The Trecarn Hotel

8/10

Excellent

12 Oct 2025

Mark

Will stay there again

Customer Service was fantastic from start to finish. Breakfast was delicious. Room was a little cold, but when we mentioned it, they revolved straight away.

Restaurant was closed, due to lack of staff, but plenty of local options

The room was OK,but headboard was solid and hurts wgen you head but it.

Partner

8/10

Excellent

11 Oct 2025

Jacqueline

Room was clean, staff very good, food was great, only issue was I choose a hotel with on site disabled parking and there was none, managed to park on road but at busier times it wound be a struggle, also the lift could only be used by one person at a time and the lift was incredibly slow, the description on your site needs updating with regards to parking, but we had a very enjoyable experience.

Friends_and_family Family

6/10

Pleasant

30 Sep 2025

Lee

Single Room

Fairly pleased with the room. Only a one night stay and did not opt for breakfast. The room seemed clean and all the essentials worked well. This is all in the context of the hotel being a budget option in the area. Satisfactory, the main downside was the maze of corridors to reach the room.

Self

8/10

Excellent

23 Sep 2025

Sidney

Room was ok for what required
Good price
Only downside was the bar was card payments only and only told this after drink was pulled

Business

8/10

Excellent

15 Sep 2025

charlie

The staff were very helpful.the Room wes nice and clean

Leisure Partner

8/10

Excellent

29 Aug 2025

Simon

Staff was friendly

Leisure Self

8/10

Excellent

29 Aug 2025

Nicholas

We stayed 2 nights clean room staff very nice breakfast excellent car is a must to go round night intertainment lovely we really enjoyed our stay

Leisure Partner

6/10

Pleasant

28 Aug 2025

Mandy

Hotel was convenient for us.

6/10

Pleasant

27 Aug 2025

Mandy

There was no headboard and there was no parking even thou it was advertise with parking available but the car park is kept for coaches use only. We were asked for photo ID on arrival ad informed this was for safety reasons.

Leisure Partner

6/10

Pleasant

23 Aug 2025

Kathleen

We were in a small room also the only day light we had was from a small window with frosted glass, you had to have a light on all of the time , right out side the window was a large pipe extracter fan ? Which that went off a couple of times during the night , which was noisy, waking us up, we never complained as the hotel was busy with coaches.
The room got very warm .
We ate in the dining couple of times that was very good , plenty of choice.
Overall apart from the room and always having to go to reception for everything, from towels to loo roll.
The lift was not working, so it was a struggle with cases , up two flights of stairs.

6/10

Pleasant

11 Aug 2025

Rhona

Very Tired and rambling , lift not working, littered outside ,shabby in parts

Leisure Self

10/10

Exceptional

10 Aug 2025

Allyson

Room was a little small but beds were comfortable!

Leisure Family

10/10

Exceptional

09 Aug 2025

David

great stay but needs improvement

Leisure Self

4/10

Poor

04 Aug 2025

Andrew

Helpful on check in
Lift broken carrying cases up st

Partner

8/10

Excellent

27 Jul 2025

Sue

The Hotel is very good value for money, breakfast was grand, overall could do with updating as very tired looking, but we enjoyed our weekend there.

Leisure Partner

10/10

Exceptional

26 Jul 2025

Joseph

A ok

Business_and_leisure Self

2/10

Poor

11 Jul 2025

MOSTEFA

Waste my money won’t recommend to anyone

The hotel was poor of service , no WiFi , no clean, the stuff was not helpful, parking not available, and noisy.
Had to go somewhere to go any catch up work , as no WiFi, asked to be moved to different room not helpful. That was the wordy hotel I stayed in my all travel. Not able to cancelled or move to different hotel 😡.

Business

4/10

Poor

05 Jul 2025

Verified traveler

Farewell Trecarn

I have one question for the leadership team at Britannia hotels. Have you ever stayed in any of your hotels ? I have endured a few (you do not ‘enjoy’ a Britannia hotel). The chain seems to specialise in turning potentially lovely buildings into dumps. The staff at the Trecarn were without exception incredible, welcoming and friendly, especially one chap who moved me 3 times due to rooms having leaky ceilings and severe damp. But…..I have never had a good night’s sleep at the Trecarn due to the ridiculously loud squeaky floors in the corridors, slamming doors and absence of any sound insulation between rooms. So I have probably had my last stay at the Trecarn, even though on my last stay I was actually shocked that the bathroom had been renovated and was really nice. It could be a great hotel; it’s time for leaders and managers to take a good hard look at the property and realise its potential. The staff are fantastic; it’s time to make the fabric of the hotel match them.

Self

6/10

Pleasant

04 Jul 2025

Verified traveler

Adequate stay in Torquay

The Trecarn is a no frills hotel with friendly staff. It is cheap and as long as you mediate your expectations then it’s perfectly acceptable. The bed wasn’t overly comfortable but was clean with paper thin walls to the next room, and the hotel in general is very shabby and outdated. However, we paid what I consider to be a small amount for a twin room in peak season in a popular British holiday destination. Is it the Ritz? Certainly not. Is it perfectly adequate if you just need a bed for a night or two? Absolutely.

8/10

Excellent

24 Jun 2025

David

Best Budget option in the area

I travel frequently to the South West for work and generally stay here. For the price Trecarn offers a good option. The rooms and general decor is tired, but it is clean, the rooms are secure and the showers are hot and powerful. There is a bar and restaurant and there is outdoor seating when its hot. The hotel generally caters to coach holidays so it needs to meet a certain standard. There is on street parking around the hotel and there are takeaways, pubs and a tesco within a short walk. Its not luxury, but compared to the budget options in the Torquay town centre the Trecarn is miles better.

Business

2/10

Poor

08 Jun 2025

Susan

Terrible smell of cannabis in the room and bathroom! No extractor fan in bathroom and smell.of cannabis seeped through. Disgusting! Why was i asked for photo ID? Uk citizen but you house immingrant who have no ID! Never again

8/10

Excellent

04 Jun 2025

Tracey

Basic but c

2/10

Poor

25 May 2025

Peter

Not impressed

Not impressed run down hotel .. had to more rooms as noise in pipes and wasn’t going out with that all night .. moved to a room right next to set of stairs so noisy and got given a room with a shower and no bath where shower head wasn’t clicked on properly and nearly landed on my head as could t put it up on holder no clip and also the shower cubicle could of done with a proper clean to so much mould .. mentioned it all to staff on reception wasn’t to bothered what I said and unhappy I was and no compenstation offered .. sleepiness night .. OH ATTENTION .. no parking on site and road gets very busy as states there’s parking but they have closed their car park off to put benches out there for people to drink !! doesn’t help people that are disabled either …

Friends_and_family Family

8/10

Excellent

22 May 2025

Sarah

Room was spotless and staff very helpful

Leisure Partner

8/10

Excellent

29 Apr 2025

Mark

The staff where brilliant and helpful. The only issue i found was finding the room. Not enough signs but apart from that i will be definately staying there again in the very near future.

10/10

Exceptional

16 Apr 2025

Paula

Excellent stay! The best Britannia hotel by far!!!

Leisure Partner

10/10

Exceptional

10 Apr 2025

liam

liked relaxed atmosphere food home from home choice of activites .

Leisure Self

10/10

Exceptional

22 Mar 2025

Esther-Marie

The biggest plus about this property is the staff: they were wonderful, both at check-in and at check-out. The lobby area is large and inviting, and well-lit. Rather than having on-site parking, the property chose to turn the hotel forecourt into outdoor seating with picnic tables. While sitting outside might be nice in the wamer summer months, not having on-site parking is a negative: the hotel sits on a residential street, so street parking nearby is at a premium.

The bedroom corridor and bedroom itself immediately brought to mind a hotel I stayed at in Cornwall in the 1970s. Both were clean and properly maintained, but a renovation would not go amiss: the wall paper was very 1970s!

The bed was comfortable as were the pillows, and the comforter was great: I slept like a baby!

The bathroom, however, was minute, and that is not an exaggeration. It was a squeeze to get into the shower, and as a 6'1\", 250 lb woman, there was barely room in the shower stall to get washed. Given the size of room overall, there would have been plenty of room to increase the size of the bathroom without taking away any of the spaciousness of the bedroom.

Overall, this hotel served its purpose as a low-budget, affordable overnight stay, and I would certainly choose to stay here again.

Leisure Self

8/10

Excellent

20 Mar 2025

Lisa

You get what you pay for!

The hotel was cheap and it shows. We were staying to visit family so it was somewhere to sleep and shower so was adequate for our needs. It’s very tired and need a major investment to bring it upto a reasonable standard. That being said, it was warm and clean and for what we paid, we didn’t have high hopes. Staff were extremely professional and friendly and the one reason I would return! It was out of season so I would hope that there would be more to offer in season.

Partner

8/10

Excellent

23 Feb 2025

Ernest

Value for money

Value for money. Great location

Business

4/10

Poor

23 Feb 2025

Lucie

Uncomfortable

The check in experience was great with friendly staff at reception. The room however not so great. I have stayed here twice before and was always given a comfortable room. The bed was so hard that I barely slept. The pillows werent much softer. The room was tatty although for the price I wouldnt expect anything more. Sad to say i won't return.

8/10

Excellent

08 Feb 2025

Ashley

Solo traveller

Hotel was clean and tidy throughout also well heated room was ideal for solo travellers and contained all I needed

Self

10/10

Exceptional

23 Jan 2025

Sammie

This hotel was perfect for us, the staff were great and very helpful, no problems here at all. Great location for visiting family

Leisure Family

10/10

Exceptional

28 Dec 2024

Rosemary

Short stay

Friendly staff. Room adequate for my needs. Easy to book .

Friends_and_family Friends

8/10

Excellent

28 Dec 2024

Roger

Brittania Hotel

nice stay..pleasant hotel and staff. ideal room for me.
overall, enjoyable.
Only negative..no parking..only on road

Self

8/10

Excellent

15 Dec 2024

Allen

Overall good !

When i arrived there was no one on reception. I hung aroung waiting no message to say if anyone would be back, eventually i got the bar man to check me in. The room was comfortable and had everything that was needed for my stay,. In the morning i had a shower the side glass leaked so floor was soaked and even after running for about 25 minutes water was only Luke warm, i reported this to reception was advised to try other times of day and or to run sink tap at same time, neither of these methods worked so not hot shower during my stay. Other than that would happly stay here again, is clearly a coaching hotel... breakfastcwas very nice hot food and good service, friendly staff!

Friends_and_family Friends

6/10

Pleasant

08 Dec 2024

David

pleasant hotel

Trecarn was anice hotel in its day, sadly in need of renovation, however ground floor windows have been recently replaced with new double glazed windows. Price is cheap, however the heating is rarely on, need to get mobile oil heater to warm up room. good resturant and choice of meals. Lift is tempermental, rarely worked over last two/three years, however at last visit I was told that they have spend quite a bit of money on repairing lift and they hope it is fixed now. A cheap hotel for overnight stay

Partner

10/10

Exceptional

23 Nov 2024

Shereece

Sparkes

Had a fantastic stay only booked for one night but ended up staying for 2nights couldnt fault it staff are friendly everything we needed breakfast was beautiful well recommend staying here rooms are basic but they have everything you need

Friends_and_family Family

6/10

Pleasant

18 Nov 2024

robert

This was good value. It's old style (but not ancient), well enough maintained. A fan or tumble drier was on most of the night, not especially loud, but you could hear it somewhere. Close to Babbacombe. On street parking, not a problem for us in November, but summer must be difficult.

Leisure

8/10

Excellent

16 Nov 2024

Verified traveler

Perfectly adequate, although other guests upstairs from us making a lot of noise all night.

Business

10/10

Exceptional

04 Nov 2024

Brendan

Nice clean hotel. Friendly staff. Facilities in the room ideal for what we wanted.

Leisure Partner

10/10

Exceptional

31 Oct 2024

id

Good place to stay

Hotel staff friendly breakfast nice rooms clean and tidy will stay again

Self

2/10

Poor

14 Oct 2024

David

very dissatisfied great hotel and staff but was from 11pm at night till 5am the next morning by the guests in room next door arguing and had their tv on loud very thin walls . tried to complain the next morning but there was no one at reception

6/10

Pleasant

10 Oct 2024

Prisca

Trecarm

The msin entrance of the hotel is nice but inside it can do with a coat of paint and the corrido carpets need some life. Food was nice.

Self

8/10

Excellent

07 Oct 2024

David

Very good value, and enjoyed the evening entertainment.

Leisure Friends

6/10

Pleasant

25 Sep 2024

Lee

Was basic with no WiFi or phone signal in room .extra £7

Business Self

8/10

Excellent

16 Sep 2024

John

It was cheap for a hotel so close to the beach. It was unfortunate that there was no on-site parking, although it wasn't a game changer. My room could have done with a \"Deep Clean\" to remove mold and bathroom vent dirt but this is no disrespect to the room attendant, it requires engineering / maintenance involvement.

Business Self

8/10

Excellent

16 Sep 2024

Peter

Clean, friendly and staff were great ...

Leisure Partner

8/10

Excellent

15 Sep 2024

Seonag

Pleasant

For a 3 star hotel it was good

Business Self

10/10

Exceptional

15 Sep 2024

Stephen

Had a great stay here, you can't really ask for much more for a 3 star hotel at this price point. The hotel is a little shabby in some areas, ie needs a touch up but it's no issue. The shower is powerful and the room was very clean.

Leisure Partner

8/10

Excellent

12 Sep 2024

Paul

Nice hotel, very nice grounds will rebook here again.

Leisure Self

8/10

Excellent

08 Sep 2024

Chris

Had a very enjoyable stay the staff were excellent couldn't do enough for you

2/10

Poor

08 Sep 2024

Justin

How can you call this a hotel, very very disappointed, carpets are seriously dirty wallpaper falling off waterstains on every ceiling it smells really bad of damp, room's are not cleaned bathroom was dirty big black hair in the bath wouldn't stay there again and found out homeless people live there too stay at your own risk and why we was there customers had money and personal belongings stolen

Leisure Partner

6/10

Pleasant

06 Sep 2024

Darren

Ok

Leisure Partner

8/10

Excellent

04 Sep 2024

Neville

Very well presented

10/10

Exceptional

04 Sep 2024

Eric

Well worth every penny

Leisure Partner

8/10

Excellent

02 Sep 2024

Simon

Hotel was perfectly fine, the only issue we really had was that the place is cashless, and this was not mentioned anywhere beforehand (I have had a quick check again before making the review). This caused a bit of a problem getting to the hotel after midnight and only having cash, but luckily was resolved and the staff were great about it in fairness. Just maybe make that abundantly clear before people book?

Partner

6/10

Pleasant

01 Sep 2024

Paul

Could do better.

First impression as you pull up, were not great,the hotel looks a little tierd and dated ,could do with a lick of paint, and a bit of a tidy up.
We rocked up to reception, fella sitting on a chair, never really said 2 words , we said we are checking in, name ,we then filled in a form, key was given, .what happened to ,good Evening, welcome to The Trecarn Hotel, customer service seems to have gone out the window, and your supposed to put up with what they dish out, well not me.
Room was small and compact, a few cobwebs on the lights, and radiator, the garden out the back ,had plates and cup outside, and they were still there when we left sunday morning doesn't really create a good impression. Shower was decent, and it served a purpose, would i stay there again, no i would'nt, would i recommend it, no i wouldnt.

Partner

10/10

Exceptional

30 Aug 2024

Teresa

Loved the area and local to other destinations. Great price with entertainment most nights.
Great stay thank you

Partner

10/10

Exceptional

26 Aug 2024

Nathan

Everything great

Partner

6/10

Pleasant

26 Aug 2024

Verified traveler

Wouldn't stay again

Very basic room, bed was very uncomfortable hardly slept, cobwebs around corners of ceiling ,mould along bath. Lucky only overnight stay. 1 tea bag and 1 coffee sachet!!

Self

2/10

Poor

24 Aug 2024

Sharon

Room smelt of damp shower leaked stained everywhere just grubby spoke to a lady in another room and she went and got bleach to clean her bathroom before she could use it

Leisure Partner

8/10

Excellent

23 Aug 2024

Catherine

Babbacome nice resort.

A good hotel ashort bus ride from Torquay but a much quieter resort and very nice sea front with views.

Partner

8/10

Excellent

18 Aug 2024

Angela

Lovely clean everything we needed for a reasonable break a bonus singers on both nights

Leisure Partner

8/10

Excellent

18 Aug 2024

Jade

Cheap 2 night stay. Was dubious after reviews but can honestly say was a lovely stay. Room basic but everything you needed. Bed and pillows clean and comfortable would definitely stay again and include breakfast next time!

Leisure Partner

10/10

Exceptional

18 Aug 2024

Chelsea

Good

Leisure Partner

10/10

Exceptional

15 Aug 2024

Andrew

Lovely garden

Leisure Partner

2/10

Poor

12 Aug 2024

Verified traveler

We booked for two nights, but room not what they’re giving you to choose and everything completely different what on photos, room was stinky and floor moves when you walk, little box, couldn’t stay second night

Leisure Partner

6/10

Pleasant

11 Aug 2024

Donna

Pleasant place for a weekend break.

The hotel looks a bit run down and the rooms are basic and in need of redecoration. However, every member of staff was helpful and courteous. There was entertainment each evening and the public areas were comfortable. There had clearly been some investment recently as the shower was new and that was great. There is tea and coffee in the room and can be replenished at reception. In all, for the price, this is a pleasant place to stay and it is close to the town.

Partner

8/10

Excellent

11 Aug 2024

John

Good value stay.

Leisure Self

2/10

Poor

06 Aug 2024

Alex

Pheonix nights

Leisure Family

6/10

Pleasant

04 Aug 2024

Suky

The hotel staff and maids were very helpful and friendly and ready to assist in any way possible.
The condition of hotel is old and needs updating. There was no curtain door and shower curtain was small so i had to put towels outside in order not too get too wet.
There was no room service every day...probably trying to save money.
I would stay because of location but overall i was disappointed as clearly no money is being spent on the property.

Leisure Self

10/10

Exceptional

03 Aug 2024

Carly

Would highly recommend it

We were staying for one night to attend the theatre. It looks quite run down from the outside. But we were made to feel so welcomed by the lovely lady on reception.
The room was clean and ideal for us.

Friends_and_family Friends

10/10

Exceptional

02 Aug 2024

michael

The place is great well priced and located brilliant

Business

8/10

Excellent

01 Aug 2024

Maria

Good budget hotel near coast

Perfectly good budget hotel near coast, no parking but on-street parking on the same road is plentiful. Staff very friendly and helpful.

Self

6/10

Pleasant

30 Jul 2024

Daniel

.

8/10

Excellent

26 Jul 2024

Giovana

Quiet room, it is great.

The staff are friendly. I love to spend a night there because it is suitable for me and close to my workplace. Always when I request a quiet room, the hotel found for me. It is great.

Business

6/10

Pleasant

22 Jul 2024

Adam

You get what you pay for!

\"You get what you pay for\" is the perfect adage for this hotel. One night stay in single room. Bit damp, bit musty, so small the bathroom door opened halfway before hitting the bed, ground floor window didn't open. Black mould in shower, and lovely view of the gas cylinders out back. But for £33, the sheets were clean and the bed adequate, and once the loud, live, Sunday \"entertainment\" had stopped at 10pm and the room on the other side of the paper thin walls had turned off their TV, sleep was found.

Friends_and_family Family

2/10

Poor

20 Jul 2024

kyla

staff was rude and condescending, said free wifi but was actually 7 quid for a night, toothpaste marks on mirrors and hair in the shower
grotty

Leisure Friends

8/10

Excellent

18 Jul 2024

Daniel

Nice cheap hotel

Business Friends

10/10

Exceptional

16 Jul 2024

Kim

Clean comfortable and excellent value for money w

Excellent value for money, room was clean and comfortable. We didnt have breakfast but that also looked very nice

Partner

10/10

Exceptional

07 Jul 2024

Hassan

Stayed one night only, arrived too late but the reception was opened.

2/10

Poor

04 Jul 2024

Colin

Couldn't wait to leave

No parking available we had to park about half a mile away I am disabled and had to carry my bags and cases up a hill. Then the actual room was up and down stairs and a long narrow long passages. Had to keep curtains closed as the room was overlooked. Was insulted by another guest on the way in because of my clothing. Will not recommend and definitely never stay there again.

Partner

8/10

Excellent

02 Jul 2024

Russell

Good for the price

All generally good just some areas of the building are dated/ rooms, & the beds are very firm, would benefit with foam topper would make them more comfortable until replaced.
The parking is a bit hit & miss as it's on street parking.

Business

6/10

Pleasant

02 Jul 2024

mark t

This was an okay place to stay for one night but the hotel was well past its prime and badly needs an update everything kind of works like it's jury rigged and fixed in the room. Good location and beautiful scenery around the cliff side

Leisure Self

4/10

Poor

28 Jun 2024

William

Could not get dinner after 1930 pm beds were so hard that we couldn’t sleep for long the , locks had to be repaired ,the wall near my bed was damp ,and the outside window frames were really dirty. .would not recommend this hotel to anyone.

2/10

Poor

25 Jun 2024

Alan

This hotel doesn't deserve the time it would take to describe every complaint. I'll sum it up with \"Never again\".

Leisure Partner

10/10

Exceptional

23 Jun 2024

Geoffrey

Limited parking but had a nice time and it’s a nice hotel.

Leisure Self

10/10

Exceptional

23 Jun 2024

Debbie

Loves staying at this hotel,have stayed there four times now,staff are always friendly the entertainment is good most nights,depending whose on,and not to far to walk to the beautiful views of the seafront

Leisure Friends

6/10

Pleasant

19 Jun 2024

Keith

Quiet, comfortable bed. Pleasant receptionist on check in.

No window in room ( this should be advised at point of booking) Could do with a lick of paint. Outdoor area untidy. Expensive Wi-fi at £7.00 per day.

Business Self

10/10

Exceptional

18 Jun 2024

Peter

Trecarn Hotel in Devon

A warm friendly welcome set the scene when we arrived for our 3 night stay in June. All staff were pleasant and delightful. Nothing to fault, apart from an uncomfortable dip in one mattress. We did not use the restaurant. The hotel is old but the rate paid was a bargain and we hope to return.

Partner

6/10

Pleasant

14 Jun 2024

Maria

Rudely awoken at 1:40am

When we arrived found we were in room 221 which was top floor, was situated behind a fire exit door (fire hazard), the smell of paint was horrendous. Asked to be moved which the lovely young lady on the desk moved us downstairs to room 0001. This room was much better, however, during the night around 1:40am there was a gentleman outside of our room on a mobility scooter, reversing up and down the corridor the scooter was beeping away, the man was coughing and shaking his keys for a good 40 minutes. Other than this our stay was ok.

Partner

8/10

Excellent

14 Jun 2024

Graham

No complaints

It’s a big old hotel , it has its faults , but my room had a comfy bed , a good modern tv , and a good hot shower , and the reception were nice people , all for £33 for the night ! No complaints here .

Self

10/10

Exceptional

14 Jun 2024

michael

Great value for money lovely room and good helpful staff

Business_and_leisure Self

4/10

Poor

08 Jun 2024

Colin

I was very disappointed to have to pay for the last night when domestic issues necessitated me checking out a day early. This is vefy unfair .

Leisure

10/10

Exceptional

04 Jun 2024

Giovana

Simple, but very friendly.

The staff are very friendly. I booked for only 1 night. The hotel doesn't have car parking, but this didn't bother me. The room was clean. Very simple hotel, but I enjoyed my evening. Thank you.

Business

8/10

Excellent

03 Jun 2024

Angie

Pleasant Stay

Its not the ritz but overall a very pleasant place. Close to all the amenities of Babbacombe and a half hour walk from Torquay . They booked us in early asked for extra pillows which they gave us straight away. Thinking of going back in the near future.

Partner

2/10

Poor

02 Jun 2024

Sabina

Never again

The room smelled of cat pee, old dirty everything including a nasty shower curtain… never again …

Partner

10/10

Exceptional

01 Jun 2024

Keith

Trecarne hotel

Nice clean room,great breakfast at a very reasonable price.

Self

6/10

Pleasant

29 May 2024

Jennie

External planters full of weeds no plants. Large skip on full view as you approach the main entrance along with other building materials at various points at the front of the building. The hedge was also overgrown.
Damage to various parts of the corridor ceilings on the upper floor which were badly patched with bits of plaster board, while other large cracks were just left. The wall paper on this floor is either coming away from the walls or the paint is patchy. In general it needs TLC and a serious amount of maintenance
The food is mediocre at best and the choice for vegetarians is almost non existent. When we asked if the cabanara was suitable for vegatarians we were told no but we could have the veg and roast potatoes like that was acceptable. Why would you pay £15 for that.
I've been to several other Britania hotels and while they have all been basic they were at least a least a little more accommodating so on that premise i won't be rushing back to this one.

Leisure Partner