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Accommodation only. Meals are usually not included.
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9.2/10Excellent1,002 Reviews
Cleanliness9.4/10 9.4
Service9.4/10 9.4
Comfort9.2/10 9.2
Condition9.2/10 9.2
Amenities8.8/10 8.8
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Citizenm London Shoreditch
Enjoy complimentary Wi-Fi and a communal living room at this centrally located London hotel. Satisfy your appetite at canteenM, a buffet restaurant with a bar/lounge, or grab a bite at the coffee shop/cafe. Buffet breakfasts are available daily (fees apply).
Business travelers will appreciate the 24-hour business center, express check-in, and express check-out. The 216 guestrooms feature iPads, iPod docking stations, pillowtop beds with premium bedding, and 43-inch flat-screen TVs with digital programming. Bathrooms include rainfall showers and complimentary toiletries.
Located a short walk from Old Spitalfields Market and Brick Lane, citizenM London Shoreditch is also within easy reach of popular attractions like the Tower of London and St. Paul's Cathedral. The closest airport is London City Airport (LCY).
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With a stay at citizenM London Shoreditch, you'll be centrally located in London, within a 10-minute walk of Brick Lane and Old Spitalfields Market. This boutique hotel is 1.5 mi (2.4 km) from Tower of London and 1.7 mi (2.7 km) from St. Paul's Cathedral.
Make yourself at home in one of the 216 guestrooms featuring iPads and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Featured amenities include a 24-hour business center, express check-in, and express check-out.
Popular amenities
Free WiFi
Dining services
Concierge
Entertainment
Non-smoking
Business facilities
Accessible facilities
Check-in and check-out
Check-in from
2:00 PM
Check-in until
midnight
Check-out until
11:00 AM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
Noise-free rooms not guaranteed
Events/parties not allowed
Guests will receive an email with special check-in instructions
LGBTQIA+ friendly
Guest will receive an email before arrival 24 hours
Professional property host/manager
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
BREEAM
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Cashless transactions are available
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- A car is not required for transportation to and from this property.
- Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Special Instructions
Guests will receive an email within 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's Marriott Bonvoy mobile app before check-in. Information provided by the property may be translated using automated translation tools.
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Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
- Tax ID - 236564886
- This property accepts credit cards and debit cards; cash is not accepted
- Cashless transactions are available
- Onsite parties or group events are strictly prohibited
- Long-term renters welcome
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a fire extinguisher and a smoke detector
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- No visitors or unregistered guests are allowed at the property after midnight.
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Minimal age
18
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Optional fees
- Fee for buffet breakfast: approximately GBP 20.50 per person
- Late check-out fee: GBP 25 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
English
Nearby attractions
Brick Lane
0.7 km / 0.4 mi
Old Spitalfields Market
0.7 km / 0.4 mi
Liverpool Street
1 km / 0.6 mi
The Gherkin
1.3 km / 0.8 mi
Barbican Centre
1.4 km / 0.9 mi
Leadenhall Market
1.5 km / 0.9 mi
Sky Garden
1.8 km / 1.1 mi
London Bridge
2.1 km / 1.3 mi
River Thames
2.2 km / 1.4 mi
Tower Bridge
2.3 km / 1.4 mi
Borough Market
2.5 km / 1.5 mi
St. Paul's Cathedral
2.5 km / 1.5 mi
The Shard
2.6 km / 1.6 mi
Tower of London
2.6 km / 1.6 mi
Victoria Park
2.7 km / 1.7 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 216
- hotel
- Wheelchair-accessible
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Multilingual staff
- Lift access
- Luggage room
- Café
- Bar
Show 7 more facilities & services
- Restaurant
- Business centre
- TV lounge
- Breakfast
- Snacks
- Non-smoking establishment
- Minimum check-in age: 18
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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Double or Twin CAPACITY 2Double or Twin • CAPACITY 2DBT.C2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- CAPACITY 2
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCitizenm London Shoreditch
Double or Twin CAPACITY 2
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- CAPACITY 2
Adult and child limits apply within the room's total guest limit.
Room code: DBT.C2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCitizenm London Shoreditch
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Double or Twin KING SIZE BEDDouble or Twin • KING SIZE BEDDBT.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCitizenm London Shoreditch
Double or Twin KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBT.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE GUEST ROOM KING BEDDOUBLE • GUEST ROOM KING BEDDBL.GR-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- GUEST ROOM KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCitizenm London Shoreditch
DOUBLE GUEST ROOM KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- GUEST ROOM KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.GR-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCitizenm London Shoreditch
DOUBLE Accessible KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room AccessibleRoom • AccessibleROO.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCitizenm London Shoreditch
Room Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: ROO.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCitizenm London Shoreditch
DOUBLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE CITY VIEW KING BEDDOUBLE • CITY VIEW KING BEDDBL.CV-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CITY VIEW KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCitizenm London Shoreditch
DOUBLE CITY VIEW KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CITY VIEW KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.CV-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCitizenm London Shoreditch
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Double or Twin AccessibleDouble or Twin • AccessibleDBT.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCitizenm London Shoreditch
Double or Twin Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: DBT.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SINGLE STANDARDSINGLE • STANDARDSGL.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCitizenm London Shoreditch
SINGLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SGL.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE WITH VIEWSDOUBLE • WITH VIEWSDBL.WV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCitizenm London Shoreditch
DOUBLE WITH VIEWS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.WV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SINGLE AccessibleSINGLE • AccessibleSGL.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCitizenm London Shoreditch
SINGLE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: SGL.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCitizenm London Shoreditch
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCitizenm London Shoreditch
Room RUN OF HOUSE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.RO
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room ONE BEDRoom • ONE BEDROO.1B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- ONE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCitizenm London Shoreditch
Room ONE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- ONE BED
Adult and child limits apply within the room's total guest limit.
Room code: ROO.1B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCitizenm London Shoreditch
Double or Twin STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBT.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE Accessible WITH VIEWSDOUBLE • Accessible WITH VIEWSDBL.H6-WV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCitizenm London Shoreditch
DOUBLE Accessible WITH VIEWS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-WV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Citizenm London Shoreditch
100
reviews shown
Sandra
Second stay at this property and still as satisfied with my stay as I was the first time!
English
Very small rooms with a glass-fronted shower/toilet area. The bed was huge, with lovely crisp white ben linen. Very comfortable. There is only a tiny area to hang up clothing and if you have more than one suitcase there is nowhere to put it. For 2 nights during the heatwave the air conditioning didn't work so eventually I got moved and while it was not great, it was slightly better. , here seemed to be no urgency on fixing it except to offer fans to blow the hot air around the room! While the staff were doing what they could tea/coffee making facilities in the room and no information leaflet. Stayed 5 nights and only realized on the last night that they did hot food in the lobby cafe. 914 576 8503
Lucy
With having no kettles in the room I would expect to be able to get tea but jab in to pay £7.50 for two cups of tea in the morning was a bit much.
Other than that a good stag
Other than that a good stag
Emma
Excellent hotel in great location. Only criticism is the broken lift leaving just one serviceable lift. Very slow to wait for this get to room or walk the stifling hot staircase.
Hasan
24 hr open bar is amazing.
Claire
I didn’t really have many interactions with staff as my partner checked in before me. The location is perfect close to Shoreditch high street station, the air con and fridge were a big plus, the rooms was small but perfectly formed had everything you needed and very good value for a weekend stay. The breakfast was lovely everything available xx
Alan
Good location for getting around the city
Ru
I found several hairs in my bed but was too late to complain and get another room. Additionally, my sink drain was stuck hence couldn’t use that either. There was a strange smell coming from the bathroom.
Easy check-in and helpful staff though.
Easy check-in and helpful staff though.
kerrie
Staff at the Citizen M Shoreditch are excellent, from the check in/reception through to the night team in the bar. So friendly and helpful. Rooms are super clean. Brilliant stay, would recommend.
Amanda
Staff were very welcoming. Check in was quick & easy. Room was quite compact but very clean & tidy. Great location
Karl
I had an amazing time at citizenM Shoreditch! The hotel itself is fantastic—super stylish, clean, and in the perfect location for exploring the area. The staff were incredibly welcoming and the whole vibe was just great.
The only downside to my stay was some loud, rude people staying on my floor, but that's obviously not the hotel's fault at all. Everything citizenM could control was absolutely perfect. This is my 4th time here and I'll definitely be back!
The only downside to my stay was some loud, rude people staying on my floor, but that's obviously not the hotel's fault at all. Everything citizenM could control was absolutely perfect. This is my 4th time here and I'll definitely be back!
James
Excellent staff, hotel and prime location in shoreditch. Beautiful room. Loved the complimentary still and sparkling water and the 24/7 communal space. Beauitful hotel. will be back!
Kayla
The staff were extremely helpful although it was a self check in/out experience. The room was well maintained and near by to an amazing neighborhood with great food and drink options
Nico
Very clean rooms and very friendly staff. The AC felt a bit weak and warm but otherwise a pleasant stay for anyone looking to be in Shoreditch!
Nick
Simple check in process. Convenient services and room. Staff was friendly. Great location!
Vanessa
The rooms were spotless, the bed was so big and comfy with extra pillows if needed, loved the colour changing lights in toilet/shower room. There was loads of room and the lounge area and seating was real groovy right up my street. Staff were happy to help at all times and really nice and pleasant. Loved my stay
Jane
Greatest
Gemma
Wish there was a kettle in the room !
Becky
Was a lovely clean room. Great view across London. Only slight thing that didn’t seem to work properly was temperature control as was very hot over night and didn’t have a tea/coffee making facilities. But that’s it, greatly situated, comfy bed and nice shower. Would def go back
Sean
Great experience. Will be back.
Adrian
Stayed at this particular hotel many times, it is our preferred place when we come to London, although it’s expensive and no longer have the discounts they used to offer. Shoreditch location is fab for touristy stuff.
Victor
Perfect
Nicole
This was the perfect stay in Shoreditch. Very comfortable bed, clean space! Some things to note:
- The room is tiny, but it's exactly what is expected in London. For how small the room is, the King size bed makes up for it! Very comfy.
- The windows do not open in any of the rooms and the ventilation isn't ideal. Typically not an issue, but one of us got sick during our stay and we did spend extra time in the room than we would've otherwise.
- The room is tiny, but it's exactly what is expected in London. For how small the room is, the King size bed makes up for it! Very comfy.
- The windows do not open in any of the rooms and the ventilation isn't ideal. Typically not an issue, but one of us got sick during our stay and we did spend extra time in the room than we would've otherwise.
Jennifer
I really enjoyed my stay there - the bed was big and comfortable and the staff were just fantastic. When i first got there (fairly late and exhausted) they were so friendly and helpful, they checked in for me and really made me feel at home. It was exactly what i needed after a long day.
The room was nice - the coloured lights in the bathroom were really cool, i enjoyed playing round with them on the IPad and kept them on all night. The blackout blind worked a lot better than i expected too - i woke up early and almost blinded myself when i casually opened them in the morning.
There are a couple of things they could improve on:
using the IPad to control the TV was a tad annoying. You can't access the normal TV guide so you have to scroll through all the channels on the off chance you can find something you want to watch. Similarly, you couldn't put a sleep timer on the TV either (which i know you can do normally as I have the same TV). It'd be really good if these things could be added as options on the ipad.
The IPad would also benefit from having access to the menu for the bar/restaurant downstairs and information about the room (like check out instructions and where the earplugs are).
I mention the earplugs because i was woken up at 4am to noise outside and didn't know where they were, it wasn't a big deal though.
Overall i really enjoyed the stay and would definitely stay again!
The room was nice - the coloured lights in the bathroom were really cool, i enjoyed playing round with them on the IPad and kept them on all night. The blackout blind worked a lot better than i expected too - i woke up early and almost blinded myself when i casually opened them in the morning.
There are a couple of things they could improve on:
using the IPad to control the TV was a tad annoying. You can't access the normal TV guide so you have to scroll through all the channels on the off chance you can find something you want to watch. Similarly, you couldn't put a sleep timer on the TV either (which i know you can do normally as I have the same TV). It'd be really good if these things could be added as options on the ipad.
The IPad would also benefit from having access to the menu for the bar/restaurant downstairs and information about the room (like check out instructions and where the earplugs are).
I mention the earplugs because i was woken up at 4am to noise outside and didn't know where they were, it wasn't a big deal though.
Overall i really enjoyed the stay and would definitely stay again!
Cory J
I thought the room was a little small, but the lobby vibe & amenities made up for that immensely. I made a mistake on checkout by forgetting a charger in my room. The hotel staff was swift in helping me retrieve it!
Thomas
Helpful staff and a clean tidy hotel with comfortable bed
Mathew
Nice food all good
Ruth
Great rooms and shower. Really good soundproofing. Lovely comfortable bed, very big. Excellent TV. Love the tech. Great for a visit to Brick Lane
Maria
Such a well thought out experience. The room has everything you need for a comfortable stay.
Patricia
Key location in the Shoreditch area; bit difficult to get a sense of direction because it's at the cross of several roads but that has more to do with London's street set-up than the actual hotel. The hotel let me do early check-in at no extra cost and the room was very comfortable and clean.
Morag
Room very clean a bit small for me strange layout but had facilities I needed other than tea/coffee making machine/kettle.
WiFi a bit slow at times but worked and was free.
staff were lovely and helpful.
WiFi a bit slow at times but worked and was free.
staff were lovely and helpful.
Rian
Great location in Shoreditch area. Hotel has a great vibe and it’s super clean
Lily
Perfect location in Shoreditch. It was in walking distance to the underground, overground, and multiple shops and restaurants. The room was perfectly clean, with an awesome view of the train. No complaints!
Matthieu
Great spot in Shoreditch.
Michael
Staff was very helpful. Bar was excellent.
Shannon
Very cool spot! 24 hour bar! Sophie was very helpful. Overall great stay in a hip spot.
Benedict
Nice property reasonably price very good view from 9th floor in the heart of London. Broken ipad which controlled features in the room.
Spencer
Convenient. clean and comfortable
Scott
Great area . Nightlife poppin
Kyanna
I've previously had experiences with CitizenM but was highly disappointed in this location. I want to give this a second chance but between the logistics troubles, the water odor, and the housekeeping rules I don't think I would return.
Douglas
Clean, good location. Close to Trains. Have stayed a couple of times in London and Citizen M and would recommend for solo travelers. Rooms are a little tight for couples.
Bridie
On day the day our hotel stay was to commence (Friday 6/2.26) we had an emergency and our daughter was admitted to hospital. We contacted hotel that day and the following day ( Saturday 7th 2/26) to explain, hoping they would use their discretion ( as stated in terms) and not charge us. Eventually after waiting 35 minutes on phone an employee told us we would get charged for the stay even though we would be returning to stay in London the following month. Is this good customer service? Will it encourage me to book with this group of hotels again? Let’s hope someone with compassion contacts me to rectify the situation. No communication so far. Hope my disillusionment can be turned around.
Jeremy
Hotel was great, thr
Safia
Check in was brilliant, it's a self serve and easy to use. Room was lovely, clean and comfortable. The only issue is that the bathroom door didn't close which could lead to embarrassment. The blackout blinds worked lovely.
Pete
It’s a good hotel but is not a 4* as it is sold, rooms are small so for 2 people getting ready for evening in London, it was very difficult.
Toilet is behind a plastic container and feels like it’s next to the bed which didn’t feel comfortable.
No tea or coffee facilities in the room
Toilet is behind a plastic container and feels like it’s next to the bed which didn’t feel comfortable.
No tea or coffee facilities in the room
Muhammad Amir
Nice
sefuel
I was given a wheelchair room but i didnt ask for one.
Bernadette
The room was clean and the staff were helpful
Jessica
Heat wasn’t working most nights, was freezing all night. My last night I was shivering all night to the point I woke up with cold sweats from shivering so much. This was while wearing a sweatsuit and two comforters since I requested an extra. There was also a foul smell coming from the sink that persisted for the majority of my stay before being fixed. The comforters and towels had stains on them. Just gross and not good.
Israel
Great staff
Carmel
It’s a great hotel. Super close to everything.
Staff are lovely and the bed is HUGE
This is a return visit
Wouldn’t hesitate to stay again
Staff are lovely and the bed is HUGE
This is a return visit
Wouldn’t hesitate to stay again
Timothy
Very clean and convenient. However, the staff stood out. Every single staff member we me was friendly and helpful.
Ikhlaas
Yes but the sink outside isn’t the best
Arriya
Good
James
Clean and confortable. Great location.
Kamini
Staff great but room was not serviced. Option on in room iPad defaults to don’t clean.. Location felt a little sketchy.
Dan
Room spotless and totally functional.
Oliver
The perfect hotel, offering the best value for money in terms of location.
My partner and I were welcomed at the reception by the sweetest receptionist, Hannah. She showed so much kindness and warmth when she received us. At check-in, we explained that we had had an unpleasant stay at another hotel, and Hannah demonstrated exceptionally good service. She is an employee who truly deserves a star!
In addition to this, the hotel stay itself was fantastic. It was about a 10-minute walk from Liverpool Street and had shopping options nearby.
The hotel staff were very welcoming, no matter when or where you encountered them.
My partner and I were welcomed at the reception by the sweetest receptionist, Hannah. She showed so much kindness and warmth when she received us. At check-in, we explained that we had had an unpleasant stay at another hotel, and Hannah demonstrated exceptionally good service. She is an employee who truly deserves a star!
In addition to this, the hotel stay itself was fantastic. It was about a 10-minute walk from Liverpool Street and had shopping options nearby.
The hotel staff were very welcoming, no matter when or where you encountered them.
Chronis
Excelent location and staff
Tara
Staff was great!
Diane
Hip Hotel in Shorditch - great location for East of the city, and easy access to City centre. Standard room is tiny -- no ability to walk around the bed - and that was the biggest draw back. Other wise a good option for a city visit
syra
The service the rooms and the location were amazing!
Carmel
Great decor. Funky little
Hotel. Amazingly huge bed !
Hotel. Amazingly huge bed !
Paul
The rooms are the size of a shoe box but they pull it off masterfully
Sophia
Room was very spacious for central London. Everything in the room was digital and modern which was fun. Lots of fun lighting etc.
Ian
Yes and great staff - they were super helpful and polite - a real standout
Sarah
The staff were so helpful and the room was spotless. Would definitely stay here again.
Hannah
Have stayed in a few CitizenM hotels so we always know what to expect which we like. Friendly staff. Modern, trendy hotel. Great location.
Claudia
Great location and comfortable rooms. The staff was helpful when checking in and out.
Joshua James
Very nice rooms and very clean. Would stay again
Kayla
Great location. Hotel was great- would stay here again.
James Mark
Great hotel for traveling couples. Great location , walkable to most places in Shoreditch, small rooms but very clean, high tech and complete amenities. Reasonably priced!
Peter
Great stay, friendly and accommodating staff. Will definitely stay again!
Michael
Lovely hotel, great location, loved all the geeky bits like lights and blinds controlled from an iPad/mobile app, huge bed very comfortable overall an amazing stay!
Ahtziri
Very well stay! We really enjoyed it! Highly recommend!
Melissa
Funky
Small and perfectly formed.
Friendly staff and really funky
Only thing. No kettles or cups in the room
All controlled from an iPad or an app. .
Friendly staff and really funky
Only thing. No kettles or cups in the room
All controlled from an iPad or an app. .
Amy
This hotel is very quiet - they have mechanisms on the doors so they do not slam. The staff was very friendly and helpful - especially Dafina who was welcoming and always remembered us.
Brad
It's a funky cool hotel. They make the best of the small rooms with good design.
Kathryn
Awesome staff, friendly and informative!
Marc
Excellent only 1 small cobweb everything else was 100%spotless
Maureen
I had a delightful experience during my stay at this hotel! Although the room was small, it was impeccably clean and had a sleek, modern design. I loved the convenience of controlling everything with an iPad, which added a touch of luxury to my visit. The staff truly stood out; they were not only friendly but also exceptionally knowledgeable. Their recommendations for local attractions and dining options were spot on and enhanced my stay. I wish I could recall the name of the young man who assisted me—I'm certain it starts with an \"S\"—as he provided outstanding service that truly made my experience memorable.
Joanne
Fabulous hotel, close to public transport, bars and restaurants.
The staff were exceptional. Not merely kind or helpful, but exceptionally so.
I had the best night's sleep here and I loved the blackout curtains and mood lighting. Breakfast was a very high quality.
I also liked the opportunity to check out late.
The staff were exceptional. Not merely kind or helpful, but exceptionally so.
I had the best night's sleep here and I loved the blackout curtains and mood lighting. Breakfast was a very high quality.
I also liked the opportunity to check out late.
francisco
Nice and clean room, great service, food available
Michael
The hotel is very modern. The rooms are beautifully designed small spaces. The staff could not be nicer or more helpful. The restaurant is open 24hrs, a big plus for late night munchies and early morning coffee
Max
I liked the room -- a decent size for a London hotel at a reasonable price. I liked the tablet that controlled the lighting and everything else.
Marina
Absolutely fantastic
Russell
Got a last minute deal here for an extended weekend trip when I had to leave my previous accommodation. The staff and hotel amenities were AMAZING for a solo traveler like myself. The rooms are quite small however the strong air conditioning, gorgeous decor, modern bathroom facility, and amazing location made my stay in London so much better. This is my 3rd time in London and hands down one of the best hotels I’ve ever stayed at, and the neighborhood around it is so quaint and lively with a young adult scene. If you’re solo traveling or with a buddy, i highly recommend this hotel!!
Josh
Friendly barman, clean room, nice location
Pierre
ideal for a short stay
Susan K
Would of liked it better if we where able to make a cup of coffee in our room , instead of paying 4 pound for one downstairs
Daniel
It was nice
Norman Alejandrio
Liverpool station is within walking distance
Chasity L
The property and staff were amazing. We loved the Shoreditch area with its vibrant artsy vibe. Loads of restaurants and pubs in the area. Will absolutely stay here again.
Monica
Fabulous stay! I would not hesitate to stay again. Modern rooms, learn, friendly staff and walk abe to Liver Pool and and tube.
Ryan
The thoughtfulness in design is unmatched for the solid business traveler. Ultimate conscience and affordable price
Elyse
Lovely clean hotel with great tech controlling the room. Staff were friendly, gave recommendations for the local area and were helpful with requests.
Danielle
Comfy and very modern
Really friendly staff who were very helpful. The room had really good technology which was something I’d not seen before including different ‘mood’ lighting. It was a really comfortable room with good facilities.
Frederick
Terrible and an awful refund policy
Ryan
Easy to check in, very clean. Friendly staff
Kyeko
Great property. Would absolutely recommend.
Location & surroundings
Citizenm London Shoreditch
6 Holywell Lane, London, United Kingdom
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Citizenm London Shoreditch
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