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Clayton Hotel City of London, Tower Bridge

London · United Kingdom

New Drum Street, 10View location

8.8/10Excellent1,000 Reviews
Cleanliness9.2/109.2
Service8.8/108.8
Comfort9.0/109.0
Condition9.0/109.0
Amenities8.8/108.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Clayton Hotel City of London, Tower Bridge

Ideally located for the City of London's financial district or exploring all the sights, Clayton Hotel City of London is ½ mile from the iconic Gherkin and 15 minutes stroll from the Tower of London.

Incredibly accessible, London City Airport can be reached in 35 minutes and Heathrow Airport terminals are only a 15-minute train journey from Paddington Station, located on the Hammersmith & City line. Paddington Station is only 24 minutes on the Underground from Aldgate East station adjacent to the hotel.

Hotel has implemented a full range of enhanced sanitisation procedures and new practices which have been rigorously reviewed by Bureau Veritas, a trusted, independent global leader in tested, inspections and certification.

Read more about this hotelShow less

A stay at Clayton Hotel City of London, Tower Bridge places you in the heart of London, within a 5-minute drive of Tower of London and The Shard. This hotel is 3 mi (4.8 km) from London Eye and 3.1 mi (5 km) from The British Museum.

Stay in one of 212 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and complimentary bottled water.

Featured amenities include express check-in, express check-out, and dry cleaning/laundry services.

Popular amenities

Free WiFi
Dining services
Concierge
Laundry
Gym
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Green Tourism Program Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Long-term renters welcome
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Minimal age
    18
  • Optional fees
    • Fee for full breakfast: approximately GBP 22.00 for adults and GBP 10 for children
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Farsi

Nearby attractions

Brick Lane 0.3 km / 0.2 mi
Old Spitalfields Market 0.7 km / 0.4 mi
Liverpool Street 0.9 km / 0.6 mi
Tower of London 1 km / 0.6 mi
Sky Garden 1.1 km / 0.7 mi
Tower Bridge 1.3 km / 0.8 mi
River Thames 1.8 km / 1.1 mi
Barbican Centre 2 km / 1.2 mi
Borough Market 2 km / 1.2 mi
The Shard 2.2 km / 1.3 mi
St. Paul's Cathedral 2.3 km / 1.4 mi
London Bridge 2.3 km / 1.4 mi
Tate Modern 2.7 km / 1.7 mi
Blackfriars Bridge 2.7 km / 1.7 mi
The Strand 3 km / 1.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 212
  • Number of floors (main building): 10
  • Accessible rooms: 21
  • hotel
  • American Express
  • Diners Club
  • MasterCard
  • Visa
  • Visa Electrón
  • City centre
  • Bus/Train station
  • Nearest Bus / Metro Stop
Show 42 more facilities & services
  • Airport
  • Entertainment Area
  • Wheelchair-accessible
  • Key Collection
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Mobile phone coverage
  • Wi-fi
  • Local and international callsExtra charge
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • Multilingual staff
  • Smoke detector
  • Hotel safeExtra charge
  • Lift access
  • Concierge
  • Gym
  • Newspapers
  • Luggage room
  • Electric kettle
  • Towels and bed linen
  • Bar
  • Restaurant
  • Non-smoking area
  • Smoking area
  • Highchairs
  • Air conditioning in Restaurant
  • Breakfast room
  • PrinterExtra charge
  • PhotocopierExtra charge
  • TV lounge
  • Breakfast
  • Breakfast buffet
  • Hot breakfast
  • À la carte lunch
  • Brunch
  • À la carte dinner
  • Children get free accommodation, meals payable on the spot
  • Non-smoking establishment
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • QUADRUPLE DELUXEQUADRUPLE • DELUXEQUA.DX

    Photos are not available for this room type.

    Clayton Hotel City of London, Tower Bridge

    QUADRUPLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room LUXURYRoom • LUXURYROO.LX

    Photos are not available for this room type.

    Clayton Hotel City of London, Tower Bridge

    Room LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM DELUXEFAMILY ROOM • DELUXEFAM.DX

    Photos are not available for this room type.

    Clayton Hotel City of London, Tower Bridge

    FAMILY ROOM DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE DELUXESINGLE • DELUXESGL.DX

    Photos are not available for this room type.

    Clayton Hotel City of London, Tower Bridge

    SINGLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXE • 1 Bedroom • 19 m²DBL.DX
    DOUBLE DELUXEPhoto unavailable5 photos

    Clayton Hotel City of London, Tower Bridge

    DOUBLE DELUXE

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    19 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Room amenities

    • Toiletries
    • Tea and coffee making facilities
    • Safe
    • TV
    • Hairdryer
    • Shower: 1
    • Bathroom: 1
    • Individually adjustable air conditioning
    • Cot on demand
    • Ironing set
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVEDOUBLE • EXECUTIVE • 1 Bedroom • 22 m²DBL.EJ
    DOUBLE EXECUTIVEPhoto unavailable4 photos

    Clayton Hotel City of London, Tower Bridge

    DOUBLE EXECUTIVE

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    22 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ

    Room amenities

    • Wi-fi
    • Toiletries
    • Desk
    • Bathrobes
    • Slippers
    • Housekeeping
    • TV
    • Hairdryer
    • Shower: 1
    • Bathroom: 1
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Safe

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX-1

    Photos are not available for this room type.

    Clayton Hotel City of London, Tower Bridge

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room BUSINESSRoom • BUSINESSROO.BS

    Photos are not available for this room type.

    Clayton Hotel City of London, Tower Bridge

    Room BUSINESS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    BUSINESS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.BS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room EXECUTIVERoom • EXECUTIVEROO.EJ

    Photos are not available for this room type.

    Clayton Hotel City of London, Tower Bridge

    Room EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BEDJSU.KG-1

    Photos are not available for this room type.

    Clayton Hotel City of London, Tower Bridge

    JUNIOR SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BED • 1 Bedroom • 44 m²JSU.KG
    JUNIOR SUITE KING SIZE BEDPhoto unavailable6 photos

    Clayton Hotel City of London, Tower Bridge

    JUNIOR SUITE KING SIZE BED

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    44 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Clayton Hotel City of London, Tower Bridge

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Clayton Hotel City of London, Tower Bridge

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE TWO BEDSRoom • DELUXE TWO BEDSROO.2B-DX

    Photos are not available for this room type.

    Clayton Hotel City of London, Tower Bridge

    Room DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Clayton Hotel City of London, Tower Bridge

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE EXECUTIVESINGLE • EXECUTIVESGL.EJ

    Photos are not available for this room type.

    Clayton Hotel City of London, Tower Bridge

    SINGLE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE EXECUTIVE 2 DOUBLE BEDSQUADRUPLE • EXECUTIVE 2 DOUBLE BEDS • 1 BedroomQUA.2D-EJ

    Photos are not available for this room type.

    Clayton Hotel City of London, Tower Bridge

    QUADRUPLE EXECUTIVE 2 DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    EXECUTIVE 2 DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2D-EJ

    No detailed facility list available for this room.

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Clayton Hotel City of London, Tower Bridge

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXETWN.DX-1

    Photos are not available for this room type.

    Clayton Hotel City of London, Tower Bridge

    TWIN DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    Clayton Hotel City of London, Tower Bridge

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Clayton Hotel City of London, Tower Bridge

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXE • 1 Bedroom • 23 m²TWN.DX
    TWIN DELUXEPhoto unavailable5 photos

    Clayton Hotel City of London, Tower Bridge

    TWIN DELUXE

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX

    Room amenities

    • Safe
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Housekeeping
    • Hairdryer
    • Shower: 1
    • Smoke detector
    • Toiletries
    • Cot on demand
    • Wi-fi
    • TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Clayton Hotel City of London, Tower Bridge

8.8
Excellent
1,000 Reviews
Cleanliness
9.2 /10
Service
8.8 /10
Comfort
9.0 /10
Condition
9.0 /10
Amenities
8.8 /10
100 reviews shown
8/10
Excellent
04 Jun 2026
Anthony
The staff were exceptionally helpful, from check-in to daily cleaning, to check-out and especially for securing a cab for us when the trains were down and cabs were scarce on the ground. The room was a bit tight for two queen beds but the beds and pillows were very comfortable. The washroom was clean and a good size and the shower was wonderful - great water pressure. Thank God for the AC in the heat wave! Even the stairs to the lobby were very clean - we were impressed. Very close to Aldgate East tube stop, which made all our travels very easy (until the tube wasn't working!). It's on the District Line, which made it easy to take one train to most locations. Close to Tower of London and Tower Bridge (walking distance for us). Good restaurants for breakfast, lunch and dinner were also nearby. We would absolutely stay again!
Family
8/10
Excellent
29 May 2026
Linda
The female staff was very helpful
Clean room
Self
8/10
Excellent
18 May 2026
Shane
Perfect stay!!
Friends
10/10
Exceptional
12 May 2026
Dylan
Cl
10/10
Exceptional
11 May 2026
Karolyn
Raj was amazing! He was very helpful and kind. He gave great recommendations for breakfast and shopping. He's definitely an asset to the hotel team.
Partner
10/10
Exceptional
10 May 2026
Colin
.
Business
6/10
Pleasant
10 May 2026
Arwa
The rooms are clean breakfast is nice, so I was expecting a little bit of variation of Items
What i did not like is some of the staff, you can sense clearly that they treat certain customers more friendly than others, I experienced some situations where I did not like their way of communication
Family_with_children
10/10
Exceptional
26 Apr 2026
Roger
Excellent breakfast!
Friends_and_family Family
10/10
Exceptional
18 Apr 2026
Sam
Great
10/10
Exceptional
16 Apr 2026
Julie
Great location for the Tower area and enjoying a historic mystery tour.
Partner
10/10
Exceptional
14 Apr 2026
Jeremy
Breakfast was good with large variety to suit all tastes
Partner
10/10
Exceptional
05 Apr 2026
Jessica
Clean rooms. Great water pressure
10/10
Exceptional
30 Mar 2026
Michael
Everything was fine
Partner
6/10
Pleasant
30 Mar 2026
asim
Average hotel but booked as significantly cheaper than hotels which were in central London. Location was good, especially for Brick Lane and central London is a walk away. Tube station directly outside the hotel. Breakfast not worth £22 each. So in summary, by no means a luxury establishment but is excellent value for money
Partner
10/10
Exceptional
19 Mar 2026
Dean
Nice hotel
Self
8/10
Excellent
13 Mar 2026
Reece
Good location.
Partner
10/10
Exceptional
08 Mar 2026
Erfan
Well located, many procedures are automated and easy to work with, staff are nice and room was clean and spacious
Family
4/10
Poor
27 Feb 2026
Vincent
Room was dark and very small
Cleaning staff, bar staff and Christian were good. Manager was particularly unhelpful with any simple requests were met with a 'NO it's not hotel policy'
I was very disappointed with my experience at this hotel and would not recommend.
Partner
8/10
Excellent
24 Feb 2026
Eniola
Clean, tidy. Room was beautiful. Check-in took longer than exp
10/10
Exceptional
24 Feb 2026
Sam
Had a lovely stay here on Valentine's Day. Arrived at half 11am (check-in time 3pm), but was able to check into our room early as was available, also received a free upgraded room due to availability which was a nice touch! I accidentally double booked breakfast as when I did online check-in I added it on, although it was already included! Raj sorted us out by noticing this straight away and sorting my refund which I have now received. Room was nice and clean, liked the decor and floor lights for when you get up in the night for the toilet! Breakfast had a great selection in the morning, although was very busy, staff were very good and food was topped up. Excellent stay from start to finish.
Partner
10/10
Exceptional
06 Feb 2026
Joshua
Great clean room with generous amenities. Staff all friendly. Nice and relaxing stay.
Partner
8/10
Excellent
05 Feb 2026
Tom
Decent room
10/10
Exceptional
05 Jan 2026
Yetunde
Great place to stay
Leisure Family_with_children
10/10
Exceptional
03 Dec 2025
Marcus
I really enjoyed my most recent week stay at the Clayton Hotel City of London. I arrived to London at 9am, which was entirely too early for the 3pm check in time. However I was able to drop off my bags and go explore the city for a bit. Tower Bridge was within walking distance, so I got to do a little sight seeing in advance. The room is a pretty decent size for a European hotel. It was also very clean, which made the stay even more comfortable. During my stay, the air conditioning in my room unfortunately stopped working properly. The very kind manager (I believe her name was Andrea or Andreiana, sorry?) was very quick to offer a solution. She informed me all of the rooms that evening were booked up, so she had maintenance bring up a fan to my room and also offered complimentary breakfast for the inconvenience. The following night, she moved me to a different room which didn’t have the same exact problem. However I realized that the A/C in Europe is nothing like America, so let that be a caution for fellow travelers. The hotel is right next to the Aldgate East tube station, which made getting all around London super easy. I would stay here again and recommend for fellow travelers for sure. I would advise the hotel to work on the air conditioning though, as I am a hot sleeper and woke up sweaty a few nights. Especially for us Americans that are used to central air everywhere.
6/10
Pleasant
20 Nov 2025
Soubhagya Ranjan
The A?C fan took sometime to get going. There was one light blub switch that is broken that was connected to lamps just over the bed. Good part was the blubs had another switch just on the other side of second bed, so we could switch off the lights. Apart from that, great location but I find rooms are bit small.
Leisure Family
10/10
Exceptional
16 Nov 2025
Sophie
Staff at Clayton are always beyond the best! So accommodating and friendly, and the hotel rooms are always sparkling. As a solo traveler I always feel safe staying with them.
10/10
Exceptional
09 Nov 2025
Joseph
Superb hotel in a great location for the City with fantastic staff and excellent rooms
Self
10/10
Exceptional
07 Nov 2025
James
Great service, incredible room. Highly recommend!
Partner
8/10
Excellent
04 Nov 2025
David
Great location close to the tube which makes travel around London very easy. Staff and service are very professional. Rooms are fabulous, extremely comfortable with great facilities. Only minor criticism is the TV service which frequently malfunctioned during my stay
Self
8/10
Excellent
06 Oct 2025
Candice
Breakfast was good- English breakfast. Rooms were comfortable, very nice bathroom. Aldgate east station is directly opposite so it’s super convenient to get around and just a short train ride to major attractions
Leisure Family
10/10
Exceptional
29 Sep 2025
Bradley
This is the second time we stayed at the Clayton and it did not disappoint! Raj was the star of the show once again. His kindness and helpfulness is unsurpassed. Clean and comfy rooms, great location and the staff is friendly. Definitely stay here if possible!
Leisure Family
10/10
Exceptional
22 Sep 2025
Jessica
great location for our needs, very comfortable and well appointed room.
Friends_and_family Family
10/10
Exceptional
08 Sep 2025
Sarika
Great location, pricey breakfast for what it was but comfortable and clean room with everything i needed
8/10
Excellent
08 Sep 2025
Guy
Hotel was good. Staff on the desk were great. Cleaning staff always forgot a second set of towels, tissues. Always something left out.
Leisure
10/10
Exceptional
07 Sep 2025
Adam
Amazing stay! Nice room, friendly staff.
10/10
Exceptional
07 Sep 2025
Puja
Perfect location and beautiful clean hotel. Will definitely be back.
Leisure Partner
10/10
Exceptional
07 Sep 2025
Stuart

Wonderfully-charming staff. Very comfortable sleep

A very nice, new hotel, a short walk from Tower Hill, and a few steps from Aldgate East Station. This area has transformed over recent years, and it's very accessible, with plenty of places to eat and drink on the doorstep.
The hotel room was nicely decorated, with a VERY comfortable matress. Plenty of refreshments in the room, and a good shower. The breakfast was great value for money: a self-service buffet with lots of hot/cold choices.
The special part of this hotel is the staff. At check in and check out, the reception staff were wonderfully charming. They made us feel relaxed, and all staff (including the restaurant staff) have been well-trained to smile and make the guests feel welcome. This can be quite unusual in London, and it was very nice to see that this important matter had not been overlooked. Congratulations to the management. My only regret is that I did not have my glasses on to read the name badges so that I could call out the special people. I got the impression that all staff would have been trained to a similar level though.
Partner
10/10
Exceptional
03 Sep 2025
Julie
Loved our stay- great location, room, customer service & hotel
Friends_and_family Family
8/10
Excellent
29 Aug 2025
Bryan Colin
Room was a bit small for what we are used to but I think that is standard for London. Room was clean, bed was comfortable, breakfast had enough options, some staff were very friendly and helpful, it was a quieter area but still easy to get around with the underground, enough restaurants and pubs around. Overall a very nice place to stay.
Leisure Partner
8/10
Excellent
26 Aug 2025
Oliver
Good tube transport links
6/10
Pleasant
26 Aug 2025
Sharon
Facilities clean and modern. Overflowing litter bins in area around the entrance.
Leisure Family_with_children
10/10
Exceptional
26 Aug 2025
Verified traveler

Great location

Great location and clean hotel, reception could work on customers service was greeted without a smile from the man on reception who came across like he didn't want to be at work.
Partner
10/10
Exceptional
25 Aug 2025
Sherry
Really good position, right beside the tube station. 8
Minute walk to st Katherine’s dock. My only complaint was that i adviced reception about the dressing table lamp not working. This this was still not sorted, therefore it was very dark in the room trying to get ready in the mornings
Leisure Partner
2/10
Poor
25 Aug 2025
Hyein

…

I was given an accessible room during my stay, even though I didn’t request one. Unfortunately, the layout and facilities were very inconvenient and made my stay uncomfortable. Everything from the bathroom setup to the furniture arrangement felt unsuitable.

I believe such rooms should only be assigned when a guest specifically requests them. I hope the hotel takes this into consideration so that future guests do not face the same inconvenience.
Business
10/10
Exceptional
21 Aug 2025
Eleanor
Great service
8/10
Excellent
21 Aug 2025
Wendell

Thumbs up

Self check in and out was quick and easy.
Partner
10/10
Exceptional
17 Aug 2025
Nhan
Nice comfortable bed. Hotel is modern and clean.
Leisure Partner
10/10
Exceptional
14 Aug 2025
Valérie
Various breakfast food options, clean and comfortable room, excellent service!
Leisure Partner
10/10
Exceptional
12 Aug 2025
Chris
great location, walking to the underground and dining
Leisure Partner
10/10
Exceptional
10 Aug 2025
Emma

Great location

Lovely hotel, staff excellent, hotel is clean, modern and comfortable. In a great location for Aldgate East tube station so great area for sightseeing around London.
Partner
10/10
Exceptional
09 Aug 2025
Anar
Clean , very good location . Very friendly staff
Leisure Family
10/10
Exceptional
05 Aug 2025
vinay
Great Staff
Leisure Friends
10/10
Exceptional
05 Aug 2025
Sam
Very good customer swervice
10/10
Exceptional
04 Aug 2025
Aissatou
Loved my stay! Would stay here again!
Leisure Friends
8/10
Excellent
03 Aug 2025
Justin
Really enjoyed our stay.
8/10
Excellent
03 Aug 2025
Tammy

First time visitor to Clayton Hotel,City of London

Needs bathtub with shower to accommodate everyone.

We did enjoy our stay otherwise!
Friends_and_family Family
10/10
Exceptional
01 Aug 2025
Michaela-Kate

Great place to stay

Great service and very friendly staff. Room as expected and good breakfast offering. Will stay again. Very close to tube station.
Partner
10/10
Exceptional
29 Jul 2025
Jonny
2nd time staying at this hotel, great staff and nice vibe at the hotel and great location
Business_and_leisure Partner
10/10
Exceptional
28 Jul 2025
Gabriela
Great location!
Leisure Family
10/10
Exceptional
26 Jul 2025
Craig

Highly recommended

Very good hotel, 5 mins walk from tube. Luxury rooms and exceptional breakfast
Self
6/10
Pleasant
23 Jul 2025
Allan

Great location, but room could be improved.

Unfortunately, we were awakened by a false fire alarm 4 times in the middle of the night during our stay. This led us having to climb down several floors in the emergency exit 4 times...each time, the hotel staff said \"false alarm\" and please go back to bed...HOW do they expect someone to return back to sleep after a disruption like that? As a token for the inconvenience, they offered a \"free drink\" on the house...a decent gesture, but I don't think it went far enough. More importantly, the shower had mold on the walls and crevices...gross. Better cleanliness and hygiene should be expected. Should expect better for price paid.

On a positive note, the location was excellent...only a short street crossing to get to the Underground train station.
Friends_and_family Family
8/10
Excellent
23 Jul 2025
Verified traveler

Great location

We stayed for 1 night and overall had a pleasant experience. Check in was very smooth. Me and my friends arrived early and was expecting the room to not be ready this eary and was about to just drop off our bags but staff said our room was already ready and could use it. Close to central location and good food nearby. As we went during heatwave we could return to the hotel often to cool down.

Only 1 tiny thing was slightly off putting during checkout we left our bags for storage planned to collect it later in the day. When collecting our bags later in the day wait at reception was rather long and 3 staff members were busy with 1 set of customer and when we got attention of 1 staff they were hasty and not helpful in locating our bags.
Friends_and_family Friends
2/10
Poor
23 Jul 2025
Hee Un Michelle
One of the worst hotels I’ve stayed at. The air conditioner barely works and will stay between 22-24. The windows do not open and it is unbelievably hot to the point where I had to check out early. The staff and manager said a refund will be given for the last night and after check out when I contacted them for the refund
6/10
Pleasant
23 Jul 2025
Helen

Great hotel but

There was a noise from the water system- whistling noise from the pipes - for most of the night which kept us awake. We reported it to reception who said we should have called and would have been moved rooms. We didn’t as we were already unpacked and in bed. Hopefully it is repaired soon as otherwise this is a great hotel.
10/10
Exceptional
22 Jul 2025
Jessica

Cozy Spot

Quick visit of my daughter's college. Will definitely be staying here every time we visit.
Friends_and_family Family
10/10
Exceptional
19 Jul 2025
Rich

Amazing stay

Fantastic hotel great service clean spacious rooms in heart of London will be back
Business
10/10
Exceptional
17 Jul 2025
steven
Very clean modern. Most amazing, I counted 7 power outlets in the room, 4 on the desk; perfect for all our electronics😊.
Leisure Partner
6/10
Pleasant
15 Jul 2025
Lynda
Great location and nice hotel. Very comfy beds and great AC. The atmosphere at the hotel was a little odd, we encountered some really lovely staff
10/10
Exceptional
13 Jul 2025
Erin
would stay again!
10/10
Exceptional
12 Jul 2025
Biagio
Very good!
4/10
Poor
08 Jul 2025
Verified traveler

It’s ok for a night but not for a long stay

Not happy for breakfast because they insist we had a breakfast.
Friends_and_family Family
10/10
Exceptional
06 Jul 2025
Momataz
Amazing
10/10
Exceptional
05 Jul 2025
Bin

Great hotel with excellent location

Excellent hotel with great location. Very close to tube station. a lot of restaurants nearby. I love the self checkin/checkout options provided. I will definitely come back again
Friends_and_family Family
8/10
Excellent
02 Jul 2025
Onkei
Very easy to get to different places in London since it's right next to the Tube. Bed was comfortable and security was taken seriously (Room card needed for elevator access). Check-in/out was easy using kiosk.
The only thing that we didn't like was the walk-in rain shower, which
10/10
Exceptional
02 Jul 2025
David
Great staff, awesome gym and very clean bathrooms
Business_and_leisure Family
6/10
Pleasant
29 Jun 2025
Matthew

Ok…

Overall stay was good. The room was nice but had signs of touch up was needed! The shower was incrediblllleeee!!! Booked the birthday package for my wife which came with 3 pieces of small cake and four balloons… could have put a bottle of something in that mix as well. Good location for district line as well.
Partner
10/10
Exceptional
27 Jun 2025
Nyree
I didn’t enjoy the breakfast but everything else was great
Leisure Family
10/10
Exceptional
25 Jun 2025
Corinne
Excellent breakfast. Friendly staff at reception. Comfortable room and bed
8/10
Excellent
22 Jun 2025
Andrew
Modern hotel convenient for aldgate east tube station. Good selection of restaurants nearby.
Leisure Partner
10/10
Exceptional
20 Jun 2025
James
Exactly what I hoped. My only complaint was the pre-paid breakfast option: the hotel could not change the date for this purchase after the fact, which I consider unreasonable. It would be better to discontinue that solicitation, as it seems to me misleading and detracts from an otherwise excellent experience.
Leisure Family
8/10
Excellent
19 Jun 2025
Nidhi
The location is very good. Its a less than 5 minutes walk from the Aldgate East station.

What can get better -

Room size is quite small esp for 3 adults. There was very little space to keep suitcases.
Also breakfast menu remains unchanged. It gets very boring/ monotonous to eat the same things 4 mornings in a row - unless one is used to that.
Family
10/10
Exceptional
18 Jun 2025
Mehak
Really great stay! Rooms are beautifully decorated with a very large, comfortable bed! Breakfast was great!
Business Self
8/10
Excellent
15 Jun 2025
Nausheen
It’s a nice hotel but it’s really old. It needs renovation. But the staff was wonderful. The night person Hadi is the best. He was very helpful and a wonderful person.
Leisure Family_with_children
10/10
Exceptional
15 Jun 2025
Steve

Perfect clean hotel

Perfect staff and sexy hotel -super clean rooms
Business
10/10
Exceptional
09 Jun 2025
Hilary
Fabulous place to stay at in the Shoreditch area. Tons of things to do within walking distance and/or the tube. The staff was incredibly friendly and helped to check us in early. Highly reccommend!
Partner
10/10
Exceptional
02 Jun 2025
Rakesh
Great property convenient location waking distance from Aldgate East tube station
Leisure Self
10/10
Exceptional
31 May 2025
Roger

Family visit from abroad

Comfortable rooms with decent beds. Very quiet halls, dudnt hear the neighbors at all. Good location in Whitechapel with close tube access in all directions.

Staff was friendly and helpful with requests for towels, etc.
Friends_and_family Family
10/10
Exceptional
27 May 2025
Charlotte
Great location, lovely reception area. Room was a good size, nicely decorated and kept clean. Only issue in the room was that the fridge didn’t work but that didn’t matter too much for us.
Leisure Partner
10/10
Exceptional
24 May 2025
Adam
Excellent all round and breakfast was particularly good, great selection
Leisure Partner
8/10
Excellent
24 May 2025
Stacey
City hotel, did everything I needed for an overnight stay. Nice and quiet.
Business
10/10
Exceptional
22 May 2025
lisa
Wonderful stay with very clean rooms and easy access to the tube. Raj at the front desk was friendly and very helpful.
Leisure Family
10/10
Exceptional
05 May 2025
Ume Sadaf
Amazing Breakfast
8/10
Excellent
30 Apr 2025
Colin
Property and staff are outstanding. Food was ok, breakfast is their best meal by far. I’d say the only real drawback is the area as it’s a bit noisy, I was 8 floors up and could hear a street party. Hotel is clean as well.
Leisure Self
10/10
Exceptional
26 Apr 2025
Jamie
Great location, room was quiet, in great condition and very clean. Great shower too!
Business Self
10/10
Exceptional
20 Apr 2025
Nirmal
Amazing staff , Jagdish at the reception was amazing . Very helpful
Leisure Partner
10/10
Exceptional
19 Apr 2025
George
Really nice, modern hotel. Room had everything you need & was spacious. Convenient location being close to tube lines. Will definitely stay here again!
Leisure Family
8/10
Excellent
18 Apr 2025
Rebecca
We recently stayed at the
10/10
Exceptional
17 Apr 2025
Nicholas

Regular

Stayed here a number of times, always great rooms and comfy bed. Habe scored service down, as i had no interaction with the staff, self check in for hotels is such a disappointment, and when i arrived to check in there were no staff behind the desk.
Business
8/10
Excellent
15 Apr 2025
Sheere
The only thing I will say, the property entrance is not located on an accessible by car location. We were dropped of behind the hotel, and we did not know where we were or how to get there. Thankfully a shop owner who said people have this issue told us where to go. Thats the only negative other than we we arrived, the staff at front desk did not greet us. Even though its self check in which was convenient, it’s nice to be welcomed or greeted at check in.
Leisure Friends
10/10
Exceptional
11 Apr 2025
Kevin

Great spot

Loved it.
Partner

Location & surroundings

Clayton Hotel City of London, Tower Bridge
New Drum Street, 10, London, United Kingdom

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Clayton Hotel City of London, Tower Bridge

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