MH Design

8/10

Excellent

17 Feb 2026

kimi

The location is excellent. However, I was a bit confused at check-in because the front desk had been moved to a different location.

Leisure Self

6/10

Pleasant

13 Jul 2025

Benjamin

Great area, hotel itself is meh.

Leisure Friends

6/10

Pleasant

09 Jun 2025

Thomas

The building and room were rather charming. The fact that the building we stayed in was an extension of the main facility and located a quarter mile up a hill. We had to roll our bags up the hill and then up the marble steps to our room. After an eleven hour plus plane ride we were exhausted.

Leisure Partner

8/10

Excellent

17 May 2025

Tomoki

It was slightly far from merto staion.

Leisure Family

6/10

Pleasant

30 Aug 2023

Patrick

The listing on Expedia mentioned “Parking available” - there is none. We wasted an hour trying to find the one indicated by the reception, but our GPS brought us to a tunnel quite far from the hotel. We gave up and found parking near the hotel but it wasn’t cheap!

Leisure Partner

10/10

Exceptional

13 Aug 2023

David

Perfect

6/10

Pleasant

28 Mar 2023

Ciro

What we liked:

The hotel is situated in Via Chiaia, a few steps from the Palazzo Reale and the San Carlo Theatre as well as Piazza del Plebiscito and Mergellina (the seawalk). This is a prime location, from here you can go anywhere, its right there by the quartieri spagnoli (spanish quarters) as well (if you are a soccer fan this is a great spot to visit).

The staff is super friendly and the room was cleaned daily.

What we didn't like:

The room was extremely small with barely any space too move. There was no air circulation and no fan, this made the space extremely stuffy, we had to have the balcony constantly opened. The air conditioning unit was broken and unfortunately they knew this and still put us in the room, we complained ahout it and they told us they'd move us to a room with it's own AC the next day (most of the room had centralized AC and it was set on heating) this however didn't happen because the next day they told us unfortunately they were full. The bed was made up of 2 twin beds put together which honestly is typically around here, unfortunately one side was super hard and the other was okay. At night we had to sleep with the balcony doors opened because of the heat and as a result all the noises from the outside came in. Also, while they cleaned the room daily they never changed the towals in the bathroom even when we put them on the floor for them to replace.

Overall, this is a good spot when considering quality, location and price.

Leisure Partner

4/10

Poor

11 Sep 2022

Mariela

Don’t be fooled by the photos

The location is good and very central and rooms were serviced ever day which is good. The photos of the room are so deceiving. The rooms are tiny. The air con barely worked and did not cool down even though it was so hot outside! The shower was awful and looked broken and unfinished. Water would go everywhere and flood the bathroom. Had to use the small handheld shower hose which pointed in the awkward position and wa so low that again the water went everywhere. The building to get to your room looked like it was an abandoned building, not inviting at all.

Partner

8/10

Excellent

19 Aug 2022

Elena

Местоположение отеля

Leisure Family

2/10

Poor

17 Apr 2019

Verified traveler

Bathroom was filthy. Mold everywhere. Air conditioning did not work.

Leisure Partner

8/10

Excellent

13 Aug 2018

Mike

NICE HOTEL IN THE CITY CENTER. NO NEED FOR A VEHICLE PLENTY OF SHOPS ALL AROUND AND PARKING LOTS ARE A 15 MIN WALK

8/10

Excellent

12 Feb 2018

Verified traveler

Great.

Great stay.

Family

8/10

Excellent

12 Oct 2017

Verified traveler

good location to central Naples; walking to beach;

We were made to feel welcome; rooms ok, tiny, but central and good value. Clean and quiet, and that's great!

4/10

Poor

02 Oct 2017

Verified traveler

Considering the rate we pay the overall experience very disappointing.

Family

10/10

Exceptional

17 Jun 2017

Arisa

Great service

The most important thing for me is a service. Staff is helpful and friendly,
Grazie!
I have really come to Napoli. See you soon.

10/10

Exceptional

11 May 2017

Michael

Eventual nice stay after booking mix up.

When we arrived we discovered the hotel had not received our booking from Hotels.com. However thanks to the help of the receptionist we found alternate accommodation for the booked out weekend. The alternate hotel was grossly overpriced despite being the cheapest of the few available for the weekend, very basic and in a dreadful area. I had no satisfaction trying to find out why my confirmed booking did not reach the hotel after speaking to a Hotels.com phone representative who told me to email a complaints address who would reply within 72 hours, I have still heard nothing from them a week later.

Partner

2/10

Poor

14 Oct 2016

Eric

Book somewhere else

Room was in another nearby building, entrance was in a dark empty courtyard with unsecured entrance from the street, ideal for muggings. Hallways inside were dark with motion sensing lights that required you to walk into dark areas before they turned on. This non smoking room had clearly been smoked in heavily. Room safe did not function. Management did nothing about our complaints about the smoke, safe, and tv. Housekeeping simply folded our used towels and rehung them as clean. Shower did not hold temperature, cycling between frigid and scalding. TV.sound did not work, and was a ridiculous jumble of cables with a small cable box dangling from the cables against the wall. Holes in the walls. Broken bathroom mirror. Broken sink drain. Most expensive hotel I stayed in on my trip and by far the worst hotel I have ever stayed in.

Partner

8/10

Excellent

07 Sep 2015

Mario

Good little hotel for business trips

I was in town for business so the hotel was very convenient and the room rather small adequate for my needs. I would not use it if I was visiting for tourism with a girlfriend but maybe they have bigger size. Breakfast was basic but overall good value for money

6/10

Pleasant

18 Aug 2015

Alexandra

Hotel was good, location fine, but no airport bus

We only stayed the night before taking a flight out in the morning. For someone wanting to do a lot of site seeing, this is a little bit away from most of the traditional \"sites\" but it wasn't that far. The rooms were good, AC was good, clean, etc. We did select this hotel based on their being a free airport shuttle, however, to clarify for everyone the bus is not 24 hours and it sounded like it left from harbor area (not the hotel). You may want to get more information on the shuttle before booking if that is important to you.

Partner

4/10

Poor

06 Aug 2015

Verified traveler

The room was very small and so was the bathroom. It also smelled bad.

Family

6/10

Pleasant

08 Oct 2012

Verified traveler

Good for an overnight stay

good for an overnight stay for an early flight, close to shopping, food and historical center

8/10

Excellent

02 Mar 2026

Brenno

Stanza perfetta, personale gentile

Friends_and_family Family

8/10

Excellent

20 Nov 2025

Erna

Alles in Ordnung

10/10

Exceptional

12 Sep 2025

Gianvito

Perfetta location

Business

10/10

Exceptional

13 Aug 2025

Jose Luis L

Excelente quarto, e ótimo café da manhã.
Fácil acesso a tudo. Metrô próximo! Não fomos de carro por conta das ZTL.

Partner

6/10

Pleasant

11 Aug 2025

Paula

Well located

Well located

Friends_and_family Friends

8/10

Excellent

26 Jul 2025

Giuseppe

Sehr gute Lage, freundliches Personal

Leisure Partner

8/10

Excellent

13 Jul 2025

Helen

Centralt, tyst och bra hotell.

Rent, trevlig personal, tryggt centralt läge nära hamnen om man skall ta båtarna till Amalfikusten. Bilfri gata så helt tyst vilket var underbart. Bra AC då vi hade 35 gradigt väder ute.

Friends_and_family Family

10/10

Exceptional

09 Jul 2025

Jessica

Estaba limpio y facil de encontrar

Leisure Family

10/10

Exceptional

27 Jun 2025

YUKIHIRO

部屋は完璧、スタッフの方も非常にフレンドリーです！

Business Self

8/10

Excellent

24 Apr 2025

RIVADAVIA

Muito boa rstada.

Friends_and_family Family

10/10

Exceptional

31 Jan 2025

Fabrizia

L’hotel è in pieno centro a due passi da piazza del Plebiscito. La via è una ztl quindi tranquilla e serena
La camera è pulita e confortevole. Bene la colazione

Leisure Partner

10/10

Exceptional

11 Oct 2024

Caleb

Todo exelente 5 estrellas

Leisure Self

8/10

Excellent

01 Oct 2024

Rolf Petter

Veldig sentralt hotell, midt i en gå/handlegate, masse restauranter rett i nærheten og livlig folkeliv, hyggelig betjening og rene pene rom

Friends_and_family Friends

6/10

Pleasant

30 Jul 2024

Fabrizio

Buon albergo in zona centrale di Napoli, peccato per la colazione a quanto scarsa servita in un bar fuori dall’hotel (solo cappuccino/tè e brioche)

Partner

10/10

Exceptional

27 Jun 2024

tiziana

Posizione eccellente

4/10

Poor

18 Apr 2024

Vincenza

Soggiorno deludente

Stanza interna buia, odore sgradevole proveniente dal bagno, niente hall dove sostare a leggere o chiacchierare, costo eccessivo per quello che offre.

Friends_and_family Family

10/10

Exceptional

08 Mar 2024

KUNIKO

設備は値段なり。
部屋は広めで、3人でしたが、160サイズのスーツケース2つを広げることができました。
その代わり、ソファベッドのせいで、クローゼットの扉が半分も開きませんでしたが、あまり使わなかったので、まあよし。
壁が薄く、バスルームで隣の部屋の音がよく聞こえたり、廊下の喋り声がよく聞こえました。
窓は防音で、外の音はほとんど聞こえませんでした。
このお値段で朝食もついているし、十分じゃないでしょうか。

Leisure Family_with_children

2/10

Poor

02 Jul 2023

Mika

Served breakfast run out. Noisy.

Leisure Partner

8/10

Excellent

18 Jun 2023

Tamara

The room itself was really nice and spacious but the shower was tedious as the drainage was not working properly and you could only leave the water running for a minute and then wait for the water to drain in order to not completely flood the bath. I still would highly recommend the hotel as the staff was very friendly and helpful and the room itself was great!

Leisure Partner

8/10

Excellent

21 Apr 2023

Catherine

Excellent emplacement. Chambre petite mais confortable.

Leisure Friends

6/10

Pleasant

27 Aug 2022

Carolina

Volveria al Hotel pero no a Napoles

Staff Amigable en todo momento. La Habitacion con cama comoda y buen AC que mantenia la habitacion fria (habia sensacion termica de 38 grados al llegar). Acceso al Hotel un poco caotico dada la zona donde se encuentra la cual era muy ruidosa y sucia.

Partner

8/10

Excellent

02 Dec 2021

Leonardo

Nel cuore di Napoli

Sito in pieno centro, è posizionato strategicamente per acquisti e visita delle più importanti strade di Napoli. Confortevole, ottima accoglienza, tutta nel calore partenopeo. Se dovessi andare in centro a Napoli, lo consiglierei.

Business

8/10

Excellent

11 Aug 2021

Maria

Urlaub in Napoli

Der Aufenthalt war soweit so gut was mir nit gefallen hat, dass wenn man ein Zimmer mit Frühstück bucht und die ganze Woche hören muss das es nur ein kleines Frühstück gibt wegen verschiedene Gründen (Caffe und Gipfel und nichts anders) dann muss mann es bri der Buchung erwähnen!!!

Friends_and_family Family

2/10

Poor

30 Jul 2020

Giulia

Reception inesistente

Siamo arrivati e non c’era nessuno in reception! Abbiamo dovuto telefonare e ci hanno assegnato una stanza a caso perché avevano già una tessera magnetica pronta che abbiamo recuperato noi dal banco. La mattina dopo siamo stati svegliati da una donna inglese che urlava cercando qualcuno per fare il check out ma anche la mattina non era presente nessuno alla reception! Colazione scarsissima (solo fette biscottate confezionate e croissant).

Partner

10/10

Exceptional

29 Feb 2020

ROBERTO

4 nuits dans le centre de Naples

Agréable séjour à Naples dans un hôtel très bien placé, propre avec du personnel compétant et sympa.
A conseiller sans problème.

Friends_and_family Family

6/10

Pleasant

28 Feb 2020

Oumaima

Viaggio di coppia

Ci siamo trovati bene
Le uniche pecche sono che le stanze sono microscopiche, troppo piccole
La porta del bagno non si chiudeva e non è il massimo
Il telecomando non funzionava quindi bisognava al alzarsi per spegnerla o accenderla
Faticava a farti cambiare il canale e non riuscivi a vedere il menù
Peccato per la colazione perché non c’era un’ampia scelta di cose...

Partner

8/10

Excellent

23 Feb 2020

Stefano

Silenzioso e iper centrale. Personale gentile e molto disponibile. Purtroppo alcune camere sono in un edificio attiguo a cui si accede separatamente con un codice di sblocco per la porta. Ed è un po’ scomodo dover uscire in strada per raggiungere la portineria e la sala colazione al mattino

Leisure Partner

8/10

Excellent

22 Feb 2020

Verified traveler

C’est la deuxième fois que nous venons. L’hôtel est très bien situé. En plein centre de Naples. Près de la mer, du métro, du funiculaire et des boutiques.

L’équipe est accueillante.

Il y a 3 chambres par étage. Deux chambres ont une fenêtre qui donne sur un puit de lumière et une chambre donne sur la rue.

Cette année nous avons pris la suite junior en croyant que nous allions avoir une vrai fenêtre mais non. Tjrs aussi étouffant pour nous. Malgré que c’est calme du au puit de lumière et il y a les nuisances sonores de la réception ou des autres chambres.

Niveau nettoyage, cela n’est pas top. Le lit est propre mais niveau salle de bain je donnerai 5/10. Je crois que l’aspirateur n’existe pas ?!

Leisure Partner

6/10

Pleasant

31 Jan 2020

Verified traveler

Assenza bidet in bagno e perdita acqua dalla doccia

Leisure

10/10

Exceptional

27 Dec 2019

Vincenzo

BELLISSIMO HOTEL

BELLISSIMO!!

Partner

10/10

Exceptional

25 Dec 2019

Vincenzo

STUPENDO.

BELLISSIMO!!!! Personale simpaticissimo, ed efficiente.

Friends_and_family Friends

10/10

Exceptional

06 Nov 2019

MARIA APARECIDA

Napul'è mille colore!!!

Minha estadia foi ótima, fomos muito bem atendidos por todos e o café foi bem gostozinho!! A localização é excelente, caminhamos bastante e nos divertimos muito com os restaurantes e pizzarias no entorno com música ao vivo à noite!Sugiro pegar o HOP ON HOP OFF, para conhecerem lugares lindos! Quero muito voltar a Napole, e vou voltar para o mesmo hotel! Não tem luxo, mas eu super recomendo!

Friends_and_family Family

8/10

Excellent

02 Nov 2019

Atsuo

中央駅からは少し離れているのでタクシーを利用。キアイア通りに面したホテルの出入り口が小さいので最初は見逃してしまった。小さなホテルで部屋も決して広くないが、小さいけれどリフトも有り、小奇麗で、トイレ／シャワー設備も必要十分かと思う。朝食も不満は感じなかった。近所に著名なカフェやレストランも多数有り、夜も賑やかで雰囲気は良かった。ナポリは初訪問で、他の地域との比較が出来ないが、海岸にも近く、リーズナブルなホテルだと思う。

Leisure Family

6/10

Pleasant

16 Sep 2019

Verified traveler

la posizione ottima. la divisione in due strutture con colazione in un altro edificio non la ho gradita.
da migliorare i dettagli nelle camere.
Sandra

Business_and_leisure Partner

8/10

Excellent

23 Aug 2019

Thomas

Hôtel propre et calme, personnel très sympa, idéal pour une nuit

Partner

10/10

Exceptional

24 Jun 2019

Flaminia

Ottimo soggiorno ,personale gentile e disponibile e soprattutto ottimo caffè italiano ristretto!

Partner

8/10

Excellent

23 Jun 2019

Adele

La posizione dell’hotel è in una delle vie più belle e centrali di Napoli, perfetta per raggiungere a piedi i punti principali della città. La metropolitana è a non più di 300m cosi come il
Molo Beverello da cui partono gli aliscafi per le isole. La sera è una zona sempre molto viva,tra ristoranti, bar, pizzerie, friggitorie e gelaterie. In 5 minuti sei sul lungomare per raggiungere i vari locali presenti. Le camere sono divise tra il
Blocco principale con la portineria ed un blocco secondario in un edificio separato a pochi metri di distanza. Camere di buone dimensioni con un arredamento molto minimal e impersonale ma complessivamente adeguato per un tre stelle. Il Personale di questo hotel è veramente eccezionale. Tutti molto disponibili anche a dare consigli e dritte. Ogni nostra richiesta è sempre stata esaudita. Unica nota negativa è stata per noi la colazione. Poca scelta e scarsa qualità nella proposta. Da una città come Napoli, data l’offerta gastronomica della città, ci saremmo aspettati una maggiore attenzione a questo dettaglio, con prodotti tipici e locali, non preconfezionati.

Partner

8/10

Excellent

22 May 2019

Verified traveler

Cortesia e gentilezza del personale.
Posto molto centrale.

Leisure Self

10/10

Exceptional

19 May 2019

Verified traveler

Molto tranquillo e céntrico, molto cordiale, soprattutto il signore della reception e la caffetteria.

Leisure Partner

10/10

Exceptional

27 Mar 2019

FAMES

Bom custo-benefício

Hotel bem equipado, bom café da manhã e perto de boas atrações turísticas.

Partner

8/10

Excellent

26 Mar 2019

Verified traveler

Posizione ottima!
La struttura era come mi aspettavo con personale molto disponibile e gentile.
Ambiente pulito.
A colazione mancavano le sfogliatelle che a Napoli proprio non possono mancare...

Business Self

10/10

Exceptional

24 Sep 2018

Euna

친절 하고 정말 좋아요!

정말 친절 해요 :) 제가 새벽 4시에 도착했는데 친절하게 응대 해줬습니다. 시내에 가깝고 좋아요
화장실도 넓고 좋아요

Partner

4/10

Poor

19 Aug 2018

Verified traveler

Overbooking in Hotel?? PAZZESCO!!!! Mai visto!

Prenotate 3 stanze in totale ma quella singola da 80€ a notte (e dall'Hotel confermata via mail) non era invece disponibile al momento dell'arrivo per un'inverosimile scusa (una persona gravemente malata che non riusciva a lasciare la stanza, ma dai!) e la persona è stata inviata in un B&B vicino ma penoso, piccolissimo, poco pulito, senza telefono in camera e zero campo x il cellulare, nessun contatto di riferimento, un B&B da non più di 30€ a notte (regalate); x il \"disguido\"è stato fatto uno sconto totale di 20€ x notte, ridicolo!
Le altre stanze erano piccole, poco pulite, frigobar poco funzionante e porte della doccia in parte rotte e con acqua che usciva fuori. Colazione misera: cornetti surgelati, qualche fettina di salumi, un paio di torte da latte, zero pasticceria napoletana; bevande preparate (ma non servite al tavolo, bisognava prendersele da soli) solo su nostra ordinazione, il responsabile non fa alcun accenno di servizio, men che meno di sorriso; tazza del latte riempita poco più della metà (il latte costa!). Rumori e grida sguaiate provenienti la sera dalla stessa reception...protestare per tutte queste cose? Non avrebbe avuto senso, per 2 giorni e per l'ultimo soggiorno in questo \"hotel\".
Lati positivi: la connessione (veloce), la cordialità del ragazzo in reception (gentile e visibilmente imbarazzato per il grave errore della stanza data a qualcun altro, forse non per sua colpa); la zona (centrale e comoda).
Giudizio finale: assolutamente da evitare

Family

10/10

Exceptional

11 Jun 2018

Sabrina

albergo in posizione invidiabile.

Grazioso hotel in posizione strategica. Dista appena 20 metri da Piazza del Plebiscito. Qualche
piccolo particolare da rivedere...nel complesso io e il mio compagno lo consigliamo a tutti.

Partner

8/10

Excellent

09 Jun 2018

Verified traveler

la posizione merita il soggiorno

Hotel in zona ottima per il turismo e muoversi per la città: si raggiunge tutto a piedi. Personale disponibile e cortese. Una scelta da considerare per quale he giorno \"napoletano\" Forse una maggiore attenzione al comfort delle stanze no guasterebbe.

Family

10/10

Exceptional

26 Mar 2018

Gianni

Una notte a Marzo 2018

Tutto ok. L'hotel è centralissimo (via Chiaia.... 2 minuti a piedi da piazza del Plebiscito). Il personale dell'hotel gentilissimo e la camera in ottime condizioni. Buona anche la colazione.

8/10

Excellent

25 Mar 2018

Salvatore

Consigliato

Cortesia, pulizia, buona la colazione, posizione ideale

10/10

Exceptional

18 Mar 2018

Verified traveler

Ottimo hotel in centro

Via Chiaia e' la piu bella via di Napoli e questo albergo e' perfetto. 24H aperto

8/10

Excellent

04 Feb 2018

Verified traveler

Albergo gradevole in zona pedonale

Napoli sotto la pioggia è comunque bella, anche se si è goduta poca la visione del golfo. Merita il Cristo Velato, Napoli sotterranea, Teatro San CArlo e San Gregorio Armeno (presepi) e tutte le vie del centro storico. Nella zona dell'albergo vi era presenza forze dell'ordine. Ristoranti nelle vicinanze. Pizza molto buona.

6/10

Pleasant

20 Dec 2017

BEOMJUN

Not bad place but slow wifi

Well. Not bad place comparing other hotel in this area. Good locations near central popular places. Without window, you cant see the outside. Wifi is slow. Dining room is on the top floor. Lesuirous feeling you can feel.

4/10

Poor

06 Oct 2017

jorge

condiciones

hotel en mal estado, escaso desayuno, no habia wifi y la habitacion no era comododa. Solo es buena su ubicacion

8/10

Excellent

26 Sep 2017

Maria Beatriz

Nos dieron una habitación en un edificio distinto al del hotel si bien es cierto que estaba a sólo 2 portales. La habitación tenia algunos detalles de falta de mantenimiento, principalmente en el baño. La ubicación es inmejorable y el personal muy atento. El desayuno justo en variedad pero bien en calidad.

Partner

8/10

Excellent

21 Sep 2017

Alain

Reservei um quarto, mas não tinha qdo cheguei, tive de ficar num quadro inferior na primeira noite

Partner

8/10

Excellent

25 Jun 2017

Norma

Personal muy amable