loved our room and the facilities were superb. The breakfast is amazing, one of the best we ever had. The fresh pastries are wonderful. I can say we appreciated every moment of our stay. The staff restaurant suggestions were also very, very good. Naples is an incredible city and I really do recommend Hotel Matilde for a stay.

Leisure Family

10/10

Exceptional

28 Oct 2025

Nancy

Nice hotel with a big room and good breakfast

Leisure Partner

10/10

Exceptional

21 Oct 2025

Dawn

Excellent hotel right in the heart of Naples. Don’t let the entrance fool you. It may be a little hard to find but the hotel gave excellent directions to the small elevator off of Via Toledo, a pedestrian only street, to access the hotel. Once the elevators doors open you will access a chic hotel with superior service, lovely rooms with good soundproofing given all of the activity on the streets just outside. The free breakfast was terrific each morning. Many good restaurants and shopping just a few steps outside. The port is only a 10 minute easy walk to hop on a ferry to Capri.

Leisure Partner

10/10

Exceptional

20 Oct 2025

Robert

I really enjoyed my stay here. The staff were welcoming and went above and beyond to help with requests. The hotel is situated close to many different amenities and attractions.

Leisure Self

10/10

Exceptional

18 Oct 2025

Pierre-Paul

Small quiet property on the first floor of a larger building, located on a small piazza off a pedestrian street accessible to multiple stores and restaurants. The staff is very helpful and welcoming. Breakfast was varied. The room was very clean with several amenities. I highly suggested.

Leisure Self

10/10

Exceptional

14 Oct 2025

Lori

Modern hotel with spacious rooms. Almost brand new. Location is central to the port and tours. Only downside is getting there or picked up. Arrived on a Sunday evening and it was a zoo and our driver couldn’t get us close. Had to walk with my 81 year old father and two big bags.

Staff is wonderful too. There is an elevator and you need a dime during the day but the staff gives you the money.

Friends_and_family Family

10/10

Exceptional

06 Oct 2025

Barry

The staff was great - the location was great. I will for sure recommend and utilize the location again. This is a great place very central to all eating and shopping. I would say it is hidden gem

Leisure Friends

10/10

Exceptional

05 Oct 2025

Paul

Great staff- especially Pia, Gerald, and Diana. Lovely hotel, good breakfast, and great location.

Friends_and_family Family

10/10

Exceptional

04 Oct 2025

Dianne

Our stay was awesome. Staff was friendly, helpful and made our stay extraordinary. We would definitely stay here again. Location was awesome too!

Friends_and_family Friends

10/10

Exceptional

04 Oct 2025

Penelope

Naples

Great room, amazing shower! Breakfast was lovely. Hotel was lovely marred a bit by the location down a dingy side street, however the location to shops and restaurants was great

Friends_and_family Friends

10/10

Exceptional

03 Oct 2025

Maira

Hotel was such a gem. It's in a hot spot with walkable everything, dining, shopping, and activity tours. It's a bit difficult to find the hotel entrance so I recommend using Google maps (assuming you have internet or download offline map in advance) & then ask someone when map says you arrived or are near because you will likely not know entrance is hotel entrance. Looks rugged if not used to the graffiti environment of Naples which I wasn't from California but after getting used to the area. We realized it was great area...a favorite for tourist spot. Breakfast was included and staff spoke English so they were very helpful! I'm so glad we stayed here!! Highly recommend.

Leisure Partner

10/10

Exceptional

02 Oct 2025

Paul

Lovely and friendly staff. Great location. Perfect place to stay in Naples.

Partner

10/10

Exceptional

01 Oct 2025

Vincent

Close to everything! Nice buffet breakfast onsite was handy.

Partner

10/10

Exceptional

01 Oct 2025

Peter

Location was terrific. In the middle of everything.

Partner

8/10

Excellent

27 Sep 2025

Jenna

Amazing staff, breakfast and location. Super clean rooms. Bed were hard though. Taxi is a block walk after 9 am as its a pedestrian street so a bit brutal with lots of luggage as no option but to pack it. There was a concert when we were there that you could hear a bit through the glass but otherwise the noise wasnt heard

Friends_and_family Family

10/10

Exceptional

25 Sep 2025

Calvin

Very clean. Close to many sights. And the staff was very friendly

Self

8/10

Excellent

21 Sep 2025

Andrea

Bravissimi e molto gentili i due ragazzi della reception

10/10

Exceptional

20 Sep 2025

William

I’ve been to Naples many times, but this is by far the best position and hotel in town

Leisure Partner

6/10

Pleasant

19 Sep 2025

Maria

The way up to the hotel is honestly horrible. When you’re inside de hotel it’s okay, but having to pay 10 cents to use an elevator, the building is kind off sketchy. We felt a little weird when entering the property. The street where it is located is very dirty and there’s homeless people there.

Leisure Partner

10/10

Exceptional

17 Sep 2025

Carlos

Front desk staff were helpful and accommodating. The area is very busy with shoppers and there are lots of shops and restaurants within feet of the hotel. The entrance to the building is difficult to find but inside is very new and well maintained. Overall, would certainly recommend for anyone looking to shop or sightsee in Naples.

Business_and_leisure Self

8/10

Excellent

09 Sep 2025

Martha

The hotel good the location was bad dangerous to the extreme Expedia needs to warm people about how dangerous location was

Leisure Partner

10/10

Exceptional

05 Sep 2025

Yulia

Door lock is a bit weird

Leisure Friends

8/10

Excellent

05 Sep 2025

Verified traveler

Clean and new inside. Street noise and would benefit from more detailed directions for getting to hotel.

Leisure Family

6/10

Pleasant

03 Sep 2025

Christian

Decent \"business like\" hotel in very convenient location. Definitely would not describe it as a luxury hotel: case in point breakfast as pretty sparse, no coffee offered, tried getting a glass of wine at 10pm and was told \"I can't leave the desk and my colleague will only come in 1h, so maybe you can get back then?\". Mind you bar is literally 5 meters from the check in desk.

On the plus side :
Hotel room is very clean, bed very comfortable and really close to walking attractions.

You can do a lot worse than this hotel, but it's not a luxury lifestyle hotel, it's a good Holiday Inn Express

Leisure Partner

10/10

Exceptional

02 Sep 2025

Antonio

Excellent hotel. Loved it amazing comfort.

Self

8/10

Excellent

29 Aug 2025

NARENDRA

Good

Leisure Family

10/10

Exceptional

25 Aug 2025

Darren

Really nice hotel the rooms are fantastic - it is on the first floor so it is difficult to find the entrance initially and the bar and restaurant are basic. Staff nice and helpful and great location

Partner

10/10

Exceptional

20 Aug 2025

Hector

We had a wonderful stay at Matilde! The property itself is spacious, clean, and beautifully maintained, with big, comfortable rooms that make you feel right at home. The location could not be better—you’re within walking distance of everything you’d want to see in Naples. From here, it’s easy to explore the historic center, the vibrant Spanish Quarter (where you’ll find the famous Diego Maradona mural), and countless charming streets full of life.

One of the highlights is, of course, the food—Naples is the birthplace of pizza, and you truly get to experience the very best here. Around the property, there are endless options, from authentic trattorias to world-renowned pizzerias. It felt like every meal was a highlight!

The service at Matilde is warm and welcoming, and you can really tell the hosts care about making your stay comfortable and memorable. Whether you’re here for sightseeing, history, or simply to eat the best pizza in Italy, this is the perfect base to experience Naples. Highly recommend!

Leisure

10/10

Exceptional

18 Aug 2025

David

Hotel Matilde is a lovely hotel, and in a great location right in the centre of Naples.

Leisure Family

8/10

Excellent

15 Aug 2025

Verified traveler

Convenient and secure

When I checked in they informed me that I had options for a welcome drink. I could choose a beverage from the mini bar in the room or have a drink from the lobby bar. The room power is off until you are in the room, and requires a key card, which means that there is no AC in the room when you are not present, the mini fridge is off and room temperature when you arrive, and there is an odor due to the humidity. The windows open, but they tell you not to open them due to the heat and humidity. There was a variety of breakfast options. They offered suggestions for area dining and shopping options. Taxi service is available in the attached building, but it does require walking outside to reach. The door locks on the main level / street entrance, and there is a buzzer for different tenants and businesses on the left side of the doors to help you enter the building. The elevator has a coin operated machine to activate, but it does not need money to operate. The location is very convenient on a main shopping street within a beautiful building.

Self

8/10

Excellent

10 Aug 2025

Verified traveler

Good hotel, hard to find, not accessible by taxi

The hotel is very well located, and seems to be recently rennovated. The rooms are a bit small, but still comfortable. The showers are amazing after a hot day in Naples, and for that I would recommend, but there are a few 'gotcha's about this place. For one, it is not accesible by taxi, so you should expect to walk with your luggage to reach the hotel entrance. Many taxis can't find it, and even when you're on the street it's not quite clear where the hotel is. You need to then find a buzzer button with the hotel name which is hardly visible, and hope you get buzzed in and find your way up to the hotel's floor with a very old and small elevator. I was hoping that the hotel would have sent instructions before my arrival, but somehow I didn't receive any so I was relying on photos from other travellers and images on google maps to figure it out for myself. Breakfast was good, but the coffee leaves something to be desired. Spend a few euros across the street and get a real coffee at Gambrinus to start your day right.

Self

10/10

Exceptional

04 Aug 2025

George

This is a city property that you can reach after the taxi leaves you about 2 blocks from the hotel. This is why you are in a very special area! Don't fear the short walk because the hotel is a nice, renovated gem inside a 300-year-old building!

The restaurants and shopping are everywhere around this hotel!

The room is a little oasis with all the comfort you expect!

The breakfast is modest but very filling!

I recommend this property for its location and comfort!

Leisure Partner

10/10

Exceptional

01 Aug 2025

Syed Shahid

Excellent food

Leisure Family

10/10

Exceptional

31 Jul 2025

Nicole

Spotless and large room, great air conditioning, bathroom is roomy with terrific shower. Breakfast exceeded expectatio and all staff were WONDERFUL. I will definitely stay here again.

Leisure Family

10/10

Exceptional

28 Jul 2025

Tracy

.

10/10

Exceptional

27 Jul 2025

Travis

Hard to find the entrance and the sign was blocked from street view.

Leisure Family

6/10

Pleasant

24 Jul 2025

Anwar

The hotel is located in a very old odd building. It has taken one full floor in that building. Does not look like a hotel from the outside and there is trash everywhere at the front door of the building.

Leisure Self

8/10

Excellent

21 Jul 2025

Dominic

Nice hotel but you need earplugs

Nice modern style hotel just outside of the Galleria Umberto. Hotel is in a great location with shopping and transit nearby. The bed linens and towels were all clean with no marks. I did see a few ants in the bathroom but nothing too alarming. The breakfast is boring, but thankfully when I had early tours scheduled they let me grab a few things before 0730 so I wouldn’t starve. All the staff are really nice and helpful. My only issue would be the noise from the street and front desk at night. Even with ear plugs it was hard to sleep due to the traffic on the street Via Toledo and the restaurant directly below my window. The reception area can be loud as well if there’s a phone call or people talking. There was also a strange knocking sound every night around 3am, but I couldn’t tell exactly where it was coming from.

Self

8/10

Excellent

18 Jul 2025

Tina

Nice hotel once inside, but entrance to hotel was through an old wooden door down an ally.

Leisure Partner

10/10

Exceptional

13 Jul 2025

Teck

A little like Charles Jarrott's Lost Horizon of 1973, this Shangri-la was somewhat difficult to locate. But once found it does not disappoint. A boutiques hotel sitting centrally on Via Toledo and next to Galleria Umberto, you actually look out into the Galleria through your room window. Step out and within 50 steps you are swept away by the human current of this ever bustly shopping district.
But good location is just one facet of this gem. The rooms are spacious by European standard. It has a good size shower cubicle. A bidet is a surprise and welcome inclusion.
The ever polite and seeking-to-please reception staff are second to none in providing directions, local knowledge and wise tips.
The included breakfast is not opulent but a welcome wholesome meal after you have had too much of the decadent treats on Via Toledo and wanted to slow down a bit. The breakfast staff are also ever obliging, fulfilling custom coffee requests and providing take-away services such as when they gave us two huge bags of food for the road when we rushed to catch the ferry to Positano.
If your expectations aren't over the top, Shangri-la is what you get when you stay with them.

Leisure Partner

8/10

Excellent

12 Jul 2025

Joseph

Not a fan of Naples. Room window is over a public mall, very loud, as is the hallway to the room

8/10

Excellent

10 Jul 2025

abba hay

La
Zona y entrada medio mala

10/10

Exceptional

30 Jun 2025

Liyuan

Great hotel!

8/10

Excellent

29 Jun 2025

Jose

Nice boutique hotel at an old property but nicely upgraded. Entrance is difficult to find and goes across some back allies but in general is safe. Very close to great shopping and the city center. Staff is ver nice and helpful.

10/10

Exceptional

26 Jun 2025

Melissa

Friendly Matilde

The entrance of the hotel was a little strange but it was in a busy location where there are shops and restaurants everywhere after a long day of Touring
The hotel was SUPER clean; the staff was very helpful and the breakfast host was great!

Friends_and_family Family

10/10

Exceptional

17 Jun 2025

Laura Jane

Great Location, Staff really helpful - breakfast was very good with lots of options.

Leisure Partner

4/10

Poor

15 Jun 2025

Matthew

The location was terrible, the room we were in was facing the alley and we were in an upgraded room. Staff were excellent.

10/10

Exceptional

15 Jun 2025

Niccona

Great hotel n good location. It’s a little noisy but that is because it’s in a central location.

Friends_and_family Family

10/10

Exceptional

05 Jun 2025

Raffaele

Great hotel

10/10

Exceptional

05 Jun 2025

Anthony

Entrance and approach slightly worrying when you arrive, but don’t let it put you off, great location, modern and spacious rooms, impeccably clean, great staff, good breakfast, we recommend it.

Leisure Family

10/10

Exceptional

04 Jun 2025

Alan

Sleek and stylish comfort in a safe and popular area in Naples! Extremely clean and very modern once you get past the ground floor entrance to what appears to be an older apartment building. The Matilde Hotel is located on the second floor (corresponding to the first floor above the ground floor in Europe). Buzz yourself in, take the elevator or stairs up one floor and you will find yourself in a transformed and completely modern hotel with large, spacious rooms and the best showers and water pressure we experienced in our 20 days of traveling through southern Italy. The bed was extremely comfortable. A very hospitable staff, Anna at the front desk in particular. Breakfast was plentiful and delicious; they even packed a breakfast box for our early morning departure. Some of the rooms face a busy pedestrian shopping street but we were not bothered by the noise, which seemed muffled by pretty good soundproofing.
Naples is a big gritty city; the Matilde Hotel made our stay a delight! Highly recommended!

Partner

4/10

Poor

02 Jun 2025

JULIE

This is one of the loudest hotels I’ve ever stayed in. The staff is wonderful. However, the room sits over an open area outdoor mall that is open all night. There is yelling, skateboarding, and loud nightlife that NEVER stops. Sleeping is impossible.earplugs help but not enough. It was a very restless three days.

Friends_and_family Friends

10/10

Exceptional

31 May 2025

Tomas

Great breakfast buffet, coffee and service thank you all

Leisure Partner

10/10

Exceptional

31 May 2025

Lee

The property itself was fantastic inside; however, it is very hard to find and access and when we arrived the outdoor areas surrounding the hotel were littered with trash due to the Napoli soccer celebration. The actual entrance to the hotel isn’t clearly marked and one has to take a very small elevator up one floor to get to the lobby. For those arriving, please know that you need to pay a small fee with coins to use the elevator. The staff was very kind and helpful once inside and the room was gorgeous. Breakfast was delicious.

Leisure Partner

10/10

Exceptional

27 May 2025

An-Ping

Friendly staff, great breakfast, spacious and modern room, and great location!

Partner

10/10

Exceptional

22 May 2025

Mami

The all staff at the hotel are all nice, good location, strong water pressure of shower and faucet. There is no negative point.