Name: Courthouse Hotel Shoreditch
Address: Old Street, 335-337, London, EC1V 9LL, GB

10/10

Exceptional

26 Jul 2026

Hilary

Great location, wonderful spacious room. Vlad the concierge was so pleasant, enthusiastic, informative and professional. Once he found out it was birthday, he went out of his way to make it memorable. Very much appreciated. This is my first choice of hotel whenever in london. Highly recommended.

10/10

Exceptional

21 Jul 2026

charlotte

Great stay

Partner

6/10

Pleasant

19 Jul 2026

lauren

The carpark in in the school nearby

Friends_and_family Family

4/10

Poor

15 Jul 2026

Karen

Very disappointing experience at what claims to be a 4-star luxury hotel. Three rooms were booked, but only one was available at check-in, forcing six adults to get ready for an evening event in a single room. The remaining rooms were not provided until after our return at 1:30am.

One room had significant maintenance issues, including a blocked sink, faulty shower controls, and an unusable shower due to heavy limescale. To make matters worse, no manager was available to address concerns at checkout, resulting in further delays and disruption.

Most disappointing of all was the hotel's handling of the complaint. Despite acknowledging the failures, no meaningful compensation was offered, leaving the impression that guest satisfaction is not a priority. Unfortunately, the service and standards fell well below expectations, and the response afterwards did little to restore confidence.

Family

10/10

Exceptional

12 Jul 2026

Lloyd

Staff are amazing. We didn't have breakfast but the concierge recommended somewhere and it was great. Bar had a great IPA which I found thirst quenching. Aircon was really cold which I like. Would stay again without hesitation.

Friends_and_family Family

8/10

Excellent

07 Jul 2026

Stacey

Loved this hotel. The staff were all very helpful and welcoming. We were only there for one night but would definitely stay again. Our room was huge! Very comfortable and clean. The area was really nice. Walkable from shoreditch high street station for getting around but also not far to walk to towerhill area.

Partner

8/10

Excellent

05 Jul 2026

Georgia

It was a lovely stay, great location.

Partner

8/10

Excellent

05 Jul 2026

James

Some features starting to look tired and some details overlooked but overall good

6/10

Pleasant

04 Jul 2026

Chanel

Lovely looking hotel. Room was nice and big but a bit of wear and tear, chips in the coffee table etc, pool was nice and warm but not told enough about it at check in, had to ask where it was, then when we went down was told all lockers fully booked had to leave everything by side of pool. Lady who checked us in and out has absolutely no social skills or good customer service, didn’t even wish us a nice stay or ask if we had a nice stay at checkout, wasn’t impressed with the attitude. Not sure it says anywhere £50 deposit required but they do ask for it at check in fyi.

Family

10/10

Exceptional

30 Jun 2026

Diane

Gorgeous hotel and staff were fantastic. Highly recommend

Partner

10/10

Exceptional

29 Jun 2026

ROBERT

Great room

10/10

Exceptional

26 Jun 2026

Catherine

Loved our stay at this property. The location was excellent and very well placed for cafés, restaurants, local street art and entertainment. It is about a ten minute walk to the nearest tube station, if you have lots of luggage, but wasn’t a major issue for us.

The rooms were large, which is a major bonus in London. We received a free upgrade, which was amazing and much needed at the end of a 4-week holiday.

Staff were lovely and so helpful. Spoke to Michael who was one of the hotel managers and had a really nice chat, he also showed us the police cells in the bar and told us a bit of the history of the hotel, which was previously a working courthouse and police station, which added to the charm of staying there.

Loved the rooftop bar, but unfortunately a lot of functions were booked for the weekend we stayed, so could only get limited access. The pool and spa looked great but we didn’t have time to use them, as it’s London, right? Too much to do. Spitalfields market was only a 15 minute walk away, a great place for food, alternative shopping and people-watching.

Would definitely stay here again!

Partner

10/10

Exceptional

23 Jun 2026

Shannon

The hotel was beautiful, well air-conditioned, staff was helpful, and they gave us a complimentary room upgrade. The bar/restaurant on-site is iconic.

10/10

Exceptional

22 Jun 2026

Chatan

Lovely stay and appreciate the upgraded room.

10/10

Exceptional

21 Jun 2026

Sandie

Nice base for discovering more around Shoreditch. Nice big room with air con and with a fridge which was great as it was a bit of a heatwave when we were there! Would stay again.

Partner

10/10

Exceptional

21 Jun 2026

Ben

We had a lovely two nights stay. Great location and hotel

Partner

10/10

Exceptional

17 Jun 2026

Troy

The hotel had character and a great location with access to bars, restaurants, the tube, and onsite bar and restaurant. There was free breakfast with our reservation however we didn’t get to use it. Others in our party said it was excellent.

Friends_and_family Family

8/10

Excellent

17 Jun 2026

Mark

A great choice overall, particularly thanks to its excellent location and the quality of the staff. The hotel is ideally situated, only a 5-10 minute walk to old street tube station, restaurants, and nightlife.
The staff are excellent, from check-in to departure, everyone was friendly, professional, and eager to help. Any requests were handled efficiently, and their welcoming attitude really enhanced tour stay. The rooms where clean and comfortable but the furniture could do with a refresh as it showing signs of wear and tear.
Overall, it’s a well-located hotel with excellent service, which I highly recommend.

Partner

6/10

Pleasant

12 Jun 2026

Richard

Clean room, peaceful hotel which looks lovely when you walk in! Spa also nice but quite small. Bed comfortable and spacious rooms with lovely en suite.
Unfortunately, we had one bathing towel between us and they advertise 24 room service for food and drink. However when we rang we were told there was absolutely no food available so we ended up missing our evening meal as it was 11pm. Our advice was, “ Ring Uber Eats”. When we complained we were told we would be emailed their response. Nearly a week later and nothing.

Partner

6/10

Pleasant

11 Jun 2026

Lee

Was exactly what I wanted

Partner

8/10

Excellent

07 Jun 2026

Angie

Shower didn’t drain quickly so high level of water in the tray.
TV had no sound.

Friends_and_family Family

10/10

Exceptional

29 May 2026

Sharon

Excellent stay at the hotel everything was just great

Partner

10/10

Exceptional

26 May 2026

Steve

Great stay as usual, rooms well appointed, staff are very friendly & nothing is too much trouble

Partner

8/10

Excellent

25 May 2026

Wayne

Fabulous property just let down a little by lower quality fittings that need some maintenance, than it deserves. (Never managed to use the pool/spa as it was either unmanned with no towels etc available or was out of use. Bathroom fittings slightly damaged and wardrobes that need adjusting so that the doors close.)

Partner

10/10

Exceptional

25 May 2026

Danielle

Hotel staff were friendly and helpful. For London the rooms are quite spacious. We stay here every year in May and have not been let down yet.

Roof Top bar is a nice touch but the cocktails were inconsistent.

Friends

8/10

Excellent

25 May 2026

Jackie

Hotel and staff were excellent. Staff very friendly and helpful.
Approx 15mins fr liverpool St station.
We had room 613, very spacious and the view over London and the rooftop bar was fantastic
Definitely will return here

Friends

10/10

Exceptional

24 May 2026

Patrick

An absolutely top class hotel experience in a beautiful building steeped in history, with lots of original features lovingly preserved. The old jail cells in the bar and art deco stained glass ceiling in the lobby were the best examples of this.

Partner

10/10

Exceptional

19 May 2026

Udo Gerd

All the members of staff are very friendly and helpful. Great room and very nice bathroom. Little shame about the bar area, sofas too low to sit in and the room on the right to the bar is very uninviting and steril.

Self

10/10

Exceptional

19 May 2026

Scott

Great location, decent hotel. Didn’t have breakfast so can’t comment on that. Business stay

6/10

Pleasant

17 May 2026

Alex

The room looked clean and the bed was comfortable. Got the sense there was a lack of attention maintaining the rooms and equipment. The shower head was covered in limescale and leaking out of one side, the adjustable shower head was also broken and kept falling down. We requested an ironing board which arrived very quickly however was falling apart and unsteady, very dangerous with a hot iron, nowhere to plug in kettle other than on the floor again a bit unsafe. Nice property but definitely not worth 180 a night. Small details need attention.

Partner

10/10

Exceptional

12 May 2026

Michael

Excellent hotel, great location and the facilities weee great.

Friends_and_family Family

8/10

Excellent

11 May 2026

THOMAS

Staff was very friendly and generally it is a nice place. Hotel rooms are starting to show their age with minor dings in the furniture and worn items. The biggest issue was my room not ready at check in time. I had to wait in the lounge 2 hours past posted check in time which was a major inconvenience. Hotel did provide free drinks during wait and room upgrade but delay was a major issue because we had evening plans.

Partner

8/10

Excellent

03 May 2026

Jacqueline

Asked for twin, got double. Thirty minutes wait for it to be altered.

4/10

Poor

28 Apr 2026

Adam

Room was hotter than the sun on arrival due to heated towel rail being stuck on full blast and controls not working. Shower sprayed more water directly upwards and across the bathroom than downwards, and toilet wouldn’t flush.

A wonderful building, with clean rooms but clearly a lack of maintenance.

Self

10/10

Exceptional

27 Apr 2026

Daniel

Fantastic stay at the hotel. Staff went above and beyond. Really good location for central London in a nice area with plenty to see and do. The only negative was the pool/ spa wasn’t open on Monday. I’m not sure if we just fell unlucky this Monday or whether it’s closed every Monday. Either way, it was an inconvenience to us as my husband who had ran London marathon wanted to make use of the facilities the day after the race. We didn’t eat at the hotel so can’t comment on the food. Drinks were lovely. Good time had by all and would definitely stay here again

Friends_and_family Friends

10/10

Exceptional

06 Apr 2026

RICHARD

This was a Birthday Easter Weekend break and we were not disappointed. The hotel is a converted court house with a beautiful decor inside and oozing character. The staff were incredibly helpful, and I mean incredibly helpful and knowledgeable too, a special thanks to Riya (Reception), and Mihail (Concierge) for just being so attentive. The Courthouse has a great roof garden area and pool, as well as a relaxing bar and lovely breakfast area. The rooms are spacious with great facilities. I can't recommend this hotel enough, and you'll definitely want to come back again, as we will. Enjoy.

Partner

8/10

Excellent

01 Apr 2026

Jenna

Amazing hotel,

10/10

Exceptional

27 Mar 2026

William

I had an excellent experience during my stay. The staff were genuinely wonderful — warm, attentive, and always ready to help, which made the whole visit feel effortless. The rooms were spacious, comfortable, and very well maintained, offering everything I needed to relax.
The amenities were great too, from the convenient on-site facilities to the thoughtful little touches throughout the hotel. The location couldn’t have been better — close to everything I needed and easy to get around.
Overall, a fantastic stay. I’ll definitely be returning

Self

10/10

Exceptional

25 Mar 2026

Fran

The room was lovely but the staff were exceptional. Very impressed.

10/10

Exceptional

06 Mar 2026

Bianca

Room was very nice, the staff was friendly. The amenities were great. Nice area to explore plenty of restaurants and bars. Had a nice city view from my room.

Self

10/10

Exceptional

10 Feb 2026

MR SAMUEL L

We had a great stay , the room was spacious and clean , staff very helpful and attentive.
Great central location in Shoreditch.
Pool was a nice to have in the morning but could do with updating. Gym was well equipped.
We got a deal on the hotel and for the money it was great.

8/10

Excellent

09 Jan 2026

Demi

Yes

Partner

2/10

Poor

31 Dec 2025

Janis

We were told our rooms wouldn’t be ready til 6 pm regardless of the 3 pm check in .
Then after saying this is unacceptable one of our rooms was a wheelchair accessible room which wasn’t what was booked .
The breakfast was not 5 star standard … coffee was terrible and breakfast selection very limited .

Leisure Family

6/10

Pleasant

27 Dec 2025

Sally

Unfortunately there was a lot of room for improvement, which was disappointing as we’d booked four nights to celebrate two special birthdays just before Christmas.

We chose the hotel for the spa, but it was underwhelming. Seating around the pool was very limited and awkwardly placed so you had to move your feet to let people walk by, the loungers (if any available) showed signs of mould, and the steam room smelt musty which was very off putting. The pool itself was ok, though a sharp missing tile on the steps was concerning and the shoulder massage jet didn’t work.

The room was acceptable but tired. The shower shelf was broken so toiletries slid off when wet, the towel rail thermostat constantly clicked, and the makeup mirror was impractically low so you’d need a chair to actually use it.

Flickering bedroom lights and limited working TV channels were also frustrating. For the price, the lack of a coffee machine (only basic Nescafé sachets) felt poor value.
Housekeeping was inconsistent — milk wasn’t always replenished and on some days the bed wasn’t properly made.

We didn’t try the breakfast or bars based on our experience of the other facilities.

Overall, we would have been better off booking a Premier Inn and paying separately for a decent spa day elsewhere.

Leisure Family

10/10

Exceptional

22 Dec 2025

Natalie

We had a lovely stay here. We arrived early and hoped to drop our bags in and then come later to check in but Jas offered us a complimentary early check in. The hotel was very clean and tidy, staff helpful and welcoming and it was so quiet! We’ve stayed in London a number of times in various locations and this was one of the largest rooms we’ve stayed in and both quiet in terms of traffic noise and generally on the hotel. This was a lovely surprise when we had visited the weekend before Xmas. The pool and spa facilities were a nice extra to have which we used. Loved that the room had a little fridge which was helpful as we much prefer to buy proper milk for tea and coffee and so this was handy. Thanks for a lovely stay, would recommend. Didn’t have time to use the bowling, cinema or bar/restaurant.

10/10

Exceptional

21 Dec 2025

Michael

Lovely place to stay, all the staff is super nice and the pool and sauna are amazing!

8/10

Excellent

21 Dec 2025

Lisa

Room was clean but not exceptional. Smaller details not cleaned. Things on the bathroom not put up straight on the walls (toilet roll holder). Cosmetic holder in corner is shower not secure. Makeup mirror far too low for any average height person.

Partner

10/10

Exceptional

20 Dec 2025

Danielle

Great stay

Partner

6/10

Pleasant

17 Dec 2025

Aiste

Disconnected staff at check in, tired spa facilities and poor breakfast choice.

4/10

Poor

08 Dec 2025

Raymond

Fairly expensive even for London and the Studio Suite was small and not as described. The biggest issue by far was that they had hired out the bar so you could not get a drink, even on room service.

Business

10/10

Exceptional

07 Dec 2025

natalie

This time was a great night stay and perfect for what me and my son wanted from a night away, being invited to Leyton orient as potential sponsors

Friends_and_family Family

8/10

Excellent

07 Dec 2025

natalie

Lovely hotel, but when we arrived was told the bar area and restaurant was un available to hotel guests because of a private party (nothing was told when booking which I find wrong)

The party guests where rude, noisy and running up and down the corridor prototype much what felt like all night, I was told the next day they was evicted, that being said we had no sleep and was told we would be contacted by a manager to offer some sort apology, upgrade, free stay. Guess what? Heard nothing

Partner

4/10

Poor

01 Dec 2025

Samantha

Don’t upgrade - the standard I saw was MUCH nicer. The upgraded suite was not clean and overlooked a dank courtyard which meant there was no view or natural light. The room service food was terrible - just don’t bother. Very very disappointing.

Business_and_leisure Partner

6/10

Pleasant

29 Nov 2025

Andrea

Room fine. Just all very average for a 5 star. Absolutely no frills. Coffee machine and decent toiletries as a minimum

Partner

6/10

Pleasant

25 Nov 2025

Mark

Decent enough hotel, but very over priced. Non iron in the room and poor hair dryer and other amenities. Staff ok, but took 30 mins to get iron delivered to the room (asked twice)

Expect more for £350+ a night

Self

10/10

Exceptional

23 Nov 2025

Paula

Lovely room with comfy bed, nice breakfast and gorgeous decor. Helpful nice staff.

Friends_and_family Family

10/10

Exceptional

18 Nov 2025

Trung

Lovely staff and room. Bathroom was lovely! Great to have a separate shower and a bath tub

Self

10/10

Exceptional

15 Nov 2025

Rob

Beautiful hotel, great location

Friends_and_family Family

6/10

Pleasant

09 Nov 2025

Andrew

Hotel had good facilities and the staff were generally friendly and helpful, but the rooms were not clean (with food left from previous guests on the floor). The surrounding area was a bit grungy and dirty.

Business Self

8/10

Excellent

07 Nov 2025

Barbara

The room lacked personality and the gym and swimming pool were inadequately serviced. I had expected a better renovation of a historic building. The location is great but it lacks charm.

Business_and_leisure Self

10/10

Exceptional

30 Oct 2025

Wesley

Great experience again.

Business

10/10

Exceptional

27 Oct 2025

Randy

Had a great day but the breakfast I did not like

Partner

10/10

Exceptional

26 Oct 2025

Ilyana-Ela

Loved that you couldn’t hear anything outside from the rooms

Leisure Partner

10/10

Exceptional

22 Oct 2025

Yvette

Spacious and clean room

Friendly staff, very clean everywhere, comfortable bed and blackout curtains - everything I needed!

8/10

Excellent

21 Oct 2025

Lisa

Nice hotel

Leisure Partner

10/10

Exceptional

21 Oct 2025

Dean

I booked a room as time away with my GF, with her not knowing i was going to propose. I didnt get to go spa, and enjoy that part of the hotel. But i did see it. I would also love to say thank you to all staff whom worked at the hotel, especially Dominique. She was just amazing. Thank you again Dominique.

Partner

6/10

Pleasant

14 Oct 2025

david

Breakfast was a buffet. Prefer to be cooked fresh.

Business Self

8/10

Excellent

13 Oct 2025

Craig

Very nice hotel close to amenities and about 10 minute walk to the tube. Room was nice, decent city view; though the toilet seat was wet when we arrive… assumed it was cleaning product and wiped it off. Staff were friendly and helpful, supply an iron and ironing board on request. The bed in our room was two mattresses pushed together, which meant uncomfortable sleeping together in the middle. Otherwise, I was happy with the place. The hotel has lots of facilities available so make sure you plan in advance if you want to make use of them. The rooftop terrace was great and had some fantastic city views also.

Partner

10/10

Exceptional

08 Oct 2025

Samuel

Very professional and courteous upon check in. Pleasantly surprised by a room call after some time in the room to enquire if any extras were needed. Didn’t find time to check the spa or other amenities of the hotel. Throughout was pristine and staff very accommodating. Exceptional hotel.

Self

10/10

Exceptional

06 Oct 2025

Andrei

Nice hotel!

10/10

Exceptional

03 Oct 2025

Kate

Lovely hotel

Friends_and_family Friends

10/10

Exceptional

30 Sep 2025

Leanne

Lovely stay for my husbands 40th birthday

Partner

10/10

Exceptional

25 Sep 2025

ROBERT

next time

Leisure Self

6/10

Pleasant

22 Sep 2025

Debbie

Firstly, I would not agree this is a 'luxury 5*' hotel. The building is beautiful with lots of history but, and I can only speak for the rooms we had (505 and 117) they had no warmness or luxury feel at all. in fact, quite baren. No wall art, no home furnishings apart from the very basics. We had a third twin room room booked for our young adult kids; they were provided with a double and the manager was not happy about having to move them, in fact she was miserable. The receptionist, who was very friendly, appeared embarrassed by her behaviour. The bar staff could not speak hardly any English so that was a struggle. Air con had a mind of it's own and didn't want to stay on low or above the minimum fan which made the room extremely uncomfortable to sleep in. We wouldn't stay again.

Leisure Family

4/10

Poor

18 Sep 2025

Thomas

Started off okay with announcement that we had a room upgrade, but went downhill from there.

Room was large, but had a loud audible buzzing sound, especially when in bed. We thought it might have been from the nearby club, but it never stopped. Bathroom had a TV and a bath!, but you couldn’t change the channel. Most of the main TV channels didn’t work.

Room had a kettle, but the coffee was poor. For the level that the room was pitched at, would have expected a coffee pod machine.
Free Internet was slow.

The worst bit was the breakfast, terrible for the additional £24 price , was below travelodge quality and the toaster set off the fire alarm (even though it was illegally taped up). Go round the corner to the breakfast club, might work out the same price, but you’ll come away stuffed and smiling.

Residents bar was shut in the evening for a private function on Saturday night. Won’t be going back, plenty of other decent local oltions like the art hotel round the corner.

Business_and_leisure Partner

6/10

Pleasant

15 Sep 2025

Shari

Room comfortable and clean, albeit a little dark. Front desk team a little aloof. In general the staff were not that friendly or helpful, especially in comparison to hotels of same level in same surrounding area. Hotel in great location, within walking distance to everything (train, markets, restaurants etc). I wouldn't & didn't choose to stay here on my return to Shoreditch.

Leisure Self

8/10

Excellent

15 Sep 2025

Michael Sanchez

Nice Bathroom ✳️

In general very nice especially the size of the room and bathroom not common in Europe the sorroundings seen better very central if you are visiting nice service very amicable

Partner

8/10

Excellent

13 Sep 2025

lisa

Pros

Hotel was lovely and free upgrade meant room was huge. Staff were really helpful.

Location good as lots of hustle round about with places to eat and drink within easy walking distance. Spitalfields market was great!

Also only 15 mins to train to get into central London so very handy.

Cons

Spa was ok with shower out of order and no towels to hand (you have to bring your own from room). However they did get us towels when we asked.

No usb plugs - not the end of the world. And coffee etc not topped up each day.

Overall a lovely hotel in a vibrant location.

Leisure Family

10/10

Exceptional

09 Sep 2025

Joy

Lovely hotel

Partner

10/10

Exceptional

07 Sep 2025

Elizabeth

Excellent stay

The location was perfect for us for our weekend in London, with loads of lovely restaurants and breakfast cafes nearby, and excellent transport links to central. We didn't have time to make the most of the hotel's facilities, but hope we can come back to do so in the future as the breakfast and pool/ sauna looked amazing.

Friends_and_family Family

10/10

Exceptional

07 Sep 2025

Adrian

Great location in Shoreditch

Great location in Shoreditch, close to transport links, opposite The Bike Shed which was great for food, particularly breakfast. Hotel is well looked after and the room was clean, quiet, and relatively large.

Partner

6/10

Pleasant

05 Sep 2025

Sarah

No usb charging; kettle had to be plugged in floor. Noisy road and glazing not sound proof. Curtains not blackout. Decor good do must have been refurbished in recent years but missing basics.

10/10

Exceptional

04 Sep 2025

Mr T

Great place for work

very accomondating, let me check in early and then head off to meetings. Great spa and sauna to kick the day of. Will be back

Business

10/10

Exceptional

26 Aug 2025

Gemma

Very amenable to the situation and accommodating.

Leisure Partner

2/10

Poor

26 Aug 2025

Fareeha

Staff were rude and unfriendly

6/10

Pleasant

17 Aug 2025

Verified traveler

Magistrates room

Was okay but not worth the money

Partner

8/10

Excellent

17 Aug 2025

syed

Syed Ali

Really nice clean place to stay

Partner

2/10

Poor

06 Aug 2025

alexander

Flys in room. And smelt

8/10

Excellent

04 Aug 2025

Gabor

GPs review

Check-in was easy, but if I hadn’t mentioned that I had already paid for breakfast, they would have charged me again. In the bathroom, the shower height couldn't be adjusted because it was broken. The towel radiator didn’t work properly (it kept switching on and off). It wasn’t possible to change TV channels on the television. The tap was heavily scaled with limescale. The room hadn’t been vacuumed properly.

The bed was wide, which was great and gave us plenty of space, but it wasn’t long enough and my feet were hanging off the edge. That said, it was comfortable, and we had a pleasant stay because the room was very quiet. Overall, it was good value for money.

Many people had criticised the breakfast, but in our opinion, it was absolutely fine.

All in all, it’s a good hotel it just needs a bit more attention to cleanliness and maintenance.

Partner

10/10

Exceptional

03 Aug 2025

Jeffrey

Na

Leisure Self

10/10

Exceptional

02 Aug 2025

Fareedah

lovely staff and early check in was available really clean room.

Partner

10/10

Exceptional

01 Aug 2025

Andrew

Great hotel

Beautiful hotel and friendly helpful staff. It’s in a virbrant area in Shoreditch, but you can’t hear anything.

Partner

4/10

Poor

29 Jul 2025

mary

Reception staff uninterested in his job ,made us wait till 3,15 to access our room , no details on wi fi or on hotel ,room on 6 floor ,no view . Main thing Lift was broken for whole weekend not good when room on 6 th floor No one in charge of Hotel .Nightmare Avoid this hotel at all cost 700 sterling for 3 nights

Friends_and_family Friends

2/10

Poor

28 Jul 2025

Verified traveler

Terrible Hotel!!

TERRIBLE!!!! Nothing like the pictures. Terrible check in as even though we had been told there would be a space in the parking area when we arrived to be told \"sorry no space\". Our room {which we were told was wonderful by the check in lady} overlooked the tired roof garden with no privacy curtains. Basically everyone looked in. However we were assured that the roof terrace closed at 10pm so we headed out to dinner only to return to a terrace full of people, lights off chatting and drinking for ages!!
The pool and spa area was a joke! dark and sleezy was the only way to describe it.
We travel alot for work and have never experienced such a terrible hotel.
Definitely will never return and would not recommend staying.

Business

4/10

Poor

24 Jul 2025

Shawntae

I was very disappointed with my stay. The hotel staff was extremely rude during checkout, which left a bad impression. Additionally, many of the amenities came at an extra cost—something that was not explained at check-in. We also had to ask twice and wait a long time for guest services to bring towels to the pool. Poor communication and lack of hospitality made this experience frustrating. Would not recommend.

Leisure Partner

10/10

Exceptional

13 Jul 2025

Chad

Greay

Leisure Partner

10/10

Exceptional

04 Jul 2025

Gregory

They were top notch , amazing service friendly

Leisure Self

10/10

Exceptional

27 Jun 2025

Christine

We were going to an event at Shoreditch town hall which is over the road from the hotel so decided to treat ourselves as it was so convenient. The staff were lovely, nothing too much trouble for them. We had an upgrade, the room was large and the bed was a king size. The bathroom was a good size and modern. The handheld shower could do with better water pressure but not sure that was the fault of the hotel- I also felt it needed a nonslip mat in the shower. There were tea and coffee making facilities, some fruit in a bowl and cold bottled water in the fridge- as well as some milk for tea. We enjoyed our stay and would recommend the hotel.

Leisure Partner

8/10

Excellent

18 Jun 2025

John

Nice place- but breakfast a rip off

Nice place.. breakfast was £58 for 2 people.. on top of £200 for 1 night stay.. with no parking.. lovely place- lovely staff and roof terrace. But £29 for a breakfast.. was a rip off.. and no parking disappointing. Would stay again. But would not buy breakfast at that price

Partner

8/10

Excellent

07 Jun 2025

Yasmin

The room was huge, really clean and an amazing shower. The reception area is a bit dated but fine. We didn't make it to the restaurant so can't comment.

Partner