Whitechapel Grand

United Kingdom , London
London, Whitechapel Road, 232a
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17 reviews shown

2/10

Poor

08 Jun 2026

Christopher

Avoid this terrible accomodation.
No reception, just a room up a very narrow staircase, access by numeric keypad.
Mattress was TERRIBLE, broken tiles on Bathroom floor, razor sharp edges.
Water leak in Bathroom from above.
Furniture very poor condition.
Television does not work
Moved to neighbouring room-----
Bedroom floor carpet was flooded
Manager did not know where flooding came from, when I mentioned the mattress in neighbouring room he knew which bed immediately.
Manager agreeed to refund the last night, but they do not answer when contacted.
This is part of Vilenza hotel nearby, avoid

Self

10/10

Exceptional

15 Apr 2026

Terry

I read the reviews of others and saw mixed experiences. But decided to air on the side of the positive ones. I arrived and called the provider who was extremely helpful. From the outside it looks worrying. But will say once inside you'll have all you need. The facilities are great. Kitchen, eating area, sitting area, shower room and beds. All i will say is dont be put off.

Self

8/10

Excellent

24 Mar 2026

Atiqur

great

Family_with_children

4/10

Poor

17 Feb 2026

Rosina

So small. Didn’t look like pictures. We couldn’t pass each other to get from one side to the other. Smells like fast food restaurant below. Being close to everything was a good thing.

Leisure Family

4/10

Poor

14 Dec 2025

Rebecca

The room itself was ample in size for what we needed for one nights stay. However, there were a few issues that we had. 5 of the double plug sockets did not work which made getting ready and charging phones very inconvenient with 4 guests. We had to manage with the 2 double plugs intended for appliances during our stay which proved challenging. Once this issue was mentioned, a maintenance worker came up and said that if he can not fix it, he will come back tomorrow in which is no help to us. Asides from this, the concerning problem we had was the smell of gas. Upon entering the property we initially did not notice as windows were open. However, it reached a point in which the bathroom was so strong smelling of gas that we were holding our breath when entering - this is absolutely shocking and a health hazard and clearly something wasn’t right. The bathroom also had a lovely hole in the ceiling.
Overall, we were not impressed with the stay.

Friends_and_family Friends

6/10

Pleasant

23 Jul 2025

CELSO

It was great with the proximity to everything

Leisure Friends

8/10

Excellent

04 Jul 2025

Afia

Everything was great! The room was really comfortable and clean, and I had a pleasant stay. Thank you so much! 💕 Would definitely visit again. Loved it!!!!

10/10

Exceptional

11 Jun 2025

Lisa

Hotel has two very comfortable beds, everything works, great location, 1 minute from underground

Friends_and_family Family

10/10

Exceptional

25 May 2025

Verified traveler

Great price and location

Great price for London. Not easy to find, but once contacted great service getting instructions to get to and access apartment. Staff even called back to verify entry to apartment. Beds were not great, but were good enough for a weekend out with friends and only need a place to crash after a night out. Close to tube station and only a few stops away from central London. All in all would return and recommend to friends as a great place to stay.

Friends_and_family Friends

10/10

Exceptional

29 Apr 2025

George

Firstly, I loved how Laura (from reception) handled everything, from checking in with me very early to remind me of my booking to efficiently directing me on how to access my accommodation, furthermore the security is topnotch and sanitation also is wholesome. I'm giving a 10/10

Business Friends

8/10

Excellent

17 Apr 2025

Ryan

Nice stay but some suggestions

Very good accommodations near whitechappel station for the price we paid. The front desk staff was very helpful (thanks, Cigdem and others!) with check-in and bag drop once we figured out how to call their office. The only major complaints with our room at 232A (where our room was located) were that the window coverings did not block the light from the large PFC restaurant sign and that since there was no air conditioning, we either had to choose between being hot or having the window open with loud London road noises all night. For these reasons, sleep wasn’t as good as it could have been.

Friends_and_family Family

10/10

Exceptional

22 Mar 2025

Sudharshan

It was a great experience with the hotel.The room was very clean and totally satisfied l.

Leisure Family_with_children

4/10

Poor

28 Apr 2026

Christophe

Pas de contact préalable avec l’hôte. Il a fallu appeler le numéro de l’annonce pour avoir le code d’entrée en arrivant devant la porte. Studio pas prêt a 14h30 alors qu’il était indiqué 14 h sur l’annonce. Propreté très moyenne, surtout la douche. Moquette mouillée près des lits (certainement une fuite d’eau du cumulus). Très bruyant. Donc, très mauvaise expérience.

Friends_and_family Friends

10/10

Exceptional

16 Nov 2025

Ndeye Thiaba

L’emplacement est top , la Gare de whitechapel est juste en face. L’appartement est trop bien, les lits très confortables. Nous avons beaucoup apprécié la gentillesse de l’hôte. Bon rapport qualité prix.

Friends_and_family Family

8/10

Excellent

19 Sep 2025

Ruben Edmundo

Fue un lugar \"decente\" para quedarse, es pequeño pero funcional, está muy cerca de la estación del metro

Friends_and_family Family

6/10

Pleasant

25 Jul 2025

Lieve

Te klein voor 5 personen, ook al wordt het hiervoor verhuurd. De foto’s suggereren dat de kamer groter is.
Prima gelegen. Communicatie zeer goed. Badkamer is wat afgeleefd.

Leisure Family

2/10

Poor

06 Jun 2025

Gigapay

The experience was really far from the expected

Business