Name: The Z Hotel Shoreditch
Address: 136 144 City Road, Londres, EC1V 2RL, GB

2/10

Poor

17 Jul 2026

Jason

Unhelpful staff would no rebook

6/10

Pleasant

14 Jul 2026

Sara

I stayed at the Z Hotel recently for six nights. The best thing about this hotel in my opinion was the location and that it was fairly quiet at night. Right by a tube station and several pubs, cafes, and late night eats.

Things that were not the best- elevator does not work! Also the window sill in my room was very dirty, like had someone’s hairs all over it dirty. :/ The removable shower head never stayed put on the pole, so showering was always holding the nozzle versus being able to stand under the water. Another thing to note- although this hotel has AC, it runs in eco mode, so every couple of hours it just turns OFF and then you’ll wake up in a sweaty mess. Pillows are great, bed made my hips sore after a couple nights (very firm).

Hope this review helps someone!

Self

2/10

Poor

13 Jul 2026

Phil

Checked in for 2 nights, on arrival given my room card key, no indication of how to get to my room, so I asked the question. Then I understood why, the staff member was embarrassed as the lift was broken (throughout the entire stay) I was situated on the top floor and then I find the air conditioning was not working for two days in extreme temperatures. Both my colleague and myself had two individual rooms with the air con not working in each. When asked on the second night if it had been fixed, the staff member said it had but it definitely had not. I know they can do nothing about the weather but this experience was very sub par.... I really like this hotel chain but this experience has put me off future bookings as the price fro two nights was not met by the level of experience I faced.

Business

10/10

Exceptional

11 Jul 2026

Joseph

Great location and clean room with air con

Friends

8/10

Excellent

09 Jul 2026

Deborah

Stayed 1 night and the staff were lovely but the toilet still had bleach/cleaner in it and the lift was broken and my room was on the 3rd floor.

Self

10/10

Exceptional

06 Jul 2026

Anthony

Surprisingly good hotel for London.
Clean friendly staff

Partner

6/10

Pleasant

04 Jul 2026

Claire

For an overnight stay, it was pleasant with everything that you need and a great location if planning a night out.
My only criticism is the lack of space. Had a room without a window and there was barely any space between the bed, the shower and the room door. Was told that the rooms with windows may have been slightly more spacious so will remember that if I stay there in the future.

Partner

6/10

Pleasant

29 Jun 2026

paskalle

Small but clean

10/10

Exceptional

29 Jun 2026

Louise

Great location, v near old street tube station. Pleasant but compact rooms. Great staff and v clean

Partner

10/10

Exceptional

25 Jun 2026

Victoria

The room was nice and clean, small and no window but it worked for 1 person traveling or couples who are ok with being in top of each other. Overall good stay

Self

10/10

Exceptional

23 Jun 2026

Mohamed

You just have to wait 10-15 minutes for your room to be prepared and that’s it.

Self

10/10

Exceptional

18 Jun 2026

Angela

Overall excellent for the price. Helpful staff. Very nice and safe for solo travellers.

Self

4/10

Poor

17 Jun 2026

Lars

There was black mould all over the windows and the frames. Disgusting.

10/10

Exceptional

16 Jun 2026

Damera Madison

Nice stay!

6/10

Pleasant

12 Jun 2026

Lesley-ann

The staff were really lovely and a great location
It was a really warm day and the air con wasn’t good at all!!
Especially with no window it was very stuffy

Found apple cores in the bin from the previous guest

Family

10/10

Exceptional

08 Jun 2026

Conal

It’s cheap as chips great value

Self

10/10

Exceptional

07 Jun 2026

Adrian

Not a big space but perfect to spend most out the day out and about, and sleep in

Self

8/10

Excellent

03 Jun 2026

Lidiya

Room clean, well conditioned.Stall very polite and helpful.Breakfast was good enough for me.Also , our room was small, but one can always spend time in breakfast area with glass of wine and cheese.Every Thursday there's complimentary wine and cheese what is really lovely.All in all -good hotel.

Family

10/10

Exceptional

02 Jun 2026

David

Brilliantly situated budget hotel. Good staff and well kept rooms

10/10

Exceptional

30 May 2026

Tom

Stay here all the time great location and awesome hotel

Self

10/10

Exceptional

30 May 2026

Tom

Awesome stay, staff were great and always willing to help

Self

10/10

Exceptional

30 May 2026

chris

Nice location, clean room. I'd stay again. Though if you're traveling with others the room may be a little tight.

Self

10/10

Exceptional

29 May 2026

SALLY

Excellent location and really enjoyed the room , it is small but everything is in it that you need . I certainly did appreciate the air conditioning as I stayed for a couple of nights during the heat wave . Really good value for money and will definitely be booking again next time I go to London. Highly recommend.

Self

8/10

Excellent

29 May 2026

Matthew

Good, solid, well positioned hotel.

Self

4/10

Poor

28 May 2026

Gareth

I have stayed here a few times now and this was by far the smallest room I have stayed in. It was tiny, bathroom on the left and then straight ahead was the bed. There wasnt much room at all for anything.

The aircon was working but definitely not at full capacity. I selected 18 degrees and work up extremely warm in the night. Previously not had an issue with the hotel but glad I was only staying for 1 night in the room I had

Business Self

10/10

Exceptional

28 May 2026

T J

Fred cheese & wine was a surprise! Really nice touch

Friends

8/10

Excellent

26 May 2026

Mia

The ac was great!

Self

6/10

Pleasant

26 May 2026

Gary

Room Ok, Not Sure About Privacy Glass For Bathroom, Bed Rock Hard, Breakfast Was Expensive Not Wot We Expected

Partner

10/10

Exceptional

24 May 2026

jonathan

Small clean rooms at an affordable price.

Business

4/10

Poor

19 May 2026

dylan evan

A hobbit hole in the basement next to a tube line with a pillar in the middle. Worst room I have ever stayed in

8/10

Excellent

14 May 2026

Louis

Nice

Self

8/10

Excellent

11 May 2026

Jourdin

The room was a bit smaller than the image let on, the air conditioning wasn't as strong as stated by the staff so some nights were warmer than others and the air conditioning only goes to 18C at the lowest and 23C at the highest. However, service was ready when needed. Room stayed cleaned.

They need smaller wash rags the ones provided were essentially just towels along with larger towels. The breakfast was not really that great it was more so smaller options.

Overall this location was good enough for just having a place to rest and keep your things. Other than that I wouldn't recommend it or visit again.

It stays true to its minimalist tone. However, there's minimalist and just unreasonably cramped. The basement has a weird odor as well not sure if it was mold or some sewage was broken but you smelled it after leaving for a while.

The staff was kind but not all too accommodating nice people though.

The location of it being on Old street was a great plus other than the visit itself.

Self

10/10

Exceptional

11 May 2026

Dylan

Room was clean and temperature control was solid.

Self

10/10

Exceptional

11 May 2026

Alan

Gig at O2 Islington made this an ideal stop. 3 stops from Euston on the Northern line. To get to O2 was 1 stop with both the hotel and O2 very close to the stations. The std rooms are extremely clean and quite new, and are what I refer to as Pod rooms the width of a bed and everything designed to just fit snugly. Although this was a much higher std than others I have stayed in. Large TV at the end of the bed, frosted glass bathroom, comfy bed, electric blinds. We did not have breakfast but we used the relaxed and comfortable 24hr bar with reasonably priced drinks after the gig. I would definitely use Z Hotel Shoreditch again when I'm next on an overnight in the area.

Partner

4/10

Poor

10 May 2026

Toni

Room was very small
Shower and toilet was behind the tv
Paid extra for a window and got a tiny window at the end of the room

Partner

4/10

Poor

09 May 2026

Ester

This room was booked for me. I had the bad luck of staying in a room without windows. I didn’t even know that existed ! Truly awful and very claustrophobic because the room is like a box so small.The water bottle that came as a service smelled dirty and moldy. There is a green light that stays on even when you turn off the lights.l at night. It’s very bright and annoying. And lastly, the fabric of the sheets was pilling which made it feel like there was sand in the bed. Also - no way to stream Netflix or hbo on the tv. So overall I don’t recommend this hotel at all!

Self

10/10

Exceptional

07 May 2026

Roy

The hotel is well placed just a short walk from Old Street tube and therefore handy for links to all parts of the city. There is also bus stops right outside and across the road if you prefer to explore London via that method.
There is also hotel staff could not have been friendlier and were keen to assist with any queries and needs we had during our stay. We were offered early check in and late check out on our arrival and reduced rates on future on any future direct bookings. Also complimentary cheese and wine in reception on two nights of the week and complimentary water in our room. Tea and coffee making in our room also and no problem in obtaining extra tea and coffee, milk, etc as needed. This really is a gem of a place to stay.

Partner

10/10

Exceptional

06 May 2026

Madara

Fantastic staff!

Self

10/10

Exceptional

04 May 2026

Claudio

Comfortable soundproof simple hotel in central London, just what I needed for a good night's sleep. I liked the minimalist design and the mattress was comfy. The breakfast was great value considering the price and the staff were polite and helpful. The only thing that needed mending was the shower door, which couldn't close properly. All great otherwise!

Self

10/10

Exceptional

01 May 2026

Paul

small but clean room. A lot packed into a small space

Self

8/10

Excellent

27 Apr 2026

CRAIG

Really friendly staff and a great location. Found the room a bit small but that was probably my fault and would have booked the next room up. Overall impression was really good.

Partner

10/10

Exceptional

26 Apr 2026

Miguel

Clean room. Quiet

Self

8/10

Excellent

24 Apr 2026

Luca

All good !

8/10

Excellent

24 Apr 2026

HARRY

Nice place but the room was very small bordering on claustrophobic. If I’d been with my husband it would have been a challenge. Having said that very clean and comfortable.

Self

8/10

Excellent

23 Apr 2026

Gareth

Good air con, quite noisy with the tube and in the corridor etc

Business Self

10/10

Exceptional

14 Apr 2026

Madara

Another fantastic stay!

6/10

Pleasant

14 Apr 2026

Esme

Air conditioning broken and flashing and beeping on and off all night, housekeepers quite loud near room doors very early, the window was a tiny high up glass panel, couldn’t open or see out of it.

Partner

10/10

Exceptional

13 Apr 2026

Gill

Lovely room, fast friendly check in

Self

10/10

Exceptional

12 Apr 2026

Laura

Amazing

Self

8/10

Excellent

10 Apr 2026

Gareth

Nice room, good air conditioning, comfy bed

Business Self

8/10

Excellent

05 Apr 2026

Carolyn

Basic, but everything you need.

Self

10/10

Exceptional

05 Apr 2026

Tony

Just ticks the boxes for my business travel needs

Self

6/10

Pleasant

03 Apr 2026

Priya

The room was clean but it was lacking some Amex

2/10

Poor

29 Mar 2026

Dawn

Tiny room which was ok for one person, but very noisy and thin walls people drinking, playing music all night. Trains thundering too. Decent location but wouldnt stay again

Self

4/10

Poor

23 Mar 2026

maggi

Average internet the bathroom had mould on the inside of the shower there were plumbing noises from inside the shower during the night which resulted in very little sleep.
The pillows were old and flat and should be replaced, very good location otherwise a very dissapointing stay.

Friends

8/10

Excellent

23 Mar 2026

Victoria

Room was clean overall, but found some socks left by a previous customer in the room! Very close to the underground and great location to walk to London's sights.

Self

10/10

Exceptional

20 Mar 2026

Paul

Rooms are small, but everything you need. Facilities and staff good

Self

10/10

Exceptional

19 Mar 2026

Wendy

Compact room, but everything we needed for a good nights sleep. Room cleaned every 2 days which was perfect.Free cheese and glass of wine on a Tuesday evening. Great location minutes from underground and 2 stops from Kings Cross station.

Partner

6/10

Pleasant

12 Mar 2026

Peter

Rooms are tiny but functional

Self

8/10

Excellent

11 Mar 2026

Joanne

Really good value.

Self

10/10

Exceptional

07 Mar 2026

Irene

Lovely small hotel in a perfect location 🏨👌 The prices are really reasonable, and the staff couldn’t be friendlier or more helpful 😊💖

8/10

Excellent

06 Mar 2026

Feya

There

10/10

Exceptional

06 Mar 2026

Marcus

Honestly, bargain price for a room here. Great WiFi, amenities and great staff. Wasn’t expecting Sky Cinema, Sky Sports and TNT either :)

Self

8/10

Excellent

04 Mar 2026

Martin

Great affordable option for short visits to London - superb location and a well run hotel.

10/10

Exceptional

27 Feb 2026

James

Fantastic staff, extremely clean room with anything that you need amazing breakfast especially the coffee freshly ground and location exceptional one minute away form old Street tube station .

Self

8/10

Excellent

26 Feb 2026

Tony

Good hotel for business travel

Self

8/10

Excellent

24 Feb 2026

clive

Lovely budget type hotel. Rooms small but clean and functional. Staff very welcoming and helpful. Good location in Shoreditch.

Self

10/10

Exceptional

22 Feb 2026

Nathan

Comfortable room, friendly staff

Self

4/10

Poor

17 Feb 2026

Rochelle

Uncomfortable beds. Bad layouts with not enough hooks and surfaces to put things down.

They push their loyalty program really hard and fail to make it clear that you only get the benefits if you book directly with the hotel. What’s the point in having a loyalty program you can’t take advantage of immediately

4/10

Poor

16 Feb 2026

A

Location perfect for our needs. Lovely communal area but terrible room. Dust covered shelf area yellow pillows and uncomfy bed. Big dip in floor by toilet door. And so noisy and hot. When I mentioned these points when checking out the receptionist laughed

Partner

10/10

Exceptional

13 Feb 2026

Amy Hadden

Great staff, clean room, modern amenities, excellent bed, convenient. Loved the acoustics in the enclosed work station in the lobby. All in all, a fabulous stay for a good price.

8/10

Excellent

11 Feb 2026

james

Clean and efficient. Small room but well equipped for a short stay

10/10

Exceptional

08 Feb 2026

Jacqueline

Great location near transport and shops, bars etc. The staff are very pleasant and obliging. The dining area is modern and attractive with nice tableware. Comfy bed.

Business Self

6/10

Pleasant

06 Feb 2026

Kaitlyn

For the price, you kind of get what you pay for. The room was very small, there was no outlet in the bathroom. There was also no closet or anywhere to hang clothes. However, if you require the minimum, this was not a bad place to lay your head. The location is great.

Leisure Self

10/10

Exceptional

02 Feb 2026

Diana

Room was spotless. Friendly staff. Basic amenities, but adequate for the price.
I stay frequently.

Business Self

10/10

Exceptional

31 Jan 2026

Dylan

For the price absolutely no complaints, superb

10/10

Exceptional

30 Jan 2026

Conor

room was perfect although a bit noisy from the trains, only really heard it til around 11 then started up again in the morning. Staff were friendly and hotel was perfect for what i needed

Business Self

10/10

Exceptional

28 Jan 2026

Madara

Staff

Business

10/10

Exceptional

27 Jan 2026

Jonathan

The room was very clean and well kept.

Leisure Self

6/10

Pleasant

23 Jan 2026

Daisy

It has an open bathroom concept so there was no ventilation when showering. The windows don’t open. The TVs and bed were nice but definitely for solo travelers and even then it was way too small. I did appreciate the tea kettle/warmer in the room.

6/10

Pleasant

18 Jan 2026

Thuyduongsophia

The location couldn’t be better. It’s right off Old Street and near Liverpool station. Lots of coffee, pubs, and shops. There was an unfortunate issue with my room being ice cold, but the staff was really helpful and considerate.

Leisure Friends

10/10

Exceptional

15 Jan 2026

Chris

Great location and great value quality room

10/10

Exceptional

12 Jan 2026

Stephen

Ultra modern, super clean, wonderful decor, amazing value for money. Excellent climate control platform. All the complimentary teas and coffees you could want next to your bed! Shower facilities great. Very small room, but if you're not planning on spending much time in it, honestly, it's worth it. Doesn't get any better for one night stays, but I'd happily book a weekend here or longer if I was busy out and about. Staff were supremely pleasant from check in to cleaners to check out. I needed to check in fast and be out the door for an event and I didn't even need to say, smooth as you like, took no longer than 2 minutes.

Business

4/10

Poor

11 Jan 2026

Daniel

Bed was not comfortable. For a quick stay it’s alright, anything past 2 nights I wouldn’t recommend.

4/10

Poor

09 Jan 2026

Keiron

Clean room but broken air conditioning unit that made noise all night (and wouldn’t turn off). The room was not sound proofed and lift also kept me awake.

8/10

Excellent

04 Jan 2026

Sterling

The room was a little smaller than we had expected, but was perfect for what we needed since we were out and about most of the day. Was not able to connect to tv and it had only 5 tv but all good. Place was clean and super handy location for trains and buses

Leisure

10/10

Exceptional

04 Jan 2026

Victoria

Very clean and comfortable, thank you

Friends_and_family Friends

10/10

Exceptional

03 Jan 2026

matthew

Great stay

6/10

Pleasant

03 Jan 2026

Corey

Generally a nice location, staff were friendly, place was clean. However it was not walkable to main tourist sites but near a main train station. Limited restaurant options nearby. Bathroom could benefit from increased privacy, repairs, and functionality.

Leisure Family

6/10

Pleasant

01 Jan 2026

Sally

Basement room. You could hear the underground constantly! Which kinda defeats the USP for a Z hotel.
Otherwise staff were lovely, room well laid out and clean. Quite cold, tv kept flicking off, room not cleaned daily so coffee and water not topped up. Ok but underwhelmed.

10/10

Exceptional

01 Jan 2026

Josefina

Room was good, the only problem we had was the door to the bathroom was broken and was a little hard to open and close. The staff was great and we liked the location

Leisure Family

10/10

Exceptional

24 Dec 2025

Josefina

Room was great! The staff was very courteous

Leisure Self

10/10

Exceptional

23 Dec 2025

Justin

Always cool at Z’s. Great locations. Great on the desk. Cool rooms

Business Self

2/10

Poor

21 Dec 2025

Jorge

Rooms too small. No usable usb ports

Leisure Family

10/10

Exceptional

15 Dec 2025

Nigel

very clean and modern, good facilities.

Friends_and_family Family

8/10

Excellent

14 Dec 2025

Craig

Staff were amazing help and friendly ....over the top.

10/10

Exceptional

03 Dec 2025

Elliot

Hotel was very clean, staff were friendly and efficient, room was small as expected but had everything you needed

Self

8/10

Excellent

28 Nov 2025

Simon

Staff were very helpful and the the room both clean and comfortable. I had all that I needed and slept very well.

Business_and_leisure Self

6/10

Pleasant

25 Nov 2025

Sofia

Daily housekeeping advertised on expedia however it is done on alternative days. This was not mentioned at check in. The room had no windows which we knew however the smell wasn't ideal.
Great location, staff friendly.

Leisure Partner

6/10

Pleasant

17 Nov 2025

glen

Rooms are a bit tired and in need of deep cleaning, especially under beds and where beds meet the wall. Overall the staff were friendly and the breakfast options were fine, albeit pricey.

Leisure Self