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Great St Helen Hotel

London · United Kingdom

36 Great St HelensView location

7.6/10Very good147 Reviews
Cleanliness8.6/108.6
Service8.2/108.2
Comfort7.0/107.0
Condition7.8/107.8
Amenities7.4/107.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Great St Helen Hotel

Great St Helen Hotel offers accommodation in London.

Every room at this hotel is air conditioned and features a flat-screen TV. All rooms have a private bathroom with bath or shower and free toiletries provided. A TV is also included.

There is a 24-hour front desk at the property.

Tower of London is 800 metres from Great St Helen Hotel, while Tower Bridge is 1. 1 km from the property. The nearest airport is London City Airport, 9 km from the property.

Read more about this hotelShow less

With a stay at Great St Helen Hotel, you'll be centrally located in London, just a 4-minute walk from Liverpool Street and 11 minutes by foot from London Bridge. This hotel is 0.3 mi (0.6 km) from Sky Garden and 0.6 mi (0.9 km) from River Thames.

Make yourself at home in one of the 18 air-conditioned rooms featuring flat-screen televisions. Complimentary wired internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.

Featured amenities include a business center, a 24-hour front desk, and luggage storage.

Popular amenities

Free WiFi
Concierge
Non-smoking
Business facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 10:30 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Green Tourism Program Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets not allowed

Cleaning and safety

Sanitization
Contactless check-out is available Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Cashless payment methods are available for all transactions.
    • Contactless check-out is available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Minimal age
    18
  • Spoken Language

    Russian

    English

    Polish

Nearby attractions

The Gherkin 0.2 km / 0.1 mi
Leadenhall Market 0.3 km / 0.2 mi
Liverpool Street 0.4 km / 0.2 mi
Sky Garden 0.6 km / 0.3 mi
London Bridge 0.9 km / 0.6 mi
River Thames 0.9 km / 0.6 mi
Old Spitalfields Market 1 km / 0.6 mi
Brick Lane 1.1 km / 0.7 mi
Barbican Centre 1.2 km / 0.8 mi
Borough Market 1.3 km / 0.8 mi
Tower of London 1.3 km / 0.8 mi
St. Paul's Cathedral 1.4 km / 0.8 mi
The Shard 1.4 km / 0.9 mi
Tower Bridge 1.4 km / 0.9 mi
Tate Modern 1.8 km / 1.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 18
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Maestro
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fi
  • 24-hour security
Show 12 more facilities & services
  • Smoke detector
  • Hotel safe
  • Lift access
  • Electric kettle
  • Non-smoking area
  • Meeting room
  • Business centre
  • Early Check-inExtra charge
  • Early departure
  • Minimum check-in age: 18
  • Online check-in
  • Sustainable building
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room ECONOMYRoom • ECONOMYROO.EY

    Photos are not available for this room type.

    Great St Helen Hotel

    Room ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Great St Helen Hotel

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE BASICDOUBLE • BASIC • 2 Bedrooms • 130 m²DBL.Z1
    DOUBLE BASICPhoto unavailable9 photos

    Great St Helen Hotel

    DOUBLE BASIC

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    130 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    Double bed 131-150 width
    Bedrooms
    2
    Room type
    DOUBLE
    View / characteristic
    BASIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.Z1

    Room amenities

    • Wi-fi
    • 220V power supply
    • Cable TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 10 Bedrooms • 130 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable7 photos

    Great St Helen Hotel

    DOUBLE STANDARD

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    130 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    10
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Wi-fi
    • 220V power supply

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE BASICDOUBLE • BASICDBL.Z1-1

    Photos are not available for this room type.

    Great St Helen Hotel

    DOUBLE BASIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    BASIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.Z1-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Great St Helen Hotel

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ECONOMYDOUBLE • ECONOMYDBL.EY-1

    Photos are not available for this room type.

    Great St Helen Hotel

    DOUBLE ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EY-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ECONOMYDOUBLE • ECONOMY • 1 Bedroom • 115 m²DBL.EY
    DOUBLE ECONOMYPhoto unavailable8 photos

    Great St Helen Hotel

    DOUBLE ECONOMY

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    115 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Futon
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EY

    No detailed facility list available for this room.

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Great St Helen Hotel

7.6
Very good
147 Reviews
Cleanliness
8.6 /10
Service
8.2 /10
Comfort
7.0 /10
Condition
7.8 /10
Amenities
7.4 /10
50 reviews shown
8/10
Excellent
31 Jul 2026
Andriy
That was a work stay for me so it was really annoying that Wifi in the room was not consistent, especially in the evening. If hotel fixed that, that would be a very decent option to stay so close to Liverpool Street station despite somewhat smallish room sizes. Quality of sleep was very good because of good quality mattress and meaningful air conditioning.
10/10
Exceptional
16 Jun 2026
Devon
Great staff, we were lucky to have our room ready early enough to have a full day there!
Partner
10/10
Exceptional
27 May 2026
Carleen
A pleasant stay for an overnight business trip. Great location and well priced.
Self
10/10
Exceptional
19 Apr 2026
Jamshid
Friendly staff and comfy room
Self
8/10
Excellent
11 Apr 2026
Sandra
Great location and
10/10
Exceptional
07 Mar 2026
Norma
perfect had everything i needed for the night / clean
Self
8/10
Excellent
25 Feb 2026
Simon
……..
10/10
Exceptional
03 Feb 2026
Paul
hotel great and surprisngly quiet given i was on the ground floor in one of the busiest roads in the city!
8/10
Excellent
11 Jan 2026
Matthew
Great central location
Business
10/10
Exceptional
04 Jan 2026
Joseph
Very nice basic, clean overnight accommodation.
2/10
Poor
05 Dec 2025
Nicholas
AVOID THIS PLACE LIKE THE PLAGUE - I arrived at about 11pm, after a 5am start and no lunch, with some hot food I had just purchased. On arrival at my room the key card slot to make the lights work was not working. Two guys came down to try and fix it. This involved smashing it so hard the neighbours came out to complain and using double sided tape. Meanwhile I was sat in the room in complete darkness (no windows) as my food went cold. I asked if they could move me to another room but was told they were fully booked. This was a lie they had been told to tell me by someone they contact by phone (they thought I couldn’t understand the language). Given my increasing unhappiness they then agree to move me to another room. I asked how this was possible if they were fully booked. I was told that they would need to fix my room and put people who were coming later in there - another lie. In the second room the TV was not working. After another visit from the two guys, much replugging in of the TV and messing around they agreed the TV was broken. They then moved me to a 3rd room (despite being “fully booked”). The lights and TV worked, although this room was infested by flies. I resigned myself to the situation, threw away my now stone cold food and went to bed. Worst hotel experience in a long time.
4/10
Poor
20 Nov 2025
Michael
Welcome to Japan.

I never do such a small hotel room.
Business
10/10
Exceptional
14 Nov 2025
Keith
V good
Business
10/10
Exceptional
09 Nov 2025
Catherine
Very central and polite staff.
10/10
Exceptional
09 Sep 2025
Emma
You are right next to the Horizon 22 front door! Less than 5 minute walk to the Liverpool st station. Great location, clean and comfortable facilities. Would recommend
Business Self
10/10
Exceptional
16 Aug 2025
Verified traveler

A good hotel for both London shopping and Wembley

Comfortable budget hotel for easy access to centre & Wembley. Water and snacks. Comfortable bed.
Self
10/10
Exceptional
02 Aug 2025
J
Just looking for a clean bed and bathroom for a quick overnight stay and the hotel provided just that.
Business
6/10
Pleasant
03 Jul 2025
Verified traveler

Good location but not at all luxury.

I didn’t love it to be honest.
Business
4/10
Poor
14 Jun 2025
Shaun
Reception was rude, the room was small, the furniture was damaged.
Business
6/10
Pleasant
03 Jun 2025
Rodrigo
Very small room and very uncomfortable bed and pillows. For the price paid the value isn’t there.
Business
8/10
Excellent
16 Apr 2025
John
Good room, no facilities at all but it's location is such that it does not really matter, plus it states that on booking.
6/10
Pleasant
10 Mar 2025
vijay
rolms are vewry cramp and there is NO breakfast ... great if you jsut need a room .. facilites in the room are good.. over all good room but just a bit cramped all round..
10/10
Exceptional
09 Mar 2025
Roger
Rooms a bit small but all was excellent. Quiet and clean.
Leisure Partner
10/10
Exceptional
13 Feb 2025
Kris

Have stayed previously

I didn't stay
8/10
Excellent
22 Nov 2024
Delwar

Good location, friendly staff

Small room, toilet wasnt properly cleaned. Easy check-in and friendly staff. Good location near Liverpool St station with lots of food options
Business
8/10
Excellent
18 Nov 2024
Andrew
Central location. Very close to Liverpool St station. Nice friendly staff
Friends_and_family Friends
10/10
Exceptional
04 Nov 2024
Andrew

Convenience

Very conveniently located near Liverpool street station and easy to find. Quick check in and rooms very comfortable for what you need on just an overnight stop.
Business
8/10
Excellent
21 Sep 2024
Verified traveler

Comfortable and convenient

Convenient location for business trip. Comfortable and good value for money.
Business
8/10
Excellent
26 Feb 2024
Mark
Furniture a little dated / worn, and door handle to room was falling off. Clean, functional, but a little 'unloved'.
Business Self
6/10
Pleasant
07 Dec 2023
Simone
The location is great, but the room was tiny annd very simple and warm. I did not manage to adjust the heating.
Business
10/10
Exceptional
27 Nov 2023
Paul
Thought it was great
Leisure Partner
2/10
Poor
28 Jul 2023
Joanna

No window in room !

Room had NO WINDOW , but that was not mentioned on room info when i booked . Bed up against a wall, bathroom had a window. Room was roasting , very misleading to sell a windowless room without telling prople
Business
4/10
Poor
13 Jul 2023
Verified traveler

Tiny room

Smallest hotel room I've ever stayed in. No desk so unable to work. Good location but impractrical room. Would not stay again
Business
4/10
Poor
12 Jul 2023
Patrik
The offered room was in the basement, with a small window and little daylight. When booking on this platform, this was not indicated. The fee for this tiny room and location in the basement was by far too high.
I will not consider this establishment any longer for my stays in London
8/10
Excellent
25 Jun 2023
Elaine
Great location. Lift broken so had to lug suitcases up and down stairs 2 flights. Air conditioning shut off every 3 hours so would wake up in the night very warm and have to restart it. Snug but had everything we needed including a small fridge. Shower was great.
Leisure Partner
8/10
Excellent
23 Jun 2023
Will
Good room for an overnight stay, fridge is a great touch. Noisy area at the moment due to skyscraper being constructed but apart from that, nice stay.
Business_and_leisure Self
8/10
Excellent
18 Jun 2023
james
Nice. But tiny room!
Leisure Partner
10/10
Exceptional
31 May 2023
Aimee
The staff were so polite and friendly. It was within walking distant to some good food places and the train stations. The bed was comfortable. I would definitely stay again.
Leisure Friends
6/10
Pleasant
20 May 2023
William

It's a 2 star and small

It's a nice 2-star hotel at best. Your paying for the location that's all. The room was very small and straight off the reception. It was basic and uncomfortable but it was at least clean.
Business
8/10
Excellent
03 May 2023
Rachel
Staff were lovely and no complaints about the facilities. Only thing is the rooms are absolutely tiny. I got a standard room for 2 adults and the only thing that really fits 2 is the bed. There’s barely enough room for 1 person to walk, let alone 2. The bathroom is minuscule. Doesn’t feel like a 4 star hotel as it is listed. I have stayed in nicer 3 star hotels. But again, the place functions and the staff are great. Just a little bit of false advertising
Leisure Friends
10/10
Exceptional
11 Apr 2023
Kamini
Very nice rooms, cosy and nicely decorated at a great price.
Leisure Partner
10/10
Exceptional
31 Mar 2023
Adrian
Well located… good price.
Business Self
10/10
Exceptional
26 Mar 2023
Louis
Reminded me of the house in up in between the sky scrappers loved it
10/10
Exceptional
12 Mar 2023
Alan
Wonderful small property near central business district of London, close to the Liverpool train station, pubs and restaurants. Clean wonderful bathroom.

Like many London hotels, rooms are very compact.
Business Self
8/10
Excellent
08 Mar 2023
Abdelrahman
The bed or mattress is not very much comfortable
Friends_and_family Friends
8/10
Excellent
13 Feb 2023
sina
Nice
Business_and_leisure Self
8/10
Excellent
21 Jan 2023
Maria E

Convenient location

Great location but quite tight in space around bed and shower room.
Partner
10/10
Exceptional
13 Jan 2023
Alex
Simple place but pleasant
Business Self
10/10
Exceptional
08 Jun 2026
Martin
Nice quiet in the middle of london
Partner
6/10
Pleasant
03 May 2026
Eivind
.
Partner

Location & surroundings

Great St Helen Hotel
36 Great St Helens, St. Paul's Cathedral And The City, United Kingdom

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Great St Helen Hotel

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