Name: Aparthotel Adagio London City East
Address: 100 Whitechapel Road, London, GB

10/10

Exceptional

30 Jul 2026

Sean

Air conditioning was great. Location to trains was great. Tesco next door.

8/10

Excellent

28 Jul 2026

Tom

Attentive staff and great location. The room was not as clean as I expected with dust on lots of surfaces and dust on the floor.

8/10

Excellent

23 Jul 2026

Lisa

The only opportunities for improvement we saw were that they didn't have wash cloths/ face cloths and that getting replacement towels was slightly inconvenient. Since they don't come to your room to clean, they don't replace the towels. You need to call or go down to the front desk to exchange them.

Property was clean, a good size, and staff was great. There's a bus stop right out front and 2 different tube stations about an 8 minute walk away.

A nice place to stay outside the core of London without being far from everything

10/10

Exceptional

19 Jul 2026

Jayne

Great size studio apartment. Clean, comfortable with everything you could need.

Partner

10/10

Exceptional

15 Jul 2026

Caroline

Très bien situé, le personnel était très gentil. Très bien équipé à l’intérieur pour se faire à manger.

Family

10/10

Exceptional

07 Jul 2026

Darnell

We had a wonderful stay at Aparthotel Adagio London City East. The hotel was spotless, modern, and very comfortable. Having a kitchenette made it easy to enjoy breakfast before heading out each day, and the room had plenty of space to relax after exploring London.
The location was excellent. We were just a short walk from the Underground, with great restaurants, coffee shops, and markets nearby. It was easy to get everywhere we wanted to go while still enjoying a neighborhood that felt less crowded than the main tourist areas.
What really made the stay stand out was the staff. Everyone we encountered was welcoming, professional, and genuinely helpful. They always greeted us with a smile and were happy to answer questions or offer recommendations.

If you’re looking for a clean, comfortable place to stay with great service and a convenient location, I would absolutely recommend Aparthotel Adagio London City East. We would gladly stay here again on our next trip to London.

Partner

8/10

Excellent

06 Jul 2026

Dong

Bathroom clean. Kitchen is useful.

Family

8/10

Excellent

24 Jun 2026

Pamela

Great location, within walking distance of two stations.

10/10

Exceptional

05 Jun 2026

Sarah

Huge apartment really good for our 2 families with teenagers. Surrounding area not the best and 10min walk to station but really nice rooms.

Family_with_children

10/10

Exceptional

03 Jun 2026

SERGIO

Would stay here again.

10/10

Exceptional

03 Jun 2026

amanda

It was great, clean, comfortable, staff were nice. It was also surprisingly quiet given the fact that my room was facing busy street, but double glazed windows solved that problem. Honestly I would stay more often if it was a bit cheaper, lol. The only thing I didn’t like was the location, it’s very accessible with transport but just not the nicest part of London.

Self

10/10

Exceptional

20 May 2026

Alistair

Travelling with two young children we wanted more than just a hotel room. Aparthotel provided a space where the boys could play and my wife and I could relax. We had a small kitchen so were able to have our breakfast in the room, again allowing for a more chilled breakfast. The location was superb, one underground line into the centre of London and the main street full of inviting cafes and other amenities. Would definitely book again when next visiting London.

Friends_and_family Family

10/10

Exceptional

07 May 2026

Keith

The rooms in Adagio are absolutely brilliant. Spacious, well equipped and comfortable. Reminded me of a pricy skiing apartment in France. Location is vibrant but you're 15 minutes walk from the City of London.

Self

10/10

Exceptional

05 May 2026

Claire

Lovely, neat and clean room for an overnight stay as a family of four. Cosy and well placed for exploring the local area. The staff were so helpful and polite. We loved it and will be back!

Friends_and_family Family

10/10

Exceptional

13 Apr 2026

Keith

great experience all round. Bags dropped off as we were early, staff very helpful and returned later to checkin. Lovely 9th floor very quick lifts never long wait. breakfast was very busy 1st morning but staff very helpful in getting a table.

Would def stay again excellent.

6/10

Pleasant

04 Mar 2026

Bola

The hotel was clean and its location was convenient. I am unable to provide a five-star rating because I was unable to check in on the day of my arrival due to an unforeseen issue with my flight. The hotel declined to refund me for the missed day, citing their policy that a 24-hour notice is required for cancellations. I explained that my flight was canceled due to a terrorist incident while en route to London. I had even emailed the hotel to inform them of the situation prior to my intended arrival. I spoke with the manager, but unfortunately, no resolution was offered. I also contacted Expedia, and they informed me that the hotel was not cooperating. I stayed for a total of six nights. I was quite disappointed regarding the lack of a refund or compensation.

Self

8/10

Excellent

26 Feb 2026

TULASIDAS

Staff was courteous. Rooms were nice and clean. The area outside the hotel is not very clean but there are good restaurants in a walkable distance. Happy overall.

Partner

10/10

Exceptional

19 Feb 2026

Desarae

I did a solo trip to London for 5 days and I could t have chosen a better hotel within my budget. I had zero problems. No complaints. The location was great for my budget, a short walk from the tube, it was spacious, looked nice and had everything I needed. The bed was extremely soft and comfortable. It was very clean when I got there + Will say I didn’t use any of the appliances outside of the microwave and full sized fridge. I also very much enjoyed the towel warmer. Great stay!

Self

10/10

Exceptional

22 Jan 2026

Jo

Great accommodation. 3 adults on a leisure break & good to have a decent space. Sofa bed was comfortable & large.

All staff really friendly. Great breakfast selection & quality.

5-10 minute walk to the tube. Shops & takeaways all around. A multi cultural area close to the city. I may have felt a bit hesitant to walk from the tube if alone due to groups of people around - although didn’t see anything which caused concern. Would definitely stay again if the price was good.

Friends_and_family Friends

10/10

Exceptional

22 Jan 2026

Brandon

Good service and rooms decent value for price

Business_and_leisure

10/10

Exceptional

22 Jan 2026

Anoop

Room was clean and up-to-date. Everything was as described and expected. Front receptionists were very friendly and patient. Breakfast was very good with lots of option. Overall, a very comfortable stay. Thank you for your services and commitment.

Business

8/10

Excellent

25 Dec 2025

Emily

Just not enough seating

10/10

Exceptional

12 Dec 2025

Jennifer

Very well presented, clean hotel, definitely stay again

Friends_and_family Friends

8/10

Excellent

04 Dec 2025

OLUWADAMILARE

It was okay. Good location.

6/10

Pleasant

25 Nov 2025

Fiona

Room was clean and well presented, however, felt cold and shower temperature only adequate. Noisy during night with main road and sirens.
Location means wouldn’t stay again, but staff attentive, polite and welcoming.m

Friends_and_family Family

10/10

Exceptional

22 Nov 2025

Travis

Clean room, looked like pictures. Between 2 underground stations

Leisure Friends

10/10

Exceptional

07 Nov 2025

Sally

Great location, easy to get around on public transport and walking.
New, clean, great facilities in room, quiet room.

Partner

10/10

Exceptional

06 Nov 2025

Alexander

C

Friends_and_family Family

6/10

Pleasant

19 Oct 2025

Jil

Overall clean, they need to add more attention to detail. The dishes were not clean bc I could feel food stuck to them. I had to wash every dish I was going to use before using it. Bathroom doors had sticky drippings on them. The obvious places were spotless, but the details lack.

Self

6/10

Pleasant

13 Oct 2025

Iain

Towels not changed, lighting poor

Partner

10/10

Exceptional

12 Oct 2025

Kamila

Everything what we need was in kitchen

Friends_and_family Friends

8/10

Excellent

11 Oct 2025

Sherrill

The property itself was nice, just down the street from the train station. The 4 bedroom unit that we stayed in had a very strong sewer smell coming from one of the bathrooms in the bedroom which made the whole room smell terrible. The staff didn’t do anything to remedy the situation. For the amount of money paid, they really need to have that fixed. Otherwise, comfy beds and good enough for a couple nights.

Business_and_leisure Family_with_children

8/10

Excellent

09 Oct 2025

Steven

Great staff and nicely designed room. Although the gym is small and rooms could do with more lights in them.

Business Self

8/10

Excellent

27 Sep 2025

SONG BENG

Friendly staff but basic toiletries such as tooth brush and paste not provided.

8/10

Excellent

27 Sep 2025

Summer

We really enjoyed our stay here - comfy bed, Smart TV, a fully-kitted kitchen which had a sliding door to separate it from the bedroom was a great touch, heated towel rail in the bathroom, spacious room. We’d stay here again

Leisure Partner

10/10

Exceptional

16 Sep 2025

Tracy

Good location- close to transit and attractions. All staff were lovely and helpful. Good breakfast.

10/10

Exceptional

09 Sep 2025

Samantha

Hidden gem

Beautiful cosy studio apartment. Very clean, modern, everything you could possibly need. Staff were excellent. Would stay again

Partner

10/10

Exceptional

09 Sep 2025

Ralph

Fabulous

10/10

Exceptional

01 Sep 2025

Samantha

Modern and comfortable Aparthotel. We stayed in 4-bed apartment. Would recommend.

Downside - careful we self locking rooms within the apartment so you do not lock yourself out, maybe not suitable if have younger children.

Leisure Family

10/10

Exceptional

10 Aug 2025

Van

Definitely recommend

Great stay at this hotel. Staff were always very friendly and helpful especially on our arrival date helping us store our luggage before check in. The room was huge compared by London standards. We had a separate living room that we used for a pullout bed. The room also had a kitchen with fridge and microwave which was super helpful. It also had a small dining table. There is not a ton to do right outside the hotel, but it has great access to the underground and buses. If you are coming from Heathrow, the hotel is right off the Whitechapel Elizabeth line stop which is so covenient not to have change lines when arriving or departing for the airport

Friends_and_family Family

10/10

Exceptional

04 Aug 2025

Carina

Absolutely phenomenal experience at Aparthotel Adagio London City East during my stay in the first week of July. I hadn’t originally planned to stay here, but after discovering my initial booking elsewhere didn’t have air conditioning (during an unseasonably warm London week) I scrambled for an alternative. What a fortunate twist of fate that turned out to be.

From the moment I arrived, the customer service was nothing short of impeccable - truly beyond white glove. The front desk team greeted me with warmth, professionalism, and genuine hospitality, instantly turning what could’ve been a stressful travel hiccup into a smooth, welcoming transition. They were incredibly accommodating and made me feel not just like a guest, but genuinely looked after.

The facilities at Adagio London City East are outstanding. The entire hotel is modern, beautifully designed, and absolutely spotless. My room was serene, stylish, and most importantly during the heat - perfectly cool thanks to a modern and new AC system that made all the difference. The attention to detail in both comfort and cleanliness is evident everywhere.

In terms of location, it’s just a five-minute walk to Aldgate East tube station, it made getting around London a breeze, yet the hotel itself feels like a calm and quiet retreat from the city buzz.

The amenities are unmatched - from the well equipped kitchenette in the room to the thoughtfully curated communal spaces and beverage/snacks. 10/10 would recommend!

Business Self

10/10

Exceptional

02 Aug 2025

Andrew

We booked this property last minute due to the fact that our original booking was extremely far away from London, so he wanted to be somewhere close to transportation with a few more amenities. The staff here is fantastic in every way shape or form. They really take pride in making sure that every guest is comfortable when our room wasn't ready. We were attended to every 10 minutes to give an update and provided refreshments that is above and beyond service. Every morning we were greeted when we came down to breakfast and anything that we needed was promptly executed. The neighborhood is the overall safe but can be a little bit noisy and there are a lot of men walking around in the evening which may make some people feel unsafe. However, we had no issues. I would highly recommend staying at this property. It is very close to transportation and the amenities are excellent

Leisure Family

10/10

Exceptional

27 Jul 2025

Sarah

Impressive 4 bedroom apartment

We are a family of 6 adults and 1 child and we stayed in the 4 bedroom apartment and it was fantastic. 4 en suite bedrooms connected to a well equipped lounge/kitchen area. We were impressed by extra touches such as work out equipment and luggage scales available in the apartment. Great check in with beverages offered on arrival and you can borrow games and books from the reception library. They have a kitchen space downstairs near the lobby area that you can use if you don't want to cook directly in your apartment. Great if you had booked a studio. We saw a group if around 15 people taking advantage of this area, was really lovely to see. So well thought about. Easy underground access at either whitechapel or aldgate east. Whitechapel is step free which is especially great when you have luggage and a buggy and the it is a 5 minute walk. Nice location with Brick Lane and Spitalgate market within walking distance. Convenience stores nearby if you need food. You can drop bags off before your check in time. Had an issue with keys not working when we arrived, however dealt with effortlessly by the staff. Highly recommend for any large group travelling together.

Friends_and_family Family

8/10

Excellent

16 Jul 2025

Emma C.

The hotel was great--the room was very clean and well designed, with pretty much every amenity we could wish for, and excellent air conditioning during a heat wave (windows couldn't be opened). Staff were friendly and helpful. Inside the room, it was quiet. The area was very lively and busy and it was often very crowded on Whitechapel Road, day and night, either when the market was going on, or at other times when people would often stand around in clumps blocking the sidewalk. I never really felt unsafe, but the crowds got me down as they made it difficult to get from A to B. But that's not the hotel's fault! On a positive note, it's very close to central London and convenient for the Tube and Heathrow, with the District, Hammersmith & City, and Elizabeth lines all going through Whitechapel. Next time I would stay in a less busy spot (I fly to London fairly regularly but this was my first time staying in Whitechapel). If this hotel was in a quieter area, I would stay again in a heartbeat. :)

Leisure Family

10/10

Exceptional

11 Jul 2025

Paul

Definitely would stay there a again

Had a excellent stay at the aparthotel adagio London city east. Except for the very beginning (which was not the fault of the hotel) but from my credit card company (but let me say that the hotel manager helped me out, thankfully). Aside from that little hiccup, which once again, I emphasize that had nothing to do with the hotel, I had no complaints.

Self

10/10

Exceptional

01 Jul 2025

Shanay

Couple Stay

The staff were all so lovely and welcoming! The room was the perfect size and well equipped. Bed was comfortable, shower was great and an overall great stay.
The only negative I have is there is a small section in the room which have sensors that can trigger an alarm which I think is a bit annoying. However, I would definitely recommend this hotel and would stay again!

Partner

10/10

Exceptional

16 Jun 2025

Moshidi

Would stay here again next time I’m in London. Close to buses and trains and easy to navigate the city. Also the laundry service is great, the place is super modern and the staff is fab!

Leisure Friends

10/10

Exceptional

14 Jun 2025

Susan

Love the practical design of the room. Would be great if apartment provided more cleaning tools for each guest to clean and sanitise the room on our own. Laundry rooom was clean and easy to operate! Highly recommended

Leisure Family

6/10

Pleasant

08 Jun 2025

Karl

Hotel amazing, location disgusting.

Business

10/10

Exceptional

29 May 2025

Dean

Amazing property

Amazing place to stay. Cooking facilities in room and in the open kitchen on ground level. Staff friendly and hotel clean and quiet. I’ll be looking to stay here again for future business trips

Business