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The Westin London City

London · United Kingdom

60 Upper Thames StreetView location

9.4/10Excellent406 Reviews
Cleanliness9.8/109.8
Service9.4/109.4
Comfort9.6/109.6
Condition9.6/109.6
Amenities9.4/109.4
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  • Business hotels
  • Sustainability certification
  • Luxury collection

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About The Westin London City

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a sauna, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and wedding services.

Satisfy your appetite for dinner at Hithe + Seek, a bar/lounge which specializes in local cuisine, or stay in and take advantage of the 24-hour room service. English breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in London? This hotel has 6458 square feet (600 square meters) of space consisting of conference space and 7 meeting rooms.

Make yourself at home in one of the 226 air-conditioned rooms featuring tablet computers and minibars.

Read more about this hotelShow less

A stay at The Westin London City places you in the heart of London, a 5-minute drive from Tower of London and 5 minutes from London Eye. This luxury hotel is 1.7 mi (2.7 km) from Trafalgar Square and 1.8 mi (2.8 km) from Big Ben.

Make yourself at home in one of the 226 air-conditioned rooms featuring tablet computers and espresso makers. 55-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.

Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in London? This hotel has 6458 square feet (600 square meters) of space consisting of conference space and 7 meeting rooms.

Popular amenities

Free WiFi
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

Green Tourism Program Guests will receive an email with special check-in instructions Guest will receive an email before arrival 48 hours Professional property host/manager BREEAM Pets allowed Pet max weight (per pet) in kg is 15 Pet max weight (per pet) in lb is 33 Only dogs and cats are allowed Maximum number of pets per room 1 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Pool access available from 8:00 AM to 8:00 PM.
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Special Instructions
    Guests will receive an email within 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • Guests must contact this property in advance to reserve onsite parking
    • This property accepts credit cards, debit cards, mobile payments, and cash
    • Mobile payment options include: Google Pay and Apple Pay
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Fee for English breakfast: approximately GBP 30 per person
    • Nearby parking fee: GBP 32 per day (984 ft away)
    • Pet fee: GBP 50 per pet, per night
    • Service animals are exempt from fees
    • Rollaway bed fee: GBP 50.0 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    Russian

    Portuguese

    Georgian

    English

    Italian

    French

    Spanish

Nearby attractions

River Thames 0.1 km / 0.1 mi
St. Paul's Cathedral 0.6 km / 0.4 mi
London Bridge 0.7 km / 0.5 mi
Tate Modern 0.8 km / 0.5 mi
Borough Market 0.9 km / 0.5 mi
Sky Garden 1 km / 0.6 mi
Blackfriars Bridge 1 km / 0.6 mi
Leadenhall Market 1.1 km / 0.7 mi
The Shard 1.3 km / 0.8 mi
Tower of London 1.3 km / 0.8 mi
The Gherkin 1.3 km / 0.8 mi
Liverpool Street 1.3 km / 0.8 mi
Barbican Centre 1.4 km / 0.8 mi
The Strand 1.4 km / 0.9 mi
Tower Bridge 1.7 km / 1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 226
  • hotel
  • Wheelchair-accessible
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Airport Shuttle
  • Room service
  • Laundry service
  • Multilingual staff
  • Bellboy service
Show 23 more facilities & services
  • Fireplace
  • Lift access
  • Garden
  • Concierge
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Bar
  • Restaurant
  • Banquet hall
  • Conference room
  • Meeting room
  • Indoor freshwater pool
  • Outdoor freshwater pool
  • TV lounge
  • Sauna
  • Steam bath
  • Spa treatments
  • Green Tourism
  • Breakfast
  • Non-smoking establishment
  • Minimum check-in age: 18
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

GB

English Breakfast

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    The Westin London City

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    The Westin London City

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO DOUBLE BEDS WITH VIEWSSUITE • TWO DOUBLE BEDS WITH VIEWSSUI.2D-WV

    Photos are not available for this room type.

    The Westin London City

    SUITE TWO DOUBLE BEDS WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    The Westin London City

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM TWO DOUBLE BEDSFAMILY ROOM • TWO DOUBLE BEDSFAM.2D

    Photos are not available for this room type.

    The Westin London City

    FAMILY ROOM TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    The Westin London City

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE LUXURYDOUBLE • LUXURYDBL.LX

    Photos are not available for this room type.

    The Westin London City

    DOUBLE LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DUPLEX WITH VIEWSSUITE • DUPLEX WITH VIEWSSUI.DP-WV

    Photos are not available for this room type.

    The Westin London City

    SUITE DUPLEX WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DUPLEX WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DP-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH VIEWS NON SMOKINGSUITE • WITH VIEWS NON SMOKINGSUI.NM-WV

    Photos are not available for this room type.

    The Westin London City

    SUITE WITH VIEWS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH VIEWS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM WITH DOUBLE BEDFAMILY ROOM • WITH DOUBLE BEDFAM.DB

    Photos are not available for this room type.

    The Westin London City

    FAMILY ROOM WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    The Westin London City

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DUPLEX WITH VIEWSDOUBLE • DUPLEX WITH VIEWSDBL.DP-WV

    Photos are not available for this room type.

    The Westin London City

    DOUBLE DUPLEX WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DUPLEX WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DP-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM

    Photos are not available for this room type.

    The Westin London City

    DOUBLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CITY VIEW KING BEDDOUBLE • CITY VIEW KING BEDDBL.CV-KG

    Photos are not available for this room type.

    The Westin London City

    DOUBLE CITY VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVE ONE BEDROOMSUITE • EXECUTIVE ONE BEDROOMSUI.B1-EJ

    Photos are not available for this room type.

    The Westin London City

    SUITE EXECUTIVE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    The Westin London City

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVESUITE • EXECUTIVESUI.EJ

    Photos are not available for this room type.

    The Westin London City

    SUITE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 30 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable7 photos

    The Westin London City

    DOUBLE KING SIZE BED

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin KING SIZE BEDDouble or Twin • KING SIZE BEDDBT.KG

    Photos are not available for this room type.

    The Westin London City

    Double or Twin KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM CITY VIEW TWO DOUBLE BEDSFAMILY ROOM • CITY VIEW TWO DOUBLE BEDSFAM.2D-CV

    Photos are not available for this room type.

    The Westin London City

    FAMILY ROOM CITY VIEW TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    CITY VIEW TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.2D-CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE LUXURYDOUBLE • LUXURYDBL.LX-2

    Photos are not available for this room type.

    The Westin London City

    DOUBLE LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.LX-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSIC CITY VIEWDOUBLE • CLASSIC CITY VIEWDBL.AS-CV

    Photos are not available for this room type.

    The Westin London City

    DOUBLE CLASSIC CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLASSIC CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS-CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSICDOUBLE • CLASSICDBL.AS

    Photos are not available for this room type.

    The Westin London City

    DOUBLE CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT TWO DOUBLE BEDSAPARTMENT • TWO DOUBLE BEDSAPT.2D

    Photos are not available for this room type.

    The Westin London City

    APARTMENT TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-2

    Photos are not available for this room type.

    The Westin London City

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin LUXURYDouble or Twin • LUXURYDBT.LX

    Photos are not available for this room type.

    The Westin London City

    Double or Twin LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PRESTIGEDOUBLE • PRESTIGEDBL.PT

    Photos are not available for this room type.

    The Westin London City

    DOUBLE PRESTIGE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PRESTIGE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PT

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GUEST ROOM KING BEDDOUBLE • GUEST ROOM KING BEDDBL.GR-KG

    Photos are not available for this room type.

    The Westin London City

    DOUBLE GUEST ROOM KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GUEST ROOM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GR-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 30 m²DBL.KG-1
    DOUBLE KING SIZE BEDPhoto unavailable7 photos

    The Westin London City

    DOUBLE KING SIZE BED

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT THREE BEDROOMS WITH VIEWSAPARTMENT • THREE BEDROOMS WITH VIEWSAPT.B3-WV

    Photos are not available for this room type.

    The Westin London City

    APARTMENT THREE BEDROOMS WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    THREE BEDROOMS WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B3-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DUPLEX WITH VIEWSRoom • DUPLEX WITH VIEWSROO.DP-WV

    Photos are not available for this room type.

    The Westin London City

    Room DUPLEX WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DUPLEX WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DP-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DUPLEXDOUBLE • DUPLEXDBL.DP

    Photos are not available for this room type.

    The Westin London City

    DOUBLE DUPLEX

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DUPLEX

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DP

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    The Westin London City

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CLASSIC KING BEDDouble or Twin • CLASSIC KING BEDDBT.AS-KG

    Photos are not available for this room type.

    The Westin London City

    Double or Twin CLASSIC KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CLASSIC KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.AS-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT TWO DOUBLE BEDS WITH VIEWSAPARTMENT • TWO DOUBLE BEDS WITH VIEWSAPT.2D-WV

    Photos are not available for this room type.

    The Westin London City

    APARTMENT TWO DOUBLE BEDS WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO DOUBLE BEDS WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.2D-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM LUXURY CITY VIEWFAMILY ROOM • LUXURY CITY VIEWFAM.CV-LX

    Photos are not available for this room type.

    The Westin London City

    FAMILY ROOM LUXURY CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    LUXURY CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.CV-LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSIC KING BEDDOUBLE • CLASSIC KING BED • 1 Bedroom • 30 m²DBL.AS-KG
    DOUBLE CLASSIC KING BEDPhoto unavailable11 photos

    The Westin London City

    DOUBLE CLASSIC KING BED

    Room photos

    11 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    CLASSIC KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS-KG

    Room amenities

    • Bathroom: 10
    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Mini fridge
    • Minibar
    • Internet access
    • TV
    • Direct dial telephone
    • Hairdryer
    • Shower: 20
    • Electric Kettle: 330
    • Soundproof room
    • Housekeeping
    • Slippers
    • Bathrobes
    • Desk
    • Toiletries
    • Pillow menu
    • Safe

    Facilities with extra charge

    • Extra beds on demand
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Presidential WITH VIEWSSUITE • Presidential WITH VIEWSSUI.6S-WV

    Photos are not available for this room type.

    The Westin London City

    SUITE Presidential WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Presidential WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.6S-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST

    Photos are not available for this room type.

    The Westin London City

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT RIVER VIEWAPARTMENT • RIVER VIEWAPT.RV-2

    Photos are not available for this room type.

    The Westin London City

    APARTMENT RIVER VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    RIVER VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.RV-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DUPLEXSUITE • DUPLEXSUI.DP

    Photos are not available for this room type.

    The Westin London City

    SUITE DUPLEX

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DUPLEX

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DP

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE LUXURY CITY VIEWDOUBLE • LUXURY CITY VIEWDBL.CV-LX

    Photos are not available for this room type.

    The Westin London City

    DOUBLE LUXURY CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    LUXURY CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DUPLEX WITH VIEWSDouble or Twin • DUPLEX WITH VIEWSDBT.DP-WV

    Photos are not available for this room type.

    The Westin London City

    Double or Twin DUPLEX WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DUPLEX WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DP-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH VIEWSSUITE • WITH VIEWSSUI.WV

    Photos are not available for this room type.

    The Westin London City

    SUITE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM CITY VIEWFAMILY ROOM • CITY VIEWFAM.CV

    Photos are not available for this room type.

    The Westin London City

    FAMILY ROOM CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM LUXURYFAMILY ROOM • LUXURYFAM.LX

    Photos are not available for this room type.

    The Westin London City

    FAMILY ROOM LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room KING SIZE BEDRoom • KING SIZE BEDROO.KG

    Photos are not available for this room type.

    The Westin London City

    Room KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT THREE BEDROOMSAPARTMENT • THREE BEDROOMSAPT.B3

    Photos are not available for this room type.

    The Westin London City

    APARTMENT THREE BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    THREE BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB

    Photos are not available for this room type.

    The Westin London City

    QUADRUPLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKINGSUI.NM

    Photos are not available for this room type.

    The Westin London City

    SUITE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE LUXURYQUADRUPLE • LUXURYQUA.LX-1

    Photos are not available for this room type.

    The Westin London City

    QUADRUPLE LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.LX-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    The Westin London City

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVE KING BEDSUITE • EXECUTIVE KING BEDSUI.EJ-KG

    Photos are not available for this room type.

    The Westin London City

    SUITE EXECUTIVE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room LUXURYRoom • LUXURYROO.LX

    Photos are not available for this room type.

    The Westin London City

    Room LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about The Westin London City

9.4
Excellent
406 Reviews
Cleanliness
9.8 /10
Service
9.4 /10
Comfort
9.6 /10
Condition
9.6 /10
Amenities
9.4 /10
100 reviews shown
10/10
Exceptional
04 Aug 2026
Julie
L’hotel est tres bien situé, l’accueil, le service ,la piscine, le restaurant et le VIP étaient parfaits. Seul point negatif, il n’y avait pas de prise de courant pour le séchoir et le fer a friser dans la salle de bain.
8/10
Excellent
10 Jul 2026
Deb
All good. Lovely location and I always appreciate when a room is ready upon arrival. Helpful staff.
Partner
8/10
Excellent
09 Jul 2026
Michael
Solid hotel, great staff. But breakfast and quality of the rooms could be better.
Self
10/10
Exceptional
28 Jun 2026
matt
Excellent from start to finish. Staff are absolutely amazing. Highly recommend this hotel for a memorable London experience. Thanks for looking after my family
10/10
Exceptional
14 Jun 2026
Jordyn
The bed was the BEST! Staff incredible. Location was good too. Love the spa!!!
Partner
10/10
Exceptional
03 Jun 2026
Temidayo
Great hotel, very well appointed, staff is very helpful and friendly. Breakfast is great. Rooms were surprisingly large for London, especially with the Marriot Bonvoy upgrades if you have a level that entitles you to an upgrade. Really enjoyed our stay!
Family_with_children
10/10
Exceptional
18 May 2026
Rebecca
Amazing stay. Impeccably clean. Amazing staff and great breakfast
Friends_and_family Family
10/10
Exceptional
17 May 2026
Kerry
Very nice place and fantastic staff.
Self
10/10
Exceptional
15 May 2026
Jatinder
Lovely
10/10
Exceptional
02 May 2026
Mikail
Lovely hotel
10/10
Exceptional
23 Apr 2026
Oliver
The Staff were incredibly helpful and welcoming a real professional and presentable vist
Partner
10/10
Exceptional
23 Apr 2026
Charlotte
Great staff. Really comfy room. Brilliant location.
Partner
10/10
Exceptional
21 Apr 2026
Nic
Hotel was amazing! We will definitely be back!
Family_with_children
10/10
Exceptional
21 Apr 2026
Kathryn
Clean
Partner
10/10
Exceptional
05 Apr 2026
Deirdre
Staff couldnt have been more helpful. Fabulouds modern hotel. Great location for city center. Amazingly confortable beds. Would highly recommend!
Friends_and_family Friends
10/10
Exceptional
05 Apr 2026
Samirah
Beautiful clean modern hotel in a perfect location for everything you need.. I got a 90 massage with Lina in the heavenly spa located in the hotel and it was the best thing ever! Myself and my partner will be booking another weekend spa break here very soon! Wonderful place!
Partner
10/10
Exceptional
18 Mar 2026
Rebecca
Great spa facilities and masseuse. Staff were very friendly and helpful with any extra requests made. Would have appreciated a wider selection of hot food in the breakfast buffet. Overall great stay, would definitely stay here again.
Friends_and_family Family
6/10
Pleasant
07 Mar 2026
Yidan
Room is clean and comfortable but doesn’t have a view and too close to the adjacent building to open the curtains. It also doesn’t have body lotion. In the morning it got quite noisy with the sound of neighbouring doors opening and closing so sleep felt disturbed.
10/10
Exceptional
24 Feb 2026
Christos
Clean Room, Aesthetics, amenities, restaurant, personnel
Family_with_children
8/10
Excellent
24 Feb 2026
John Bruce
Room was good !

Coffee lounge machine was broken for 2 days
10/10
Exceptional
22 Feb 2026
chloe annabel
Excellent stay
Facilities great and well maintained
Partner
10/10
Exceptional
21 Feb 2026
Jack
Staff and brekfast was nice
10/10
Exceptional
20 Feb 2026
Jo
Great location, good facilities, friendly staff.
10/10
Exceptional
12 Feb 2026
Eddie
Great property.
Business Self
10/10
Exceptional
19 Jan 2026
Rebecca
Conveniently located, hospitable staff & excellent accommodations.
Leisure Family
10/10
Exceptional
17 Jan 2026
Eddie
Awesome place to stay. I will return there shortly.
Leisure Family_with_children
10/10
Exceptional
13 Jan 2026
Amir
Everything was great
10/10
Exceptional
12 Jan 2026
Adrian
The Hotel is beautiful and the staff was superb! Special shoutout to Stalin, who went above and beyond to make sure we were comfortable and made our stay memorable after a rough start. We appreciate him! The Club access was a plus.
Leisure Family_with_children
8/10
Excellent
08 Jan 2026
Gordan
We had a generally pleasant stay, but a few details fell short. On the positive side, our room was spacious, impeccably clean, and very comfortable. We especially appreciated how quiet the room was and the fact that we had full control over the temperature.
However, we ran into some frustrations. My companion and I are both larger men; when we requested a second robe, the staff delivered a small size that would only fit a petite person, which felt a bit dismissive of our needs. Additionally, both the shower and sink drains were badly clogged, taking a significant amount of time to empty. With a little more attention to maintenance and guest requests, this would be a 5-star stay.
Partner
10/10
Exceptional
26 Dec 2025
LANCE
Very nice
10/10
Exceptional
29 Nov 2025
Eduardo
Great great great place to stay. Highly recommended.
Leisure Family
8/10
Excellent
28 Nov 2025
Jermaine
The room was great and the facility of the hotel and check in staff were fantastic. However, sadly our night was spoiled by the night staff who don't understand the idea of room service or what it takes to look after the client.

The night staff were rude, dismissive, and unacceptable. All we wanted was a hot chocolate and ice cream, what we got was nothing but ridicules responses.
Business_and_leisure Partner
6/10
Pleasant
30 Oct 2025
Douglas
In house restaurants had good presentation of foods served but the food itself was bland and uninspired. Plan on eating off location.
10/10
Exceptional
24 Oct 2025
David
perfect in every way. outstanding.
Leisure Partner
10/10
Exceptional
10 Oct 2025
William
Very nice stay.
10/10
Exceptional
26 Sep 2025
Youme
My stay was very good the hotel was clean and staff were very friendly,
Leisure Family
8/10
Excellent
16 Sep 2025
Jared

Great hotel, dark rooms.

Amazing staff and service, Rooms are spotless. However I can only give it 4 stars as the rooms (which are a good size), only have very small windows and are quite dark.
10/10
Exceptional
10 Sep 2025
Alfred
Great Spa excellent location great service really friendly staff it was the perfect choice
10/10
Exceptional
08 Sep 2025
Chris
Fantastic stay — spotless room, friendly staff, and excellent service. Spa was relaxing an
10/10
Exceptional
07 Sep 2025
Nav
all staff were friendly and helpful and efficient
Leisure Friends
4/10
Poor
28 Aug 2025
rajveer kaur

Poor poor stay



I had a very disappointing stay at this so-called 5-star hotel. Upon arrival, after taking full payment, I was told my room was not ready because they had offered other guests a late checkout. When I pointed out that this was not my problem and that I had booked and paid for a room from 3pm, the staff continued to justify themselves by saying the other guests were \"members\" and therefore had priority. It felt like they were trying to make it my issue rather than owning their poor management. After a long back and forth, we were eventually given a room, but the attitude clearly showed that guest service is not their priority.

What made the experience worse was how dismissive the staff were—it even made me question if race played a role, as we are Indian and felt unfairly treated compared to how other guests were being handled. Regardless, no 5-star hotel should treat paying guests this way.

Breakfast service was equally poor— painfully slow, and I’m still waiting for the almond coffee I ordered.

Overall, this was nowhere near the standard of a 5-star experience. I would not recommend this hotel to anyone expecting professionalism, respect, or basic hospitality.



Friends_and_family Family
10/10
Exceptional
17 Aug 2025
Adedayo
spacious rooms, attentive staff, excellent property
'know-how' required for access, especially vehicular access
Business_and_leisure Partner
10/10
Exceptional
06 Aug 2025
Rhys
The staff was extremely friendly and helpful. The room was clean and comfortable. I would not hesitate to stay again in the future.
Leisure Family
10/10
Exceptional
03 Aug 2025
Krisjan
Great place mostly for adults. They had great activitiea for kids as well.
Friends_and_family Family
10/10
Exceptional
01 Jul 2025
Christopher
Superb hotel. Excellent service from all staff. Premium feel but still family friendly. Highly recommend.
Leisure Family
8/10
Excellent
13 Jun 2025
yalin
I like the overall facility and pretty easy to access most of the point of interests
Leisure Family
10/10
Exceptional
05 Jun 2025
Sean
Absolutely fantastic hotel. The location is not great but Uber is everywhere and the Tube is a quick walk. Would definitely stay here again. Special shout out to Stalin at the front desk!
Friends_and_family Family
10/10
Exceptional
10 May 2025
Chad
Everything about this hotel was amazing. The staff is incredible and everyone was incredibly kind to my kids. Close to many of the sites of London and definitely walkable. My family would absolutely stay here again.
Business_and_leisure Family_with_children
10/10
Exceptional
21 Apr 2025
Milton
The staff is excellent all very helpful and friendly. My family and I had excellent interactions with each member from the day we checking in to checking out. The property is well maintained. It's within walking distance of restaurants, public transportation and right on the river. We walked to landmarks in both directions on the waterfront. The only surprise was that the guest rooms don't have a view of the river.
Leisure Family
10/10
Exceptional
20 Apr 2025
Jia-Chyi
Our room was near the service elevators, around 7am each day - there were loud noises (almost sounded like motor belt moving).
Leisure Family
8/10
Excellent
31 Mar 2025
Ji Ho
Great service from the staffs. Rooms are clean.
Restaurant options and attractions are very limited as the property is near financial district.
Leisure Family_with_children
10/10
Exceptional
25 Mar 2025
Glenda
Nice stay
10/10
Exceptional
13 Mar 2025
nancy
Proprety was very nice and clean, staff were very nice. its a quiet area, they only thing it was far from shops so that would be the only reason I would not stay there agian as I like to walk to shops.
Leisure Friends
10/10
Exceptional
16 Feb 2025
Derek
Staff excellence
Leisure Partner
10/10
Exceptional
10 Feb 2025
Daniel

5* weekend stay

Had the most incredible stay here. The hotel looks brand new, smells amazing and all of the staff and the service they provide is top class.
The spa and gym are excellent, gym is very well equipped with everything needed to have a great workout. The pool, jacuzzi and steam room area are great to spend a morning unwinding in. The rooms are large and spacious with all the amenities needed and beds are large and comfy. Finally the breakfast was amazing. Really enjoyed our stay and will definitely recommend this amazing hotel to others.
Partner
6/10
Pleasant
22 Jan 2025
Verified traveler

Excellent Hotel, except the bar.

Great location, close to the financial district and very walkable. Rooms were great, check in was amazing and friendly. My only negative was the bar. The service at the bar was poor, and there were multiple nights when they shut the bar early even when there were loads of people there.
Business
10/10
Exceptional
09 Jan 2025
Diego
Amazing Service... Muhammad and the team, excellent
Leisure Family_with_children
10/10
Exceptional
08 Jan 2025
Kimberly
Great service, hotel was very comfy. Pool temperature was a bit cold for London and Jacuzzi was barely 70 degrees but it was still nice to decompress after a long days walk. Great walking distance to many attractions and restaurants.
Leisure Partner
10/10
Exceptional
06 Jan 2025
Ricky

Amazing excellent beautiful!

Amazing staff, excellent service and beautiful hotel in a perfect location. The food was top-tier too!
Friends_and_family Family
10/10
Exceptional
02 Jan 2025
Verified traveler
Elegant and comfortable. Great breakfast.
Partner
2/10
Poor
28 Dec 2024
Manish

Did not meet the standards

The worst Westin I have stayed. The TV did not have Netflix and the hotel staff could not connect. The front staff at the reception was helpful. The lounge did not have any decent food.
10/10
Exceptional
26 Dec 2024
Asrar
Very clean. Big size rooms for London.
Leisure Family_with_children
10/10
Exceptional
15 Dec 2024
Perry
Great property and very attentive staff.
Leisure Family
10/10
Exceptional
11 Dec 2024
IBI

Amazing

Amazing. Staff so friendly and welcoming. Superb with the kids.
Friends_and_family Family
8/10
Excellent
01 Dec 2024
Ellen
The Westin London City is conveniently located for easy walking access to Borough Hall, Tower Bridge, Tate Modern and other points of interest around the Southwark area. The rooms are clean and the beds are very comfortable. The staff are friendly and helpful.
Leisure Family
10/10
Exceptional
05 Nov 2024
Andrew
A wonderful family stay with our 9 year old. Staff couldn’t have been friendlier or more helpful - a particular shout out for Emily who checked us in and checked on us every time she saw us pass. Lovely club lounge food and setting. Room brilliant and clean. Conveniently located for heading into the city centre, as well as having lots around to do including lovely walk over the river to Tate Modern. Spa nice and quiet though pool was a bit cold this time round compared to our last stay here
Leisure Family
10/10
Exceptional
04 Nov 2024
stephen
When you stay at a 5-star it should be a special experience and it was, great room, great hotel, great service and terrific breakfast too. Totally recommended.
Leisure Partner
10/10
Exceptional
02 Nov 2024
James
Great hotel, best beds and shower. Pool and gym were really great. Excellent place to stay.
Leisure
10/10
Exceptional
02 Nov 2024
Abhishek
We were welcomed by Stalin and he checked us out. Every single member of staff was wonderful and Stalin made us feel special, also the guest relations lady was so nice too. It felt like they actually cared for us and wanted to make a difference to our stay at Westin London.
Leisure Family_with_children
10/10
Exceptional
13 Oct 2024
Vanisha
Beautiful hotel, lovely staff and they made my husband’s birthday so special. We had a wonderful stay, the location is perfect, close to so many attractions and the views are excellent. We had a wonderful time! Highly recommended.
Leisure Partner
10/10
Exceptional
06 Oct 2024
Tiffany
I love this hotel and would return for sure. I came with my family and my only draw back was the limited swim times for the children.

One of the deciding factors to choosing this hotel was for the pool for the kids, I later learned that they were only allowed for 5 hours a day with strict times in the morning and mid day.

Great for Spa patrons, not so great for families hoping to allow the kids in. They need an evening option at least. Morning, midday and then evening. We came from North America so Jet lag took away the morning option. We wanted to sight see so that took away the afternoon.

This may be a selling point for adults who love to have a pool, which is great, but for families, keep this in mind.

I will say however, there wasn’t a single other negative thing. It was spotless, service was incredible, food was terrific and cocktails BEAUTIFUL.
Leisure Family_with_children
10/10
Exceptional
27 Sep 2024
Arnel
Hotel is very clean. Breakfast selection was very good. Our server Jen was very accommodating. I would recommend this place in you happen to be in London.
Leisure Partner
8/10
Excellent
09 Sep 2024
Farid
On the whole, I enjoyed my stay. The staff were very helpful and courteous. The SPA and pool facility is, by far, the best that I have seen in any London hotel lately.

My only issue was with the confusion that prevailed when I changed rooms, and when I booked a separate room for my brother. I had to constantly explain the changes.

Other than that, everything else was very good.
Business Self
8/10
Excellent
05 Sep 2024
Richard

Cool Hotel

Very comfortable but the breakfast was a disappointment.
Staff at check in had a problem that I did not have photo ID even though I explained I am English and do not need to carry.
The amenities are great and staff very good.
Business
10/10
Exceptional
28 Aug 2024
Adebola
Excellent. Mohammed at the front desk was great.
Leisure Family_with_children
10/10
Exceptional
23 Aug 2024
Linda
The location was great to get to tourist attractions, close walk for tube (train station) to move around city. Also able to walk if happy to do so. Facilities were nice even though I did not use. The pool looked very inviting. Staff at entrance & exits always said hello.
Leisure Partner
8/10
Excellent
19 Aug 2024
Dennis
The property is beautiful and everything you would expect from a Westin. The only issue is the location. Food and entertainment are very sparse on the immediate area.
Leisure Family
4/10
Poor
09 Aug 2024
Rahul
Not for kids. Restrictions on pool usage, unless you want to put an alarm on to meet the pool times with kids. Terms and conditions are not clearly written out while booking. I think the bigger issue is that the the hotel management is not a problem solver; and were quite rude in their demeanor during check in.
Leisure Family_with_children
10/10
Exceptional
15 Jul 2024
Gayathri
Amazing stay at the Westin. It was so close to the tube station and walkable distance to sight seeing. One of the best stays and the staff were amazing, very helpful- particularly Shanine. And the Heavenly spa experience was one of a kind - it is free for the guests!!!


10/10
Exceptional
22 May 2024
Sayant

Very convenient location and clean.

Located in the center of the city, clean and convenient. Would stay again.
Business
10/10
Exceptional
18 May 2024
Verified traveler

Best hotel

It’s one of the best hotel as far as I know.
Friends_and_family Family
4/10
Poor
12 May 2024
A
The staff was amazing but funny going on there. We had some very weird interaction & sounds coming from our room where the doors open that lead to another room. The fire alarm went off twice which was a pain. They ONLY have a few hrs for kids to swim. :( And their breakfast buffet was disgusting. Bacon tasted like salmon, sausage tasted like dry liver and it’s VERY disorganized. I couldn’t understand our waiter as he had a very strong accent & didn’t explain anything to us on how it works, etc. SO DISAPPOINTED in this hotel. :( Staff was the best thing!!! But that’s about it.
Leisure Family
10/10
Exceptional
23 Apr 2024
Christine
We stayed here for the London Marathon 2024 and had a BRILLIANT time! The beds were so comfy, location was perfect, and all of the hotel amenities were wonderful.
Leisure
10/10
Exceptional
20 Apr 2024
Elizabeth
The hotel is good, the people who work there are incredible! Friendly, helpful, lovely. It costs a ridiculous amount and if the employees weren’t so wonderful, I would give it a much lower review. The rooms were reasonably sized, the beds extremely comfortable. But you could easily find the equivalent for a much lower rate. However, the employees (waitstaff, concierge, doormen, bellmen, cleaning staff, check-in staff) were beyond helpful, very friendly. They would be the only reason I’d consider paying a silly amount to stay there again
10/10
Exceptional
01 Apr 2024
Jennifer
Fantastic stay. A quiet location close to many, many attractions. Spa lovely for after a long day exploring. Definitely will return and recommend.
Leisure Family
10/10
Exceptional
29 Mar 2024
Nina

Excellent hotel in a great location

It was our anniversary and the hotel made our night very special. We ate at the restaurant which was great and we were given a late check out which enabled us to enjoy the wonderful spa facilities.
Partner
10/10
Exceptional
18 Mar 2024
Zachary
Best hotel I have stayed at in a while! Very friendly and helpful staff and great drinks and food!
Leisure Family_with_children
6/10
Pleasant
01 Mar 2024
Lee
A nice hotel. Very friendly staff. We had a noisy neighbour and asked the concierge for a pedestal fan to help drown the noise which they said they didn’t have anything.

Overall a great stay.

Business_and_leisure Friends
10/10
Exceptional
12 Feb 2024
ADOWA
Staff are amazing… very helpful 10/10 for the hotel
8/10
Excellent
18 Jan 2024
Gary
The food at the buffet was luke warm in both the Club Room and the restaurant.
Leisure Partner
10/10
Exceptional
17 Jan 2024
Juan
Awesome place and great location.
10/10
Exceptional
15 Jan 2024
Charlotte

Heaven on Earth

Fantastic, great service, beautiful room and spa.
Partner
10/10
Exceptional
09 Jan 2024
Alessandra A
The Westin London City is an example of impeccable hosting! The facilities are new and well taken care, the staff is incredibly efficient, pleasant and eager to please! The Westin Club is a plus on your stay! Every detail was carefully prepared during the Holidays! The location is premium, close to all touristic areas but not in the middle of the noise and the crowd! I strongly recommend enjoying a great stay at Westin London City in this great city!
Leisure Family
10/10
Exceptional
07 Jan 2024
strider
Great staff, especially Sandro at the front desk
8/10
Excellent
02 Jan 2024
Eloise
The hotel was nice, but location was from attractions.
Leisure Family
10/10
Exceptional
10 Dec 2023
Maureen
Perfect stay. Couldn’t recommend more!
Leisure Partner
10/10
Exceptional
26 Nov 2023
Ben
Very attentive hotel, with all the amenities desired.
6/10
Pleasant
03 Nov 2023
Josefin
The hotell was amazing but the restaurant was a joke. Rediculusli expensive and not so good service.
Friends_and_family Family
10/10
Exceptional
27 Oct 2023
Hazem
This is the second time I stay at this property. The staff is well trained polite and helpful. I was treated by the place manager (Andre)
He was so helpful and he gave us access to the business lounge.
The whole experience was great.
Leisure Family
10/10
Exceptional
25 Oct 2023
Uduak
Truly beautiful space, loved the service - the ambience was amazing!
Business_and_leisure

Location & surroundings

The Westin London City
60 Upper Thames Street, London, United Kingdom

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The Westin London City

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