Langstone Cliff Hotel

United Kingdom , Exeter
EXETER, Mount Pleasant Road
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75 reviews shown

6/10

Pleasant

29 Sep 2025

Denise

Was very disappointed at being charged extra to park the car because we booked through Hotels.com. Only received a refund when we complained and pointed out that had I come and just bought a coffee I would have been eligible for free parking as I would have been considered to be a customer. But not considered to be a customer when staying overnight.

Partner

8/10

Excellent

04 Sep 2025

Kevin

nice old building if you do not mind creaking floorboards.
They really need to up-date their web page, is says free parking but it is not it cost £4 per day, picture of the room I booked showed a bathroom with a bath, no bath. It was clean but not perfect. Staff were OK understaffed at the bar took 10 minutes to get a coffee, and unfortunately staff argued with each other in front of customers because of this. like most things these days food and drinks were over priced, cost of the room was over priced for what we got. it was more like a B+B without the breakfast, which if we wanted would of cost extra.

Leisure Partner

10/10

Exceptional

15 Aug 2025

Sylvia

Staff are very helpful and friendly, lots to do for children. Next to the beach and a cliff walk down to Amusements, rides arcade and Restaurant. Parking is in front of Hotel. Room has everything you need. Tea coffee biscuits etc Netflix and sky sports. We enjoyed our week very much

Leisure Family

10/10

Exceptional

31 Jul 2025

Federica

Amazing location

This hotel is fantastic.

Top qualities:
Service deserves first place
Location - beautiful, unique in the area
Food and drinks are great
Activities - you won't be bored

Friends_and_family Family

10/10

Exceptional

28 Jul 2025

Peter

The hotel is lovely to stay in the staff are friendly and the rooms are very clean and tidy will stay again.

Leisure Family_with_children

10/10

Exceptional

26 Jul 2025

Martin

Lovely hotel, great staff, fabulous food and generally a lovely relaxed feel - will be back

Business_and_leisure Partner

6/10

Pleasant

09 Jun 2025

Julie

If your of the older generation, this is the place for you.

Leisure Family

10/10

Exceptional

09 Jun 2025

Richard

A superb family owned and run hotel. Excellent value for money will stay again.

Leisure Family

10/10

Exceptional

31 May 2025

tina

Wonderful staff, exceptionally clean , exceptional evening meals and plenty to do for my grandson. Have come home today after a 5 night break and i wish i was still there. ☹️

Leisure Family_with_children

10/10

Exceptional

29 May 2025

Lauren

Lovely staff, great location and good break away

Leisure Family

10/10

Exceptional

24 May 2025

Rhiannon

This is absolutely amazing!! The room is simple but spotless, the bar area, lounge area, restaurant area is fantastic!! The staff are really really lovely people who are really friendly and can’t do enough for you!! They have beautiful jewellery on sale and I’m gutted to realise I forgot to buy one!! The food is really lovely!! I recommend booking the breakfast and four course evening meal because it was so nice!! Not a bad thing to say about this hotel in all honesty!! Soft play indoor area with toys, pools, Wendy houses, two climbing and slide play areas, woodland areas for walking to the beach/shops/amusements/town. The little beach area is so lovely too with some great shops!! Definitely will be coming back and gutted we didn’t book longer

Leisure Family_with_children

10/10

Exceptional

24 May 2025

Andy

The setting and views flexibility of dining, staff helpful

Leisure

10/10

Exceptional

19 May 2025

debbie

Lovely room .clean and tidy staff was all friendly

Leisure Partner

10/10

Exceptional

03 May 2025

Paulette

Revs review

Amazing hotel will like to visit again

Partner

10/10

Exceptional

07 Mar 2025

Steven

Nice comfortable rooms and service.
Could not sleep very noisy in the bar area until past 2.30 am. Not good nights sleep unfortunately.

Leisure Partner

10/10

Exceptional

21 Feb 2025

Gary

The friendliness of the staff. The competence of the staff. The quality of the evening meals in the restaurant.

Leisure Self

8/10

Excellent

26 Jan 2025

Sarah

Good family location with activities for all.

6/10

Pleasant

09 Oct 2024

Ian

My partner and I stayed for one night in a standard room. It was ok and the bed was comfortable though the decor needed a little TLC and some of the wall lights didn’t function properly. There was also a small bathroom skylight which had gathered a collection of dead flies.
We liked all members of staff who were unfailingly friendly and helpful. We also enjoyed the many facilities including the attractive swimming pool, large public rooms and the table tennis.
Our evening meals served in the bar were average. The meat was beautifully tender but the broccoli was overcooked and the boulangère and roast potatoes didn’t seem to have seen the inside of an oven for very long. It all appeared to have been dumped on our plates and harked back to how hotel food used to be served a few decades ago. However, breakfast was excellent in every respect: well cooked food, lots of choice and attentive service.
Sadly, although there’s much to like about the Langstone Cliff’s traditional approach to hospitality, it’s not enough to persuade us to visit again.

Leisure Partner

10/10

Exceptional

30 Aug 2024

Jan

Wonderful service makes the stay special!

Leisure

10/10

Exceptional

21 Aug 2024

Declan

Amazingly friendly staff and very spacious grounds and interior so never felt crowded. Great all day menu available from the bar and good food in the main dining room.

Partner

10/10

Exceptional

04 Jul 2024

John

Lovely hotel with great facilities

Friends_and_family Family

8/10

Excellent

22 Apr 2024

John

Location and spacious grounds. Plenty of lounge areas
Good outdoors for kids

Leisure Partner

10/10

Exceptional

26 Jan 2024

Ivor

After a coach holiday was cancelled we decided to return to Langstone Cliff Hotel for a short break after we had first enjoyed a visit the previous year... though this was a winter visit we still enjoyed the quiet and friendliness of the hotel plus the lovely of the Dawlish area and of course the sea wall and Black swans, would recomend a visit at any time of the year

Leisure Partner

8/10

Excellent

17 Jan 2024

Peter

Solid choice

Nice hotel with unique apeal. Food was nice. Room warm and comfortable

Business

10/10

Exceptional

15 Aug 2023

paul

Great staff very welcoming and helpfull

Partner

8/10

Excellent

15 Aug 2023

john

Nice hotel for an overnight

Nice hotel for an overnight. Looks dated from the outside but better inside with updates. Rooms are comfortable.

Partner

8/10

Excellent

14 Aug 2023

Ian

Had a very nice two night stay

Good stay hotel is outdated but is very clean and the service and food was excellent
We stayed for two nights to attend a wedding in the area My only complaint is that on the Friday night children were running riot around the hotel reception, lounge and TV room with no parents or staff intervening, allowing them to be extremely noisy and disruptive!!

Partner

8/10

Excellent

09 Aug 2023

Brenda

Nice hotel in good location.

Staff very helpful. Food is good. Room comfortable with modern en-suite facilities.
Plenty parking.

Self

10/10

Exceptional

21 Jul 2023

Louise

Fantastic hotel and grounds.

Fantastic hotel with a real old world charm. From outside it looks dated but inside it is beautifully furnished and every aspect has been thought of. Staff are so friendly and there are lots of them around at all times. The views and grounds are spectacular too. Thoroughly recommend and will be returning.

Friends_and_family Family

10/10

Exceptional

03 Jun 2023

Jodie

An amazing stay staff were lovely and were very helpful , lovely place for families .

Friends_and_family Family

10/10

Exceptional

27 Apr 2023

john

Great stay lovely view

Very comfortable stay with a great view across the beach and good breakfast.

Business Self

10/10

Exceptional

23 Apr 2023

Steven

APR 20

The hotel is very clean and welcoming and very well maintained
Staff are super helpful and friendly
I will be staying again in July and September

Self

10/10

Exceptional

27 Mar 2023

Caroline

All very satisfactory and a pleasant stay. Wil come again next year when we take part in the Cockwood Shanty Festival.

Leisure Friends

10/10

Exceptional

26 Mar 2023

Bethany

Great

Room was nice, modern and clean and partly serviced daily. Staff were friendly -some staff more personable then others but overall nice. Location fantastic. Good selection of food and drink available - though so not allow you to bring your own food and drink to the room which is strange for a hotel?

Self

4/10

Poor

14 Mar 2023

Charles

Step back in time !

Dated and tired public areas - restaurant was like a step back in time to the 1980s. No hot water final morning of stay - receptionist had little empathy to fact I had to be at work for 8 and water won’t be hot until 830 at checkout no apologies no reduction in bill to reflect no hot water in fact after I left and checked the bill they had changed me £13 for a breakfast I had not had adding insult to injury

Business

10/10

Exceptional

15 Nov 2022

Adrian

Can’t be faulted.

Perfect. Great position, very helpful staff. Excellent breakfast.

Partner

6/10

Pleasant

23 Aug 2022

Justin

Stayed here with may 6 year old. The hotel was ok, but very faded English riviera. A very basic and cramped room (especially the bathroom) for the same price I paid for decent four star luxury the week before in Dublin. So cost versus experience was a bit off kilter. Extra payments for parking and poor kids food menu. Just simple and ok but not what I had hoped for from the cost and pictures (Amazing breakfast off-site at the local mushroom farm though!)

Leisure Family_with_children

10/10

Exceptional

10 Aug 2022

Nick

Nick

Excellent

Partner

10/10

Exceptional

05 Jul 2022

Sheila

Tesco break

Very good deal, booked through Tesco club card so got charged £4 to park. Lovely hotel. Food also good value if booked in advance. And a sea view.

Partner

6/10

Pleasant

12 Jun 2022

Jason

This hotel now charges for car parking which is new, they added £8 to my bill that i wasn't expecting or happy about. When i checked out the receptionist said that if i had booked direct there would have been no charge and should stop using hotels.com. Not a good advert for hotels.com when your hotels are charging customers more for using you.

Business

10/10

Exceptional

16 Feb 2022

Verified traveler

Great hotel

Great hotel, lovely location. Staff friendly and attentive. Great pool

Friends_and_family Family

10/10

Exceptional

17 Nov 2021

Paul

Great

10/10

Exceptional

12 Oct 2021

Terence

An unexpected pleasure

Albeit out of season we secured a very good rate of under £80 for what i thought would be a typical hokuday hotel. Far from it ! the decor and comfort was very good indeed. We had a problem with our room which was dealt with instantly by room change. Prepaid for an evening 4 course meal which turned out to be a very good quality and plenty of choice. Breakfast too was very good. Didnt go down the SW coast path at the bottom of the garden but woll do next time. Great stay!

Partner

10/10

Exceptional

22 Sep 2021

Tracy

Great

Very nice really enjoyed our stay

Partner

6/10

Pleasant

21 Sep 2021

kevin

Rude reception

The staff in general we extremely polite courteous and very well presented however the reception staff were extremely rude

Friends_and_family Family

4/10

Poor

23 Jul 2021

Richard

Over priced

We paid over £150 pounds a night for a very dark dingy chalet on the edge of the hotel breakfast wasn't included and was an extra £11 pounds each plus you had to pay to park in hotel grounds so bringing price to £395 for 2 nights I've paid less for a 5* hotel!!

Partner

8/10

Excellent

24 Jun 2021

A pleasant hotel.

Room was adequate , a little tired but very clean. Service was good and the food in the evening was very good. Enjoyed our stay . Would return in the future.

Partner

10/10

Exceptional

21 Jun 2021

Karen

Excellent Stay!

Always a lovely stay at The Langstone Cliff Hotel. Lovely clean rooms, excellent staff and the facilities are great. Highly recommended and we will be staying again and again. 5 stars from us!

Partner

10/10

Exceptional

15 Jun 2021

Verified traveler

All excellent!

Leisure Partner

8/10

Excellent

20 May 2021

Verified traveler

Nice hotel but wouldn't go if you're <40

Business Self

6/10

Pleasant

24 Oct 2020

Alison

Chosen for the pool and they take dogs!

Dogs aren't expensive at Langstone however they don't offer anything for the £8pn. The next hotel we went to put out a dog bed, treats & water bowl but at £15. At Langstone we were given an A4 sheet on dog regs. My husband & I ate in the restaurant on the first night; the veggie food is run of the mill. At breakfast the veggie sausages are almost 'special needs' at the bottom of the page '*available on request'. Dry & tasteless as were the veggie burgers we had in the bar the next night. The 'mature' waitresses were great, there was a younger one who didn't seem to want to be there. We used the pool, you need to book a slot & it was lovely; clean & warm! The second night the fire alarm went off at 2.20am ish, the young man managed the situation alone & well. We evacuated the hotel, it could have been colder in Oct & after about half an hour we went back to our room. We were just getting back to sleep over an hour later & the alarm went off again. Back outside. On return we had tea & tried to sleep at about 5.30am anticipating the alarm may go off again. In the morning my husband was tired & didn't fancy hot breakfast & ate a piece of toast! I was yawning & pale at checkout. No mention of the disturbance! When I raised it with the receptionist she said would have to ask (no mask) Mark who asked me what I wanted (a decent nights sleep!). I took the £40 off he gave me but was made to feel greedy & a nusiance. I think they could have 'owned' the situation & be more customer led.

Partner

2/10

Poor

08 Oct 2020

Harrie

Our room was very dirty, we had dried blood in our bathroom. The cleaners left dirty water bottles outside our room and they were there for the duration of the stay. No sides had been cleaned. Dust and hair everywhere.

Went to the pool, it obviously hasn’t been cleaned since the hotel opened in 1800s

Dirty tissues were left in the lobby

This was all during coronavirus.

Also lots of guests not wearing masks and staff were not enforcing it

Leisure Partner

10/10

Exceptional

22 Sep 2020

Kerrie

Took my daughter 18yrs of age.went for a swim had to book it which wasent a problem.lovely views

Friends_and_family Family

8/10

Excellent

20 Sep 2020

Barry

Good, but lacking elements to make it great.

Nice hotel. Bed a bit soft for my liking, and small if you’re used to more than a double.
Also some corridor noise.
Shower was good and reception friendly.

Partner

8/10

Excellent

16 Sep 2020

Shirley

Deserves 4* rating.

We had a very relaxing time which we both needed.
Beds extremely comfortable ( pillows to sink into!) spacious room, air conditioning welcomed and put to good use.Very impressed with the standard of cleanliness and efficiency of staff. Enjoyed the homely food.
lGood facilities and lovely view of the sea.

Friends_and_family Family

8/10

Excellent

25 Aug 2020

Verified traveler

Nice but could be better!

The staffs are super friendly and helpful. The interior of the hotel was well kept. The location was great and plenty of walk we did through the hotel. The only downside is the hotel wall are very thin. You can literally hear everything, steps, shower and TV from next door. Didn’t get much sleep when next door have the TV on until 4am.

Partner

10/10

Exceptional

18 Aug 2020

Verified traveler

Wonderful hotel! Best place I’ve stayed

Amazing stay!! Really wonderful and relaxing - could not have been better

Friends_and_family Family

8/10

Excellent

10 Jul 2020

Helen

Beautiful views

Lovely hotel with friendly staff.

Partner

10/10

Exceptional

14 Mar 2020

suzanne

Lovely 😊

A fabulous refurbished room with a sea view.
Breakfast was tasty
Returning next week, would not if re-booked if I wasn’t impressed

Business

8/10

Excellent

12 Feb 2020

KenH

Nothing unique but a good and presentable hotel.
The down side was the poor layout and very cramped bathroom, you almost need to be a contortionist to use comfortably.

Friends_and_family Partner

4/10

Poor

27 Aug 2019

Verified traveler

Breakfast should be included for the price I paid for 2 nights: £320 it is far too much!

Leisure Family_with_children

8/10

Excellent

20 Jul 2019

Daniel

My stay

When I arrived the reception staff were very helpful and welcoming. The location is great near the beach and arcade, as well as local shops and pubs. The indoor swimming pool was warm and nice to have a early morning swim before breakfast. The breakfast was tasty with a large selection of food. Finally the room was comfy and came with a nice selection of free toiletries. Overall I had a lovely stay.

8/10

Excellent

17 Jul 2019

Verified traveler

Rooms too small inc bathroom
Lack of info re dogs
Food mediocre

Friends_and_family Family

6/10

Pleasant

30 Jun 2019

Verified traveler

Booked a room with a sea view - and yes we had a sea view if you count looking over the roofs and through the trees and squinting and yes you could make it out. This was not a room with a sea view in my opinion. Was not offered alternative room or reduced rate because of this .

Leisure Partner

10/10

Exceptional

24 Jun 2019

Verified traveler

Lots of character, plenty of private space and a lovely sea view. Friendly staff and gorgeous food

Friends_and_family Friends

8/10

Excellent

20 May 2019

Michael

A Lovely hotel in a great location !!

I stayed at the Langstone Cliff Hotel for one night with my elderly Father in May, well we were very impressed with the room we were given, it was a lovely spacious room over looking the sea , very nice indeed, it was very clean and had all the mod cons you would expect , also Sky Sports channels , also we found the hotel to be very well presented and all the lounges were very well furnished to a high standard, we didn't eat in the main restaurant and just ordered in the bar off the menu in there, only one negative comment, my father ordered scampi and chips and when it arrived the scampi was over cooked and very hard, I immediately complained to the waitress and she ordered my father a new meal and when that arrived it was perfect, ashame it wasn't like that the first time ? I ordered chicken curry myself and although it was ok it lacked any real flavour and was dry with very little sauce, such ashame as the rest of the hotel experience and bar service was excellent, we did enjoy breakfast buffet the following day, all very good and no complaints there, i did enjoy a dip in the inside pool which I had all to myself, I must admit it was the warmest pool I had ever been in, top marks and the changing rooms were also very clean and tidy, all in all I really enjoyed our stay in the Langstone however I do believe the Evening food standard let the hotel down and could be improved a little with more attention to detail, will I return again YES, because there were many positives !!

Family

10/10

Exceptional

11 Mar 2019

Gary

Sunday business stay

Really good stay again, freindly helpful staff with comfotable room and great view.

10/10

Exceptional

01 Nov 2018

Craig

Father Son time.

Travelled down to take my son to school since his mum moved away to the area. We had a great afternoon swimming and really good quality dinner (room service at the request of an excited 6 year old) while watching Star Wars!
The view from the room with the sea and the railway line was just ideal for a small bit, and of course an excitable father!

Family

10/10

Exceptional

17 Aug 2018

rebs

Lovely hotel

Not sure what I expected but it wasn’t what we received, it was better! Lovely room with a tub. The comfiest bed I’ve slept in, and brilliant amenities!

Thank you for a wonderful day Langstone cliff!

10/10

Exceptional

06 Aug 2018

Cal

Very nice Hotel and grounds.

Lovely one night stay. Staff very helpful and friendly. Room basic but very comfortable. The lounge areas and terrace are superb. We enjoyed a lovely swim in the indoor pool. Food is good but a bit disappointed with the veggie burger which was like mash and peas in breadcrumbs, bland and greasy. . (bar meal & breakfast) Hubby thoroughly enjoyed his beef burger however. Breakfast was great and plentiful. I did forego the veggie sausages as they had to be cooked to order which meant that hubby would have to wait 10 minutes or so if we were to eat together, but I didn't mind too much as there was plenty of other choice for me. All in all it was a thoroughly enjoyable stay and we would definitely go again.

10/10

Exceptional

06 Jul 2018

Verified traveler

Close to sea

Nice hotel being modernized. Wish our room had AC, but since it is not common to need not an issue. The other room of our party had AC. We did have a sea view.

8/10

Excellent

05 Jul 2018

Verified traveler

Pleasant hotel good location

We paid for a sea view upgrade but was very disappointed as the view was awful with a tiny glimpse of the sea! Do not accept room 73 as a sea view.

10/10

Exceptional

04 Jun 2018

Paul

Great weekend, would stay again.

Friendly and helpful staff, perfect location, great value sunday lunch. Bed was a little bit too soft and the pillows were a bit too bulky for our taste but you can blame that on personal preference

Partner

10/10

Exceptional

16 Apr 2018

Ron

Great place for a family celebration

Coped extremely well with a large mixed group of adults and children. All needs were promptly attended to, so that the diamond wedding celebration was a great success.

Family

6/10

Pleasant

03 Feb 2018

gary

Teignmouth off peak

Quiet hotel as we stayed off peak, not sure if this would be the case in peak time as there are children's play areas and a caravan park next door. The bed and pillows were comfortable. Bathroom was tired and in need of a refurb. Menu choice in the restaurant was disappointing as was the atmosphere. Lots of comfortable rooms to relax in. Receptionist was very helpful on checkin. Its possible to walk into Teignmouth from the hotel but sensible shoes would be required and a torch if walking at night.