Name: Tower Residences By Blue Orchid
Address: Byward Street, 13 17, London, EC3R 5BA, GB

8/10

Excellent

28 Jun 2026

Hong

Location is good, but not great, a little bit far away from Westminster city. Currently there’s a construction next building, very noisy in the early morning. Portable A/C are too loud at night…Rooms are very clean and kitchen and laundry are very convenient for family with kids. Staff are friendly. We wished to be changed to a quieter room, but didn’t get one.

Friends_and_family Family

10/10

Exceptional

21 Jun 2026

Eric

Very helpful staff. We were able to store our luggage after our stay until we had to depart for the airport. The view of the Tower of London, Tower Bridge, and the The Shard were particularly impressive at night.

Sub-20 minute walk across Tower Bridge to Borough Market for a variety of sweets and treats, as well as The George Inn (London's last surviving galleried coaching inn with excellent fish and chips), alongside immediate access to the Tower of London. Easy access to Tower Hill station to get around.

Family_with_children

6/10

Pleasant

20 Jun 2026

Jenna

The exterior of this hotel is very nice, but that was about the only positive. The lobby is incredibly small—more like a closet than a lobby. More than three people in the space at once feels crowded. Check-in took much longer than expected because, even though there were multiple employees, they only had one computer available. The elevator is also located in this tiny space and is only large enough for one or two people with luggage, so be prepared to use the stairs.

The room itself was nice, but my biggest issue was the listing advertising air conditioning. This unit does not have functioning air conditioning. I found what appeared to be a portable AC unit, but it couldn't even reach the window to vent the hot air outside, making it completely ineffective. The bedroom felt like a sauna.

The staff did bring a second portable unit, and they were able to vent it through a window in the living area, which I appreciated. Unfortunately, it still wasn't nearly enough to cool the entire unit, especially the bedroom.

Renter beware: If you're traveling during the summer or are expecting true air conditioning, this is not the place to stay. The listing was very misleading in that regard, and it significantly impacted our stay.

Family_with_children

10/10

Exceptional

12 Jun 2026

Vina

This was one of the nicest places to stay in London, great location and excellent facilities at really great value. Would highly recommend.

Self

10/10

Exceptional

07 Jun 2026

KARL

Really nice property. The front staff was great! They greeted us nicely each and every time we came through. The room was clean, bright and spacious (OK the bathroom was tight, but fine). The room had a portable air conditioner, as advertised, which worked great. Having a washer and drier, as well as a full kitchen was really helpful during our stay. The location is ideal, right across the street from the Tower of London and maybe 100 yards from the Tower Hill Underground station. I'd definitely stay here again!

Family_with_children

10/10

Exceptional

04 Jun 2026

Aisha

Clean spacious room, great location

Self

10/10

Exceptional

28 May 2026

Carla

Great location! Staff were friendly and nice to talk to. Most attractions were a few tube stops away or walkable.

Family_with_children

10/10

Exceptional

22 May 2026

Kezia

The apartment was lovely and clean, very well presented. They provided bottles of water, a carton of milk and some breakfast bits, which was a nice suprise. The staff were very friendly and happy to help with any queries. The WiFi was very good. Would definitely recommend staying here, especially with how close it is to the tube station and iconic landmarks of London.

Friends_and_family Family

4/10

Poor

04 May 2026

Rav

Generally clean and spacious. Problems that rated it poorly are,

It is over the tube station and the room vibrate constantly when tubes are running. We were on the 3rd floor.

The door all bang hard because they are closers. You can hear the neighbour rooms also constantly banging. It is extremely annoying - especially at night.

TV station is only terrestrial - basic TV. No streaming services allowed or even screen sharing,

Aircon units - not built-into the rooms. The duct has to stick out of the window.

Fire escape plan on door is for the wrong apartment. Room 25.

Bed too hard.

Good location.

Family_with_children

10/10

Exceptional

03 May 2026

Matthew

great staff, location and clean room

Business

10/10

Exceptional

27 Apr 2026

Joe

Clean room, helpful staff

Partner

10/10

Exceptional

18 Apr 2026

Ho Wan

Clean and spacious apartment for our family of three. Nice and helpful staff. We stayed for a week to explore central London. Very convenient location as Tower Hill and Tower Gateway stations are just nearby.

Friends_and_family Family

10/10

Exceptional

12 Apr 2026

Heidi

Clean room, absolutely great with two bathrooms! Wery helpfull staff. There was noise from probably the subway, but it didn't disturb the night's sleep.

Friends_and_family Family

10/10

Exceptional

11 Apr 2026

Manuel

Perfect Location

8/10

Excellent

09 Apr 2026

Christian Anthony

A bit noisy outside at night and hard to get a car service right in front of the property

8/10

Excellent

04 Apr 2026

Ari

Breakfast was something that should reconsidered, every day same breakfast, not ideal.

Friends_and_family Family

4/10

Poor

20 Mar 2026

Justin

Terrible road noise in the front rooms. Avoid

Self

8/10

Excellent

08 Mar 2026

Jeffrey

Good setup

10/10

Exceptional

04 Mar 2026

Chau

Great location next to Tower of London with plenty to of food options. The staff were very helpful and attentive. The washer/dryer in unit made it very convenient to do laundry and the staff made sure to refill the laundry detergent for us. Overall we enjoyed our stay. However, the price showed on Expedia website was deceiving. The pricing has always been in USD for us when booking hotels, but when we arrived we were told the amount is actually in British pounds. So of course that means the total price came out to be a lot more expensive for us. Just be sure to double check the price on Expedia when booking to make sure it’s in the correct currency so there aren’t any surprises.

Family_with_children

8/10

Excellent

02 Mar 2026

David

Great location close to Tower Bridge. Lots of bars and restaurants close at hand. Apartment was overall good. However the sofa bed was very uncomfortable

Family_with_children

10/10

Exceptional

28 Feb 2026

Andrew

Fantastic staff amazing room unbelievable great views best view I’ve seen from a hotel room all I can say is wow

Friends_and_family Family

10/10

Exceptional

14 Feb 2026

Siddharth

I had a fantastic stay at Tower Residences by Blue Orchid. From the moment I arrived, everything exceeded my expectations.
The room was spotless, spacious, and beautifully maintained. The bed was incredibly comfortable, and the kitchenette was well-equipped, which made the stay feel even more convenient and homely. Housekeeping did an excellent job, and everything felt fresh and well cared for.
The staff truly stood out, friendly, professional, and always willing to help with a smile. Check-in was smooth, and any questions I had were handled quickly and efficiently.
The location was another highlight, with stunning views and easy access to nearby attractions. Overall, it was a relaxing and comfortable experience, and I would absolutely stay here again and highly recommend it to others.

Business Partner

8/10

Excellent

02 Feb 2026

Richard

Great service & excellent location.

Business Self

10/10

Exceptional

28 Jan 2026

Michael

The Reception staff were so lovely and welcoming, and they gave us a room upgrade which was amazing!

Business

10/10

Exceptional

23 Jan 2026

Irma

Location! Location! Location! The place es pretty, modern, with a beautiful view of The Tower, it’s just cross street
The attention of all of the employees, specially front desk it’s immaculate! They are always on top of your needs, specially the ladies shoe works morning.
I love this place.

10/10

Exceptional

14 Jan 2026

paul

great room, no issues.

Business Self

6/10

Pleasant

11 Jan 2026

Andris

Lighting in the living room was dim, if they could install brighter lighting. No air conditioning but what appeared to be 2 broken stand alone fans. Bedroom tiny, couldn’t even walk past the bed.

Kitchen had no salt/sugar. Basics huh?

Business_and_leisure Self

10/10

Exceptional

28 Dec 2025

Clare

Very clean & perfect location

Friends_and_family Family

10/10

Exceptional

25 Dec 2025

Sarah

Fabulous hotel. Great location, stunning views and wonderful staff.

Leisure Family

8/10

Excellent

24 Dec 2025

KEVIN B

Great location. Clean modern rooms ( although a tad claustrophobic with a narrow hall way in entrance of room with four doors ( one for each room)).

Business

2/10

Poor

15 Dec 2025

Terry

Issues with the TV. Not working

Friends_and_family Family

10/10

Exceptional

15 Dec 2025

Matthew

hidden gem near the tower. highly recommend

Business Self

2/10

Poor

10 Dec 2025

Daniel

The bathroom is small. No regular cleaning service. They said every 3 days but i stayed more than that but havent gotten one. I have to call to get additional supplies.

8/10

Excellent

02 Dec 2025

EMELY

Room very clean. Nice view

Friends_and_family Family

10/10

Exceptional

30 Nov 2025

Alberto

Very good place

10/10

Exceptional

22 Nov 2025

Gabrielle

Was very warm and toasty just how I like it. Great location. Lovely room

Leisure Friends

10/10

Exceptional

18 Nov 2025

Agustin

great

Business

4/10

Poor

12 Nov 2025

Rahul

I paid for breakfast. And there wasn't any.

Business

8/10

Excellent

31 Oct 2025

Michael

The location is great, across the road from the Tower of London, only a few mins walk from the tube. The apartment was well equipped for a short stay. On arrival, it was stocked with tea, coffee and milk. The location has shops and restaurants/cafes close by. The staff were really helpful, always willing to provide additional items on request.

Friends_and_family Family

10/10

Exceptional

30 Oct 2025

Swetha

Room was clean and tidy, staff was really helpful with kitchen stuff. Room service was excellent they were on time and good with the room cleaning. Very close to Tower Bridge. Excellent location easily accessible with public transport. Highly recommend.

Business_and_leisure Family_with_children

10/10

Exceptional

26 Oct 2025

Leonardo

No time to tell but everything perfect

Friends_and_family Family

4/10

Poor

24 Oct 2025

Tina

Postives: A good area right opposite Tower of London. Staff were helpful.

Negatives: The major issue for us was that this property does not have built in air conditioning. Our room was on the top floor and was made up of a lounge, kitchen and bedroom. There was a small fan in the lounge and a floor standing air con unit in the bedroom; this was incrediby noisy and you had to open the window to put a hose out (like on a tumble dryer) to use the unit. The window had a restricter on it so tube fell back on to the floor and having the window open in London is far from ideal. We got virtually no sleep. We did get a refund for the subsequent 2 nights that we were supposed to stay with help from expedia.

This property advertising air conditiong but we don't believe that what they have meets the regulations for a 4 star property.

We would not stay again.

10/10

Exceptional

15 Oct 2025

Deborah

Place was clean and had great amenities with a kitchen, bedroom, living room, and two bathrooms! Maks

Friends_and_family Family

10/10

Exceptional

13 Oct 2025

Marc

Easy to use laundry and kitchen good size.

10/10

Exceptional

04 Oct 2025

thomas

Excellent

Business

10/10

Exceptional

04 Oct 2025

Graham

Staff exceptionally helpful and polite.

Partner

10/10

Exceptional

28 Sep 2025

Najmedden

Clean room, great staff especially kristen great worker we loved him!!

Leisure Friends

8/10

Excellent

24 Sep 2025

Kim

This is our hidden gem - if you're looking for space, grate location and excellency in cleaniness. Value also for money as well as unbeatable access to transit at the Tower of London. The spotless kitchen is fully stcoked with washing machine, dishwasher and all kitchen utentils. Beds are clean and comy and they went the exra mile to make up the sleep sofa bed pre-arrival.The staf really takes pride in making sure your stay is comfortable. We highly recommendm however, the Residences are quirky and vary greatly from roon to room so if you have special requirements do be be specific with yur room selection. The windows a triple-glaze but there is some rumbling from the underground usually until about 11pm. The matress was so comfy this did not disturb our sleep.

10/10

Exceptional

22 Sep 2025

Melissa

Ideal central location. Great to have Air conditioning during hot summer weather in London. Located steps away from Tower of London, underground and amenities.

Leisure

10/10

Exceptional

16 Sep 2025

Leann

It was in a great area. I would definitely stay here again!

Leisure Family

10/10

Exceptional

12 Sep 2025

Laurel

Wonderful experience!

We had such a lovely stay at this hotel! The location was great! The service was wonderful! Max (I think the spelling of his name was different) was so helpful and accommodating! We had a beautiful view from our room! We loved having the kitchen with washing machine! Everything was great!

Friends_and_family Family

10/10

Exceptional

18 Aug 2025

Kathryn

Apartment was perfect for family stay- clean, well appointed, 24hr staff onsite. Location was ideal for central/river walk area- Tower Bridge and Tower of London across the street, plenty of dining options, Tower Heights Tube station 1 block away. We had 2bed/2 bath option- was perfect! Highly recommend for family stay. Staff was Awesome as Well- Super Helpful and Provided great recommendations for dining and transportation. Thank you!!

Leisure Family

10/10

Exceptional

15 Aug 2025

Flor

The staff was super friendly and helpful. Many restaurants to choose from, walking distance. The view of the tower bridge was outstanding. I will come back to this property!!

Family

10/10

Exceptional

12 Aug 2025

Julia Reina

Staff were very warm, welcoming, and attentive. My family loved our stay so much. It is right across the Tower of London and you also have the view of Tower Bridge. It’s 3min walk to The Tube (London Train Line) which was fantastic as it was easy for us to go to different tourist spots without worrying about the traffic. Will definitely book again when I return to London.

Leisure Family

10/10

Exceptional

09 Aug 2025

Michel-Ange

I like the location, the hotel apartment style. Easy access to everything. And it was neat and clean.

Leisure Family

10/10

Exceptional

08 Aug 2025

LiLian

Great place hondstly

Business_and_leisure Family_with_children

10/10

Exceptional

03 Aug 2025

Patti

Fantastic location just steps from the tube, Tower of London, Tower Bridge, Sky Garden, Leadenhall Market, Borough Market and a short walk to the South Bank and Shoreditch. Plenty of space for a family and front desk was very helpful 24/7.

Leisure Family

10/10

Exceptional

02 Aug 2025

sherry

Excellent location. Close to the train station Great amenities and very clean. Staff was very helpful and extremely pleasant. Bed was comfortable and the a family the living has a pull out couch. Full kitchen dishwasher and washer and dryer. One full bathroom and a half of bathroom.

Leisure Family

10/10

Exceptional

21 Jul 2025

Francisco

Amazing place for the price. We had to move fron another hotel that was a disaster and ended up here. Very glad we did. Lot of space and great bathroom areas. No A/C but staff provided portable unit. Amazing view of Tower Bridge and 100 meters from metro station. Spend your money here and be safe.

Leisure Family_with_children

10/10

Exceptional

21 Jul 2025

Anders

Space space space👏

Space in a hotelroom in London is = luxury. This appartment had a lot of space and even two toilets. Location I don’t see could be any better as it is close to the Thames, transport and Tower of London if you want to see the Crown Jewels. Staff is probably the most kind and helpfull I have ever experienced in a hotel. I could have used a balcony or a rooftop bar, but I would prefer the extra space over that any day.
We booked breakfast which was a bag with juice and crossaint every day - We could/should just have gotten that at a cafe instead.

Friends_and_family Family

10/10

Exceptional

13 Jul 2025

Kelly

This hotel was in a great area for siteseeing, restaurants, & bars. We chose it because of the in-room clothes washer/dryer but it was a great location too! There’s a tube station just a few minutes walk away, & having the Tower of London across the street was nice. We also had quite a few other site seeing possibilities within walking distance. (I recommend booking a tour of the Billingsgate Roman Baths!)
The staff was very helpful & patient with us Americans who were confused by a few things in the room. lol. I would definitely stay here again.

Leisure Family

10/10

Exceptional

23 Jun 2025

Saida

Front desk staff were amazing and very helpful, facility was clean and provided basic necessities like water and toiletries. Would definitely stay again if i visit london again.

Leisure Family

10/10

Exceptional

22 Jun 2025

Heidi

The location was great and the hotel staff was very friendly and helpful.

Business Self

10/10

Exceptional

21 Jun 2025

Rubina

My family and I absolutely enjoyed our stay. Check was great and smooth and our room is large and spacious with all necessary amenities.

Friends_and_family Family

10/10

Exceptional

07 Jun 2025

Stephanie

Beautiful suites and staff that went above and beyond. Very safe and secure

Leisure Partner

8/10

Excellent

31 May 2025

Nancy

The staff were excellent very attentive. Aroona was most helpful in helping us with our train schedule questions. The location was very good. Across fro. The Tower of London. Our room was very quiet, facing an inside court yard! The convenience of having a washing machine inside the kitchenette was most helpful! Close to the underground, buslines and trains was terrific, since we did not want a car. Tesco Express was walking distance, Different dining options, handy. The street is noisy, but we liked the location.

Leisure Partner

10/10

Exceptional

28 May 2025

Tom

Great location and amazingly friendly staff. This was super central to everything and only minutes from the underground. Front desk staff were brilliant.

Leisure Family

2/10

Poor

30 Apr 2025

Mario

Room was super dirty , smell bad , not a pleasant experience

Business Family

10/10

Exceptional

29 Apr 2025

Kathy

The staff were very accommodating and friendly. We were so happy we stood here.

Leisure Friends

10/10

Exceptional

23 Apr 2025

Lisa

Our stay here was great. The hotel staff, in particular Aroona and Roxana. We stayed in a king family with kitchen room. The room was spacious and clean. They had the pull out bed and baby cot set up when we arrived. The beds themselves are very uncomfortable. The large bed was rock solid and gave both my husband and i terrible back pain, and the pull our was too soft, then hard at the centre, and then dipped at the end, though toddlers can sleep anywhere so our son was fine with it. Overall, i would recommend staying here.

Leisure Family_with_children

10/10

Exceptional

21 Apr 2025

Anthony

Very clean and well appointed. Great value for the price. Would definitely stay again.

Leisure Self

10/10

Exceptional

20 Apr 2025

Carmen

Muy buena ubicación, amabilidad, limpieza, 100% recomendable. Solo la limpieza de las habitaciones no se hace diario pero te pueden hacer un cambio de toallas y tirar basura si lo solicitas.

Friends_and_family Family

2/10

Poor

19 Apr 2025

zechi

Don’t deserve this price

10/10

Exceptional

14 Apr 2025

Paul

The staff at the hotel were fantastic! Very friendly & accommodating. Really liked our studio suite. Having laundry & a dishwasher in our place was very convenient. The view of the Tower Bridge & the Tower of London was exceptional. I would definitely recommend this hotel.

Leisure Family

10/10

Exceptional

11 Apr 2025

Vitaly

Brilliant stay

Fantastic room, many rooms, 2 TVs that we could use YouTube for, had a great time

Partner

10/10

Exceptional

02 Apr 2025

ALISA

This property is fantastic. Ana and Aroona were amazingly helpful. The property location is the most convenient area to the best of London.
The spaces were large and clean. Having access to a kitchen was amazing.
The staff made excellent suggestions for many different activities.
At this location you are minutes walk away from the tube, the train, and double decker bus pickups.

I could not have planned a better visit with better staff!

I will be back.

Leisure Family_with_children

2/10

Poor

26 Mar 2025

Claire

Don’t stay here

Absolute dump of a hotel. They only clean the rooms every 3rd day. The hotel stinks and the rooms shake every time a tube goes underground!

Business

8/10

Excellent

08 Mar 2025

Becca

Great size, lots of room, very clean. Very helpful staff.
Great location.
Only issue was the temperature - very warm - but could open all the windows which was great but meant it was very noisy.
Would definitely stay again, just not in the summer.

Leisure Self

10/10

Exceptional

07 Mar 2025

Verified traveler

Evening break away

It was a lovely surprise. The spacious front room and kitchenette and compact bedroom. The shower was a bit smaller than i expected but it was still a good experience. I wiukd definitely cime again.

10/10

Exceptional

23 Feb 2025

Lydia

An Unforgettable Anniversary Stay

We were in London for our big anniversary celebration and picked this hotel for its super convenient location and the en-suite washer/dryer in the rooms—perfect for our six-night stay. However, we were very happily surprised by just how spacious our room was. It wasn’t just a hotel room; it was a full one-bedroom apartment with a hallway! It is luxurious, with high ceilings and classic styles with a modern touch. Also there are 2 bathrooms in the suite!!

One of the highlights of our stay was the stunning view—we could see both Tower Bridge and the Tower of London from our “dining room” and bedroom. It was truly unforgettable!

Aroona and her team—Akhil, Jinsul, and Philip—were absolutely wonderful. They were so friendly, attentive, and made sure we had everything we needed every single day. Their warm hospitality made us feel right at home. The reception team also left us a thoughtful gift and a heartfelt note for our anniversary, along with two lovely balloons on the sofa—unfortunately, we couldn’t take them home!

I would absolutely stay at this hotel again on my next trip to London. The staff made our anniversary trip extra special, and we are so grateful for their kindness and exceptional service.

Partner

10/10

Exceptional

17 Feb 2025

Tyler

Great location.

10/10

Exceptional

09 Feb 2025

JAY

Clean , comfortable nice staff

Business_and_leisure Self

10/10

Exceptional

01 Feb 2025

Richard

Excellent efficiency apartment in great location close to tube, restaurants, shopping. Staff are very helpful and there is someone at front desk 24/7.

Business Self

8/10

Excellent

30 Jan 2025

Mark

Decent modern aparthotel

Really nice hotel/apartment room! Clean and modern. Only negative is the proximity to the road if you are at the front of the hotel. It's very loud all night

Business

10/10

Exceptional

20 Jan 2025

Verified traveler

It was wonderful! The entire staff made the stay lovely. Aroona was very welcoming and helped us settle in.

10/10

Exceptional

14 Jan 2025

Raul

You're The Best

The Tower Hotel was such a great experience that I will definitely go back again. I recieved an upgrade and was blown away with all of my accommodations. Thank you for the experience and the warm welcome I recieved from all of you. We will meet again. Thanks again.

Self

8/10

Excellent

05 Jan 2025

Esther

Great location right next to Tower of London. Aroona and Roxana were so welcoming, we arrived early before our room was ready so went sightseeing - they took our bags to our room for us ready for check in - nothing was too much trouble!

Leisure Family

10/10

Exceptional

17 Dec 2024

Sajith

Loved the stay, it was a pleasant experience. Staff is really great, friendly and helpful. Highly recommend.

Leisure Family

8/10

Excellent

15 Dec 2024

Michael

The people who managed the hotel were charming and very welcoming.

The gym was not in the hotel, as advertised. I had to walk over a block to another gym and get access from their front desk—very inconvenient, and it is not ideal in winter.

Leisure Family

10/10

Exceptional

15 Dec 2024

ERIC

The heat was too high, the rest was very good

Leisure Partner

8/10

Excellent

11 Dec 2024

Sinead

Great in room facilities and super location

Super comfortable apartment, lovely modern in room facilities, great bed and bathroom and kitchen, despite the reception not looking so updated. Perfect for a business trip with desk space to work at and stunning views of Tower Bridge.

Receptionist Francisca was super friendly and very helpful.

I slept really well, but if you are a light sleeper, you might be woken by the underground train which runs underneath the hotel. But personally, I would recommend this place and would definitely stay again.

Business

10/10

Exceptional

10 Dec 2024

Douglas

Lots of space. Enjoyed relaxing in the apartment.

Business

10/10

Exceptional

18 Nov 2024

Nicola

What a gem!

Wonderful stay, friendly staff, went above and beyond - thank you

Partner

10/10

Exceptional

10 Nov 2024

Caitriona

Lovely apartment in great location

Really lovely modern apartment with gorgeous views of Tower Bridge. Water bottle and milk in the fridge is a nice touch. As other reviews have mentioned, the train underneath the building is loud and light sleepers might struggle.

Self

10/10

Exceptional

09 Nov 2024

Donjeta

Amazing! Would recommend and rebook on my next London trip!

Friends_and_family Friends

10/10

Exceptional

27 Oct 2024

Wasiluk

Overall experience was really good. Nice modern clean place. Just one negative of noises coming from underground tube line place directly under hotel. And maybe some external noise from street.

Partner

6/10

Pleasant

27 Oct 2024

Amy

Lovely property. Big apartment and can tell it’s new. The only issue was the noise levels. Could hear the tube and also the loudness from pubs and people outside. So not ideal if you actually want some sleep.

Leisure Partner

10/10

Exceptional

26 Oct 2024

Verified traveler

Friendly staff. Convenience location to be easy to access the underground

Business

10/10

Exceptional

23 Oct 2024

Maureen

Great place and great location.

Leisure Family

6/10

Pleasant

20 Oct 2024

Mrs K B

Lovely Apartment BUT

We stayed in Apartment 7 on the First Floor. It was a lovely apartment and very spacious. However, just a few things which meant it only got three stars. You are on the underground route to Tower Hill - it sounds like an earthquake every 5 minutes. It is very noisy. Also there are steps everywhere in this Apartment, step down into the bedroom, step up to the bathroom, step down into the kitchen/living room. If you are unsteady on your feet, this could be a problem. I wouldn’t stay here again.

Partner