Name: Locke at Broken Wharf, Millennium Bridge
Address: Broken Quay House, 2 Broken Wharf, London, EC4V 3DT, GB

10/10

Exceptional

25 Jul 2026

Kathryn

Great location. Room was very clean. Nice bathroom. Good decor.

6/10

Pleasant

20 Jul 2026

Naramseen

Been staying at Locke for years the standards have dropped, the window seals are all loose, and noise from outside is bad, room cleanness is very poor hair was found on the sofa the moment we checked in. Really need to revamp their cleaning contracts under the bed was filthy. Clean sheet and towels but overall work surface was not cleaned properly I cleaned it much better and left it cleaner than when we checked in.

Partner

10/10

Exceptional

20 Jul 2026

Adrian

Absolute find. Will definitely use again

4/10

Poor

12 Jul 2026

Zoe

Awful, dirty room, TV wouldn’t work to get the information and WiFi, sink wouldn’t drain, shower head was absolutely filthy and the light above the bed wouldn’t work, noise from the road was insanely loud too!!! Not worth the money at all!!!!

Partner

10/10

Exceptional

09 Jul 2026

Arturo

Well located, available work space that allowed mixing fun with obligations. Very helpful and kind staff

Partner

6/10

Pleasant

07 Jul 2026

Stephanie

The lighting in the rooms was shocking. So dark and couldn’t open our curtains as we were the 1st floor street view with no blinds…basically stayed in a cave. I wouldn’t return.

Partner

8/10

Excellent

06 Jul 2026

Adriana

The location is very convenient, in front of the Thames river and just a few steps away from Millenium Bridge and walking distance from St. Paul’s cathedral, Tate Modern and Shakespeare Globe. The room had a nice layout with a small living/ kitchenette area, the bed was comfortable and bathroom was modern. Only complaint is that the floor wasn’t clean and found a some hairs. The front desk staff is very young and helpful. The breakfast was very well served with eggs, juice, bread and coffee. Overall a good experience and would stay at this property again.

Partner

10/10

Exceptional

03 Jul 2026

Philippe

We had a wonderful stay! The hotel’s location near the river was perfect, making it easy and enjoyable to walk along the waterfront to and from the hotel while exploring the city. The room and bathroom were both very spacious, spotlessly clean, and comfortable. Overall, it was a great place to stay, and we wouldn’t hesitate to book here again.

Partner

10/10

Exceptional

28 Jun 2026

David

Conveniently located right on the river centrally in the middle of the sites and events we wanted to see.

Partner

10/10

Exceptional

23 Jun 2026

Jennifer

Amazing location, helpful staff, and spacious rooms.

10/10

Exceptional

22 Jun 2026

Fiona

Clean room, friendly staff, lovely breakfast.

Partner

10/10

Exceptional

22 Jun 2026

Gary

Apart from someone entering our room when we were out for the evening - guessing a workman as the bathroom door was open when we went out but closed, and a screwdriver was missing from the bathroom shelf! Everything else was great

Partner

4/10

Poor

20 Jun 2026

Myriam

Didn't end up staying here as was told I didn't have a room the night before by reception staff member on the phone and that there had been a double booking. Hotel never called me back so had to get Hotels.com involved (took about 3 hours of my evening to sort). The hotel then emailed me at midnight (!?) to say there was a room, but by then I had already had to find another one very last minute. Communication was poor and bad customer service.

4/10

Poor

19 Jun 2026

Daniel

We were woken up at 7am on a Saturday morning (along with other guests) by a broken fire alarm. There was very little information on what was happening, without even a proper announcement about when it was fine to return to our rooms.

At checkout, we were given a card to contact management after we asked about compensation, but I have not received an acknowledgement or reply to my email after 4 days. I would have expected there to be a formal policy in place for this kind of disruption.

Especially disappointing as this was a short break to celebrate our engagement.

Partner

4/10

Poor

18 Jun 2026

JOEL

Fire alarm kept going off from 730 am no less than 10 times on Sunday morning. Staff nowhere to be found. No one knew what was going on. Upon leaving the duty manager seemed as if she did not know it had happened. Room was nice. Great location. Showing only slight signs of wear

Family

10/10

Exceptional

18 Jun 2026

Julie

Room was very clean and perfect for just one or two. Shower was very large. Mini studio was perfect for just one person.

Friends

10/10

Exceptional

17 Jun 2026

Althea

The staff were very helpful I was able to change my room as the website didn’t state the room was windowless as I have health conditions i would not be comfortable in that space the room was very clean and well presented and would stay again and tell others 🍾

Self

8/10

Excellent

09 Jun 2026

Christopher

The fire alarm kept going off (on and off for over 2 hrs). There appeared to be confusion about the residents should do, which was a little concerning . Other than that, an excellent hotel and service overall .

Self

10/10

Exceptional

07 Jun 2026

Lorena

Staff very polite and helpful. Lovely view from room. Lovely and clean. Would definitely recommend to friends and family

Partner

8/10

Excellent

04 Jun 2026

Sydney

Some issues with room cleanliness but overall we had a good time. Staff were welcoming. Would book again but would choose a room with a river view as our window looked out to an alleyway.

Partner

8/10

Excellent

02 Jun 2026

Nicole

Overall pretty good stay. View from the river suite really is incredible! There were a few hiccups, light in the bathroom didn't work when I first came in (though the staff fixed it same day) and the AC monitor wasn't working well so I kept having to ask reception to update it (temperatures really fluctuated while I was there). Bed was very comfortable, and room overall spacious, would probably stay again.

Self

10/10

Exceptional

31 May 2026

Eric

Great location. Well-maintained and very clean. Definitely a good value in central London.

10/10

Exceptional

31 May 2026

Katie

Great little room, comfy bed and sofa, plenty of storage space, cosy bathroom and no view from window - was a wall! But we were only there to sleep

Partner

10/10

Exceptional

31 May 2026

Louise

Really enjoyed staying in the hotel - location was great for visiting South Bank. The room was clean, a little dark but comfortable. Air con took a little while to understand but was effective when temperatures rose above 30 degrees. Staff were approachable and friendly. We didn't have breakfast but did buy food in the cafe which was well priced and tasted good. Would recommend.

Partner

10/10

Exceptional

30 May 2026

Martin

Really great stay at this hotel. Check-in was smooth, staff were really helpful and friendly. The room was clean, modern, aircon was a good addition that worked well and quickly. The bed was comfortable and spacious for two and blackout curtains worked well with no noise from outside. In the bathroom the shower was good pressure and temperature which is better than the drip you get out of some budget stays. Even though we had the 'Micro Studio' it made excellent use of space packing in a small kitchenette which would have been very handy if we'd stayed longer than the night. Amenities in the room like the iron/ironing board made all the difference and my friend said that the hair dryer was decent too. We used the free luggage storage option after checkout which was really helpful and saved us some bother. Highly recommend and happy to stay there again.

Friends_and_family Friends

10/10

Exceptional

30 May 2026

Tara

I checked in late and left early due to work commitments so didn't use all the hotel amenities - but the room was great, loved the kitchenette and the bathroom. Staff were super helpful and friendly too

Self

6/10

Pleasant

30 May 2026

Bruce

We liked the view from the front suite looking over the Thames. The location was great. The air conditioning often was not working most of the time and was only controllable by the staff from a central location. Even when it was working it was very slow to take effect. The suite was way too warm to sleep well during our three night stay. All they could offer was a fan.

Partner

10/10

Exceptional

25 May 2026

Sara

Great central location, beautiful room, clean, and had everything you need and more. Very reasonably priced breakfasts, really couldn't ask for more for the price! Staff were friendly and helpful too. 5*

Partner

6/10

Pleasant

19 May 2026

Barrie

Great location. Appreciated the kitchenette The river view studio I was given had only a partial view, smelled awful and had someone else's food in the fridge. I could hear loud talking from below through the windows and worried about sleeping. When I requested another room, I was told none were available and to check back the next day. I prepared to leave the property and another room then became available; however, I needed to pay an additional 40+ pounds per night, which I preferred to finding a new spot near dark. The more expensive room was nicer with a river view. Lamp was not usable with European plug, no dishtowel but it was fine although more expensive than it was worth at over $300 per night US.

10/10

Exceptional

18 May 2026

Toni

Great location, especially if you are doing hop on, hop off tours. There is a stop about a 5 min walk from it. Plus several coffee shops and restaurants in the area. Room was very nice, bed was comfortable. Really appreciated the xxxl towels in the bathroom.

Self

6/10

Pleasant

14 May 2026

Carlos

Alarms all night

6/10

Pleasant

14 May 2026

Samantha

The hotel is clean but basic so I think it was over-priced for what it was. That said it is in a great location and the staff were super helpful and super friendly. Probably wouldn't stay again unless the price was right.

8/10

Excellent

14 May 2026

Morgan

Cool place in a great location, right on the water. Loved the living space but felt that the sofa could have been comfier.
Check-in was 4pm which meant we had to find some activities to keep us occupied during the day to kill time (my fault as I assumed check-in was generally 3pm).
Unfortunately there were two fire alarms in the morning, one of which woke up my partner who wasn't feeling well. The staff were amazingly kind though and gave us a 12pm checkout to help her get some more sleep before our busy day in the city.

Partner

10/10

Exceptional

11 May 2026

Roberta

I really enjoyed my stay at Locke at Broken Wharf. The staff is great, there is a coffee shop on site and lots of areas to just sit and relax. The apartment was lovely, comfortable bed, good wifi, great shower. The location cannot be beat, steps from the Millennium Bridge and Saint Paul’s. Great transportation connections being near a Tube station and lots of bus routes. The only downside to my stay was noise from cars racing on the road seem to funnel down and was quite loud with the windows open. Nothing they could do about that but something to note if you are staying on the west side of the building.

10/10

Exceptional

01 May 2026

Dean

I stayed here on a short business trip and was very happy. The room is on the smaller end, but is well appointed and has great amenities. The location is great too; very accessible. I'd 100% stay here again.

Self

10/10

Exceptional

24 Apr 2026

David

Clean room, helpful and attentive staff

Partner

10/10

Exceptional

23 Apr 2026

Liam

Great location for London if visiting several areas. So close to the Millennium Bridge, Tate Modern and transport hubs.

Friends

6/10

Pleasant

22 Apr 2026

Don

Our group had five rooms here. We were not aware ahead of time that the beds were pushed against the wall so inconvenient if there were two people in the room. The halls were very, very dark with a small light above each entry door. The elevator was difficult to operate. The staff was very kind and tried to be helpful. The location was excellent for our needs. The kitchen was well supplied with what we needed.

Friends

10/10

Exceptional

21 Apr 2026

Mikel

Loved absolutely everything at this hotel, from their concept to staff (super chill and friendly)! Will definitely stay again and at their other locations. We felt relaxed, welcomed and at ease. The co-working area and cafe were such a nice plus. The style of rooms and hotel spaces is cozy and very user-friendly. Cherry on top is the location (you can even see Tate Modern from some rooms, we did)! The rooms had everything we needed from spacious drawers to an amazing shower (yes, great water pressure!!), and kitchen utensils. The sectioning of the room is well-designed allowing the studio to feel like 2 separate rooms.

One tiny detail on design for future Locke locations: it would be amazing to have just a bit more light in the living room (since the reflective film on the windows is darkening the room a bit). Plus, the marble headboard of the bed made us worried we’d hit it at night :) none of this is “essential” but would be an improvement to bring the quality of the stay to 120%

10/10

Exceptional

13 Apr 2026

Armitage

Loved the hotel! The River Suite was incredible! Thank you - my dog and I will be back this summer. Great location, staff, coffee….

Self

10/10

Exceptional

07 Apr 2026

Patrick

Great location near St Pauls & the millennium bridge. Staff was great. Very knowledgeable and friendly. It was close to public transportation, and cabs were readily available. Cafe was good and convenient, but only open until 18:00 then the bar opened. I would recommend this hotel

Friends_and_family Family

8/10

Excellent

01 Apr 2026

María Laura

We stayed for 19 nights, so this is a well-informed review. The location is unbeatabl, right on the Thames, stylish design, and a coworking space that’s a genuine highlight.
The staff were consistently warm and professional, making a long stay feel truly welcoming.
On the downside, housekeeping was disappointing for an extended visit. Over 19 nights, the room was never vacuumed, beds were made, but that was it. For nearly three weeks, it starts to feel neglected.
The windows don’t open either, which at times felt quite claustrophobic, a small but noticeable issue on a longer stay.
Overall, a lovely property worth recommendin, just manage your expectations around housekeeping.

Partner

4/10

Poor

01 Apr 2026

Phil

Horribly dark room with a window facing the underside of a bridge. The lights in the room were effectively useless and the AC/thermostat didn’t work and only display a message to say use main console the room remains at around 24 degrees for the whole of my stay. I logged a query at the reception immedialty to see if anything could be done or I could change rooms. I was told I could move but for an additional cost of £113 (when I’d already paid £160 to stay there). A manager did eventually contact me after about 3 hours and this was via a text message. Poor service and poor, dark facilities. I would not stay here again.

Self

6/10

Pleasant

31 Mar 2026

Aifionn

The room was great, the kitchenette well equipped and the view of the river fab. The reason I have given a poor review was I felt the customer service received pre check in was not great. I had booked a room that slept 3 but for 2 people and asked for a second bed to be made up so that my daughter and I didnt have to share a bed. But was told this was not possible via message. When I arrived I asked again and the member of staff on the desk didnt know how to deal with the request or what systems were in place for preparing an extra bed.

Eventually en extra put up bed was found and brought to the room at 11:30pm once we had already got ready for bed and given up which felt a bit strange.

But amazing location and great room.

Friends_and_family Family

10/10

Exceptional

25 Mar 2026

Alin

Great location with excellent views. No car parking at the hotel. The closest is an NCP park 5 minutes away.

10/10

Exceptional

24 Mar 2026

David

This was our 3rd time at this hotel. It's perfectly located. It's not fancy but it has a kitchen and fridge and it's clean, comfortable and it's our goto for a great hotel.

Partner

10/10

Exceptional

23 Mar 2026

Rachel

We stayed for one night - great location and views across the Thames. Rooms are well equipped so if you want to cook and eat in you certainly can.

Partner

8/10

Excellent

07 Mar 2026

Mark

Good location

Partner

8/10

Excellent

25 Feb 2026

Naramseen

Good stay

Partner

8/10

Excellent

25 Feb 2026

Alan

Hotel is a nice location, in the City and right on the Thames across from the Tate Modern. Lobby and rooms are very stylish. That said, the rooms could use maintainance — a sink drain that was slow, a lamp that didn’t work — and

4/10

Poor

23 Feb 2026

Emil

The city studio only has a locked window, which is frosted. The reception staff pretended this is written in the description - it is not, at least not on this website. This is outright misleading advertising.
A bathroom without ventilation is also a problem - it gets stuffy, stays humid, lingering smells of cleaning products. Oh, and the ventilation controls in the room did not work.
I was not changed to a room with a window and functioning ventilation controls despite such a room being available to book (and I was told the hotel was fully booked, despite it evidently not being so).

8/10

Excellent

18 Feb 2026

Terrence

Great atmosphere and staff.

Business_and_leisure Partner

10/10

Exceptional

16 Feb 2026

lee

Clean room with good amenities. Location is tough to beat being a short walk from Blackfriers train/underground station.

Leisure Self

8/10

Excellent

15 Feb 2026

George

Staff was friendly and polite. Room was clean and tidy.

Leisure Partner

10/10

Exceptional

08 Feb 2026

Eugenia

I love the location and design. The studios are very functional and the bathrooms great.

Partner

10/10

Exceptional

06 Feb 2026

Tyler

Room was clean and comfortable, staff couldn’t be nicer, coffee shop downstairs is excellent. Great location right next to the pedestrian bridge over the river that takes you to the Tate and the Globe. Wish I had stayed longer!

Leisure Self

8/10

Excellent

03 Feb 2026

Bethan

Really nice hotel, absolutely fantastic staff and very cool common areas.
Gym is really decently equipped but a bit too warm in there- which is a general theme.
The room was real hot and it’s not possible to lower the temp- you have to check with Mission Control or something. This was the only complaint along with the fact that the room lighting is SO LOW you can’t do your make up in a decent light 😂😂 Maybe the kitchenette and cups could have done with being a little more polished/clean.

Partner

10/10

Exceptional

28 Jan 2026

Jennifer

Excellent service, great coffee/breakfast, big rooms and a very comfortable bed!

Friends_and_family Friends

10/10

Exceptional

19 Jan 2026

ROY

Bed Shower were excellent
Was for a relaxing weekend
Perfect stay
Thank you

Partner

8/10

Excellent

15 Jan 2026

Caroline

Nice layout to room. The mattress was a bit soft and worn. No forks in the drawers in the kitchen. Dark room but cosy, pleasant staff.

Self

6/10

Pleasant

06 Jan 2026

Sharanya

Not cleaned well. Hair on shower walls and furniture.

6/10

Pleasant

04 Jan 2026

William

Staff: everyone we dealt with was excellent.
Housekeeping: sheets washed with some very chemical smelling detergent. Toxic. Had the windows proped over for hours even though it was cold. There was rubbish under the bed.
Design: good size and layout. However, completely form over function! Couch/sofa was less comfortable than a park bench. Looked funky though! Lighting brought to you by an Emo Goth who doesn't want you to actually see inside cupboards. We has headtorches, so all good and were able to use kitchen after sunset. Wild how they fit a washing machine under that small counter (and washing machine!), but they only give you two of everything, and even if you used every plate and spoon it would still look empty! How about just providing a dish rack so we can wash our two plates? Or maybe provide some dish washing tablets too!
Maintenance: oh boy. Where to start? Heated towel rail doesn't heat. Batheroom basin has not hot water. Seriously? Basin tap comes off when you use it. Maybe related to lack of HW? Two windows that swing out at the bottom and are meant to stay open, as I have used this type many times. These don't so if yoy want fresh air you will have to jam something in the gap to hold it open. Only one of two elevators working during our 3 day stay. Audio messaging in elevator was hilarious mumble of a foreign language number, maybe.
Overall: good stay despite all the minor annoyances-- staff, good location but we'll look elsewhere next London visit.

Partner

2/10

Poor

22 Dec 2025

qian

I booked a city studio, and in their photos it showed a sofa and real windows. But the room they gave me has a fake window and no sofa at all. I feel like they gave me a cheaper micro room instead. This hotel used to be my favourite, but now I don’t think I’ll stay there again

Partner

6/10

Pleasant

21 Dec 2025

Andrea

Nice and clean
Not really a four stars hotel as I’m used to and a bit expensive, but probably in line with London prices 🙁
Well in the center and easy connections with all the city.
All in all, also if knowing it is a bit expensive, I would use it again

10/10

Exceptional

20 Dec 2025

Ronald Anthony

The staff were very helpful.

10/10

Exceptional

11 Dec 2025

Heather

Staff and location are great.

Leisure Partner

8/10

Excellent

08 Dec 2025

Ashlin

Convenient location

10/10

Exceptional

08 Dec 2025

Susan

The room was spotless, fresh an comfortable. The staff were, extremely helpful,polite and professional. The hob was not working, it was highlighted for their maintenance team. This was the only small issues. However the microwave/oven served sufficiently for us.

Partner

10/10

Exceptional

07 Dec 2025

Andy

Positive:

The room was amazing, spacious, kitchenette’s appliances are good quality (using smeg cooker, washing machine), dishwasher and great crockery.
All the furnitures they use are very unique and comfortable.
The location is amazing with Millenium Bridge as the cafe’s view, delicious pastry and other choices for breakfast.

Negative:

Despite giving 5* I was surprised to see the toilet bowl was dirty, there was old black stained (room 416) and I noticed your guests toilets on the basement were clean. So it doesn’t make sense.

Friends_and_family Family

8/10

Excellent

26 Nov 2025

Michael

Clean but no cleaning if you don't stay for longer. You need to request a refresh. I didn't know that, even though it was not needed in my case. Smaller rooms but modern. No windows in mine. Smaller placed with lower ceilings but cozy, clean, and modern. Good customer service via WhatsApp.

Business Self

6/10

Pleasant

16 Nov 2025

Stephanie

Rooms are very dark. Bed had a huge dip in it, shower was broken and shower gel was empty.
Reception staff in check in were not very welcoming. Stayed at a few of the Lockes, would not recommend this one.

Leisure Family

6/10

Pleasant

16 Nov 2025

Jonah

Rooms- Yes, rooms as in multiple rooms. The first room assigned to us, there was a thiiicckk layer of dust underneath the drawers and under the bed. This could not have accumulated overnight but over months of not cleaning under it. I started sneezing and my son was coughing when we stayed in the room. When my husband complained about the disgusting state, they offered a different room. When my husband checked the first room that was offered, there still was a thick layer of dust underneath the drawers to which the staff even looked under and was apologetic. The second room was better so we agreed to move to a different room. The towel rack did not work and temperature cannot be changed in the room. We have raised the concern of the towel rack and room temperature 3 times but nothing has been done.

The staff were amazing and accommodating and tried to do their best with the situation.

Friends_and_family Family

8/10

Excellent

16 Nov 2025

Lynn

Very comfortable room, soft bed and nice bathrooom. The kitchenette was well provisioned. Staff were cheerful and helpful. The hotel was young and trendy, perhaps I’m a bit older than there target market. Location was execellent, very central but fairly quiet. The lighting in the room could have been a bit brighter is the only suggestion I could make.

Partner

10/10

Exceptional

15 Nov 2025

Gavin

Very clean, professional staff, and excellent view

Business Self

10/10

Exceptional

14 Nov 2025

Justyn

From the moment we arrived, we were greeted by a very welcoming staff who were ready to assist in any way possible. Room was clean and well prepared. Would stay here for my next trip back to London.

Partner

10/10

Exceptional

10 Nov 2025

Juan

Very good

6/10

Pleasant

31 Oct 2025

Russell

Very nice hotel, but very noisy from outside

Partner

8/10

Excellent

26 Oct 2025

Gerardo

The room was clean, the bed is comfy, the room was good although I could have expected cheaper given that we were in the first floor facing a wall 3 or 4 floors high.
Another bad thing is the socket and switch at the same height than the mattress on the side of the bed against the wall, which it was annoying AF and the switch wasn't working properly. Raise it 1m, fix it, and no problem at all, so just bad design.
Everything else, it was good, quite boring location, but quick to access with the central line.

Partner

6/10

Pleasant

25 Oct 2025

Philip

Warm reception- cold room.

When we arrived early we were allowed to check in. Staff are lovely. Room with a view is amazing and the room is really cool. Literally. Since arriving we have had no heating and despite asking at reception a couple of times nothing has happened. Sitting in a scarf looking at that view! The place is clean but some surfaces like shelves above bed are very dusty. Shame because these really small things could be sorted and the room would be perfect.

Partner

10/10

Exceptional

21 Oct 2025

Amy

Great

Leisure Family

10/10

Exceptional

17 Oct 2025

Brian

Staff was excellent! Convenient location to Tate Modern, St. Paul’s, Borough Market, and transportation hubs.

Leisure Partner

10/10

Exceptional

16 Oct 2025

Thomas

Good

Business Self

8/10

Excellent

15 Oct 2025

Adam

Very friendly and efficient. The rooms are compact and comfortable with everything you need. Clean and modern. Great location near millennium bridge. Lovely coffee shop and workspace downstairs. Highly recommended.

6/10

Pleasant

13 Oct 2025

Marie

The location was good- close to 2 tube stations and right on the river. the shower was great. The suite was tiny. Bed shoved against the wall. Lighting was horrible. Walls were painted dark grey and black, so difficult for old eyes to see. Only 1 light by bathroom mirror so hard to put on makeup. Couldn’t figure out the microwave.

Leisure Partner

10/10

Exceptional

12 Oct 2025

Deborah

We were greeted warmly upon arrival. The room was modern and attractive. There was hangers for clothes and 2 spacious drawers. A hairdryer was provided. The bed was comfortable and the thermostat was easy to operate. There was a spacious refrigerator under the counter, a glass stove top, a microwave, toaster, and an electric water kettle, which we used to make instant coffee and instant oatmeal. We enjoyed the coffee shop, which serves as the entrance to the building. A laundry room was available but required an app for payment, which didn’t work out for us, but it wasn’t a big deal. The location was the absolute best! Staff were helpful and friendly. We were so pleased with this property!

Leisure Partner

10/10

Exceptional

02 Oct 2025

Daniel

Great location, very helpful and friendly staff

Leisure Partner

8/10

Excellent

02 Oct 2025

Veronica

Bit too quiet at night and didn’t feel too safe walking back alone. Otherwise it’s a very lovely place to stay. Staff are really kind and friendly.

Business_and_leisure Self

8/10

Excellent

02 Oct 2025

MICHAEL

Lovely hotel with little apartment style rooms. Great to have a little kitchen for cooling when away from home.
Comfy bed, excellent bathroom and shower.

Business

2/10

Poor

29 Sep 2025

Robert

We arrived into our room to find an odd device on the floor running. There was a stench in the room that smelled chemical based. After a few breaths myself and my partner began coughing uncontrollably. Our throats were burning. I look back at the device and it reads in parts \"This commercial air cleanser is for use in unoccupied spaces only. Make sure all people and pets are removed.\" \"Ozone concentrations can cause mucous membranes and respiratory irritation, turn off and ventilate.\" - Our room has no openable windows. The chemical stench is undeniable. We notify the front desk who advises that the cleaning team uses this device habitually. In rooms that don't have ventilation...and forget to remove them. Our throats were afflicted for about the next 24-48 hours, I did get a sore throat based cold as well, but that could very well have been the plane or another source. The property did move us to another room. I'd upload the photos of the device but no ability on this forum.

8/10

Excellent

29 Sep 2025

Chris

Great location, good size room, modern decor,. Only negative was internal room with patio window facing internal air vent, no natural light.

Partner

10/10

Exceptional

29 Sep 2025

Caroline

.

Partner

8/10

Excellent

22 Sep 2025

Peter

Micro studio makes several compromises on space, but having the kitchenette is important. Good location. Easy access to Underground, and a lot of places (West End, Tower Bridge) are only 30 minutes walk. You will need a taxi there however - you don't want to take bags on the tube...

Leisure Self

10/10

Exceptional

22 Sep 2025

Gwen

A quick stop over for a friends party, good location along the Thames path, walking distance of tube stations. Easy check in and v clean room, large towels and good facilities. No natural light, which was okay for 1 night stay. Apartments are linked with a coffee shop, so if needed drinks/nibbles/breakfast available.

Friends_and_family Friends

10/10

Exceptional

18 Sep 2025

Glenn

Nice aparthotel in great location. Bed was good. Kitchen was fine with washer/dryer in room. Halls a bit dark but manageable. No real issues. Would recommend it but get a good size room if staying more than a day or two.

Leisure Partner

10/10

Exceptional

11 Sep 2025

mark

Great stay, convenient location, will visit again for sure!

Leisure Friends

8/10

Excellent

09 Sep 2025

michael

Location is great. Right on the river next to millennial pedestrian bridge. But it not like a hotel more like a short term small apartment. Has a coffee shop open from 7-6 . No other services available.Lots of restaurants on both sides of the river and St Paul’s Cathedral nearby.

Partner

8/10

Excellent

08 Sep 2025

Verified traveler

Overnight stay

Overall we had a nice stay at the hotel and it’s in a lovely area of London. Very close to St Paul’s Cathedral & the river. Although, in the room it was extremely noisy. We weren’t told about any building works happening right next door which we were rudely awoken to early Monday morning. Also, could hear cars/bikes racing along the main road, all happening with the windows shut. Towels had a strange smell.

8/10

Excellent

07 Sep 2025

Jude

I liked the apartment like room and calm atmosphere

10/10

Exceptional

04 Sep 2025

Jose Ivan

Very clean and quiet!

Partner

10/10

Exceptional

31 Aug 2025

NATALIE

5 star

Absolutely loved our stay at this hotel. Great location and the room and ambience were perfect. The staff were super attentive (Toby). Cannot recommend this place enough.

Partner