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The Kingswood Hotel

Exeter · United Kingdom

The EsplanadeView location

8.8/10Excellent194 Reviews
Cleanliness9.2/109.2
Service9.4/109.4
Comfort8.6/108.6
Condition8.8/108.8
Neighborhood10.0/1010.0
Amenities8.6/108.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About The Kingswood Hotel

When you stay at The Kingswood Hotel in Sidmouth, you'll be on the beach, within a 5-minute walk of Dorset and East Devon Coast and East Devon Art. This beach hotel is 13. 1 mi (21. 1 km) from Devon Cliffs Beach and 13.

6 mi (22 km) from Exmouth Beach. Take in the views from a terrace and make use of amenities such as complimentary wireless internet access. Featured amenities include dry cleaning/laundry services, luggage storage, and a safe deposit box at the front desk. Limited parking is available onsite.

At The Kingswood Hotel, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. A complimentary full breakfast is served daily from 8 AM to 9 AM. Stay in one of 49 guestrooms featuring flat-screen televisions.

Complimentary wired internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs or showers and complimentary toiletries. Conveniences include phones, as well as safes and coffee/tea makers.

Read more about this hotelShow less

When you stay at The Kingswood Hotel in Sidmouth, you'll be on the beach, within a 5-minute walk of East Devon Art and Dorset and East Devon Coast.

This beach hotel is 0.1 mi (0.1 km) from Sidmouth - Valley, Ridge and Jurassic Coast Walk and 0.1 mi (0.2 km) from Sidmouth Beach. Stay in one of 49 guestrooms featuring flat-screen televisions. Complimentary wired internet access keeps you connected, and cable programming is available for your entertainment.

Bathrooms have bathtubs or showers and complimentary toiletries. Conveniences include phones, as well as safes and coffee/tea makers. Featured amenities include dry cleaning/laundry services, luggage storage, and a safe deposit box at the front desk. Limited parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 10:30 PM
Check-out until 10:30 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No front desk Professional property host/manager Pets allowed Only dogs are allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: GBP 100.0 per stay

    We have included all charges provided to us by the property.

  • You need to know
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    There is no front desk at this property. This property doesn't offer after-hours check-in. The host will greet guests on arrival. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Guests must contact this property in advance to reserve onsite parking
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher and a smoke detector
  • Minimal age
    18
  • Optional fees
    • Pet fee: GBP 10 per pet, per night
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

East Devon Art 0.3 km / 0.2 mi
Dorset and East Devon Coast 0.4 km / 0.2 mi
Manor Pavilion Theatre 0.4 km / 0.3 mi
Sidmouth Beach 0.4 km / 0.3 mi
Connaught Gardens 0.6 km / 0.4 mi
South West Coast Path Section 45 Trailhead 0.7 km / 0.4 mi
Jacobs Ladder Beach 0.7 km / 0.4 mi
The Byes Riverside Park 1.2 km / 0.7 mi
Sidmouth Museum 1.9 km / 1.2 mi
Norman Lockyer Observatory 2 km / 1.2 mi
Salcombe Hill Walk 2.4 km / 1.5 mi
East Devon 3.7 km / 2.3 mi
The Donkey Sanctuary 5.8 km / 3.6 mi
Otterton Mill 6 km / 3.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 49
  • hotel
  • Wheelchair-accessible
  • Car park
  • Wi-fi
  • Laundry service
  • Lift access
  • Terrace
  • NewspapersExtra charge
  • Breakfast
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TWIN ECONOMYTWIN • ECONOMYTWN.EY

    Photos are not available for this room type.

    The Kingswood Hotel

    TWIN ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SEA VIEWDOUBLE • SEA VIEWDBL.VM

    Photos are not available for this room type.

    The Kingswood Hotel

    DOUBLE SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    The Kingswood Hotel

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SEA VIEWSINGLE • SEA VIEWSGL.VM

    Photos are not available for this room type.

    The Kingswood Hotel

    SINGLE SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM WITH DOUBLE BEDFAMILY ROOM • WITH DOUBLE BEDFAM.DB

    Photos are not available for this room type.

    The Kingswood Hotel

    FAMILY ROOM WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SEA VIEWTWIN • SEA VIEWTWN.VM

    Photos are not available for this room type.

    The Kingswood Hotel

    TWIN SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    The Kingswood Hotel

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about The Kingswood Hotel

8.8
Excellent
194 Reviews
Cleanliness
9.2 /10
Service
9.4 /10
Comfort
8.6 /10
Condition
8.8 /10
Neighborhood
10.0 /10
Amenities
8.6 /10
75 reviews shown
10/10
Exceptional
04 Aug 2026
Michael
A Hotel run by a very established family as top quality family oriented hotel. The staff are fantastic, the building is well cared for and the guests are made to feel like they are part of the same family. Can't fault them.
8/10
Excellent
28 Jul 2026
Hayley
Excellent location on esplanade. Stairs dated and probably original but don’t let that put you off. The room was clean and not dated with everything I required for a couple of nights. Breakfast was good both days and cooked to order. Be aware parking spaces are limited. There is a car park a short stroll down the road or you might be lucky and find a roadside space as there are a few with no restrictions near roundabout.
10/10
Exceptional
20 Jul 2026
Kevin
Excellent hotel right on the sea front, excellent staff, great breakfast, will definitely use the Kingswood again
Partner
10/10
Exceptional
12 Jul 2026
Ross
Lovely staff, spotless hotel, and superb seafront location. Even our dog was given a breakfast sausage. Very friendly and welcoming. My only concern was that the hotel is advertised as having parking. Technically yes this is correct but it’s extremely limited and we were told it’s not available after booking.
Partner
10/10
Exceptional
05 Jul 2026
Janette
Nice clean hotel small rooms but great view of the sea. Good breakfast
Partner
10/10
Exceptional
03 Jul 2026
Denise
The hotel was well kept and clean . The staff were excellent, very helpful. Food was great.
Very close to the beach, just across the road and the town just around the corner.
We were very happy with our stay.
Partner
8/10
Excellent
14 Jun 2026
Patricia
Clean and comfortable room. Staff were helpful. Overall I had a lovely stay.
Self
2/10
Poor
10 Jun 2026
Kanika
The room was ridiculously small and the bathroom hardly usable because of the space.
The decor was shabby and falling apart, the staff indifferent at best and rude at times.
Overall not worth the money at all
Partner
10/10
Exceptional
03 Jun 2026
Peter
The hotel was in a great position, comfortable and the food was very good. We enjoyed our stay.
Partner
10/10
Exceptional
31 May 2026
Clive
Spotlessly clean , amazingly helpful staff, great location, perfect.
Self
8/10
Excellent
10 May 2026
Janet
Actually stayed in Elisabeth hotel next door to Kingswood as we asked for walk in shower and the hotel was lovely and staff very friendly.
Partner
10/10
Exceptional
29 Apr 2026
Adele
So close to the beach, you feel like you're actually on it. Fab location, stunning views delicious breakfast and lovely staff.
Family
10/10
Exceptional
09 Apr 2026
Trudie
Such friendly staff- from main desk sorting taxi’s and parking -
fab breakfast menu & the most amazing scrambled egg!
Comfortable lounge area with Evening quizzes for those who wanted.
Right on seafront.
Perfect
Self
10/10
Exceptional
07 Mar 2026
MR LARRY
Ideal place to stay for a single business traveller in Sidmouth. Close to the beach, the centre & The Anchor Inn. Will surely return. Thank you
Self
8/10
Excellent
22 Feb 2026
Maggie
Staff very helpful, lovely stay in a great location. Only thing was the bed and room were a bit small
Family
10/10
Exceptional
18 Feb 2026
Martin
Great hotel, perfectly located with nice clean rooms and very friendly staff. Breakfast was also excellent.
Family_with_children
6/10
Pleasant
30 Nov 2025
Gemma
The room was nice but the pull out bed was rock hard lot of noise coming from below it was like a fire door slamming constantly, and above was noisy. Staff were friendly breakfast was nice
Leisure Family
8/10
Excellent
20 Oct 2025
Preetam
Great location, dogs welcome, staff so friendly especially MIRSHAD, RAJEEN, SHEENA. They were so kind to my dog aswell. Everything is walking distance.

Room was very small BUT the view of the sea was brilliant and the balcony. The room was small but had everything you needed.

They even gave my dog some sausage at breakfast.

Parking at the back of the hotel is brilliant too.
Leisure Pet
8/10
Excellent
01 Oct 2025
Katherine
I had a rear room with no outlook and a frosted window (but I knew this ) but it was a bit noisy as the extractor for the kitchen started up quite early in the morning.
Excellent breakfast and dinner choices and the drinks were reasonably priced but I was rather surprised to pay £4 for a small glass of peanuts!! Next time I’ll bring my own!!
Leisure Self
10/10
Exceptional
29 Sep 2025
Karen Susan
Lovely place to stay
Leisure Family
4/10
Poor
27 Sep 2025
Karl
Room seemed clean but had a strange smell. No toiletries provided apart from liquid soap. WiFi was not good. Breakfast was disappointing.
Leisure Partner
10/10
Exceptional
21 Sep 2025
Andrew
Great stay. Will be back
Leisure Partner
8/10
Excellent
18 Sep 2025
Alan

Great hotel and location

Great location on the waterfront
Sea view room with balcony was great
Breakfast excellent
Quiet town
Partner
10/10
Exceptional
17 Sep 2025
Glenn
Really good location on the safe front. Clean room and bathroom.
Leisure Self
8/10
Excellent
05 Sep 2025
Kevin

Kev (leicester)

We were both very happy with room, unfortunately was right at top of hotel, but didn't mind as we were out the way of buzy floors below.
Good morning breakfast, staff very helpful.
Bar and reception area good.
Would stay again.
Partner
10/10
Exceptional
29 Aug 2025
Linda
What a lovely hotel right on the seafront ! I cant fault it !Thankyou .
Leisure Self
10/10
Exceptional
24 Aug 2025
Andrew
Just a one night stay but would be happy to return. Easy parking with space allocated at rear of hotel. Sea view with balcony, comfortable bed, great staff, good value as well.
Partner
8/10
Excellent
24 Aug 2025
William

Excellent Value

Very helpful and efficient staff. The Hotel offers excellent value.
Breakfast was good, but we did not eat at lunch or dinner.
Our room was adequte but small and was one of their lesser rooms.
A lovely position would come again.
Partner
10/10
Exceptional
24 Aug 2025
Anne
Toilet paper needs upgrading for sure!
Staff friendly and helpful.
Lovely hotel & Sidmouth is a lovely town.
Leisure Partner
4/10
Poor
10 Aug 2025
Clamor

Disappointing

Room not clean, TV not working
Friends_and_family Friends
10/10
Exceptional
10 Aug 2025
John

comfortable rooms and exceptional service

We were very impressed with the friendliness of the staff and the comfort in the rooms. Both the bedroom and the public rooms were very clean and well maintained. The breakfast and evening meals were superb and we did enjoy having a freshly cooked breakfast brought to our table rather than a buffet style self service where the food had been hanging around. The overall impression was of happy staff creating a pleasant atmosphere
Partner
10/10
Exceptional
07 Aug 2025
Jonathan
Excellent in every way.
Leisure Family
10/10
Exceptional
06 Aug 2025
Jill
Beautiful position overlooking the seafront
8/10
Excellent
28 Jul 2025
David
lift was necessary at all times as stairs are very steep
8/10
Excellent
22 Jul 2025
Neal
Very clean and service excellent. Booked a standard double room, this was quite small and the shower very tiny, anyone of large build would not get in it.
No other complaints.
Leisure Partner
10/10
Exceptional
13 Jul 2025
Sarah
Our room was beautifully styled, loved the eco and fairtrade drinks and toilettries in the room, everywhere well presented and spotless, nice food and wonderful staff
Leisure Partner
10/10
Exceptional
29 Jun 2025
Christine
Very noisy bell for the lift.
10/10
Exceptional
23 Jun 2025
Vera
We were very impressed with staff at the hotel ciuldnt do enough to accommodate any of our preferences, would stay here again without hesitation
Leisure Friends
8/10
Excellent
21 Jun 2025
Karyn
Meals service
Leisure Partner
8/10
Excellent
09 Jun 2025
Richard
Very friendly and helpful staff. Food was delicious. Great shower. Room had a balcony with a superb sea view. Room very clean but was small. Would definitely come again.
Partner
10/10
Exceptional
30 Mar 2025
Donald
Excellent stay - hotel and staff excellent with car park. No problems
Leisure Partner
8/10
Excellent
02 Jan 2025
Andrew
Overall another lovely stay at The Kingswood. The lounge is lovely, the quiz a bonus and staff all delightful - special shoutout to Steve who is an asset all round. Lots of personal attention including remembering our son’s name. Breakfast is great quality and tasty with good choice. Room was a bit warm despite radiators being off and there’s no aircon. Windows do open but it can be noisy if you look out onto the car park. A rather noisy rattly fan started up each morning at 7 at the back of the property - I think the kitchen extractor. Didn’t bother us as we are up by then but if you like a lie in it was probably loud enough to wake you.

The hotel couldn’t be more convenient for the seafront and town centre, with everywhere easily walkable from it. Free parking is available if you ask early enough.
Leisure Family
4/10
Poor
24 Nov 2024
Martin
The hotel was great in almost every way. However, fundamentally I expect good quality beds. I booked a family room for 3 adults, clearly stating that we would each need our own bed. Staff were helpful in making up a second pull out bed but the two pull out beds were extraordinarily uncomfortable, each with a ridge across the middle that gave me a sore back to sleep on. I'm guessing its mostly children that take these beds but that shouldn't mean they should tolerate them. Disappointing as I really needed a good night's sleep.
Leisure Family
10/10
Exceptional
02 Nov 2024
Sally
Amazing location and the sea facing balcony really enhanced the whole experience.
Leisure Partner
10/10
Exceptional
25 Oct 2024
Nick

Excellence in Customer Service

So as we were driving down to Devon we were running a little late. Liz on reception took the trouble to ring us and check our ETA so that we wouldn't have any difficulty getting in when we arrived. Top drawer. She had also rang me earlier in the week to sort out our parking as she suspected email wasn't working.
And on top of that they're dog friendly. In fact most of Sidmouth is dog friendly.
Partner
10/10
Exceptional
29 Sep 2024
Clare
The Kingswood Hotel is a right on the seafront in Sidmouth. The hotel is welcoming with a light and airy dining room and bar and lounge area with board games, overlooking the beach. The staff were polite, welcoming and helpful. I stayed here on a business trip and ate breakfast here, but no other meals. The breakfast was delicious with a large choice of both cooked items from the menu, but also an extensive breakfast buffet including items such as berry compote, fruit salad, cereal and yogurt and juices.
I had a comfortable and enjoyable stay and would definitely like to stay here again, when in Sidmouth.
Business Self
10/10
Exceptional
25 Sep 2024
alan
excellent all round holiday
Partner
10/10
Exceptional
15 Sep 2024
Sandra
Fantastic service by everyone
Leisure Family
10/10
Exceptional
02 Sep 2024
Christopher
Always friendly and so convenient for prom and town
10/10
Exceptional
29 Aug 2024
Lucia
Kudos to Rajeen (reception) and Mirshad (restaurant) for being so kind and helpful throughout the stay, we felt very welcomed despite some of our unconventional requests!

We loved to sleep with sound of the waves behind our window, the whole place manages to be quiet but lively at the same time
10/10
Exceptional
01 Aug 2024
Derran
The staff and service we received throughout our whole stay, from booking to checking out, has been fabulous. Would definitely recommend.
Leisure Family
8/10
Excellent
31 Jul 2024
Richard
Excellent all round would stay again
Leisure Family
10/10
Exceptional
28 Jul 2024
Simon

SUPERB

I don’t normally do reviews. However The Kingswood fully deserves this.
Had a long weekend here. An absolutely amazing hotel right on the seafront of Sidmouth. Asked for a room with seaview and we got it. Room was perfectly sized for us. Plenty of space so it didn’t feel like you were crammed in like some places can be. Bathroom was good size with walk in shower. Left window open all the time so we could listen to the waves, very relaxing and fully recharged the batteries.
Food was superb. Arrived on the Friday and had an evening meal. Looked a bit pricey but the quality of the pasta dish I had, and the turkey medallion my wife had quickly made it worthwhile. Same as the Sunday evening meal. We both had the chicken and it was so good I thought about ordering it again! Breakfasts were more than adequate with plenty of choices.
Every member of staff we met was very friendly and more than helpful. They always had time to speak to all the guests and make sure everything was ok for them.
Fully recommend a stay. Will definitely return here.
Partner
10/10
Exceptional
28 Jul 2024
Kim

Good choice of hotel

Lovely hotel. Great service. Lovely calm decor. Great breakfast. Friendly staff.
Partner
10/10
Exceptional
28 Jun 2024
Lorraine
It is such a beautiful hotel, staff so friendly and polite, breakfast was absolutely lovely, just everything about this place is lovely.
Will be back again but for longer.
Thank you
10/10
Exceptional
12 Jun 2024
David
That we are able to take the dog with no fuss.
Leisure Pet
10/10
Exceptional
01 Jun 2024
Brenda
I had an amazing three day Stay at the Kingswood! Beautiful Hotel, superb meals, good choices on the menu and beautifully cooked and very good portions. The Hotel has excellent and kind, caring and very efficient staff who all went above and beyond to make my stay excellent. I loved my stay so much and I shall definitely be returning.
10/10
Exceptional
04 May 2024
Lance
Able to take my scooter inside and great parking with
Rear acess
Leisure Partner
10/10
Exceptional
11 Apr 2024
Kevin

Staff were amazing

Excellent hotel and the service from all the staff was perfect, friendly and couldn’t do enough for you. Was a pleasure
Friends_and_family Family
10/10
Exceptional
12 Mar 2024
Ethan
Lovely stay. Would recommend.
Business Self
8/10
Excellent
25 Feb 2024
coralie
Receptionist was very friendly and helpful on arrival and upgraded us to a lovely balcony room which was a lovely surprise. All the staff were very welcoming.
This hotel is being looked after very well.
Breakfast was yummy and the selection was good, everything you could wish for.
I loved the freshly baked pastries they were sooo good. We have been to this hotel twice and we will be returning there hopefully in a few months.
10/10
Exceptional
18 Feb 2024
Brian
Welcome, staff, general ambiance, location all excellent, slight problem with lift, but hotel had just opened for the year, the day we arrived. Many people staying at the hotel, come every year and love the hotel, including somebody who lives in Sidmouth!
Leisure Partner
10/10
Exceptional
18 Feb 2024
Robin
It does what it says on the tin
8/10
Excellent
04 Jan 2024
Verified traveler
Bath towels were small
Partner
10/10
Exceptional
25 Oct 2023
Geraint
Stay twice now while on business in Sidmouth great friendly hotel in great position on the sea front and nice walk on the prom after a days work.
Business Self
6/10
Pleasant
29 Sep 2023
Ian
The lift door problem
Leisure Partner
8/10
Excellent
17 Sep 2023
Robin
Lovely hotel but breakfast service on the morning of the 17th was very poor
Leisure Pet
10/10
Exceptional
10 Sep 2023
Ken
Hotel situated to perfection for our needs. Staff very helpful and friendly - couldn't have done more for us during our two night stay
Leisure Partner
8/10
Excellent
08 Sep 2023
Jason

Nice hotel in the beautiful town of Sidmouth

Lovely hotel hotel in a fantastic position. I had a single room which was small but had a nice feel and was perfectly clean. The shower pressure was amazing!

There were however a few minor issues regarding service. At breakfast our teas and coffees arrived after we’d eaten the cooked breakfast. Also at checkout there was no one attending the reception desk, despite ringing the bell 3 times.

I’d still go back though.
Business
10/10
Exceptional
16 Aug 2023
Alexandra
Lovely little room with the most wonderful beach view balcony. Super friendly staff too.
Leisure Self
10/10
Exceptional
20 Jul 2023
Martin
And older hotel, which has had a bit of life put back into it. Bathroom was tidy and quite modern convenient would be the word. The big plus with this Hotel would be the staff. Smile on their face. I’m happy to help.
Leisure
10/10
Exceptional
12 Jul 2023
Verified traveler

Lovely hotel atmosphere

We had a lovely overnight stay, in the hotel, which i cannot fault. The one thing that wasnt as good was, because it was just one night, we couldnt find parking in the front of the hotel, as advised, so we had to lrave the car in the car park, nearby, overnight. It cost £14.
We, hopefully, will come again, for longer and get the parking place i know usually does come with a booking. Family stayed at the hotel, for a few years and always got the parking place allocated, so know we were just unfortunate.
The hotel, and staff could not be faulted, and the service, in the restaurant was efficient and organised.
Thank you for a very enjoyable nights stay.
Partner
4/10
Poor
03 Jul 2023
Michael

Nighttime Visitor

It started bad and just got worse. They hadn’t arranged for car parking as requested and although we requested a standard room we were given a compact double. This excluded anywhere to unpack our clothes except for a very small wardrobe for my wife’s dresses and a few of my shirts. No draw space whatsoever.
On the second of 3 nights we were abruptly woken up by a figure standing at the bottom of our bed. No not a ghost. Mind a ghost wouldn’t have been so bad. No it was a little old lady only dressed in her night clothes. She was very confused and had wandered into our room and didn’t know what hotel room she was staying in. It transpired that she had been wandering the corridors for over an hour trying all the doors until she found one that was open.
I called down to reception hoping to find out which room was hers. The emergency reception number was answered by a temp chef of 2 days, he couldn’t help.
I phoned the police for assistance, they phoned the ambulance service who called me back and said they would attend, but it might be several hours before they could get to us. I said not to bother as the hotel staff would be in by then and I would have resolved the issue.
3 hours later the staff did start to arrive and we got the lovely lady returned to her room, all safe and sound.
We on the other hand were left shattered and had to cancel our plans for that day.
On checkout we were given the money back for the whole stay. Which was a nice gesture.
Partner
8/10
Excellent
22 Jun 2023
Brenda

Average hotel

We chose this hotel because I have mobility issues. The access into the hotel was great and access to our room was also very easy. The room was very small though and it was a problem moving around in the room with my mobility aids. The bathroom was a particular problem for me. We had no issue with the cleanliness but to be honest the food wasn't the best we have had and some of the staff were not the friendliest either. All in all I don't think we would stay here again.
Partner
4/10
Poor
21 May 2023
Antony
The hotel itself is lovely. The food - both breakfast & dinner are superb. The staff are all exceptionally friendly & helpful. The room itself was small but very well equipped & clean. THE BIG ISSUE with this hotel is it's lift. If you are unfortunate to get a room anywhere this all you will hear is a loud \"clank & bang\" every time it is used. Really distracting when in the room...& worse when trying to get to sleep.
Leisure Self

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The Kingswood Hotel
The Esplanade, Sidmouth, United Kingdom

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The Kingswood Hotel

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