Name: Rockwell East
Address: 99 Mansell Street, London, GB

10/10

Exceptional

20 Jul 2026

amanda

Very clean room. Kitchen with kettle, toaster, coffee machine, fridge, cooker, dishwasher & washing machine. Lovely & spacious. Excellent location near to Tower of London.

Partner

10/10

Exceptional

19 Jul 2026

Vicki

Great location easy access to tower hill station. Large apartment and friendly staff.

Business

10/10

Exceptional

15 Jul 2026

Daniel

Great location for both business and pleasure and very reasonable prices offering a lot more space than other hotels in the vacinity

Self

8/10

Excellent

19 Jun 2026

Latoya

Rooms were clean, staff was pleasant and helpful.

Breakfast was pretty good.

Friends

10/10

Exceptional

14 Jun 2026

Konstantin

Great comfortable place

Self

10/10

Exceptional

12 Jun 2026

Katie

We booked this room for a weekend in June, it was very central (near Tower Bridge) and very nice. We were on the 4th floor and they had a lift for our cases which was good. The breakfast was nice and the rooms are very spacious! The best hotel in London centrally for us and worked out one of the cheapest too!
Would definitely recommend 👌

Partner

10/10

Exceptional

09 Jun 2026

Keith

Room is exactly as described in pictures. Front desk staff are very helpful. Loved having a kitchenette. We really enjoyed our stay here. Would love to come again. The only negative we have is the water pressure got very low in the morning to the point where the shower was a dribble.

Partner

10/10

Exceptional

07 Jun 2026

Penelope

The staff go above and beyond to make you feel welcome here. The room is super clean and modernly decorated. There are two lifts (one is larger than the other) and a large area where breakfast is served from 6:30am-10:00am. We really enjoyed our stay here and would come again!

Family

10/10

Exceptional

02 Jun 2026

Ryan

Very modern and clean

Good location

Studio had washing machine, nespresso coffee maker etc. Very well equipped

10/10

Exceptional

26 May 2026

Bharat

Great staff

6/10

Pleasant

17 May 2026

Christina

fine location, not the best in areas like communication with guests

Self

4/10

Poor

16 May 2026

Joseph

Room was lovely and location incredible... but why nothing is mentioned about the railway line directly outside of the window, I'm not sure.

Perhaps annoyed at myself for not seeing it on the map! But waking up when the trains start at 5ish am and not being able to sleep well after then means missing the one very essential element of a hotel stay, unfortunately.

Lovely room and welcoming, friendly staff.

Partner

10/10

Exceptional

14 May 2026

Karen

Great room and very spacious

Self

8/10

Excellent

14 May 2026

Richard

Clean and decent room for the price. Mattress not the best on the bed, very soft and perhaps old, and remember to take water for the fridge, as none is provided. But overall a decent option for the price. Breakfast had reasonable options, but would have liked some eggs, cooked anyway.

Self

10/10

Exceptional

01 May 2026

Katherine

What a lovely apartment! It felt like a home away from home. It had a small kitchenette, dishwasher, laundry machine and kitchen table. The bedroom was separate from the rest of the living space with a closed door. It was such a perfect place to stay, especially for a week long stay. We will 100% rebook. The breakfast was lovely and the staff were so great. I felt they could have replenished the towels and toilet paper more often but every time I asked for more, they gave it so it wasn’t a big deal at all. So close to the Tower of London, Tower Bridge and 3 different subway stations. Such a lovely space! 10/10 would recommend!

Partner

2/10

Poor

30 Apr 2026

Paul

Took two days/requests to get a bath towel (none in the room upon arrival) and the top floor room's shower didn't work or weakly-m/intermittently due to lack of water pressure. Made mornings extra long and uncomfortable.

Self

10/10

Exceptional

29 Apr 2026

Ben

well equipped kitchen, staff respectful. couldn’t fault

Partner

10/10

Exceptional

26 Apr 2026

Angela

This is my new home in London. With a full kitchen and laundry facilities right in the room, you can really settle in and enjoy. Breakfast is also tasty and the Tower of London is right around the corner, including the Tower Hill tube stop.

Partner

10/10

Exceptional

20 Apr 2026

Soni

It was nice staying here.

10/10

Exceptional

12 Apr 2026

Anabella

Spacious, clean, well located, had everything we needed. Such a comfortable stay! We loved our apartment! It was cozy, it was comfy, it was better than we expected! About 3 blocks from a main Underground station and walking distance to Tower Bridge and more. We love our stay! Staff was great and check-in and check-out process was super easy. We would definitely stay here again when we come back!

Partner

6/10

Pleasant

11 Apr 2026

Peter

Positives: room was spacious and clean; staff were friendly & helpful; luggage storage facility was useful; location great near to DLR, tube & busses.

Negatives: our room overlooked the railway lines and the clunking of trains was disturbing at night. However appreciate the staff can't do much about this.

The breakfast was a big disappointment. There is very limited seating at proper dining size tables, so you either have to wait or use one of the sofas. The selection is limited and for our visit it was either cold or at best lukewarm. Would recommend using the Wetherspoons literally across the road for a better breakfast offering!

Partner

10/10

Exceptional

22 Mar 2026

Francesco

Comfortable and clean. Great location

Self

10/10

Exceptional

13 Mar 2026

Liz

Honestly a very large room for London. Not much of a view from my room but a good trade off as it made the room very quiet at night. Having access to a small kitchen was really nice. 24/7 front desk and they were all really friendly

Self

10/10

Exceptional

12 Mar 2026

Amy

Clean room, good staff. Great location and lovely standard of room. Absolute excellent value for money.

Partner

10/10

Exceptional

10 Mar 2026

Amir

Clean and tidy. Spacious. Stylish. Good location. Well priced

Partner

10/10

Exceptional

07 Mar 2026

Jasbinder Kaur

The hotel was easy to check in to. The apartment itself was really nice and clean and had everything we needed for an over night stay, including a coffee machine and bathrobe.
We were very happy with the location as it was easy to travel with underground station only a few minutes walk away. We would definitely consider staying here again in the future.

Partner

10/10

Exceptional

03 Mar 2026

Jackie

Excellent studio apart hotel style room. Plenty of space and great amenities. Great location, quiet and private. Nice view of the overground but cannot hear it. I only stayed for one nigh as the deal was too good not to try, but if I have longer stays I would definitely choose to stay here again.

Self

8/10

Excellent

25 Feb 2026

Leigh

Friendly staff. Room was clean. Enjoyable stay. Would stay nearer to center next time though

Family

10/10

Exceptional

24 Feb 2026

Joby

Very good serviced apartments. Big rooms.

Self

6/10

Pleasant

20 Feb 2026

Kenneth

Beautiful layout. Very spacious. Only thing I must say is the bed was lopsided, the sheets kind of had a light pink stain and the pillows were super flat. Everything else was great!

10/10

Exceptional

06 Feb 2026

Iain

Staff are always great, perfect location when I need to stay in town

10/10

Exceptional

04 Feb 2026

Hubert

Great place!

10/10

Exceptional

04 Feb 2026

Heidi

Great size, clean room with great amenities and excellent location.

Business Self

2/10

Poor

17 Jan 2026

Ttct

Staff environment room provided all 0/10

10/10

Exceptional

17 Jan 2026

Isaac

Clean room, rude staff, limited breakfast

Business_and_leisure Friends

10/10

Exceptional

09 Jan 2026

Chris

Great room, lovely reception staff.

Business

10/10

Exceptional

26 Dec 2025

Vishal

Enjoyed the stay, staff was courteous, room was spotless and walking distance from tower bridge.

10/10

Exceptional

22 Dec 2025

Maddie

Check in was so easy. Staff was friendly and helpful and the room was gorgeous for the price. Area is a little quiet in terms of nightlife but there’s things to do and not far from the tube. Loved the stay so much

Friends_and_family Friends

8/10

Excellent

22 Dec 2025

Sushil

Bedding torn when arrived . But staff replaced it quickly.

Partner

4/10

Poor

16 Dec 2025

Angus

Rude staff.
We’ll be trying the *NEW* Bob W Tower Studios next time.

We have stayed here a few times and really enjoyed it. On this occasion we had a few issues.
One staff member was quite rude and enjoyed giving problems instead of solutions.
There was an issue with the shower, it kept dripping, the lady on reception took delight in saying we should have reported it in the morning and that we’re leaving tomorrow so what’s the issue. I found her response rude. Her college also seemed shocked by her response.
We also asked for the room to be made up, it was my Fiancés birthday that day. Again the same lady took great delight in saying cleaning/ make up of the room is every 3 days.

Due to the shower issues, we were delayed at checkout, the shower was dripping for an hour so we couldn’t shower as quickly. We had the cleaner knock on the door at 9:50 am (check out is at 10am), the maintenance man at 10:00 then the cleaner came back at 10:15 am, with her broken English she came back with the maintenance man at 10:20am and I explained we were delayed due to the shower and we will be another 30 minutes. Reception then called us at 10:30 am saying check out was at 10am
We checked out at 10:40am. There were no apologies for the issues we’d had and no recognition that we had just been harassed for the last 50 minutes to leave due to an issues by no fault of our own.

10/10

Exceptional

11 Dec 2025

Christopher

Spacious, modern apartments. Great location for east of the city.

Business Self

10/10

Exceptional

07 Dec 2025

Sherri Dawn

Hotel was extremely clean. Staff were continually cleaning common areas and they were very polite and courteous. Room was very spacious.

10/10

Exceptional

03 Dec 2025

Milca

Loved the place, clean, closed to the bridge, has a little store to buy your needs. Great customer service. Great breakfast!

Business Family

8/10

Excellent

30 Nov 2025

Elias

Room was clean and warm. Toiletries and towels good. Very close to train line so light sleepers might struggle with the sound and vibration.

The breakfast buffet was appalling. For a hotel, the breakfast buffet was the size of a B&B buffet. We got there at 9:45am and were told there was no fruit available anymore because the kitchen closes at 10am?? When they finish breakfast items, the staff do not top them up. Guests were anxious and seemed to compete for the last bit of scrambled eggs, croissant and toasts. There was only one staff member to give out plates+ cups, clean and attend to guests. If you want something other than filtered coffee (e.g. espresso, cappuccino), you need to pay extra.

Partner

8/10

Excellent

29 Nov 2025

Klaudia

Great, spacious studio apartment in an excellent location. Overall, we really enjoyed our stay. The only area that could use improvement is the breakfast; the options were quite limited, items kept running out, and we often had to ask for refills, glasses, or cutlery. The breakfast area is also quite small, so seating can be limited, and you may not always find a table available.

Leisure Partner

10/10

Exceptional

28 Nov 2025

Emily

Great location , lovely staff , able to work in the lobby until check in . Room was very spacious and clean . Would stay again .

Business

10/10

Exceptional

27 Nov 2025

Danish

very decent hotel

Leisure

10/10

Exceptional

27 Nov 2025

Danish

decent hotel sometimes can be very expensive but have stayed here few times

Leisure Partner

10/10

Exceptional

24 Nov 2025

Kathryn

My CEO was well impressed

Business

10/10

Exceptional

24 Nov 2025

Clara M.

Great facilities and size of room. Very helpful staff

Leisure Family

10/10

Exceptional

24 Nov 2025

Helen

Fantastic sized room with great facilities

Partner

8/10

Excellent

06 Nov 2025

Eran

Big clean room, friendly staff and excellent location.

Leisure Self

8/10

Excellent

04 Nov 2025

Matthew

Did not take breakfast. Desk staff were helpful and accommodating, especially as I needed to work remotely in the lobby after check out.

Self

6/10

Pleasant

28 Oct 2025

Yvonne

Nice size room .
Comfortable bed .
Pillows/quilt really nice.
Kitchen hed all the essentials.
Bathroom a bit small,
Towels nice and big, loved the dressing gowns.
Two complaints 1 no were to do hair and make-up.
2 noise of the trains .

Its situated in an adeal place for the tube and lots of attractions.
towels nice and big. Loved the dressing gowns.

Partner

10/10

Exceptional

20 Oct 2025

Kevin

We were very happy during our 4 night stay. Located near a railway track, the noise didn’t bother us. Rooms very clean and the staff were lovely during check-in and the duration of our stay. Nice are and a 5 minute walk from Tower Bridge.

Highly recommended.

Leisure Family

6/10

Pleasant

20 Oct 2025

Erlly

The property condition looks like pretty new, close most to the landmark which is great same as transportation. However we have an alarm clock, when the train passes every morning it wakes me up, then the push button to flush the toilet it’s weird you need to close the bin, inorder you could push it. Over all it was ok, we’re not inside the room for our 5 days stay, we’re always outside.

Leisure

10/10

Exceptional

18 Oct 2025

Mahmood

Nice hotel, closer to everywhere restaurant shop, and customer service, nice people

Leisure Partner

10/10

Exceptional

05 Oct 2025

Sylvia

A great short stay option

My husband and I come to London each year for a shopping trip, and Rockwell East is now our favourite base. This was our second stay and it was just as good as the first! The accommodation is local to both Aldgate and Tower Bridge Tube stations. Our one-bedroom apartment was spotless, with a comfy bed, snug bedding, great temperature control and a well-equipped kitchen for when we wanted to self-cater. The bathroom had fluffy towels, bathrobes and basic but nice toiletries — everything we needed. A lovely perk this year was the free breakfast: a small but tasty buffet with cooked options, pastries, hams, cheese, fruit juice, tea and coffee. Special thanks to Nas at reception, who recognised us from last year and made us feel genuinely welcome. Rockwell East is clean, comfortable, well-located and great value. Highly recommend!

Partner

8/10

Excellent

02 Oct 2025

Karen

The room was awesome with everything we needed to cook at night and do some washing. The bathroom was clean, the bed very comfortable. There was a good range of cooked and cold breakfast options. The young lady providing service at the breakfast area was hard working and very accommodating to any requests. She was busy working all the time at restocking food, drinks and crockery/cutlery. The area was very convenient location to all the sites. We were able to walk by foot, tube or bus depending on what we were visiting.

Leisure Family

6/10

Pleasant

01 Oct 2025

Jerome

No breakfast was served.

10/10

Exceptional

01 Oct 2025

Wajiha

This was a great location and was close to multiple train stations to get me everywhere I needed to go. The apartment was large and amazing value compared to all the other shoe box hotels on offer. The staff here were amazing and extra helpful to everything I needed. I would definitely stay here again and recommend to all my friends coming to London.

Self

10/10

Exceptional

29 Sep 2025

LILIA CONSUELO

The room was very nice and spacious. Very quiet perfect for a nice sleep after a long day. The staff were nice, friendly and helpful. One nice access is how easy is tk access rhe building once you are checkin. The breakfast was really good and fresh and the breakfast lady was really kind. One of the best stays for this area of london.

Leisure Partner

10/10

Exceptional

28 Sep 2025

Sachi

It was excellent location and comfortable room. Only thing that there is no housekeeper available for 24 hours.

Partner

8/10

Excellent

27 Sep 2025

Grant

London calling

Good location, good sized room, clean and convenient

10/10

Exceptional

25 Sep 2025

Tom

Short London stay

Amazing location, chose for proximity to London city airport and Shoreditch, only negative is the check in and out times but room was bright and spacious - had bath robes that felt like a nice touch

Business Self

10/10

Exceptional

21 Sep 2025

Samantha

Comfortable stay

The room was comfortable, modern, bright, quiet and clean, and had everything we needed. Bed was very comfortable. We asked for non-feather pillows/duvet which were provided.
Bad points: Only one towel was provided for the shower which wasn’t ideal: I’m sure they’d have given us another if we’d asked but we didn’t have time, so just shared one. There was some chipped/scruffy paint above the worktop which was a shame as it’d be very easy to tidy this up. Also, the housekeeping knocked on the door just before 10am which I thought was a bit much. We were just about to leave anyway. No non-dairy milk was available for drinks.

Partner

10/10

Exceptional

21 Sep 2025

Andre

Amazing cost benefit, well located, the studio was perfect. Just the toilet was weird because it looks like an hospital bathroom.

6/10

Pleasant

19 Sep 2025

Angus

Great location - on busy road so you do get traffic and nearby railway noise if you have windows open.

Business

8/10

Excellent

17 Sep 2025

Paul

Minor issues, otherwise a good stay

We had a couple of issues with the property.

Firstly, apparently there was no air conditioning on the 8th floor (we were room 803). This means the temperature In the room was 26 degrees. We had been told there should be a fan in the room, but there wasn't. Luckily we could open the windows. But or course streets in the middle of London are never quiet.

We also found there was a green light about the door to the room that we could find no way of turning off, while this was likely a safety light of some sort, it meant that we had both a noisy room and a green light cast over half or the room!

Luckily comfortable beds and tired travellers meant we did sleep well.

But probably not putting us in a room that lacked air conditioning would have helped.

Friends_and_family Family

10/10

Exceptional

14 Sep 2025

jimi

I liked the area and the rooms were very clean and just nice

10/10

Exceptional

14 Sep 2025

Gemma

Fantastic stay at Rockwell East. Close to station and local attractions. Lots of places to eat nearby. Pub right opposite. Cannot fault it, highly recommend!

Leisure Partner

10/10

Exceptional

10 Sep 2025

Aidan

Great stay in a perfect location to see some landmarks. Pubs, bars and restaurants all in walking distance and staff were extremely friendly.
Rooms were also in great condition

Leisure Partner

6/10

Pleasant

07 Sep 2025

Claudia

The overall stay was just okay.
The room is only cleaned every three days. When I asked about having my garbage removed, I was told to take it outside to the bin on the street myself — not what I would expect.

There are a few staff members who go above and beyond and are genuinely helpful, but others seem uninterested and look the other way. Breakfast is also disappointing; once items run out, they are not replenished.
Get there early

Overall, not very impressive.
Just ok !

Friends_and_family Friends

10/10

Exceptional

05 Sep 2025

Verified traveler

Clean and very comfortable

Overall stay was excellent and room was very clean, comfortable and with good amenities.

Business

10/10

Exceptional

04 Sep 2025

Elaine

Great apart-hotel, always friendly helpful staff. Such good value, you get a good sized studio apartment for a very reasonable price, cheaper than some hotels that aren’t nearly as well designed and decorated!

10/10

Exceptional

03 Sep 2025

Helen

Helpful staff and lovely room in great location for the city

10/10

Exceptional

02 Sep 2025

Evan

Great room. Great staff. Affordable

10/10

Exceptional

02 Sep 2025

Amanda

Great stay

Great location, clean apartment, friendly staff. Nice breakfast,

Partner

10/10

Exceptional

28 Aug 2025

Renee

Great property. Staff is nice and friendly. Clean and safe. Close to public transportation.

Leisure Self

8/10

Excellent

28 Aug 2025

Peter

The aparthotel was excellent, but the cooked items for breakfast were only luke warm bordering cold

Leisure Partner

10/10

Exceptional

27 Aug 2025

Verified traveler

Room stay timing

It's really very amazing for the family..only the check in and check out time usually 12 to 12 but this place is 3 pm to 10 am apart from everything is good..nice stay

Partner

4/10

Poor

23 Aug 2025

Elizabeth

Aircon broke, poor.

Apartment was tired and needed to be painted, peeling paint and scuffs everywhere. Aircon didn’t work at all, it was set to 19 and the room temp was 29. They provided two small fans which created NO breeze just very very loud. Clearly knew aircon didn’t work so you shouldn’t advertise this as an amenity. 3pm check in and 10am check out is so poor. Such limited time actually in the room. No asking of how the stay was at check out. Cheap & good location but not good room.

Self

10/10

Exceptional

22 Aug 2025

Craig

Great set up for apartment stay! Spacious and everything provided.

Leisure Family

10/10

Exceptional

20 Aug 2025

ROSE

Close to everything. A very nice worker helped me get an Uber who was lost. He was so kind and professional. Tell him thank you from the women who were just in Kenya.

Leisure Partner

10/10

Exceptional

19 Aug 2025

Kevin

The extra space and kitchen of the aparthotel was much better than a hotel room.

2/10

Poor

18 Aug 2025

Daniel

Aircon did not work and windows did not open. Couldn’t stay. Have complained but been ignored.

10/10

Exceptional

17 Aug 2025

Iris

Will be back!

The faculty at this hotel were always friendly and able to assist. The apartment itslef was clean and comfortable. If you're looking for somewhere to say by some attractions for a good value this is the place.

Self

6/10

Pleasant

16 Aug 2025

Gerardo

I was given a handicap room, I didn’t ask for it and I wasn’t impressed. They offered another room, but when I entered with a key, it was occupied! I was finally offered an empty room but spent most of my afternoon handling this issue. I have stayed there many times and loved it. Not anymore.

Leisure Partner

6/10

Pleasant

13 Aug 2025

James

Unfortunately there was no air conditioning on my floor. This was not communicated when I checked in unfortunately, and only apparent after I had unpacked. Typically it was 33 degrees in London on the day.

10/10

Exceptional

10 Aug 2025

Natalie

Great location friendly staff

Leisure Partner

10/10

Exceptional

09 Aug 2025

Alicia

It was really nice! And it’s definitely come back again! I have nothing bad to say

Leisure Family

10/10

Exceptional

09 Aug 2025

Cecilia

The room was big and clean

10/10

Exceptional

08 Aug 2025

Georgia

Great Location and like an apartment!

Leisure

10/10

Exceptional

04 Aug 2025

Joseph

Excellent across the board

10/10

Exceptional

03 Aug 2025

Lydia

Faultless stay, will be back

We had a great stay here, reception staff were friendly, the place was immaculate and such a reasonable price for central London. We’ll definitely look at booking here next time we’re in London.

Partner

10/10

Exceptional

01 Aug 2025

Ashley

Great for the tube, the train, or walking about!

Leisure Partner

6/10

Pleasant

31 Jul 2025

Paul

Don’t forget your ID - computed says no reception

Check in diabolical - no clear notice of need for ID in advance, reception unable to explain why they needed it and it took me 30 minutes to check in after an exhausting day traveling with no flexibility offered to fix the situation by the front desk.
Room is great, clean and everything else good

Business

6/10

Pleasant

28 Jul 2025

Amy

The location was very good, good transport links nearby. we stayed for three nights and our accommodation was never cleaned and it wasn't particularly clean when we got there. This was probably the only downfall as everything else was actually really good

Partner

10/10

Exceptional

28 Jul 2025

jaclyn

great location, clean and helpful staff

Friends

10/10

Exceptional

28 Jul 2025

David

The room had everything we needed. Appears to be recently refreshed. Close to the Tower Hill underground station and the Tower of London.