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Sun Street Hotel

London · United Kingdom

Sun Street, 5 -15View location

9.2/10Excellent224 Reviews
Cleanliness9.8/109.8
Service9.4/109.4
Comfort9.4/109.4
Condition9.6/109.6
Amenities9.4/109.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Sun Street Hotel

The 41 welcoming accomodation units offer a perfect place to relax at the end of the day. Moreover, there is a wireless Internet connection available on-site. Additionally, the premises provide a reception service the whole day through. This property's common areas are handicapped friendly.

The hotel also has a disability-friendly room.

Read more about this hotelShow less

With a stay at Sun Street Hotel Shoreditch, you'll be centrally located in London, just a 5-minute walk from Liverpool Street and 12 minutes by foot from Brick Lane. This luxury hotel is 1.1 mi (1.8 km) from St. Paul's Cathedral and 1.3 mi (2.1 km) from London Bridge.

Make yourself at home in one of the 41 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have designer toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.

Popular amenities

Free WiFi
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available Green Tourism Program Professional property host/manager Property does not offer onsite COVID-19 testing Pets allowed Pet max weight (per pet) in kg is 20 Pet max weight (per pet) in lb is 44 Only dogs are allowed Maximum number of pets per room 1 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Special Instructions
    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and debit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
  • Minimal age
    18
  • Optional fees
    • Fee for full breakfast: approximately GBP 25 to 25 per person
    • Pet fee: GBP 50 per accommodation, per day
    • Service animals are exempt from fees
    • Service fee: 5 percent

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Hindi

    English

    Italian

    Polish

    French

    Romanian

Nearby attractions

Liverpool Street 0.4 km / 0.2 mi
Barbican Centre 0.6 km / 0.4 mi
Old Spitalfields Market 0.9 km / 0.6 mi
Brick Lane 1 km / 0.6 mi
The Gherkin 1.1 km / 0.7 mi
Leadenhall Market 1.2 km / 0.7 mi
Sky Garden 1.4 km / 0.9 mi
St. Paul's Cathedral 1.7 km / 1.1 mi
Tower of London 1.7 km / 1.1 mi
Borough Market 2.1 km / 1.3 mi
The Shard 2.2 km / 1.3 mi
Tower Bridge 2.3 km / 1.4 mi
Tate Modern 2.3 km / 1.4 mi
The Strand 2.3 km / 1.4 mi
Blackfriars Bridge 2.4 km / 1.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 41
  • hotel
  • Small pets allowed (under 5 kg)Extra charge
  • Wheelchair-accessible
  • 24-hour reception
  • Wi-fi
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • 24-hour security
  • Smoke detector
  • Cloakroom
  • Newspaper stand
Show 12 more facilities & services
  • Luggage room
  • Dining area
  • Library
  • Towels and bed linen
  • BarExtra charge
  • Restaurant
  • Smoking area
  • Highchairs
  • Air conditioning in Restaurant
  • Breakfast room
  • Conference room
  • Meeting room
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Sun Street Hotel

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-2

    Photos are not available for this room type.

    Sun Street Hotel

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Sun Street Hotel

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU

    Photos are not available for this room type.

    Sun Street Hotel

    DOUBLE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXE KING BEDSUITE • DELUXE KING BEDSUI.DX-KG

    Photos are not available for this room type.

    Sun Street Hotel

    SUITE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Sun Street Hotel

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING BED NON SMOKINGSTUDIO • KING BED NON SMOKINGSTU.KG-NM

    Photos are not available for this room type.

    Sun Street Hotel

    STUDIO KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Sun Street Hotel

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    Sun Street Hotel

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Sun Street Hotel

9.2
Excellent
224 Reviews
Cleanliness
9.8 /10
Service
9.4 /10
Comfort
9.4 /10
Condition
9.6 /10
Amenities
9.4 /10
75 reviews shown
10/10
Exceptional
09 Jul 2026
Jacqueline
Great boutique hotel in great location. Our room was lovely and just what we wanted. Quiet over the weekend, comfy and good air con. We absolutely would book again. Lovely location with good options. Had a fantastic Mexican one night close by.
Partner
10/10
Exceptional
09 Jul 2026
Lynsey
First class!
Partner
10/10
Exceptional
14 Jun 2026
Penelope
Friendly and helpful staff. Lovely reception rooms/library/bar. Good breakfast. Be aware of construction works being carried out opposite hotel.
Would happily stay again.
Partner
10/10
Exceptional
11 Jun 2026
Beth
Absolutely gem, the superior room is super spacious with an incredibly comfy big bed, beautiful bedding with sumptuous linens, high-quality pillows and duvet. I’m always dubious when rooms are called soundproof but this really was. We were in the first floor and it was silent - a miracle in central London! The bar is wonderfully cosy and intimate, the dirty martinis a little too delicious! We didn’t make it to Lima this time but I’ve been before and it’s amazing. Overall, what a find in an incredible location.
Partner
10/10
Exceptional
10 May 2026
Jon
Our 2 night stay was excellent. Well maintained with super friendly and helpful staff.
Partner
10/10
Exceptional
12 Apr 2026
Cuong
Check in was quick as I completed pre-check in online.

The property is on a quite street in the city mile.

I had a junior suite which was a great choice, spacious and big bathroom with separate shower, toilet and bath, plus walk in wardrobe. Japanese toilet is a nice touch.

The room I had was set away from others so it was private and quiet. The bed is really comfy. As with the entire property, it is tastefully decorated throughout.

I will stay here again, and one of the best hotels I've stayed at in London.
Partner
6/10
Pleasant
08 Apr 2026
Andrew
The hotel room was lovely and
10/10
Exceptional
08 Mar 2026
Matthew
This is a fantastic hotel and exceptional value for money.
As it is with most hotel's in London the lack of parking is an issue. We used the secure parking at the Barbican which was good value at £24 for two days, but is a 10 minute walk. This hotel is located in the city,so pretty quiet at weekends. It has a nice bar and the breakfast was really good. We didn't eat at the hotel, but the menu did look good and the prices were around £20 for a main course.
Overall we had a really enjoyable stay.
Partner
10/10
Exceptional
20 Feb 2026
Christopher
Nice quiet hotel with very high end fixtures and a striking design. Will be back.
Business
10/10
Exceptional
27 Nov 2025
Anna
Amazing room and environment. Great breakfast!
Business Self
10/10
Exceptional
23 Nov 2025
Ruth
Hotel, staff, room, facilities, all faultless
Leisure
10/10
Exceptional
26 Oct 2025
Ben
Very quiet hotel for central London with friendly and helpful staff, a quality bar and character. The rooms as you’d expect in any city hotel are compact but clean tidy and well furnished, an ideal location to explore Shoreditch and central London.
Partner
10/10
Exceptional
15 Oct 2025
Jeff
This is a very nice property with friendly and helpful staff. The large rooms are well appointed and in stark contrast to the tiny ones generally found in London.
Business Self
10/10
Exceptional
02 Oct 2025
Niklas
The suite was really nice and the staff very friendly. As it is an old building, the windows are a bit small which makes the room darker but it fits the interior design. Overall we had a really nice stay at this hotel for two nights. Currently there is a big construction site opposite the hotel and while the road was closed, it wasn't noisy.
Leisure Partner
10/10
Exceptional
02 Oct 2025
Hannah
The team couldn’t do enough for us, we had the best stay and would love to be back!
Leisure Pet
10/10
Exceptional
23 Sep 2025
Yatchen
Great decor and room design that made the room very comfortable and stylish. Reception staff were great! Location worked well for my work event.

However, it's let down by a few inconveniences but it did not ruin my overall stay: in-between stay clean did not refill amenities such as tissues.
Way to reach the reception via messaging was not prompt as did not receive reply about my faulty and leaking iron so had to go downstairs to address the issue. The room service and breakfast menu was quite limited.
Business Self
10/10
Exceptional
29 Aug 2025
Jamie

Repeat Customer

Spacious comfortable beautifully appointed room
Partner
8/10
Excellent
10 Aug 2025
Kerry

Great location

It was a great location for the party I was attending.
Have to say the hotel has the slowest lift ever!
Apart from that great friendly staff and lovely rooms
Friends_and_family Friends
10/10
Exceptional
27 Jul 2025
angela
Great location, wonderful decor. Room was spacious, clean and comfortable. Staff were welcoming. Would happily come back.
Leisure Partner
10/10
Exceptional
24 Jul 2025
Jennifer

Amazing stay

Amazing hotel with luxurious touches. Travelled with our dog who was made to feel very welcome. Staff were all very helpful and professional.
Partner
10/10
Exceptional
20 Jun 2025
Stephen
Hotel of excellent quality in an excellent position fothe City and sights close to Liverpool station and underground. Staff are exceptional.
Leisure Family
10/10
Exceptional
21 May 2025
Jamie

Happy stay

Third time staying at Sun Street it’s a beautiful hotel in a convenient location with great staff service and facilities
Partner
10/10
Exceptional
21 May 2025
Jamie

Happy stay

Second stay at Sun Street. It’s a lovely, beautifully appointed hotel with great staff, great service and great facilities in a convenient location
Self
10/10
Exceptional
19 May 2025
John
Would definitely stay here again. Had booked a Superior King room. Didn’t know all of those rooms are accessible rooms and the one we were initially given faced the street and the huge construction across the street. Ellie at the front desk was so helpful and accommodating. She offered us an upgrade (for a price) and when she found out I didn’t like red, she got us a blue room junior suite facing into an enclosed atrium- super quiet. Great room!!! Sheets were high quality. King bed, seemed a bit smaller than the king sizes that I’m used to. Had to open windows to cool down room. The complimentary coffee, water and a few small snacks were nice. I loved the Penhaligon products in the bathroom!!! Wished they were in small travel sizes so I could take them with me. Definitely would rate it a 4.5 star hotel. They offered a glass of champagne while we waited for a room for early checkin.
Leisure Partner
10/10
Exceptional
11 Apr 2025
Caroline
Absolutely lively hotel; very quiet in the bedroom. The bed was extremely comfortable with great toiletries etc. Lovely staff.
Leisure Partner
10/10
Exceptional
26 Feb 2025
Jo
Despite the building work opposite the hotel, which can’t be helped, the hotel experience wasn’t affected, great soundproofing! Staff were extremely attentive, friendly & professional. Overall, a great experience.
Leisure Self
8/10
Excellent
22 Feb 2025
Kate
No turn down service which was disappointing.
Leisure Family_with_children
4/10
Poor
18 Feb 2025
Juliete
I booked several rooms, my room seemed to have water pressure issues, I had no hot water running from the taps or shower, I reported it, nothing was done.
A friend shower door fell off its hinges onto her.
They added additional drinks on to the rooms, which they did take off when we said, but did try and charge for one room even though I had already paid!
Not great service, I asked to be contacted when the relevant person came on duty - I’m still waiting!
Business Friends
2/10
Poor
09 Feb 2025
Clare

Style over substance. Beware of the building site.

Our room was aesthetically lovely but the plumbing was problematic - hot water kept switching off, which led to lukewarm showers and a cold hand wash after using the loo - and a combination of noise from the room above due to very poor soundproofing and the building site opposite (despite the hotel assuring me that it would be closed at the weekend) made for a really disappointing stay.
Partner
10/10
Exceptional
09 Jan 2025
Elena
The staff was absolutely lovely. The room really nice. We purchased breakfast for our suite and it was yummy. We got free early check in and purchased late check out. Would happily return without hesitation.
Leisure Partner
10/10
Exceptional
28 Nov 2024
Thomas
Bed and pillows were extremely comfortable
Business Self
10/10
Exceptional
26 Nov 2024
Danny
Glorious room the suite was huge and well designed incredibly quiet considering the nearby building site
10/10
Exceptional
24 Nov 2024
Nicola
Beautiful hotel, we didn’t want to leave! Look forward to our next visit ⭐️⭐️⭐️⭐️⭐️
Leisure Partner
6/10
Pleasant
20 Nov 2024
Verified traveler
No turn down service and room not made up at all next day.
Partner
10/10
Exceptional
31 Oct 2024
Jamie

Absolutely fabulous

What a lovely hotel. Decor, furnishings and fittings are beautiful. Staff and service were excellent. Room was spacious, comfortable, quiet and beautifully appointed. Had a thoroughly enjoyable stay. Thanks!
Partner
10/10
Exceptional
22 Oct 2024
Farah
This is a great boutique hotel. Quiet rooms, comfy beds, stylish decor. Several dining options at the hotel (bar, back patio, restaurant, room service). Food was exceptionally good.
Business_and_leisure Self
8/10
Excellent
11 Oct 2024
Verified traveler
All was great but bed too soft and not enough storage space in room
Business Self
10/10
Exceptional
03 Oct 2024
Brittney
This location was perfect! They decorated the room for my birthday. Everything about the staff and location was what I envisioned for my stay in London. Will definitely come again when I visit next month!
Leisure Partner
8/10
Excellent
03 Sep 2024
Andrea
Quaint and nicely designed. If you’re looking for a quiet visit and looking to stay on the east side of London I’d recommend. I was a solo traveler and wish the hotel was a tad more lively but overall a good stay.
Leisure Self
10/10
Exceptional
01 Sep 2024
Christopher

Labor Day stay

Great hotel, friendly staff, great breakfast. I prefer a fuller pillow but that is the only thing I could find that wasn’t perfect and that is based on my preference. Excellent value, cool decor, great location. We will definitely pick this hotel for our next trip to London.
Partner
10/10
Exceptional
29 Aug 2024
Julia
We had the most incredible few nights at Sun Street. We were celebrating my partners birthday and our anniversary as they upgraded us to a suite and decorated the suite with balloons and gave us champagne on arrival. They were the most welcoming hosts and we will definitely be back next time we’re in London. The property was beautiful, clean and close to great shops and restaurants. Definitely recommend it.
Leisure Partner
10/10
Exceptional
31 Jul 2024
Verified traveler

Excellent choice for business or pleasure.

Beautiful, intimate boutique hotel that manages to be historic and chic at the same time. Excellent food, service, and mix of spaces for all sizes of gatherings.excellent location for walking or tube access. Highly recommended.
Business
10/10
Exceptional
31 Jul 2024
Declan
Highly recommend this lovely boutique hotel. Friendly and accommodating staff, beautiful boutique hotel.
Business_and_leisure Partner
10/10
Exceptional
09 Jul 2024
Alexa
Amazing
10/10
Exceptional
19 Jun 2024
Christian

Excellent Hotel

The front desk staff was amazing and did everything possible to make our stay enjoyable!
Friends_and_family Family
6/10
Pleasant
18 Jun 2024
denalda
Beautiful aestetic, great location, great staff and really small beds. 1.33 metres wide. Less than 5 feet. Smallest king bed I’ve ever encountered. I’ve lived in Europe and even by those standards, it’s small. An otherwise delightful hotel. They even moved us to a beautiful suite, with the same tiny ( less than 5 feet across) king bed. I so wish the bed was bigger and it would be our go to in London…
Leisure Partner
8/10
Excellent
13 Jun 2024
Kevin
Cold shower
Leisure Partner
10/10
Exceptional
03 Jun 2024
James
Nice and close to both Shoreditch and Liverpool Street. Friendly staff and comfortable rooms. Would happily go back if I need to stay in the area
Business_and_leisure Self
10/10
Exceptional
09 May 2024
Mark
Easy access from LHR to Liverpool Station. Very convenient for business in the city and summer markets.
10/10
Exceptional
06 May 2024
Elizabeth

Hotel with character and class

Staff were excellent, nothing was too much trouble; the decor was perfect for the style of the building, the hotel had character and a lovely feel to it. Breakfast was excellent too. I would definitely stay again.
Self
10/10
Exceptional
06 May 2024
Helen
Really lovely hotel - special and a unique find . We will be coming back !
Leisure Partner
10/10
Exceptional
27 Apr 2024
JULIE
Excellent hotel
Leisure Family
10/10
Exceptional
26 Apr 2024
Joseph
Great hotel at a good price for London. Loved all the sitting areas and the decor. The staff was very helpful and friendly.
10/10
Exceptional
30 Mar 2024
Ximena
Espectacular, what a gorgeous hotel! Great location! Staff was cool and super nice! Definitely one of my favorites!
Business_and_leisure Family
10/10
Exceptional
28 Feb 2024
Carol
Sumptuous and decadent. Staff are fabulous and Rooms and decor are amazing.
Business Self
10/10
Exceptional
26 Feb 2024
Maria

love the sun street hotel

loved the staff, the hotel was super charming. Food was amazing, especially dinner. Great location to the tube station
Friends_and_family Friends
10/10
Exceptional
11 Feb 2024
Verified traveler

Great business stopover

Peace and quiet, dreamy beds and friendly, attentive staff.
Business
10/10
Exceptional
04 Feb 2024
SEAMUS
Excellent Hotel with great staff & well located.
Partner
10/10
Exceptional
28 Jan 2024
Chris
What a fantastic hotel. Loved it. From the glass of champagne on arrival to the quality of the rooms it was great. Can’t fault it really. 👍👍
Partner
10/10
Exceptional
29 Dec 2023
Verified traveler

Loved it!

The hotel had everything we wanted and a little bit more. Great location - all transport around town via close by Liverpool Street and lots of great pubs/restaurants nearby in Spitalfields. The hotel itself is beautifully decorated and our room was really comfortable. We were amazed how quiet it was too. Not a budget hotel but for what we got we felt it was really good value for money. Genuinely would highly recommend for a stay in London.
Partner
10/10
Exceptional
24 Dec 2023
David
Beautiful hotel..... great staff....spotlessly clean.... cooked breakfast was a little disappointing but still all round a lovely stay .
Partner
10/10
Exceptional
15 Dec 2023
Jason

Everything great, nothing bad

Couldn't have been friendlier or more helpful. Always a smiling helpful person at the desk. Room couldn't have been more comfortable. Great bed, lovely bathroom. The location couldn't have been better. Easy access to my assignment, easy access to the tube station for the trip back and forth to Heathrow.

Loved this place.
Business
10/10
Exceptional
15 Dec 2023
Jason
Very comfortable hotel with beautiful rooms and excellent service.
Business
8/10
Excellent
13 Nov 2023
Robert
Great hotel in b/w the city and shoreditch. Comfortable with a great space on the ground floor to spread out. Quality beds and accessories. Great staff.
Only complaint is the room desk and desk chair were uncomfortable. If you need to work in your room, it's not ideal for long periods of time. However, there is ample comfortable space throughout the ground level floor in a very cozy setting.
Business
4/10
Poor
31 Oct 2023
Howard
I checked in after a very long travel day and was received graciously at the front desk. The hotel is a boutique location as I expected. What I did not expect is an entirely inconvenient and encompassing constructionist zone in the area. This is beyond the hotel's control, I understand.

When I checked in I was offered a glass of prosseco (a nice welcoming touch) and my room was confirmed by the staff at the desk as \"Premium King Room\".

When I arrived in the room I found it was absolutely *NOT* a King room. The bed was actually a true FULL size bed (not even Queen-size). It certainly would have been difficult for two people who were not smaller stature expecting a King bed.
Moreover, the entire room was, without any exaggeration, only 3 feet on a side larger than the bed in all directions. It was cramped and dark. The lighting was entirely inadequate and my luggage had to be set against the wall remaining in the way.
I had made reservations at the hotel restaurant, which had good reviews. The plating and service, as well as the atmosphere was very nice indeed.
The food however was utterly bland. Not up to par for a 5-star rating.
I retired for the evening and before going to bed made reservations at another well known 5-star hotel for my remaining two nights in London.
In the morning after a satisfactory breakfast at the hotel restaurant, I checked out.
I told the staff at the desk that I wa leaving and would like to arrange refund for the two nights I would not be staying.
Leisure
10/10
Exceptional
23 Sep 2023
Jonathan
Very nice boutique hotel in a great location.
Leisure Family
10/10
Exceptional
20 Sep 2023
Ben
Lovely hotel. Staff was fantastic checking us in 3 hours early and cleaning the room each day even when not explicitly asked. Very helpful and friendly. Easy to get to from multiple underground lines and walk to Shoreditch spitslfields!
Leisure Partner
6/10
Pleasant
20 Aug 2023
Kit
The decor, bed, bathroom and soundproofing were excellent. The service was extremely mediocre and, at times, bad. There was no proactiveness, so surprises that made them standout, not even a welcome when checking in or out (no one cares about answering “how was your stay?”, but it really feels like they don’t care about the quality of your stay when no one asks, and you just stand there awkwardly waiting for them to click on their computer)
Leisure Partner
10/10
Exceptional
23 Jul 2023
Stanley

Lovely location

Lovely location, clean and easy access to Liverpool St. and Moorgate station and Spitafields, welcoming reception team and friendly throughout.
Friends_and_family Family
6/10
Pleasant
04 Jul 2023
Ewan

Property maintenance letting the side down

Potentially excellent hotel, very stylish decor, lovely comfortable rooms, but some maintenance issues and minor quirks. Also there’s currently a building site next door which can be noisy at times.
Partner
10/10
Exceptional
04 Jun 2023
Verified traveler

Firmly recommended

A brilliant stay in what was a lovely hotel with very boutique vibe perfect for our couples break and brilliant for visiting the Shoreditch area. Staff were exceptional, polite and went above and beyond.
Partner
10/10
Exceptional
01 Jun 2023
Melissa

A lovely hotel

I was looking for a hotel for a one night stay near the Liverpool Street station and this fit the bill. A lovely little hotel with excellent service. Very comfortable and the on site restaurant was a nice benefit. Would definitely stay there again.
Self
6/10
Pleasant
26 May 2023
Karen

You can hear it all

Not worthy of a 5 star hotel. We went for our honeymoon and most 5 star hotels would go above and beyond to make accommodations and special for you, however this place did not. It would have been nice to be told there is construction next to the building causing the entire room to shake throughout the stay. You can hear everything in the hallway as well. Wouldn’t stay here again.
Partner
10/10
Exceptional
26 May 2023
Joss

Great option in heart of City of London

Lovely hotel, great location close to Broadgate/Moorgate, nicely designed, cosy rooms and great breakfast. Staff were all lovely and responsive when things needed to be addresses
Business
6/10
Pleasant
22 May 2023
Verified traveler

Almost, but not quite.

Seems like a new hotel still ironing out the creases - for the money it’s very good value, but don’t expect the full 5 star experience. Tried to organise a surprise for my wife up front, and despite emails saying they could do it for me, it all came to nothing….good job it was a surprise so she was none the wiser. Things like the main lights in the room not working, a complicated aircon system and quilts that would see you all right in the arctic. Has the makings of a lovely hotel, but not quite there…..for the money though is definitely worth a punt.
Partner

Location & surroundings

Sun Street Hotel
Sun Street, 5 -15, London, United Kingdom

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Sun Street Hotel

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