Name: Sidmouth Harbour Hotel
Address: Manor Road Sidmouth England Ex10 8Ru, Sidmouth, EX10 8RU, GB

10/10

Exceptional

07 Jul 2026

Rob

Our room no. 12 was quite small but had a large shared decking area with views of the coastline and we sat out there with drinks before venturing out. The decking needs attention with several areas having loose boards and some raised areas. Both of which are safety issues. The room was warm but we had a excellent oscillating fan. The hotel service and staff are excellent and we had a lovely meal in the restaurant on our second evening with views of the sea. We ate at Roma Italian the first evening, which was nice.
We used the bar area at times and the terrace and also the outdoor swimming pool one afternoon. Everywhere was quiet and relaxing and we were so lucky with the weather too! Sidmouth is a lovely town and we visited the various gardens and views and walked alongside the river Sid on a circular walk. We explored every corner of Sidmouth! The Salcombe Tap House, (for a beer or wine facing the sea, right at the far east end of the seafront), was very nice as was the beer and wine. You can have a taster first to see what beer you like best, a nice touch! Lovely staff too...
Thank you to all at the Harbour Hotel for looking after us so well for our 2 nights stay before heading off to Cornwall and the Eden Project.

Rob & Sally Gill

Partner

10/10

Exceptional

13 Jun 2026

Suzanne

Loved this beautiful hotel , gorgeous views and the restaurant was amazing

Friends_and_family Family

4/10

Poor

05 Jun 2026

Karen

Booked a single room in May 2026.
First room I was given: tiny room, couldn't fully open wardrobe door because bed was in the way, v. limited wardrobe space, not helped by ironing board being kept there. TV not working, no safe, lights not fully functioning, Asked to be moved.
Second room: could open wardrobe door, but same problem with storage in the wardrobe ( although ironing board was now stored behind the curtain). Had to live out of suitcase and bags for the week as a consequence: not great or relaxing for a tidy person. No door hooks for coats and robe added to untidiness. Base of bed marked on both sides with what looked like urine, checked the mattress, but that was ok.
Housekeeping chaotic. Room not clean. Dirty mark on bathroom floor for two days before I d/w it myself. Safe present. TV catchup not working Reported twice, but not sorted). Biscuits and bottled water provided some days but not others; reported to reception, but nothing done.
Last day of stay, decided to eat poolside before setting off. Was told that there was only a sharing menu available on Sundays. I pointed out that I was a single hotel guest, but no alternative was offered: end of a rotten week. Wrote to hotel from home about this, but have received no reply.
Would not recommend this hotel.

Self

10/10

Exceptional

02 Jun 2026

Geoffrey

Staff very friendly and location great

Partner

10/10

Exceptional

28 May 2026

james

great

10/10

Exceptional

26 May 2026

Helen

In a lovely spot not far from the sea and has good views across the bay. Beautifully maintained swimming pool and surrounding area. Some more parasols in the hot weather would be useful. Room was very clean and the portable fan was most welcome as there was no air conditioning. Staff very helpful especially as it was a very busy and hot weekend. Continental Breakfast is available inside the well furnished restaurant or on the lovely outside terrace. Food choice was good with an option for cooked breakfast for extra £10. We really enjoyed our stay and will return.

Partner

8/10

Excellent

26 May 2026

Denise

Room 20
Shower not very clean and looked badley painted everywhere in the room
Pillows need replacing as VERY lumpy
Some staff went above and beyond
Some staff very adapt at “ NOT “ seeing you
Overall however very pleasant

Partner

10/10

Exceptional

22 May 2026

Ron

We put out the sign on door for room cleaning when we left in the morning and on our return everything shipshape.
The continental breakfast was exceptional and we liked the fact when we had finished eating we could move to the lounge end of the dining room to enjoy our coffee, thus freeing up a table for another breakfast guest.
The staff were friendly and helpful across the board from reception, to dining room to the spa area.
Our room didn't have a beach view [which we knew when we booked] but a lovely view of the sea from the breakfast room.

Partner

8/10

Excellent

15 May 2026

Keith

No visitors lounge accept a small area in the dining room this was poor. No information in your room to where facilities are. To small car park, our booking included free parking but no parking was available on one occasion.

Friends_and_family Friends

10/10

Exceptional

25 Apr 2026

John

Breakfast was excellent. Pleasant welcoming staff. Supper also good.

Partner

10/10

Exceptional

17 Apr 2026

Helen

Comfortable room and good breakfast in pleasant dining room with views of the sea

Partner

10/10

Exceptional

06 Apr 2026

Nigel

Great hotel. We enjoyed everything it had to offer

Partner

10/10

Exceptional

29 Mar 2026

Darin

Had a fantastic stay at this lovely hotel. Staff were fantastic, room was immaculate, food was delicious, views were great. A perfect short break

Partner

10/10

Exceptional

28 Mar 2026

Stephen

Very good hotel - well situated; great food in the restaurant; comfortable room / bed; robes & slippers provided; spa facility sounded great but we didn’t have time to try on our 1-night stopover; free parking onsite; free G&T + bottled water in room, as well as usual coffee / tea making & minibar, safe, hairdryer, etc.

Partner

10/10

Exceptional

27 Mar 2026

Richard

Excellent food can recommend 👍

Partner

10/10

Exceptional

24 Mar 2026

Melanie

We had a super room, with a lovely balcony and view. Staff at reception was super and friendly, as were the housekeeping staff. The restaurant staff were a little off the mark - a long wait for tea and coffee with breakfast in the morning; a little confusion over what we could/couldn’t have to eat when we sat in the bar late afternoon , but otherwise a perfect stay.

Friends

8/10

Excellent

22 Mar 2026

Charlie

Clean hotel with good facilities. Try to get a sea view and a room in the main building

10/10

Exceptional

12 Feb 2026

Patrick

Whist being a small room. It was warm clean and facilities were great. Bed and pillows very comfy.

Partner

8/10

Excellent

10 Feb 2026

Gary

Reception, restaurant and service staff very good. Bed very comfortable.

Business_and_leisure Self

10/10

Exceptional

07 Feb 2026

Andie

Everything was perfect

8/10

Excellent

01 Feb 2026

Peter

The room was spacious and had all the expected facilities. The continental breakfast had a good variety of offerings.

The twin beds were very sumpy and need replacing. There were no coat hooks. The hotel said they could provide blankets instead of duvets but they had cobbled together an arrangement of sheets and heavy throws which didn't really work.

Leisure Partner

10/10

Exceptional

26 Jan 2026

Richard

The room was very clean, well presented and modern and had lots of little extras like bottled water each day, toiletries etc. The staff were all very friendly and helpful and the facilities in the spa/gym were very good.

10/10

Exceptional

23 Jan 2026

Edward

Room spotless staff so friendly spa great restaurant food was amazing along with staff cannot fault anything

Partner

10/10

Exceptional

22 Jan 2026

Mike

Clean room and friendly efficient staff. Lovely location. Excellent continental breakfast.

10/10

Exceptional

21 Jan 2026

Raydene

Very helpful staff
Room was exceptional
Breakfast excellent .
Would recommend this hotel

Partner

10/10

Exceptional

20 Jan 2026

Susan

We have been to this hotel several times now, it’s lovely, bright rooms, good breakfast and great size pool. My only concern was room 101, the heated towel rail was extremely hot and I dapped my arm on it a few times, it would definitely burn a child. Please put a sticker nearby stating a warning sign.

Leisure Partner

10/10

Exceptional

19 Jan 2026

Beatrice

Second stay in this hotel and we really enjoyed our stay.
Everything was nice from our bedroom spotless and cosy with s large bathroom to the staff efficient and pleasant.
Secial mention for our dinner and breakfast .
We will come back .

Leisure Partner

6/10

Pleasant

11 Jan 2026

Mo

We stayed in a courtyard room which looked nice on entry however realised there were drawbacks to the room . Water dripping from the ceiling at foot of the bed meant the carpet was wet. Rang reception twice to report but no answer. Water was only just hot enough for a cool bath and wasn’t able to regulate the temperature. As it’s winter I expected it to be hotter. Room temperature on entering seemed quite cool, after a bit of investigation my husband realised that the radiator was turned off.
The bed was super comfortable and the bedding was fresh. The hotel breakfast was great. Lots of choices and the staff were both attentive and friendly- thank you.

Partner

10/10

Exceptional

05 Jan 2026

Diane

Lovely 2 night stay and just as we remembered from previous visits which were a few years ago. Comfortable room and bed with side sea view. Hotel lounge/bar area comfortable and staff were very helpful and pleasant. Restaurant food was excellent with good continental breakfast with healthy options, fresh fruit as well as cooked menu if desired. Evening meal was also excellent. Unfortunately didn’t get chance to use the spa or pool this time but it looked very pleasant. Thoroughly enjoyed our stay and will return.

Partner

10/10

Exceptional

19 Dec 2025

Joshua

Friendly staff

Friends_and_family Family

6/10

Pleasant

12 Oct 2025

Ian

Room small with unsuitable furniture and en suite badly laid out. Breakfast very good with nice fruit and yoghurt options. Gym well equipped.

Partner

10/10

Exceptional

30 Sep 2025

Timothy

Map

4/10

Poor

18 Sep 2025

Adrian

Very nice hotel my only problem was with the room it was a single room but it was very small

House keeping was very poor which i did bring this to their attention but nothing was done.
Even had a manager have to make up my bed one evening as i had stripped it but no clean bedding was put on the bed.

Leisure Self

8/10

Excellent

16 Sep 2025

Graham

Stay at Harbour

Two night stay at Harbour hotel good overall stay with excellent service.

Partner

4/10

Poor

14 Sep 2025

Mary

I didn’t like my room

Leisure Self

6/10

Pleasant

13 Sep 2025

Catriona

It’s nice but it’s not outstanding and it is far too expensive for what it is.

Leisure Friends

10/10

Exceptional

09 Sep 2025

Eleanor

Amazing hotel, would definitely return.

8/10

Excellent

31 Aug 2025

John

Clean friendly service 👌, parking not hood

Leisure Partner

6/10

Pleasant

21 Aug 2025

Bethany

Nice but a bit disappointing

A nice but slightly disappointing stay. The hotel was lovely and views cannot be faulted, however there were lots of little things that don't impact your stay really, you'd expect to be better given the amount you're paying. There are lots of minor cosmetics like dents on walls, rusty chromework etc as well as the cleanliness. There were cobwebs everywhere in the bar and restaurant and the floor always seemed to have crumbs somewhere. In our room, our fan was caked in dust and the ledges and skirting boards were also very dusty. The staff on reception and in the bar were lovely, but very overworked! One housekeeper barged past us on the narrow stairs more than once, including when we were carrying suitcases! None of this would put me off staying again as the location is amazing, however I would only go back there if it was a lot cheaper - our little room facing the car park was not really worth over £200 a night.

Partner

8/10

Excellent

09 Aug 2025

David

I only had the breakfast, but continental and cooked was good. Staff were attentive. The fan in my room was covered in dust, but the receptionist insisted on cleaning it when none of the cleaning staff were about. It was not possible to sit at the desk on the chair provided as there was not enough room because of the bed. The rain water shower was excellent though.

Leisure Self

6/10

Pleasant

07 Aug 2025

Alan

Hotter in than out.

Nice hotel spoilt by the lack of air con. Room almost uninhabitable without a large freestanding fan running 24/7.

Partner

8/10

Excellent

30 Jul 2025

Alan

Good dining experience. Nice outside space with pool. Large bed but too much furniture made it feel cramped. No place to store cases. Roomy bathroom. Car park is rather small. Convenient for seafront and town.

Leisure Partner

8/10

Excellent

24 Jul 2025

Vanessa

Relaxed atmosphere but still professional staff

Leisure Family

10/10

Exceptional

09 Jul 2025

Patricia

Everyone was very helpful. Nothing too much trouble.

Leisure Partner

10/10

Exceptional

28 Jun 2025

Dave

Happy trip to Sidmouth

Staff really friendly and helpful, nothing was too much trouble and they were all very pleasant

Partner

10/10

Exceptional

26 Jun 2025

Emily

Location, hotel, and spa all excellent. One major let down though- no air conditioning in the bedrooms. I was given a fan when i queried this, however the fan was far too noisy to be able to sleep. It really was far too hot, and unfortunately this would deter me from returning in the summer season. Otherwise the stay was fantastic!

Leisure Self

8/10

Excellent

22 Jun 2025

Mary

I enjoyed my stay and overall I rate it good.
The service was a little slow at times perhaps because it was at full capacity owing to the good weather.
And the salt and pepper shakers were very sticky and I doubt had ever been cleaned.
Nonetheless I would stay here again.

Leisure

10/10

Exceptional

01 Jun 2025

Julie

Lovely smell as we came in.. light attractive decor…All staff were friendly and helpful.. beautiful view from the terrace… best cream tea Ive ever eaten. Lovely restaurant..
would definitely recommend.. and will definitely return.

Leisure Partner

4/10

Poor

22 May 2025

Tracy

We waited for our room as it wasn’t ready upon arrival. Once onto the room absolutely filthy.

Business_and_leisure

10/10

Exceptional

07 May 2025

Martin

Great stay at a 4star hotel. Pool, steam room and sauna were excellent

Partner

6/10

Pleasant

04 May 2025

Ben

Nice hotel, subpar service.

We stayed in Sidmouth for one night as part of our trip around Devon. Sidmouth is beautiful. We have stayed in a number of Harbour hotels, and were excited to try this one.

Hotel is in a beautiful location. The deck views where you can sit outside and eat and drink are beautiful.

The rooms was clean, spacious and very comfortable.

The room was described as a courtyard room. The courtyard is part of the car park, so it’s a car park view room.

The service was slow and below what we have come to expect from a Harbour hotel.

There was no table service outside, so had to return to the bar to order food and drink. Something I am fine with in pubs, not a hotel.

Staff seemed generally unsure of what they were doing. We weren’t asked how I stay was when we checked out.

Overall, a clean and comfortable hotel, let down by slow and underwhelming service.

Partner

6/10

Pleasant

11 Apr 2025

Liz

Rather disappointed with the hotel -certainly not a 4 star hotel.The staff are friendly but the rooms and bathrooms are cramped and need some repairs. Overall expensive for what you get.

Leisure Partner

10/10

Exceptional

11 Apr 2025

Julie

Fabulous Hotel

Located perfectly for access to Sidmouth beaches & town

Friendly helpful staff

Can’t fault it at all

Self

10/10

Exceptional

31 Mar 2025

Simon

.

Leisure Partner

4/10

Poor

21 Mar 2025

Margaret

All staff were friendly, helpful and very welcoming. A smile goes a mile as they say

Leisure Friends

6/10

Pleasant

17 Mar 2025

Roy

Harbour bay hotel

Hotel was clean, dinner was lovely, breakfast very bland, staff not that friendly, we choose a room upgrade from standard to courtyard but didnt feel value for money.
Good situation of hotel close to town

Partner

8/10

Excellent

16 Mar 2025

Keith

Our first room was very small, manageable for no more than a single night. So tiny there was no space for our cases.
However Martin sorted a larger room without any drama and we had a great stay.

Leisure Partner

10/10

Exceptional

23 Feb 2025

Phil

Fantastic

Partner

6/10

Pleasant

15 Feb 2025

Tim

Stay was ok

Hotel was ok, tv did not work for o e day which was strange, apparently there was a £25 meal credit, hotel did not advise me of this at all.

Partner

6/10

Pleasant

15 Feb 2025

Christopher

Lots of nice things about the hotel. The breakfast was excellent and the room itself was fine. But we experienced a few problems (tv not working and bath not emptying and poor cleanliness in the bathroom) and although we reported these nothing was done to resolve them which was disappointing. Been to this hotel before, unlikely to go again.

Leisure Partner

10/10

Exceptional

02 Feb 2025

Sharon

Very clean and friendly staff room lovely

Leisure Friends

10/10

Exceptional

24 Jan 2025

David

Excellent hotel
Clean, staff friendly, food good
Will stay there again

10/10

Exceptional

19 Jan 2025

Vicky

Mother and daughter weekend away

Just returned from a 2 night stay. My daughter and I thoroughly enjoyed every minute of our stay.
The room was fantastic. The beds were so comfortable.
The shower was great!
The restaurant served delicious food - we had dinner and breakfast.
We will be back!

Friends_and_family Family

8/10

Excellent

30 Dec 2024

ronald

We had a nice time but some of the service was not up to the grade of hotel

10/10

Exceptional

23 Dec 2024

Federica

Excellent reception desk and deliciois breakfast

6/10

Pleasant

15 Dec 2024

Verified traveler

Small basic single room. No pillowcases or towels when I arrived. Not as comfortable as the other rooms I have stayed in in this hotel.
Very good breakfast and great view from dining room

Self

8/10

Excellent

15 Dec 2024

Kate

Night away

Lovely location with sea views at breskfast/ when dining. Room was comfortable. Facilities great. Water could’ve been a bit hotter for showering, but this would not detract me from staying again or recommending to others

Partner

4/10

Poor

11 Dec 2024

Edward

Pretty but frustrating, because it could be great.

Parking is horrendous, not enough spaces and too narrow.

The room needs paint repair and other TLC over the winter shutdown.

Reception asked if I’d stayed before, so no record of my previous visits. (No slate with chocolate & strawberries for me then).

Room thermostat was set at 25 degrees. Despite turning it down to a breathable level, I still had to wedge the windows open in order to stop sweating. Thought about sleeping with the door open, as it was a courtyard room, but there was a storm outside, so just sweated instead. Not the best experience.

The chap who served me for breakfast in the main restaurant was excellent. Some people can just shine under any circumstances.

Self

8/10

Excellent

01 Dec 2024

MIKE

Enjoyable stay! Lovely room, well maintained.

Leisure Family

10/10

Exceptional

10 Nov 2024

Ian

Excellent, highly recommended

Wonderfully relaxing stay, fabulous suite and excellent experience with massage in spa. Food in restaurant in the evening was exceptional, selection of wine generous. A very warm group of staff, helpful accommodating and just generally fantastic.

Partner

10/10

Exceptional

05 Nov 2024

Michael

Just love the hotel I will for sure stay there again and again

8/10

Excellent

29 Oct 2024

Kasia

Loved the decor and cleanliness of the hotel, this was superb. Reception area and main restaurant is spacious, pretty to look at and smells lovely. Hotel staff so well mannered, kind, approachable and helpful.
However the room I requested, (Double room) was very small,The bed took up the majority of the space, I felt a bit closed in. I understand that it was a standard double but for the rate paid (£346.67) for two nights, seemed much more like a single room. Would recommend getting the larger double for more space.
Was disappointed with the indoor spa pool. Considering this is one of the strong highlights of attraction for this hotel, It is way too small and needs to be larger to accommodate more guests. There were only 6 people (adults) including myself in it this morning and we had to manoeuvre around each other to avoid a physical clash whilst swimming.

Leisure Family

6/10

Pleasant

28 Oct 2024

Neville

Lovely hotel with a good restaurant and excellent service. However the room we had was extra warm and there was no way of cooling it down.

Friends_and_family Family

8/10

Excellent

25 Oct 2024

Verified traveler

Good weekend away, paper thin walls

Great stay apart from the paper thin walls in the room. Great views from the bar / restaurant. Good breakfast choices. Bed was very hard and lumpy and the noises coming from the room next door meant it wasn’t the greatest of nights sleep. Would have expected some acoustic treatment to the rooms for the cost

Partner

10/10

Exceptional

24 Sep 2024

Roger

N/A

Leisure Partner

10/10

Exceptional

16 Sep 2024

Karen

Fantastic service and beautiful hotel

Leisure Family_with_children

10/10

Exceptional

10 Sep 2024

Debra

Great stay but parking options on site are limited

Partner

10/10

Exceptional

07 Sep 2024

Edward

Nice stay as usual.Good value.

Leisure Partner

10/10

Exceptional

02 Sep 2024

Verified traveler

Good.

10/10

Exceptional

01 Sep 2024

Alison

Lovely hotel, service is lacking.

Hotel is beautiful but service at dinner time and in the evening for the bar was so slow. I remember the team being much more on it around Covid and right after Covid. I hope management addresses this as it’s a beautiful hotel.

Friends_and_family Family

10/10

Exceptional

01 Sep 2024

Lyudmyla

Great experience in Sidmouth!
Clean and comfortable. Great view. Continental breakfast was tasty, not a huge choice but everything was fresh and good quality.
We tried SPA which was good, not very big, but there were not many people in there so we enjoyed it.
Staff on the reception and in the restaurant were friendly.
Superb location - 3 min to the sea and embankment with cafes and restaurants.

Definitely will recommend and return.

Leisure Family

10/10

Exceptional

31 Aug 2024

Wendy

Great stay at the Harbour Hotel, facilities are excellent, staff are friendly and welcoming, location is great, loved the outdoor heated pool and terrace. The shops and seafront were a 10min walk away with good choice of shops and food outlets, local cinema was great and just a 15min walk. We had a great relaxing stay. Terrace view room was spacious and clean.

Partner

6/10

Pleasant

26 Aug 2024

Sadie

Birthday break

We have previously stayed in the Christchurch Harbour Hotel and that experience was excellent so was excited to try the Hotel in Sidmouth. The staff were all lovely and helpful couldn’t fault their service. Unfortunately I would say our room was only big enough for 1 person. The room was very small, when we entered into our room we bumped straight into the bed, not much room to move around it. The kettle and fridge were also in the wardrobe which was very hard to get to as once opening the door this hit the bed. Also as the room was small and at the top of the hotel the room was very hot and could not sleep due to the intense heat in this room. The toilet was also dirty which I cleaned myself and did pass on this information to reception staff. It was such a shame as we had such a lovely stay at the previous hotel and was so looking forward to this birthday treat. The room was not what we were expecting and was a real let down

Partner

8/10

Excellent

24 Aug 2024

Dee

Absolutely lovely location, and stunning views from the restaurant. We had a really spacious, quiet room that was super clean. (I think we even had an upgrade.)

Everything about the stay was great and I'd recommend the hotel to anyone. It's less than a 10 min walk into the town with plenty of food options around.

The only two things I encountered that didn't make my rating completely 5* - I booked a spa treatment online and paid, only to go to the spa at my booking time for them to say their servers were down so anything booked online wasn't confirmed. They were as accommodating as they could be, and booked me for the next day, but my plans had to be altered and I felt like I'd wasted a day!

Another small thing, when we ordered some tempura prawns as room service, we were told the £4 price was actually just for one, normal sized prawn.. I think that was a bit steep!

Leisure Partner

6/10

Pleasant

09 Aug 2024

Sara

Not for us

Room was not as expected/advertised. Room was difficult to move around with the sofa blocking walkway to bathroom when in use. Balcony was not spacious terrace with privacy screens, as shown in photos, but very small and shared with neighbours' seating immediately outside our french doors. No privacy whatsoever.
Found someone's shoe under a cushion, toilet rim needs serious attention and black mould in bath sealant.
Air con duct was very close with noise and smell being very unpleasant.
This was supposedly one of the best rooms in the hotel at £360 per night but failed to impress on any level apart from the view. Do not accept Room 33 as you will surely be disappointed.

Partner

10/10

Exceptional

07 Aug 2024

Aaron

Was fantastic and the place was really clean every where

Business

10/10

Exceptional

18 Jul 2024

Carol

Everything

Leisure Partner

4/10

Poor

10 Jul 2024

Derek

You ask unique. OK We paid extra for a balcony but didn’t want to sit there as the table to put out drinks by the two old creaky looking chairs was covered in seagull crap. Pretty unique feature. No time to deal as we wanted to make use of the rest of the day after a long drive and next day weather was rainy. Next day on return from exploring the town still same crap on table so phoned reception as rain had stopped and would be nice to sit outside but after calling 5 times over 20 minutes got no response so gave up. Was told later that only one person on the desk and was on the phone constantly so could not answer my calls. Calls from outside have higher priority to calls from guests it would seem. First night we had dinner at the hotel. Catch of the day was more catch of the week and my wife’s choice of fish was even less fresh and quite fishy. Had a great meal at Neal’s restaurant in town next evening where they serve fresh fish and enjoyed. Having spent £1k at this hotel for room plus evening meal and a continental breakfast typical of a 2 star hotel it has decided us that choosing a so called 5 star hotel in the holiday towns of the UK is a stupid idea and best to stick to anywhere outside the U.K. where we have have never experienced such poor value for money. Nice place Sidmouth shame about the hotel.

Leisure Family

6/10

Pleasant

29 Jun 2024

Matt

Sauna Room from hell

The hotel itself is wonderful, very clean and very nice staff. The problem comes from Room 21 which if you ask me should not be let out to anyone. All the staff know about it and the lady at checkout was apologising as soon as we handed over the room key. To think they even charge extra for the sea view room. I have been in colder saunas! The window only opens a few inches and we should have known it was a hot room when on entry there was a fan on full.. problem is it was impossible to sleep, it was so hot , too hot.. if we were dogs in a car we would be prosecuted

Partner

8/10

Excellent

28 Jun 2024

Verified traveler

Seaside getaway

Too basic and limited options available for continental breakfast. Also, it would have been nice to have available cutlery for different elements of breakfast dishes, rather than having to reuse one set of cutlery for everything. Generally food and drink prices were high, even by hotel standards and portion sizes could have been more generous for the money charged. Our room could have been more spacious and was exceptionally hot. Thank goodness we had a couple of fans. Twin beds ideally should have at least a small gap between them. Ours did not any space whatsoever. However, staff were friendly, the room was clean and the hotel is in a stunning location. We were grateful for our beautiful view of the sea from our decked area outside our room, which was a real plus point.

Friends_and_family Family

10/10

Exceptional

21 Jun 2024

michael

An excellent hotel in a great location

Business Partner

10/10

Exceptional

19 Jun 2024

Brooke

Everything was wonderful

Leisure Partner

10/10

Exceptional

28 May 2024

Gail

Everything about the hotel was lovely, the staff were friendly and very helpful. The facilities were fabulous with the Spa and we ended up eating in the hotel restaurant the Upper Deck each ever our stay because the food was so good. I would definitely recommend this hotel.

Leisure Friends

8/10

Excellent

25 May 2024

Martin

Good but not right.

We booked for our 10th anniversary. Emailed a month before to say that it was our anniversary and that would be amazing if we could use our VIP hotels.com status to make that happen and also about any spa packages available. On check in it was clear that they hadn't even seen the message, which explains no response. They did send a bottle of prosecco to our room which was nice.
The room was fine, but very small, and considering the price, wasnt good value.
Staff were good and friendly.
Spa and poor area were good.
I think the biggest let down was the food. Really average and overpriced. When they advertise \"tempura vegetables\", they should know what tempura is...its not the batter they use for the fish and chips!! The fish and chips is very avaerage too. Thin, too much batter and over fried. £30 for a main (once you've added carbs), and its bang average, is just too much. Could be great but needs to decide what it wants to be. If it thinks its a 5 star hotel, food needs to be much better. For the price of the rooms and food, it just doesn't stack up.

10/10

Exceptional

17 May 2024

Peter

Good room with shared patio.

Partner

10/10

Exceptional

29 Apr 2024

Verified traveler

Sidmouth Harbour Hotel

Comfortable room. Great food. Lovely views from bar and deck. Relaxed atmosphere.
Staff all very friendly and helpful

Partner

10/10

Exceptional

20 Apr 2024

Michael

First time we have stayed and would definitely stay again good parking and so handy for walking into Sidmouth. enjoyed the spa as well staff were very friendly and helpful

Leisure Partner

6/10

Pleasant

24 Mar 2024

simon

disappointed

the hotel room was in a motel style annexe away from the main building. To be fair the room was comfy. Biggest issue was food and service. Staff were all inexperienced and dinner food was at best average and portions extremely small. Really poor value. Breakfast similar and we were asked to pay extra for sausages/bacon!! Service terribly slow. Overall poor value, and to be clear there is no sea view.

Partner

4/10

Poor

13 Mar 2024

Karen

Disappointed with the service at dinner and breakfast, staff were lovely but not enough of them working, so service was extremely slow with dirty tables everywhere. First room did not have a working TV and second room did not have a hairdryer - had to ring reception from my mobile as the phone in the room did not work either.

Leisure Friends

10/10

Exceptional

08 Mar 2024

Verified traveler

Great service, lovely room with beautiful view, excellent breakfast

Self