Name: Threadneedles Autograph Collection
Address: Threadneedle Street, 5, London, EC2R 8AY, GB

10/10

Exceptional

02 Aug 2026

Ronald

Old world charm
Great staff

10/10

Exceptional

28 Jul 2026

Barry

Beautiful hotel. Quiet and clean. The staff were very attentive and helpful. Flower petals and champagne were a great addition for our anniversary trip.

10/10

Exceptional

12 May 2026

Jason

Superb hotel! Would return highly recommended!

10/10

Exceptional

21 Apr 2026

morad

Great hotel in the city with a kind attentive staff that made all the difference

Partner

10/10

Exceptional

22 Feb 2026

Clare

Great staff. Lovely room. All good. Highly recommend

Business

10/10

Exceptional

17 Jan 2026

Monteith

It was an excellent place all around.

Leisure Family

10/10

Exceptional

28 Dec 2025

Celeste

Excellent staff: Kasha, Maamurun (Manager), Desislava, Roberto, et al. Handled an issue we had very well.

Our second visit and we will return! High tea was a treat.

Lovely hotel. Highly recommend.

Leisure Family

10/10

Exceptional

23 Nov 2025

Rob

A slice of luxury in the City!

Leisure Partner

10/10

Exceptional

23 Nov 2025

j

Very good all round

Partner

10/10

Exceptional

23 Nov 2025

Gary

Amazing staff at reception, most attentive, room spotless, amenties awesome, great hotel

Partner

10/10

Exceptional

24 Aug 2025

Jane

Check in was really professional

8/10

Excellent

21 Aug 2025

Kristen

The hotel is centrally located and walkable to most sites.

Leisure Partner

10/10

Exceptional

26 Jun 2025

Lisa

Great service

10/10

Exceptional

22 Jun 2025

Andy

It was great

Partner

10/10

Exceptional

26 May 2025

Rhodri

Excellent

Business_and_leisure Partner

10/10

Exceptional

23 Feb 2025

Connie

Quiet on the weekend! Classy hotel with attentive staff and nice comfortable rooms.

Leisure Partner

2/10

Poor

20 Feb 2025

robert

Stay away!!!

Very old hotel with leaking showers, noise air and heat systems and very noisy floors. smells really old as well. truly horrible. we left after first night and went to a much better hotel for half the cost in a better location. the desk clerk, who was in trainign was rude to us and his manager.

Business

10/10

Exceptional

24 Dec 2024

Jasber

Threadneedles Autograph, is our Christmas Hotel and never fails to express. It is such a calm, pleasurable and amazing hotel tucked away in the heart of London. The Staff are simply amazing and cannot do enough to make your stay unique. Love this place and highly recommend Threadneedles Autograph to everyon.

Business_and_leisure Family

4/10

Poor

16 Dec 2024

Marc

Staff were lovely . Had a problem with the room. But the staff did all they could to help.

Friends_and_family Friends

8/10

Excellent

12 Dec 2024

Keith

Over 60 years ago my first job was next door to the former Midland Bank now Threadneedles and it was pleasing to see it so tastefully designed to incorporate to features of the old bank

Leisure Partner

2/10

Poor

01 Dec 2024

Ellie

Although the hotel and room was nice, dont stay here if you want to sleep. The soundproofing of the doors is next to nothing so you hear neighbours coming and going all night / morning. So loud its like someone is coming into your own room. Its also boiling hot despite putting AC on lowest temperature so you get sweated out. Will not stay again

Leisure Partner

10/10

Exceptional

29 Oct 2024

Verified traveler

Great New Hotel in Brussels

Great hotel, lovely staff, just opened but a beautiful area and atmosphere. The staff was wonderful, special shout out to Vlad. I’d recommend to anyone visiting the city.

Friends_and_family Family

10/10

Exceptional

20 May 2024

Verified traveler

Very comfortable.

Very comfortable stay.

Business

10/10

Exceptional

20 May 2024

Chris

Excellent service

Fantastic service, staff offered me a drink complimentary on arrival. They took my bag to my room whilst I sat in the bar waiting for my friend. Couldn’t be any more helpful.

Friends_and_family Friends

10/10

Exceptional

05 May 2024

Matthew

Superb

Amazing hotel great location very clean and friendly staff

Definitely be back

Partner

10/10

Exceptional

07 Apr 2024

Richard

Staff was extremely courteous and attentive.

Business_and_leisure Partner

10/10

Exceptional

31 Mar 2024

Kay

Top class

Leisure Partner

10/10

Exceptional

30 Mar 2024

Allan

Hotel staff were superb. Facilities were all very good.

Business

10/10

Exceptional

24 Dec 2023

Kylie

Amazing hotel close to Bank Tube station. Great service with fabulous restaurant.

Leisure Partner

10/10

Exceptional

18 Dec 2023

Margaret

Staff very friendly and welcoming at all areas . Very efficient when requiring any assistance.
Would definitely return.
Thank you

Leisure Family

10/10

Exceptional

03 Dec 2023

Amy

Highly recommend

Lovely hotel. Great staff. Good size room with all amenities needed. Great cocktails!

Partner

6/10

Pleasant

03 Dec 2023

Simon

The hotel was superficially very nice with an attractive lobby area but it was rather devoid of atmosphere and seemed rather quiet and deserted. The reception staff were helpful and professional and should be praised for their efforts.

Our main gripe was the room which was tucked away as part of a small mezzanine area and which gave us a view of a brick wall about 2 feet from the window. Although not expecting an uninterrupted view of London's landmarks, this was not what I'd expect from a 5 star hotel (or the price paid). If we'd have been staying more than one night, I'd have complained.

Probably not somewhere we'll be looking to return to.

Leisure Partner

8/10

Excellent

02 Nov 2023

Phyllis

Spacious room and good furnishings, with limited temperature control. Shouldn't have to rely on the stand-alone electric heater for overall warmth at night. Front-desk staff courteous and efficient, but lack general knowledge about surrounding areas.

10/10

Exceptional

13 Oct 2023

Hirakant

The lobby and adjacent seating area looks luxurious and the staff was very polite and welcoming.

One thing that seems a bit problematic is Uber or taxi services find it difficult to navigate to this hotel. Not sure whats going on there.

Business Self

10/10

Exceptional

07 Sep 2023

Dennele Anthea

We had an outstanding experience during our stay at Threadneedles! The staff exceeded our expectations with their friendliness, attentiveness, and accommodating demeanor. They prioritized our satisfaction and even offered suggestions that I didn’t even think of that enhanced my overall experience. I often travel with my son around the world, I was pleasantly surprised by how warmly and courteously everyone treated him, despite him being one of the few children staying there at the time. They went out of their way to make him feel special. The room was spacious room, the biscuits delicious, the shower was always hot, and the bed was so comfortable that I felt restored after long a day traveling through London. The hotel has a peaceful ambiance that is nestled in such a busy part of London. Its convenient location allowed us to easily explore the city and dine at excellent restaurants. We had easy access to the tube stations (Bank, Liverpool, and Monument) and the close bus stops gave us other options for exploration. Threadneedles truly one of the best hotels I’ve stayed at and made our stay in London memorable and enjoyable. I would like to thank the housekeeping staff as well. They were always pleasant and did a great job. Thanks for the thoughtful ans excellent service! I only have good things to say about our long stay at your hotel.

Leisure Family_with_children

10/10

Exceptional

22 Aug 2023

Miranda

Lovely - would visit again!

Lovely quiet hotel in the City - we were there Friday to Monday so lots of shops etc closed but so close to the tube and easily walkable to more touristy areas. Staff couldn’t have been more helpful, breakfast expensive if not included in your deal but very nice. Comfy bed, huge telly, great bathroom and nice toiletries provided

Partner

6/10

Pleasant

13 Aug 2023

Purevdorj

those hotel had historic and nice building

8/10

Excellent

03 Aug 2023

WEI

Close proximity to Spitalfield Market and subways.

Business Self

10/10

Exceptional

18 Jun 2023

Elliott

10/10

From the very moment we arrived to our departure, the staff were on hand, polite, courteous, accommodating, and made our stay perfect!!

Partner

10/10

Exceptional

05 Jun 2023

Carolyn

The staff were very attentive and willing to make our stay very comfortable. We were sorry that the gym and pool was outside the hotel and ended up not using it. Our room was huge and we appreciated that on request on arrival the double bed was split into two singles, whereas when I phoned and asked for the twin the night before I was told that none were available and in fact, before booking a twin was priced as being £90 more on Expedia. By the way, my advice to anyone is that Sunday nights at hotels tend to be significantly less expensive than any other night, as was the case here for us.

Leisure

10/10

Exceptional

06 May 2023

george

Room was simple, but handsome. Everything I needed snd high quality. Staff was outstanding.

Business Self

6/10

Pleasant

04 May 2023

SEAN

Disappointed the bar/restaurant was closed during our stay. Otherwise it was an adequate stay. Convenient, central and walkable area.

Business_and_leisure Family

10/10

Exceptional

25 Jan 2023

Lea

Great hotel in the heart of the city

My wife and I stayed at Threadneedles at the weekend. This is an excellent hotel. The staff are very professional and friendly and nothing seemed too much trouble for them. Luca on reception was amazing and made sure our stay was memorable. I would would definitely recommend this hotel

Partner

6/10

Pleasant

01 Nov 2022

Elin

Excellent location and helpful staff. But hotel overheated and my room needed a refurb. Bed linen etc clean, but furniture and fittings a bit battered.

Leisure Self

8/10

Excellent

28 Aug 2022

Anthony

Hotel is in a converted bank building which lends a certain charm to the property. Room was spacious, comfortable and well looked after. The surrounding area was surprisingly quiet (albeit it was in August). Dining in the hotel was not available whilst we were but it's London so there was plenty of options nearby

Business_and_leisure Partner

10/10

Exceptional

19 Aug 2022

chun sing

Excellent customer service, we didnt have a chance to try out all the restaurants nearby by looks nice. Only thing is rides is a bit hard to hail given its a small one way street.

Leisure Partner

6/10

Pleasant

19 Jul 2022

Tim

Dated, lack of staff training, lack of investment.

Phoned in before to ask about parking. The front desk were not very helpful and gave poor advice.
They didn't seem too bothered.
Hotel was probably once a 5 star, but lack of staff, training, cleaning and upkeep have left the hotel in a shadow of where it should be, particularly at the prices.

Partner

10/10

Exceptional

27 Jun 2022

Samuel

Spacious and comfortable. Quiet.

Business Self

10/10

Exceptional

31 May 2022

Andrew

Enjoyed our stay

Business_and_leisure

10/10

Exceptional

11 Apr 2022

Brian R

Lovely little place with fantastic staff! Extremely helpful and kind- they made the stay worth it !

Leisure Friends

8/10

Excellent

21 Mar 2022

William

We enjoyed our stay but found the reception area very gloomy The receptionists however were smiling and charming. The room was rather small and the fittings tired and in need of some upgrading ! The kettle in the floor level cupboard was very odd especially for a couple of eighty year olds! Clearly the pandemic has taken its toll but your hotel now needs waking up !! This is a constructive criticism from people who would happily stay with you again should the need arise !! kind regards

Business_and_leisure

6/10

Pleasant

20 Mar 2022

Andrew

Not worth the money. Dated interior, cold!

All a bit smelly with a stand alone oil filled radiator, tired carpets, dated interior.
Staff seemed friendly so didn’t want to complain.

Partner

10/10

Exceptional

21 Feb 2022

DAVID

Quality hotel

Lovely hotel, good location, very quiet at a weekend. Very comfortable room. Attentive staff. Would stay again.

Partner

10/10

Exceptional

06 Feb 2022

kara

There was nowhere to relax other than the foyer which was air conditioned and very cold, beautiful features but felt rather corporate. Lovely staff and the bedroom was cosy with lovely bed and bed linen.

Partner

8/10

Excellent

07 Dec 2021

Verified traveler

Comfy but

Great comfy bedroom and shower
Feels a little 'old corporate' tbh and lack of restaurant / room service not ideal but understood given current world

Business

6/10

Pleasant

23 Sep 2021

Mark

London visit

The hotel and staff were very good.
Unfortunately during our stay the air-conditioning failed and we had no hot water on our last day, which was shame……

Partner

6/10

Pleasant

20 Sep 2021

Verified traveler

The room felt dated. There was no hot water for a shower, reception said that there had been an issue and we needed to run the shower for 10 mins before we got in. It would have been helpful to have been warned in advance of this and having a freezing cold shower!

Partner

10/10

Exceptional

06 Mar 2020

MarkL

This is a beautiful hotel well located near the Tower of London. The lobby has a beautiful glass rotunda. The lighting throughout the hotel is beautiful. The staff are very helpful and friendly. You are welcomed with a glass of wine or champagne and we found them to be helpful with directions and bookings. The rooms are nicely appointed. My room had a heated towel rack in the bath, which was well used by my wife and I. There is an expresso machine as well.
I stayed at this hotel five years ago and rebooked this year because I had a great experience then as well. I was not disappointed!

Leisure Family

10/10

Exceptional

20 Feb 2020

Verified traveler

Amazing staff! Got upgraded to a suite for free, highly recommend.

Leisure Partner

8/10

Excellent

18 Feb 2020

Verified traveler

Music to loud at breakfast. Staff were very helpful

Leisure Partner

10/10

Exceptional

17 Feb 2020

Verified traveler

Great room lovely beds, nice bathroom. Good location. Staff very friendly.

Leisure Partner

6/10

Pleasant

27 Jan 2020

Verified traveler

The daytime staff were second to none, however the night time staff were very abrupt when delivering unedible room service, if Marco Pierre White knew what awful food was being served in his name im sure he would be livid. i have stayed at this hotel before where the room service and food was excellent, after sending the burned food back to the kitchen i finally was cooked another and had it brought to my room at 2.30am this is just unacceptable, after showing photos of the said food to the manager in the morning, she was too horrified to see how disgusting it looked and said she would offer some sort of recompence as yet i have recieved nothing, i have visitied this hotel before and have never had anything negative to say but i would seriously reconsider before returning, can you please reply asap.

Leisure Friends

10/10

Exceptional

10 Jan 2020

S H C

All good

All good, location, breakfast, room and the rest

Business Family

10/10

Exceptional

28 Dec 2019

Stina

Great hotel!

Overall the stay was excellent, the location great, room tidy and staff friendly! However the doors to the rooms were very noisy when opened and closed, and the bed was a little bit uncomfortable. It was also quite cold despite the external heater. An extra duvet would have been great, but when we asked room service we only got a thin blanket.

Partner

10/10

Exceptional

26 Dec 2019

Kamal

The hotel and its staff are fantastic. We had issues with the booking and they went above and beyond to take good care of us. This property was very central

Friends_and_family Family

10/10

Exceptional

25 Dec 2019

Marilyn

Threadneedle hotel

From start to finish my hotel stay was excellent from Najoua the receptionist to the beautiful room. I will be staying at this beautiful hotel again. Highly recommend. Location was excellent.

Friends_and_family Family

2/10

Poor

17 Dec 2019

Kate

Not great!

The concierge called me at 1:20am to let me know that my case had arrived. This was completely unnecessary - we had been asleep for 3 hours at this point. The food was cold when ordered from room service, the reception area was generally chaotic and I would never stay again.

Friends_and_family Friends

8/10

Excellent

25 Nov 2019

Donna

Great location, nice rooms

Friends_and_family Family

10/10

Exceptional

30 Sep 2019

nicholas

Best weekend

From stepping in through the front door it was an amazing experience staying here, staff couldn't do enough for us hotel was fabulous will definitely be coming back to stay here again.

Partner

10/10

Exceptional

16 Sep 2019

Sheena

Birthday weekend

Staff are superb gorgeous place great location

Friends_and_family Family

10/10

Exceptional

08 Sep 2019

Verified traveler

Great location, rooms are to a high standard and the staff are amazing

Friends_and_family Partner

10/10

Exceptional

27 Aug 2019

Verified traveler

The staff were incredibly helpful. Everyone of them. Room upgrade, lovely and clean. Would definitely like to go back.

Leisure Family

8/10

Excellent

27 Aug 2019

Verified traveler

I loved the old building and the hotel itself. Staff was great even though they forgot our wake up call the morning we were to leave. The location was not very convenient for us to have choices of where to eat. We came back to hotel on Saturday and everything was closed and we had to eat at hotel bar. I did love the hotel!

Leisure Partner

10/10

Exceptional

21 Aug 2019

James

Just Awesome

Partner

10/10

Exceptional

12 Aug 2019

Nicholas

Great staff and good value

The check in was super quick and the staff really friendly and helpful. The rooms are great and the food drinks etc not too expensive given the location.

Self

10/10

Exceptional

11 Aug 2019

Verified traveler

The room is great and excellent service
Comfortable beds and large bathroom

Leisure Family

8/10

Excellent

23 Jul 2019

john

Generally good

Very slow service at Bar

Business

10/10

Exceptional

22 Jul 2019

Verified traveler

Excellent welcome when checking in. Water and Prosecco offered which was a great touch. Room was large and comfortable with good facilities and very comfortable bed

Leisure Partner

10/10

Exceptional

17 Jul 2019

Verified traveler

Excellent property with exceptional service! Right by the Bank of England, near the heart of the city with great access to the tube and London Bridge. Everything was clean and the staff was endlessly helpful and friendly. Great stay!

10/10

Exceptional

07 Jul 2019

Verified traveler

Threadneedle London

Sink was clogged and shower didn’t turn off on last morning of stay as the faucet seamed to have stripped thread. Bed was quite comfortable.

Friends

8/10

Excellent

20 May 2019

Nicholas

Nearly Excellent

Booked this Hotel as a surprise for my Partners Birthday. Overall the experience was very good. The room was lovely, clean and very comfortable / luxurious. The power shower was outstanding, the bed very large / comfortable and the staff very attentive. However, as a 5 Star Hotel there were a few little issues that just took the edge off of the experience for us, such as the pop-up waste in the sink not popping up, the shower door leaking all over the bathroom floor, only 3 pods for the coffee maker, a hairdryer that you have to hold your finger on the button of and no blackout blind in the bathroom meaning that light streamed through the opaque door glass long before we were ready to wake up. Silly little issues, most of which would be easily rectifiable. I would probably still recommend this hotel, particularly for its location, but the overall experience could have been exceptional rather than good if it weren't for these minor yet major issues.

Partner

10/10

Exceptional

29 Apr 2019

Verified traveler

Excellent hotel. Great service. Lovely rooms. Helpful staff

Leisure Partner

10/10

Exceptional

28 Apr 2019

Verified traveler

Beautiful lobby, well appointed rooms. Overly gracious and helpful staff.

Leisure Family

10/10

Exceptional

25 Apr 2019

ALBERT

Great Sat

Had a lovely stay, Would definitely go back, Shame the restaurant is Closed on Saturday Evenings.

Partner

10/10

Exceptional

08 Apr 2019

Vicki

I would highly recommend this hotel

The hotel is amazing with friendly competent staff. My only criticism is there is no obvious drop off point and parking is not very near - predictively as it is in the heart of the City!

Partner

8/10

Excellent

01 Apr 2019

Simon

Not off to a good start, but hotel is great.

Room not available at check-in, front desk a bit slow & uncommunicative, complimentary glass of wine eased the pain. After that everything was great.

Partner

10/10

Exceptional

25 Mar 2019

James

Fabulous hotel in quiet area of central London!?!

Really lovely classy hotel in the ‘city’ area of London. Was actually bizarrely quiet for being in central London but of course that was because this area kind of goes to sleep at the weekends.

Right next to the tube station. 10 minute walk from London Bridge where we were headed the following morning to go to the Shard.

Only thing I would have liked was a more affordable breakfast so that we could have enjoyed this at the hotel.

Loved the complimentary drink when we got there. Very well looked after! Thank you!

Partner

8/10

Excellent

09 Mar 2019

Verified traveler

Nowhere to hang wet towels. Wanted more coffee capsules

Leisure

10/10

Exceptional

03 Feb 2019

Verified traveler

Friendly helpful staff, had a great stay would recommend to business people or families

8/10

Excellent

14 Jan 2019

Alice

Weekend away

V spacious room, quiet central location for accessing main tourist attractions - lovely lobby

Partner

6/10

Pleasant

31 Dec 2018

Verified traveler

Diappointing

The TV didn't work and we were told we weren't the first to have this issue but there was nothing that could be done. There was so much noise from the adjoining room during the night we had to go down to reception twice and ask them to come up and speak to them. Very bad nights sleep and not able to relax and watch TV in evening either, no smart TV function to log on and use alternative options either. Disappointing for such an expensive hotel.

Partner

10/10

Exceptional

30 Dec 2018

Daniel

Amazing staff and location.

Great location to activities and transit. Nights were quiet which we like. Hands down the most amazing staff of any hotel we’ve been too.

Partner

8/10

Excellent

17 Dec 2018

mark

Lovely hotel, great service, noisy room.

The threadneedles hotel is a lovely establishment and I have stayed several times before, from the welcome drink onwards the service was superb my only negative that impacted my stay was that room114 where we stayed was very noisy , due to both a service cupboard opposite and much worse poor sound proofing that meant we were bothered both late and early by sounds from the street, in the evening it was people, in the morning it was lots of banging , clattering and crashing that sounded like bins, and people working outside the premises. Or depositing things outside the premise.

Partner

8/10

Excellent

28 Nov 2018

Verified traveler

Very nice hotel located only a few mns walk from Bank station. Well maintained. Excellent staff and services.

Family

10/10

Exceptional

25 Nov 2018

Georgina

Excellent location Re. Proximity to the financial district. Very friendly and responsive staff, very comfortable bed. I would highly recommend.

10/10

Exceptional

23 Nov 2018

Steve

Very comfortable hotel efficient, courteous staff very pleasant overnight stay.

6/10

Pleasant

25 Oct 2018

Lesley

Great hotel, not Great area if not business

Great Hotel and staff were really good, however it’s worth noting that after business hours taxis are hard to get as the area is quite and empty. Rooms really cold reception said they can change heat in room from downstairs, but didn’t advertise this anywhere!

Partner

10/10

Exceptional

16 Oct 2018

Falguni

Great hotel , great staff , at check in they provide a glass of water / wine / champagne which we did not expect . Close to the subway station and it’s very central location
Would recommend this hotel , our experience was 10/10

Partner

10/10

Exceptional

08 Oct 2018

Dean

A great location for a great hotel

What a fabulous hotel in a great location. The staff couldn’t be more helpful. A great stay. Thank you.

Partner

10/10

Exceptional

07 Oct 2018

Andrew

Don't hesitate, just book!

Simply superb! Amazingly hospitable staff, gorgeous lobby, room, and bathroom -- loved the luxurious bathtub and separate walk-in shower. This is everything a luxury hotel should be. Only downside: the area is a bit boring, but it's London so everything is in walking distance!