Bob W Tower Of London

2/10

Poor

24 Jul 2026

Jonathan

Disappointing from start to
Finish. No human interactions, dealing with bots on WhatsApp. Had blinds down entire stay due to hideous view, was like being in a cave. Things broken all over flat, couldn’t get them fixed as bot can’t communicate properly. Location was decent, thankfully we didn’t have to spend too long in the space. Wouldn’t use again. I want to deal with real people who can be onsite and deal with issues. Wouldn’t offer any kind of refund for all the issues so went over Bob W and complained to Hotels.com who did compensate, clearly they recognise the poor service Bob W provided

4/10

Poor

16 Jul 2026

Daniel

The room was not cleaned and after contacting them for a lost item, they refused to find it.

Family

6/10

Pleasant

16 Jul 2026

Jean-Noel

Spacious and modern space. They take care of their guests. Only problem was 31c degrees inside the apartment even with 3 fans running.

10/10

Exceptional

10 Jul 2026

Ronald

Amazing accommodations with pretty much anything you need. Location is spectacular! We will definitely go back again

Family_with_children

6/10

Pleasant

06 Jul 2026

Raul Perez

Pros: location was great. Easy access to the train station and restaurants. They have a storage room to leave luggage while waiting to check-in.
Cons: no AC so the room was hot even with windows open and the small fans they provided. I did not realize rooms not equipped with AC when booking. Also cleaning could be better.

Family_with_children

10/10

Exceptional

04 Jul 2026

Stephan

it was a great experience. The room was clean. The location was perfect walking distance to almost everything and the food spots around.

Friends_and_family Family

10/10

Exceptional

27 May 2026

Martin

Super location, stunning price, very clean apartment with lots of facilities. Stunning comms with a great team. Highly recommended.

Partner

6/10

Pleasant

11 May 2026

Catherine

Thr location of this hotel is fantastic. Steps from major attractions and the Underground. The extra space and a kitchen was very nice.

We experienced a similar issue as others. No sheets or covers for the pullout bed. We spent almost an hour chatting with the host to find some only to be allowed to grab some from another room.

We also had some issues with cleanliness. The drain in the shower was pulled out and full of hair. The dish rack was dirty, etc. Just made you question the cleanliness overall.

10/10

Exceptional

26 Mar 2026

Annemarie

Excellent location.
Great apartment with everything you can think of! Communication was excellent

Partner

6/10

Pleasant

01 Dec 2025

Gilles

Very convenient location, stuff rapidly available and kind, but hygiene not at its best in the flat (dust and hair under bed and sofa, trash not emptied, mold in the bathroom).

10/10

Exceptional

02 Nov 2025

Mary

Fantastisk på många olika sätt. Mer info i min Google reviews! Rekommenderas varmt!

Friends_and_family Family

8/10

Excellent

30 Oct 2025

Hyung Keun

Very difficult to move to my room with luguggages. Level4 without lift!

Friends_and_family Family

6/10

Pleasant

27 Aug 2025

joseph

Third floor is difficult when you have heavy luggage since there is no lift in the building, LOUD AF and not ventilation within apt. Windows open slightly, four fans provided.

Leisure Family

8/10

Excellent

12 Jul 2025

Carlos A.

Great central location near the Tower of London, with shops and restaurants close by. The room was spacious and well equipped, which was a pleasant surprise for a budget stay. However, it got quite hot even in mild weather—fans didn’t cool the room effectively, and the windows only open slightly, so ventilation was limited.

Room A1 had a constant low bass-like noise, which I initially thought was from clubs, but it continued even on weekday mornings. Possibly road noise, though a clearer explanation from the hotel would be helpful.

Overall, a decent budget option if you’re prioritizing location, but be aware of the potential for heat and noise.

Business Family

10/10

Exceptional

05 Jul 2025

Romina M

We’ve stayed at Bob W several times now and have found the rooms clean and comfortable. The staff are also very responsive and the location is very convenient.

Leisure Family

10/10

Exceptional

30 Jun 2025

Ryan

Space was generous.

Business_and_leisure Partner

10/10

Exceptional

07 Jun 2025

Shaharazaad

Great customer service.

Friends_and_family Family

8/10

Excellent

21 May 2025

Gueck

Overall this was a good property. Much more spacious than typical budget hotel room and loved having a kitchen and laundry machine.

Only two things that were cons, no elevator and no air conditioning. We just happen to be there during high 70s/80s so it was very warm. Luckily there were several fans in the unit and we turned them all on to help cool the place down. The other item is no elevator, which I thought wasn’t going to be that big of a deal cause we got a unit on the second floor but these are high ceiling units so it was 4/5 flights with heavy luggage.

Leisure Partner

8/10

Excellent

15 May 2025

Grace

We had some issues with the TV not working well, and we were very excited to use the Free Gym pass but when they gave us the code (to the local gyms online pass) it said we had to pay a registration fee which I didn’t expect. But to be fair we just ended up not asking the Bob W Team ab it and we never went to the gym so if you want to use the gym just check with them first if it is really REALLY free. Some things in the room were also amiss like hooks not fully attached to the wall.

Dispute all of that, we did very much like our stay!! Very awesome location and I wish we used the kitchen because it was nice but there was too much amazing food around. They were also very responsive when we did have questions, and the rooms inside were quiet so even though there were almost certainly other guests we did not hear them.

Leisure Partner

6/10

Pleasant

19 Apr 2025

gemma

Bob W at Tower bridge was a great location during the day for sightseeing but after late and way past midnight it was sooo noisy we couldn’t sleep. Horns beeping all night, cars, music etc outside on the Main Street was horrendous, especially with 2 tired kids in tow. Apartment large and clean but a bit dated in decor. Can’t see what their so-called interior designer did, apart from painting the ceiling dark as the kitchen was from the 80’s! A few little touches like some milk wouldn’t have gone a miss and no camera film in the instant camera. I’d say good for a couple but not great for families.

Leisure Family_with_children

4/10

Poor

31 Mar 2025

Verified traveler

Rough round the edges

Easy to access but blinds broken, plug socket smashed, filler visible and chipped paint, noisy fridge leading to a sleepless night, seriously needs an updated bathroom and new towels as they’re falling to pieces and no lock on the inside of the door which doesn’t feel safe for a female on their own

Business

10/10

Exceptional

26 Mar 2025

Carlos

Great

Everything was great. The only not so comfortable thing, was to carry the luggage to the second floor by the stairs.

Friends_and_family Family

10/10

Exceptional

18 Feb 2025

Yumi

Bob W was excellent and we will be back ! Energy neutral stay made us feel that they care and we lover all the concept. Location was great too. They answered every little question I had. Thank you Bob!!

Leisure Family_with_children

10/10

Exceptional

05 Feb 2025

Margaret

Close to important sites

10/10

Exceptional

24 Jan 2025

Jennifer

Lovely apartment with great customer service. Was disappointed the oven didn’t work so I had to leave some food behind as I couldn’t cook it!

Business

10/10

Exceptional

02 Jan 2025

R

We’ve stayed at Bob W a few times now and have always loved our stay. The staff are very responsive to requests. The location is convenient for traveling all over the city and the room amenities, especially the washing machine, are great for a family.

Leisure Family

10/10

Exceptional

28 Nov 2024

Matt

Excellent location and price

It’s an excellent location, loads of room, great facilities and for a really good price. We couldn’t fault it and will return.

Partner

10/10

Exceptional

13 Oct 2024

Oskar

We did enjoy the stay and did barely miss anything we expected from the Apartment.
The location was perfect for us. You can find anything within minutes. Not just the Tower 🌉 and Sky Garden 🏙. There are a lot of Pup's , foodstores and shops all around.
We would stay again at Bow W. Tower of London Apartment.

Leisure Family_with_children

10/10

Exceptional

28 Sep 2024

Narmada

The team is great at Bob W. they make it easy and comfortable for everyone!Will stay with them for sure in the future.

Leisure Family

10/10

Exceptional

17 Aug 2024

Laura

Apartment was perfect for our week in London. Clean, conveniently located, and great customer service. We will be back!

Leisure Family

10/10

Exceptional

31 Jul 2024

Jennie

Great family stay

The property was excellent throughout from hallways to apartment. Very homely with all the appliances and comforts your home would have. It was 30oC in London this weekend but the fans, air on units kept the apt cool enough for the 4 of us to sleep comfortably.

Friends_and_family Family

6/10

Pleasant

26 Jul 2024

Verified traveler

Family friendly place and perfect location however I think the place needs a little deep clean session. Bathroom sink was clogged and there were dark stains everywhere in the shower stall.

Friends_and_family Family

8/10

Excellent

17 Jul 2024

Christian

No outlet inside bathroom / needed to use one right outside with hair dryer. Cant see myself on mirror when i used it. Very cute and well maintained place to stay

Leisure Family

8/10

Excellent

14 Jul 2024

Verified traveler

Great location. Staff was very responsive- bathroom was not very clean and washer/dryer wasn’t functioning well. Neither was towel warmer- suggest a detailed instruction to be provided. Overall we had good time and appreciated the convenience of the location.

Friends_and_family Family

10/10

Exceptional

08 Jul 2024

SHIHMIN

Regarding Bob W, I was really amazing during our stay for 9 days. Even though some issue happened, Bob W can arrange their team to solve it immediately. No matter room cleanness or communication, it’s awesome. I would like to recommend this hotel as your best choice when you are in London.

Friends_and_family Family

8/10

Excellent

05 Jul 2024

Diane

the property is on a busy street so it's a bit noisy. Room temp was not easy to adjust. No elevator.

10/10

Exceptional

30 Jun 2024

R

The staff were always very helpful and the communication with the team was excellent.

Leisure Family

10/10

Exceptional

29 Jun 2024

Beatriz

Nice area and the place was very clean, excellent communication with the staff. Just one thing, be aware there is not lift, you have to carry on your luggage to the upper levels by yourself. Other than that, I recommend to stay in Bob W!

Leisure Family

10/10

Exceptional

24 Jun 2024

Richard

Nice apartment, great location, accommodated for nicely

10/10

Exceptional

19 Jun 2024

Jenny

Everything was amazing.

Friends_and_family Family

10/10

Exceptional

19 Jun 2024

Brett

Property was easy to access and location was ideal for travel to Borough Market, Tower of London and area dining.

Leisure Family

8/10

Excellent

18 Jun 2024

Paul

Nice room. Great walking area near Tower of London.

Leisure Family_with_children

8/10

Excellent

08 Jun 2024

Nin

Very friendly and reachable to contact if anything however I think the bathroom really needs to get renovated and cleaned properly. Easy access to transport overall good

Leisure Friends

10/10

Exceptional

01 Jun 2024

Belinda

Such a lovely place with everything you need plus some extras. Very comfortable beds too. Will recommend.

Friends_and_family Family

10/10

Exceptional

27 May 2024

Verified traveler

Thank you for such an excellent stay and looking after us

Friends_and_family Family

8/10

Excellent

14 May 2024

Maria

Every thing was perfect!
Thank you
I’ll definitely recomend you

Leisure Family

8/10

Excellent

09 May 2024

Terry

This property is in a great location, close to London Tower. It's a clean and comfortable place and was a great place to stay of you want to see old London and the many churches dating back a millennia or so. Would recommend this property to others. Liked the free gym and yoga offers.

Leisure Family

10/10

Exceptional

16 Apr 2024

Carrie

Cute apartment so close to the Tower of London.
Really liked it.

Leisure Friends

8/10

Excellent

30 Mar 2024

Scott

Great location and was awesome having a kitchen / laundry facilities. Only word of warning is be aware of the stairs needed to get to the top floor (especially with luggage). Oh and make sure you keep the bathroom door closed if you have a shower - lest you set off the fire alarm and summon the fire brigade!

Leisure Family_with_children

10/10

Exceptional

28 Mar 2024

Meihong

Nice place

Great location. Manager responded to my questions immediately. Laundry machine is in the unit. I definitely recommend it to my family and friends.

Friends_and_family Family

10/10

Exceptional

16 Mar 2024

Eduardo

We really enjoyed our stay at BOB W in London. The room was cozy and had everything we needed and more (the old fashioned nintendo was a huge plus for me and the kids). We used the kitchen for breakfast which saved us time and money. We did have a little setback with water pressure in the shower but it was fixed the next day. Management texted me frequently to make sure everything was good so that was a plus. Two tube stations and a grocery store are about a 5 minute walk away. Numerous restaurants are also nearby. The only negative would be the lack of a lift so I had to carry four 45 lb suitcases up the stairs the first day but something to think about if you have any mobility issues. Thank you much for everything and will definitely stay here again in the future!

Leisure Family

6/10

Pleasant

15 Feb 2024

Verified traveler

February vacation

The flat is cute and the location is superb. It has everything necessary for a comfortable stay. We were initially charmed with the personal
Touches and artsy feel. However, when we arrived late at night and we had to get the sofa bed ready for our children, we could r easily find the bed sheets, etc. We found comforters, pillows and sheets in the closet, but they looked used and dirty. One of the duvets had yellow stains, the pillows had used pillowcases, and the mat cover for the sofa bed was full disgusting
yellow stains, which made us question everything and made us feel we couldn’t trust the cleanliness of anything else in the place. Needless to say, we did not use that bed mat. Upon scrambling around at 2 am, we found some bags that seemed to have clean sheets and duvet covers. We hope they were freshly cleaned. I think the cleaners have to be better trained. There were hairs on the kitchen table. There are stains on the walls and doors that make us question how clean things really are. I wish we didn’t have to second guess this. It would have been a perfect stay otherwise. I hope this gets corrected so We can recommend to
Others.

Friends_and_family Family

10/10

Exceptional

30 Dec 2023

Foster

Lovely Place

Really nice place, good environment and access to places. Would stay again.
Only issue was heating, but overall I and my family enjoued our time there.

Friends_and_family Family

10/10

Exceptional

04 Dec 2023

Gail

Fantastic Location

Fantastic location. A few mins walk to Tower Hill and Tower Gateway stations. We where 4 adults and plenty of room. Would stay again.

Friends_and_family Friends

10/10

Exceptional

03 Dec 2023

chris

Exceptional customer service

Exceptional customer service, great location & good value for London

Friends_and_family Family

10/10

Exceptional

01 Dec 2023

David

great location, fantastic layout ideal for short business stay in the City. Will book again.

Business

10/10

Exceptional

24 Nov 2023

Ian

A quirky, modern apartment. The size was not too bad for 4 adults in the apartment. Amenities and facilities provided are sufficient. The toilet felt a bit dated and less maintained compared to the rest of the apartment. The apartment is located in an office district, so it was not the nearest to tourist attractions apart from the Tower of London, but it is quiet and safe in the evenings and weekends. The nearest underground stations are about a 10 minute walk away.
They provided luggage storage on the check in and check out days, which was convenient so we didn't have to find a left luggage service. Overall we had a pleasant stay.

Leisure Family

6/10

Pleasant

09 Nov 2023

Paul

nice hotel just not my room

really nice and secure place unfortunately i was in room 1b which even though at the back of the hotel was quiet noisy- the hotel is in a busy road. Also my room had the boiler (not sure if just my room or the whole hotel) right next to the bed which kept firing up throughout the night so i hardly slept. if other rooms don't have the boiler then they prob all good to stay in.

Business

10/10

Exceptional

12 Oct 2023

Tim

The property was spotless when we arrived. We communicated with a few questions abd got quixk responses. It was a good find in downtown London and had some great restaurants close by. Short walk to the Tube as well.

Leisure Partner

10/10

Exceptional

14 Sep 2023

Sarah

Amazing place to stay!

Leisure Family

10/10

Exceptional

01 Sep 2023

Miriam

Excellent property. Very comfortable with all amenities. Lovely little touches like the umbrella and camera to use. Clean and comfortable. Access was easy and communication was brilliant.

Leisure Family

10/10

Exceptional

31 Aug 2023

Albin

Amazing place

Leisure Family_with_children

8/10

Excellent

25 Aug 2023

Mike

Loved the location. Loved the extras provided ( coffee, tea, charging cables etc). Lots of room to relax and prepare meals if you want.

It would be nice if the unit had air conditioning and some hanging shelves in the closet.

I recommend this flat.

Leisure Family

8/10

Excellent

18 Aug 2023

Richard

9/10. I’ve never gone for this type of hotel before, but I’m glad we did. The apartment is great, super clean, modern and everything you could possibly need. We’d definitely stay in another BOB W apart-hotel, especially abroad. You could quite easily see the sights of a city, and still live like you’re at home. The price is perfect, some great little personal touches as well and comms were great. The only negative, the air-conditioning wasn’t working but they pre-supplied a couple of good fans and a portable air-con unit; otherwise this would be an undeniable 10/10 review.

10/10

Exceptional

16 Aug 2023

Nathalie

nice flat, very reactive and helpful manager

Leisure Family

10/10

Exceptional

14 Aug 2023

Gillian

A fabulous find!

Great place to stay with family, lovely stylish, well appointed apartment in great location. Communication was first class, will definitely recommend & use again.

Friends_and_family Family

10/10

Exceptional

26 Jul 2023

Alison

Great location. Attention to detail was impressive and customer service excellent. Well done Bob W

Friends_and_family Family

10/10

Exceptional

20 Jul 2023

Ruth

Lovely flat, fully equipped, super clean, excellent location and very good communication.

Leisure Family

10/10

Exceptional

02 Jul 2023

Jodi

Excellent location. Great attention to details needed for your stay. Clean. Prompt response to questions and needs.

Leisure Family

10/10

Exceptional

11 Jun 2023

Nabila

We had such a great time at Bobs. The communication is excellent, very accommodating. The property is clean, near a few attractions, underground, markets and lots of cafes. It really was the best stay. If we ever visit London again, it would definitely be at Bob’s.

Leisure Family_with_children

10/10

Exceptional

08 May 2023

Dylan

Bob W Tower is an amazing hotel. The service was an A
They went above and beyond. The kitchen area wow!!!! All the amenities that were offered. Shower best for any London hotel, and the size of the room, WOW !!!! My dad and I loved the property. Well worth a stay! Looking forward to staying again at Bob W Tower of London.

Leisure Family

10/10

Exceptional

20 Apr 2023

Matt

We loved this property. Amazing to walk out the front door and see the Tower of London to our right. The flat was clean and cozy, and had everything we wanted, including laundry. We will definitely stay here again!

Leisure Family_with_children

10/10

Exceptional

24 Mar 2023

Cary

Enjoyable Stay at Bob W Tower of London

Excellent stay at Bob W Tower of London. I didn't expect such a roomy and modern hotel. The room had so many extras like plug adapters, charging cords, washer/dryer, etc. It's not in the heart of the tourist area (excecpt Tower of London) so plan on taking the tube or cabs to get everywhere - we liked that. Good customer service as well.

Friends_and_family Family

10/10

Exceptional

26 Feb 2023

R

Excellent location with great kitchen facilities, especially the washing machine. Not having a lift was a little tricky but we managed. Would definitely want to stay again. It was nice to have all you could need within the city of London.

Leisure Family

10/10

Exceptional

18 Feb 2023

Sarah

Great family stay

Brilliant stay perfect for families they think of everything here at Bob Will definitely be back next time when we’re in London