Name: Marlin Apartments Aldgate - Tower Bridge
Address: Commercial Road, 58, London, E1 1LP, GB

10/10

Exceptional

03 Aug 2026

Sara

Lovely stay, perfect location and lovely staff. Rooms great would definitely stay again thank you!

10/10

Exceptional

01 Aug 2026

Claire

Great stay, exactly as described and helpful staff

10/10

Exceptional

25 Jul 2026

DANIELLE DENISE

We found this stay to be exactly what we were looking for: close to the tube station, in a safe neighborhood with lots of good options. The kitchen was well equipped and the beds were very very comfortable.

4/10

Poor

19 Jul 2026

scott

This was the first time we had stayed here, upon arriving an hour early, asked if we could check our bags and they advised they did not offer this service and suggested we should go down the street to a company that would do it. We decided to wait in the lobby as check was at 3. We did not get in until 4.
The apartment was not cleaned very well, floors were dirty and desks and lamps had not been dusted,
I doubt i would stay at this location again

Family

10/10

Exceptional

14 Jul 2026

susan

Nice place to stay, near local shops and building was clean and quiet.

Family

10/10

Exceptional

06 Jul 2026

Josh

Had a 1 bedroom apt with a full kitchen. There is a market downstairs where you can buy coffee, snacks, soda, etc. Great location, friendly staff, easy to get in and out. Would stay there again.

Self

6/10

Pleasant

29 Jun 2026

Jodie

Good location, clean bathroom and shower. Complimentary shampoo, conditioner and body wash, no hand wash. However the fridge smelt off, there was no aircon and 1 fan for the 2 rooms. The sofa bed was not comfortable and the check in process was complicated if the main booker was not present at check in time. There were silverfish on the floor one night and the apartment was very warm, almost uncomfortable to sleep in.

Friends

10/10

Exceptional

22 Jun 2026

Michael

Clean, good pricing and good location.

Self

10/10

Exceptional

20 Jun 2026

Scott

The view was great and the experience was terrific

10/10

Exceptional

18 Jun 2026

Sanjay

Apartment does not have AC, so it’s get hot at times, tub is too high in the bathroom and no support to hold anything to get out of tub or shower.

Partner

8/10

Excellent

15 Jun 2026

Maria

It was a great stay—excellent, convenient location; friendly, helpful staff; amenities and WiFi worked well for the most part. The only downside was that the room itself and some of the appliances were not as well-maintained as they could be. Otherwise, it was a very enjoyable place to stay.

Friends

8/10

Excellent

13 Jun 2026

Shana

We had a very pleasant stay at this hotel in London. One of the biggest advantages was its location, as it was close to the subway and made it easy to get around the city without relying on taxis or other transportation.
The neighborhood itself was a bit rough around the edges and felt dirtier than we expected. That said, we found that many parts of London seemed similar unless you stay in the more upscale areas, where hotel prices are significantly higher.
The hotel was a great value for the price we paid. The staff were friendly and helpful, and the property was clean and comfortable throughout our stay. Our room was well-maintained and provided everything we needed for a pleasant visit.
Overall, this was a very nice place for the money, especially considering its convenient location. We would gladly stay here again and would recommend it to travelers looking for a good-value hotel in London.

Friends_and_family Family

8/10

Excellent

10 Jun 2026

Enna

The place was great. It was just a bit hot despite the provision of fans. But it was definitely a good place to stay.

Family

10/10

Exceptional

08 Jun 2026

Hoi Ying

Spacious rooms and kitchen. Convenient location close to Aldgate East station. Cleanliness is okay. The downside is they don't offer luggage storage.

Family

10/10

Exceptional

07 Jun 2026

Cathy

Our 1 bedroom apartment was ideal, ample space for 3 adults. Trip was to visit our son in London and he was able to stay with us, making our trip even more special.
Very clean and comfortable, well equipped.
Fantastic location, close to Tower Bridge and tube. Would definitely recommend.

Partner

10/10

Exceptional

04 Jun 2026

YATHIN

Very helpful saff

Family_with_children

8/10

Excellent

28 May 2026

Dr Md Mujibur Rahman

Not so good.. According to prize..

10/10

Exceptional

13 May 2026

Donna

Yes, the room was clean, staff friendly, and room equipped for cooking.

Friends_and_family Family

8/10

Excellent

10 May 2026

Louise

This apartment was comfy and clean and had a lovely city view! The only thing I would say is it wasn’t very child friendly with glass tables etc and the boiler in the kitchen was noisy which disrupted sleep!

Friends_and_family Family

10/10

Exceptional

08 May 2026

Adela

Staff were really helpful on the phone ahead of the stay and early check-in was available. The rooms were very clean, spacious and we had a small balcony with stunning views of London.

Friends

4/10

Poor

07 May 2026

Alison

The check in was speedy the apartment was a bit dingy and very grimy. There were insects in my bathroom and when I asked for the sofa bed to be made up I was informed this would be another £80 as I had booked a one bed apartment

Friends_and_family Family

6/10

Pleasant

01 May 2026

Louisa

Room was clean, staff very pleasant. Had what you need for apartment living not hotel setting. The beds were very uncomfortable. Asked for extra pillows, took 2 days to get them after asking twice. Price was high for what you got and location.

Family_with_children

10/10

Exceptional

30 Apr 2026

Ahmed

good experience

10/10

Exceptional

26 Apr 2026

Emma

Perfect we didn’t want for anything.

8/10

Excellent

21 Apr 2026

James

Staff are great, location and facilities too.

Self

8/10

Excellent

17 Apr 2026

Ahmed

Pots covers was missing and bed draws was not cleaned and tower dryer was not working , over all not too bad

10/10

Exceptional

13 Apr 2026

Ahmed

Soap and shampoo not in toilet

10/10

Exceptional

07 Apr 2026

Steven Matthew

Wonderful stay!!

Family_with_children

6/10

Pleasant

07 Apr 2026

Trina

Room not ready on check in & we arrived after check in time of 3.15pm. Had to wait another 15-20 mins. Poor service!
Previously when we have visited here 3 times before, our luggage could be stored in the lobby at own risk. However now you have to pay for this by extending your room time by at least £30 extra! Which is a rip off! As other hotels nearby do this for free.
Only wanted to keep luggage there for 20mins while we went for breakfast but they would not accommodate.

Partner

8/10

Excellent

04 Apr 2026

Lauren

I actually had a pleasant stay here. Very clean and comfortable rooms. Tons of space so no one felt like they were on top of one another

10/10

Exceptional

04 Apr 2026

REBECCA

The view from this apartment was spectacular. The location was walkable to the metro stations.

Family_with_children

2/10

Poor

24 Mar 2026

Jatinder

Won’t recommend this for longer stay as they don’t do any house keeping or clean your apartment at all. During check-in, they informed us that you have to buy your own toiletries if needed more than provided in the room and only one cleaning is provided during our 5 day stay but then the other receptionist told us only one cleaning after 1 week then in the end they told us cleaning is provided after 8 days of stay and showed us paper policy. Only location is convenient.

Family_with_children

8/10

Excellent

13 Mar 2026

James

Great facilities for a short stay

Self

2/10

Poor

25 Feb 2026

Tina

The apartment in itself was fine, but the shower facilities were bad, not enough water pressure at all in order to have a shower

8/10

Excellent

12 Feb 2026

Qasim

Apartment was wonderful
We enjoyed our stay

Leisure Family_with_children

4/10

Poor

07 Feb 2026

Michael

Scaffolding around the whole hotel, holes in sofa

10/10

Exceptional

30 Jan 2026

Barry

Room was fantastic, clean, spacious and well equipped

Business

10/10

Exceptional

27 Jan 2026

Jem

The apartment was great, nd the concierge was a really helpful guy.

10/10

Exceptional

25 Jan 2026

Paul

Very spacious apartment, clean, convenient location for the City

Business

8/10

Excellent

10 Jan 2026

Amaris

Clean room. A little uncomfortable beds.

Leisure Family

8/10

Excellent

03 Jan 2026

Ivan

Great staff, overall nice place but the couch was quite stained.

Leisure Family

10/10

Exceptional

31 Dec 2025

Mary Carshenah

Upon arrival, the Aldgate staff were nothing short of AMAZING for first time guests visiting not only the residence, but visiting the country. An email exchange was answered quickly to prepare me as a guest of what all comes with the apartment. It would have been nice to be notified about a remodel which did produce noise throughout the day, this was overlooked, but overall it wasn't something that couldn't be handled.

The appearance was very clean upon arrival as the first impressions and the view from our floor was amazing. The apartment itself was spacious and exceeded our expectations. Furnished nicely with a modern touch. Stocked with essentials that are needed for a week-long stay. However, due to the nature of the construction of the remodel, it left us without certain entertainment amenities that was guaranteed such as Wi-fi and local t.v.

You can not stay at a hotel/apartment without these two, no matter how many times you go explore the city, you still need some form of entertainment after an exhaustive day out.

With that said, we immediately notified the front desk staff and they did everything possible to accommodate and or try to work out a solution, but unfortunately, not all solutions worked in our favor.

Once settled into the room for two days going on three, it's hard to uproot yourself and your belongings to a new room without the assurance that it would be better, so we stayed and endured.
Overall, the apartment was pleasant and would recommend

Leisure Family

2/10

Poor

22 Dec 2025

mohammad

Very poor had a fall no safety in the bathroom injured myself very bad no hand rails, the bath & sink are very blocked & not safe no matts on the floor due to this I had fallen.

The whole experience was disappointing & made my stay very painful very stressful. Would not recommend. Informed management seemed not very helpful or bothered at all.

Friends_and_family Family

6/10

Pleasant

19 Dec 2025

James

Convenient, friendly staff

10/10

Exceptional

15 Dec 2025

Shiela

Super satisfying place

Leisure Friends

8/10

Excellent

15 Dec 2025

Mark

Stayed many times. Great rooms, full kitchen and great TV channels and streaming. Good location for pubs and restaurants and also underground stops.

Leisure Self

6/10

Pleasant

15 Dec 2025

Kate

The apartment had everything I needed, was clean, comfortable and lovely. The staff were lovely. There could be some training done on how you welcome a guest in a wheelchair and how to interact with disabled customers, as I saw my colleague not get spoken to directly.

However, I was not informed there were building works. I was woken up by the noise and it was really loud, right outside my window. I then had workers walking past the windows and had to close them for privacy as they could see me. It would have been nice to have been informed or given a discount as this did ruin the stay.

Business

10/10

Exceptional

08 Dec 2025

Gentjan

Greatest

8/10

Excellent

04 Dec 2025

Ian

Great value. Very clean, spacious and practical alternative to a basic hotel room

Business Self

8/10

Excellent

30 Nov 2025

John

Pleasant reception staff. Property clean.

Leisure

10/10

Exceptional

27 Nov 2025

Mark

Stay here frequently. Look past the scaffolding.

4/10

Poor

25 Nov 2025

Ahmed

Not lived up to the expectations I got from the photos while booking. There is some construction work going on outside the building and all what I saw from windows in the apartment are metal rods. Not maintained very well and everything from furniture to decorations to building hallways feels old rather than modern.

Business

4/10

Poor

14 Nov 2025

Daniel

The room was spacious and clean. The staff were friendly and helpful. My issue is the building work that was taking place throughout my stay. It appears to be some kind of cladding replacement, scaffolding up the entire outside of the building and builders drilling into the exterior walls between 8am and 5pm. Had I known in advance that the hotel was undergoing building work I'd not have stayed, despite everything else being fine, the fact that this was not disclosed at the booking stage has put me off staying at any Marlin owned apartment again. I retrospectively reached out through hotels.com to the hotel for a partial refund which was refused.

8/10

Excellent

14 Nov 2025

Peter

Super spacious flat.
Cherelle front desk very helpful and efficient in a seamless arrival, stay and departure.

Business

8/10

Excellent

11 Nov 2025

SYED EHSANULLA

Excellent location, 5 minutes walk to Aldgate East underground station.

Leisure Family_with_children

6/10

Pleasant

10 Nov 2025

Simon

The property was surrounded by 10 floors high of scaffolding which we wrre totally unaware of at the time of booking. Rooms were therefore not private as you had workmen outside your window from 7am and the rooms were dark and noisy.

Leisure Partner

8/10

Excellent

08 Nov 2025

Jay

The room was great, staff was really nice. Only downside was the lift wasn't working and they didn't let me know until check in. I had to carry my luggage up to my room. Other than that, my experience was great. Everything was close by.

Leisure Family

2/10

Poor

06 Nov 2025

Sonny

The tv sound doesn’t work the room smells and the internet didn’t work meaning couldn’t work I’d avoid

8/10

Excellent

31 Oct 2025

Larissa

Very friendly staff, the noises from the constitution work were a little bit annoying, but we were informed at the check-in about it. Great apartment.

8/10

Excellent

30 Oct 2025

Phillias

A lot of space, clean and organize. Recommended for family stay. We got the penthouse and the view is great.

Leisure Family

6/10

Pleasant

21 Oct 2025

Carolyn

There was absolutely no water pressure and shower water was just a trickle on the 9th floor. Thankfully we were moved to the 6th floor, so we appreciate the front desk staff for changing our room. However this was only after a room became available, so half our stay was quite inconvenient. Noisy construction meant that we had to be out of the building by 9 am and return only at 5 pm, incurring unexpected costs and defeating the purpose of getting a place with a kitchen. Our planned reunion with two other families was quite compromised, sadly.

2/10

Poor

20 Oct 2025

Hetianhe gas Field

Room was ready, but we were 2 hours before check in. They would not hold our bags so we could explore. They said they are not set up for this service. We were charged ￡30 to check in. Got to the room and had no water. Inquired at the front desk and they were aware but did not inform us. It was back on about 3 hours later. Pictures on website do not depict actual site. The outside of the building is in complete shambles. Looks like it is in the process of being demolished. Not a clean or safe area. Sirens 24 hours. Staff rude. Attempted to use the washer/dryer combo in the kitchen. Washer cycle took 2 hours. After 2 additional hours. clothes were still wet. Dryer had a horrible odor and did not work. Would never recommend this site. Horrible odor in the hallways. Smelled like sewer. By far, the worse place I have ever stayed.

Business_and_leisure Family

8/10

Excellent

19 Oct 2025

Frank

The apartment was clean and accommodated 6 adults comfortably. Lots of options for food in the area and is a quick 5 min walk to the tube station. Great place as a Mombasa wile in
london

Leisure Family

6/10

Pleasant

16 Oct 2025

Sarah

The sofa bed as a couch was not comfortable, the bed was very hard & when I opened the fridge all I could smell was bleach, so I didn't use it. The bathroom was nicely refurbished, but some minor defects remain in the finishing (white grout on tiles & dark paint on white tiles), there was no pressure in the shower, but perhaps due to ongoing renovation works in the building.

Business

8/10

Excellent

03 Oct 2025

Andrew

Was wonderful, great view. Only reason why it did not get a 5 star was because it lacked air conditioning on a very hot week. Staff was great with getting us fans.

Leisure Family

8/10

Excellent

30 Sep 2025

Carmella

Great location; under construction while we stayed

This aparthotel is located just a few blocks from a Tube station, which made it ideal for our purposes. Unfortunately, there was construction going on, of which we were not notified in advance. We had no access to our balcony (the door to which was rigged to open only an inch or so). During the days, there were men working on our balcony. We were not told this ahead of time, and it was noisy and made us uncomfortable. The staff were nice. The space was great with a full kitchen, but there were no instructions on how to use any of the appliances, etc. The provided towels, toiletries, and 1 extra roll of toilet tissue, but bring your own paper towels, etc. There were plenty of dishes, cutlery, etc.

Friends_and_family Friends

10/10

Exceptional

30 Sep 2025

Paulius

Great location

Friends_and_family Friends

4/10

Poor

27 Sep 2025

Adam

I booked the apartment to work in during the day, building work was extremely loud all day and there was no internet which we weren’t informed about until the morning.
Bins in the bathroom hadn’t been emptied, there were hairs in the bath. Sofas were sofa beds that didn’t fold way properly, scaffolding all around the windows. Overall very disappointing.

Business Partner

10/10

Exceptional

25 Sep 2025

Andrea

1st stay and was really impressed. I’ll definitely return. The only complaint is the noise as there’s lot of construction.

Business

6/10

Pleasant

25 Sep 2025

Greg

Best not to stay here, the place is getting renovated its extremely noisy, we had to move rooms twice it makes no difference where your room is. Its not good that your charged full price for the room.

6/10

Pleasant

23 Sep 2025

Neil

Poor communication

I was not made aware of the works being carried out on the building and therefore was disturbed early in the morning. This resulted in being extremely tired for the day ahead.

Business

6/10

Pleasant

18 Sep 2025

Richard

If only I had been told……

Overall a good property. However, I was not made aware of the mass building work going on outside of the property erecting scaffolding and removing cladding. The drilling and banging was dreadful. Also, the pillow cases were not clean and were covered in yellow marks.
The sofa bed in the living room was so uncomfortable when used as a sofa and needs replacing

Business

8/10

Excellent

08 Sep 2025

CRAIG

Curtains didn’t close in the living room, shower pressure was a bit slow.
Great location though

Friends_and_family Family

10/10

Exceptional

06 Sep 2025

Mark

Brilliant as always. Shame about all the scaffolding.

10/10

Exceptional

06 Sep 2025

Dianne

Beautiful rooms .. immaculately clean and friendly staff

6/10

Pleasant

05 Sep 2025

Edwine

What i liked:
- Good location with multiple transport options (tube and buses available at walking distance)
- Lots of restaurants, grocery stores and shops in the close vicinity.
-Employees at the property are professional and courteous

What I did not like :
- Property seems to be undergoing renovations, so the lower floors are extremely noisy during the week days. Hotel did not mention anything about this upon check-in or on their website. Self-serving omission?
- Check out is super early (10.30am!) with no possibility to store luggage (this is indicated when you book but not in line with standards in this day and age)
- Cleaning was rather basic.

Leisure Family

8/10

Excellent

20 Aug 2025

Lisa

Lovely a d unexpected upgrade to penthouse appartement. Good welcome at reception. Felt safe and secure. Shame there was nowhere to store luggage on departure day.

Leisure Family

8/10

Excellent

17 Aug 2025

Mohammed

Good price but needs more work

Leisure Family

10/10

Exceptional

11 Aug 2025

Alvin

Excellent

2/10

Poor

07 Aug 2025

anwar

We were not advised of the ongoing construction in the building. Drilling sound was extremely noisy, I am not happy with this experience.

10/10

Exceptional

07 Aug 2025

elena

Gli appartamenti sono ben arredati, funzionali e dotati di ogni confort, piacevoli da vivere tanto che ci si sente a casa propria. Il quartiere è forse un po’ rumoroso ma si ha il vantaggio di avere la metro e negozietti per fare la spesa a pochissima distanza. Consigliatissimo

Leisure Family

10/10

Exceptional

04 Aug 2025

Craig

Great place for a large family.

Place was great, location was perfect, staff was very attentive. We were on the top floor. Lots of space.

Friends_and_family Family

8/10

Excellent

27 Jul 2025

Lisa

Good family stay

Comfortable, clean, spacious family apartment. Quiet and convenient for Aldgate East tube. Only complaints are that there were no luggage storage facilities - but this wasn’t clear until we had already booked a non-refundable rate - and the rooms were too hot, even though the outdoor temperature was a maximum of 25.

Friends_and_family Family

4/10

Poor

10 Jul 2025

William Edward

If you are planning to travel to London from the US, do NOT stay at Marlin Aldgate Tower Bridge for one reason- they have a policy against holding luggage for early arrival. International flights from the US usually arrive in the early am. So we got there around 9 am. The lady there would not let us leave our luggage at the hotel. She told us the tube station two blocks away could store them. Marlin Aldgate’s policy. We had to carry 12 bags (8 suitcases and smaller bags) to the station, which then told us there was no such thing. We finally found a liquor store nearby that would keep them for roughly $80. I had to leave all my belongings on the day we landed… at a liquor store. Oh, and they also told me if the room was ready early, we could get in for $50. I never expect to get in early… but why if it’s ready? If the room happens to be ready, what is the big deal? We did store all our earthly belongings at the liquor store until around 2:30 in the afternoon. At that point, she did let us get to our room 30 minutes early and graciously waved the charge. We stayed there nine nights. The place was fine besides that. Kitchen, living room, washer and dryer. Clean. Well kept. Good access to public transportation. HOWEVER… don’t stay there if you are coming from the States. I had someone tell me I should’ve asked before booking. I didn’t even know that would be an issue to ask about. But regardless… even if you check and know, why would you want to be in that position?

Leisure Family

10/10

Exceptional

05 Jul 2025

Aleksandra

Wonderful 2-bedroom 2 bathroom apartment. All the helpful amenities worked, and we were so happy with our stay!

Leisure Family

8/10

Excellent

01 Jul 2025

Rodney

The staff were very friendly. The room was clean and we'll equipment for our stay. The property does not have AC so be cautious during the hot months. I was unaware the property is under major exterior renovation. Be aware Monday through Friday 9-5 the hotel is currently an active construction site. There are no amenities at the apartment building. Close to the tube very convenient. Felt very safe and enjoyed our stay inbLondon.

Leisure Family

6/10

Pleasant

23 Jun 2025

Alison

I have to say we were disappointed with this accommodation, the apartment did not resemble the photos shown on site at all. The welcome pack was 4 tea bags, packet of coffee and 4 milk sachets, very poor and wouldn't really recommend.

Friends_and_family Friends

10/10

Exceptional

18 Jun 2025

ZULKIFLI

Its at a good location.
Room was clean.
Good smart tv.
Kitchenette make me easy to cook.
Washer and dryer helps me alot.
Front desk officers are friendly and helpful.

Leisure Self

10/10

Exceptional

16 Jun 2025

Lynne

Clean, spacious, good shower

Business

10/10

Exceptional

15 Jun 2025

Tim

Great overnight stop

As shown on Hotels.com. Bright, spacious, clean. Helpful staff. Great location and value

Partner

8/10

Excellent

10 Jun 2025

anita

Good location and spacious but you need to bring extra shampoo and shower gel because they only provide one set.

Partner

4/10

Poor

26 May 2025

Verified traveler

Not great

Shower was poor
Scaffolding up everywhere
Very noisey

Friends_and_family Family

8/10

Excellent

14 May 2025

Christine

Great for a family stay

This was the perfect apartment setup and stay for our family. It was close to transportation - wonderful restaurants in walking distance (Emilia’s craft pasta) and spacious for everyone to have their own space. Everyone at the front desk was helpful !

Friends_and_family Family

8/10

Excellent

08 May 2025

Verified traveler

Large apartment with separate kitchen and bedroom but no shampoo, soap or shower gel so had to nip to local supermarket to get some.

Room was quite cold with no ability to increase the temperature but at the rate I paid for the room its still a bargin.

Loads of scaffolding and boards up outside the building making it really difficult to find the place!

Business

6/10

Pleasant

06 May 2025

Shannon

The bed in the main bedroom was so uncomfortable. The washer/dryer was super convenient to have until it wouldn’t set to dry. We had to leave all our clothes out so they could air dry, wound up having to blow dry them. Our favorite thing about this property was how close it was to a convenient store, we stopped every night for snacks and drinks.

Leisure Family

10/10

Exceptional

05 May 2025

Mundrika

Great accommodation with easy access to tube stations, restaurants and shops near by.

Leisure Family

8/10

Excellent

01 May 2025

Tamara

The property was close to the Aldgate East Underground station, which was great. The couch and dining room chairs could use some spot cleaning. The rest of the apartment was clean and spacious. Good view from the living room windows. The front desk guy was great! It was noisy the last night we were there. An alarm in the building next door was going off and there was a party down below (probably due to people coming to town for the London Marathon).

Leisure Friends

8/10

Excellent

29 Apr 2025

Leslie

The beds were comfortable and kitchen was modern. The Marlin kindly provided an early check in.

We were not aware that the street/building was undergoing work. That would have been nice as it was hard to find as the facade was hidden.

Good central transportation location.

Leisure Family

10/10

Exceptional

18 Apr 2025

Niraj

Friendly and helpful staff. Early check in enabled ( for a pre- stated fee so all good). Covenkently locate near station and tower of london, plus if you walk a bot, to other keybattatactions
Propery ageing s bit bit no issues as such

Leisure Family

2/10

Poor

21 Mar 2025

Jack

We were not informed that the building is under construction. There were workers on scaffolding outside our windows all day for two days. It was horrible and I am most frustrated that even at check in they did not tell us.

Business