Anchorage Hotel

United Kingdom , Torquay
BABBACOMBE , Aveland Road
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50 reviews shown

8/10

Excellent

06 Aug 2018

Dean

Nice and clean

Was a pleasent hotel well situated for our needs.

Partner

10/10

Exceptional

30 Jul 2018

Dean

Torquay

Great clean friendly hotel

Family

8/10

Excellent

10 Jul 2018

Verified traveler

Delightful Family Run Hotel

Despite our early arrival our room was ready and the staff couldn't be more helpful. The pool area was well maintained with beautifully clean pool in the centre. A few more colourful plants would have finished it off.
The dining room was clean and bright and the food efficiently served. The pork in particular on the night we stayed was delicious.

6/10

Pleasant

04 Jul 2018

Verified traveler

Pensioners Paradise

Room was not clean - numerous spiders/webs, dirty bath. Skirting boards thick wuth dust behind doors and in bathroom. Bed was old and mattress poor. Stayed during warm weather on second floor and the temperature was uncomfortable, even with both windows wide open all night. This also didn't help in the morning when awoken by the glass bins being emptied before 6am right under my window. Lots of noise from room below, but the hotel was full of pensioners and I think the couple in the room below must have been partially deaf, judging by the volume at which they felt it necessary to communicate at. Not the hotel's fault. Staff were all very helpful and polite.

10/10

Exceptional

12 Jun 2018

Michael

Nice Hotel

Very good break , would use again

Partner

10/10

Exceptional

03 Apr 2018

Roy

Dog friendly and lovely location.

Great stay. Staff were friendly and food was great. Took the dog at only an extra £5 a night and he got thoroughly spoilt. Will visit again.

Partner

10/10

Exceptional

29 Mar 2018

Verified traveler

Really could not fault my stay
Quiet location easy walking distance to Babbacombe theatre

10/10

Exceptional

02 Mar 2018

Roger

Nice hotel in quiet surroundings but close to town

Excellent parking facilities. Easy check-in, food and drinks billed to room for settlement at check-out. Spacious Room. Invigorating En-suite shower cubicle. Flat-screen TV. All you can eat buffet style english breakfast. Modestly priced bar. Friendly staff. I would return here every week if I could!! And last but not least, the room price was incredibly good value for money.

10/10

Exceptional

25 Feb 2018

Jonny

Great hotel and fantastic staff

8/10

Excellent

20 Jan 2018

Mick

Working away

Very easy stay

10/10

Exceptional

17 Jan 2018

gerry

Great value hotel

Clean and comfortable and extremely reasonably priced. Nice breakfast too.

10/10

Exceptional

14 Jan 2018

Verified traveler

Been there many times

Like the new way breakfast and dinner is served - lounge recently decorated - plenty of parking.

10/10

Exceptional

11 Aug 2017

Niki

Rubbish hotel stuck in the 70's

Nothing good to report here

8/10

Excellent

17 Jul 2017

Stuart

Central location with easy access to local ameniti

Peaceful and interesting, with plenty of places just a walk away.

Family

8/10

Excellent

08 Jul 2017

Susan

A good base

A good base for reaching a lot of places worth visiting. Staff are very helpful. A short walk to the shops and cliff top. A bonus to have the pool.

Family

8/10

Excellent

27 Jun 2017

Sultan

Beautiful

Good

Family

10/10

Exceptional

22 Jun 2017

Nicola

Marvellous mini break

A gem of a hotel behind the downs easily accessed by bus and a perfect base to sightsee other resorts along the Devon coast all staff were very friendly and helpful room extremely comfortable and clean and the breakfast was a lovely selection well presented and cooked the outdoor pool was a bonus really
Didn't want to leave

8/10

Excellent

30 Apr 2017

David

Torquay April

Room was a bit tired but very clean. Staff were all very helpful and friendly. Breakfast was great....good choice and plenty of it.

Family

10/10

Exceptional

17 Apr 2017

Katalin

Great service,clean, close to the beach.

10/10

Exceptional

20 Mar 2017

STEVEN

Pleasant hotel in good area

Small but comfortable room with a new TV and fast WiFi. Decent buffet breakfast. On site car parking. Surprised there wasn't a shower but the bath was fine.

6/10

Pleasant

20 Mar 2017

Denis

Very good value

Not far from the Babbacombe sea front, very good value with a reasonably priced bar and entertainment.

10/10

Exceptional

18 Mar 2017

Maureen

Brilliant stay hotel clean and very friendly would stay there again

Family

8/10

Excellent

17 Feb 2017

Robert

Can't fault it for the price!

Very friendly, professional staff and management. Clean and comfortable room and an excellent buffet breakfast. Nice quiet location but only a short walk into town. For the price, I really cant understand what some of the poor reviews and complaints are all about. I'm not easily pleased but I'll certainly stay again next time I'm in the area. Thank you to all at The Anchorage for making my stay a pleasant one.

8/10

Excellent

18 Jan 2017

Verified traveler

pleasant hotel

Hotel was as expected, good friendly staff and pleasant room.

10/10

Exceptional

09 Dec 2016

Richard

Cheerful

All good. No complaints, friendly staff, decent clean room, nice breakfast

4/10

Poor

05 Sep 2016

Verified traveler

Dated and tired

The staff are brilliant but unfortunately the hotel is not. Reminded us of Fawlty Towers. Would not recommend eating in the evening as very expensive and not particularly good. The standard twin room at £80 was very small, the pillows were the best bit as they were quite plump.

4/10

Poor

03 Sep 2016

Andrew

Good position in good location

The Hotel was in a good location , but desperately in need of a re fit throughout

8/10

Excellent

03 Sep 2016

Can't complain for the price paid!

Nice staff and everything worked as expected. Hotel looked a little bit dated but for the price I paid I'm not in a position to complain.

6/10

Pleasant

26 Aug 2016

Terry

Nice hotel, enthusiastic friendly staff.

Fairly priced for time of year with a spacious family room. Caters more for the elderly clientele but think that is Babbacombe in general, still lovely though. Bar leaves a lot to be desired and entertainment could be better. Would stay again though.

8/10

Excellent

14 Aug 2016

Verified traveler

Bargain in peak season

2/10

Poor

08 Aug 2016

Gem

hotel terrible.\nGood location

The location was what we were hoping for however when it came to the hotel itself we were very disappointed.
The first room we were given was extremely small for 2 people, with mould growing on the walls and damp coming through. This is not acceptable at all, let alone when I'm also 33wks pregnant!
Second room the shower wall had collapsed and was covered with plastic. There was no bath so would have either had to wash in this facility or not have washed at all!
Third time around we were given a choice out of a twin room (when we booked a double) or a double room smelling like fish and chips.
All rooms were very basic. Hair dryer in some but not others, decor extremely tired. Shower was leaking in thrid room. Needed a good Hoover. Breakfast was ok. Advertisement is not what you get. Hotel attracts more elderly people which is fine but made us (24yr old and 29yr old) feel out of place.
Although the staff was very helpful and understood our complaints. Even informed us how we were not the first people he had to move that day due to state of rooms. Apparently management have been refusing to fix damages but still booking the rooms out and leaving it to the staff to sort out complaints.
Would not go back!! It is not worth the money it cost to stay and would rather stay in a travel lodge.

6/10

Pleasant

03 Sep 2015

Richard

The public rooms showed signs of wear & tear, however our room was very comfortable. Breakfast on the 1st day was cold and disappointing but improved on the 2nd day due to less guests to serve.

Partner

2/10

Poor

22 Aug 2015

Verified traveler

f aulty towers only for bus groups and the over 70

You order a room with en suite you get a bath with a rubber hose informed that I needed the deluxe room they have showers not stated on the web site has to many stairs very limited lift space

Partner

8/10

Excellent

15 Aug 2015

mike

But overall enjoyed!

Nice hotel, a bit out of the way to Torquay need to drive

Partner

6/10

Pleasant

11 Aug 2015

Verified traveler

Weekend away

Are room was dated but clean. Staff were all really friendly. We didn't go down for breakfast in the hotel an the smell in the dining room put my boyfriend off. Nice area the hotel is in

Partner

10/10

Exceptional

10 Aug 2015

Joyce

A little gem

Stayed four nights with husband and two children, staff friendly and helpful room clean and very comfortable a double bed and two singles rather than the usual pull out sofa normally given, room was very large lots of tea and hot chocolate replenished daily. Small pool which was closed for cleaning on one
day of our stay on another day full of locals as the pool is hired out so a bit disappointed there. Hotel is very clean in all areas. Breakfast very good also, kids breakfasts same size as adults. Evening entertainment singers and magicians geared towards older clientele but very good. large children's play park just across the road short drive or walk to beach all in all a very enjoyable stay. Many people I spoke to go back every year.

Family

8/10

Excellent

05 Aug 2015

Brian

Short Break

Comfortable & Enjoyable

Partner

10/10

Exceptional

27 Jul 2015

David

lovely stay

for a three star hotel I think this hotel is good the staff are very good and friendly the place is very clean and tidy food is good and a good selection the bar is well stocked and for a hotel not overpriced excellent.
grand children enjoyed the heated pool very much.

Family

4/10

Poor

15 Jun 2015

Verified traveler

Sheets and towels were not changed until requested after 10 days.

No heating in the bedroom.

4/10

Poor

26 May 2015

rogerio

Close to beach but breakfast not good enough

I'm not very happy with this hotel.
The restaurant got lot spider web, bedroom haven't curtain to keep the room more darkness in the morning. I not recommend this hotel never

10/10

Exceptional

11 Feb 2015

Bryan

Torquay v FC United of Manchester Weekend

On arrival to the reception we were greeted by the manager/night manager/barman, so much reminded me of Manual from Fawlty Towers, with him running around between different roles.
The reception area was presented well and the manager was very well mannered, I received my room key and proceeded towards the lift, their was a strong smell of A Care Home which could of been caused by the heating being on full blast everywhere.
Inside the hotel area's and bedrooms we felt like it was summer, although in reality it was freezing outside.
My single room was ample but the sink unit needs to be replaced, chipboard edge broken off then re painted over looked a mess, the bath and shower was draconian to say the least, rubber hose to fit on taps was impossible to use when your disabled, so it was a strip wash in the sink all weekend!
Definitely needs a shower fitted and the bath removed, then the sink in the bedroom would fit in the bathroom giving the room more space.
The entertainment area and bar was a fabulous place, very plush and inviting.
Breakfast area is the perfect place to dine, full silver service provided and with a large selection of items on the menu.
Overall a very good hotel and would recommend and stay again next time in Torquay.

Family

10/10

Exceptional

30 Sep 2014

Brian

My second visit and enjoyed even more than first.

Good and convenient area for people of a certain age to get about to enjoy Devon.

6/10

Pleasant

28 Aug 2014

Kano

Good cheap hotel pretty dated

Pretty dated hotel more inclined for older people good overall hotel not a lot surrounding the hotel

8/10

Excellent

13 Aug 2014

Terry and Jane

Adequate hotel

Reasonable location original hotel to stop at the leisure through four days breakfast quite nice drinks in the bar quite nicely priced

6/10

Pleasant

30 Jun 2014

Verified traveler

Hotel mainly caters to coach trips, mainly elderly clientel. Only ate breakfast there, mediocre at best.

8/10

Excellent

14 Jun 2014

alih71

Good value for money

Friendly family-run hotel. Our room was a value twin and turned out to be in good condition - newly renovated bathroom, comfy beds and a good size. The location was great for us as we were just around the corner from my aunt's house, quiet with easy parking. Breakfast was fine - and hen we only paid a small amount we had no complaints.

8/10

Excellent

28 Aug 2013

Cliftonensis

Clean and comfortable

The hotel was in good condition with friendly staff. The room was newly refurbished as was the bathroom. The breakfast menu was quite good but the coffee very weak and we went out for breakfast the second day. Someone entered our room 3 times one night which was worrying and I noticed that the break glasses on the fire alarm had plastic plates stuck over them which would prevent use. This might be quite legitimate if the system no longer uses them. The wifi was not working during our stay. I would use this hotel again.

10/10

Exceptional

11 Jun 2013

Chris

Excellent holiday hotel

Much nicer than we expected. would use it again, very friendly staff and food excellent for the cost.

6/10

Pleasant

31 May 2013

Stephen

Lot of older people staying when we were there

Lot of older people there when we were there. Breakfasts were quite small but on the whole our stay was value for money.